2023 Hyundai Sonata

The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the transmission shifted into neutral(N) and failed to shift into park or drive on three occasions. The vehicle was restarted. After restarting the vehicle, the vehicle was shifted into drive, and the contact continued driving. The message that the vehicle could not be shifted into other gears was displayed. The vehicle was originally purchased in another state. The vehicle was taken to the local dealer to be diagnosed. The dealer determined that the battery and fuel injector pump needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not contacted regarding the failure. The failure mileage was approximately 50.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

This is an extremely common issue plaguing Hyundai & Kia vehicles with the Theta III 2.5L Turbo engine, Such as Kia K5 GT, Hyundai Sante Fe, Hyundai Santa Cruz, & Hyundai Sonata N-Line. Its a failing ITM (integrated thermal management) unit or otherwise known as an ITMS unit. There is a rod within the ITM that prevents proper control of the flow of cooling the oil and engine coolant of the engine. Results in Cooling issues, such as a cold lower radiator hose while the engine is hot, or 'limp mode' during acceleration, that causes a sudden loss of power while trying to merge on the expressway. There has been other Kia models and years that have had TSB's related to fixing this issue, but Hyundai has released nothing. I have uploaded an example of one of the TSB's that do not apply to my car. Technical symptoms often include: Fans running 100% full duty (high) while the lower radiator hose stays cool. Or Fuel dilution or a 'rich' running engine. Because the engine is overcooling that keeps the car's fueling rich and in a open loop mode affecting emissions and contaminating oil. Personal Details of exactly what happened when i noticed mine was failing. I ran home on my lunch break, and while accelerating on a ramp to get up on a highway, my car started beeping and flashing "Engine Overheated" and i immediately let off the gas with preparation to pull over. The second i left off the gas, the coolant temp within 1-2 seconds went from a little over 3/4 the way up the gauge back to normal a little below half temp. I resumed driving a 3 mile drive back to work, with it showing normal temps the rest of the way. I popped the hood when i got to work to see if coolant was low, and it was completely normal, a little over halfway between the min/max lines. The car continues to run hot, often with the cooling fans running at 100%.

Reported

May 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the message "Engine Overheated" displayed. The contact checked the Hyundai app, but it showed no failure. The contact's wife drove to their son's residence, who inspected and discovered that there was no coolant in the engine. The contact's son added coolant to the engine. The vehicle was taken to the dealer, who replaced the coolant valve, exhaust muffler assembly center, clamp assembly exhaust pipe, two gasket exhaust pipes, and added coolant. The contact related the failure to Technical Service Bulletin: 23-EM-009H (EHRS Coolant Leak Repair); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 18,500.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Was driving and stopped at a stoplight. When I went to drive it started sputtering and if I wouldn’t have driven into a gas station, it would’ve given out in the middle of the road. It wouldn’t let me switch to drive or reverse , only neutral or park. It threw a code P0301, cylinder 1 misfire. Had to get it towed. Now I have to get my spark plugs and fuel injectors replaced.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Battery Management System completely exhausting the 12V battery resulting in the car acting as if it has no power. When this happens, you can't unlock the door or open the trunk. On two separate occasions, I have encountered a complete loss of power in my Sonata Hybrid, preventing me from unlocking the trunk or doors upon returning from extended trips. The first incident occurred after a ten-day absence last Fall, and the most recent was on Saturday, March 14, 2025. During the latest incident, I returned from a seven-day trip and found my vehicle parked at Orlando International Airport. Upon approaching the car, I anticipated being able to unlock the trunk, load my luggage, enter the vehicle, and drive home. However, once again, the vehicle was unresponsive. Accessing the car required removing the cap from the door handle and manually inserting the key, a process that took approximately ten minutes, which was particularly inconvenient and concerning in an airport parking lot. This situation was even more challenging considering I am a [XXX] woman of smaller stature attempting to resolve this issue alone at night. I believe this poses a serious safety concern for all owners under similar circumstances. Following the incident last Fall, I brought my Sonata Hybrid to Key Hyundai in Jacksonville. I was informed that this is a known issue for which there is a recall; however, my vehicle model year is not included in the affected range. It was suggested that I would need to manage this problem independently. I believe this recurring issue represents a known vulnerability that could potentially expose Hyundai and its dealerships to liability should an owner suffer harm while addressing this malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2026

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Reported this previously, but more information was gathered, thanks to collision mechanic who guessed immediately when he heard 2023 hybrid Sonata - he said "they're notorious for it." Was at a stand still in a parking space/lot I know well. Cautious driver, watch my speed, very aware of other drivers, quick reaction time. Incident mid day, no pedestrians, distractions, no moving traffic. Vehicle doors shut, seat belt on. Not on incline. Pulled into parking spot I use weekly, spot has parking curb. Was at a full stop. Realized I had not pulled into the spot quite far enough, and attempted to inch vehicle forward. (Do not recall any warning lights, but this car usually alerts at literally anything - even shadows.) Very lightly applied gas to inch forward, slowly. Felt slight "scrape" of undercarriage on the parking curb. Put car in reverse, lightly applied gas to inch back. Car did not rev, no screeching tires, it was at a standstill previously. Was in Eco mode. All seemed normal, until vehicle suddenly launched UP the parking curb, full force, and into a building pillar directly ahead. The car never moves with that much force, I'm not a pedal-to-the metal driver. Eco mode on. No airbag deployment, injuries, etc. Sheriff took report for the building, simple incident. I couldn't make sense of it. I know how overly cautious I am while parking, what I do, and don't do. Took responsibility, but was still analyzing a week later, and explained what I remembered to the mechanic. He guessed right away. Said Sonatas were notorious for it. He said they're known for randomly applying the ebrake unexpectedly - and also randomly releasing the ebrake - and aggressively (and silently) switching from electric to gas when met with resistance, aka the parking curb. Insurance totalled the car. 2.5 years old, 17k miles. This was my 3rd Hyundai in 20 years, others were great. Discovered 40,000 Elantra hybrids, same year as my Sonata, were recalled due to "unintended acceleration."

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

Crash

Recall 286 my vehicle suffered from this causing heat module failure misfire in cylinder 2 and high pressure in gas tank. Sports Hyundai had previously done a 180 day repair under recall 9b1 for an expanded gas tank after the repair the car suffered from the updated recall 286 . I brang to the dealership 4 times with check engine and misfires and limp mode between 57k and 68k they refused to fix the car under recall 286 and cleared all the codes and continued to make me leave in a unsafe car. On February 14th it sport Hyundais negligence was the direct cause of an auto accident were the car was unable to move out the way because of lack of power /limp mode. I begged them in the final days of me having the car to fix it and saying I didn’t feel safe and they wouldn’t without an extensive amount of money I could not provide . I’m currently filing a claim with Hyundai consumer affairs and the dca in Newark and also my senators office and I have a lawyer also who might help I wish to report this to the NHTSA.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

Crash

Vehicle WITHOUT WARNING will start to jerk then go into “limp” mode. Pressing on gas pedal makes the revving noise but with not physical movement made. This has happened on MULTIPLE occasions (13 times in 4 months) including in the snow and on the interstate while driving at 70mph where no shoulder is available to pull over. Car was taken to dealership 3 different times with no actual diagnosis, tests were ran all 3 times with nothing. Eventually the 3rd time at the dealership I was told the transmission was being replaced although they were not sure what actually caused the issue (this is written in the service report by the rep/mechanic). CAR REMAINS UNSAFE AND UNRELIABLE. Livelihood of myself, family and other drivers is at risk EVERYTIME I put the car in drive due to this mechanical issue. NO WARNINGS NO POWER NO FIX.

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I am filing this complaint regarding Recall 25V-796 (Hyundai Recall 286). On November 27th, while driving, my vehicle made a loud popping noise twice and then began sounding muffled. About a week later, while on a long-distance drive, I attempted to refuel and the gas would not go into the tank. At another gas station I was able to fuel it, but afterward the vehicle began rapidly leaking fuel while I was driving. The fuel gauge was also malfunctioning. It showed 53 miles remaining and then suddenly jumped to 200 miles. It was not accurately reflecting the fuel level. When I stopped again for gas, the same muffled noise occurred and the fuel level rapidly dropped again. Due to safety concerns, I took the vehicle directly to the dealership.I dropped the vehicle off on December 6th and it has remained at the dealership ever since. The vehicle is currently sitting in their lot with no remedy available. I am still making monthly payments on a vehicle I cannot use. Although Hyundai provided a rental vehicle, it has now been over three months of inconvenience, including having to exchange rental vehicles for service. This has caused disruption to my daily life and financial strain. Hyundai has offered to pay off my loan and provide 8% toward the purchase of another vehicle. However, I am a single mother who is currently rebuilding financially after losing my job in prior years, and my credit score has been affected. I do not believe I should be pressured into purchasing another vehicle due to an unresolved manufacturer safety defect. I also attempted to seek guidance regarding Florida Lemon Law, but was informed that I may not qualify because the vehicle was purchased in April 2023 and the issue occurred after the two-year period. However, this is a manufacturer recall involving the fuel system, and I believe it is unfair that I am left financially responsible for a vehicle with a serious safety defect and no available remedy. I am requesting investigation

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Hyundai Sonata. The contact stated that after depressing the START/STOP button, the vehicle failed to start immediately. Additionally, there was smoke coming from the exhaust pipe. There was no warning light illuminated; however, an undisclosed message was displayed. The vehicle was towed to the dealer, who replaced the fuel injector; however, the failure persisted. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000.

Reported

Feb 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Car was parked, full stop, doors shut, seatbelt on. Foot on brake. Car then seemed to lurch forward by itself forward hitting parking cement block. Put in reverse to back away and car stayed still...then I tapped the gas again to back up and insted vehicle plowed forward.instead.of reverse ...went over the parking block and hit concrete beam in front, when the car should have backed up in reverse. I'm a person who drives speeed limits, and ulta careful when i drive, and parked at this place/spot for years. This has never happened not sure why it did. No injuries or other people involved thank god, but scared the heck out of me. Wracking my brain, my recalls and software and service appts are up ro date.Nothing out of ordinary that day. I'm confused and shaken, why the first lurch forward and why did going in reverse move it forward? ugh. It drove home fine. Commute to work daily for years, no issues. All I can guess is gear didn't click to reverse and was somehow in drive? Ive been going over the possibilities in my head for human error but they dont make sense - again I've been driving for 40 years. If it happens to other models, would love to know! Car will go to repair tomorrow as "my fault" via insurance, hoping they can see more if any error codes, to at least say if Reverse didn't engage or something else happened. May have been human error but it's so out of the ordinary for me. Thanks!

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

Crash

My Hyundai Sonata 2023 is experiencing two recall codes. The first one was 9b1 which was resolved, but the other one is indefinite which is 286. I dropped my car off on December 4 of 2025 and a month later Hyundai’s corporate team reached out to discuss the state of my car. They asked me for things such as the payoff balance of what I owe through CarMax who I’m financing the car from, they asked me the mileage on the car, the registration and the lien. They then told me they would provide me with an update by certain dates it’s been over two months and I haven’t received any updates. The car shop called me to come pick up my car because one of the issues was resolved, but after reviewing the recall code 286 and seeing that there is very much so a safety risk when driving the car, I ultimately chose to leave the car with Hyundai. Hyundai has been unsuccessful with providing me with the solution. I’ve waited two months almost 3 months and I believe that this vehicle is a lemon and I need a solution. Hyundai took back the loaner, I have nothing now and they keep telling me they’re going to follow up, but have not followed up with anything I need help. I don’t want to risk my life, driving the car and being paranoid that it could catch on fire and harm me or other people driving in it please help.

Reported

Feb 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

1. All safety features related to the back up camera, EPS, Traction Control, Lane Assist, Active Cruise Control, Automatic High Beam, Forward Collision Avoidance and more. 2. Loss of all safety features and then sudden restoration of EPS would cause swerve into oncoming lanes or into neighboring lanes and/or ditches. 3. Yes the problem has been reproduced, repeatedly in cold weather and while the dealership has had it in for repairs. 4. No, but the dealership has contacted the manufacturer for repair advice. 5. Yes, every time. I have photos of my dash with the indicating lights on. 10/2/23.

Reported

Feb 2026

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

At least 8 times when driving the car the transmission switches from the drive “d” position to the park “p” position and I have to cut off the car and then restart. It is very dangerous as I can be rear ended which can result in personal injury as well as an insurance claim. I’ll put the last date it occurred but started experiencing soon after I bought car.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts were still not yet available. The manufacturer referred the contact to the NHTSA Hotline to report the issue. The contact had not experienced a failure.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer several times, and the dealer reset the check engine warning light. In addition, the vehicle remained with the dealer for 32 days but was not repaired. The vehicle was not repaired, and the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the parts were not available for the recall repair. The manufacturer was made aware of the failure. The contact was informed that parts were not yet available. The failure mileage was approximately 28,000.

Reported

Jan 2026

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

On January 6, 2026, during my morning commute in heavy traffic, my 2023 Hyundai Sonata engine unexpectedly turned off, causing a sudden loss of power. This created an extremely dangerous situation, and I came very close to being involved in a major collision. While I was fortunate to avoid a crash, the incident posed a direct threat to my safety and life because of the dense surrounding traffic.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Hello Sir/Madam, While driving on Interstate I-75 at approximately 70 mph, the yellow check engine warning light suddenly illuminated. Immediately afterward, the vehicle began to shake violently, lose engine power, and run extremely rough. The vehicle experienced a sudden loss of power, and pressing the accelerator pedal did not result in normal response or acceleration. The throttle input was significantly reduced, making it difficult to maintain speed and safely control the vehicle. At highway speed and in heavy highway traffic, if we had not been able to safely exit the roadway, this loss of control could have put not only the occupants of this vehicle but also other drivers at serious risk. Fortunately, we were already in the exit lane, and a McDonald’s parking lot was located immediately off the exit. This allowed us to leave the highway quickly. Otherwise, this situation could have been extremely dangerous in active, heavy highway traffic. As the vehicle continued to shake, a strong smell of gasoline and a burning odor entered the cabin, raising concerns about a possible fire hazard. We safely stopped the vehicle in the McDonald’s parking lot and then shut the engine off due to the severity of the symptoms. After shutting the vehicle off, we attempted to restart it, but the engine would not start. The vehicle had to be towed to a Hyundai service center for inspection. The Hyundai service center later confirmed that the failure was caused by a faulty fuel injector, and they have changed all 4 injectors as I attached receipt from Hyundai This failure created a serious safety risk due to sudden loss of engine power, reduced accelerator response, severe shaking at highway speed, and fuel and burning odors inside the cabin. Regards

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

UNKNOWN- While driving on highway, from 70 mph speed the car suddenly lost acceleration and speed dropped. No response to accelerator. Even with pushing the accelerator high, car will go in high RPM and speed will barely reach 40 mph. I was lucky that there was no other vehicle behind me, especially heavy automobile like semi truck as it would have crashed in me from behind due to sudden propulsion loss. The car started working fine next day. I took it to dealer and they couldn't find any error code but said it could be 12V battery BMS software update and they updated it. They mentioned that this is NOT a safety issue which is mind-blowing and concerning as this is a MAJOR safety hazard. I would request you to investigate this further and if this is a software issue then please direct Hyundai to update this with all vehicles and cover the cost for those who have had to pay for it.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

My car was having an issue where it was losing all the coolant, causing my engine to overheat twice while driving down the highway. Unfortunately I couldn't find a leak anywhere and there was no fluid leaking in my garage. I lost an entire reservoir of coolant overnight. After taking my car to the dealership to get repaired, I was told that it was leaking my coolant into the exhaust system and burning it up. I was also told "it was a know issue, they had a bulletin from Hyundai on how to fix the problem, and Hyundai completely redesigned the part to stop the leak and it had to be special ordered." I was without my car for a week and left with a $1300 bill as apparently it was not covered by my warranty. I have no idea how a known issue is happening so frequently that requires a nationwide bulletin and a part redesign, yet somehow is recalled. Especially considering it left me stranded on the side on the side of the highway in Indiana during a snow storm but someone seriously needs to investigate it.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

On 11/28/25 at approximately 6:30 pm, I was driving on a Highway 17 going about 60 mph when my car's engine completely shut down. a "Hybrid System Failure" warning flashed and my car was no longer drivable. The car was towed to the dealership. In mid October 2025, my car stopped running with the same "Hybrid System Failure" warning, but it happened in my driveway. The car was towed to the dealership and supposedly repaired.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

I am reporting a serious coolant system defect on my 2023 Hyundai Sonata Hybrid with about 13,500 miles. The vehicle develops an internal coolant leak while driving. Coolant burns off and white steam/smoke comes out of the exhaust, especially during acceleration. When this happens, the coolant level drops quickly, the interior heater stops working, and the car soon displays an engine overheating warning, forcing me to stop driving. This has happened multiple times and makes the vehicle unsafe. When I checked under the hood, coolant was at a low/empty level after overheating events. The car becomes undriveable once the alarm appears. I took the vehicle to a Hyundai dealer, and even though the vehicle is only 2 years old, they told me it was “out of warranty.” I had to pay about $1,500 for repairs, and since the dealer refused a loaner, I paid $250 for a rental car. I called Hyundai USA on 9/13/2025 and opened Case Number XXX. Hyundai acknowledged they are aware of coolant issues on the Sonata Hybrid but said no recall exists. This issue appears widespread. Many other owners report the same symptoms: white exhaust steam, coolant smell, coolant loss, no interior heat, and engine overheating. Hyundai released TSB 23-EM-009H, describing a failure where coolant leaks internally in the Exhaust Heat Recovery System (EHRS), causing white smoke and overheating—matching my symptoms exactly. This defect is a safety hazard because overheating can occur suddenly while driving, risking engine damage or breakdown in traffic. I request NHTSA investigate this issue as a potential recall-level defect on the 2023 Sonata Hybrid. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Car stalls and shuts down while shifting to park or reverse and when slowing to turn or stopping. Also the media screen will black out and not work at times.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Fuel injectors cause car to lose power while driving in traffic, on the highway which can cause accidents. This event happened twice one while entering the highway and one while going past a light. Neither caused an accident at the time. The car both times were taken to the dealership and the fuel injectors had to be replaced both times. The first time was in December 2024 at 12k miles

Reported

Nov 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Hyundai Sonata. The contact stated that while driving at 35 MPH, the fuel mileage abnormally increased from 320 to approximately 431. An unknown message was displayed, and the contact received a notification on the Mobile App about a diagnostic trouble code for the EVAP sensor. The vehicle was taken to the dealer, where it was diagnosed, and determined that the EVAP system valve was stuck open. The dealer replaced the EVAP system, and the dealer then determined that the fuel tank was swollen due to the failure. The contact stated that the rear seat sensor was malfunctioning and was causing a warning light to illuminate erroneously, which the dealer related to the fuel tank swelling and lifting the metal underneath the seat. The dealer also replaced the fuel tank. The vehicle was repaired. The manufacturer was notified of the failure and covered the repairs. The failure mileage was approximately 73,245.

Reported

Nov 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The fuel injectors failed on my Hyundai Sonata in two instances. Once on 5/23/24 and once on 9/7/25. During the first instance, I was driving on a local road when the accelerator stopped working and the engine started sputtering. We were fortunately able to stop at a nearby parking lot before the engine completely stopped working. During the second instance, I was also driving through a local road when the accelerator stopped and the engine started sputtering again. This time, we weren't able to reach a safe stopping point and the engine died on the road. My family was with me at the time, so we had to push the car in neutral to the closest safe space. In both cases, our safety and the safety was others was put at risk as the car become unable to accelerate, and the car stops moving. We had to get out on the road and push the car with oncoming traffic. The problem was confirmed by the dealer in both cases, and they replaced the fuel injectors in both cases. So far, they've replaced 3 out of the 4 fuel injectors so I still drive in fear of another fuel injector causing a breakdown while I'm driving. There were no warnings or symptoms prior to the failure so there was no way to know to stop driving and to stop in a safe spot. We were fortunate to be able to move the car to a safe place for both instances, but if this had happened on the highway or secluded location, our lives could've been at risk. I've requested Hyundai to replace the last fuel injector but they're refusing to do so. I only feel safe driving in local roads or short highway trips as I fear for the reliability of my car, my safety, and the safety of others.

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

While driving at highway speed, my vehicle suddenly lost power due to fuel injector failure and could not be restarted, creating a serious safety risk for myself and others in high-speed traffic. This is the second vehicle of the same year and model that I’ve owned to experience the exact same injector failure. In the first case, one injector was replaced under a Hyundai service bulletin before I sold the vehicle. This second occurrence confirms that the issue is not isolated and should be escalated to a formal safety recall. The most recent failure was diagnosed and repaired by Hyundai, confirming the problem (this time replacing all injectors). The vehicle has not been inspected by police, insurance, or other outside representatives. There were no warning lamps, messages, or symptoms prior to the failure—it occurred without any warning, significantly increasing the risk of a crash

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Filled gas tank up on Friday [XXX] about 10am as leaving Boca Raton, FL to head North to New Port Richey, FL. About 30 minutes later the gas mileage said there was only 90 miles left in the tank. Stopped at the next gas station to make sure nothing was leaking, added a little more until it clicked, basically full again. Got to approximately [XXX] near Morris Bridge in Tampa area, the car started to decelerate and then all the engine lights came on and car was shutting off, was able to pull to the left side of the road and Looked into the back seat noticed the back seat was rising. Looked under the back of the car and the frame looked like it was pushing up into the backend of the car. DOT was called out to the scene as it appeared the car could have exploded. This could have killed my [XXX] daughter (which was who was driving the car) or other people on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

I was driving my 2023 Hyundai Sonata with 22,000 miles on I-96 near Grand Rapids Michigan at or slightly below the speed limit of 70 MPH. Suddenly, with no advance warning of any kind, the engine shut down. I was able to coast and maneuver to the right shoulder of the road while avoiding traffic, including a large tractor trailer that almost hit us. The vehicle than had just enough power to get off the next exit and on a local side street. At that point the vehicle would not restart and you could smell a strong odor of fuel. I called Hyundai and they sent a tow truck to take it to the nearest dealer. (I am 700 miles from home). The dealer's service department diagnosed the problem then replaced the fuel injectors still under warranty.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle went in for repair at the dealership early July for a check engine light and DTC error code. It was revving high after being driven for more than 20 min or so and wouldn’t get to above 60 mph. Jerky, dangerous acceleration and deceleration seemingly out of nowhere. The dealership replaced the fuel pump which is what they said was causing the error. Today on August 10th, check engine light popped up again with a DTC error code. Weird acceleration and deceleration and general jerkiness when driving. Scheduled service appointment for next week.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Coming home from work I stopped at a red light and when I tried to accelerate the vehicle was surging and jerking shaking and wouldn't pick up speed 2 min later the check engine light appeared flashing thankfully I was 5 min from home got the car towed the next morning to hyundai dealership said it was an cylinder misfire the car only has 30,000 miles on it

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Failed fuel injector caused 3rd cylinder misfire car only has 30,000 miles I'm the second owner I've only had it 2 weeks and this issue happened.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Hyundai Sonata. The contact stated that while driving 75 MPH, the vehicle briefly lost motive power before downshifting to a lower gear. In addition, the engine revved independently. The contact was able to pull over to the side of the road and turned off the vehicle. The contact was able to restart the vehicle; however, the vehicle failed to exceed 60 MPH. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The failure persisted, and the vehicle was no longer being driven. The contact parked the vehicle at the residence. The contact started the vehicle and the check engine warning light illuminated. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The fuel injectors failed again, leaving me stranded on a busy road. The first time this happened, I had a little over 8,000 miles on my vehicle - 5 months after purchase. That was two years ago. Now, the injectors have failed for the second time and I am having to pay just north of $1,000 to get them replaced at my Hyundai dealership. It was a terrifying thing to experience and my safety was at risk due to my vehicle decelerating on a busy street. I had to call the police to help shield my vehicle from other drivers. The problem has been confirmed by a dealer upon inspection and diagnosis, and the police officer that was at the scene also could see that my vehicle would not start. This dealer works at the company that manufactures Hyundais. Prior to the fuel injection failure, there were brief moments where the 'check engine' light would illuminate but it would never stay on long. Directly before my vehicle shut off on the road due to the failure, there were no light/lamps/or other symptoms noticeable.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Took my car in February 10 for a recall that pop up on the app and today is June 22 and I’m getting all the run around and different dates for my car to be ready but everything it’s time to pick up my vehicle something comes up and they told me they took my car back to the body shop for the recall issue. All the information are added on the file

Reported

Jun 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

On June 4 as son was turning, the car started shaking & went to park. He managed to slip into a nearby parking spot & tried to reverse. The car turned on, put into reverse & then after about 2 seconds it went to park & stopped. This happened several times. It was towed to the dealer who today, June 10, reported it was a transmission flaw. The car was being driven at about 30 mph on a 2 way street. Had it been on the interstate at a higher speed, it may have caused a dangerous situation with a sudden stop.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

My car stalled while driving through an intersection and nearly caused a T-Bone collision. The car would not start afterwards and towed to dealership. The car currently has 32000k miles on it. The inspection report stated leaking fuel injectors causing misfires. This was covered by warranty. The parts are currently backordered with no eta on possible repair indicating it might be a widespread issue. There were no warnings or lights prior to incident. The car had just been serviced at 30k miles by the dealership with no indication of possible failure given to me by maintenance department. The dealership is out of loan vehicles and I’ve been without a vehicle for 6 days now causing work and personal issues.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Similar to other stories I’ve read online, my 2023 sonata broke down on the highway a minute after any error signal popping up, in a dangerous location on the highway with no shoulder. Plaza Hyundai dealership was first/last and only people to perform an oil change or service the car. They told me they wouldn’t take the car due to being full after the incident. A Different Hyundai dealership took the car and found the breakdown was due to a missing oil drain plug and the engine leaked all the oil, while noting they didn’t do the previous oil change and there was no external damages. Plaza Hyundai is refusing to claim responsibility and just trying to milk me for much money as possible/get me to purchase a new engine.

Reported

Apr 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

I have had this car checked out 3 times and on my way to the 4th appointment. I can be in the middle of the road or pulled up in my driveway the RPMs go crazy shuts off every light comes on then clicks and I have to waite and try to restart. This car has been a problem since we bought it brand new even the chrome has come loose on it. Took to 1 dealership they said it's not throwing a code so nothing they can do I pulled out of the dealership onto the busy highway and the rims went crazy lights came on and it died called the mechanic that said nothing was wrong he came out got it running took it back came back said nothing showing up so there was nothing he could do. I'm driving another 3 hours away hoping I make it to another dealership that said they would look at it after I sent pictures and a video to the mechanic. I will NEVER buy another hyundai again and definitely tell anyone I know not to.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2023 Hyundai Sonata. The contact stated while driving at various speeds, there was a loud sound coming from the rear end underneath the floorboard like a part slamming on the undercarriage of the vehicle. The contact stated that the fuel gauge suddenly indicated that the fuel tank was EMPTY. The vehicle was taken to the dealer who diagnosed that the gas valve and electronic control unit (ECU) had failed. The contact stated that the gas valve was replaced, and the electronic control unit (ECU) was updated. After receiving the repair, the contact noticed that while attempting to accelerate, the vehicle downshifted before shifting to the desired gear and accelerating. The failure was most persistent while driving uphill. The check engine warning light was illuminated. The vehicle was taken to another dealer, All Star Hyundai (3950 Century Ct, Pittsburg, CA 94565) who was unable to diagnose the vehicle due to not having the tool necessary to detach the fuel tank. The vehicle was then taken to another dealer, San Leandro Hyundai a Carnamic Car Center (1066 Marina Blvd, San Leandro, CA 94577) who diagnosed that the pressure valve was swollen and the entire fuel tank and pressure valve needed to be replaced. The vehicle was not repaired. Due to the inconsistency of diagnostic results, the contact decided to take the vehicle to another dealer, Fremont Hyundai (43690 Auto Mall Cir, Fremont, CA 94538) who diagnosed that the pressure valve was swollen but had not diagnosed that the fuel tank needed to be replaced due to not finding a failure with the fuel tank. The manufacturer was not made aware of the failure. The failure mileage was approximately failure mileage was 75,000.

Reported

Feb 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Good afternoon. My issue is related to an existing recall that Hyundai Motor sent to me back during the beginning of January 2025 for a gas valve, tank inspection (replaced if necessary.) and ECU computer update. I've been to a total of 4 Hyundai Dealers and none of them have been consistent with this recall. The first Dealer is "Future Hyundai" in Concord, California. Initially, I'd took my car there for both recall and sound coming from the gas tank and my fuel level dropping. I was told by a service advisor by the name of Hayley, that it would cost a diagnostic fee to locate the issue. I didn't have the fees. But, seeing that the gas tank was part of the equation. It was free. The gas tank inspection was never done. I was told by Hayley that the fuel valve was replaced. But they mechanics only done a quick visual. I wasn't reassured that my issue was resolved. So I'd took it to a another Hyundai Dealer. This dealer told me that part of the procedure is to take off the tank and inspect it. I didn't get that far because I was told that a tool that was used is used to take off the tank was broken. A bleeder tool. Which doesn't make sense, because the tool is used for Bleeding out air from the fuel system. "Allstar Hyundai." The last two of the 4 dealers, "San Leandro Hyundai" and "Freemont Hyundai", told me that my fuel pressure hose in my gas tank and had swelled up. San Leandro dealer told me that my gas tank expanded. But the "Freemont Dealer" only mentioned the fuel hose. But never mentioned the gas tank. But decided to add it anyways. None of these dealers have been consistent regarding the recall. "Freemont Hyundai", the last of the 4, the service man told me that my tank is available. But his story changed from the time that I can get the job done 4 times. To having to have my car for two days before they can order the part. He'd order the parts, verified to me, when I was at my appointment. But now that conversation changed.

Reported

Feb 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

2023 Sonata N-Line, complete loss of power while driving on seven (7) occasions over the past year. In all cases above 60mph creating a dangerous condition to myself and fellow drivers while attempting to pull to the side of the road while rapidly losing speed. In all seven (7) cases, the DTC code is P065312. I have asked the dealership to note the recurring issue in my service records and I have reached out to Hyundai, mostly so that if I am involved in a serious accident because of this issue, there is a paper trail for legal purposes. The dealership folks are nice but basically unless the car rolls into the dealership with smoke pouring out of the engine, they want to charge a diagnostics fee and keep the car for multiple days which isn't helpful because like most, I need the car and the issue is extremely sporadic. It is disappointing and I hope Hyundai takes note and provides remedy for the issue sooner rather than later as this is my sixth (6th) Hyundai vehicle and really do like the car otherwise. All incidents below: 01/23/2025 - 9531 miles 01/20/205 - 9128 miles 12/15/2024 - 5500 miles 12/13/2024 - 5374 miles 11/22/2024 - 2409 miles 01/12/2024 - 568 miles 01/08/2024 - 554 miles

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

I BOUGHT THIS CAR BRAND NEW IN NOVEMBER 2023, BY FEBRUARY, THE CAR STARTED STALLING ON THE STREETS/HYWAY. ALL DASH LIGHTS WOULD COME ON, THE VEHICLE WOULD STALL AND IS NO LONGER ABLE TO RESTART. THIS HAPPENED 4 TIME IN 2024. WHEN I TOW IT TO THE DEALER, THEY ALWAYS COME BACK WITH THE SAME ANSWER. ''THE AC MOTOR POWER CABLE HAS BEEN DISCONNECTING LEADING TO LOSE OF POWER''. THEY HAVE REPLACED IT 4X BUT THE SAME PROBLEM PERSIST. IT'S VERY SCARY ESPECIALLY WHN AM DRIVING IN A BUSY ROAD OR WHEN AM DRIVING AT NIGHT IN THE MIDDLE OF WINTER. AM NOT SURE HOW TO MOVE FROM HERE. THANKS.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

I was driving into work on a major road (about 45 mph) when my 2023 Hyundai Sonata stopped accelerating and my engine gave out. Initially I thought I was accidentally pressing on my break pedal but when I realized I wasn’t pressing the break, I had just enough time to turn on my hazards and get out of traffic and onto the shoulder of the road. I was stuck between a main exit and the major road. My battery, oil, and engine lights came on (no service lights had been on prior to this incident) and my car was just very slowly rolling before it automatically engaged my parking break - which makes me fearful of what would have happened if I had still been in busy traffic. I could gotten very badly rear-ended. My car only has just over 5600 miles and I never had any issues with it before and kept up with the general maintenance. I attempted to restart my car to no avail and about 30 minutes later I was able to restart my car but there was a very strong vapor smell in the cabin of my car. I got my car towed to a dealership and was informed one of my fuel injectors was misfiring/gone bad - similar to many other incidents on this site. I asked the dealership if they were able to view the state of my other fuel injectors and was told they were unable to do that, so I am unsure if other fuel injectors will go bad in the future.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Twice within the first 26k miles i had 2 individual fuel injectors go bad. Both times my check engine light came on in the middle of driving, and then my car would no longer increase in speed and left me stranded on the road. Luckily, i was able to pull over to the side of the road. The random malfunction of the vehicle could’ve caused an accident or put my life, as well as the drivers on the road, in danger. When my vehicle arrived at the dealership, i was told that it was “because of the gas i was putting in my car”. I have never had any problems with any other vehicle when using the same gas, and have never heard of it from anyone else except from people with the same make and model as me. The dealership refused to replace the other 2 remaining fuel injectors because “they aren’t in need of repair” but acknowledged that I will just have to wait until the other 2 fuel injectors go bad and possibly be stranded in the middle of the road again. When picking up my vehicle after the seconds repair, I was told that my timing cover was leaking oil and that was repaired as well. When asked how that happened, the service center told me it was a factory malfunction. The first incident where Cylinder 2 went bad was on 12/27/2023 at 13,143 miles The second incident where Cylinder 3 went bad as well as the leaking timing cover was on 12/2/2024 at 25,890 miles

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

I bought the new car on 11/21/22. There have been two incidents with the same cause. Incident #1: On 1/25/23, while I was on a six lane highway with high speed traffic and rush hour level traffic, the car began to fail, with 'bucking', failure to respond to the gas pedal, loss of power, and difficulty steering. At that time, the check engine light also went on (it had not been on previous to the event starting). I was able to get the car off the highway, where it completely died - it would not move. It was towed. Mileage at this time was 1,330 miles - the car was 2 months old. It was diagnosed that "Cylinder #3 fuel injector is stuck open causing drivability issue". The likelihood that I would have been hit, by another car on that multi-lane highway with cars at high speed, and hurt or even killed is extremely high, if not certain. I did not file a report with NHTSA about the first incident (I was not aware of this service.) Incident #2: On 12/7/24, while I was again on a six lane highway, high speed traffic, night darkness, rain, and rush hour level traffic, the car began to fail in the exact same way as in 2023, 'bucking', failure to respond to gas pedal, slowing, difficulty steering, etc. I was able to get off the highway before it completely 'died'. It was undriveable and had to be towed. There was no warning light prior to the event occurring. Mileage at the time was 21,091. The probability, considering the rain, the dark, and the fact that I was on a 'super highway', that I could have been hit, hurt or even killed is extremely high. The diagnosis was 'TSB indicated #3 Fuel Injector be replaced." I do not have any of the old fuel injectors. In addition, I routinely - multiple times a week - have small children in this car. These events could have happened when I had a carful of small children with me. My routine schedule means there was also the high probability of others being hurt.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The push button shifters do not shift gears, unless the brake is depressed. On a slight incline, it is natural to shift from forward to reverse without braking leaving the driver in the wrong gear. So I have often started forward expecting to go backwards. I accidently ran over a portable toilet trying to quickly reverse out of a driveway on a slight incline. I hope no one has run over a person this way. I have had other close calls. This system is far more dangerous than lever style shifters. Even a little mistiming between brake and shift can leave the car going the wrong way.

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

Crash

Fuel injection systems failed At 5000 miles cell 2 At 15000 miles cell 3 Under warranty but although tech said other two would fail prematurely Hyundai would not replace cell one and 4 As these failures happen suddenly without warning while driving I feel this is a serious safety hazard

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

During snow and icing conditions the forward collision radar in the logo gets covered up and becomes inoperable. This at the very time that we most need forward collision warning. It would helpful if there was electric deicing in the unit, much like the rear view side mirrors.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.

Risk: A melted fuel tank can leak, increasing the risk of a fire.

Remedy: Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 286. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.