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Model-year record

2016 Jeep Grand Cherokee
Image: Wikimedia Commons contributor · See source file

2016 Jeep Grand Cherokee

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

307

Reports to NHTSA, 2016

Safety recalls

9

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

21

EPA estimate

Known issues

Power Train issues lead owner complaints (25% of 307 reports), followed by electrical system (16%).

Power Train25% · 76 reports
Electrical System16% · 48 reports
Engine14% · 44 reports
Unknown Or Other8% · 25 reports
Steering5% · 16 reports
Fuel System4% · 13 reports
Service Brakes4% · 12 reports
Air Bags3% · 10 reports

+ 12 more component categories with fewer reports.

Share of all 307 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 10938837, ODI 11537221, ODI 11324833, ODI 11204275, ODI 11196140.

Individual complaint reports(307)

Showing the 50 most recent reports
SeatsJul 2026 · ODI 11749332Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving at 35 MPH, the front driver seat head restraint deployed inadvertently and struck the contact in the neck, causing the contact to swerve off the road. The contact sustained a sore neck; however, medical attention was not provided. No warning lights illuminated. A local dealer was contacted and scheduled a service appointment. The dealer informed the contact that the failure was covered under an extended warranty. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 190,370.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11749332 at NHTSA →
EngineJul 2026 · ODI 11748064Details +

#2 cylinder misfire code P0302. A known problem with this engine. A compression test reveals a common defect with this engine

Reported
Jul 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11748064 at NHTSA →
Service BrakesApr 2026 · ODI 11734028 · fireDetails +

Abs module malfunctioned and caught on fire

Reported
Apr 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
Fire
Open ODI 11734028 at NHTSA →
Service BrakesMar 2026 · ODI 11728175Details +

Brakes repetitively seize, causing the wheels to overheat and the vehicle to shake while braking, putting the vehicle at risk of fire, reduced brake performance, and brake failure. Two different dealerships have confirmed from the problem at various points, the brakes are "repaired" and then have the same failure with the same components again. There are no warnings that the brakes are seizing other than the smell of burning brakes, or smoke coming from the wheel.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11728175 at NHTSA →
Exterior LightingMar 2026 · ODI 11726116 · crash · 1 injuriesDetails +

I hit a deer at 65 mph, causing significant damage to my vehicle, 7,300 to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.

Reported
Mar 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
Crash 1 injuries
Open ODI 11726116 at NHTSA →
EngineMar 2026 · ODI 11722187Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while driving approximately 60 MPH, the vehicle suddenly jolted, lost power, and went into LIMP Mode, almost causing a rear-end crash. The message "Service Electronic Throttle Control" was displayed. The vehicle was pulled over to the shoulder and inspected, but no cause was immediately determined. The vehicle was driven to the residence in LIMP Mode. The vehicle was taken to an independent mechanic, where codes associated with the crankshaft position sensor and intake manifold runner were retrieved, but the vehicle was not diagnosed or repaired. The contact associated the failure with NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The manufacturer was notified of the failure. The failure mileage was 256,000.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722187 at NHTSA →
Power TrainFeb 2026 · ODI 11720847Details +

Tone wheel failure resulting in vehicle not operating as intended. Required repair of which FCA stated the repair was not covered by the recall issued against the vehicle.

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11720847 at NHTSA →
EngineFeb 2026 · ODI 11718374Details +

Received a warning light and vehicle decelerated with a loss of power. After researching the issue it was determined that it was the crankshaft sensor that had become delaminated. Of which there is a current recall that would not be honored by FCA

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11718374 at NHTSA →
Power TrainFeb 2026 · ODI 11716970Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to drive from a complete stop, the transmission remained stuck in first gear. The contact shifted to neutral(N) and shifted back to drive(D), and the vehicle responded as intended. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 151,755.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11716970 at NHTSA →
EngineJan 2026 · ODI 11713695Details +

The contact's son owns a 2016 Jeep Grand Cherokee. While the owner was driving at an undisclosed speed, the check engine warning light illuminated. The contact was informed that the vehicle had been running rough and idling roughly prior to the warning light becoming illuminated. The owner had taken the vehicle to a local dealer to be diagnosed. The dealer retrieved DTC: P0303 (Misfire in Cylinder #3). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 129,045.

Reported
Jan 2026
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11713695 at NHTSA →
Power TrainJan 2026 · ODI 11713239Details +

While driving then it just shuts off

Reported
Jan 2026
Incident date
Jan 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11713239 at NHTSA →
TiresJan 2026 · ODI 11711831Details +

265/50R20 Cooper Evolution H/T, all 4 tires have cracks all the way around each tire, possibly sidewall defects. Tires were purchased new from Bob’s tire in Attalla, Alabama.

Reported
Jan 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11711831 at NHTSA →
Unknown Or OtherDec 2025 · ODI 11706376Details +

The transmission on this 2016 grand jeep Cherokee had completely went out due to fluids being in the transmission. Which is causing a head gasket problem as well. This car was regularly serviced. Only had this vehicle 7-8 months. My safety was put at risk when I was driving my kids to school and on my way to work when it started to overheat causing me to pull over and not being able to drive this vehicle. This jeep is currently at an authorized dealer and has been diagnosed. There were absolutely NO warning signs whatsoever to indicate that this vehicle was going to go out on me. I don’t think it’s fair for me to have to give up my vehicle for something that I did not cause!

Reported
Dec 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11706376 at NHTSA →
Electrical SystemDec 2025 · ODI 11706041Details +

When I push on the gas pedal, sometimes the car revs up and the speed does not increase. I have to shut the car down and then restart. When I restart it, then it resets it in a way and I am able to drive. There is a hyperbola symbol that is seen on my dashboard that blinks when this happens. Please help.

Reported
Dec 2025
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11706041 at NHTSA →
Exterior LightingDec 2025 · ODI 11703569Details +

Headlights will completely go out at night just at random, sometimes it's only one and sometimes it both completely. Yet the High beams and fog lights will work when activated even when the regular lights will not. Has been an ongoing issue for a while now, and upon talking to other Jeep Grand Cherokee owners of around the same year model they complain that there's do it randomly as well, and I've seen a lot of forums talking about this issue.

Reported
Dec 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11703569 at NHTSA →
Air BagsNov 2025 · ODI 11697449 · crash · 2 injuriesDetails +

This 2016 Jeep Grand Cherokee was hit in the left front by a vehicle that failed to stop at a stop sign. It also spun and was impacted on the left rear as well. All airbags but the driver’s side curtain airbag deployed. The driver hit their head on the seat belt pillar on the driver’s side. I have contacted Jeep but they have not responded to me in over a week. Injury to the driver’s head would have been less traumatic if this airbag had deployed.

Reported
Nov 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
Crash 2 injuries
Open ODI 11697449 at NHTSA →
EngineNov 2025 · ODI 11697234Details +

Oil filler neck leaking and possible due to a blown motor

Reported
Nov 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11697234 at NHTSA →
Fuel/Propulsion SystemOct 2025 · ODI 11691025 · crashDetails +

I was stuck in traffic as a result of a road being closed while they cleared another incident. Creeping along, the Jeep with it's engine pause shutting down until I removed my foot off the gas and then engaging so I could move forward a foot or two. Keeping in mind this feature has been throwing errors and I've taken it to the shop twice in the last 6 months with no results, and another appointment scheduled within a few days of the accident. Car in front of me moved forward, I took my foot off the gas, and the self start struggled, and then burst into life at a full throttle. I stomped on my break and tried to steer away, but nicked the corner of the car in front of me, and tangled with their bike rack. But slowed enough there were no air bags deployed. But still, this has become MY fault because of some faulty feature in a car and I get to pay an increase in premiums despite 25 years of no accidents. Is it going to take people getting hurt before this feature can be fixed or at least disabled as a default?

Reported
Oct 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
Crash
Open ODI 11691025 at NHTSA →
Power TrainSep 2025 · ODI 11690622Details +

Car not going out of park. Seems to be stuck in gear. Code P1DAB

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11690622 at NHTSA →
Power TrainJul 2025 · ODI 11672649Details +

Transmission will "buck" unexpectedly when slowing to a stop. This causes a violent and unpredictable lunge forward. This has been reported and inspected by the dealer multiple times with the assessment just being "that's an 8 speed transmission for ya". There is no warning of it happening, nor is an event stored within the vehicle ECU.

Reported
Jul 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11672649 at NHTSA →
Power TrainJul 2025 · ODI 11670894Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while in park(Park) and attempting to shift to drive(D), the transmission failed to shift to the desired position. The check engine warning light was illuminated. The contact stated that a handheld diagnostic machine was used to retrieve DTC: P1DB8 and P1DB8-00. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 155,347.

Reported
Jul 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11670894 at NHTSA →
Air BagsJun 2025 · ODI 11666291Details +

Passenger front seat headrest deployed while parked, no collision or accident, was parked in my driveway.

Reported
Jun 2025
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11666291 at NHTSA →
Power TrainMay 2025 · ODI 11663646Details +

The gear selector assembly (shifter indicator) failed in accordance with current recall S28 for 2016 Jeep Grand Cherokees. The lights stopped illuminating suggesting corruption/inability to flash repair and the "Service Shifter" warning message appeared on the dash. The dealer indicated the vehicle is immediately unsafe for operation stating that the PRNDM indicator operates important features beyond just illumination of the PRNDM display such as driving signals, lights including reverse lights, backup camera, etc and that the vehicle is not currently recognizing all gears. Jeep dealer indicated this is a common failure and indicative of S28 recall but could not provide reasoning why vehicle was not included in the notice.

Reported
May 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11663646 at NHTSA →
Fuel SystemMay 2025 · ODI 11661381Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving approximately 45 MPH, the message "Shift into Park" was displayed. The contact stated that moments later the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the fuel pump had failed and needed to be replaced. The fuel pump was replaced, and the vehicle was repaired. The contact indicated that approximately 30,000 miles later the same message was displayed, and the vehicle stalled and was towed to the dealer. The dealer diagnosed that the replacement fuel pump had failed and needed to be replaced. The vehicle was repaired. The contact stated that the manufacturer's part number for both failed fuel pumps were identical. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 61,000.

Reported
May 2025
Incident date
Sep 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11661381 at NHTSA →
Unknown Or OtherApr 2025 · ODI 11654598Details +

From one day to the next the engine is blown. Mechanic says the engine was hot for a while but no light or notices came up until the day of the major issue. I had jsut taken it to get new headlights and tires rotated and no mention of anything off. From oen day to thenext it overheated. I see similar RECALLS on the SAME EXACT JEEP. Make model and year.

Reported
Apr 2025
Incident date
Apr 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11654598 at NHTSA →
TiresMar 2025 · ODI 11647516Details +

Tires: Pirelli 285/40R22. Tires failed: Front passenger + Both -Driver/Passenger tires. Failures did not occur concurrently. I am writing to report significant issues with the Pirelli tires on my vehicle, raising serious safety concerns. (Usage, two tires - 11 months / 1 tire - 4 months) Firstly, the front passenger tire has developed noticeable bumps on the sidewall near the rim. Notably, these tires have never encountered foreign objects or rough terrain that could have caused this damage. The bulges indicate potential internal damage, compromising the tire's structural integrity and posing a risk while driving. Additionally, the passenger rear tire suffered a catastrophic blowout at 65 mph on Interstate 75. Examination revealed a 10-inch strip had detached from the tire's inner layer. This sudden failure occurred without warning and could have resulted in a severe loss of control, endangering my safety and that of other road users. Similarly, the driver rear tire also blew out at 65 mph on Interstate 10 due to a failed section measuring approximately 6 inches along the contact area. These incidents raise critical concerns about the reliability of these tires, especially at highway speeds. Following these events, my technicians inspected the vehicle and found no other underlying issues, raising further questions about the quality and durability of these tires. I urge you to investigate thoroughly to prevent risks for other customers relying on your products. Thank you for your attention to this issue.

Reported
Mar 2025
Incident date
Feb 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11647516 at NHTSA →
EngineFeb 2025 · ODI 11642590Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while the vehicle was idling, or at a complete stop, the vehicle was shuddering with the check engine warning light illuminated on the instrument panel. The contact used a code reader and retrieved a DTC for a stuck intake valve in the high lift position. The manufacturer was notified of the failure and referred the contact to a local dealer to have the vehicle diagnosed. The vehicle was not yet repaired. The failure mileage was approximately 111,000.

Reported
Feb 2025
Incident date
Feb 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11642590 at NHTSA →
EngineJan 2025 · ODI 11636120Details +

During a routine trip, in a suburban area, on a cold winter morning my 2016 Jeep Grand Cherokee Laredo was running rough and losing power as soon as I started it. The engine light came on and we immediately stopped driving and had it towed for repairs. The Dealer diagnosed the problem by observing that the front of the engine rose up when the gas pedal was pressed, and the engine was loose. We are concerned this failure could have resulted in engine falling out of the car, which could have caused a catastrophic accident, fire from the loss of fuel, and loss of life or serious injuries. The engine mounts failed at about 76,101 miles. This did not result in an accident or damage This problem was diagnosed and repaired by the Stafford, Chrysler Jeep Rambler Dealer (the Dealer) at 121A West Stafford Rd, Stafford Springs CT who can be reached at 860-684-8877. The Dealer stated that it was unusual for the engine mounts to fail at such a low mileage unless there was an accident or heavy usage (we do not know of any such issues). We bought the car the certified used from Bolles Motors (the previous owner of the Dealer) with 46,370 miles. The Carfax showed regular maintenance and did show any accidents. We drove only the car 29,731 miles before the engine mounts failed. A copy of the receipt and photos of the engine mounts are attached.

Reported
Jan 2025
Incident date
Jan 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11636120 at NHTSA →
Visibility/WiperJan 2025 · ODI 11634517Details +

The 2011-2021 Jeep WK2 Grand Cherokees all have a safety issue when driven in colder climates in snowy, or icy conditions. Where the wipers are parked on the windshield is below the level of the dashboard, so any heat that is produced by the windshield defroster does not warm the glass where the wipers are parked. This leads to the wipers freezing to the windshield, and cannot be operated to clear the windshield. I don't know why this hasn't been a recall issue in the past, as it effects every WK2 in those years. The solution would be to remove the windshield, and add a heating element to the inside of the glass, similar to the rear window, which happens to have a heating element underneath the rear wiper. There are other vehicles that do have heating elements under the front wipers, namely the Jeep KL Cherokee models. So, FCA knew this was a problem, and decided to ignore it, as they have done many other issues.

Reported
Jan 2025
Incident date
Jan 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11634517 at NHTSA →
Electrical SystemDec 2024 · ODI 11632300Details +

Vehicle will stall while driving. Has happened 15+ times when trying to accelerate from a stop light, twice while driving at 45+ mph. Engine will stall and the dash will say "Shift to park to continue driving." Vehicle must be shifted in to park, and then the start button must be pressed to restart the engine and continue driving.

Reported
Dec 2024
Incident date
Dec 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11632300 at NHTSA →
Unknown Or OtherDec 2024 · ODI 11630025Details +

Passive head rest deployed while sitting idle in drivers seat! Slamming into the side of my head! Causing a mild concussion! Took it into dealership and they replaced saying it didn’t have a recall! That only replaced if it failed! We wanted to have passenger side replaced also!

Reported
Dec 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11630025 at NHTSA →
Fuel/Propulsion SystemNov 2024 · ODI 11623807Details +

The DPF exhaust flange bolts broke, causing exhaust gasses to leak from joint into cabin. Known issue with eco diesel vehicles.

Reported
Nov 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11623807 at NHTSA →
Fuel/Propulsion SystemNov 2024 · ODI 11623810Details +

NHTSA Recall Number22V-406 I've been on the waiting list for many many months. Manufacturer doesn't have parts. Dealership doesn't know if parts will ever be available.

Reported
Nov 2024
Incident date
Jun 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11623810 at NHTSA →
Fuel/Propulsion SystemOct 2024 · ODI 11622191Details +

On October 26, 2024, I stopped at a gas station to pick up a few items, turning my vehicle off before going inside. When I returned about five minutes later, the vehicle wouldn’t start. The fuel pump module wasn’t supplying fuel to the high-pressure pump. Since it wouldn’t start, I left it at the station overnight. The next afternoon, after about an hour of attempts, the fuel pump module finally engaged, and the vehicle started, running normally. This issue had actually occurred once before, about a year ago, while I was pulling out into traffic. At that time, the vehicle stalled, and I had to push it out of traffic and into a nearby parking lot. The fuel pump module was also silent then, indicating it wasn’t functioning. Fortunately, after around five minutes, I was able to restart the vehicle without further issues. The vehicle hasn’t exhibited this issue since—until last night. If you research this problem online, it seems there are other reports of similar incidents with Jeep Grand Cherokees and Ram 1500 models equipped with the EcoDiesel engin

Reported
Oct 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11622191 at NHTSA →
Electrical SystemSep 2024 · ODI 11616709Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that the A/C system was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the blower motor fuse was burned, melted, and needed to be replaced. The vehicle was repaired; however, the failure recurred several times. The mechanic replaced the blower motor fuse several times; however, the failure persisted. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 150,000.

Reported
Sep 2024
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11616709 at NHTSA →
Unknown Or OtherSep 2024 · ODI 11615089Details +

There are issues with the leather dashboard wrinkling, delaminating, and bubbling. I contacted Jeep (case #91040374) after the dealership refused to fix the dashboard. This situation has worsened and requires a new dashboard ($3500) to repair the issue.

Reported
Sep 2024
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11615089 at NHTSA →
Power TrainSep 2024 · ODI 11612642Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to park the vehicle, the transmission failed to shift into park(P). The “Service Transmission, Set Park Brake, and Prevent Rolling” messages were displayed. Several unknown warning lights illuminated on the instrument panel immediately afterwards and then turned off independently. The parking brake symbol remained flashing with an audible alarm beeping. The contact turned off the vehicle, and the vehicle was towed to the dealer where it was diagnosed and determined that the valve body had failed and needed to be replaced. The vehicle was repaired. The failure occurred approximately 1 year later. The vehicle was returned to the dealer who had diagnosed the vehicle with valve body failure. The dealer informed the contact that the failure was related to NHTSA Campaign Number: 20V043000 (Power Train); however, the VIN was not included. The dealer had been attempting to have the manufacturer add the VIN to the recall. The vehicle had not been repaired. The manufacturer was made aware of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

Reported
Sep 2024
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11612642 at NHTSA →
EngineAug 2024 · ODI 11609940Details +

2016 Grand Cherokee with 3.0L Ecodiesel and the engine failed at 43K mileage. The engine failed while driving on the highway. This could cause an accident and serious safety concern. Ecodiesel had similar failures for different drivers. The engine fails without any previous warnings. The dealer found big metal shaving in the oil pan, possibly due to the rod bearing failure. Currently the engine needs to be replaced

Reported
Aug 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11609940 at NHTSA →
Engine And Engine CoolingAug 2024 · ODI 11607999Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact received notifications of NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that two separate dealers were contacted. The manufacturer was not made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.

Reported
Aug 2024
Incident date
Jul 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11607999 at NHTSA →
EngineAug 2024 · ODI 11607652Details +

Rocker arm failure on 3.6 liter engine. This issue had been reported by many Grand Cherokee owners over multiple years. This is an expensive fix greater than 1000 dollars and should be supported or recalled due to manufacturer error.

Reported
Aug 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11607652 at NHTSA →
Exterior LightingJul 2024 · ODI 11604009Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed at night, the headlights failed to illuminate as needed. The vehicle was taken to the dealer; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.

Reported
Jul 2024
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11604009 at NHTSA →
Air BagsJul 2024 · ODI 11603871 · crash · 1 injuriesDetails +

I was involved in a car crash accident on the freeway, I was hit by a Ford Raptor truck from the back (left side) and pushed against the median barrier (center division) bounced back and spun twice and while spinning I hit another vehicle. Through all this I had three impacts, but when I hit the center divider I bumped my head on the left side and while spinning I heard the sound of gas (and felt air also coming into the car on the side of my head) but the side airbags never deployed. I suffered a head concussion and neck injury due to whiplash and bumping my head. I called the Jeep Company and claimed about the side/curtains airbags not deploying, they said they will send someone to check the car and investigate, they also made me sign the order authorizing them to check the car and after doing the investigation they sent me a letter with a vague explanation and no copy of the report that supports it. This needs further investigation, Jeep is not being cleared about this.

Reported
Jul 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
Crash 1 injuries
Open ODI 11603871 at NHTSA →
Electrical SystemJul 2024 · ODI 11601516Details +

The shifter failed. It won’t come out of park.

Reported
Jul 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11601516 at NHTSA →
Fuel/Propulsion SystemJul 2024 · ODI 11601024Details +

I have attempted to have recall Z46 performed by several Jeep dealerships and have been unsuccessful at getting the work done or even any estimate when it might be done. I complained to Jeep online advocate and was told there was a “huge” backlog and they would not commit to any repair date. The vehicle is dangerous to drive as the fuel pump may fail and subject the occupants to unnecessary risk of injury or death.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11601024 at NHTSA →
Fuel/Propulsion SystemJun 2024 · ODI 11595576Details +

I have a problem with my air system no air when i turn it on and when i turn the heat on its cold

Reported
Jun 2024
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11595576 at NHTSA →
StructureJun 2024 · ODI 11593308Details +

The paint on my hood has bubbling underneath. I’m not sure but someone informed me this was a manufacture related incident when the vehicle was painted and not done correctly, causing paint bubbling. This is only on the front hood area on both side of jeep emblem

Reported
Jun 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11593308 at NHTSA →
Engine And Engine CoolingApr 2024 · ODI 11581895Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact became aware of an oil leak coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was discovered that oil had leaked into the coolant tank. The dealer was then notified of the failure and an appointment was scheduled to have the vehicle inspected. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN related to the failure. The contact was referred to the NHTSA Hotline for further assistance. The vehicle was not yet repaired. The failure mileage was approximately 130,000.

Reported
Apr 2024
Incident date
Mar 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11581895 at NHTSA →
Power TrainFeb 2024 · ODI 11574742Details +

I've had issues with my vehicle since 2021 -engine light first appeared on the dashboard and towed my car to a Jeep dealership. Vehicle was "repaired" (have the documentation, if needed), but the engine light remained on. I have since driven this vehicle for nearly 3 years with the engine light on, bringing it into different Jeep dealerships (all documentation on record if needed) to repair and was told there was nothing they could find wrong with the engine. Last year (2023) my electronic stability control and 4WD lights came on in addition to the engine light. My car was sliding all over the road and my 4WD was not engaging at all. Brought vehicle to Jeep dealership for repair, was told ABS module needs to be replaced and the traction control is malfunctioning; no 4 wheel drive engagement; that the ABS module has been discontinued and the only way to replace this is to get an after market part. Contacted Mopar and was told there is "no way of knowing if it's available and it's beyond their capability". I was told the after market part would be tied to a specific VIN. I then contacted the Jeep Dealership- Parts department and explained the situation, asking if there's any other way I can fix this part in my vehicle. Was told there's nothing I can do since it's discontinued, that it's odd that a part for a 2016 vehicle would be discontinued, and I could check junkyards for parts but am not likely to find a match since my vehicle is not that old. I live in Colorado and in the last 2 winter months have been terrified to drive when it rains or snows because I have NO traction and am sliding THROUGH traffic lights and stop signs, even going at a very slow speed. I ended up in the next lane over when slowly driving up a hill on a main road. The value of this 2016 vehicle is miniscule compared to value when I purchased; this places safety of MYSELF AND OTHERS at risk. My partner is experiencing a similar issue with his 2014 Cherokee - discontinued part and safety issues.

Reported
Feb 2024
Incident date
May 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11574742 at NHTSA →
Fuel SystemFeb 2024 · ODI 11569458Details +

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that after refueling the vehicle and attempting to start the vehicle, the vehicle failed to start. The vehicle was sputtering and hesitating while being started. There were no warning lights illuminated. The vehicle had been towed to the dealer where it was diagnosed that the fuel pump and the electrical wiring system had failed. The contact was informed that the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed the VIN was not included in the recall. The contact was referred to NHTSA Hotline to file a complaint. The failure mileage was 30,000.

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11569458 at NHTSA →
Power TrainJan 2024 · ODI 11566848Details +

Jeep turns off while driving and makes me put it into park to turn it back on and into drive again. Lights flicker from dim to bright inside and outside. I have changed both batteries and the alternator.

Reported
Jan 2024
Incident date
Oct 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11566848 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(9)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Engine And Engine CoolingAug 2023 · 23V411000Details +

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

Remedy: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

Open full NHTSA recall record →
Fuel SystemSep 2022 · 22V406000Details +

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Risk: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Remedy: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Open full NHTSA recall record →
Engine And Engine CoolingDec 2020 · 20V699000Details +

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Risk: Combustion in the intake manifold can increase the risk of a fire.

Remedy: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Open full NHTSA recall record →
Fuel SystemOct 2016 · 16V814000Details +

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.

Risk: A fuel leak in the presence of an ignition source, can increase the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will inspect the engine assembly for damage to the fuel rail crossover tube, replacing it as necessary, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S85.

Open full NHTSA recall record →
Service Brakes · 16V168000Details +

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

Risk: A cracked brake caliper may lengthen the distance needed to stop the vehicle and increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the front left brake caliper and depending on its casting date, replace it, free of charge. The recall is expected to begin on May 12, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S16.

Open full NHTSA recall record →
Power Train · 16V249000Details +

Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.

Risk: If the solenoid loses function, the transmission may lock in the Park or Neutral position when the vehicle comes to a stop, possibly rendering the vehicle disabled in traffic, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the shifter assembly, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S28.

Open full NHTSA recall record →
Engine And Engine Cooling · 17E061000Details +

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

Risk: A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.

Open full NHTSA recall record →
Electrical System · 18V332000Details +

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Open full NHTSA recall record →
Engine And Engine Cooling · 20V475000Details +

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

Risk: An engine stall can increase the risk of a crash.

Remedy: FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

3 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect allegation was limited in scope to the recalled population. After review of information request response materials from both FCA and BMW, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA and BMW.During the investigation FCA filed recalls 22V406, 22E048, 22V767, and 22E087 which include vehicles not identified in the initial subject population by ODI. ODI also received recall 21V586, involving loss of motive power due to failed CP4 fuel pumps on certain BMW manufactured vehicles. An information request letter response received from BMW indicated that failed pumps on their vehicles were caused by an interaction between pump internal components and US market diesel fuel, leading to increased slip and eventual particle-generating wear surface. Additional work will be done to identify whether a similar root cause is associated with the FCA recalled population and if similar wear dynamics occur on pumps supplied to vehicle manufacturers other than those included in the recalled population.ODI has upgraded this investigation to an EA in order to 1) determine engineering specifications of internal pump components that are correlated with pump failure leading to loss of motive power or other safety related hazards, 2) identify vehicle populations equipped with alleged defective pump variants, 3) assess if vehicles equipped with alleged defective pump variants result in an unreasonable risk to motor vehicle safety and 4) gather and review any other relevant information related to high pressure fuel pump failure associated with the subject populations of recalls 21V586, 21V880, 21E094, 22V406, 22E048, 22V767, and 22E087.Review of the above information will allow NHTSA to confirm root cause and recall remedy viability, and identify and evaluate vehicle populations equipped with pump components that may pose an unreasonable risk to motor vehicle safety.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11257550, 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11377871, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11446542, 11448163, 11453556, 11458918, 11460558, 11469337

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Active Head Rest Inadvertent Deployment

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Crash-test ratings

2016 Jeep Grand Cherokee SUV 4WD NHTSA source

Overall
Frontal
Side
Rollover

2016 Jeep Grand Cherokee SUV 2WD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Grand Cherokee 2WD3.0L 6-cylRear-Wheel Drive223025
Grand Cherokee 4WD3.0L 6-cyl4-Wheel Drive212824
Grand Cherokee 4WD3.6L 6-cyl4-Wheel Drive182521
Grand Cherokee 2WD3.6L 6-cylRear-Wheel Drive192621
Grand Cherokee 4WD5.7L 8-cylAll-Wheel Drive142217
Grand Cherokee SRT8 4WD6.4L 8-cylAll-Wheel Drive131915

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2016 Jeep Grand Cherokee: frequently asked

What does the complaint record show for the 2016 Jeep Grand Cherokee?

Owners filed 307 NHTSA complaints about the 2016 Jeep Grand Cherokee. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2016 Jeep Grand Cherokee?

The most-reported problem areas are Power Train (25% of complaints) and electrical system (16%).

How many recalls does the 2016 Jeep Grand Cherokee have?

9 recalls have been issued that affect the 2016 Jeep Grand Cherokee, covering components such as engine and engine cooling. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2016 Jeep Grand Cherokee get?

The EPA rates the 2016 Jeep Grand Cherokee between 15 and 25 mpg combined, depending on trim and drivetrain.