Model-year record

2019 Kia Sorento
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Federal source records
Complaints filed
418
Reports to NHTSA, 2019
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
22.5
EPA estimate
Known issues
Engine issues lead owner complaints (25% of 418 reports), followed by electrical system (15%).
+ 18 more component categories with fewer reports.
Share of all 418 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11751488, ODI 11718382, ODI 11710318, ODI 11559002, ODI 11498031.
Individual complaint reports(418)
Showing the 50 most recent reportsEngineJul 2026 · ODI 11751488 · fireDetails +Close −
Spontaneous fire under hood. Nothing was malfunctuoing, no warning lights. All fluids were good, no temp issues. Parked to to run inside to use rr, was paged and came out car is on fire
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- Fire
Unknown Or OtherJul 2026 · ODI 11751075Details +Close −
My rear backup camera stopped working this year it's either a black screen or blinking screen no video will play. When I first started the video was foggy like moisture was in the camera and now it shows nothing. Other Kia sorento's my same model year have had a recall for the backup camera but mine is not on the recall list for some reason.
- Reported
- Jul 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJul 2026 · ODI 11750965Details +Close −
I have a 2019 Sorento my car was loud when I start it so I took it into my KIA dealership. They found that my muffler had come apart at the seam, but that it is not under warrenty. My concern is that if anyone is sitting in a parked car with the windows up they could be overcome by the exhault fumes.
- Reported
- Jul 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2026 · ODI 11749499Details +Close −
My Kia Sorrento 2019 model has dashboard cracks on the driver as well as the passenger side. I tried calling the KIA dealership that sold me the car to help me with the goodwill repair and they refused to do so. Its very expensive to replace or repair but most importantly it poses a grave risk to me and my family. Airbag Danger: Cracks near the passenger airbag can become shrapnel during deployment.Electronics: Dust and moisture can fall into the cracks and ruin hidden wires causing extensive damage to the car. KIA needs to take responsibility for this and either change the material used to make this for the future and repair the existing customers cars.
- Reported
- Jul 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlJun 2026 · ODI 11746864Details +Close −
My 2019 Kia Sorento suddenly began making loud knocking noises from the engine and immediately lost all acceleration while I was driving with my children in the car. The vehicle would not respond when pressing the gas, and the check engine light came on. This created a terrifying situation because I had no power to merge or move out of traffic, and I had my [XXX], [XXX] and [XXX] children with me.The engine now knocks severely and has almost no power at all. The oil level is full, so this is not due to low oil or lack of maintenance. This appears to be a sudden internal engine failure consistent with known Kia engine defects involving rod bearings, timing issues, and loss of compression.I am reporting this because the vehicle is unsafe to drive and put my children at risk. Kia is refusing to cover the engine failure even though this matches the same symptoms seen in other Kia engine recalls. I am extremely concerned that this defect could have caused an accident or left us stranded in a dangerous situation. I need this investigated as a serious safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2026 · ODI 11745421Details +Close −
The engine failed and is now inoperable. The vehicle has been consuming excessive oil since I purchased it in 2022. I have all oil change records and top offs documented. In May 2026 the engine had a total failure, was making excessive noise, was shuddering and vibrating, blowing lots of smoke from the exhaust and then would not start. The check engine light came on. I towed it to Roseville Kia for diagnosis. Kia refused to honor the lifetime warranty under the class action lawsuit, claiming the engineer failure was due to a damaged exhaust valve. The did not complete the diagnosis. They did not follow the NHTSA engine replacement flowchart past flowchart A because code p1326 was not present. However the flowchart specifies engine noise and failure to turn over qualify the technician to perform flowcharts B and C. Kia is refusing to complete the diagnosis and evaluate the rod bearings for damage, which would likely qualify the engine for replacement under warranty.
- Reported
- Jun 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11742753Details +Close −
Multiple lights on dash same time. Auto Hold, Fwd Collision, Adaptive Cruise and ABS. Code said ABS Module faulty. Multiple Safety System affected and rendered useless.
- Reported
- Jun 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2026 · ODI 11741862Details +Close −
My 2019 Sorento 3.3L suffered high oil consumption followed by a severe oil leak at the back of the head/engine block threads. There is an odor of coolant which smells sweet with no visible coolant leak meaning there is likely coolant seeping into the engine mixing with the oil. I believe this an ongoing engine failure caused from Kia not correcting the issues over many years.
- Reported
- Jun 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2026 · ODI 11741175Details +Close −
There is a recall for the HAVOC system foe the years 2021-2023, 25V649 recall. My car is a 2019 kia sorento and I m having the same issues, I have already replaced blower motor, resistor, air filter replaced, fuses, air compressor clutch relays, 3 times. Coolant is fine. After reading this recall my car same issues, please add my car to the recall list, I have spent over $600 in mechanic fees and parts, now the problem is recurring. Its a wiring issue, there was melted part on the blower motor when everything was replaced in February, I can't afford more repairs. I can get reciepts from parts i had to buy and a invoice from my mechanic, the issue of AC/heater reoccurring on May 29th. 2026. I had pur in a relay last week, now needs another one. Cost of them $25.00.
- Reported
- May 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2026 · ODI 11740679Details +Close −
The contact owns a 2019 Kia Sorento. The contact stated while driving at an undisclosed speed, the low oil and the check engine warning lights were illuminated. The contact stated that a few days later, the contact noticed white smoke coming from the exhaust. The check engine warning light illuminated intermittently. The vehicle was taken to an independent mechanic where it was diagnosed with detached cylinder head bolts and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 186,016.
- Reported
- May 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperMay 2026 · ODI 11739687Details +Close −
Leaking windshield. Water dripping into cabin. Headliner soaked with water. Windshield possibly not sealed or adhered properly. (Similarly to NHTSA Campaign 22V158000 and Kia Recall SC232 for the Kia Cadenza)
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2026 · ODI 11738988Details +Close −
My 2019 Kia Sorento equipped with a Theta II engine entered limp mode and displayed a flashing check engine light along with an active P1326 diagnostic trouble code. The P1326 code is a proprietary Kia/Hyundai specific code that can only be generated when the Knock Sensor Detection System (KSDS) software update is present on the vehicle. This software was developed and distributed by Kia specifically to detect Theta II engine bearing failure and rod bearing wear before catastrophic engine damage occurs. The presence of the P1326 code is confirmation by Kia's own proprietary detection system that this engine is experiencing the exact failure pattern associated with the Theta II engine defect. The vehicle was towed to an authorized Kia dealership. The dealership refused to perform a BTC test or enter the vehicle into Techline, citing that the VIN does not appear in the Theta II settlement database. Kia America customer care has also denied coverage. The vehicle remains inoperable. Safety risk is significant. The Theta II engine defect has been directly linked to engine fires in Kia and Hyundai vehicles. Limp mode and sudden loss of power while driving creates serious risk of accidents, injury, or death to the driver and other motorists. The 2012-2019 Kia Sorento is a model year range specifically identified in Theta II multidistrict litigation. Kia's own KSDS software flagging a P1326 code on this vehicle while Kia simultaneously denies any defect-related coverage is contradictory and raises serious safety concerns for owners whose VINs were excluded from settlement but whose vehicles are exhibiting identical failure symptoms.
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2026 · ODI 11738133Details +Close −
The vehicle involved is a 2019 Kia Sorento with approximately 111,000 miles. Over the course of ownership, the vehicle has experienced numerous unresolved mechanical and safety-related issues, including ongoing fuel leak concerns, excessive oil consumption/loss of oil, rough shifting, shift solenoid problems, rattling noises, shaking/vibration while driving, and repeated drivability issues. The primary safety concern at this time is a suspected fuel leak that multiple independent mechanics have identified. I have been told by at least three separate mechanics that the vehicle appears to have a fuel leak. During my most recent oil change at Valvoline, the technician expressed concern about the safety of driving the vehicle in this condition and warned me that driving a vehicle with a fuel leak could be dangerous. I previously brought the vehicle to Kia dealerships multiple times while the extended warranty was active and specifically requested inspection for the suspected fuel leak. On at least three separate visits, I was informed by the dealership that they could not find or confirm a leak. Because the issue was never resolved or properly diagnosed while under warranty, I am now out of warranty coverage and facing potentially dangerous and costly repairs. This issue has placed my safety and the safety of others at risk due to fear of possible fire hazards, stalling, or sudden vehicle failure while driving. Because of these concerns, I have significantly reduced driving the vehicle and currently do not feel safe operating it regularly. This has created substantial hardship because this is my only vehicle for work and daily life. Additional unresolved issues with the vehicle include: - Persistent rough shifting and shifting hesitation - Shift solenoid issues - Ongoing excessive oil consumption/loss of oil with no confirmed source - Constant rattling noises - Excessive vibration/shaking while driving - AC system failure around 60,000 miles - Electrical seat failur
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2026 · ODI 11737056Details +Close −
I am submitting this complaint regarding a 2019 Kia Sorento that has experienced recurring oil loss/oil starvation and engine-related issues that I believe may present a safety concern. I purchased the vehicle used with approximately 45,000 miles. Since ownership, the vehicle has experienced repeated incidents involving low or nearly empty oil levels despite regular maintenance and monitoring. The vehicle previously underwent an oil consumption evaluation, however the issue continued afterward. During one event, the vehicle was reportedly found approximately three quarts low on oil. More recently, the vehicle again appeared to have little to no oil visible on the dipstick and began exhibiting drivability and engine concerns including grinding/banging noise during acceleration, intermittent timing/tensioner-type noise, misfires on cylinders 1 and 2, exhaust smoke, and strong oil-burning odor from the exhaust. Due to concern over possible engine damage and reliability, the vehicle was returned to the dealership for further diagnosis and repair. The dealership replaced ignition coils and spark plugs and road tested the vehicle extensively. While the vehicle is currently operating, I remain concerned that the underlying oil consumption/oil starvation condition may not have been permanently resolved. My concern is that repeated oil starvation conditions could potentially lead to sudden engine failure, loss of power while driving, or other safety-related issues. I am requesting that this issue be reviewed to determine whether similar complaints or defects exist involving oil consumption, oil starvation, or related engine failures in this vehicle.
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2026 · ODI 11737159Details +Close −
Had to replace transmission at 133k miles. It was jolting sometimes providing a hard jolt at times will driving. There are also times of what feels like a cylinder misfire. Oil is constantly leaking and have to replace oil every 1k Miles. Have had multiple shops look at it and not able to find anything. Now during acceleration there is a huge grey smoke cloud coming from the exhaust. Looking at this site and through online it seems to be a common issue with this car and engine. So there has been multiple issues with this car - oil consumption of the engine leading to smoke in the exhaust and the transmission which was replaced a week ago
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2026 · ODI 11735328Details +Close −
This vehicle has theta 2 engine.. which is part of class lawsuit kia settled. My vehicle had high oil consumption and the defect was due to rod bearing would cause engine to fail and cause hi oil consumption. The dealer diagnosed it with burned valve and denied warranty even though my warranty was extended due to this engine being a defect. The reason they stated is that the rod bearing is a separate issue from burned valves which is a complete lie because a faulty rod bearing would cause valves problem. I feel kia is just trying to avoid repair cost. They did want to bill me for a new engine immediately. And they failed to test the rod bearing saying they could not determine if it was defect because of the burned valves
- Reported
- May 2026
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMay 2026 · ODI 11735252Details +Close −
I am filing a safety complaint regarding my vehicle following service performed at a Kia dealership. My vehicle was returned to me on April 25, 2026, after being at the dealership for approximately one week. When it was returned, it had missing bolts/screws that were not missing prior to the service visit and were not related to the reason I originally brought the vehicle in. The missing components create a safety concern, and I do not feel safe operating the vehicle in its current condition. This issue was reported immediately. My husband left a voicemail with the dealership (Evans Kia) reporting the problem, and I reported the issue to Kia America that following Monday. Since then, I have made multiple attempts to resolve this issue through Kia America. I opened a case on April 17, 2026, and have followed up several times. The case has been escalated multiple times (including April 22 and April 28). I was informed that Kia America also reached out to the dealership, but despite this, I have not received any direct response from the dealership or instructions to bring the vehicle in for repair. Despite clearly stating that the vehicle may be unsafe to drive, there has been no urgency in correcting the issue. I am requesting that this matter be reviewed as a potential safety concern involving improper vehicle servicing and release of a potentially unsafe vehicle. I can provide photos and documentation showing the missing bolts/screws if needed.
- Reported
- May 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2026 · ODI 11735199Details +Close −
Engine failure & excessive oil consumption causing the vehicle to overheat. Coolant low, suspect coolant loss internally in engine. P0524 Engine pressure too low. Potential causes: low oil pressure, low oil level, wrong oil viscosity, contaminated oil, faulty oil pressure sensor, signal shorted to ground in electrical circuit of sensor, worn internal engine components. Per testing- coolant low, suspect coolant loss internally in engine.
- Reported
- May 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
VisibilityApr 2026 · ODI 11733967Details +Close −
The contact owns a 2019 Kia Sorento. The contact stated that the panoramic sunroof failed to properly close. The vehicle was taken to the dealer, where it was diagnosed with an inoperable motor and fractured cables. The vehicle was not repaired. The contact stated that the vehicle had previously been taken to the dealer for the same failure and was inspected for debris and damage. The debris was cleaned. The manufacturer was notified of the failure. The approximate failure mileage was 48,900.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2026 · ODI 11733042Details +Close −
Vehicle: 2019 Kia Sorento Issue: Engine Failure / Safety Concern Complaint: I am filing a complaint regarding a 2019 Kia Sorento that experienced sudden engine failure after clear warning signs that created a serious safety concern. The vehicle began making a loud ticking/knocking noise that progressively worsened over time. While driving, the vehicle struggled to accelerate and lost power. The noise became louder when pressing the gas. Shortly after, the vehicle shut off completely and is now unable to start at all. This failure occurred without any warning lights appearing on the dashboard, including no check engine light, which prevented me from knowing the severity of the issue in advance. After contacting Kia, I was informed that there were multiple recalls on the vehicle that were not completed. However, I was never notified of these recalls as the current owner. I was told that recall notifications were sent to the previous owner, and no effort was made to notify me directly. Kia has refused to assist with the engine failure, stating that recalls must be completed first. However, the vehicle is now completely inoperable and cannot be driven to complete recall repairs. Requiring a non-running vehicle to complete recall updates is unreasonable and places consumers at risk. This situation raises serious safety concerns because: The vehicle lost power while in operation, creating a dangerous driving condition There were no warning indicators prior to failure The engine failure appears consistent with known issues involving Kia engines I am requesting that this matter be investigated, including Kia’s handling of recall notifications and their refusal to assist with a known engine failure issue under these circumstances.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2026 · ODI 11732635Details +Close −
Excessive engine oil consumption. I have to add at least a half a quart to a quart of oil every 7 to 10 days depending on how much I drive. The 2019 Kia's are showing the same issues as the 2016 Kia engines that are currently under recall for catastrophic engine failure due to oil consumption. Fix this issue Kia. I love my car. This is the only problem I have with it. I shouldn't have to add oil to my vehicle even though I regularly have oil changes done.
- Reported
- Apr 2026
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
StructureApr 2026 · ODI 11729446Details +Close −
About 1 month ago, i noticed on the hood, several areas (10-12) of bubbling and peeling of the paint. On the Side upright panel next to the windshield on the passenger side, there is a big area of peeling and bubbling paint. Paint is called Snow white Pearl. On the driver side panel above the handle, there is more bubbling of the paint. There are several other areas all over the car that is bubbling up and will peel soon. This will start to rust very soon. It was inspected by the local dealer and confirmed. This should not happen to any car. I was told it was defective paint/sealer from manufacturer. I am on restricted income and can not afford to pay for this repainting of my car.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingMar 2026 · ODI 11728306Details +Close −
The contact owns a 2019 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was smoke coming from the vents, with the low oil warning light illuminated. The contact stated that several oil changes were needed. While inspecting the vehicle, the contact became aware that the oil levels were constantly low. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure, and the contact was advised to go back to the dealer for a diagnostic test. The approximate failure mileage was 146,060.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
StructureMar 2026 · ODI 11727474Details +Close −
after purchasing from carmax 6 months later the paint above the windshield is peeling off in huge chunks. the color is snow pearl white. having large chunks of solid paint flying around can decrease visibility for both the driver of the vehicle and others should the pieces go on the windshield obstructing full view, this is a safety issue. i have called carmax and have not heard back - it has been a month. there was no warning, no noted bubbling of paint or paint rising up in any areas.
- Reported
- Mar 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingMar 2026 · ODI 11726917Details +Close −
The contact owns a 2019 Kia Sorento. The contact stated that while driving at 40 MPH, the vehicle bucked abnormally. The check engine warning light was illuminated. The contact stated that the failure had recurred on several occasions. The vehicle was taken to an independent mechanic, but the vehicle was not diagnosed or repaired. The mechanic informed the contact that the failure was related to an unknown engine recall, and the contact was referred to the NHTSA Hotline for assistance. The manufacturer was not yet contacted. The failure mileage was approximately 91,000.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingMar 2026 · ODI 11725849Details +Close −
The contact owns a 2019 Kia Sorento. The contact stated that upon taking the vehicle to an independent mechanic for an alignment, the contact was informed that an oil leak was found. The vehicle was taken to the dealer, where the oil gasket was replaced; however, the oil leak progressively worsened. The contact stated that while driving, the vehicle shuddered and stalled. The contact was able to pull over to the side of the road. The transmission and the low oil pressure warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with cylinder #3 failure. The mechanic determined that the engine long block needed to be replaced. The vehicle was not repaired due to the cost. The vehicle was towed to the residence of a friend. The manufacturer was contacted and referred the contact to the dealer for assistance. The failure mileage was approximately 120,000.
- Reported
- Mar 2026
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2026 · ODI 11723639Details +Close −
The vehicle just had an oil change. It was driven after that approximately 25 miles when there was a loud noise and the wheels locked up. The vehicle was shifted into neutral and coasted to the end of a dirt road. Could smell oil burning. Upon inspection of the underside there was oil blown onto the exhaust and down the underside of the vehicle. After looking further, I noticed a semi rectangular hole in the narrow end of the oil pan just above the exhaust pipe. Some oil had drained out but the dip stick was reading full. This incident could have resulted in losing control of the vehicle when the tires locked up or caused a fire when the oil hit the exhaust. It could have cause an accident if another vehicle was following. No lights were on until after the incident when the check engine and oil light came on. It still has not been diagnosed by the dealer because they are all backed up until May. Have to rent a vehicle due now and probably look for an independent garage.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMar 2026 · ODI 11722871Details +Close −
I am the original owner of this vehicle. The engine is consuming approximately 5 quarts of oil every 7–10 days while I drive about 300 miles per week. The rear of the vehicle is covered in black soot from the exhaust, indicating severe oil burning. I have been topping off oil constantly to prevent engine damage. No knocking, ticking, or check engine light has appeared yet. This level of oil consumption is far beyond normal and poses a serious risk of engine failure.
- Reported
- Mar 2026
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMar 2026 · ODI 11722679Details +Close −
I have 2019 Kia Seranto . In November 2024 started leaking oil the oil filter casing was cracked. January 2026 oil light came on. Oil was changed 2 months before. Took it to the shop and no oil was in the engine. No oil under the car to tell it was leaking. Shop had to run oil leak detector on it. Several gaskets in engine had to be repaired. There was some other issues with engine concerning oil. $1800.After changing gaskets the oil light kept coming on and off. The oil light sensor and switch had to be repaired. $1500. Car had 107,000 miles only. The auto shop in my town fixed it. This auto shop reports everything to car fox. I would not drive it when oil light came on.
- Reported
- Mar 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
StructureMar 2026 · ODI 11721307Details +Close −
The paint is peeling off the roof and front of vehicle. The car is (2019) out of the 3\36 warranty and the dealer says there is nothing they can do to help me. I asked the service writer if this is a common problem with these vehicles. His comment was what color is your car (it is white) he said the white cars are having a major problem with paint peeling.
- Reported
- Mar 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Back Over PreventionFeb 2026 · ODI 11720692Details +Close −
The contact owns a 2019 Kia Sorento. The contact stated while reversing in rainy weather, the rearview camera image was distorted. The contact received notification of NHTSA Campaign Number: 23V639000 (Back Over Prevention), and the vehicle was taken to the dealer, where additional water proofing to the camera harness was added, but the rearview camera was not replaced. The contact stated that the failure persisted after the recall repair. The dealer and the manufacturer were not contacted. The vehicle was not repaired. The failure mileage was approximately 49,000.
- Reported
- Feb 2026
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsFeb 2026 · ODI 11720177Details +Close −
The 'Gear' on the drivers seat towards middle of car (right hand drivers seat) snapped in some fashion and the seat rocks. I hear this is quite common in this car and that it costs upwards of $2,000 to repair because the entire seat has to be replaced.
- Reported
- Feb 2026
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2026 · ODI 11720178Details +Close −
Vehicle starting 'eating' excessive amounts of oil about 95,000 miles. We are now about 115,000 miles and I am adding nearly 5 quarts of oil every 3,000 miles
- Reported
- Feb 2026
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
StructureFeb 2026 · ODI 11720258Details +Close −
I have a 2019 Kia Sorento that the paint is pealing all the way down to the metal on the roof and the hood of the car. I am past my 3 year 36K mile warranty and I've been to the dealership and they have told me there is nothing they can do for me. I have taken care of my car and kept up with all the maintenance.
- Reported
- Feb 2026
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2026 · ODI 11718973Details +Close −
Car would randomly stall and jerk while accelerating. Unsafe to drive. May cause accident. Having to constantly set hazard lights to prevent accident.
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2026 · ODI 11718415Details +Close −
Shifter stuck in park
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2026 · ODI 11718382 · fireDetails +Close −
On Saturday February 7th, while driving home, the vehicle suddenly caught fire without any warning. Within moments, the fire intensified, and I was forced to jump out of the vehicle to save my life. Shortly afterward, the vehicle exploded. The car was completely destroyed. Every item inside was charred, and I barely escaped with my life. A police report was filed. Both the manufacturer and insurance company were notified as well as the bank that the vehicle was purchased from. There were no warning lights or messages prior to. When the vehicle caught fire, all warning lights came on at the same time. Following this incident, I began researching similar cases and was alarmed to learn that fires and engine‑related failures appear to be a common issue in this model. Despite this, I was never notified of any recall, safety advisory, or service campaign related to fire risks. Had I been informed, I would have taken immediate action to prevent such a catastrophic and dangerous event.
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- Fire
EngineFeb 2026 · ODI 11717735Details +Close −
The oil pressure switch on my 2019 KIA Sorento comes on when coming to a stop. This has occurred even after an oil change and checking the oil the dip stick showed full. I understand that Kia had a recall on these sensors for Kia Sorentos up to year models 2018 but evidently the problem with this sensor has not been resolved and presents a major possibility of fire occurring due to oil leakage. I believe Kia for safety sake should be required to replace this faulty sensor at no cost to the owner
- Reported
- Feb 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2026 · ODI 11717788Details +Close −
A failing alternator caused me to take my kia into a mechanic for OEM replacement. The mechanic informed me that the engine rattles. I got to talking with the mechanic and told him that my car has been experiencing high oil consumption with no 'low oil' warning light on the dash and ive checked my oil periodically between changes and have found the dip stick bone dry multiple times. A year later, my alternator failed AGAIN and was replaced with another OEM part. The same mechanic told me that the engine is still rattling (i hadnt gotten it fixed/diagnosed because i am low income) and that he found out there had been a recall for Kia Sotento engines with my vehicle date range. Upon research, I find thousands of people on different platforms are also experiencing high oil consumption and there was actually a recall. When I checked my VIN, my vehicle was NOT part of the recall. There seems to be a high number of consumers who have the SAME issue, but are also NOT included in the original recall and we are all being told that unless we pay for a new engine out of pocket, there's NOTHING that can be done. High oil consumption with NO warning light is DANGEROUS. How is it possible that only HALF of the vehicles with the SAME defect are eligible for a recall/repair and the rest of us are S.O.L? I am the second owner of this vehicle and purchased from a used lot, however Kia knew about this defect before I purchased the vehicle from the used lot. The used car dealership no longer exists so I can't even ask them if Kia made them aware (which they potentially did not since my VIN isn't considered eligible anyways) This issue needs to be rectified for the thousands of consumers/customers that are experiencing this problem and I strongly suggest a new investigation be conducted for the remaining vehicles that were manufactured in the same time frame as the vehicles that ARE covered. My vehicle has only 90K miles on it!
- Reported
- Feb 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Trailer HitchesFeb 2026 · ODI 11716232 · fireDetails +Close −
The contact owned a 2019 Kia Sorento. The contact stated that while the vehicle was parked in the contact's residential driveway, the vehicle caught on fire. The vehicle was unoccupied. The contact stated that while packing the vehicle for a planned family trip, the contact noticed the fire. In addition, the contact stated that no warning lights were illuminated prior to the fire. The contact and other family members extinguished the fire with fire extinguishers that were at the contact's residence. The vehicle was towed to a local tow yard. The insurance company condemned the vehicle as a total loss. In addition, the contact stated that the insurance investigation confirmed that the fire started as an electrical fire. The contact referenced an unknown recall which had a similar failure description, however the contact's VIN was not associated. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 116,000.
- Reported
- Feb 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- Fire
Unknown Or OtherFeb 2026 · ODI 11715840Details +Close −
BCM went out causing the shifter to not shift out of park. Reading online shows this is a very common issue with Kia vehicles
- Reported
- Feb 2026
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2026 · ODI 11715986Details +Close −
I took my 2019 Kia Sorento to Alan Jay Kia 0n 12/05/2025 because of the 2 slits on the top of the dashboard. I spoke to the Service Manager, and he sent the General Sales Manager out to take pictures of the dashboard. He stated that the slits are outlines of the air bag. I asked if it would be ok to drive since I was going out of town for a month and he said it was ok to drive. I also showed him all of my rims that are peeling. The Service Manager said he would send the information to Kia and will contact me when he gets a response. I didn't hear from him, so I scheduled service om my vehicle on Jan. 9, 2026. I inquired about the dashboard and the Service manager said he couldn't find anything in the computer. On Friday, Jan 16,2026, I stopped back and spoke to the Service Manager, and he said he heard back from Kia, and they will not fix the dashboard or the peeling rims because of the age of the car and it's not under warranty. I researched the NHTS and found that it is a safety issue.
- Reported
- Feb 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2026 · ODI 11714018Details +Close −
The oil pressure switch is faulty. The oil indicator light comes on when I'm idling, and I'm also losing 1 quart of oil every 1,000 miles. This was reported on previous Kia models of this make and model, which extended the warranty to 15 years/150k miles. Kia isn't honoring this anymore, even though my switch was diagnosed as bad. Seems Kia never fixed the problem, as my Kia has 113,000 miles and would have been covered by a TSB (Technical Service Bulletin) for the same issue a year earlier.
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Lane DepartureJan 2026 · ODI 11713193Details +Close −
Warning lights for ABS, Traction Control, and Forward Collision-Avoidance (FCA) appear simultaneously. The FCA system may fail to engage or display warnings. Causes: The issues are frequently tied to a faulty ABS module, malfunctioning wheel speed sensors (often the rear), or corroded connectors. Unsafe to drive. Also paint is just peeling off the car in huge chunks all the way down to the metal for no reason.
- Reported
- Jan 2026
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2026 · ODI 11712923Details +Close −
The contact owns a 2019 Kia Sorento. The contact stated that there was an engine oil leak on the driveway. No warning lights were illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed with a fractured oil pan, causing the engine oil leak. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired due to the VIN not being under recall. Upon further investigation, the contact related the failure to NHTSA Campaign: 19V101000 (Engine); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,500.
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingJan 2026 · ODI 11712055Details +Close −
The contact owns a 2019 Kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil, and oil needed to be added to the engine every 30 days. Additionally, the vehicle was difficult to start, and there was an abnormally strong fuel odor inside the cabin of the vehicle at start-up. The vehicle was taken to the dealer, where the fuel pump, the starter, and the timing chain cover were replaced; however, the excessive oil consumption persisted. The vehicle was taken to the dealer, where the contact was informed of an unknown engine recall and that the engine could seize. The dealer replaced the engine; however, the engine failure persisted. The contact stated that the vehicle was difficult to start, and the engine was making abnormal clanking sounds while driving. The check engine warning light was illuminated. The vehicle was taken back to the dealer several times. The dealer replaced the gas cap, and the check engine warning light was reset; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
- Reported
- Jan 2026
- Incident date
- Mar 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingJan 2026 · ODI 11711395Details +Close −
The contact owns a 2019 Kia Sorento. The contact stated that while driving at various speeds, the temperature gauge indicated that the engine was overheating. The contact became aware of puddles of oil on the driveway while the vehicle was parked. Additionally, the transmission warning light was displayed, and the vehicle hesitated to start while pressing the Push to Start button. The vehicle was taken to an independent mechanic, and the contact was informed that the oil level was extremely low. The vehicle had been taken to two separate independent mechanics, who both confirmed that the vehicle was losing oil very quickly; however, an oil leak was not found. The vehicle was then taken to the dealer; however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
- Reported
- Jan 2026
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2026 · ODI 11711505Details +Close −
The engine is completely burning all of the oil. I can feel a hesitation in the engine while driving
- Reported
- Jan 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingJan 2026 · ODI 11710774Details +Close −
The contact owns a 2019 Kia Sorento. The contact stated that while driving at 25 MPH, the vehicle stalled. No warning lights were illuminated. The vehicle was not drivable and was towed to a dealer, where it was diagnosed and determined that the engine needed to be replaced. The contact researched and was made aware of an unknown recall; however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2026 · ODI 11710318 · fireDetails +Close −
The contact owned a 2019 Kia Sorento. The contact stated that while driving at an unknown speed in stop-and-go traffic, the driver noticed smoke emerging from under the hood, pulled over, exited the vehicle, opened the hood, and saw flames. The contact removed items from the vehicle and exited safely. The fire department was able to extinguish the fire. There were no reported injuries, airbag deployment, or crash. A police report was filed. The vehicle was towed to a tow lot. The local dealer was contacted, who referred to the manufacturer. The vehicle was not diagnosed or repaired. The vehicle was deemed a total loss by the insurance company. The manufacturer was contacted and opened a case. The failure mileage was approximately 90,000.
- Reported
- Jan 2026
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- Fire
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Trailer Hitches · 22V703000Details +Close −
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Open full NHTSA recall record →Back Over Prevention · 23V639000Details +Close −
Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing. There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Crash-test ratings
2019 Kia Sorento SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2019 Kia Sorento SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Sorento FWD | 2.4L 4-cyl | Front-Wheel Drive | Automatic (S6) | 22 | 29 | 25 |
| Sorento AWD | 2.4L 4-cyl | All-Wheel Drive | Automatic (S6) | 21 | 26 | 23 |
| Sorento FWD | 3.3L 6-cyl | Front-Wheel Drive | Automatic (S8) | 19 | 26 | 22 |
| Sorento AWD | 3.3L 6-cyl | All-Wheel Drive | Automatic (S8) | 19 | 24 | 21 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2019 Kia Sorento: frequently asked
What does the complaint record show for the 2019 Kia Sorento?
Owners filed 418 NHTSA complaints about the 2019 Kia Sorento. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2019 Kia Sorento?
The most-reported problem areas are Engine (25% of complaints) and electrical system (15%).
How many recalls does the 2019 Kia Sorento have?
2 recalls have been issued that affect the 2019 Kia Sorento, covering components such as trailer hitches. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2019 Kia Sorento get?
The EPA rates the 2019 Kia Sorento between 21 and 25 mpg combined, depending on trim and drivetrain.