2025 BMW X5

The contact owns a 2025 BMW X5. The contact stated while the contact's son was driving at an undisclosed speed, the brake pedal was depressed, however the vehicle failed to stop as intended. The contact's son drove the vehicle to a local gas station. The vehicle was towed to the dealer, however the vehicle had not been inspected.The tow truck driver informed the contact's son that there was a leak in the brake fluid container. In addition, the contact stated that prior to the failure occurring, the vehicle was serviced on April 30,2026 and the recall, NHTSA Campaign Number 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydrauli) was performed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was unknown. VIN was unavailable.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Reduced steering effort error message. No accident or injuries. Seems to be a known issue on BMWs. Likely covered under warranty but I feel should be reported

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Incident Description: While driving with my two [XXX] children and husband under normal conditions, the panoramic sunroof glass on my 2025 BMW X5 xDrive50e suddenly and unexpectedly shattered without warning. At the time of the incident: There were no weather events (no hail, debris, or extreme conditions) I did not observe any object striking the vehicle There was no prior damage to the sunroof The glass failure was abrupt and loud, sounding like an explosion, consistent with a sudden break rather than gradual damage. There were no warnings or symptoms or sounds of impact prior to the explosion. I immediately documented the damage with photographs taken at the scene, prior to any inspection or handling. Safety Concern: This incident raises serious safety concerns: The sudden shattering of the sunroof could startle or distract the driver, increasing the risk of an accident Broken glass could fall into the vehicle cabin, posing a risk of injury to occupants The unexpected nature of the failure creates a hazard at highway speeds This type of failure appears consistent with reports of spontaneous tempered glass breakage, sometimes referred to as “exploding sunroofs.” Manufacturer Response: The vehicle was inspected by the dealership, BMW of San Rafael, and escalated to BMW of North America. BMW determined that the damage was caused by “impact” and denied warranty coverage. However: No clear point of impact (such as a chip, crater, or penetration point) has been identified No foreign object residue or evidence of impact has been provided The determination appears to rely on a visual interpretation of crack patterns, rather than confirmed physical evidence Based on my observations, the fracture pattern appears irregular and distributed, including along the edges, which may be consistent with stress-related or spontaneous failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

On April 15, 2026, while driving on the highway with my family in my 2025 BMW X5 (purchased new on September 25, 2025 from Principal BMW of Corpus Christi for approximately $75,000), the panoramic sunroof suddenly and violently exploded. The explosion sounded like a gunshot. Shards of glass sprayed throughout the cabin and got into our eyes. I was barely able to maintain control of the vehicle and prevent a serious accident that could have resulted in hospitalization or worse. Photos of the sunroof taken immediately after the explosion are attached to this email. These images clearly show the large shattered section, missing glass fragments, and debris inside the sunshade right after the failure. You can also see from the picture submitted from the front, the glass is pushed out from the car. This was an extremely dangerous safety failure that put my entire family at immediate risk. Because of this incident, I no longer feel safe driving the vehicle. I am now constantly on high alert, worried that the sunroof could explode again at any moment. This traumatizing experience has completely ruined my ability to enjoy what was supposed to be a luxury vehicle. Instead of the premium driving experience I paid for, I am left with fear and anxiety every time I get behind the wheel. This is not an isolated or “unheard of” incident. BMW has faced multiple reports and a class action lawsuit regarding exploding sunroofs dating back to at least 2017. Despite this known issue, when I contacted Principal BMW of Corpus Christi, the dealership claimed the problem was unheard of and showed absolutely no sense of urgency or willingness to address it properly. The service person took a quick look and told me that this incident has happened two other times within the last two months. Since the incident happened on 4/15/26 @ 6:35PM I was unable to speak to a service member.Service person told me to bring my car in for further evaluation on 4/20/26 since he’s only one working.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

I have owned my BMW for only 19 months and in that short period of time, I have had to replace my windhsield (with OEM BMW Glass) 2x due to small road debris impacts (normal gravel/sand) becoming major fractures in less than a day. I have been driving for 40 years and only replaced 3 windshields in my life--2 of them in the past 10 months in this brand new BMW. Same roads and weather I have driven on for the past 24 years, in the south [XXX] ) so no unusual road gravel of weather conditions. I have to believe that these windshields are somehow more fragile than they should be. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact stated that while reversing, the back-over prevention camera display audio system failed to function as intended. The back-over prevention camera audio alert failed to beep when the vehicle was close to other vehicles or objects. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that a computer test was performed; however, the failure was not duplicated. Additionally, the technician test drove the vehicle, but the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact had a neck injury and stated that the failure of the back-over prevention system was an inconvenience. The manufacturer was not made aware of the failure. The failure mileage was approximately 30.

Reported

Mar 2026

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact stated that while his wife was driving at an undisclosed speed, for an unknown reason, she lost control of the vehicle and hit a telephone pole, where the vehicle came to a stop. The driver-side and passenger-side air bags did not deploy. No warning lights were illuminated. A police report was filed. The contact's wife was taken to the hospital by ambulance. The contact's wife did not suffer injuries. The vehicle was towed to a towing yard. The insurance company was notified. The manufacturer was made aware of the failure. The manufacturer advised the contact that a field inspector would be sent to inspect the vehicle. The field inspector inspected the vehicle. However, no information was provided regarding why the air bags did not deploy. The failure mileage was approximately 8,000.

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

Crash

We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is working normally. On October 24, 2025, while on vacation to St. Augustine FL and parking at the visitor center SUV accelerated and hit the wall of the visitor center. All the airbags opened and saved us from serious injuries. The crash report of this incident is attached to this report. BMW failed to investigate this issue and put us and others at high risk.

Reported

Feb 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

Incident Date: [XXX] Vehicle: 2025 BMW X5 xDrive50e Issue: car fire On [XXX], while operating my 2025 BMW X5 xDrive50e (purchased new on [XXX]), a malfunction warning appeared on the infotainment screen. Immediately following this alert, the vehicle cabin filled rapidly with smoke. ​Upon stopping and exiting the vehicle, I observed flames coming from underneath the car. The fire quickly spread to the rear and trunk area of the vehicle. The car is likely a total loss. ​This fire created a life-threatening situation, as the cabin filled with smoke while the vehicle was in motion, requiring an emergency exit before the flames spread. ​A police report was filed on the date of the incident ([XXX]); a copy of the report is pending. My insurance provider has been notified and is scheduled to inspect the vehicle early next week. Prior to this event, the vehicle had not been involved in any collisions and had no aftermarket modifications. ​The vehicle is currently located at All Star Collision in Farmingdale, though it is expected to be relocated by Progressive, my insurance carrier, in the near future. A police report was filed today but I have yet to receive a copy. I'm happy to provide if needed upon receipt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

Fire

While attempting to park forward into a handicapped parking space, the car lurched forward approximately 4 feet instead of braking/stopping. The braking system appeared to fail and the electrical/sensors/ADAS warnings did not engage. The vehicle drove over a cement parking block and struck a building shrub, signage and hvac unit.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

Crash

The vehicle shut off and would not start while at a stop light. It is new: under one year old and still within warranty. The error was a “Restart not possible. Drivetrain fault” as shown in the picture. My safety as well as my passenger’s were put at risk due to being in a congested roadway and unable to move. After attempting to restart the system software, I then observed a “High voltage battery” warning. At that point my passenger and I exited the vehicle. As I was on the phone with emergency roadside assistance while out of the vehicle for about 10 minutes, the vehicle was able to start with the warning now displaying “Drivetrain. You can continue driving. Have the problem checked by your local service center.” I hesitantly drove the vehicle home. While parked, I checked about 15 minutes later and the issue resurfaced (as pictured). The problem has not yet been taken to the dealership. It will be tomorrow. The issue has not yet been inspected by any other representatives. There were no warning signs whatsoever before the issue occurred. The vehicle simply shut off, and upon attempting restart the aforementioned errors were observed.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

On September 2, 2025, my 2025 BMW X5 xDrive50e was involved in a head-on collision with another vehicle. Despite the severity of the impact, the following safety systems failed to deploy: Front airbags Driver seatbelt pretensioner BMW Assist / automatic emergency notification Witnesses reported that my vehicle briefly went airborne before landing with the rear wheels up on a curb. I suffered neck injuries, and my vehicle sustained significant frontal damage. BMW later downloaded the Event Data Recorder (EDR) and confirmed: A frontal non-deployment event Three fault codes in the airbag control module (ACSM) post-crash The crash algorithm activated and reset ΔV reached approx. 12.4 mph longitudinal Forward Collision Mitigation system issued an acute warning 0.5 seconds before impact BMW states the “impulse was not sufficient” to trigger restraint deployment BMW has refused to provide: The deployment thresholds (ΔV criteria) for airbags or pre-tensioners Any engineering explanation for why restraint systems did not activate Any technical rationale for the ACSM fault codes Any escalation beyond Customer Relations All I have been given is an unsigned summary letter and the raw EDR file. BMW Customer Relations stated that engineering is “not customer-facing” and that no additional information will be provided. This leaves serious concerns that: The restraint systems did not function properly in a real-world impact. BMW is refusing to disclose the engineering basis for its conclusions. Consumers may be at risk if this is a repeatable failure mode. I am requesting NHTSA review this incident as a potential defect in the airbag, pretensioner, and/or crash-sensing system in the 2025 BMW X5. I can provide the EDR report, photos, BMW’s letter, and full correspondence upon request. VIN: [XXX] Mileage: ~10,700 Crash Date: 09/02/2025 BMW Case #: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Nov 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

drivetrain lights came on out of no where. i was coming to a red light and when car stopped the light on dash came on and message came on for drivetrain malfunction. Car was turned off and on and message went away. Car was brought to dealer and they were able to diagnose saying 3 injector problem and need to replace cylinder head. Was told this a problem with the new V8 engines. can be dangerous if driving and message is gone and continue driving.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle failed to brake smoothly. No warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the parts were not yet available. The contact stated that the parts had not been available since 2024, when the recall was initiated. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Reported

Oct 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Oct 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

While driving my 2025 BMW X5 xDrive50e, a “Power Supply Malfunction – Stop Vehicle Immediately” warning appeared on the dashboard, advising me to pull over and call roadside assistance. The vehicle had previously been repaired for the same issue at Braman BMW in Miami, but the malfunction recurred the next day after getting it back. Prior to this, the car was out of service for 103 days following an accident due to BMW’s inability to supply a backordered acceleration sensor. The repair was completed in August 2025. The repeated “Power Supply Malfunction” messages raise concerns about the reliability of the electrical and hybrid power systems and potential loss of power while driving. The issue has been confirmed and documented by Braman BMW. The component remains under BMW inspection.

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The rear cross traffic alert on this vehicle either does not work at all or, when it does work, it is ineffective in warning the driver. I brought the vehicle into my BMW dealer and they told me that it is operating as intended. In most cases, when backing out of a parking space or my driveway, I get no warning at all. In some cases, I did get some faint warning that was not obvious enough to actually get my attention. Many times, when I was backing up, I almost was hit by a passing car because I expected to get a warning and did not. There is a very large number of complaints about this problem on the internet. Unfortunately, I did not see these complaints before buying the vehicle. Had I known that this safety feature was ineffective in what it was designed to do, I would not have bought the vehicle. I am actually considering selling vehicle after only 7 months of ownership and taking a loss as a result of this problem. If there is a loss to be taken, it should be by BMW not me as the consumer. I believe that BMW has committed fraud with respect to rear cross traffic alert. They falsely represent that the vehicle has rear cross traffic alert which is a material fact known by them to be false. Buyers, to their own detriment, rely on this false representation in deciding to buy the vehicle. The buyer is not getting an important safety feature that they paid for and the absence of the safety feature puts them at risk of a collision.

Reported

Sep 2025

Incident date

Feb 2002

Mileage

Not provided

Outcome flags

None reported

NHTSA issued a recall (#24v-104) in Feb of 2024. As yet (1 1/2 years later), no remedy is available. How long must I be at risk of a motor vehicle accident before a solution is available?

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

While driving this new 2025 BMW X5 M60i vehicle with only 6200 miles, all of a sudden battery failure indicator came on in the middle of traffic, followed by drivetrain failure / malfunction indicator came on. BMW roadside assistance was contacted, and advised me to have vehicle stopped and pulled over immediately and towed. Situation was dangerous as the traffic was flowing at 40 mph. Vehicle Eventually totally lost power. It was towed to local BMW dealership where it was purchased from. The dealership service department was able to reproduce the issue, confirmed that it was a cracked transmission casing, resulting in fluid leak, causing electrical failure and leading to mechanical failure. BMW head office was contacted By the dealership service department and new transmission was requested. Please refer to pages 3 and 4 of the service report attached for details. This is a brand-new vehicle, bought directly from dealership 5 months ago, and had been driven with caution and care. No prior indicators were ever noticed. My safety and safety of nearby vehicles was compromised due to the fact that power was suddenly lost and engine failure unexpectedly occured at such low mileage in fastr flowing traffic. It is incomprehensible that a brand-new vehicle such as this would all of a sudden develop a serious malfunction without prior warning, and have a cracked / broken transmission casing which was found to be leaking fluids. It seems it was defective to begin with.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

Aug 2025

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The contact was informed by the dealer that parts for the recall repair were only available for newer vehicles. The manufacturer was made aware of the issue and informed the contact that parts were not yet available for the vehicle. The contact had not experienced failure.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes Hydraulic). The contact called the dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact a second notice would be provided when parts became available. The contact had not experienced a failure.

Reported

Aug 2025

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

BRAND NEW X5 BMW 50E CAME TO A STOP AND ENTIRE CAR WENT DEAD. NO START, LIGHTS, IN TOTAL DARKNESS WITH NO EMERGENCY LIGHTS. DASH SCREEN DID SHOW A DRIVE TRANE MALFUNCTION BEFORE IT TOTALLY DIED. CAR WAS REPAIRED AFTER 2 MONTHS AND REPLACEMENT PARTS MALFUNCTION. CAR STILL HAS ELECTRONIC ISSUES AND HAS BEEN IN THE SHOP 3 TIMES SINCE MAJOR FAILURE. SAFETY ISSUE WITH NO EMERGENCY LIGHTS AND IF I HAD BEEN DRIVING AND VEHICLE WENT DEAD I WOULD HAVE HAD A CRASH.

Reported

Aug 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

This 2025 SUV X5 xDrive50e the hybrid battery will over heat in hot weather temperatures therefore the battery will not charge with the issued 110 plug in home charger. BMW was aware of this malfunction and never warned or recalled the information to customers. This vehicle will not allow climate control features to work because there is no charge on the battery as well. The vehicle can overheat and could shut down and this problem was never disclosed to customers. The vehicles were selling in 2024.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The SUV has been in the dealer service center twice. BMW includes a charging cable a dual 110v/220v intended to charge the car as it is a plug in hybrid. Per the dealer the charging cable and the car are working as intended however when plugged in it will loose charge not gain it. The problem with this is the car will not remote start/ pre-condition in the hot Arizona sun without the battery having a charge on it. The design is a heat pump which runs on battery not the ICE. The charger is not able to keep up with the electrical demand of the charging system while plugged into a 110v outlet even suppling up to 20A. There is no formal literature about the charging cable being unable to charge the battery when the temperature is more than 90 degrees outside. The dealers suggestion is to install a separate paid for 220v charger (-/+ $2,000). The safety issue is the car will not cool sufficiently for a child to be in the car.

Reported

Jul 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

My cross traffic warning system is inoperative. Dealer said the sensors are operating normally. This is a safety hazard.

Reported

Jul 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact stated upon starting the vehicle, several unknown warning lights were illuminated. Additionally, the contact stated that there were twenty-one failure codes displayed on the infotainment system screen. The contact stated that upon starting the vehicle the following day, no warning lights were illuminated. The contact stated that a dealer mobile technician arrived to the residence, and the vehicle was driven to the dealer, where it was diagnosed that an improper coding of the electronic modules had caused the Digital Motor Electronics (DME) to not communicate. The contact was informed that the electronic modules needed to be recoded. The DME data was cleared, and the DME was reprogrammed. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 3,165.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Driving home on a two lane road that is joined by a side road at a 45degree angle. A woman ran the stop sign and suddenly appeared on my road right in front about 40-50 feet away. The BMW did not show any visual or audible warning and the forward collision mitigation system functioned in a substandard way not mitigating the crash into the woman’s drivers door. Damages amounted to 25.8k to my vehicle and took 48 days to repair at my local BMW dealer in Albany NY. BMW states to me that the system worked properly. If that was the case how come I had massive front end damage impacting about 30 mph. The BMW manual shows a frontal cross traffic intrusion and leads one to believe in the system. It is substandard and needs revision by BMW engineering.

Reported

Jul 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

Crash

The gloss finish of wood and metal on dashboard and center console along with glass prism gear and infotainment controller of these vehicles present significant visibility issues. These visibility issues manifest in reflections on the driver and passenger window glass in a manner that obscures side mirror visibility. The high gloss finish of the dashboard wood cause blinding reflections from the sunlight depending on positioning of the vehicle relative to the sun. The jewel-like glass of the gear selector and infotainment controller cause additional sunlight reflections which can blind the driver depending on the position of the vehicle relative to the sun.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Multiple issues with the software. 1. Since yesterday, [XXX] car failed to start with the message "software upgrade failed". Sitting like a brick now - engine doesn't start and can't get the car off parking mode. 2, Last week, the remote functions of the software as well as emergency call system stopped working. Called the local dealer BMW of North Canton on June 25, Ohio to check and fix and they scheduled it for Monday June 30. But car refused to start per point 1. 1. Couple of times got the message while driving that driver inability to drive detected and suddenly slowing down the car and veering it to a side. Transient actions. Took it to the dealership, supposedly a software bug was fixed but then the message flashed one more time recently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

My 2025 BMW X5e was repaired under recall 24V‑104 for the integrated brake system. Before this recall, the vehicle did NOT have any braking hesitation or drag issues. After the recall repair was done (replacement and reprogramming), the vehicle now shows hesitation to move forward after releasing the brake pedal from a complete stop, as if the brakes are still dragging. This creates a safety concern when merging into traffic or driving in stop‑and‑go conditions. The dealer is unable or unwilling to resolve the issue. I am requesting NHTSA to investigate this recall fix as it may have introduced a new defect.

Reported

Jun 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

It has now been a year since i picked up my 2025 X5, and I STILL have not been able to get it repaired. My dealer informed me that there is still no remedy for me car. It has now been a year of me owning the car and driving around with a recall on my brakes. This is ridiculous. Not no mention the fact that when i picked up this car, there was already a recall on them that my dealer did not make me aware of. BMW sold me a car with a brake recall and still hasn’t fixed it after a year.

Reported

Jun 2025

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

Visibility in outside mirrors is obstructed by reflections of dash materials

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact stated while driving at approximately 35 MPH, the blind spot warning light was inoperable, and the Forward Collision Avoidance assist sensor warning light was deactivated on the instrument cluster. The contact had taken the vehicle to the dealer, where it was diagnosed and determined that the electrical system and harness had failed and needed to be replaced. The vehicle was repaired. The contact stated that the Lane Keep Assist System was inoperable. The contact had taken the vehicle back to the same dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80.

Reported

May 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Forward Collision Braking, a safety system, is deactivated when cruise control is activated. Further BMW sells the X5 with the mode button of the Driver Assistance Package available on the steering wheel. This to me is deceptive. My previous X5 had the system a when I activated it by pressing the mode button it worked. I assumed by pressing the mode button on the new X5 it would also work. To me this is like activating the turn signal- the feature is there, you activate it, you expect it to work.

Reported

May 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Apr 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact stated that while his wife was stopped alongside a curb to converse with an associate, the engine started revving with the brake pedal depressed. The contact stated that the failure had occurred three times. The contact stated that the vehicle had unintendedly accelerated to 60 MPH. The contact stated that his wife was frantically pumping the brake pedal until the vehicle came to a complete stop. There was no warning light illuminated. The vehicle was towed to a local dealer where it was inspected, and the contact was advised that the failure was not duplicated and the cause of the failure could not be determined. The contact stated that a software update was performed. The manufacturer was notified of the failure. The approximate failure mileage was 2,000.

Reported

Apr 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

My vehicle is only 7 months old. I was driving the vehicle on [XXX] in Tampa between [XXX] and [XXX] at a speed of between 55 and 70 miles per hour and all of the sudden I heard a very loud BOOM and the sound of wind. I stopped in the median and my windows were fine, but I realized that my sun roof exploded. Nothing hit the sun roof to cause it to explode. I have done some research and this has happened to other people on this same model. BMW has refused to recognize that this is a product or manufacturing defect and has refused to cover the cost of the repair. I am concerned about this, but I am more concerned that this is a safety issue. The sun roof was closed and the inside cover was also closed, so the window pieces did not fell on me. I use the car to visit my grandchildren and I am very concerned that if that would have happened with them inside, they could have gotten hurt. BMW is taking advantage of insurance laws and washing their hands, until someone gets hurt. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms part not available.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control, (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Feb 2025

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Jan 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

Going 75mph, 16 degrees Fahrenheit out. Car temp was 68 degrees. Loud explosion, panoramic roof glass shattered. From direction of glass looks like it exploded from the inside. Did not hear anything hit car beforehand. Happened out of nowhere.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle shut off at a stop light and would not restart received a Drivetrain malfunction: Driving not possible. Call Roadside Assistance. message. Have had the vehicle two weeks and has only 710 miles on the odometer. The vehicle was stuck on the highway and unable to move or restart the vehicle the police had the vehicle towed out of the way. Very dangerous situation could have been hit by another vehicle very easily. The vehicle is currently stuck in my driveway until it can be towed to the BMW dealer for repair!

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

This is an open defect that has been open for close to a year. This seems excessive for the manufacturer to come up with a fix. I have not experienced this problem but am concerned about it because it’s safety related

Reported

Nov 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000(Electronic Stability Control(ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 25 MPH and approaching a motorcycle, the brake pedal was depressed, but the vehicle failed to respond and crashed into the motorcycle. The motorcycle driver sustained injury and was transported by ambulance. The contact did not sustain any injury and drove from the scene. A police report was filed, but the contact did not have the police report information available. The local dealer was contacted and offered a temporary fix because the recall remedy was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Reported

Nov 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

Crash 1 injuries

I went to BMW of Atlantic City to purchase a BMW X5 2024 in April 2024. We ordered the 2024 vehicle and when we went back to sign the papers were told we were getting the first of the 2025 production- purchased on [XXX]. The dealer did not disclose that the 2024 was recalled for the Integrated Brake Module when we made the deal. They knew at the time there was a recall but did not disclose this information. I recently received a recall notice for my 2025 BMW X5. The dealer stated they do not have the part to fix the issue, and it is the same issue as the 2024's. I went to the dealership and asked them to take my vehicle back as I feel I was deceived. They offered me a price in which I would lose a substantial amount of money on a brand new car. Jeysy Velez - Ass. Finance Manager also stated the 2025 X5's being manufactured at this time, now have the new part in them. So they are fitting new vehicles with the correct part, sold me a vehicle that they knew had a defective part without disclosure. They have no idea when my brand new vehicle will be fixed. They also cannot tell me how many failures and / or accidents has been caused by this issue. The following day Sarah #6020 called me to tell me that they cannot buy my car back nor can they sell any recalled vehicles. So, I cannot sell my vehicle at this time. I stated they sold me a defective vehicle with the old defective part and should take it back. She said there is no remedy available at this time, I cannot sell my car, they will not tell me how many accidents or injuries from this recall. Sarah could not tell me when my car was manufactured or would not tell me. THEY KNEW THERE WAS A RECALL AND DID NOT DISCLOSE THIS INFORMATION. They knew they could not sell the 2024 we requested and switched it with the 2025 that was not officially part of the recall yet, but built it with a defective part. We purchased the car on [XXX] and it was manufactured on 4/2024 as per the label in the door. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 BMW X5. The contact stated while driving 20 MPH, there was a loud screeching sound detected. While reversing there was a noticeable loud screeching sound heard. While making a turn, there was an abnormal knocking sound detected. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer informed the contact that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000. VIN tool confirms parts not available.

Reported

Oct 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2025 BMW X5. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic,); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

BMW of North America, LLC (BMW) is recalling certain 2025 Mini Cooper S, Mini Countryman S All4, X2, 2024 Rolls-Royce Spectre, 2023-2025 i7, 7 Series, X7, 2024-2025 i5, 5 Series, 2023-2024 XM, X1, 2024-2025 X6, and X5 vehicles. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

Remedy: The Integrated brake system will be inspected and, if necessary, replaced, free of charge. Owner notification letters are expected to be mailed August 21, 2026. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce customer service at 1-877-877-3735. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning August 21, 2026. Vehicles previously repaired under recall 24V739 or 24V104 will need to have the new remedy completed.

BMW of North America, LLC. (BMW) is recalling certain 2023-2025 BMW, MINI, and Rolls-Royce vehicles. Please see the recall report for a complete list of models and model years. The integrated brake (IB) system may malfunction and result in a loss of power brake assist or cause the Antilock Brake (ABS) and Dynamic Stability Control (DSC) systems to not function properly.

Risk: A loss of power brake assist can extend the distance required to stop the vehicle. Additionally, malfunctioning ABS and/or DSC systems can cause a loss of vehicle control. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed between June and December 2024. Owners may contact BMW customer service at 1-800-525-7417 or Rolls Royce customer service at 1-877-877-3735.

BMW of North America, LLC (BMW) is recalling certain 2024-2025 X5 xDrive40i vehicles. The tire information placard may indicate an incorrect tire size and tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: Incorrect tire information can allow an incorrectly sized tire to be installed or result in improperly inflated tires, increasing the risk of a crash.

Remedy: Dealers will replace the tire information placard, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America, LLC (BMW) is recalling certain 2024 XM, 2025 BMW X5 sDrive40i, X5 xDrive40i, X5 M60i, X5 M, X5 xDrive50e, X6 xDrive40i, X6 M60i, X6 M, X7 xDrive40i, X7 M60i, and Alpina XB7 vehicles. The seat belt system may inaccurately detect that passengers are belted, preventing the seat belt warning light from illuminating and possibly causing the supplemental restraint system to not deploy as intended during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: A seat belt warning light that does not alert occupants of an unbelted seat belt or an SRS system that deploys improperly can both increase the risk of injury in a crash.

Remedy: Dealers will inspect and replace the front seat lower seat belts as necessary, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact BMW customer service at 1-800-525-7417.

BMW of North America (BMW) is recalling certain 2023-2024 X1, 2024-2025 X5, 2025 X6, 2023-2025 X7, 740i, 760i, 2024 XM, 530i, 540i, i7, 750e, X2, 2024-2025 i5, 2024 Rolls Royce Spectre, 2025 MINI Countryman S ALL4, JCW Countryman ALL4, and 2025 MINI Hardtop 2 Door (Cooper, Cooper S) vehicles. Please refer to the recall report for the complete list of models. The welds in the servomotor of the integrated brake control module may break, causing a loss of power brake assist and rear brake function. In addition, the Antilock Brake System (ABS) and Dynamic Stability Control (DSC) system may not function.

Risk: A loss of brake power assist or rear brake function can result in extended stopping distance. A loss of ABS or DSC can cause a loss of vehicle handling and control. Either of these scenarios can increase the risk of a crash.

Remedy: Dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed November 13, 2024. Owners can contact BMW Customer Service at 1-800-525-7417.