2017 Jeep Grand Cherokee

After purchasing the Jeep Cherokee Laredo 2017 in 2024, The jeep immediately in November/2024 started giving problems with the engine, I did report these issues to Belise Kia in West Springfield, Ma, after I dropped of the Jeep in July/2025, I was told that the jeep needed a new engine. In January/2026 I got the jeep back, but the issues remain. I`ve tried to do the inspection and the Jeep failed due to PO349, PO345, UO415 and P1009 sensors. I did report these issues to Belise Kia and their response was " we did what we need to do with the Jeep which it was changed the engine. But the engine does not appear to be replaced. I do not know what else to do.

Reported

Jul 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Cherokee. The contact stated while seated inside the vehicle with his wife, the gear shifter was shifted into drive; however, while depressing the brake pedal the vehicle accelerated independently. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The accelerator pedal was replaced, and the vehicle was repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 85,000.

Reported

Jun 2026

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: 1) Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Regained propulsion only after shifting from Drive → Neutral → Drive. Repeated occurrences. Prior dealership complaint before recall awareness. 2) Unresolved drivability issues after transmission work Q: How was your safety or the safety of others put at risk? A: Sudden loss of propulsion at highway speeds, with inability to accelerate despite throttle input. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: No, they couldn't reproduce the problem. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: Dealership Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: No. They first appeared in 2023

Reported

May 2026

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

My 2017 Jeep Grand Cherokee just completely lost power again and almost got hit by the car following me. Almost got hit again coasting to the side of the road! This has happened before and the repair shop tried updating software which did not fix it. Why was the 2017 not included in your recall of the Power Transfer Case? Repair shop diagnosed problem the last time it happened as the PTC! I am an Attorney and want this included in your 2019-2023 recall! Please do not force me to file a lawsuit to fix this safety issue!

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

I was stopped at a red light and when it turned green and I proceeded to drive, my car started to hesitate and quit moving right in the middle of the road. I finally got it to the side of the road. When I attempted to reverse it hesitated again and the R symbol started flashing and the engine light came on. The engine codes are P1D97 Clutch A or D defective and P1DB8 Unintended Torque applied while in neutral. Now it's not even drivable.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that the vehicle went into LIMP Mode and lost automotive power while driving 50 MPH on twelve occasions. The check engine warning light was illuminated on four occasions. There was an abnormal growling sound coming from the vehicle. There was an odor of smoke inside the vehicle. The contact pulled over and restarted the vehicle. The contact stated that the vehicle vibrated while stopped. The vehicle was towed and taken to an independent mechanic and unknown parts were replaced. The vehicle was taken to the local dealer to be diagnosed, but there was no fault codes retrieved. The dealer declined a buy back. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 78,556.

Reported

Apr 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while attempting to shift into park(P) to exit the vehicle, the vehicle started moving backwards down the slanted driveway. The contact depressed the brake pedal, and the vehicle stopped. The contact then started the vehicle and shifted into park(P). The vehicle was not diagnosed or repaired. On another occasion, while driving at an undisclosed speed or while the vehicle was stopped, the vehicle hesitated and jerked while shifting from a lower to a higher gear. The vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 25V011000 (Power Train). The manufacturer was notified of the failure. The failure mileage was approximately 76,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle head gasket blown. Stated by mechanic that this is a chronic problem with model due to cylinder head warming and gasket failure. Shortly after repaired the left rear Factory OEM rocker arm broke and damaged one of the overhead cams. Again stated by mechanic that this is a common problem due to known oiling problems with this model. Repaired once again. Vehicle drove less than 500 miles before complete engine failure. Also stated by mechanic as well as multiple online forums that Jeep stoped recalls for these problems because they had become to widespread. They were only willing to repair if the vehicle was still within factory warranty.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a suspected odometer fraud involving a vehicle I purchased from a licensed dealership approximately one year ago. At the time of purchase, the vehicle’s odometer displayed about 64,000 miles. The dealership paperwork and sales documents also listed the mileage as approximately 64,000 miles, and I relied on this information when purchasing the vehicle. After the purchase, the vehicle was financed through my bank and the title was processed by the lender. When the bank received the title documentation, the mileage listed on the title was 101,985 miles. This indicates a discrepancy of nearly 40,000 miles between the mileage represented at the time of sale and the mileage recorded on the title. Key details: * Odometer at purchase: approximately 64,000 miles * Mileage listed on dealership paperwork: approximately 64,000 miles * Mileage listed on title received by lender: 101,985 miles * Current odometer reading: approximately 73,000 miles This discrepancy suggests the possibility that the vehicle was sold with inaccurate mileage disclosure or that the odometer may have been rolled back before the sale. The inaccurate mileage may also create a safety risk because vehicle maintenance schedules rely on accurate mileage. If the vehicle had already exceeded 100,000 miles, important maintenance or inspections may have been delayed or missed, which could increase the risk of mechanical failure while driving. The issue has not been confirmed by a dealer or service center because it was discovered through documentation rather than mechanical inspection. The vehicle has not been inspected by the manufacturer, police, or insurance representatives regarding this issue. There were no warning lights or mechanical symptoms before the discrepancy was discovered. A copy of the paperwork from the dealer can be provided at a later date.

Reported

Mar 2026

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The Hood Ajar message stays on and then the service auto start/stop unavailable message comes on. Hood is actually closed and this warning is incorrect but will have to stop car to try and reset it. Hood latch was replaced. First time did not fix it. Took it back and dealership did something else to fix.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

THIS MODEL VEHICLE AND SEVERAL OTHERS THAT I HAVE EXPERIENCED, HAVE A CENTER CONSOLE CUPHOLDER THAT IS TRIMMED IN CHROME. THE CHROME IS PEELING ON BOTH CUPHOLDERS AT THE EDGES AND EXTREMELY SHARP AND HAVE PERSONALLY BEEN CUT AND CAUSING LACERATIONS AND BLEEDING.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

1 injuries

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the check engine warning illuminated. The contact stated that the vehicle had been running rough and idling roughly prior to the warning light becoming illuminated. The vehicle was taken to a local dealer to be diagnosed. The vehicle was diagnosed, and DTC: P0302 (Misfire in cylinder #2) was retrieved. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 125,147.

Reported

Jan 2026

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

It was cold out and my sister was driving my car with the heated seats on when she started to smell fire as well as her back got really hot. She pulled over and leaned forward and discovered a flame/fire coming through the seat back. She burned my hand and had visible ash on it trying to put the fire out. There is now a hole in the seat back from where the fire burned through.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

Fire

There have been several issues that have occured over the course of the last 3-4 years . Just this winter alone , i have had my 4wd serv needed maintenance , the air conditioning doest get cold the heater doesnt heat up , i have checkee fluids && cleaned necessary components , i have checked all fuses . My vehicle seems to start most of it's issues once the temperature starts to his below 30degrees F . Tthermostat , ABS light had just turned on recently , unable to add gasoline to tank .airbag light for service , changed both batteries but no changes in performance, tire pressure sensor does not read even with correct amoount, parking sensor , rear view camera visibility blurry , driver side window rolls up with down && down for up . Power loss , battery drainage , headlight harness wont allow any bulb to light up , . I have done all necessary procedures in order to verify all issues , scanner wont reset or delete any old codes . Battery removal has no effeft in change . All these mechnical , electrical && suspensiom issues , have occured making vehicle unoperable through out majority of the year . About 6-8 months out of 12 . Way too many issues for me to rememeber , let alone list on here . The whole vehicle has unfortunately been nothing but a big maintainence issue .

Reported

Jan 2026

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and turned off, the vehicle became inoperable. The contact stated that the vehicle failed to start, with the check engine warning light illuminated. The vehicle was towed to a dealer, where it was diagnosed and determined that the fuel pump module and valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 188,000.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I used my cruise control on the highway and once I turned it off my Jeep began vibrating a lot. My Jeep now vibrates all of the time when I accelerate. I took it to the shop and had over $2,200 in work done and they are unable to find the specific reason that it is vibrating when I accelerate and stated it likely to due to something with the transfer case. After hours of non stop research I discovered that the issue that I am having is exactly like the Stellantis 01C issue but I am not finding my Jeep under the recall list. I also had an issue where my oil cooler housing unit was cracked and had to be replaced because it is made out of plastic.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

On January 3, 2026, I test drove a 2017 Jeep Grand Cherokee (VIN [XXX] ) from a franchised Jeep dealership in Lewiston, Idaho. After the test drive, the vehicle was placed on a lift and it was discovered that the front driver-side lower ball joint was missing a retaining bolt, allowing separation from the lower control arm. This condition created an immediate risk of suspension failure and loss of control while driving on public roads. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns 2017 Jeep Grand Cherokee. The contact stated while driving 25 MPH, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed to take the vehicle to the dealer. The vehicle was then taken to Firestone, where the contact was informed that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 23V411000(Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 81,767.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at approximately 15 MPH, the vehicle made an abnormal sound and was stuck in first gear. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that an unknown internal transmission part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

My 2017 Jeep Cherokee rolled away three times in one day while in Park with the Electric Parking Brake engaged. My driveway has no flat area and slopes toward a public road, creating a serious hazard for my family and traffic. The rollaways occurred suddenly with no warning lights. I had to park the Jeep sideways in a snowbank for two weeks to prevent further rollaways, creating added risks for my family in winter conditions. The vehicle remains at the dealership. During the first two days of the evaluation, the dealer confirmed brake shoe thickness (4mm), verified the EPB software was current, and found no diagnostic codes. They could not recreate the rollaway or identify a cause. No mechanical or electronic faults were found. FCA communication has been inconsistent. I experienced dropped calls, long holds, contradictory statements, and repeated refusals to provide written documentation of the inspection authorization. FCA said they could not escalate the safety case unless the vehicle was already at the dealership, yet still refused written confirmation of the purpose of the inspection, and I was not willing to bring the vehicle in without documentation. After the evaluation, when I attempted to relay the required findings per the RO instructions, FCA informed me the safety case had already been closed, leaving no record of the defect. FCA said only the rental authorization remained open and they could no longer escalate my case. I then had to re-explain the entire rollaway incident. FCA and the dealer now disagree on whether the RO is open or closed, and FCA has not explained who is responsible for the ongoing loaner or what the next steps are. The defect remains unresolved and the Jeep is unsafe to operate or park at my home.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Active head restraint deployed unexpectedly while driving at very slow speed. In addition to the immediate shock, it hit the back of my head and neck very hard. Still experiencing neck pain.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

1 injuries

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at 45 MPH, the vehicle went into LIMP mode and the vehicle stalled. The vehicle overheated due to the radiator not functioning properly. The check engine and brake warning lights illuminated. The vehicle was able to restart after numerous attempts. The vehicle was taken to an independent mechanic, where unknown parts needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed that unknown parts needed to be replaced. There was a burning odor, which was later determined to be caused by mechanics leaving rags in the engine. The vehicle was repaired, but the failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Reported

Dec 2025

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

1. failure appears to involve the vehicle’s electrical control and communication systems, specifically (BCM), (TIPM), and/or CAN bus network. The malfunction caused multiple vehicle systems to activate or fail simultaneously, including windshield wipers, warning indicators, and the transmission shift interlock. The vehicle has been at a repair facility since the incident and remains available for inspection upon request. Nothing has been removed/discarded w/o documentation. 2. The malfunction created a serious safety risk while the vehicle was in operation. All warning lights illuminated at once, the windshield wipers activated without driver input and would not turn off, and the vehicle experienced difficulty shifting and limited drivability. The unpredictable activation and loss of control over critical systems impaired the driver’s ability to safely operate the vehicle and created a risk of becoming stranded or disabled in traffic, posing a danger to both the driver and other road users. 3. Yes. The vehicle was taken immediately to an independent service center following the incident and has remained there due to the severity of the malfunction. The service center confirmed abnormal electrical behavior and initiated further diagnostic evaluation. 4. The vehicle has been inspected by an independent service center. The manufacturer has not yet conducted a direct inspection. No police inspection was performed, as no collision occurred. 5. No warning symptoms were observed prior to the failure. The malfunction occurred suddenly and without warning on August 8. At the time of the incident, all warning lights illuminated simultaneously, and abnormal vehicle behavior began immediately.

Reported

Dec 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while accelerating from a complete stop at a stop sign at approximately 5 MPH, the contact heard an abnormally loud banging sound followed by an abnormal grinding sound coming from underneath the vehicle, near the driver's feet. The vehicle then shifted to neutral and failed to move. The contact was able to turn off the vehicle after disconnecting the ECM. The contact was able to push the vehicle to the side of the road with assistance, and the vehicle was left on the side of the road overnight. The vehicle was towed to a certified mechanic, where it was diagnosed that the sheer pins and the power transfer unit (PTU) connection had failed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V011000 (Power Train). The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

It and it had a weird knock to the engine. Did get searched five times until it was figured out. It was the lifters and camshaft that failed at 82,000. it was fixed it did stall on the highway once before that. complete fix the water pump issue. for the fuel system the EVAP code keeps showing up every few thousand miles even though it's been checked and serviced. No leaks of any kind even the very small code leak. No leaks were found in any parts of the car

Reported

Nov 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Car lost power while driving. Related to recall notice received Feb 2025 with no update still. recall 01C related to PTU power transfer unit. Recall is past due solution and available parts from Chrysler and POSES A MAJOR SAFETY ISSUE!

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

We were in an accident with heavy front end and right corner panel damage and none of my airbags deployed.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

Crash

Defect in transmission causing a total replacement to be needed. Jeep is aware of issue and is changing the way they’re built but not recalling.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Dash damage causing visibility issues. The dash in this vehicle and many other Jeeps with a leather dash, the leather has separated from the dash body and is causing visibility issues when driving. My vehicle is stored in garage or with a sunshade on at all times, but the leather dash has still separated, this issue has been recalled in other years and needs to be address in 2017 Jeeps as well. Repairs of this issue are unaffordable due to the labor that is required to repair. GM should address this problem with GM vehicle owners.

Reported

Oct 2025

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

While driving, my car stopped and on the dashboard was a message that said shift to p. This happened 2x in a week.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving out of the driveway, the transmission unexpectedly shifted into neutral. The shift to park message was displayed on the screen. The shifter became stuck and failed to shift to park(P). The vehicle was restarted. While driving 55 MPH, the message “Shift to Park" was displayed. The "Vehicle was at too high a Speed" message was displayed. The vehicle failed to shift into park. The vehicle failed to move. The drive warning light was flashing, accompanied by an abnormal dinging sound. Upon further research, the contact was able to link the failure to NHTSA Campaign Number: 25V011000 (Power Train). The contact called the local dealer, who confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Driver's side head restraint exploded as I was pulling out of my driveway with no advance warning. Thankfully I was facing forward when it deployed, or it would have slammed into the back of my head. I found my extended warranty notice from FCA regarding this issue. Contacted my dealership and scheduled an appointment for repair/replacement on 11/1.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I was taking my daughter to school and we were stopped at a light when the check engine light came on. When the light turned green and I pressed the gas the vehicle didn’t seem to respond at all and I rolled my car at the right turn and parked it. I turned it off and back on and it was still doing the same thing. I had someone pick up my daughter and take her to school. I started scheduling a tow but after it sat for a while it was able to drive to a shop for inspection where they tested it and received the error code: P076F = Gear 7 incorrect ratio. I was told the entire engine needs to be replaced. The vehicle has low mileage. Our safety was at risk because I had no warning to get the car to the shop before a major malfunction. I was very fortunate my car was stopped at the time. If I was waiting at a left turn in an intersection we could have had a terrible collision. The exact problem has not been reproduced. The vehicle has not yet been inspected by the manufacturer.

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving 45-50 MPH, the “Service 4WD” message was displayed and flashing on and off. The vehicle was taken to the local dealer, where it was diagnosed, and determined that the transfer case needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 116,387.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The PTU (transfer case) is not working. It started as more of a transmission issue. I would be driving at times and my transmission would not shift up. I had to manually shift my car to get it into gear. Now, it lead to knocking noises when I turn my steering wheel.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Motor making a ticking noise, brought to dealership and was told the camshafts are destroyed and there is metal throughout the rest of the engine. 90881 miles on the car.

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the vehicle jerked, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated there was an abnormal sound coming from the power train. The message "Transmission Overheated" was displayed on the instrument panel. The contact stated that on a separate occasion, while stopped at a traffic light, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle stalled. Additionally, there was an abnormal sound coming from underneath the vehicle. The contact stated that the gear shift lever failed to operate as intended. The message "Transmission Overheated" was displayed. The contact waited until the transmission had cooled down and the vehicle was restarted. The vehicle was able to drive to the residence, but was driving roughly. A mobile mechanic arrived at the residence and diagnosed the vehicle with transmission failure. The vehicle was not repaired. The contact parked the vehicle out of safety concerns. The manufacturer was not made aware of the failure. The failure mileage was approximately 181,000.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

EGR coolant compartment cracked leaked coolant

Reported

Aug 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while operating the vehicle, the check engine warning light illuminated and remained illuminated. Additionally, there was white smoke coming from the exhaust pipe, and the vehicle failed to properly accelerate. The vehicle eventually failed start and was towed to the local mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The vehicle was not repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V699000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The manufacturer and local dealer were not yet notified of the failure. The failure mileage was 101,000.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Unknown or uncertain about needing a recall. Recently my car has been having trouble with acceleration in the sense that either it will lag or stall out and at times will give acceleration even without me trying to depress the gas harder. It sputters like it either cannot get gas or the fuel system is faulty, it keeps throwing codes and the check engine light dings and flashes. Cruise control sometimes will not come on, theres a burnt smell and rough idles, i have noticed a deep humming sound under my feet while driving, and sometimes when shifting from park to gear it jerks really hard, going down the road it acts like it takes too long to shift. It really is very scary when it does these things, its a daily occurrence. Sometimes it drives just fine then all of a sudden will malfunction. I've only had the car not quite 2 years and they said they repaired the recalls in 2018, after I had scheduled an appointment for July 2025.

Reported

Jul 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

System said car will shut off soon. All system lights started blinking and the car turned off. Car would not restart and would not go into neutral.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

My husband was driving down a state road when the car shut down. He started the suv back on & we where fine. 2nd time I was driving on the interstate [XXX] ) when the car shut off & the dashboard displayed "shift to park". I kept control of the car put the emergency lights on & got of the way. Waited a few minutes & the SUV started back took me home the next day I took it to the dealership they replaced the transmission. I got the car back Friday [XXX] drove it home & on Tuesday [XXX] put 93% gas in the car was on my way back on [XXX] . Stopped at a light with my grandson in the car & the car started to shake a little shut off again the dash indicated "shift to park" I turned the car on & off a few times finally after about 5 mins it started & I was on to my destination. At my destination I turned the car on 3 times. Started with out a problem. Got on the road headed back home. At the same spot, the car shut down again for the 3rd time. Dash again stating I need to "shift to park". This is the very dangerous. I had the car towed to the Jeep dealership & there it is waiting on a diagnosis as to what is wrong with my Beautiful 2017 Jeep Grand Cherokee. Please find a way to fix this issue. I dont want to get into a serious car accident because of this crazy issue. thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

When I was driving onto the high way my jeep just cut off and I couldn’t accelerate only steer doing 45 mph with cars behind me and I saw on the dash a message “ shift to park. And then put into Desired gear” well it was on drive D and I couldn’t put it in park until I completely stopped at this point I had a guy pull over next to me and called me jerkoff because he thought I was trying to brake check him , I explained to him what happened . Well once I did this I got moving , but it happened again latter on that day when I was almost home . I dont feel safe driving it anymore

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Sun Roof shattered

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The front passenger seat Active Head Restraint activated while driving on a smooth, rural road, with no traffic, and no impact with anything. My wife was in the passenger seat and was forcefully hit when the headrest deployed. There were no warning lights and no issues which would have warned us of this deployment. The vehicle has been maintained by the dealership since new. I have an appointment with the dealership for the warranty repair. on June 12 2025.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Pass. side active head restraint deployed unexpectedly. Dealer replaced part under “warranty extension x88”. When I contacted Jeep manufacturer: 1-800-334-9200, I was told the manufacturer will NOT replace the driver side head restraint until it self deployed! An accident waiting to happen! My wife and I travel a lot, pulling a travel trailer, so I now have a fear that this active head restraint will also self-deploy. SHAME on the manufacturer. I won’t be considered an “acceptable risk”. Please help me convince the manufacturer to stand by their warranty. Thank you.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Passenger side active headrest activated for no apparent reason. There was no warning for this. When I contacted Jeep dealer I was told that they were “aware” of this, but it wasn’t a recall item.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The power lift gate automatically open, and will not close with the key fob, or any of the buttons inside the vehicle.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the transmission was slipping. Additionally, the contact stated that the transmission failed to shift into park(P) intermittently. The transmission warning light was illuminated. The contact turned off and restarted the vehicle. The vehicle was taken to an independent mechanic, where the transmission was replaced. The contact related the failure to NHTSA Campaign Number: 25V011000 (Power Train); however, the VIN was not included in the recall. No further information was available. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 77,000.

Reported

Apr 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at approximately 40 MPH, the vehicle shuddered abnormally. The check engine warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Risk: Combustion in the intake manifold can increase the risk of a fire.

Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

Risk: If the tow bracket is loose, the bracket may detach from the vehicle while being it is being driven, possibly becoming a road hazard. If the bracket detaches during a vehicle recovery, there may be a loss of control of the towed vehicle. Either scenario increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will confirm both tow hook bracket bolts are properly tightened, free of charge. The recall began on October 31, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S73.

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.