2021 Hyundai Sonata

The contact owns a 2021 Hyundai Sonata. The contact stated that while driving 10 MPH and attempting to make a right turn, the brakes independently activated. Neither the dealer nor an independent mechanic was contacted. The check engine warning light was illuminated. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the dealer and an independent mechanic to be diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

Reported

Jun 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

At approximately 130,000 miles, vehicle developed and internal coolant leak caused by a failed Exhaust Heat Recovery System (EHRS) in the center muffler assembly, matching TSB 23-EM-009H - a known manufacturing defect documented by Hyundai. Coolant has been slowly leaking internally into the exhaust system. The authorized Hyundai dealership initially failed to diagnose the internal leak and told me there was no leak and wanted to send me home. After pushing back, the internal leak was confirmed. If not caught, this defect could result in engine overheating or complete engine failure without warning. Hyundai Motor America has denied goodwill coverage despite this being a documented manufacturing defect.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I purchased this vehicle pre-owned approximately two years ago and have since developed concerns about its reliability, particularly related to the electrical and hybrid systems. In hindsight, I suspect these issues may be part of the reason the original owner traded it in to a CarMax dealer. Shortly after purchasing the vehicle, I began experiencing recurring problems with the 12V battery, including frequent instances requiring battery resets. Interestingly, these issues were significantly less frequent during colder weather. More recently, as temperatures have increased, the problem has worsened considerably. For about the past month, the vehicle loses power and dies immediately after each drive once the ignition is turned off. This situation escalated yesterday when the “Check Hybrid System” warning light signalled while I was driving on a busy road. I had not encountered this warning before, but after researching the issue, I discovered that other Hyundai hybrid owners have reported similar problems. In some cases, these issues have led to dangerous situations, including vehicles shutting off unexpectedly while driving at highway speeds. While I cannot determine the extent of this issue across all Hyundai hybrid vehicles, the frequency of similar reports suggests a systemic defect affecting at least a subset of Hyundai Sonata Hybrid models. Regardless of scale, these battery issues present a significant inconvenience and a serious potential safety concern. I am requesting a formal review of this issue and guidance on potential remedies or corrective action.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The car will idle high around 1200 rpms. The car will most of the times fix the issue when you turn the car off and back on but it will start again after driving. This is a known issue with the car. I have had the egr valve replaced since it will pop up the codes P240F and P049 for egr slow response and control position exceeded learning limit but the problem came back within two days. I did find a forum that deals with the joint connector repair but this needs to be a recall as I have come across many people who have this problem and paying out of pocket to fix it.

Reported

Jun 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle has experienced repeated transmission and Electronic Oil Pump (EOP) failures resulting in loss of propulsion, loss of acceleration, and transmission-related malfunctions. The vehicle currently has approximately 69,000 miles. On September 3, 2022, the vehicle lost propulsion while traveling approximately 31 MPH in traffic and would not respond normally to accelerator input. This created a dangerous situation and increased the risk of a collision. On the same date, while backing out of a parking space, the vehicle displayed a "Shifter System Malfunction" warning message and unexpectedly stopped while in reverse. The vehicle had to be powered off before it would operate again. Following these incidents, the vehicle was towed to a Hyundai dealership and the transmission was replaced in September 2022. Despite the transmission replacement, the vehicle continued experiencing issues involving the same system. The Electronic Oil Pump (EOP) was replaced in 2023 and again in 2024 due to recurring transmission-related concerns and diagnostic codes. In 2026, the check engine light returned and the vehicle was again diagnosed with a transmission-related failure. The dealership determined that the transmission requires replacement for a second time despite the previous transmission replacement and two separate EOP replacements. Internally, Hyundai has since revised its repair guidance for this condition, suggesting that prior repair procedures may not have fully addressed the underlying defect. The repeated failures of the transmission and EOP system despite multiple repairs suggest an underlying defect that has not been corrected. These failures create a significant safety risk because the vehicle can unexpectedly lose propulsion or fail to accelerate while operating in traffic. The vehicle is available for inspection upon request.

Reported

Jun 2026

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

I took my car to dealer to repair recall. Dealer told me if it failed they would keep car and report stolen if I tried to take it. They failed it. I didn't trust them based on their report it stolen statement. I had the police get my car back. I took it to another dealer where it passed recall easily. I believe they wanted my car for a customer, and tried to get away with this ruse.

Reported

May 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The vehicle’s 12-volt electrical system repeatedly loses power within about 1 hour of sitting. The car becomes completely unresponsive (cannot unlock or start) and requires use of the built-in 12V battery reset button to restore power. This occurs frequently and makes the vehicle unreliable and potentially unsafe, as the car may become inoperable without warning. This appears to be an electrical system defect or parasitic power drain. The issue has been ongoing.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the engine shuddered and the engine stalled. In addition, the engine seized. No warning lights were illuminated. The contact stated that the vehicle was seized in the middle of the road. The contact stated that while attempting to start the vehicle, the vehicle started. The failure reoccurred. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The Exhaust Heat Recovery System (EHRS) has failed for the second time on this vehicle. The first failure occurred at approximately 35,000 miles and was repaired under Hyundai Technical Service Bulletin 23-EM-009H, which Hyundai issued to address this exact defect across 2020-2023 Sonata Hybrid models. The vehicle has now reached 71,000 miles and is experiencing the identical symptoms: coolant loss, overheating, and white exhaust smoke. The EHRS shares a coolant loop with the hybrid battery thermal management system. Coolant loss from this failure puts the hybrid battery and power electronics at risk of overheating, creating a potential fire and safety hazard. The recurring nature of this failure following an official TSB repair suggests the root cause has not been adequately addressed by Hyundai's current repair protocol.

Reported

Apr 2026

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Apr 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

• I experienced trouble with my splash guard being damaged from hanging and scraping the ground about a month after purchasing the vehicle. Also, my hood paint started chipping after a recent cold front experienced in my state earlier this year. Yes it is available for inspection upon request. Regarding the splash guard, not applicable. • It’s was very inconvenient to drive with a portion of my car scraping the ground. I had to be more mindful of my driving in the higher speed limit areas incase the splash guard detached. I had it re-attached multiple times. Regarding the chipped paint, not applicable. • It it counts, for my splash guard, during a servicing, I asked Hyundai to re-attach it. For the chipped paint, no. • The splash guard has during a past servicing. The chipped paint is more recent so it hasn’t • No. Splash guard, a month after purchasing vehicle. The chipped paint, earlier this year, January-February 2026.

Reported

Apr 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I was notified of a recall on my from vehicle by Hyundai via email some time in March of 2026. The message said mentioned my vehicle may have a defective/worn purge control check valve that would cause the fuel tank to deform. Potentially leading to a release of fuel over time, which then could ignite. NHTSA Recall #25V796000 My car showed now signs of problems, but I brought it into a Hyundai dealership on March 13th where they confirmed my vehicle had the issue. They said the situation required I not drive my vehicle and gave me a rental in the meantime. I assumed it would be a simple swap of the fuel tank and everything would be fine. I was offered a buyback from my Hyundai claims manager over the situation, but I figured since its a simple fix, I'd keep my car and have it fixed. Two weeks went by with no update from the dealership, so I walked in for answers. Turns out, the subframe of my car has been damaged by the expanding fuel tank and they are still waiting for updates from Hyundai on how to proceed as they themselves don't know how to fix my vehicle. My Hyundai claims manager did not mention this when we talked over the phone and he offered a buyback. None of their recall notices mention structural damage anywhere or even as a possibility. I asked the dealership again on April 1, 2026, and they are still waiting on guidance on how to proceed. Neither does my Hyundai claims manager handling this situation on their end.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The internal core of the Exhaust Heat Recovery System (EHRS), part of the center muffler/front pipe assembly (#28600-L5210), suffered a catastrophic failure. This allowed approximately 9 gallons of engine coolant to leak directly into the hot exhaust stream. Safety Risk: This failure creates a severe visibility hazard. During acceleration from stop lights and stop signs, the vehicle emits massive, thick clouds of white glycol smoke. The smoke is so dense that it completely obscures the driver's view of trailing vehicles and prevents following drivers from seeing the roadway or my vehicle's brake lights, creating a high risk of rear-end collisions. Additionally, the rapid loss of coolant caused the engine to overheat and lose power while in motion, nearly causing a stall in active traffic. Confirmation: The failure was confirmed by the service department at Washington Hyundai (Invoice #174281). This is the second failure of this specific component (previously failed in Jan 2025). The manufacturer issued TSB 23-EM-009H for this defect, acknowledging it affects 2020-2023 Sonata Hybrids, but no safety recall has been issued. Symptoms: The issue was preceded by a "sweet" burning smell and a sudden "Engine Overheating" warning on the dashboard. The failed component has been replaced by the dealer, but the manufacturer refused to replace the coolant-poisoned Oxygen (O2) sensors, leaving the vehicle in a technically compromised state. The failed unit is likely held by the dealer for warranty parts return.

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); and the vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the vehicle was unrepairable, and there was no further information provided. The manufacturer was made aware of the issue, and a case was filed. The manufacturer informed the contact that the field engineers had reviewed the vehicle and advised that a buyback was the best option. Additionally, the manufacturer offered an 8 percent discount on the purchase of a new vehicle. The contact declined the offer because the vehicle had not experienced a failure, and the vehicle would be paid off after two additional payments.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Hyundai technical service bulletin 23-EM-009H (EHRS COOLANT LEAK) - AKA a faulty heat exchange that causes the coolant to leak into the exhaust and burn away. Resulting in a very hard to diagnose coolant disappearance. This should be a recall. They have literally already acknowledged a manufacturer defect with the service bulletin. The problem is that in most cases, it occurs out of the 60k or 100k warranty. The dealer seems to have discretion as to which of the mileage limits apply. One dealer in NC told me 60k and my local in SC told me 100k. My problem started at 90k, but was just topped off on fluid and repaired as "normal evaporation". Now 12k later at 102k, they acknowledged the TSB but claimed I was out of warranty. With me being out of warranty, they claimed that Hyundai would not send them tsb parts and that I would need to replace the whole system with the normal skus around 3k.

Reported

Mar 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

P0471 code before 55k miles even after repair is made

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driven to the shoulder of the road. The contact stated that the fuel level indicated empty, and the low fuel warning light was illuminated. The passenger seated in the rear seat noticed that the rear seat was out of place and that the seat was very hot. The vehicle was refueled prior to the failure. The contact and the other occupants in the vehicle exited the vehicle. The vehicle was towed to the residence. The dealer was made aware of the failure. The contact was informed that the failure was like the failure listed in NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline). The contact was unaware of the open recall because a recall notification was not received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 25V796000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

On i believe 1/14/26, my check engine light came on. Scheduled appt.for 1/16/26 for diagnostic. Several things were wrong. I decided to come back due to not having the money at the time. Over the wked, I remembered a recall notice i received around November that I asked about in November during my oil change & was told the parts aren't in & they'd give me a call. Upon viewing the recall it seemed some things I was told on 1/16/26 could be a result of the recall. I called my service person Linda on 1/20/26, she spoke to her supervisor & they informed me some of the issues seem to stem from the recall. Linda gave me the manufacturer recall contact information. I contacted them on 1/20/26. She explained there was indeed a recall, there wasn't a remedy yet, it was safe to drive & if something changes, to call back. On 1/28/26 around 5:30am I left home for work & my car all of a sudden experienced a loss of power. It wouldn't go past 30mph. I returned back home & called out of work. I called the manufacturer recall & informed them. She made an appt. to take my car in the follow day, 1/29/26. I decided to drop it off that same day, 1/28/26. I had someone follow me being i could only go 30mph on a flat road & 10mph on a slight hill. I found out my service person Linda was no longer employeed there. I spoke with another employee. He said they would have to do another diagnostic. I left my car. I called the dealership on 1/29/26 for an update, they had not looked at my car. I called the manufacturer recall, they assigned a case manger to my case. Jay from the NCA, called me on 1/30/26 I believe. We've communicated several times without me receiving a adequate update. He's saying the issue seems to be steamed from the recall, there is now remedy yet, & they are still investigating. I've been without a car since 1/28/26, still making payments, missing work, haven't been offered a loaner & have no idea when or if I will get my car back.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The EHRS coolant system failed and had a leak causing the coolant to be excessively burned off as thick white smoke. This caused me to not be able to see anything behind me and forced others to stop or slow down dramatically to avoid colliding with me. I had my engine overheat and force me to pull over on the side of an unsafe road because the exhaust system burned off my entire tank of coolant in less than a mile. I have taken this to a Hyundai dealership and they confirmed it was the EHRS system failure and told me it was a fairly known issue with the 2020-2023 Sonata Hybrids. I was told that even if I get it replaced the possibility of having it happen again are pretty high. This seems extremely unsafe to myself and others.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle suddenly lost heat in 30 degree weather. No warnings, check engine light, or temperature gauge indicators came on. Lucky made it to a parts store and found out I was extremely low on coolant. Bought coolant and put it in. Made it back to the house and was immediately low again. No visible leaking. Oil was completely fine (1 gallon of coolant would have have left some kind indicator). Realized it was more than likely the ehrs. If this happened during the summer, my engine could have blown due to a poor design causing a major accident.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Hyundai Sonata. While driving at various speeds, the vehicle unexpectedly shut off without warning. There was an abnormal popping sound coming from the vehicle with an abnormally strong fuel odor inside the vehicle. The contact stated that the vehicle was consuming an excessive amount of fuel. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer and the manufacturer were not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000.

Reported

Feb 2026

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle was shaking abnormally. The vehicle was taken to the dealer; however, the contact was informed that the part was not available to repair the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 25V796000 (Fuel System, Gasoline); however, the part was not available for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 92,000.

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Will be driving the car and suddenly hear a beep. Then the dashboard will flash with the ABS light engine light tire pressure light check Blindspot sensors, forward collision sensors. once all the lights appear on the dashboard, I can no longer accelerate. i’ve cleaned the throttlebody. I’ve replaced the gas pedal and it’s still kicking back the same code it still does it the same identical thing. It’s given out on me three times since December with an infant in the car. We are now in February.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I took my car to the dealer on [XXX] with concerns about the strong gas smell that I have been smelling. The Hyundai dealership kept my car for 3 days and stated they could not smell the gas after driving the vehicle themselves. They did repair a cracked cylinder head however they did tell me that it wouldn't have been the cause of the fuel smell. They stated next time I am out driving, and I notice the smell to "pop" into the dealership to have it checked again. While this is good in theory, it is not something I am just able to do. I am [XXX], one of which is still in a car seat and unable to unbuckle themselves to get out if something terrible like a fire was to arise. This was the 2nd time taking my car in, as it was previously fixed in Feb 2025 due to another recall on the gas tank expanding. I do not feel safe transporting my children in a vehicle that is still reeking of gas and a possible hire hazard with no resolution. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Component or system involved and availability for inspection: The issue involves the transmission / drivetrain system. When I entered my VIN on Hyundai’s official dealership website, a safety recall related to the transmission appeared. I took a screenshot of this recall. When I later contacted Hyundai Motor America and spoke with my assigned case manager, I was told that no such recall existed for my VIN. A few days after that call, the recall no longer appeared when checking the VIN online. The vehicle is available for inspection upon request. How safety was put at risk: A transmission-related safety recall presents a risk of loss of power, inability to accelerate, or sudden mechanical failure, which could increase the risk of a crash, especially during normal driving conditions such as merging, accelerating, or driving at highway speeds. The uncertainty and inconsistency regarding whether a safety recall applies to my vehicle has put my safety and the safety of others at risk. Confirmation by dealer or service center: The problem has not been repaired by a dealer, as Hyundai denied that a recall existed despite it previously appearing under my VIN on their official website. Independent service centers that recently serviced the vehicle did not identify or report any transmission warnings or failures. Inspection by manufacturer or others: The vehicle has not been physically inspected by Hyundai for this recall issue. My only interaction with the manufacturer was a phone call + email with a Hyundai case manager, who stated that no recall applied to my VIN. Warning lamps, messages, or prior symptoms: There were no warning lights, messages, or symptoms prior to this issue. The vehicle recently received routine maintenance, including an oil change, tire balancing, and tire rotation, and none of the service providers reported any problems or concerns related to the transmission or overall vehicle condition. I am 34 weeks pregnant with no way to the hospital.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I was driving my 2021 Hyundai Sonata at approximately 3:00 AM when the vehicle suddenly began shaking and vibrating. While stopped at a traffic light, the check engine light illuminated, and the engine was shaking severely. I immediately pulled over and shut off the engine. After waiting approximately one hour, I restarted the vehicle, but it was only able to drive very slowly. The following day, the vehicle was towed to a local repair shop. Diagnostic testing showed a cylinder 3 misfire, along with EVAP system errors and faulty fuel injector issues. This failure occurred without warning and created a potential safety risk while driving. I am concerned this may be related to a defective fuel system.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Engine makes rattling and knocking noises. Transmission hesitates and jerks Suspension front struts and rear shocks are bad. Possible the isolators. Having horrible back pain when riding in car. Starter intermittently doesn't work Lane keep assistance goes over small bump in road will make car drive in opposite lane into on coming traffic. Took car to Tameron hyundai in Birmingham on the 29th of December 2025. Told them everything thats going on with the car. They did nothing about any of the issues. Car has 55,000 miles on it as that is when all problems have incurred. 60000 mile Warranty expires in February of this year.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Please see Attachment To Whom It May Concern, I am writing to formally notify you under the Virginia Motor Vehicle Warranty Enforcement Act (Virginia Lemon Law, Va. Code §§ 59.1-207.9 to 59.1-207.16) that my 2021 Hyundai Sonata, has a nonconformity that substantially impairs its use, value, or safety. On June XX, 2025 I delivered my vehicle to Pearson Hyundai for repair due to the fuel pump recall. As of today September XX, 2025 the vehicle has been out of service for more than 89 days, well beyond the 30-day threshold set by Virginia law. Despite this, the manufacturer has failed to complete the required recall repair in a reasonable amount of time. This constitutes a violation of my rights under Virginia’s Lemon Law. Therefore, I am formally demanding relief as provided by law: Repurchase of my vehicle for the full contract price, including taxes, fees, and incidental charges, less a reasonable allowance for use, OR Replacement with a comparable new vehicle acceptable to me. Please respond in writing within 15 days of receipt of this letter. If this matter is not resolved, I will be forced to escalate through the Virginia Attorney General’s Office, the National Highway Traffic Safety Administration (NHTSA), and, if necessary, legal action.

Reported

Jan 2026

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Recall number (25V796000) There is No remedy available. I am Experiencing fuel system issues that may relate. Dealer and corporate refusing meaningful support and expecting me to pay $1,600 to replace fuel assembly. I feel unsafe driving my vehicle at this time.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

I own a 2021 Hyundai Sonata 1.6T, which has an open NHTSA safety recall (25V796000) related to fuel tank pressurization and fire risk. I brought the vehicle to an authorized Hyundai dealership due to a check engine light, reduced performance, and DTC P14EE, which aligns with the recall condition. The dealership refused to treat the concern as recall-related unless I paid a diagnostic fee and later attempted to reclassify the issue as a customer-pay fuel pump repair. During this visit, the dealership replaced a fuel system sensor without my authorization, which I did not approve or consent to. The dealership has not provided documented test results explaining how the recall condition was ruled out and has not documented recall inspection on the repair order. I expressed that I do not feel safe driving the vehicle due to the fuel system recall and drivability issues. The dealership also refused to provide alternate transportation. I am concerned the recall is not being handled in compliance with NHTSA requirements and that unauthorized repairs were performed while attempting to shift a recall-related condition to the customer. I am requesting review of recall handling and dealer compliance.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

NHTSA: #25V796000 Recall: #286 2020-23MY SONATA (DN8/DN8A) FUEL TANK Issued on 11/18/2025 and there is no remedy yet for this issue. Hyundai of Ocala has not issued me a loaner car. What am I supposed to do? It’s been over a month since the recall was posted and still no remedy. I’m concerned for mine and my families safety. This car is our only means of transportation. I need a solution

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

P0471 error comes up off and on, this is recall related but the dealership refuses to address it. The seatbelt has to be clicked 2x in order to stick. Happens with driver side.

Reported

Dec 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

My 2021 Hyundai Sonata Limited Hybrid 12v battery has started to die randomly. My car is currently with the Hyundai dealer to confirm if this will be a warranty claim. Searching online, I have found other posts of people complaining about a similar issue with their 2021 Hyundai Sonata Hybrid.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The driver seat motor malfunctioned when pennies got jammed iin the unprotected/exposed seat tracks. Hyundai would not cover the warranty and charged me $2000.00 for repair. After complaining to the Hyundai National customer service they would not consider my point of contention that the unproteted/exposed tracks contributed to the failure. A professional mechanic stated that a fuse should have failed before the motor malfunctioned.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The vehicle's HVAC (heating) system failed. It stopped producing heat on one side of the vehicle. My mechanic/dealer diagnosed the issue as a broken component within the HVAC case under the dashboard, requiring full dashboard removal and a repair estimated at over $3,000. This failure prevents the defroster from working properly, which is a major safety hazard as it cannot clear fog or frost from the windshield. A search of online forums and owner communities shows this is a widespread complaint from many other Hyundai owners, often identified as a failed blend door or blend door actuator, which requires the same expensive dashboard removal to repair.

Reported

Nov 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at 30 MPH and depressing the accelerator pedal, the vehicle failed to respond and lost power. The vehicle was coasted over to the right side of the road, turned off, restarted, and returned to normal functionality. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnosis was unknown. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V746000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 35,000.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Car sits several days at a time. Door locked. 12 volt auxiliary battery goes dead within 60 minutes after driving 60 miles. Happened 6 times in last 6 weeks. Battery is lithium. Dealer looked at car Sept 8. They did cursory check and said my rodent deterrent caused issue. After driving 60 miles. Turned rodent deterrent off. Still have issue. Car resets the 12 volt battery nearly daily. Lithium battery if bad can blow up and cause vehicle fire. Car is parked in car port next to house. If fire, it burns up my house also. This is fire hazard. If the battery is bad, it must be fixed. Car under 10 year 100,000 mile bumper to bumper warranty. I need car fixed. NOT just looked at. This is fire hazard till it is fixed,

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The parking assistant camera on the front of the car is loose, which means that the bracket is broke. I took my car into Hyundai and they could not explain to me how it got broke or came loose and this is a safety issue because this helps you park and see what’s in front of you when parking.

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

2021 Hyundai Sonata with approximately 39,000 miles. On [XXX], the dashboard displayed the following message "Shifter system malfunction! Service immediately" When the warning appeared, the vehicle shifter button would not function, creating a traffic safety risk. History: Dealer service history shows the transmission was replaced on the vehicle under warranty on 08/30/2021 with 2,212 miles with no campaign/recall issued. Dealer states there is no recall campaign on this vehicles specific VIN # and NHTSA currently shows no open recalls for this vehicle. However, Hyundai advertises an 8-Speed DCT Safety Recall for the same year, make and model, and describes this identical issue, but has left this vehicle's VIN# out of scope for this recall, which is continuing to demonstrate the same issues. Current dealer/manufacturer response: On 9/4/2025, the dealer declined warranty or recall repair unless the fault was active on their diagnostic scan at the moment the scan was performed. A photo was provided to the mechanics of the dashboard showing the transmission service warning, with current mileage. The dealer advised there were no diagnostic log history showing the transmission error code even with photographic proof and attempted to return the vehicle to me. I have rejected the return of the vehicle and advised that this needs to be escalated, because if logs are not appearing, this is even a bigger cause for concern and that the vehicle is a safety hazard. Concern: Because this vehicle required an early transmission replacement and is now exhibiting new transmission/shifter warnings, I am concerned the failure relates to the known transmission/shifter recall on this model and that the recall scope and/or remedy is incomplete for the affected vehicles including my vin #. It is also possible the dealership is attempting to run out the warranty which expires in 3 months. Vehicle, photo of the warning, and service records are available for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Owned car since 09/2024 with 64K miles. Battery system (12V/hybrid system) has shut down and died 47 times since 04/2025 - no shut downs before then. Car with ~69K miles at that time. Dealer had car six weeks (05/17 to 07/05/2025) and it died “a number” of times and report that Hyundai claims this is “what the car is supposed to do.” Since 07/05 it has died 12 times just sitting in my driveway or the lot at work. This is NOT normal. Internet blogs show DOZENS of other Hyundai hybrid owners reporting the exact same issue. Car now with 75K miles and under warranty. Dealer will not replace battery system.

Reported

Aug 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

During a front end collision the car did not auto brake and the air bags did not deploy. The car has been totaled and is currently at a dealership for insurance appraisal.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

Crash 7 injuries

I am writing to formally file a complaint regarding Hyundai’s Recall Campaign 216, which involves a safety defect related to the windshield assemblies of certain Hyundai vehicles. Despite the recall being issued to address the risk of inadequate windshield adhesion due to non-conforming clear coat paint, I have been unable to get my vehicle repaired. I contacted my local Hyundai dealership promptly after learning about the recall; however, they informed me that they were unable to perform the repair at the time due to not having a glass technician on staff/on site. I made multiple phone calls after anticipating the service manager’s follow up, as she promised, with dates a glass technician could be on site. I never heard back after leaving various voicemails or being put through to the wrong departments. This delay is concerning because the recall notice specifically outlines the increased risk of injury in a crash if the windshield is not adequately retained. As a concerned vehicle owner, I am left driving a potentially unsafe vehicle without any clarity on when a proper remedy will be available. I urge the NHTSA to investigate this matter and ensure that Hyundai and its dealerships are prepared and properly equipped to carry out the necessary recall repairs in a timely manner, in alignment with their safety responsibilities. I have attached the email received 7/31 from Hyundai following my customer service complaint I submitted 7/9. Please let me know if any additional documentation or vehicle information is required.

Reported

Aug 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

This is on my 2021 Hyundai Sonata Hybrid Limited - for the 7th time the vehicle has been completely dead and unresponsive. I have had to gain entry to the vehicle using the manual key and press the "jump" button to get the vehicle to start. The Hyundai dealership ran a bunch of battery updates to the 12 volt battery several weeks ago and said that should hopefully fix the issue. Several weeks later on 07/19/2025 the vehicle was dead again. I had to use the key to manually gain entry and jump the car again. The dealership said that the 12 volt battery may need to be replaced and said that it is fully integrated with the hybrid battery system which is covered for 10 years/100K miles whichever comes first. I am still within the warranty period so hopefully Hyundai will fix the issue. From an online search, it appears this is not an uncommon issue with the Hyundai Sonata Hybrid. I am waiting on Hyundai for a fix and for .

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

After initial startup and drive for a short time, I come to a stop. Then after vehicle doesn’t want to accelerate as it normally would. Vehicle struggles to gain speed but, the engine revs excessively. I pull off the road and come to a stop and try to accelerate again and the same thing happens. I shut the vehicle off and wait a few minutes,then restart and the vehicle accelerates normally again. There were no check engine lights the when this has happened.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

What component or system failed or malfunctioned, and is it available for inspection upon request? RANDOM TOTAL ELECTRICAL FAILURE (DOORS WON'T UNLOCK, CAR UNRESPONSIVE) How was your safety or the safety of others put at risk? DIFFICULT TO GAIN MANUAL ENTRY TO CAR, PARTICULARLY IN DARK SITUATIONS Has the problem been reproduced or confirmed by a dealer or independent service center? NO, I HAVE TAKEN THE CAR IN FOR SERVICE TWICE AND THE ISSUE HAS NOT BEEN CORRECTED. THE CAR IS BACK AT THE DEALERSHIP NOW FOR A THIRD ATTEMPT. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? YES Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO As a reference: [XXX] Key Takeaways from the Thread: Several 2021 Hyundai Sonata Hybrid owners (and a few Ioniq and Elantra Hybrid owners) are reporting the exact same symptoms: Random total electrical failure (doors won’t unlock, car unresponsive) Requires manual key to enter 12V battery reset button inside vehicle restores power No error codes or permanent fixes from dealerships Issue occurs sporadically, making it difficult to replicate or diagnose Some dealers have replaced the 12V battery or DC-DC converter, but results are mixed No formal recall exists yet, despite growing reports INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

Every day the car is dead, have to take the manual key out pop door cover off unlock car manually push the 12v reset button and hold fob to start/stop button for car to work again. Happens daily.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The moon roof made a very loud noise as I was driving down the interstate. It sounded like a loud bang. The safety risk was that I could have jerked the wheel from the scare of the loud sound. My moon roof then shattered and began to fly off.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

I bought this car in June 2013 for its safety and its Amazing warranty and all the features that it has Hyundai manufacture had an obligation as a consumer service and failed to send notification of any recalled to us in regards to a recall High pressure, fuel pump, and fuel rail Fuel system engine, gas tank This is a product of liability and negligence on time but they failed to take responsibility and comply with federal laws. I was driving with my family in the car when this car was a ticking Time bomb not even being aware of the Death trap on wheels. We ended having towed our home and then to then had to make a call next day and have it towed to Hyundai service center While we were driving this happen, where we heard two loud pops the gas gauge went down from 200 something to 80 engine lights came right up the backseats were heating up under my son seat in the back stated he felt waves as the backseat was getting hotter, we pulled over to a gas station and that’s when we had to call called O’Reillys and then we called a mechanic friend which stated that he ended up looking up the car and stated please pull over and get out car and called the Hyundai manufacture that there was a recall that’s the only way we found out other than that no prior incidents, then called the service technician of Hyundai i called amd complaint with the Honda manufacture corporate. They have failed to take the responsibility for this and they should be ashamed and take their accountability for this we could’ve died and anyone else around us on road as we drive this car daily The car was a higher risk of a ticking time bomb stated by the Hyundai service center technicians. this is an nere to miss accident narrowly avoid catastrophe

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

5 injuries

Rearview camera fails to display an image. It does work sometimes but then most of the times the rearview camera does not display any image as seen in the images attached. This issue started occurring recently, that is when I reverse the car, the rearview camera image is not displayed at all. Earlier the rearview camera was working with out any issue when I reverse the car. Issue seems to be same as campaign number: 24V879000

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Risk: Loss of drive power increases the risk of a crash.

Remedy: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed January 10, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 236.

Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.

Risk: A fuel leak increases the risk of a fire.

Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 207.

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

Risk: A windshield that detaches from a vehicle during a crash can increase the risk of injury.

Remedy: Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.

Risk: A melted fuel tank can leak, increasing the risk of a fire.

Remedy: Dealers will inspect and replace the check valve. The fuel tank assembly will be inspected for damage and replaced if necessary. Additionally, dealers will inspect and update the engine control unit software. All repairs will be performed as necessary, free of charge. Owner notification letters were mailed beginning March 13, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 286. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 19, 2025.