Verdict
2025 Jeep Grand Cherokee: Complaints, Recalls & Known Issues
What the public record actually says about the 2025 Jeep Grand Cherokee — every figure below is a NHTSA or EPA number, not an opinion.
The read
More reported complaints than most SUV.
Owners filed 59 NHTSA complaints — more complaints than 81% of 2025 SUVs. Electrical System leads the reports (37%). 3 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2025 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
59
Reports to NHTSA, 2025
Safety recalls
3
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
22
EPA estimate
Complaint volume vs. segment peers
More complaints than 81% of 2025 SUVs
The bar is this car's percentile among 2025 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Electrical System issues lead owner complaints (37% of 59 reports), followed by power train (14%).
+ 7 more component categories with fewer reports.
Share of all 59 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11654077, ODI 11742665, ODI 11731155, ODI 11720058, ODI 11718861.
Recalls(3)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Electrical SystemApr 2025 · 25V576000Details +Close −
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
Electrical System · 25V741000Details +Close −
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Air Bags · 26V328000Details +Close −
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risk: Delayed air bag deployment during a crash increases the risk of injury.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2025 Jeep Grand Cherokee SUV RWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2025 Jeep Grand Cherokee SUV 4WD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Grand Cherokee 4xe | 2.0L 4-cyl | 4-Wheel Drive | Automatic 8-spd | 23 | 24 | 23 |
| Grand Cherokee 4WD | 3.6L 6-cyl | 4-Wheel Drive | Automatic 8-spd | 19 | 26 | 22 |
| Grand Cherokee 2WD | 3.6L 6-cyl | Rear-Wheel Drive | Automatic 8-spd | 19 | 26 | 22 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2025 Jeep Grand Cherokee: frequently asked
What does the complaint record show for the 2025 Jeep Grand Cherokee?
Owners filed 59 NHTSA complaints about the 2025 Jeep Grand Cherokee — more complaints than 81% of comparable 2025 SUVs, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2025 Jeep Grand Cherokee?
The most-reported problem areas are Electrical System (37% of complaints) and power train (14%).
How many recalls does the 2025 Jeep Grand Cherokee have?
3 recalls have been issued that affect the 2025 Jeep Grand Cherokee, covering components such as electrical system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2025 Jeep Grand Cherokee get?
The EPA rates the 2025 Jeep Grand Cherokee between 22 and 23 mpg combined, depending on trim and drivetrain.