2014 Jeep Grand Cherokee

My 2014 Jeep Grand Cherokee suffered a total intake manifold failure directly resulting from a secondary breakdown of Safety Recall W79 (NHTSA Campaign 20V-699). Physical teardown at an independent facility exposed a 70% engine runner restriction and seized glow plugs due to volatile exhaust sulfur, creating an active fire risk. On July 9, 2026, LaFontaine Fenton was presented with clear mechanical photos and a continuous 2023 dealer repair loop under Customer ID [XXX], but formally refused to open a corporate STAR Case or dispatch flatbed transport to remedy this active safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle has a severe, life-threatening safety defect where it randomly drops into neutral while driving at speed, physically locks the shifter, and actively engages the electronic braking system on its own, stranding me in active traffic. I brought the vehicle to a certified Jeep dealership to resolve this exact symptom. They misdiagnosed the vehicle and charged me nearly $3,000 to replace the valve body and connectors. The dangerous symptom remains completely unchanged, meaning the vehicle is unsafe to operate and the manufacturer-certified repair facility has failed to remedy a critical safety defect. The issue hasn’t been fixed and it has been 5-6 months.

Reported

Jul 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

My passenger seat headrest popped open without any incident or warning and the clip is broken. Air bag deployed from head rest. There was a warranty in place that expired in 2024 but mine just happened while I was driving. It scared me and caused me to swerve. It’s a known issue. Why no recall for safety? Dealership wants to charge 1100 to fix a defect.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My 2014 Jeep Grand Cherokee suddenly developed a no-start condition after previously operating normally. The vehicle would crank but would not start. The battery and fuel injectors were checked and replaced as needed, but the problem persisted. Based on the symptoms and known issues affecting 2011-2014 Jeep Grand Cherokees, the internal fuel pump relay/TIPM is suspected. This defect has been the subject of previous safety recalls because it can cause engine stalling or a no-start condition. Although my vehicle is not currently included in an open recall, it is experiencing the same type of failure. A failure of the fuel pump relay can leave a vehicle stranded or cause the engine to stall unexpectedly, creating a serious safety hazard if it occurs while driving. I believe this issue should be investigated to determine whether additional vehicles should be covered by the recall.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

My Son just bought the car from a private party. On our way home the engine light and a lightning bolt icon illuminated on the dash, followed by the vehicle going into limp mode. We had the vehicle scanned for codes and it came back with P0336 (crankshaft position sensor performance). After much investigation online, we found out that this is a known issue with the crankshaft position sensor and, most importantly, the tone wheel on the back of the engine. We looked up recalls on the vehicle and found a safety recall had been issued. While some vehicles affected received replacement of the tone wheel and sensor, others just received a software update. This particular vehicle received the software update. The issue is that the magnetic material on the tone wheel delaminates from the tone wheel. This is a costly repair that should have been fixed correctly from the beginning, not just a software patch. It is a safety concern because it is dangerous when you are traveling at highway speeds and it goes into limp mode.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

Airbags failed to deploy in head-on collision at between 40-50 mph.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the contact felt that the vehicle was misaligned. The vehicle was taken to a dealer, where the contact was informed that the rear brake shocks needed to be replaced. The vehicle was then taken to an independent mechanic, who informed the contact that no braking system failure was found; however, the rear-end air bag suspension had blown, causing the vehicle to lean on its right side. The contact was then referred back to the dealer, who scheduled a diagnosis appointment. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 106,000.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

May 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

Crash

While driving on the highway my Jeep GC shifts into neutral. Once I'm able to pull the car over, I'm not able to put the car into park or shut the car off. After a bit of time the car will start back up and will drive. It has been to the shop and they can not find what is the problem. there are no codes to be read. In reading various forums that is a common problem with the 3.2l engine in the Jeeps. It is dangerous as you lose ability to drive the car on teh highway, when it happens and hopefully you are close to the left lane so you can pull over without being hit.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

My 2014 Jeep Grand Cherokee Summit EcoDiesel (VIN: [XXX] ) experienced a catastrophic engine failure at approximately 116,000 miles while driving. The vehicle suddenly displayed an oil pressure warning, and I immediately shut the engine down to avoid further damage and potential safety risks. At the time I shut the engine off, the engine was not making catastrophic knocking noises and was not leaking oil heavily. The vehicle was towed to Astorg Dodge Chrysler Jeep in Parkersburg, WV. Before inspection, I specifically instructed dealership personnel not to start the engine because I suspected a serious oil-related issue and wanted to avoid causing additional damage. Despite these instructions, the dealership started and ran the engine anyway. After the dealership started the vehicle, the engine condition reportedly worsened significantly, including severe engine noises and much heavier oil leakage. I was later informed the vehicle would require complete engine replacement, with estimated repair costs ranging from approximately $10,000 to $24,000. At the time of failure, the vehicle was also subject to the unresolved Z46 High Pressure Fuel Pump (HPFP) recall, which had not yet been completed. I had previously been informed that recall parts were available and the repair would be scheduled. I am concerned that the unresolved recall and/or related fuel system issues may have contributed to this catastrophic engine failure. I am also concerned about the potential safety risk associated with sudden oil pressure loss and catastrophic engine damage while operating the vehicle. I am submitting this complaint so the failure and unresolved recall involvement are documented and reviewed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Dec 1969

Mileage

Not provided

Outcome flags

None reported

My vehicle is a subject of recall 22V-406 (FCA recall number Z46 [XXX] ), and the repair work for that recall was completed on April 26 of 2024. On April 23, 2026, the vehicle failed in the exact way described in the recall: loss of power, particulate in the fuel lines, failed high-pressure fuel pump. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

NHTSA 20V-699, FCA W79 (replaces previous campaign 19V-757/VB1) - this recall involves an EGR Cooler but my VIN number was not included. Today, I have been informed by a mechanic that the EGR Cooler has failed and must be replaced. As this is the same engine and same failure as the above campaign, I am requesting that my repair costs be covered as a result

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

While driving home from work on March 13, 2026, the alternator in my 2014 Jeep Grand Cherokee (3.0L EcoDiesel) failed, resulting in a progressive loss of electrical power. As battery voltage dropped, the vehicle entered “limp mode.” When I was aproximatly 1 mile from my home when I was forced to stop at a railroad crossing while a freight train was passing. At that time, due to low voltage, the electronic shifter and ignition system became completely unresponsive. I was unable to shift the vehicle into Park or Neutral and was also unable to shut off the engine. The vehicle remained in Drive, requiring constant brake pressure to prevent forward movement. This created an immediate and dangerous situation, as I was stopped very close to a moving train with no functional means of securing or disabling the vehicle. Any loss of braking force or control could have caused the vehicle to enter the path of the train, creating a high likelihood of serious injury or death. After reaching my residence, the condition persisted. I remained unable to shift or shut down the vehicle and was forced to manually disconnect the negative battery cable, which is located under the passenger seat, in order to stop the engine. I am very lucky that I had a small metric socket set in the vehice, that I am somewhat mechanically enclined, and that I have long arms & legs, as this process was extremely difficult. I had to disconect te battery cable while maintaining my foot on the brake to avoid crashing into my garage. The vehicle appears to be designed such that engine shutdown is not permitted unless the vehicle is in Park, while the electronic shifter becomes inoperative during low-voltage conditions. This combination creates a hazardous failure mode in which the driver cannot place the vehicle in Park or turn off the engine during an electrical failure. This incident appears consistent with hazards identified in NHTSA Campaign Number 16V240000 (Recall S27). Despite records indicating that rec

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

While driving down the road my active headrest randomly deployed and hit me hard in the back of the head. When I went to look at it to reset (because there had been no accident or collision) I saw that the plastic locking pins had broken. I researched the issue and saw that there was already a MOPAR recall for the same issue on the same year and model vehicle I have, but my VIN is not listed as an affected VIN so Jeep will not honor the recall for my product.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

RE: The Power Liftgate Module Malfunction Approximately 45 days ago I began to see water build up inside the well where the liftgate locks. After seeing this twice - after it rained - I was at the dealership for an oil change and asked them to take a look. After review they suspected water intrusion, as there was a recall but not specifically on my VIN. Dealership indicated water tests were needed and I needed to drop my car off for the day or 2. They also indicated to seek your help because of the recall. I couldn't leave my car there that day. On 3/28/26 I did several water tests on the hatchback, using a hose and controlled the flow over the different sections of the hatchback in grid fashion of 6 sections. Each section I sprinkled water like a light rain and then waited 60 mins to see if the water would make it into the lock well. After checking I dried the lock well and then waited another hour to be sure no additional water came into the lock well, before continuing the process over the course of that day and the next. Each time water intruded, entered the inside of the vehicle into the lock well. After conducting research on this issue, the recall stated that this could cause a fire, and not to park the car inside of the garage or near other vehicles. As a result, the hatchback is malfunctioning, it opens and then automatically reverses, and it closes. It will not stay open and is not usable. I'd like to bring it back to the dealership for further testing however, I'd also like to get this resolved in the same visit as I'm sure they will find the same outcome of water intruding causing the electrical issues with the liftgate. Due to it being a fire hazard, I'm afraid to use my vehicle. Can you assist so I don't need to leave my one and only vehicle with the dealership for more than a day or two?

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Jeep Grand Cherokee. The vehicle was repaired under NHTSA Campaign Numbers: 23V411000 (ENGINE AND ENGINE COOLING) and 22V406000 (FUEL SYSTEM, DIESEL) but the failure occurred. The contact stated that two days after the vehicle was repaired, while driving at an undisclosed speed, the check engine warning light illuminated. The contact arrived at the grocery store and after the contact walked back to the vehicle, the contact became aware of an unknown part hanging down from underneath the vehicle. Upon inspection, the contact became aware that the reluctor ring had detached from the vehicle. The vehicle was taken to the dealer where it was confirmed that the reluctor ring had detached. The contact was informed that the part was not available and needed to be ordered. The contact was advised to not drive the vehicle for long periods to avoid the engine overheating. The vehicle was not repaired; however, the dealer wrapped a rag around the connector in case of any leaks. The contact stated that failure persisted. The vehicle remained at the residence and had not been driven since. The contact inspected the vehicle and noticed that the rag the dealer placed in the vehicle was soaked. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,900.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Component/System Failure: The internal fuel pump relay within the Totally Integrated Power Module (TIPM-7) failed. This component is not available for inspection as it is an internal board-mounted relay, but the dealership-installed External Bypass Relay (Part #CBWPR091AA) and the failed fuel pumps are documented on the attached service invoice. Safety Risk: The failure caused an unpredictable engine stall at highway speeds in heavy traffic. This resulted in a complete loss of motive power while moving, creating an immediate risk of a rear-end collision and leaving the vehicle stranded in a live lane of traffic. Confirmation: The technician documented a terminal 'static pressure drop' to 35 PSI (Spec is 58 PSI). Based on this confirmed low-pressure state, the dealer required the replacement of both the Main Fuel Pump and the Siphon/Auxiliary Transfer Pump, alongside the installation of the External Bypass Relay Kit (Part #CBWPR091AA) to restore safe operation." Inspection: The vehicle was inspected and repaired by the authorized manufacturer representative (Larson Chrysler Jeep). I have also opened a formal case with Stellantis Corporate (Case # 96059987). Warning Symptoms: There were no warning lamps, MIL messages, or starting issues prior to the initial stall. The 'Long Crank' and failure-to-start symptoms occurred immediately after the highway-speed stalls. The vehicle would not restart until it had sat for a period of time, indicating a thermal failure (heat soak) of the internal fuel pump relay. This resulted in the vehicle being stranded in live traffic multiple times while waiting for the component to cool and allow a restart "Note: The attached repair invoice from Larson Jeep contains a clerical typo in the VIN (listing a 'D' instead of a 'B'). The dealership has been contacted to provide a corrected copy, but the technical diagnostics and repair were Selling Dealer: Titus Will Used Cars Lakewood, WA Servicing / Repair Dealer: Larson Jeep Puyallup, WA

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Drivers airbag did not deploy in car accident that included substantial front and back end damage to vehicle. This vehicle was purchased used, and from a used car dealership just months prior to accident. Buyer had vehicle further inspected by a neutral third party to ensure safety. The side impact airbags deployed on impact. Head injuries were sustained when drivers head hit the sun visor then the windshield. There are pictures of the vehicle after the accident. The vehicle is currently in possession of the insurance company in another state. There was no indication that the airbag was defective prior to the accident.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owns a 2014 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting a safety-related issue involving a 2014 Jeep Grand Cherokee Summit 5.7 HEMI. Within days of purchase, the vehicle experienced transmission slipping and delayed shifting, as well as braking issues. These conditions affected drivability and raised safety concerns during normal operation. An independent mechanic found burnt transmission fluid, indicating that the transmission condition likely existed prior to purchase. Although a fluid change provided limited, temporary improvement, delayed shifting continues to occur. Because the transmission behavior and braking issues can affect the safe operation of the vehicle, I am submitting this report so the issue can be documented and evaluated for potential safety trends. This report is being submitted for safety tracking purposes.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

As I was on my home on 2/20/26, I encountered some issues. I made a right turn onto the highway and my vehicle did a little drift but made this weird sound and the front end shook. There were no warning lights or dings that came across the dash. I pulled over into the closest parking lot to see if I could notice anything. I couldn't because I only had the light from a parking lot lamp. So decided to try and make it home which was another 15 minutes away. As I got back on the road and pressed the accelerator, I could here ticking sounds coming from the rear of the vehicle. When I approached the next traffic light and pressed the brakes, the front end shook, making the steering wheel shake, and the rear end drifted left. I made another left and pressed the accelerator. I got up to around 40 phone. The vehicle started pulling to the left and then stabilizing. I turned to my suspension articulation screen. As I was driving and the vehicle still scaring me to the point of a heart-a-stroke, I could see the axles trying to maintain contact with the road. At the same time giving me the feel of a loose steering wheel and a bad suspension. The vehicle continued to shift and shake and feel loose. When you turn into my neighborhood and before my house, there are two deep curves and a lake. I went into the first curve fine until the end of it. (At this time the lake is on my passenger side). As I was coming out of it, the steering wheel feels like its hard to turn or locked. I have to turn left into the second curve. The vehicle would not turn and the rear end felt like it was drifting right. At the edge of the road there is a slight downhill and the lake about 50 ft or so. Luckily, I was able to make the turn before going of the side of the road. Once I made it through the curve, the vehicle did do some shaking, loose steering, shaking, and back end motion until I parked in the yard. Its been parked since then. Thank you for your patience and attention to this matter.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are telling me they did both recalls but it didn't fix the issue. Klaben in Kent Ohio. They basically did just a flash on it but that didn't fix the issue (LOSS OF CRANKSHAFT POSITION). Everything I read said the reluctor wheel needs replaced and they are telling me the vehicle is too old and won't fix. This is all part of the recall. If you have any questions please call me. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The air bag light on the dash came on . Not sure what to do

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I was rolling up to a red light. The jeep shut down on a main road. The battery light, ABS, and power saver mode went on. The power steering shut off and then the car shut off. I was unable to move the vehicle. I wait 5 minutes then started the car again and got it rolled into the nearest parking lot

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was parked, oil was leaking from the vehicle. There was no warning light illuminated. The contact stated that a mobile mechanic diagnosed the vehicle at the residence and determined that the oil housing unit had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was then taken to an independent mechanic, where it was diagnosed that the oil housing unit had failed again and needed to be replaced. The vehicle was repaired. While driving at an undisclosed speed, there was a loud ticking sound coming from the engine. There were no warning lights illuminated. The vehicle was taken to several independent mechanics to be diagnosed, and it was determined that the rocker arm, piston, and camshaft had failed, and the engine needed to be replaced. The vehicle was not repaired. The mechanic referred the contact to the NHTSA Hotline for assistance. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.

Reported

Feb 2026

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Had a catastrophic fuel system failure and was repaired on the Z46 recall the dealer had my vehicle for 2 months and finally got me a loaner after 30 days. Vehicle was finally repaired after 2 months, drove for approximately 2 months and less than 400 miles and it failed again showing a code of low fuel pressure the same as last time had vehicle towed back to same dealership after making appointment and they have had it for 2 weeks and still have not even run a diagnostic check and are refusing to offer me a loaner.

Reported

Feb 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Seat belt retracted D rings cracked. Seat belt will not retract

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The seat belt does not retract. There is a crack where the seat belts enter the post and compresses the seat belt. I took it to the dealer and they would love to fix it but there are no parts available so they can not do anything. In summary we use the seatbelt only as a decoration piece so we do not get ticket it by non-using a seat belt. I asked the dealer if I could try to fix it my myself but he believes I will void the warranty. Not having a seatbelt is a major safety issue, that's why I write to you. Suggestion: (1) or Mopar gets the parts available to the dealer or (2) we do not penalized the user for trying to fix it. This is my wife car [XXX] ) she is [XXX] /o. The car is excellent conditions with 48 K miles. Thank you much for you help in considering this issue. BTW Jeep forum is full of users with the same problem. My name is [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The Anti-lock braking system and the electronic traction control system are both failing. There were previous recalls on both systems that say they have been repaired, but the lights for both are constantly on. The brakes do not work fully, and it has caused me to slide down the street from my workplace. The electronic traction control system not working has caused it so that my four-wheel drive does not work, and I have gotten stuck in the snow multiple times. The car has been inspected by a repair technician. The warning lights came on right as the problem was happening.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Driver side Headrest Airbag Yes vehicle is available for inspection. No accident Yes injury The driver side headrest airbag deployed while driving without an accident happening. I suffered whiplash and headaches after the incident that happened on January 18th, 2026. The headrest airbag deploying could have caused an accident but lucky for me I was able to pull my vehicle over safely. There is a possibility of going to the doctors if neck pain and headaches continue. I will be taking it to the dealership on Tuesday January 20th, 2026 to find out what caused the airbag to deploy. It has not been inspected yet but will be tomorrow January 20th, 2026. No warning lights came on before or during the airbag deploying.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

1 injuries

Vechicle returns to limp mode. Almost causing several accidents on interstate. Engine 3.6. variable valve timing enough jeep at one time offered a longer warranty. Replaced cams,heads,phasers,oil pump,computer,timing chain,timing gears, over 9000.00 parts and labor. Mopar parts very problematic with the varible timing valve train.after problems in timing was fixed, there now is a oil pressure problem. Master mechanic credentials worked on vechicle several time and hour to try to fix problems. Mechanic now say only way to make vechicle safe at this point is to put a new engine in.this will cost over 13000 dollars over the 9000.00. I have already spent. Scariest part of this vechicle is when on a 70mph interstate and vechicle goes to a top speed of 40mph.

Reported

Jan 2026

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The seatbelt I has stopped retracting on the passenger side of the vehicle and is now occurring on the driver side of the vehicle as well. This is a safety concern.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The dealership says that they repair the open recall, but it still shows that the issue hasn’t been fixed.

Reported

Jan 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Hello I have a 2014 grand Cherokee 3.6 and the oil cooler went out again .. this is TH 3RD TIME. The last 2 times I pay out of pocket for it but now 3 different mechanics told me there’s either a recall or something with the oil cooler when jeep has to fix it. I don’t want to pay another $1000 again PLEASE HELP ME OUT JEEP OF LOWELL DIDNT HELP AT ALL

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

My driver seatbelt is no longer retracting back to original position. Passenger seat won't retract out and is now hanging loose. Very unsafe.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

On November 6, 2025 at 11:59 AM, the active head restraint on my 2014 Jeep Grand Cherokee Limited deployed without impact as I adjusted the driver’s seat into an upright position. This was a spontaneous mechanical deployment inside the cabin of a stationary vehicle. The dealership confirmed this as a known failure involving the internal plastic retaining clip that holds the deployment pin. This defect was previously covered under a 10-year extended warranty that expired in November 2024. At the time of the incident, I was alone in the vehicle. I later sought medical evaluation for head, neck, shoulder, and lower back pain and was diagnosed with a cervical strain. Because this failure occurs without collision, it presents a serious risk of injury to drivers and passengers. I regularly spend time with elderly individuals in personal, non-commercial contexts and occasionally transport others in my personal vehicle. In such a population, an in-cabin mechanical deployment of this force could cause catastrophic injury. The manufacturer and warranty programs have declined to assist with repair due to expiration despite acknowledging this as a known defect. Estimated repair cost is approximately $1,000. I am submitting this report for documentation, safety tracking, and defect pattern analysis. Submitted by: [XXX] REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

1 injuries

1. The battery is consistently being drained from an unknown issue, mechanic unsure. In two years it has need 3 batteries. This causes start issues, window closing issues, and the radio screen console issues. 2. The transmission gets stuck in third now needing a new transmission.Was told only a new transmission will fix issue.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the low power voltage and several unknown warning lights illuminated and went off. In addition, the red battery warning light remained illuminated. The vehicle was driven to the nearest parking lot and the vehicle was turned off. The contact stated that a nearby driver attempted to jumpstart the vehicle. The contact stated that while the nearby driver attempted to jumpstart the vehicle; however, the vehicle failed to start. In addition, the contact inspected the vehicle and stated that the alternator appeared to be completely inoperable. The vehicle was towed to the residence. The contact purchased a new alternator and installed the new alternator. The contact stated that while attempting to start the vehicle, the vehicle started. The contact stated that immediately after the replacement of the alternator, the new alternator started to burn out. The contact referenced NHTSA Campaign Number: 17V435000 (Electrical System); however, the VIN was not associated. The dealer was made aware of the failure but did not assist. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,334.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Subject: Safety Defect Report – Failure of Telematics Module (TCU) Causing Loss of 9-1-1 Emergency Function, Electrical System Malfunctions, and Potential Brake Booster Recall Defect (2014 Jeep Grand Cherokee) Dear NHTSA, I am submitting this complaint because my 2014 Jeep Grand Cherokee Limited is experiencing multiple safety-related failures that I believe are part of a wider defect pattern affecting this model year. Several of these issues involve systems that are critical for emergency safety, braking, and vehicle control. Dear NHTSA, I am submitting this complaint because my 2014 Jeep Grand Cherokee Limited is experiencing multiple safety-related failures that I believe are part of a wider defect pattern affecting this model year. Several of these issues involve systems that are critical for emergency safety, braking, and vehicle control. ⸻ 1. Telematics Control Unit (TCU) Failure Causing Loss of 9-1-1/SOS Emergency Function My Jeep is displaying repeated “Service Emergency Vehicle Phone” errors and the SOS/911 emergency button no longer functions. This is a major safety concern, especially in the event of an accident or breakdown. The TCU failure also causes: •Uconnect 8.4 system not booting •HVAC controls becoming non-functional or unsafe (blowing incorrect temperatures, failing to defrost, turning off unexpectedly) •Random system resets •Loss of ability to control climate during driving (creating visibility issues in cold/wet weather) These issues align with widespread failures of the Uconnect 8.4 / TCU hardware on 2013–2015 Grand Cherokees, which were not included in a recall despite many vehicles exhibiting the same dangerous symptoms. ⸻ 2. TCU-Related CANBUS Interference Causing Transmission and Drivability Safety Issues When the TCU fails, the vehicle experiences: •Transmission communication errors •Vehicle entering limp mode unexpectedly •“Service Transmission” and “Press Brake to Shift” warnings •Delayed or unpredictable shi

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

2014 Jeep Grand Cherokee VIN [XXX] . 120,246 miles : Rocker #2 failure (P302/tick) requested full left head replacement and valvetrain ( rockers, lifters, cam inspection) denied under D-14-12 despite TSB 09-002-14 coverage for 2011-13 models. Persistent defect. Request forced goodwill. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The monostable shifter malfunctions constantly. Safety-related concerns include it not staying in park when parked, rolling has occurred; not being able to start due to it not actually being in park; it will switch gear while driving and vehicle will go into limp mode and shut off within seconds, then will not be able to restart. I cannot count on it starting or getting me anywhere safely and have towed multiple times now. The problem has unfortunately not been reproduced or realized by local dealership even with ‘service shifter’, ‘until you reach a desired location you may not be able to shift again NO BUS’, and engine light warning lights appearing when driven. It has been taken twice to John Hiester Chrysler Dodge Jeep Ram of Sanford. (NC). I have spoken with Jeep Customer Care to no avail and the answer is take to a certified dealership but that option is proving to not be successful. I purchased in February 2025 but became disabled right after and haven’t realized it’s very major issues. Not being able to use my vehicle is quite isolating [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Engine and power train components show failure. Remanufactured 3.6 L pentastar engine camshaft journals and bearings show circumferential scoring from oil starvation. Rocker arm needle bearings failed shedding debris that clogged oil passages. Technician said root cause is oil pressure retention issue or internal contamination. Not caused by improper oil level but a design defect. Teardown report and photos available.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving at night, it was difficult to see the roadway clearly. The contact stated that she had issues with cataracts and attributed the lack of illumination on the road to her condition. The contact stated that she avoided driving at night until she had to attend an event at night and asked her son to drive. The contact’s son also witnessed the lack of illumination on the roadway from the headlights. The contact stated that after returning to the residence, the contact’s son parked the vehicle facing a wall, and both observed that the passenger’s side headlamp was illuminating the driveway directly below and in front of the vehicle, and the driver's side headlight was illuminating the trees. The contact had taken the vehicle to a dealer, and the headlight assemblies were taken apart and then reinstalled and recalibrated. The contact stated that the dealer was unable to repair the headlights and stated that there was a fault in the headlamp assemblies that could not be repaired. The contact stated that the same dealer had replaced both headlamps in 2019 due to a failure to operate as needed. The manufacturer was informed of the failure. The failure mileage was 75,875.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Dash display went white and could not see speedometer

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was parked and occupied, the contact became aware that the instrument panel was detaching from the vehicle. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed, and determined that the instrument panel needed to be replaced. The instrument panel was replaced; however, the failure reoccurred. The vehicle was taken back to the deale,r where the same repairs were completed; however, the failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 54,400.

Reported

Oct 2025

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

6 months ago, I was driving on the interstate and the ESC system light came on, the vehicle lost power/ability to accelerate, and would only allow acceleration after pulling over and restarting the car. This happened several more times on the interstate, and when the ESC system kicked in it would suddenly lurch the car down about 15 mph and leave no ability to accelerate, causing near collisions at high rates of speed. After eventually taking it to the dealership, it turned out to be failed lifters on the driver's side cam shaft, a known design issue that has apparently plagued the Pentastar engines. This all happened in spite of meticulous maintenance and no warning signs from the engine whatsoever. How is such a significant, known design defect that causes such dangerous driving conditions never been flagged for a recall?

Reported

Oct 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Was getting ready to go to town, opened back seat for daughter to get into vehicle, and all of a sudden the front seat headrest popped out. Was very scary. Thankfully no one was in the front seat when it happened. I could only imagine there would have been some pain/injury sustained if they were. There were no warnings. No other malfunctions. Headrest is not able to be "clicked" back into place as a bracket is broken inside. There has not been any investigation by manufacturer, police or insurance reps.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

We were driving this weekend and the headrest components failed and blew it apart. It shoved my husbands head forward really hard. We pulled over and tried to fix it but all the pieces are snapped inside of it. From our understanding that is a safety feature that is supposed to happen in a crash but we were not in a crash, just doing 55 mph down the road. It was not inspected by anyone yet but from reading online forums this seems to be a common occurrence.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Odometer Fraud. The contact purchased a 2014 Jeep Grand Cherokee. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 77,795, and at the time of registration, it was discovered that the mileage was 196,000.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Drivers seat headrest, popped apart while driving. Hit back of drivers head with loud sound, scaring driver and jerking neck, while driving. Checked for recall, none shown.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Risk: Combustion in the intake manifold can increase the risk of a fire.

Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.

Risk: If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

Risk: The unintended continued acceleration may increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

Risk: If the vanity lamp wiring shorts, there is an increased risk of fire.

Remedy: Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

Risk: The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.

Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

Risk: Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.

Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."

Risk: A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.

Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.

Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Risk: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

Risk: If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.

Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

Risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

Remedy: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.