2025 Jeep Grand Cherokee

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that they had just purchased the vehicle brand new with the intent to utilize the Forward collision Warning plus avoidance system, The contact stated that on various occasions while driving the Forward collision Warning plus avoidance system will not function as proposed and no warning lights will illuminate. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the front bumper sensors and Forward facing camera were faulty and needed to be replaced. The components recommended were replaced however the failure persisted. The manufacturer was notified of the failure. The failure mileage was 3,000.

Reported

Jul 2026

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

blackout on the radio cluster, and dashboard instrument cluster intermittently goes completely black while I am driving and sometimes it just keep blinking off and on. front driver side tire when I turn it feels like theirs something wrong with the front and while turning the driver side rear tire sounds like it’s dragging or constantly on gravel. while driving, the vehicle intermittently displays a traction light even though i’m just driving on the highway and straight paved roads that it doesn’t need traction on.

Reported

Jul 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2025 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, another vehicle hydroplaned from another lane into the contact's lane, causing the contact's vehicle to crash into the oncoming vehicle. The contact's vehicle then crashed into a ditch before coming to a complete stop. The other vehicle crashed into a guardrail, and its air bags were deployed. The contact's wife was occupying the front passenger seat during the incident. No air bags deployed. Both the contact and his wife were transported by ambulance to the medical center. The contact sustained cervical strain and soft tissues. The contact's wife sustained a brain hemorrhage and remained hospitalized in a highly sedated state. Additionally, the contact's wife was being treated for a continuous high fever. The vehicle was towed to a local tow yard and was deemed a total loss. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,076.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

Crash 2 injuries

Our sunroof completely shattered for no reason. We were not hit by or with anything, we did not hit any objects, it just spontaneously broke. Thankfully our interior shade was pulled, otherwise we would have been showered with shards of glass. It is available for inspection. Our safety was put at risk as we were on a freeway, in traffic & the loud sound it made scared us, it sounded like a very close gun shot. We had to pull over to see what happened. We took it to the Jeep dealer where we bought it & they told us they have never seen this happen before & there's nothing they can do. There were absolutely no symptoms prior to this happening. It was not overly hot or cold outside. (73 degrees & dry).

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I was driving at approximately 30 - 35mph when another car went through a stop sign causing a head on collision. I did not see the other car, therefore had no time to brake or maneuver away - the collision happened at the full speed I was driving. The damage to the car is directly in the center and towards the right side of the front of vehicle where the airbag sensors are located. The airbags did not deploy. I was restrained by my seatbelt.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

Crash

While flat towing this vehicle there was a failure that caused the brakes to melt down and almost start a vehicle fire. The proper process for flat towing for both the vehicle and the brake buddy classic 3 system were followed. The dealership would not provide the data log report which would explain the cause of the problem, but just blame the towing system. Under the Magnuson-Moss Warranty Act they are required to show proof of the fault.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while their wife was coasting into the driveway at approximately 5 MPH, a panel underneath the dashboard, near the steering wheel, detached, blocking the brake pedal, causing the contact's wife to crash into a nearby tree where the vehicle came to a stop. The air bags did not deploy. The driver did not sustain any injury. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 33,067.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

Crash

The jeep is towed behind our camper. When the camper truck turns, the wheels on the jeep stay straight and drag the jeep through the turn sideways. On a highway off ramp with a curve at higher speed the jeep wants to pull the camper off the edge. Lane assist is off but I was forced to pick something below. The issue is with the jeep steering not tracking behind the camper causing a hazardous condition going on curves. The wheels turn with the steering wheel but not when being towed. All procedures to flat tow are being followed per the owners manual. There is a technical service bulletin published in May 2025 by Chrysler about “dragging” tires and it is not resolved.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while driving at highway speeds the engine had suddenly revved very high and the RPMs had increased but the vehicle had failed to accelerate and began to reduce speed. The vehicle was driven to the shoulder and parked. After restarting the engine the vehicle operated as normal. The contact indicated that the failure had occurred on multiple occasions. The vehicle was taken to the local dealer who was unable the diagnosed a problem and no service was performed. The manufacturer was not yet contacted. The failure mileage was 3,600.

Reported

Jun 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I am writing to formally report a serious safety issue with my brand-new Jeep Grand Cherokee (got it from DARCARS Rockville, MD dealership) and to request immediate resolution under warranty and applicable consumer protection laws. I purchased this vehicle with the expectation of reliability, safety, and comfort for my family. Unfortunately, within a very short period of ownership, the vehicle has experienced repeated and dangerous failures. On 17th April 2026, while traveling at approximately 65 mph on a highway in Pennsylvania around 1:00 AM, the vehicle suddenly shut down without warning. This created an extremely hazardous situation for my family. We contacted roadside assistance, but no help arrived until approximately 8:00 AM. Due to freezing temperatures and lack of heat in the vehicle, we were forced to call 911 for assistance and were transported to a nearby hotel around 3:30 AM. The vehicle was subsequently towed to a dealership, where diagnostics were performed. We were informed that the issue was related to a coding or malfunction and that it had been resolved. However, just two days later, while returning home, the exact same issue occurred again under similar conditions—vehicle shutdown at highway speed. Once again, we were stranded at night, forced to rely on emergency services, and did not reach home until approximately 4:30 AM. This pattern of failure is unacceptable and represents a severe safety defect. My family’s safety was put at significant risk on two separate occasions. As a result, we have completely lost confidence in the vehicle’s reliability and safety. Immediate escalation of this case and a full technical investigation A written explanation of the root cause of these failures A permanent resolution to ensure this issue cannot recur Consideration of a manufacturer buyback or replacement under applicable Lemon Law provisions

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Was in a head on collision with a lifted Silverado. my vehicle going 35 and other vehicle approximately going 50, took out almost my entire front driver side. No air bags Went off, accident happened @5:55am jeep app says “air bag failure” @ 6:08am

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

During a cross country trip we exited the highway and noticed a grinding sound from our new 2025 Jeep Grand Cherokee. We then limped to a near-by Jeep dealer who diagnosed a bad transmission. We feel very lucky this did not occur on the highway as a crash may have occurred due to the manufacturer defect. The transmission has been replaced after a delay of 35 days. The mileage at the time of the incident was 3,135.

Reported

Apr 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

While driving approximately 70 mph on the highway, my 2025 Jeep Grand Cherokee 4xe experienced a sudden and complete loss of power without warning. This created a dangerous situation with risk of collision. The vehicle is also subject to an active recall related to high-voltage battery fire risk, which prevents safe charging and normal hybrid operation. Additionally, at approximately 12,000 miles, the vehicle developed a transmission pump failure requiring repair. Due to these combined issues, I do not feel the vehicle is safe to operate, particularly when transporting my children. This incident represents a serious safety concern involving loss of propulsion at highway speeds.

Reported

Apr 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that the tailgate was inoperable. While in the rear of the vehicle, his wife pressed the tailgate button, and the tailgate forcibly closed without warning. The contact sustained an injury to the top of the head that made him fall to the ground, where he lay injured for approximately 20 minutes; medical attention was provided at the clinic and a hospital. The vehicle was taken to the local dealer, who was unfamiliar with the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and assigned an inspector from Bosch who was unable to keep the tailgate raised. The failure mileage was approximately 3,000.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

1 injuries

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the message "Auto Emergency Braking Limited - Service Required" was displayed with an audible chime. Additionally, the cruise control became inoperable. The vehicle was taken to the local dealer, who reprogrammed the CADM. After retrieving the vehicle, the failure reoccurred. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 4,800.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I am having issues with the screen in my vehicle going black. The dealership repair facility keeps pushing me to Case Number S258A000007 and says that my rear camera and safety features are not impacted, but as you can see from the video and pictures, they are. I have tried contacting the manufacturer with no return call. The dealership repair facility said they will not touch my vehicle, so I am left with an intermediate safety feature issue.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Subject: Forward Collision Warning Plus and Advanced Brake Assist Failure – 2025 Jeep Grand Cherokee Laredo I am reporting a safety defect involving the Full-Speed Forward Collision Warning Plus and Advanced Brake Assist systems on my 2025 Jeep Grand Cherokee Laredo. The vehicle does not provide forward collision warnings or apply assistive braking in situations where a collision is imminent. On multiple occasions, a vehicle in front of me slowed or stopped while turning into a driveway or parking lot. My Jeep provided no visual alert, no audible warning, and no braking assistance. I had to manually brake to avoid rear‑ending the other vehicles. I brought the vehicle to the dealership. During testing, the system could not be activated on my Jeep. We then tested another Jeep of the same model and year; its system also failed to activate until we were within approximately three feet of the vehicle ahead. My Jeep never activated at any distance. The dealership stated that because Adaptive Cruise Control slows the vehicle when active, the collision warning and brake assist systems must also be functioning. This explanation is inconsistent with how these systems are designed to operate, and it does not address the failure of the Forward Collision Warning Plus system to activate in real‑world or controlled conditions. This appears to be a systemic failure of the collision‑avoidance technology on this model, creating a significant risk of rear‑end collisions.

Reported

Mar 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle lunges at a dead stop. Vehicle power quit while driving on the highway

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint. This letter is to fo rmally notify you of my vehicle's fai lure to conform to the express warranties under the Ill inois Lemon Law, and to demand compensation. The vehicle had a significant defect that was not, and r bel ieve could never have been, corrected after a reasonable number of attempts. As of the date of this letter, there is still no remedy available for thjs dangerous defect and dealerships cannot and still will not attempt to repair due to this failure on your company. Furthermore, this dangerous recall has been in effect without a remedy for more than 30 business days. The following is a summary of the problem and the repair attempts: • Description of Defect: The charger in the vehicle did not fi rst work in August 2025. The dealership where we purchased the vehicle referenced above, was able to temporarily repair this issue. We were without the car for approximately one week. ln mid-October 2025, we were alerted for a software recall regarding the vehicle which was handled at the same dealership. In late October 2025 we were alerted to another recall alert regarding the vehicle (NHTSA #25V74 J, Chrysler #68C). This recall had no remedy and sti ll does not have a remedy as of the date of this letter and at the time we were left not choice but to " fire sale" the vehicle back to the dealership. Please note due to no fix being available, any attempts to repair wer,e futile and the dealership would not take any appointments when we contacted them several times. Further, the recall advisory stated the following "A vehicle fi re can result in increased risk of occupant injury and injury to persons outside the vehicle. Vehicle risk is reduced when the battery charge level is depleted. Accordingly, owners are advised to refrain from recharging. Out of abundance of caution, FCA US is also advising owners of these vehicles to park away from structures or other vehicles until a remedy is obtained." Clearly, we were not able to use our vehicle due to the recall and were advised not to park near other structures or other vehicles (not sure where we were supposed to park the vehicle). Furthermore, there is yet another recall (issued in early November) that had no remedy regarding the engine and potential issue with propulsion stopping unexpectedly. Obviously, this car was and still is dangerous to charge, drive and even park near anything; basically a ticking time bomb. Again, at the time we fire sold for a huge loss due to the defect not being able to be remedied, the vehicle had not been able to be stored or used safely for over 30 business days, and there still was not a remedy or solution to repair or fix the defect relating to the recalls (and there still is not one as of the date of this letter). This clearly meets the criteria for a "reasonable number of attempts" under the Illinois Lemon Law, specifically either the vehicle being out of service for 30 or more business days or the same issue being repaired four or more times without success. Furthermore. the defect has potentially caused severe and emotional distress for my wife and family due to the fact the recommendation for the defect is to not park the vehicle near a structure or any other vehicle. This has caused sleepless nights in not knowing if this vehicle will sporadically set fire and cause irreparable harm and injury, yet alone loss of life. Due to the fact this defect posed a severe hazard and potentially could cause greater harm (not only severe structure damage but injury and/or loss of life), we sold the car back to the dealership on December 4, 2025 for $38,000 (a much lower value than if it were not for your defects). Please note even the dealership said they could not re-sell the vehicle with a recall without a remedy and would have to auction the vehicle (hence the depressed value they bought the car from us). I am formally requesting that you resolve this matter in accordance with the Ill inois Lemon Law and a

Reported

Feb 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Reported

Feb 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

On multiple occasions, the transmission does not respond to gear changes such as moving from drive to reverse or park into drive. On those occasions, the D for drive would be blinking. More concerning and very dangerous is a lack of propulsion mid drive, the transmission would not go into gear. The engine would rev high, and it would not move forward, except by whatever momentum it originally had. This has happened to me on at least four occasions two of which I was in the left lane of three and four lane wide streets with cars passing me at high speed on the right. I needed to pull over turn the car off and then on again, which is the only way that the transmission would start working again. Sometimes the transmission would be jerky, especially after those incidents. crossing three and four lanes while people are going 50 and 60 miles an hour is a very dangerous situation when you have no power. The car is a new car. I have had it for only two months and it has been doing this intermittently the entire time. This has been at the dealer for service two times so far and has not been able to be replicated, however, I do have one incident on video. There were no warning lamps messages, and there are no error codes that are found by the dealer.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

See uploads for detailed information.

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The current recall is unable to happen as it has to be over 50 degrees. This is the second major recall in under one year. I have had issues with the radio, apple car play, the engine dying while in park and idling. Additionally, the vehicle suddenly lost power while driving it at 65 mph on a major highway when trying to pass. The only answers I get is the lemon law. This vehicle is not safe, the dealer has only offered for me to trade out of it into something extremely higher of payment. I am requesting a dealer buyback due to major safety concerns. This vehicle should not even be on the market. The acceleration issues continue and I am DONE!

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

While driving at highway speed, I accidentally brushed one of the paddle shifters on the steering wheel. This immediately forced the transmission into a lower gear, causing the engine to rev very high. I had to pull over on the highway shoulder to figure out how to return the vehicle to normal automatic Drive. This situation felt unsafe and distracting, especially in traffic. I contacted my local Jeep service department to ask whether the paddle shifters can be disabled or if there is a software setting to prevent accidental engagement. I was told there is no way to disable this feature. Given how easy it is to trigger unintentionally, I’m concerned this could lead to unsafe situations for other drivers as well.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The above vehicle was rented to my wife from Avis location at Bradley Airport in Connecticut from January 4th,we had it until January 12th before learning about the recall. Avis swapped the vehicle for use when learend about it, but have not refunded us for the days of diving with a recalled vehicle.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

It’s been an ongoing and progressively worsening condition since about week two after my purchase. Was not experiencing any of these things upon purchase or I would not have purchased a consistently and worsening progressively alignment issue castor is out and there is no adjustments provided by the manufacturer, therefore it can’t be fixed . Second issue is the transmission which has had continued issues progressively worsening. It doesn’t shift right at rattles it vibrates it shutters on the highway. It likes to make me put it in Park before putting it back in your to proceed further not even from limp mode just out of the blue that has a weird thump around 70 miles an hour at a steady speed has a highway shutter for about 20 seconds that feels like you’re going over the Rumpel sticks, but you could be in the middle lane and there are no rumble sticks and it’s not lane assist. It has a groan to it. That is worsening. It winds in reverse it howls upon startup. I’ve had multiple claims with the manufacturer closed without resolve. I take it to multiple dealers, and they all say the same thing can’t duplicate operating ass design, which clearly it is not because if it was operating like this when I bought it, I wouldn’t have bought it again. I’ll repeat it. Third-party ASE tax have confirmed the issue with the alignment that the castor is out and it is not repairable and furthermore when I call the manufacturer there’s no direct number. There is no number for the Customer Care to push me forward too. There’s no email there’s no address. There’s no nothing provided. Communication is halted. It’s not allowed. I have asked I’ve requested and it isn’t providedfor a vehicle that is not operating as designed or normal operation.it is unrepairable, and unresolved. TSB‘s have been provided and refused. Taking to dealership at this point results in a car wash, which is not what I request. Too many documents to upload. 14 dealership visits multiple others to outside ase techs

Reported

Jan 2026

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Twice in two weeks stopped at an intersection vehicle went into sleep mode and when the light turned green, the vehicle restarted but when I stepped on the gas the engine raced but went no where. With traffic behind me I shifted the transmission to neutral. When the tachometer dropped to a normal level I shifted the transmission to drive and off we went. Since then have sent it back to the dealer to find the root cause of the problem. During this time I was provided with a loaner that just happens to be the same year make and model. Upon leaving work yesterday with it, the exact same loss of power upon leaving an intersection occurred. And again the only way to get the vehicle to move, required shifting the transmission to neutral then back to drive. There is a definite problem here that needs to be looked into by CJDR.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I was driving at an estimated speed of 55mph when I heard what sounded like a gunshot or tire popping inside the vehicle. Next I felt glass hitting my face, head, neck, and hands. I looked up and my sunroof had exploded. This could have been a very bad situation because when the loud boom and immediate feeling of getting hit with glass happened, naturally I tensed up, I swerved into the left lane as a result of my body reacting to the falling debris coming from right side. Thankfully no other cars were around. I only suffered minor injuries due to glass shards in my hand.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

1 injuries

My 2025 Jeep Grand Cherokee PHEV is subject to Safety Recall 78C/NHTSA 25V-766 for ENGINE FIRES caused by sand contamination in the 2.0L engine that can cause "catastrophic engine failure" and "vehicle fire. On January 9, 2026, I took my vehicle to Stewart Chrysler Dodge Jeep RAM in Colma, CA. While other recalls were serviced, I was informed that Recall 78C could not be completed because remedy parts are unavailable. Following the dealership’s advice, I contacted Jeep Customer Care (1-800-334-9200). I was told the vehicle is safe to drive despite no expected resolution date for the repair. Furthermore, my request for a rental vehicle was denied unless I paid out of pocket. ​My car leasing company, Stellantis’ own notice states this defect creates an "increased risk of occupant injury" due to fires. It is unacceptable to be forced to choose between driving a known fire hazard with my infant child or having no transportation. I have attempted to escalate this with Jeep Customer Care but have not received a return call from management. ​I request that the NHTSA compel Jeep to provide a safe loaner vehicle or initiate a vehicle buyback immediately due to this imminent safety hazard. I am being forced to either: Drive a vehicle Jeep admits may catch fire or have no transportation for my family.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Took vehicle possession Mar 24, 2025. Battery total drain after being in airport parking lot for 10 days in August. Dealer (MeGee Motors Georgetown DE) replaced accessory battery after failing bench test. Battery total drain in Dec after being in airport parking lot for 2 weeks over holiday.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle engine shutoff while driving which led to no acceleration. No warning lamps prior to failure. It just completely shutoff and on the message center it stated how to start the vehicle as if it was not already started and running. I was in electric mode.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I purchased a 2025 Jeep Grand Cherokee Laredo earlier this year. The salesman told me that the fuel cover locks when the doors are locked, but the cover does not lock. I sent an email to Stallantis, the corporation to Jeep and inquired about this. They replied that all 2025 Jeep Grand Cherokees should have lock gas covers. (See uploaded file) I also tried to purchase a lock cap for my car, but I couldn't find one AND I LOOKED ALL OVER. A vehicle that does not have a locking mechanism to the gas tank leaves it vulnerable to vandalism. Substances can be inserted into the gas tank that could cause permanent damage to the engine. And since Stellantis indicated that all the these vehicles should have a locking gas mechanism, IT IS CLEARLY A MANUFACTURING DEFECT. I am requesting that you instruct Jeep to have a recall on all of the vehicles that do not have locking gas cap mechanisms and have them installed. The "date this incident occurred" is the date of the vehicle purchase, February 11, 2025.

Reported

Dec 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

I recently had recall work done. I picked the vehicle up on December 23, 2025, and the vehicle is not charging properly or driving well. When plugged into the level 2 charger it took 10 plus hours to charge when it used to take 2.5 hours to charge. The vehicle is also not driving well now. As soon as you take your foot off the gas it’s almost like a major brake is being applied. It’s not safe to drive this way. I have contacted the dealer and will take it back on Monday, December 29, 2025.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Had the kids loaded up ready to leave the house. Opened up the drivers door and my youngest pressed her feet on the drivers seat while in her car seat and the back of the seat was lifting up. I then investigated it further only to realize it was missing bolts.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer. The contact was informed that an over-the-air software reset was performed. In addition, the contact stated that the unknown over-the-air software reset caused issues with the vehicle. The contact was informed that the vehicle was repaired; however, the failure reoccurred. In addition, the contact stated that the failure reoccurred three additional times. The contact stated that the unknown over-the-air software reset was performed in September 2025. The contact later received notifications of NHTSA Campaign Number: 25V741000 (Electrical System) and 25V766000 (Engine); however, the parts were not yet available. The dealer was contacted, and the contact was informed that the parts were not yet available. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 6,500.

Reported

Dec 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

This recalled vehicle cannot be driven safely. No remedy is available. I am paying for a lease. I cannot use and requesting federal assistance for a lease termination or replacement..

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The car has a strange thump when driving around 70-75. This is always and the dealer says it’s normal, which is not true! This weird thump is now happening at lower speeds and also a weird shuddering at speeds around 25-40. Shudders are more random Also starting at about 8-10,000 miles randomly while driving highway speeds 70-75 the vehicle shudders /vibrates for about 20 seconds and then stops. I do not use lane assist so it’s not that. It feels like when you run over the rumble sticks on the highway but amplified x20. Also since almost purchase I have had several alignments because the car continuously pulls to the left. In Florida the roads crown to the right for rain water run off. If anything the car should pull to the right but it pulls to the left consistently even right after an alignment. Other complaints I’ve made are how unstable and wobbly it drives and this has gotten significantly worse to the point that the ability to maintain control of it on the highway is not pleasant and feels very unsafe Any cat that randomly shudders at highway speeds is not safe And needs to be fixed. However,14 service trips and several manufacturer complaints and still nothing… they promise things and give it a car wash instead. They are not saying much about their own product to tell me it’s running as designed. I’m tired of hearing I can’t duplicate it. Absurd excuse. At this point it’s been very scary at times… so I’m selective with where I use my vehicle. So I’ve been renting when I need to go on the highway. This is costly but at least safer for myself and others. I wish they would just fix the car

Reported

Dec 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle: 2025 Jeep Grand Cherokee 4xe Anniversary Edition Lease Start: April 2025 Mileage: ~5,000 mi This vehicle has now been subject to two major battery-related safety recalls within the first year of lease: A “Stop Propulsion” recall that rendered the vehicle inoperable until a module replacement was performed. The current Recall 68C (battery fire risk) covering 2021-2026 Wrangler and Grand Cherokee 4xe vehicles. According to Jeep and NHTSA, owners are advised to park outdoors and away from structures or other vehicles because the high-voltage battery could catch fire even when parked and turned off. There is no available remedy or timeline for a fix. This has created an ongoing safety risk to me and my family, along with substantial loss of use and financial burden under my lease. I am requesting that NHTSA investigate the scope and timeliness of Jeep/Stellantis’s corrective action and determine whether interim guidance or consumer relief is warranted for vehicles that cannot be safely used or stored.

Reported

Dec 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I leased this new vehicle in July 2025. had it for a month and it wouldn't start. Premier Jeep in Hyannis, MA 02601 said it was the start/stop battery and replaced it. a month later the car experienced an system failure and the car put the parking brake on and put the car in park and shut it off WHILE I WAS IN TRAFFIC! this time the dealer service said it was the lift gate mechanism and the on/off/start button. these have been replaced. each incident resulted in the vehicle spending a week in the shop. I asked for a loaner but none available both times. now the car is back in the repair shop because when I get in to start it it turns itself off right away. no loaner car was offered. I have no car now AGAIN!

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I was driving down the rode going 30 miles per hour and my vehicle turned off. I lost all power.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while driving 68-69 MPH, the vehicle unexpectedly decelerated to 11 MPH and went into LIMP Mode, shifted to park, and then shut off unintendedly. The vehicle coasted off the highway safely. The gear shifter was not in park, and the message "Auto Park not Engaged" was displayed. The vehicle was towed to the local dealer, but was not diagnosed or repaired. The vehicle was previously towed to the local dealer, where it was determined that the START/STOP button needed to be replaced. The DTCs retrieved were: B1A70-09, B1A70-2A, and B1A7D01. The vehicle was repaired, but the failure persisted. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The failure mileage was approximately 5,781.

Reported

Nov 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The current recall with loss of propulsion occurred in my vehicle on 10/16/2025 at 5:10pm while I was on the highway during rush hour. Thankfully I didn’t get injured, this is so dangerous. I’m afraid to drive this vehicle in fear of it occurring again.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Driving on freeway and Service 4WD light came on. Upon reaching destination, parking brake automatically engaged for unknown reason.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Jeep Cherokee. The contact stated that occasionally while driving at slow speeds, the transmission slipped into park(P), causing the vehicle to jerk to an unintended stop. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.

Reported

Sep 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

My 2025 Jeep Grand Cherokee 4xe began with an intense burning smell followed by the “Service Hybrid Electric Vehicle” warning light illuminating. After this, the vehicle experienced numerous electrical issues with the infotainment system, and the air conditioning failed. At one point, both the service and battery lights came on and the car lost all power, would not shift from park, and could not move. The service light continued to illuminate a total of eight times. During the seventh and eighth occurrences, the vehicle became unsafe: once while stopped, the electric and motor systems appeared to fight for power, and the next time while traveling around 55 mph, the car suddenly lost power and rapidly decelerated, creating a serious risk of a rear-end collision. This problem has been reproduced by the dealership, who attempted to replace the Module Control Module without success. Dealership and myself contacted the manufacturer and were told there is currently no fix and to “hang tight” until one is available. Due to the severity and ongoing nature of the issue, I have also filed a claim with NCDS USA for further support.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

When driving the vehicle, it appears to shift roughly and at times, it seems that there is no power to the vehicle.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Blind spot alert light came on and has stayed on. Took on 7/8/2025 to Jeep dealership… they still have as of 8/28/25 and can’t figure how to fix it.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

While driving vehicle goes into limp mode I lose acceleration but RPMs on dashboard jump into the red zone and various warning lights show up I coast off to the side and put vehicle in park and shut off engine. When I restart everything clears and vehicle is normal again. This happened 3 times so far and dealer had the car 12 days and cannot duplicate the problem saying no codes show up show up on the scanner.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

*The AEB light comes on saying Limited Functionality Service required. We have Taken it to the dealer and they service department said no codes for that problem showed up and said if it did it again pull into any dealership and have them check it. It happens constantly so it happened right when in front of one of their dealership so we pulled in and they checked again and it did come up showing an electrical issue. They saw our pictures I was continuing to take of the dash showing how often it comes up. So I did just that and had a photo book, the size of a wedding album showing how it went off sometimes every two hours. *Then the lane depart doesn't work, it will not vibrate, which we have all the settings on and set to the highest setting. *The warning for cross traffic when in reverse doesn't always work sometimes it won't even go off when someone walks close to the back of vehicle. * On just a few occasion the rear door will not close when button is pushed, we have to physically close it. *Sometimes it will continually slam on the breaks when we try to back out of our garage, taken several times of me putting in park and trying again. *Also sometimes when backing out it won't drive when I put in drive, I have to put in park, then move it to drive. *It is currently in the dealership, they have had it for 4 days and cannot figure it out but acknowledge it is happening.

Reported

Aug 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

When driving the vehicle the check engine light would flash adn the car would start shaking, we took it to the dealer and they said they did a update it was all set, on the way home we had the same issue execpt worse so we had it towed to the dealer and they installed a ignition coil, we picked it up and the same issue. We're now told it needs major engine work and there waiting on parts but we can drive the car until the parts come in because the dealer does not have a loaner but the vehicle is not safe to drive, Chrysler refused to take the car back and refused to do a buy back. The dealer does not respond and chrysler has not been any help.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Risk: A vehicle fire can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Risk: Delayed air bag deployment during a crash increases the risk of injury.

Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.