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Verdict

2020 BMW X5: Complaints, Recalls & Known Issues

What the public record actually says about the 2020 BMW X5 — every figure below is a NHTSA or EPA number, not an opinion.

The read

Middle-of-the-pack complaint volume for SUV.

Owners filed 98 NHTSA complaints — more complaints than 63% of 2020 SUVs. Electrical System leads the reports (24%). 11 safety recall campaigns on record — check the VIN and remedy terms with a dealer.

Based on NHTSA complaint volume against 2020 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

98

Reports to NHTSA, 2020

Safety recalls

11

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

18

EPA estimate

Complaint volume vs. segment peers

More complaints than 63% of 2020 SUVs

The bar is this car's percentile among 2020 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Electrical System issues lead owner complaints (24% of 98 reports), followed by power train (15%).

Electrical System24% · 24 reports
Power Train15% · 15 reports
Engine And Engine Cooling14% · 14 reports
Engine12% · 12 reports
Air Bags6% · 6 reports
Exterior Lighting5% · 5 reports
Unknown Or Other5% · 5 reports
Service Brakes3% · 3 reports

+ 9 more component categories with fewer reports.

Share of all 98 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11722345, ODI 11663702, ODI 11641479, ODI 11456527, ODI 11743022.

Recalls(11)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Electrical SystemJan 2024 · 24V576000Details +

BMW of North America, LLC is recalling certain 2019-2020 X5, X7, 2020 3 Series Sedan, X6, 2020-2021 7 Series Sedan, 2020 8 Series Convertible, 8 Series Coupe, and 2020 8 Series Gran Coupe vehicles. Please see the recall report for the complete list of models. In the event the starter motor fails, repeated attempts to start the vehicle can cause the starter motor to overheat from an electrical overload.

Risk: A starter motor that overheats can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed September 27, 2024. Owners may contact BMW customer service at 1-800-525-7417.

Service BrakesOct 2021 · 21V062000Details +

BMW of North America, LLC (BMW) is recalling certain 2020-2021 8 Series Coupe, Grand Coupe and convertible 840i, 840i xDrive, M850i xDrive, M8 and 740 Li, 740 Li xDrive, 750 Li xDrive, M760 Li xDrive, X6 sDrive40i, X6 xDrive40i, X6 xdrive50i, X6 M50i, X6M, and 2019-2021 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M, X7 xDrive40i, X7 xDrive50i, X7 M50i, and 2021 M3, M3 Competition, M4 Coupe, M4 Competition Coupe, X5 xDrive45e, 745 Le xDrive. The rotor and shaft within the integrated brake system may not have been welded properly and could separate during a hard braking event, possibly resulting in a loss of the Antilock Brake System (ABS) and braking assistance.

Risk: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Power TrainJul 2020 · 20V465000Details +

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive 40i, X5 xDrive 40i and one X7 xDrive 40i vehicle. The starter motor may have an extra bolt that could potentially fall into the transmission housing and cause an engine stall.

Risk: An engine stall increases the risk of a crash.

Remedy: BMW will notify owners, and dealers will inspect the starter motor for the extra bolt, removing it if necessary. Dealers will also inspect the starter for damage, and check if the bolt has fallen into the transmission housing, replacing any damaged parts as necessary. All repairs will be performed free of charge. The recall began on October 2, 2020. Owners may contact BMW customer service at 1-800-525-7417.

SuspensionApr 2020 · 20V678000Details +

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, xDrive40i, X5 M50i, X5M, X7 xDrive40i, X7 M50i, X6 xDrive40i, X6 M50i and X6M vehicles and 2021 X5 xDrive45e vehicles. The weld between the front axle support and the right front control arm bearing bracket may separate.

Risk: If the weld between the front axle support and the right front control arm bearing bracket separates, vehicle handling and control may be affected, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the front axle support, free of charge. The recall began December 18, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Exterior LightingJan 2020 · 20V528000Details +

BMW of North America, LLC (BMW) is recalling certain 2020-2021 X5 sDrive40i, xDrive40i, xDrive50i, X5 M50i, X5M, X6 sDrive40i, xDrive40i, X6 M50i, X6M, X7 M50i and 2021 X5 xDrive45e vehicles. The headlamps may allow a blue light to illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: Oncoming drivers may be confused by the blue light of approaching vehicles, which could potentially increase the risk of a crash.

Remedy: BMW will notify owners, and dealers will inspect the headlamps and, if necessary, replace them, free of charge. The recall began October 30, 2020. Owners may contact BMW customer service at 1-800-525-7417.

Steering · 19V631000Details +

BMW of North America, LLC (BMW) is recalling certain 2020 X5 sDrive40i, X5 xDrive40i, X5 M50i, X7 xDrive40i and X7 M50i vehicles. The steering rack pinion teeth may break under load, resulting in a loss of steering control.

Risk: A loss of steering control increases risk of a crash.

Remedy: BMW will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 21, 2019. Owners may contact BMW customer service at 1-800-525-7417.

Back Over Prevention · 19V684000Details +

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: The lack of an image in the back-up camera display increases the risk of a crash.

Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

Steering · 20V434000Details +

BMW of North America, LLC (BMW) is recalling certain 2019-2020 X5 sDrive40i, X5 xDrive40i and X5 xDrive50i vehicles and 2020 X6M vehicles. The steering column shaft bearing plate may not have been properly attached to the vehicle, allowing it to loosen.

Risk: A loose bearing plate can affect the vehicle's handling and control, increasing the risk of a crash.

Remedy: BMW will notify owners, and dealers will inspect the steering column shaft bearing plate and properly attach or replace it, as necessary, free of charge. BMW telephoned owners and all of the vehicles have been remedied. No owner notification letter is necessary. Please contact BMW customer service at 1-800-525-7417.

Back Over Prevention · 21V096000Details +

BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.

Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

Visibility · 22V267000Details +

BMW of North America, LLC (BMW) is recalling certain 2022 4 Series Gran Coupe (430i, 430i xDrive, M440i xDrive); 2019-2022 X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5 M50i, X5M; 2021-2022 X5 xdrive45e; 2020-2022 X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6M and 2019-2023 X7 xDrive40i, X7 xDrive50i, X7 M50i, X7 xDrive60i, X7 M60i, X7M, Alpina XB7 vehicles. The roof function control unit may be programmed incorrectly, allowing the sunroof to close without the key fob present inside the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

Risk: A sunroof that closes without the key fob present inside the vehicle can increase the risk of injury.

Remedy: Dealers will reprogram the roof function control unit, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact BMW customer service at 1-800-525-7417.

Electrical System · 25V644000Details +

BMW of North America, LLC (BMW) is recalling certain 2020 340I, X6, 2020-2025 840I, 2020-2022 740LI, 2019-2020 X7, and X5 vehicles. After repeated attempts, the starter motor may overheat from an electrical overload.

Risk: An overheated starter motor can ignite nearby combustible material in the engine compartment, increasing the risk of a fire.

Remedy: Dealers will replace the engine starter, free of charge. This recall includes vehicles repaired under recall 24V576 and those owners will need to have their vehicle repaired again. Owner notification letters were mailed February 9, 2026. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov November 17, 2025.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

1 NHTSA investigation on record

Investigations are agency reviews, not findings that a vehicle is defective.

Pedestrian alert sounds

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

Crash-test ratings

2020 BMW X5 SUV AWD NHTSA source

Overall
Frontal
Side
Rollover

2020 BMW X5 SUV RWD NHTSA source

Overall
Not rated
Frontal
Side
Rollover
Not rated

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
X5 sDrive40i3.0L 6-cylRear-Wheel Drive212623
X5 xDrive40i3.0L 6-cylAll-Wheel Drive202622
X5 xDrive50i4.4L 8-cylAll-Wheel Drive162218
X5 M50i4.4L 8-cylAll-Wheel Drive162218
X5 M Competition4.4L 8-cylAll-Wheel Drive131815
X5 M4.4L 8-cylAll-Wheel Drive131815

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2020 BMW X5: frequently asked

What does the complaint record show for the 2020 BMW X5?

Owners filed 98 NHTSA complaints about the 2020 BMW X5 — more complaints than 63% of comparable 2020 SUVs, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2020 BMW X5?

The most-reported problem areas are Electrical System (24% of complaints) and power train (15%).

How many recalls does the 2020 BMW X5 have?

11 recalls have been issued that affect the 2020 BMW X5, covering components such as electrical system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2020 BMW X5 get?

The EPA rates the 2020 BMW X5 between 15 and 23 mpg combined, depending on trim and drivetrain.