2018 Jeep Grand Cherokee

I own a 2018 Jeep Grand Cherokee EcoDiesel that has experienced repeated high-pressure fuel pump (HPFP) failures despite completion of the NHTSA HPFP safety recall. After the recall was performed, my vehicle developed the exact failure described in the recall. Metal contamination was found in the fuel system, requiring replacement of the HPFP and major fuel system components. Approximately 13,000 miles later, during routine fuel filter maintenance, I suspected the failure had returned. I asked the dealership to inspect the fuel filters for metal contamination, but they declined. I then removed and cut open the filters myself and documented visible metal shavings consistent with the recall failure. This is the second occurrence of metal contamination after the recall repair. I retained the filters, saved fuel samples, and documented everything with photos and video. I provided this evidence to the dealership and Stellantis. A STAR case was opened, but the Stellantis District Manager instructed the dealership not to perform any repairs because the vehicle has no check engine light and remains operable. The recall warns that HPFP deterioration can contaminate the fuel system and cause a sudden loss of engine power, increasing the risk of a crash. It also states this failure may occur without warning lights. My concern is that Stellantis is requiring complete pump failure before authorizing repairs, despite documented evidence that the recall failure condition has returned. I still possess the contaminated filters, fuel samples, photographs, video, and service records and will provide them upon request. I respectfully request that NHTSA investigate whether the recall remedy adequately corrects this defect and whether Stellantis' refusal to repair a vehicle exhibiting the same safety-related failure condition is appropriate.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

while driving the car puts itself in park, then the gear shift D starts blinking and the dashboard says put into Park. I've took it to jeep to figure it out and fix it. i got it back and while on the highway it did it again causing me to almost get hit by several cars. I was on the highway doing the speed limit and no brake lights also when it happens. I took it back to jeep and they still have no clue but my jeep is to dangerous to drive period. There are not warning signs when it happens.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

My mother went to open the door and the plastic covering of the handle had some how chipped or melted and she sliced her pointer finger down the middle. There was a massive loss of blood and she is anemic.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

I was traveling south on Lee Jackson hwy in Staunton Va at about 40 to 45 mph and was t-boned on the right passenger side with the impact just in front of the passenger door and front quarter panel. The damage ended up being all the way to the right rear passenger door. None of the air bags or side curtain airbags deployed.

Reported

Jun 2026

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

Crash 1 injuries

* Upon normal driving the vehicle suddenly began to run rough. At that point the engine light came on and began flashing. Yes, it is available for inspection * I was traveling at highway speeds with my two young son's in the vehicle, when out of nowhere we experienced a major loss in power, Forcing us to get to the far right lane and off on the next exit. * The problem has been Confirmed (Passenger Side intake camshaft has 5 out of 6 lobes significantly worn off. .119" of material missing as well as 2 holes on cylinder 6 piston. * It was inspected by and independent mechanic who discovered the damage to the camshafts and the piston. It was suggested that I return the vehicle to the dealer as it would be needing a new motor seeing as the damages were premature and catastrophic in nature. Upon initial inspection at the dealer, they failed to identify the 2 holes in cylinder 6 piston. Suggesting that the "said holes" were nothing other than flaked carbon deposits. * There were no warning lights or any symptoms that would have indicated anything was wrong.

Reported

Jun 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The Cruise control pacing/follow option does not slow down/break and will rear end/strike any vehicle. The auto breaking does not work. The touch screen constantly cycles randomly changing map directions, radio stations, heat and air conditioning, seat heating and cooling. Puts driver at risk due to constant changes and alert sounds.

Reported

Jun 2026

Incident date

Jan 2002

Mileage

Not provided

Outcome flags

None reported

While driving my 2018 Jeep Grand Cherokee Limited 4x2, the driver side Active Head Restraint deployed without any collision, rear impact, crash, or other triggering event. There was a sudden loud bang directly behind my head, which startled me and created an immediate safety distraction while the vehicle was in motion. I did not know what had happened at the time. The head restraint remains deployed/open and cannot be reset. The vehicle was not involved in a crash, there was no rear impact, and there was no airbag deployment. FCA/Stellantis has issued an X88 Active Head Restraint warranty extension for certain Jeep Grand Cherokee vehicles involving inadvertent deployment of the front Active Head Restraint where it cannot be reset due to internal damage. My vehicle appears to have experienced the same failure mode, but Jeep/Stellantis has advised that my VIN does not qualify for X88 coverage, apparently because the vehicle was built after the selected warranty extension population. My vehicle build date is January 2018, with MDH 011623. I am filing this complaint because this was a safety related head restraint failure that occurred while driving without a collision. The sudden deployment caused a loud impact immediately behind my head and created a dangerous distraction. I am concerned that vehicles outside the current X88 warranty population may still be experiencing the same inadvertent Active Head Restraint failure. The vehicle was factory ordered and delivered in February 2018, which may explain the later January 2018 build date, but it is still a 2018 Jeep Grand Cherokee and appears to have experienced the same inadvertent Active Head Restraint failure mode described in FCA’s X88 warranty extension.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Jun 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

My daughter that is [XXX], her in the passenger seat, me driving were traveling down a street. I slowed to enter a turn lane going maybe 10 mph and heard a loud bang. I said "what was that noise." I glanced at my daughter she looked dazed and said "I don't know but something slammed into the back of my head." I pulled in where we were going and looked to find the head rest was popped open behind her head. There were no bumps, no impacts and not even high speed. This headrest mechanism literally deployed for no reason slamming at high speed into the back of her head and neck. I stopped called Mopar and made a complaint because it was right at 5pm and dealers were closing. She was slurring speech, dazed and repeating herself. Took her to the urgent care that sent me to the ER out of concern. They told me she may need head and neck images. The doctors and staff were so confused as to what I was even talking about. I showed them photos so they could see the situation. I was in the ER with her for 5 hours. She has a concussion. THESE HEADRESTS ARE DANGEROUS AND JUST INJURED A MINOR. WHAT DO YOU MEAN WE ARE NOT CALLING FOR RECALL. THIS ISNT JUST ABOUT EQUIPMENT REPLACEMENT. THIS INJURY COULD HAVE BEEN WORSE AND THERE IS OBVIOUSLY SOMETHING FLAWED HERE. I HAVE SEEN MANY OF THE SAME STORY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Headlight beams do not function. Beam lights come on upon starting car then turn off moments after. Then I am driving done the street in complete darkness. I have taken the Jeep to the dealership of purchase ( Elmhurst Chrysler/jeep/dodge Elmhurst Illinois 630-834-8000 ) 4 times over several months. They have confirmed the problem. Two days ago they had me replaced the battery. There was NO messages or other warnings that the lights have failed.

Reported

Jun 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I was backing up my trailer and placed the jeep in park and set emergency brake while on an incline. I got out of the jeep and the vehicle proceeded to roll away approximately 3 feet. I jumped back towards the drivers seat to press the brake to stop it from rolling down the hill

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

1 injuries

Cylinder Misfires OBD-II code P0303 Engine Overheats after changed thermometer Fuel in the coolant system Coolant leaking from exhaust

Reported

May 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

While driving my Jeep Grand Cherokee, the front passenger headrest suddenly deployed forward with a loud popping/exploding sound. There was no collision, no impact, and no warning before it happened. Fortunately, no one was sitting in the passenger seat at the time. If a passenger had been seated there, the headrest could have struck them in the back of the head or neck and potentially caused serious injury. This appears to be a dangerous safety defect involving the Active Head Restraint system. Based on information I found from other Jeep Grand Cherokee owners reporting similar failures, the issue may involve a faulty plastic bracket or internal component in the Active Head Restraint that can fail under pressure and cause the headrest to deploy unexpectedly. Other owners have reported injuries such as head, neck, and concussion-type injuries from similar incidents. I am concerned that this failure happened during normal driving conditions and without any crash or trigger event. This creates a serious risk to vehicle occupants and could also startle the driver, potentially causing a crash. I am requesting that NHTSA review this issue and determine whether my vehicle is affected by an existing recall or whether additional investigation or recall action is needed.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The active head restraint on my driver seat deployed and pushed my head forward suddenly. I could not push my head back into position. This happened while driving on the evening of May 3. I have a 2018 Jeep Grand Cherokee Laredo. I was not able to reset the head rest position. I took the vehicle to the dealership. They said that the whole headrest needed to be replaced. It could not be reset because the molded plastic piece was degraded. From a search online this appears to be common in the 2014-2018 Jeep Grand Cherokee with active head restraints. Even though this is a failure of the equipment, and other Jeep Grand Cherokees from 2014 -2018 received a 10-year extension on their head restraints, the dealership and Jeep Customer Care said that my vehicle is not covered. Nor will they let me buy a seat from them that does not use the active head restraint. They said that because My vehicle's VIN specifies a vehicle with active head restraints, they cannot sell me otherwise. I will not be comfortable driving this vehicle again with an active head restraint that could randomly fail and punch my head forward while I am in rush hour traffic. I believe this is a safety risk as it is disorienting to not know why your head is suddenly pushed down and forward while you are driving at 45 mph. Distracting the driver in such a way endangers the driver, passengers, and other vehicles' occupants on the same roadway. It throws off your view of the roadway and your mirrors. There were no warnings ahead of time.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

On 5/72026@app 3:14pm after picking up one grandchild, and at a stop light on the way to p/u the other, the Jeep without warning just disengaged when the gas pedal was depressed, but to no avail. While frozen, the dashboard may have displayed something that was not noted in the panic to get the car moving! The internal panel was still illuminated, however the car would not move forwards although still in "Drive" with nothing having been switched, shifted or toggled except engagement of the brake to stop at the traffic light. The Jeep had to be placed in "Park", the starter button pressed, then pressed again to completely restart the vehicle. This was a potentially huge safety issue with many cars around us honking & rushing to pick up their own children, yet fortunately no one ran into us with our precious little rider!

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The uconnect system or radio that has all the digital controls on it.Seems to do what it wants to whenever it wants to. It appears the delaminating underneath the the screen cover. Hey, it actually dialed 911, while my girlfriend borrowed my vehicle.A few weeks ago.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

There are parts in the engine that malfunctioned and have caused fluids to leak into the engine. This is causing the engine to fail and requiring replacement. This issue started last year for me personally. The car has been to 2 mechanics and they both have diagnosed the issue , and to fix it requires full engine replacement . It’s a safety issue because the engine can lock up and stop the car.

Reported

May 2026

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

I recently purchased a 2018 Jeep Grand Cherokee and began experiencing serious issues almost immediately after taking possession of the vehicle. The vehicle has stalled unexpectedly while driving on multiple occasions, including during active driving conditions. It also has difficulty starting and has shut off without warning. The vehicle has already undergone multiple repairs within a short period of time, including work related to the radiator, spark plugs, and ignition coil. Despite these repairs, the issues continue. This creates a significant safety concern, as the vehicle becomes inoperable without warning, especially during daily highway driving. I rely on this vehicle for transportation, and it is currently unreliable and unsafe to operate.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Twice I have been driving on the highway at 60 mph and the transmission had suddenly shifted into low gear and subsequently went into limp mode. The dealer is unable to find an issue with the vehicle. There were no warning lights, before, during, or after. After I pulled onto the shoulder of the road and turned the Jeep off and turned it back on it operated normally.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

had a recall done in February and 3 weeks later the car would not start randomly no warning lights illuminated on the dash prior to being shut off and once it would start it threw 3 codes for p0850, u0100, and U1267 all related to the parts replaced in February for the recall for the 2nd time now regarding the same parts. and trying to get a reinspection done for the recall bc the parts seem to have failed and its been a living nightmare. and unsure why no warning lights were illuminated prior to the car not starting randomly

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Electrical goes crazy when driving and parked , radio comes on, switches from AC to heat , on its own , calls people in my contact list , calls 911, screens goes blank at times , flashes on and off , heated seat on driver side gets way to hot , passenger seat ok so far , headlight keeps going out on passenger side fails to get it off heated seats at times or it freezes, it jumps from defrost to vent to floor , heat to AC , have to turn on AC when it rains to keep windows from fogging up. Hard to drive when it’s lighting up like a Christmas tree , radio won’t stay on same station , jumps from station to station , when on speaker phone it mutes the calls, or hangs up the person you are talking to. Navigation won’t work most of the time freezes up also.

Reported

Apr 2026

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Recall on the hydraulic control unit/anti-lock brake system A brake light incorrectly resulting other drivers not receiving proper indication to stop or slow down which can cause a vehicle crash without prior warning. Call my local dealership and MOPAR and informed me that they still do not have the part to fix this recall. It has been more an an year and half without resolution. They have not inspected my vehicle as I did schedule an appointment but the dealership informed me that they is still no solution and would reach out. There has no warning lamps or messages that appears in my vehicle as of right now.

Reported

Apr 2026

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

Check Engine light with Codes: PO300, and PO305. Misfire in Cylinder #5. Changed all spark plugs, and coils. Check engine still on, with same codes. Jeep dealer then said it was the cam shaft and needed new cam shaft head of a price tag of $8500. The car has been well maintained and has 75,200 miles on it. There is a known premature failure with the Pentastar Engine that is in this vehicle. Jeep is refusing to stand behind their product.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2018 Jeep Grand Cherokee. The contact stated that while unloading groceries out of her vehicle with the vehicle in park(P) and the engine on, grayish-white smoke began to emit from the vehicle without warning. The contact turned off the vehicle and checked under the hood, where she saw flames in the engine. The contact then ran to the fire department, which was nearby, and informed them of the fire. The fire department arrived at the scene with a fire truck and extinguished the fire. The police department also arrived at the scene, and a police report was filed. No injuries were reported due to the fire. The vehicle was destroyed as a result of the fire, but was not towed. The dealer or manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

Fire

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the “Service air Suspension” warning light was illuminated. In addition, the contact stated that the headlights independently turn on and off, the doors independently locked and unlocked, and the radio independently changes stations. In addition, the contact stated that the failure caused the headlights to burn out prematurely. The vehicle was taken to the dealer; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was later informed that there was moisture in the wires. The contact was informed that the moisture had been cleaned from the wires. The contact was informed that the vehicle was repaired. The contact disagreed with the diagnostic test and the repair. The contact stated that the failure was a known failure with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.

Reported

Mar 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

1. The issue involved the engine and emissions system, specifically a cylinder 3 misfire, accompanied by illumination of the check engine light and white smoke emitted from the exhaust. The vehicle was evaluated by an authorized Jeep dealership, which confirmed the cylinder misfire through diagnostic testing. At that time, per the diagnosis, coil 3 and all spark plugs were exchanged. This did not solve the issue. When picking up the car, check engine light was still illuminated and white smoke emitted from the exhaust. The affected components are in possession of the dealership, unsure if available upon request. 2. The engine misfire and associated white exhaust smoke created a risk of engine performance degradation, including potential loss of power, observed hesitation and stalling, which could impact the ability to safely operate the vehicle in traffic. Additionally, white smoke from the exhaust can impair visibility for surrounding drivers and may indicate an underlying engine condition that could worsen without warning, increasing the risk to the driver and others sharing the roadway. The chemical smell could also nauseate the person operating their vehicle, impeding their awareness and concentration. 3. This issue was proposed by an authorized Jeep dealership, then confirmed by two other mechanics. Dealer diagnostic records document the cylinder 3 misfire and investigation related to the check engine light and exhaust condition. 4. No inspection from manufacturer, police, or insurance representative. 5. Yes, the check engine light illuminated and the vehicle exhibited white smoke from the exhaust which prompted the service visit. Auto-start was not functioning as normal, with an error displayed on screen. Engine would sometimes stall upon start up during cold temperature days. NOTE: vehicle is currently with another mechanic awaiting an engine replacement, will upload that invoice once available.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

While driving on the highway I received a “SERV 4WD” light and also a traction control unavailable light. Other than that that the car appeared to drive normally other than I could feel the car gears “catching” at starts when I pressed the accelerator. I took the car to the certified dealer and they said it was a transfer case failure and was unsafe to drive as it could have caused the wheels to lock up. This issue is very similar to a recall for other Jeep VINs over the same production timeframe of my Jeep, although my VIN was not included in that recall. I am seeking the immediate inclusion of my VIN into the Jeep recall that exists for manufacturing defects of the transfer case.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at 20 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The vehicle was restarted, and a short distance later, the failure persisted. The contact stated that there were several attempts to restart the vehicle. However, the failure persisted. The message "Shift to P then Desired Gear" was displayed. The contact continued to drive and arrived at the workplace. The contact stated that prior to the failure, the vehicle jerked while driving. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V011000 (POWER TRAIN). However, the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 44,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Had the ABS Module repaired due to recall last week. Next, I have had 3 instances of the Accelerator sticking when shifting gears and, this never happened before this service.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

To Whom It May Concern, I am writing to formally report a serious safety defect regarding the Active Head Restraint (AHR) system in my vehicle. On 11/28/25 the headrest deployed spontaneously while I was operating the vehicle. Incident Details: • No Collision: There was no impact, collision, or sudden braking event that would trigger a safety deployment. • Safety Risk: The forceful deployment occurred without warning, striking me in the back of the head. • System Failure: The internal plastic bracket responsible for holding the spring-loaded mechanism failed—a documented issue in many similar Stellantis vehicles. I contacted a certified Jeep dealership and Stellantis customer service regarding this failure. They have declined to provide a remedy, repair or reimbursement the component under any "goodwill" or extended warranty program, stating that my specific VIN is not included in existing service bulletins or recalls. Request for Action: The "VIN-specific" limitation is arbitrary when the mechanical failure is identical to those in recalled units. A safety component that deploys violently without an accident is a defect, regardless of whether the manufacturer has acknowledged that specific production batch yet. I request that the NHTSA investigate this failure as part of an expansion of existing inquiries into Stellantis AHR systems. I have attached photos/repair quote of the deployed unit for your records. Sincerely,

Reported

Mar 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Front passenger side CV Axle purchased from detroit axle. They confirmed on website it would fit my make, model, and year of vehicle. Once I described that they are selling this part incorrectly and they refused to change website to continue fraud sell I asked for a full refund. They denied and said I'd be deducted shipping costs. If this part would've almost fit I'd have been a risk for life on the road for myself and others. They refuse to fix this safety and fraud violation on their website.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The front air springs, struts, and air suspension compressor failed. The dealer cannot get the right front air spring because it is backordered. It appears that 100% of these components fail creating demand that the manufacturer cannot keep up with. There should be a recall at this high failure rate on a component that makes the vehicle unsafe to drive per the warning on that dash.

Reported

Feb 2026

Incident date

Dec 2015

Mileage

Not provided

Outcome flags

None reported

Upon vehicle start-up, the Uconnect screen will freeze up. Placing the vehicle into reverse, the back-up camera is not shown. During the issue, the screen could be frozen/not responsive, or a blue screen. This concern has been an ongoing issue for some time now. It seems to be getting more frequent recently.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

AIR BAG LIGHT LIGHT IS ON DOES NOT SHOW UP ON DIAGNOSTIC

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Issue with camshaft. Dealership said there has been an influx of vehicles with the same engine and the same issues.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of power, and misfire symptoms that progressively worsened. The vehicle was frequently used to transport children. Due to the nature of the failure and unpredictability of progression, continued operation posed a serious safety risk. An authorized dealer later confirmed that the engine suffered a catastrophic internal valvetrain failure involving collapsed lifters/rocker arms and severely damaged camshafts. The dealer technician explicitly stated this failure mode is “typical” for this engine design and documented progressive internal damage affecting both cylinder banks, not an isolated component. This failure mode is not sudden; it develops gradually over tens of thousands of miles and can lead to sudden engine power loss, stalling, or seizure without warning. A loss of propulsion at highway speed, during lane changes, intersections, or while transporting children creates a clear risk of crash, injury, or worse. There was no evidence of driver abuse, lack of maintenance, lubrication failure, or misuse. The dealer confirmed oil condition and service history were appropriate. The defect appears to be internal, latent, and manufacturing-related, consistent with numerous consumer complaints, technical service bulletins, and ongoing litigation involving this engine family. Had the vehicle continued to be driven, the failure could have escalated to: •Sudden loss of engine power at speed •Inability to accelerate to avoid hazards •Engine seizure causing loss of steering assist •Increased crash risk with child passengers onboard The vehicle was removed from service due to safety concerns. This defect is repeatable, predictable, and well-documented, yet not subject to recall at this time. I am reporting this to support investigation into a systemic engine defect that presents a serious safety risk to drivers and passengers.

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Warped cylinder head without engine overheating. Cylinder 4 misfire.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The check engine light keeps coming on. The Jeep repair shop says that it has to do with the flap on the gas tank where you put the gas in. Hence, the repair light keeps coming on so you never know if its real and needs to be addressed or if its the gas tank issue again

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 24V838000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with the message "Electronic Stability Control" displayed. The cause of the failure was not yet determined. The failure mileage was 88,000.

Reported

Jan 2026

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I Purchased my my vehicle from a dealer approximately two and a half months ago. While driving the transmission of the vehicle gave out. The car rpm shot up to seven thousand and only goes 30 mph. My safety was in jeopardy because the vehicle lowed down rapidly and I had to maneuver to the side of the road in order not to be struck from the rear. I had taken it to get inspected by AAMCO and was informed that the transmission failed.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

1-Rear driver-side Power Lift-gate actuator ball bolt snapped right off while rear gate is open. 2- It came right down on my head and caused severe bump and bleeding from a 250 pound rear door. I am 6ft 1 in, but if it is someone small it can cause sever injuries and possible death from the heavy door coming down on the person. 3-problem was looked at by my mechanic and they cannot fix issue as bolt broke off inside the thread area and no room to remove such bolt. They recommended I take it to a body shop to cut the area out in order to get the broken broke removed. 4-unknown 5- There was no signs of any failures at all.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

1 injuries

I have noticed the upper edge on my radio screen appears to the bubbling or separating from itself. It has recently become worse and causes "touches" on the screen. It makes calls and ends calls, switches the screen on and off, changes heating settings, disconnects devices, changes or cancels navigation. It makes it very difficult to drive as I cannot turn the screen off.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The car keeps saying the turn signals are out when they all function properly. The car is equipped with the LED factory headlight systems. When it thinks the bulb is out it makes everything flash or turn off so other drivers can’t see your signal. Several other users are also reporting issues online. Dealer says the only way to fix is an entirely new head light assembly at $1300 since the turn signal bulbs are built into the headlight and should be a lifetime part.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I own a 2018 Jeep Grand Cherokee Overland. On December 5, 2025, the vehicle received a transmission fluid exchange service at a Jeep dealership. Prior to this service, the transmission operated normally with no hesitation, harsh shifts, or warning lights. Within a few days after the service, I began noticing delayed engagement and hesitation during shifts. On December 14, 2025, while driving at highway speed, the transmission suddenly shifted harshly with a rapid increase in engine RPM followed by a hard engagement. Later the same day, when stopped at a traffic light, the vehicle hesitated to move forward, revved abnormally, then engaged abruptly. A check engine light illuminated at that time. The vehicle behavior was unpredictable and created a safety concern while driving in traffic, particularly during acceleration from a stop and at highway speeds. The vehicle was driven directly to the servicing dealership and is currently available for inspection. The issue began only after the transmission service was performed. The transmission had no prior symptoms before the service. Warning indicators: Check engine light illuminated on December 14, 2025 after the transmission exhibited harsh shifting and hesitation. Inspection status: The vehicle is currently at the dealership that performed the transmission service for diagnosis.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the infotainment screen was significantly delaminated, causing unintended screen activation, preventing the driver from activating some vehicle safety functions as needed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and advised the contact to purchase a new screen because the vehicle was out of warranty. The failure mileage was approximately 80,000.

Reported

Dec 2025

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

Transmission line has worn a hole from the location it sits under the jeep. The metal hose now has a flat spot. This is because its rubbing on the metal plate below it. I attached photos. I do have a video of what we are seeing and how it’s happening. Yes, it was taken to a dealership for proper diagnosis. Part is unavailable, because of a common issue. No dealership’s are willing to sell the part. It just stated leaking drives fine for now.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

8/2023 one rear seat belt would no longer retract. The problem was reproduced by the service center and they replaced the rear seat belt. 10/2025 the same rear seat belt would no longer retract and 11/2025 the other rear seat belt would no longer retract. Brought into Jeep dealer and they verified there are no obstructions affecting the seat belt and they are no operating as intended. They replaced both rear seat belts in 12/2025.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I purchased my Jeep in 2023 and have consistently stayed up to date on all required maintenance. I had no issues with the vehicle until recently, when the check engine light and the start/stop warning appeared out of nowhere. After inspection, the mechanic determined that the entire engine needs to be replaced due to severe coolant leakage. My vehicle has now been in the repair shop for over three months because the engine is on national backorder. I contacted the dealership, but they dismissed my concerns and told me that once the car is purchased, it’s no longer their responsibility. I then reached out to the manufacturer requesting a goodwill resolution, given the unreasonable repair delay and the national backorder of such a critical component. Lemon law mileage limits do not apply to goodwill assistance, trade-in support, or corporate escalations. Despite this, the manufacturer has refused to provide any explanation or documentation for why they cannot assist and it has been three months with no progress. There were no warnings or indicators that something was failing internally, and my mechanic confirmed there was absolutely nothing I could have done to prevent this. I’ve also seen numerous reports of this same issue affecting my specific make and model. Stellantis needs to take accountability. It is completely unfair that I am left without reliable transportation for months over an issue that was entirely out of my control.

Reported

Dec 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service electronic control warning light, the check engine, and the traction control warning lights illuminated. The contact stated that while driving at night and looking in the rear-view mirror, the brake lights remained activated. The contact stated that the brake lights eventually deactivated. The contact stated that the brake light remained on after the vehicle was turned off. The vehicle was taken to the dealer, and the contact was informed that the failures were related to an unrepaired recall. The contact stated that the vehicle was not officially diagnosed. The contact received notification of NHTSA Campaign Number: 24V838000 (Service Brakes, Hydraulic); however, parts for the recall repair were not available. The manufacturer was made aware of the failure several times. The contact was informed that the parts would be available in mid-November 2025. The failure mileage was approximately 55,000.

Reported

Nov 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

My brake light light up, check engine light comes on and my Stability Control system does not work. My car won't electric start as the check engine light is illuminated. I took the vehicle to the dealership and they could not help me as there is no fix in place.

Reported

Nov 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Risk: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Risk: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

Remedy: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Risk: Combustion in the intake manifold can increase the risk of a fire.

Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.

Risk: If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.

Remedy: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Risk: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Risk: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.

Risk: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

Risk: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.