2021 Jeep Grand Cherokee

While driving, the vehicle experienced a sudden, unexpected engine stall and complete loss of propulsion due to a premature failure of the in-tank electric fuel pump. This failure occurred at only 37,000 miles, which is well below the expected lifespan of a major fuel system component. A sudden loss of engine power while operating at speed poses an immediate safety hazard, increasing the risk of a rear-end collision or leaving the vehicle stranded in active traffic. The fuel pump had to be replaced immediately to restore the vehicle to a safe operating condition. The original failed component was replaced by an independent repair facility, and all itemized repair orders and proof-of-payment receipts have been retained. I am logging this complaint to urge NHTSA to investigate a potential manufacturing defect in 2021 Jeep Grand Cherokee fuel delivery systems.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I had stopped at a red light and the auto start/stop turned off the car. It would not restart. The fault caused it to stay in Park and could not get out of Park to move vehicle. This not only caused a road hazard but made me and others unsafe. The cause was a enclosed fuse box that made batteries go bad. I feel Jeep should be responsible for this.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I’ve had to replace a total of two times my transmission, including the heater cooler, condenser antifreeze, coolant equipment The radiator tire rods. I have a document multiple documents that will show everything that has been done to my car because of all these malfunctioning parts inside of the car I’ve asked myself so many times why is my car not on recall two transmissions in less than five years it’s not normal. The First transmission was replaced before 10,000 miles and my car doesn’t even happy at 40,000 miles.

Reported

May 2026

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Every time I hit a bumb or hole. The back end slides around. I’ve almost wrecked 100 times. And my tires wear down on tge back. Pleaee do something befor I kill someone or myself. The jeep is not safe. This is my 4 jeep and have had alot of problems

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

-Thermostat -car died in traffic -not that I know of -it was diagnosed by the dealer -no warning lights or lamps -not that I’m aware if

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

To Whom It May Concern: I am writing to formally notify you of a serious and dangerous safety defect involving the vehicle I purchased from Carvana on February 2, 2026. On April 9, 2026, while driving on the highway at 70 MPH, my truck stopped abruptly after experiencing a critical wheel failure. Upon exiting the vehicle, I notice that all the lug nuts were missing. I immediately located a tow driver that confirmed what I observed. The tow company towed the vehicles to a Dodge mechanic in Paducah, KY. Upon inspection by a certified mechanic, I was informed that the wheel failure was caused by either a improperly installed loose or too tightened lug nuts, resulting in damage to the wheel hub and wheel assembly, which condition represents a severe safety hazard that could have resulted in catastrophic injury or death. Prior to the malfunction, there were no warning lamps or messages until the actual event. When purchased, Carvana represented that its vehicles undergo thorough inspections and are safe for operation. However, this incident demonstrates a clear failure in inspection, preparation, or mechanical servicing, including but not limited to: •Failure to ensure lug nuts were properly installed and secured •Failure to identify an obvious and critical safety issue •Delivery of a vehicle that was not roadworthy at the time of sale A wheel detachment risk is not a minor and or normal wear and tear as stated by Carvana's warranty company Silver Rock Warranty and Carvana Warranty support team. The malfunction was a fundamental safety failure that any reasonable inspection would have identified and corrected prior to sale.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal and attempting to overtake another vehicle. The RPM was extremely elevated; however, the vehicle failed to respond as intended. The contact pulled over to the shoulder of the roadway and restarted the vehicle before resuming normal driving. The contact became aware that, when shifting between automatic and manual driving modes, the vehicle operated normally without hesitating. The vehicle was taken to several dealers on several occasions; however, the dealer was unable to duplicate the failure or determine the cause of the failure. In addition, the headlights occasionally shut off unexpectedly while driving at night. The contact would pull over and wait for the headlights to return before resuming normal driving. The manufacturer was notified of the failure and informed the contact that there were no recalls associated with the VIN for the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

Reported

Apr 2026

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

BE ASVISED, THIS REPORT MAY BE INTERCEPTED, DELETED, HIDDEN, OR MODIFIED UPON RECEIVING. NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION Vehicle Safety Complaint Complainant: [XXX] [XXX] [XXX] Vehicle: 2021 Jeep Grand Cherokee ------------------------------------- SAFETY DEFECT COMPLAINT – POST-REPAIR VEHICLE CONDITION I am reporting a serious safety concern involving my vehicle following collision repairs performed by Gerber Collision & Glass under a claim handled by State Farm Insurance. After the repair, the vehicle began exhibiting multiple safety-related issues, including: - Steering instability and shaking - Engine performance issues and abnormal noise - HVAC malfunction - Persistent chemical and/or coolant odors - Physical symptoms while driving, including dizziness, lightheadedness, and shortness of breath I returned to the repair facility with photographic evidence showing parts with visible wear and damage that appear inconsistent with proper replacement. Despite this, no diagnostic evaluation was performed, and no corrective action was taken. The repair facility has refused to address the condition of these parts, and the insurer has refused to authorize further inspection. Additionally, there are discrepancies between the insurance estimate and the final repair invoice, raising concerns about whether the documented work matches what was actually performed, including work involving structural components such as the cradle/subframe. I believe this vehicle may be unsafe to operate and that the repair may have introduced or failed to correct conditions that pose a risk to driver safety. I request that this matter be reviewed as a potential safety defect related to post-collision repair. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

This submission is an update to NHTSA Complaint #11727024. The vehicle continues to experience recurring engine overheating and misfire conditions. These issues have been previously diagnosed and are consistent with known manufacturer Technical Service Bulletins (TSBs) related to this engine. Despite this: The dealership has not performed the appropriate diagnostic protocol (including STAR testing) The manufacturer, Stellantis, closed my case without resolving the issue No repair or corrective action has been completed The vehicle remains in operation due to lack of manufacturer support. This condition presents a potential safety risk, including: Loss of power while driving Risk of engine failure or shutdown Increased risk during normal roadway operation The vehicle is regularly operated by my 17-year-old daughter, which increases concern regarding driver safety and reliability of the vehicle under these conditions. This situation reflects: A known defect documented by the manufacturer Failure of the dealer network to properly diagnose/repair Closure of a manufacturer case without resolution of a safety-related issue I am requesting that this complaint be reviewed as part of any broader pattern of similar failures and considered for further investigation.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

My son’s car drifted to the right past the white line and he ended up hitting a hydrant and continued at least 100 ft before stopping. Our dash cam showed a slow smooth drift to the right without any lane assist being activated to pull the car back. All safety features were activated and turned on the day we bought the car for him. It was the main reason we chose this model. He is very lucky to be alive. After the impact, the car just barely missed a business sign, a telephone pole and a tree. The car was declared totaled. Unfortunately, the total amount the insurance is offering is about 4k short of what we still owe. Words cannot express how lucky we are that our son is okay, but we are very angry that the features we bought the car for, failed him.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

Crash

I am reporting a repeated safety-related issue involving my 2021 Jeep Cherokee Overland. The vehicle has experienced ongoing engine misfires and overheating, which create unsafe driving conditions. The issue presents as follows: -Engine begins to misfire, causing rough operation and shaking. -The check engine light flashes intermittently indicating active misfire. -Vehicle performance becomes inconsistent, with concern for loss of power while driving. -Vehicle experiencing coolant loss/overheating, concern for engine failure. These conditions create a serious safety risk, as the vehicle may lose power unexpectedly or become inoperable while driving. Multiple repair attempts have been made, including replacement of ignition components (coils and spark plugs) and other related service. The issue continues to recur, and the root cause has not been resolved. Despite repeated attempts to resolve the issue through the dealership and manufacturer, the problem persists and the vehicle remains unreliable. The manufacturer has not provided a resolution despite multiple attempts, and communication is unsuccessful I am submitting this complaint due to ongoing safety concerns and a lack of resolution.

Reported

Mar 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I was driving my car and the car shut off at 30 mph. It completely stopped and the steering wheel locked up. Started flashing start/stop and told me to put it in park. Glad no one got hurt and hope it doesn’t do it again.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Fuel pump loosing prime it cracks either in housing or hose internal to the tank and it causes it to loose prime. Long Crank Times/No Start And stall and rough idling at stoplights and upon acceleration. Issue was confirmed and reproduced by independent service center.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I own a 2021 Jeep Grand Cherokee Trailhawk which we purchased new. On Dec 30, 2025 we were driving home and received a service suspension message on the dash. We took it to our mechanic immediately and they diagnosed it and replaced the left front ride sensor. $380.88 In Jan 21,2026 the ride height message was back. They removed and replaced the air pump assembly with a new united. To remove & replace-suspension-rear suspension-ride control compressor, R&R $2,026.31. Feb 26, 2026 Took back to Lithia Dealership . Stability Control light was on and Traction control light are on check on advise. Changed out Module Transfer Case $1,013.33. Upon further research found out other Jeep owners had the same problem with the air suspension system. I feel this should be looked into.

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while the vehicle was parked with the headlight switch set to the Automatic Off/On position, the headlights blinked continuously, the bulb became red, and then the headlights became inoperable. While the headlight switch was in the on position, the headlights operated as designed. There was no warning light illuminated. The vehicle was not taken to a dealer but was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V950000 (Exterior Lighting); however, the VIN was not included. The failure mileage was 70,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Hesitates to start

Reported

Feb 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Steering is erratic while driving. Car is shifting left and right by itself while driving down the road feeling like the tires want to go different directions from one another. Steering wheel makes noticeable movement on its own left and right while going down a straight smooth road.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Driver's seat belt retractor doesn't retract all of the time. Hangs up & leaves slack. Bought car & wasn't as bad. Didn't talk to dealer until now. Drove car 800 miles & 4 months since purchase. Dealer service dept says no extended warranty etc. I'm past the original warranty period & the 3 month certified used car warranty. Car was sold on Oct 14, 2025. The equipment checklist form marked that all safety systems were working. I feel a slack belt, getting worse is a safety issue the manufacturer should fix in a 5 year old car. Date is now when it's gotten really slow. It was somewhat that way at purchase. Needed to be shook to retract. Al

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The screen for mapping other controls is delaminating, creating a safety and distraction hazard

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

REPEATED CAM SHAFT FAILURE. THE VEHICLE HAD A SUDDEN LOSS OF POWER. THIS HAS HAPPENBED THREE TIMES IN THE LAST 12 MONTHS. IT IS CURRENTLY AT A STELLANTIS DEALERSHIP IN MICHIGAN. THERE IS USUALLY N O PRIOR WARNING. THE CHECK ENGINE LIGHT COMES ON AS SOON AS THE ISSUE STARTS.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I was driving on the highway. There were no other vehicles nearby. I heard a loud pop/bang. I thought a tire burst but then discovered the back windshield had shattered

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Over the past year, I've noticed a suspension-related squeak - increasing in frequency - coming from the rear of my 2021 Jeep Grand Cherokee Limited vehicle. I brought this to the attention of the Jeep dealer service dept where I purchased the vehicle, as well as to another independent auto repair shop, and both indicated they could not find anything wrong. Today, I saw news on the internet of the Jeep Grand Cherokee Limited "rear coil spring" issue as described in this Safety Recall report [XXX] and now believe the noise I've been hearing may be related to this recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2026

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Car has 28k miles. It is driven by a [XX] year old. It is a Jeep GC Summit which is top of the line for Jeep. Both headlights were blown and the dash warning system never alerted that the lights were out. Car is equipped with the headlight monitoring system. She never drives at night so I cannot give you an exact date but we think it has been out since 2024 which is the last Texas inspection it had and passed. Contacted Jeep Wave with concern and was blown off and sent to a VM which was never returned. You have a recall for the Laredo and Overland models but not the Summit. The DRL lights thankfully are bright but you still need headlights. Car has been set to auto for headlights due to her age. I am hoping you give this a serious look. I posted on Facebook and other people are having the same issues with the Summits. You have no headlights and nothing saying they are out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2021 Jeep Grand Cherokee. The contact stated that while making a left-hand turn, the wheels on the vehicle failed to follow the trajectory of the movement and failed to function as intended, and moved toward the curb. The vehicle came to a stop when it hit the curb. It was unknown if any warning lights were illuminated. The driver-side and passenger-side air bags did not deploy. The contact exited the vehicle, and upon inspecting the vehicle, the contact noticed that the front right and rear passenger-side tires were facing inwards. The vehicle was towed to a collision center. The contact was not injured. No police report was filed. The insurance company was notified and deemed the vehicle a total loss. The failure mileage was approximately 127,000.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

Crash

This vehicle has ongoing issues with electrical systems. Any time temperature drops into negative digits the vehicle will drain both batteries to the point the auto is inoperable. Further jump starting the vehicle in a very low battery state is a futile venture. The issue leaves the vehicle and it's occupants stranded in sub-zero conditions.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a potential safety-related defect involving my Chrysler vehicle equipped with a V6 Pentastar engine. During a routine oil change a few weeks ago, I was informed by the service provider that my engine oil level was extremely low, despite the oil change being performed earlier than the recommended interval. This was alarming, as the vehicle had not shown any warning lights or obvious leaks. The service provider advised me that Chrysler vehicles with the V6 Pentastar engine have a known issue related to a defective engine seal that can cause excessive oil consumption. I was told that Chrysler is aware of this issue, that it has been the subject of class action lawsuits, but that it has not been formally recalled. I have since submitted my information to a class action settlement related to this issue but have not received any response. Due to the risk of engine damage, sudden failure, or safety hazards while driving, I believe this issue should be formally reviewed and documented by NHTSA. I am submitting this report to help document a potentially widespread defect that may affect vehicle safety and to ensure appropriate action is taken to protect consumers.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The 2021 Jeep grand cherokee I owned had problem when I started the vehicle It would not start and had to do it again and again to restart which damaged the starter and batteries I suffered a big monetary loss when I traded this car as Chrysler and Stellantis refused to acknowledge the recall of the fuel pump relay

Reported

Jan 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

35000 miles 4 wheel drive transfer case went bad. Company honored full repairs. I was the second owner of this vehicle.

Reported

Jan 2026

Incident date

Dec 1969

Mileage

Not provided

Outcome flags

None reported

I was driving north on I64, and a car in front of me suddenly stopped. Cruise control was on, but when i applied the brake, my car did not stopped, and cruise control speed up, before decreasing speed. Instead of turning off, and allowing the car to slow down. I had to swerve, causing to go off on the side of the highway, and held my foot on the brake for almost a mile, along the side of the highway, before the car came to a stop

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

Crash

My jeep started on fire in my garage. I put my items for the day in my jeep then started it the garage door was open. I started it at 0557. I went and got my son dressed brought him to the living room I heard noises from outside in the garage. I opened the door in the house to the garage, and it was full of smoke. There were flames coming from the front of the jeep. I called 911 at 0603. What component or system failed or malfunctioned, and is it available for inspection upon request? UNKOWEN How was your safety or the safety of others put at risk? The jeep engulfed in flame very quickly. If it wasn't for the quick thinking of my fiancé our home would have been a total loss as well. Has the problem been reproduced or confirmed by a dealer or independent service center? No, I have a complaint going with the BBB Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Police yes my jeep was bunted to the frame. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, I have had no issues with my jeep.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

Fire

Constant problems with starter engaging and not starting vehicle. This form only gave me one option for date; This has happened multiple times. This is a defective part, I went to Dick Scott dealership, tech wrote to check car and did not note defective starter; Wanted me to pay $118 to inspect the jeep. In the warranty jargon, it stated if it was a defective part, it would be replaced. I only have 32000 miles on the vehicle.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Transmission failure at 19,481 miles in my 2021Jeep Grand Cherokee Limited 4x4 V6. The vehicle has not been abused, and the mileage is low for its age. The symptoms—erratic shifting, limp mode, and “Service Transmission” warnings— are consistent with a known defect pattern affecting multiple FCA vehicles using the same transmission.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

THE ISSUE IS IN STARTING THE VEHICLE. WHEN I PUSH THE START BUTTON, THE VEHICLE STARTS, BUT THE ENGINE CONTINUES TO TURN WITHOUT STOPPING AND TURNING OVER. I THEN PUSH THE START BUTTON AGAIN TO TURN OFF THE ENGINE AND MAKE ANOTHER ATTEMPT, AND THEN IT WILL START NORMALLY. THIS HAS HAPPENED SEVERAL TIMES IN THE LAST FEW WEEKS. ALSO, SOMETIMES WHEN YOU PUSH THE START BUTTON, NOTHING HAPPENS, AND THE VEHICLE WILL NOT START. IT TAKES A SECOND ATTEMPT TO START NORMALLY

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Engine died twice on busy freeway and needed to be towed to a shop. Shop verified the fuel pump was working. There is most likely a problem with the fuel pump relay.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

On Two seperate occasions, the message telling me to "Shift into P, and then desired gear." appeared while driving. I shifted into P while parked at an intersection both times and the car died. The second time it happened as I was driving away from Rairdon's Jeep in WA. I made it one street after having my ignition system replaced to the tune of $2,600. Was able to turn the car around and get it back to them. They have had my car for almost a month and state there is no error code, so they cannot diagnose.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle does not start each time you attempt to start it. Randomly, with no specific conditions to replicate, you will start the vehicle and the starter will engage, but the vehicle will not start. The push button start will time out, you attempt to start the vehicle again, and it starts. This, from my research, is a known issue with 2016-2020ish Jeeps, with a fault in the Fuel Pump Relay, with the easiest fix to remote start your vehicle each and ever time you start it. This happens several times per week. I contacted the dealership we purchased the vehicle from, and our local Jeep service department. They were familiar with this issue, acknowledged its a pretty big problem, but because it is not a recall for Jeeps, there is nothing they can do except for me to bring it in and pay for all of the fixes for a known production issue.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Known common problem with 2021 Jeep Grand Cherokees, fuel pump issues. Vehicle fails to start when push button is pressed. After several attempts vehicle will start. These issue happens hundreds of times per year. Vehicle will stall while driving intermittently. Manufacture and NHTSA is well aware if this issue, as it has been documented hundreds and likley thousands of times by dealer ships across the US.

Reported

Oct 2025

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

First gear knocks hard in to gear,this happ en on uphills,cluster and the speed meter and the in infotainment screen has go pitch black,loss of power under acceleration and collapsing all the system of the car.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

There is a delay in my car starting when I push the start button. When doing some research online to see what the possible issue might be I found that other cars with the same make/model/year had this issue and was apart of a recall for the fuel pump relay.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The high beam lights are not working. Dealer said the shutter door internal to headlamp assemblies are unresponsive. BOTH headlamps went out at the same time. Dealer said they haven't seen any issues before with the high beams.

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

My 2021 Jeep Grand Cherokee will not start / turn over and if it did the car will shut off. This has been happening for the past week or so. I took it to my local Jeep dealership today and they are stating that both the fuel pump and the water pump need to be replaced. They also stated that the fuel pump recall does not apply to my vin. In addition to my fuel pump needing to be replaced, my water pump has failed too. It is severely leaking water. My Jeep is only 4 years old with barely 70,000 mi and is experiencing severe safety issues. I cannot drive it as it could shut down unexpectedly while I am driving thereby posing a major safety risk.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

When the cruise control is activated and the set(+) button to accelerate the car continues to accelerate after the button is released. The vehicle will accelerate to 100mph or higher. I have to deactivate the cruise control to get it to stop accelerating. The vehicle is available for inspection. +Unsafe to use cruise control for fear of excessive speed. I have taken to dealer, they say it is not covered under warranty. No other inspections have been performed. There are no warning messages or other symptoms indicating a failure. The problem first appeared when I purchased the vehicle in June of 2024.

Reported

Sep 2025

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that upon starting the vehicle, the messages "No Seat Belt", "Service Air Bags", "Service Seat Belts" and "Auto Park Disabled" were displayed. The contact stated that the failure had occurred with the driver and the front passenger's side seat occupant wearing their seat belts. Additionally, the brake and the check engine warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the Occupant Restraint Controller (ORC) had failed, and the loss of communication with the ORC had caused the electrical failures. The contact related the failure to NHTSA Campaign Number: 21V873000 (Air Bags), but the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 101,000.

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that the vehicle was idling abnormally fast. Additionally, the contact stated that upon releasing the brake pedal, while the vehicle was in drive(D), the vehicle accelerated unintendedly. The contact stated while driving 25-35 MPH and depressing the brake pedal to make a turn, the vehicle failed to decelerate as needed, causing the contact to pass the turn and almost caused a crash. The contact pulled over to the side of the road and turned around. There was no warning light illuminated. The vehicle was taken to the Nissan dealer where it was purchased, but the vehicle was not diagnosed or repaired. The Chrysler dealer and manufacturer were not notified of the failure. The failure mileage was approximately 53,354.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

I believe it is something with the engine or an electrical component. I was driving and as I was parking my car shut off, was not able to completely park back end of the car is sticking out. I looked up if there were any current recalls using my VIN and nothing appeared. I did my own researching and found that there have been recalls for that model regarding the PTU, Power Steering and Power Loss which is the issue I am experiencing. My car turns off on its own and does not get any type of power. Started having trouble turning on my car over Labor Day weekend was not able to travel due to what I thought was my battery having issues, people were jumping me to be able to start my car. I then had my battery tested at O'Reilly's on 9/3/2025 and when trying to jump start my car they shorted my engine block fuse which I was told after having my car towed to the mechanic and they took a look at it. I replaced my main battery thinking that would solve the issue and it did not and this was before the mechanic looked at it. I then had it towed to a mechanic where they replaced the engine block fuse and I was told that the car was good and running after paying on 9/19/2025. I left the mechanic and came to work where after two hours I tried to start my car and it did not. I called the mechanic and was told it was my auxiliary battery after they came to look at the car and inspect it once again that same day 9/19/2025. I purchased and replaced the auxiliary battery and was able to start and drive the car for 1.6 miles to my brothers apartment from my work before the car turned off on me as I was trying to park. There was an error message on the car at the time when it turned off which read with a caution symbol, "Stop Safely Vehicle Will Shut Off Soon" and then turned off.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The air conditioner compressor blew at 58,000 miles. No certified jeep dealership in the area had the equipment necessary to replace it. I went to an autobody shop with that capability who said at that mileage this should not have happened in a well maintained car. It is $3000 to repair. This happened mid summer with high heat temperatures and no cold air. This put me at risk for hyperthermia as well as my dog. Oliverian Auto in Pike NH confirmed the issue. No warnings from the car, just no cold air, only hot air. First happened in July of this year.

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Back up camera fading out and dangerous to try and back up with camera messed up.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Electric start is cranking but engine takes up to 10 seconds or longer to turn over. This happens from cold start and even the stop start when in drive at a stop sign or stop light. It is either an issue with fuel injection/fuel pump or something else as it is not a battery issue just replaced them to be sure or a starter issue.

Reported

Sep 2025

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

Jeep's engine turned off while driving, was able to coast and use the brakes to come to a full stop. The engine turned off while driving in a tunnel in the mountains; it was very unsafe. There was no shoulder to pull off to, no extra space to walk around the car, with only 1 other lane available for all the backed-up traffic behind me; CDOT had to tow me out of the tunnel, where I then had to wait on the side of the highway for AAA. There were no warning signs, lights or messages prior to the failure. Had to be towed to the Jeep dealership, where the fuel pump was replaced. There have been recalls on this part for other Jeeps, but my VIN did not show that this was a recall for this specific yr /model.

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

When starting car, the push to start feature will not turn over and continuously cranks multiple times. The entire fuse box was replaced because the dealer told me that was the issue. The car is a 2021 Jeep Grand Cherokee Laredo. Numerous people online said they were forced to replace the fuel pump? Although Faulkner Buick in Trevose told me that there’s nothing wrong with my fuel pump. I can’t keep getting charged for repairs that are not necessary. Could this be a faulty part? that so many people have the same issue? Could you please investigate this as I just bought the car a month ago And it’s been at the dealer three times already. Thank you.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

Risk: Disabled air bags can increase the risk of injury to occupants in a crash.

Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.

Remedy: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.

Remedy: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Risk: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

Risk: An unexpected loss of drive power increases the risk of a crash.

Remedy: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

Risk: A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

Remedy: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

Risk: A loss of vehicle control increases the risk of a crash.

Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.