Verdict
2024 Kia Sorento: Complaints, Recalls & Known Issues
What the public record actually says about the 2024 Kia Sorento — every figure below is a NHTSA or EPA number, not an opinion.
The read
Middle-of-the-pack complaint volume for SUV.
Owners filed 43 NHTSA complaints — more complaints than 59% of 2024 SUVs. Electrical System leads the reports (26%). 2 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2024 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
43
Reports to NHTSA, 2024
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
26
EPA estimate
Complaint volume vs. segment peers
More complaints than 59% of 2024 SUVs
The bar is this car's percentile among 2024 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Electrical System issues lead owner complaints (26% of 43 reports), followed by engine (12%).
+ 5 more component categories with fewer reports.
Share of all 43 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11712048, ODI 11621683, ODI 11668617, ODI 11694944, ODI 11673135.
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Electrical System · 24V287000Details +Close −
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Risk: A loss of power steering assist increases the risk of a crash.
Remedy: Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.
Electrical System · 25V006000Details +Close −
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Remedy: Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2024 Kia Sorento SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2024 Kia Sorento SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Sorento Hybrid FWD | 1.6L 4-cyl | Front-Wheel Drive | Automatic (AM-S6) | 39 | 35 | 37 |
| Sorento Plug-in Hybrid | 1.6L 4-cyl | All-Wheel Drive | Automatic (AM-S6) | 35 | 33 | 34 |
| Sorento Hybrid AWD | 1.6L 4-cyl | All-Wheel Drive | Automatic (AM-S6) | 36 | 33 | 34 |
| Sorento FWD | 2.5L 4-cyl | Front-Wheel Drive | Automatic (S8) | 23 | 31 | 26 |
| Sorento AWD | 2.5L 4-cyl | All-Wheel Drive | Automatic (S8) | 23 | 28 | 25 |
| Sorento FWD | 2.5L 4-cyl | Front-Wheel Drive | Automatic (AM-S8) | 20 | 29 | 23 |
| Sorento AWD | 2.5L 4-cyl | All-Wheel Drive | Automatic (AM-S8) | 20 | 27 | 23 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2024 Kia Sorento: frequently asked
What does the complaint record show for the 2024 Kia Sorento?
Owners filed 43 NHTSA complaints about the 2024 Kia Sorento — more complaints than 59% of comparable 2024 SUVs, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2024 Kia Sorento?
The most-reported problem areas are Electrical System (26% of complaints) and engine (12%).
How many recalls does the 2024 Kia Sorento have?
2 recalls have been issued that affect the 2024 Kia Sorento, covering components such as electrical system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2024 Kia Sorento get?
The EPA rates the 2024 Kia Sorento between 23 and 37 mpg combined, depending on trim and drivetrain.