Model-year record

2011 BMW X5
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
331
Reports to NHTSA, 2011
Safety recalls
14
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
17.5
EPA estimate
Known issues
Engine issues lead owner complaints (26% of 331 reports), followed by air bags (20%).
+ 12 more component categories with fewer reports.
Share of all 331 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11470883, ODI 11231281, ODI 11130277, ODI 10927609, ODI 10822907.
Individual complaint reports(331)
Showing the 50 most recent reportsEngineMay 2026 · ODI 11736796Details +Close −
There's currently an open recall for a number of BMW engines involving aluminum bolts in the vanos assembly that shear, strip, and break off completely. The open recall is somehow excluding some vehicles with the same exact problem like my 2011 BMW X5 xdrive35i N55 E70 with the inline 6. Currently my vanos bolts are already sheared off and sitting in my oil pan. My vehicle started misfiring and acting strange while I was traveling at 75mph, luckily I made it into a gas station and had to have it towed from there because it wouldn't start again and hasn't since. BMW knows about these hazardous bolts and chose to not repair some of them directly endangering drivers and their families. My local BMW dealership won't even confirm that the bolts in my oil pan are the vanos bolts even after I showed them photographic evidence which I still have. I've spoken with BMW North America and they said I need to get it confirmed by my local dealership, so where dies that leave me? Here...over $8,000 in damage/loss from an obvious manufacturer error that THEY ARE AWARE OF!
- Reported
- May 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2025 · ODI 11675041Details +Close −
The comfort access door handle, got so hot it started to melt the plastic exterior handle and produce a lot of smoke would have caught fire if i didn't turn off car and disconnect electrical signal to the cas handle
- Reported
- Jul 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMay 2025 · ODI 11663129Details +Close −
The contact owns a 2011 BMW X5. The contact stated that the vehicle failed to start. The vehicle was towed to an unknown dealer but was not diagnosed or repaired. The dealer informed the contact that the VIN was not under recall. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 132,000.
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2025 · ODI 11642373Details +Close −
EGR failure where the diesel emissions come into the cabin via the hvac system Dealer said the EGR cooler needs to be replaced. This is a know problem and recall on the 2012 and 2013. This makes the fumes to the driver when first driving the car in the morning dangerous as carbon monoxide and diesel exhaust enter the car. My friend has an exact similar problem and this issue is known on all the BMW boards
- Reported
- Feb 2025
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemAug 2024 · ODI 11606925Details +Close −
Was driving vehicle home from work and during the drive the engine without warning died while driving and vehicle put in neutral. Vehicle stopped in the middle of parkway on right lane, tried to restart vehicle multiple times and unsuccessful. Pulled codes and found that fuel pressure codes present and fuel pressure while cranking is 2.5-4 bar. Spec 600-800 bar while starting. Vehicle was towed to a safe place.
- Reported
- Aug 2024
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingMay 2024 · ODI 11588833 · fireDetails +Close −
Headlight wiring insulation dry rots prematurely within headlight causing system failure, which includes Headlight malfunction and system shorting. Headlights are known to stop working due to wiring shorting out, issues may cause an electrical fire besides malfunction.
- Reported
- May 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- Fire
Power TrainJan 2024 · ODI 11567475Details +Close −
I own a 2011 BMW x5. The NHTSA shows 15 recalls for my vehicle type; however, NHTSA must be relying upon BMW for the VIN numbers as: 1.) my vehicle doesn't show up for recalls; 2.) I have never been contacted by BMW for many of those recalls - in fact, I have not received a letter from BMW in many many years, and among the 15 recalls above, I have never received any notification of for at least October 20, 2023 NHTSA CAMPAIGN NUMBER: 23V707000 Camshaft Timing Bolts May Loosen Causing Stall Loose or broken VANOS unit bolts can result in an engine stall, increasing the risk of a crash. April 18, 2018 NHTSA CAMPAIGN NUMBER: 18V248000 Electric Auxiliary Water Pump Failure October 30, 2017 NHTSA CAMPAIGN NUMBER: 17V683000 PCV Heater may Short Circuit March 2, 2017 NHTSA CAMPAIGN NUMBER: 17V138000 Front Driveshaft Universal Joint may Fail May 17, 2016 NHTSA CAMPAIGN NUMBER: 16V311000 Front Driveshaft Universal Joint may Fail. When I call BMW, they say there are no recalls outstanding on my vehicle and this NHTSA states there are recalls, but does not associate my VIN with the recalls, so say there are no recalls outstanding. The most prominent recent issue was that when my BMW dealership diagnosed a check engine light in my vehicle, they wanted to replace a SCR DEF active tank for $3,000, but it turned out that BMW had an almost 100% failure rate for the same part and issued an extended warranty for this part under their technical bulletin SI B01 23 16. They denied replacing the parts under the warranty stating that it was limited to 10 years/120,000 miles. I had only 101,600 miles on my car, but they stated the 10 year limited out the warranty from the in-service date. However, my car had many emission system related issues including just a few years previous.
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2024 · ODI 11565609Details +Close −
After BMW replaced my battery on 1/11/24, a check engine light immediately appeared. It said that the Scr Active Tank needed to be replaced and it would cost upwards of $3,000. I immediately found a NHTSA bulletin that informed that this particular part had been on recall, but had a 10 year/120k mile limitation. My car only had 101k miles, but BMW denied my recall work on goodwill because they say it was well past 10 years of my in-service date. The warranty, however, should still be effective, as many customers have different rates of utilization and I am still 19k short of the mileage limitation, which should not be time limited. BMW worked with the NHTSA for a reason - they acknowledged that they had a flawed part, and this needs to be changed at their expense, not passed on as $3,000 unfairly to the customer. Please see the recall bulletin attached.
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringNov 2023 · ODI 11555719Details +Close −
Transfer case actuators plastic gear(s) might be worn out due to bad quality of the material used. On some of the BMW X5 models there was a problem with the differentials and a recall was issued to fix those. But some how some cars with particular VINs went missing in that. Codes thrown by my system are : 005219, 005F3A, 006EC4 Code 005F3A signifies that the Transfer case actuator is not engaging properly. This problem put me at risk when taking a U-turn as the gears did not engage properly and my car did not accelerate on time. The on coming traffic came very close and I somehow avoided a T-bone Collison. My cars dashboard produces warning signs occasionally when the actuator does not engage. This is a big problem as the 4x4 system stops working and puts the car in RWD mode. In winters this could be dangerous to people driving as it happens without the driver's attention. I have attached reports from NHTSA for the same issue on other BMW models where a recall was issued. I request NHTSA to issue a recall on 2011 BMW X5 xdrive 35i as the same issue persists.
- Reported
- Nov 2023
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2023 · ODI 11550652Details +Close −
The contact owns a 2011 BMW X5. The contact stated that while stopped at a stop sign, the vehicle unexpectedly turned off and independently shifted into neutral. The “Engine Failure - Reduced Power” message was displayed. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty variable valve timing system. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 107,000.
- Reported
- Oct 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2023 · ODI 11550536Details +Close −
To Whom It May Concern. Please help me on this. I purchased a BMW x5 that needed recalls installed at the BMW dealer. I purchased the vehicle, performed routine preventative maintenance, new tires, new brakes, full detail, shampooed the interior, and full wash, etc. When I took my BMW to the dealer, the BMW dealer installed the recalled items, but did not install or replace the defective FRM footwell module that controls the electric windows, signals, headlights, emergency flashers, and all the interior lights. Per BMW service manager, this FRM is defective from the factory because the FRM does not have a relay or fuse disconnect that protects the FRM from current surges or spikes. The manner and area that this FRM was mounted into the BMW x5 chassis makes this FRM electronic module highly susceptible to being damaged or become defective due to no fault of the vehicle driver or owner. Shame on BMW for not standing behind the quality of their vehicles. I have spent a considerable amount of money, close to one thousand dollars on the diagnosis and repair of footwell module FRM on my 2011 BMW x5 vehicle. Please intervene on my behalf, hundreds of other BMW x5 owners have also been fraudulently sold defective parts and vehicles. BMW knows this is a major safety issue, yet BMW will not issue a recall until NHTSA, NTSB, or another government entity forces BMW to do the right thing. Shameful. Please intervene on our behalf. Respectfully, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Oct 2023
- Incident date
- Oct 2022
- Mileage
- Not provided
- Outcome flags
- None reported
EngineSep 2023 · ODI 11545979Details +Close −
Passport BMW told us that there was a recall on the engine of our X5 and asked if we had to add oil periodically; our answer was yes. We were told that the engine failed the oil consumption test performed by Passport BMW and the engine needed to be replaced. Passport then said that we had to pay for the replacement of the engine, $2,500. The engine has been replaced, however the engine still leaks oil and now also leaks antifreeze additionally, engine malfunction is displayed permanently on the dashboard.
- Reported
- Sep 2023
- Incident date
- Feb 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringAug 2023 · ODI 11537873Details +Close −
The contact owns a 2011 BMW X5. The contact stated while driving 60 MPH, the steering wheel became stiff. No warning light was illuminated. The contact was able to pull to the side of the road. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was unknown.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJul 2023 · ODI 11532805Details +Close −
Sunroof window exploded/shattered without cause while driving on highway
- Reported
- Jul 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2022 · ODI 11499217Details +Close −
Foot wells or FRM module failed when installing a new battery. Now my windows and turning signals does not work after service when it was working before I took it to BMW of Bloomfield.
- Reported
- Dec 2022
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringSep 2022 · ODI 11483747Details +Close −
I was driving to work one morning On the highway, when I suddenly heard a loud sharp noise from the engine bay that followed with the engine and battery lights turning blinking on my display with sudden loss of steering. I panicked but quickly put my vehicle into neutral with my hazard lights on and slowly hit my brakes till I came to a complete stop on the highway. I got my vehicle towed back and upon further inspection saw that the idler pulley bolt snapped completely off. I researched and saw that this bolt has been recalled twice already with the same issue. If this was during a heavy traffic situation it could have been far worse.
- Reported
- Sep 2022
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringSep 2022 · ODI 11482331Details +Close −
Front drive shaft broke while driving and almost lost control.
- Reported
- Sep 2022
- Incident date
- Aug 2022
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2022 · ODI 11470883 · fireDetails +Close −
Our car get on fire from begin low on oil, we stopped on the side and went on another car to get oil at the gas station and Suddenly star on fire and our entire car truck burned. Luckily we were able to get out off the car on time.
- Reported
- Jun 2022
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- Fire
Power TrainJun 2022 · ODI 11470015Details +Close −
As I was slowing down to make a turn, the vehicle went into neutral and shut off. I immediately turned it back on and put it in drive and the same thing occurred moments later. I start it again and drove away enough to safely park. I let the car rest in the off position for 30 minutes and it drove fine. There were no warning lights and the vehicle is well maintained with scheduled services. I contacted the nearest reputable mechanic and explained the situation. I drove it there. They found no faulty codes when they plugged in the computer and the battery has no issues. The vehicle drives fine now, but this is very concerning especially since this took place in local traffic.
- Reported
- Jun 2022
- Incident date
- Jun 2022
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2022 · ODI 11451349Details +Close −
my vehicle has symptoms of the auxiliary water pump for turbocharger going bad. Th epump is noisy, and smells very hot/burnt. There was a recall in 2011-2012 that was done on my car for this part, however it appears the same issues are currently arising. Under the 0011730400 B110518 Recall: Electronic Auxiliary Coolant Pump , updated in 2018, my vehicle isn't listed as affected, however I believe it should be.
- Reported
- Feb 2022
- Incident date
- Feb 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2022 · ODI 11449821Details +Close −
The SUVs drive belt has come loose and was ingested through the front crankshaft seal, causing engine issues such as oil starvation leading to engine damage and unknown check engine codes. The SUV has been confirmed to have belt fragments inside the engine. I have video documentation.
- Reported
- Feb 2022
- Incident date
- Oct 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainSep 2021 · ODI 11434368Details +Close −
Under normal driving conditions on city roads the universal joint literally shattered. There is no aftermarket upgrades and no unlicensed work done the vehicle. I had just got it back from the dealership and they checked over it and it checked out good. This is outlandish I don’t understand why my vehicle is not within the recall.
- Reported
- Sep 2021
- Incident date
- Sep 2021
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2021 · ODI 11414345Details +Close −
BMW USA IS HIDDEN RECALL INFORMATION AND REPAIR HISTORY AND I AM WORRIED ABOUT CAUSE I DON’T KNOW WHAT THEY CHANGE OR DO OF MY CARE I NEED THIS INFORMATION PLEASE.
- Reported
- Apr 2021
- Incident date
- Jan 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel SystemApr 2021 · ODI 11413553Details +Close −
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED WHILE DRIVING AT 62 MPH, THE PASSIVE TANK LEVEL SENSOR FAILED. THE CONTACT THAT STATED THAT THE VEHICLE THEN WENT INTO LIMP MODE NOT ALLOWING HIM TO EXCEED 50 MPH WHILE DRIVING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO VALLEY BMW (4725 MCHENRY AVE, MODESTO, CA 95356) WHERE IT WAS DIAGNOSED WITH THE PASSIVE TANK LEVEL SENSOR NEEDING TO BE REPLACED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC CONFIRMED THE FIRST RESULT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS A WELL KNOWN ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000. *DT
- Reported
- Apr 2021
- Incident date
- Nov 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherApr 2021 · ODI 11407424Details +Close −
VEHICLE'S ENGINE, BEING A DIESEL, REQUIRES NOX TRAP SYSTEM AND SCR SYSTEMS IN ORDER TO REDUCE HARMFUL EMISSIONS PER EPA STANDARDS. IN ORDER FOR THE SCR SYSTEM TO WORK PROPERLY, THE ENGINE MUST INJECT DEF (DIESEL-EXHAUST FLUID) INTO THE SCR SYSTEM. IN THE BMW X5 35D, THE DEF SYSTEM IS COMPRISED OF TWO TANKS: THE ACTIVE TANK AND THE PASSIVE TANK. A COMMON PROBLEM WITH THIS SYSTEM IS THE PRIMARY SENSOR OF THE PASSIVE TANK FAILING. THE SENSOR ITSELF FAILS, BUT THE ENTIRE TANK HAS TO BE REPLACED AS A RESULT OF THE SENSOR'S ISSUES, RESULTING IN SEVERAL THOUSANDS OF DOLLARS BEING SPENT DUE TO THE SENSOR ITSELF NOT BEING ABLE TO BE REPLACED IN THE ORIGINAL TANK. RECALL IS RECOMMENDED FOR BMW TO REPLACE THESE SENSORS AS THE FAILURE OF THESE SENSORS RESULTS IN THE SCR CATALYST SYSTEM FAILING TO OPERATE, WHICH IN TURN SIGNIFICANTLY DECREASES ENGINE PERFORMANCE, INCREASES EXHAUST EMISSIONS, AND RESULTS IN THE ENGINE NOT KNOWING THE CAPACITY ON WHICH TO OPERATE. THIS CAN BE DANGEROUS.
- Reported
- Apr 2021
- Incident date
- Nov 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2021 · ODI 11405694Details +Close −
WHILE DRIVING HOME FROM WORK, THE ENGINE LIGHT CAME ON AND REDUCED SPEED ON I95 INTERSTATE 95SOUTH IN CHICAGO. I HAVE SPEND OVER $18,000 ON ENGINE ISSUE AND HIGH CONSUMPTION OF OIL IS ALSO A MAJOR ISSUE. THERE IS A SEVERE ENGINE ISSUE THAT MAY LEAD TO AN AUTO ACCIDENT WHILE DRIVING. ONCE THE ENGINE REDUCE POWER IT'S VERY DIFFICULT TO PULL THE TRUCK OVER TO SAFETY. THE WHOLE X5 5.0I NEEDS TO BE RECALLED.
- Reported
- Mar 2021
- Incident date
- Mar 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2021 · ODI 11400057Details +Close −
MY VEHICLE WAS PARKED ON THE STREETS DURING A VERY HARD RAINING DAY. AFTER THAT EVEN I WENT TO MOVE MY CAR 2 DAY LATER . THE CAR WAS CRANKING BUT NEVER WENT ON . I TROUBLESHOOT THE CAR AND I REALIZED THAT THE CABIN FILTER WERE FULL OF WATER. BELOW THE CABIN FILTER MY 2011 BMW X5 HAS A INTEGRATED SUPPLY MODULE THAT SUPPLY ELECTRICITY TO THE SPARK PLUG FOR MY SURPRISE THAT MODULES BURN BECAUSE OF THE WATER .
- Reported
- Mar 2021
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2021 · ODI 11398269Details +Close −
TRANSFER CASE: SLIPPING AND HESITATION IN MOTION/DRIVING AND ACCELERATION. ALSO POPPING AND SLIPPING IN FRONT END NEAR FRONT WHEELS... LOOKED UP ONLINE TROUBLESHOOTING AND FOUND PROBLEMS WITH 2011 MODEL DESIGN
- Reported
- Feb 2021
- Incident date
- Oct 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2021 · ODI 11398040Details +Close −
THE FOLLOWING TOOK PLACE IN JUNE 2020. I STILL OWN THE VEHICLE. I'VE GARAGE KEPT MY SUV, HOWEVER RECENTLY I MOVED TO CITY FOR WORK AND BEEN PARKING MY X5 OUTSIDE. IT HAD BEEN RAINING PRETTY HARD IN THE LAST FEW DAYS AND I WAS DRIVING W/ MY 4-YEAR-OLD IN BACK WHEN SUDDENLY THE DASHBOARD WARNING LIGHTS AND VARIOUS MESSAGES ON THE ENTERTAINMENT SCREEN STARTED FLASHING. THE WARNINGS TOOK ME OFF GUARD AND SOME OF THE MESSAGES THAT MY ENGINE MAY STALL IN THE MIDDLE OF TRAFFIC MADE ME PANIC, ESPECIALLY WITH MY KID IN THE BACK. I PULLED OVER AND STARTED TAKING PICTURES MESSAGES. I RESEARCHED AND FOUND THE WATER FROM THE SUNROOF LEAKS INTO THE LEFT SIDE OF THE TRUNK WHERE THE ELECTRONICS AND AUDIO EQUIPMENT ARE LOCATED. (NOW I KNOW IT LEAKED ON BOTH SIDE'AS LEITH BMW TECHNICIAN FOUND WATER ON THE RIGHT SIDE TOO WITH ELECTRIC WIRES SUBMERGED). I FOUND ABOUT HALF A GALLON OF WATER ACCUMULATED. I TOOK WATER OUT USING A WATER BOTTLE I CUT IN THE MIDDLE AND TRIED TO DRY OFF AFFECTED ELECTRONICS. WHEN I RESTARTED THE VEHICLE, THE CHIMES ARE GONE AND SO IS THE SOUND. THE RADIO STATIONS AND NAVIGATION WORKS, BUT THERE IS ABSOLUTELY NO SOUND COMING OUT. ALSO, THE TRUNK LIFT GATE DOES NOT AUTOMATICALLY OPEN ANYMORE MAKING IT VERY HARD TO OPERATE AND THE ENGINE LIGHT WON'T GO AWAY. I CONTACTED BMW AND EXPLAINED THE SITUATION AND THEY TOLD ME TO TAKE MY VEHICLE TO BMW AUTHORIZED DEALER AND PAY OUT OF POCKET FOR IT. THAT COST AROUND $400. I KEPT RECEIPT. ALL THEIR COMMUNICATION WAS VERBAL AS TO NOT LEAVE EMAIL TRAIL. THE ONLY SOLID REJECTION LETTER I RECEIVED IS WHEN THEY REPLIED TO MY BBB COMPLAINT. SO FAR I HAVE CONTACTED BMW DIRECTLY WHO REJECTED MY CLAIMS, BBB OF NEW JERSEY (WHERE BMW IS LOCATED) WHO CONTACTED BMW DIRECTLY AND BMW SENT A REJECTION LETTER, CONSUMER REPORTS, CPSP.GOV WHO DIRECTED ME TO NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THANK YOU FOR YOUR HELP.
- Reported
- Feb 2021
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2021 · ODI 11397040Details +Close −
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED WHILE DRIVING 35 MPH, HE HEARD A GRINDING NOISE COMING FROM CENTER OF VEHICLE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V138000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,171.
- Reported
- Feb 2021
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2021 · ODI 11396024Details +Close −
VEHICLE IS HAVING ISSUE WITH FRONT DRIVESHAFT UNIVERSAL JOINTS. SHAKING, AND LOSS OF POWER WHILE DRIVING ON HIGHWAY, TRANSMISSION MALFUNCTION LIGHT COMES ON. VEHICLE IS NOT STATIONARY AT ANY TIME THIS PROBLEM OCCURS. TOOK VEHICLE TO NEAREST MECHANIC, WHO IS ASE CERTIFIED AND BMW . SAID THAT VEHICLE NEEDS FRONT DRIVE SHAFT. EXPLAINED THAT THERE IS RECALL 17V-138 ON MY VEHICLE. RECOMMENDED CONTACTING LOCAL BMW SERVICE FOR REPLACEMENT. TECHNICIAN STATES THAT DRIVESHAFT IS FAILING AT SAME AREA AS RECALL EXPLAINS. WHEN CONTACTING TOM HESSER BMW OF SCRANTON, PA, WAS TOLD VEHICLE HAD SERVICE ACTION PERFORMED IN 2015 (PRIOR TO SI B26 02 17) UNDER PREVIOUS OWNER AT AROUND 57,000 MILES. EXTENDED WARRANTY COVERS 10 YEARS OR 120,000 MILES. VEHICLE HAS 137,000. ASKED IF VEHICLE COULD BE COVERED UNDER BMW CUSTOMER GOODWILL. WAS DENIED FOR NOT BEING A REGULAR CUSTOMER. FILED A FORMAL COMPLAINT WITH BMW NORTH AMERICA. DEFECTIVE PART WAS REPLACED WITH DEFECTIVE PART WHICH HAS ONLY LASTED 60,000 MILES AND NOW ENDANGERS MORE ACCIDENTS AS VEHICLE DRIVESHAFT COULD CATASTROPHICALLY FAIL AT ANY POINT. RECALL HAS NOT ADDRESSED ISSUE OF SAFETY AND RELIABILITY.
- Reported
- Feb 2021
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionFeb 2021 · ODI 11390933Details +Close −
DRIVESHAFT FEELS LIKE ITS FAILING IVE READ FORUMS ABOUT AIRBAGS BEING A SAFETY ISSUE
- Reported
- Feb 2021
- Incident date
- Jan 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlDec 2020 · ODI 11384886Details +Close −
VEHICLE INDICATED THE ENGINE WAS OPERATING AT REDUCED POWER, UNABLE TO ACCELERATE AND BARELY ABLE TO PULL OVER. SPEED WAS REDUCED TO 5MPH IN THE MIDDLE OF THE HIGHWAY.
- Reported
- Dec 2020
- Incident date
- Dec 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesDec 2020 · ODI 11382835Details +Close −
DRIVING THE X5 ON DASH DISPLAY APPEARED THE WARNING FOR PARKING BRAKES MALFUNCTION. 9THE VEHICLE WAS IN MOTION ON CITY STREET). FROM THAT TIME THE PARKING BRAKE IS NOT WORKING ANYMORE, THE DASH MESSAGE STAYS ON AND I HAVE THE ERROR ON DISPLAY. THIS IS A MANUFACTURING PROBLEM FOR THE ELECTRIC PARKING BRAKES, MANY PEOPLE EXPERIENCED THE SAME PROBLEM. THIS IS SAFETY PROBLEM FOR NOR=T BE ABLE TO SAFE PARK/STOP THE CAR ON SLOPED ROADS/PARKINGS.
- Reported
- Dec 2020
- Incident date
- Aug 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2020 · ODI 11372275Details +Close −
UPON DRIVING THE AIRBAG LIGHT CAME ON AND SAID IT WAS NOT RECOGNIZED SEAT BELT INDICATOR CAME ON ALSO SEND A PHOTO
- Reported
- Oct 2020
- Incident date
- Oct 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemAug 2020 · ODI 11352375Details +Close −
CABIN HAS ONE ODOR OF GASOLINE - ESPECIALLY NOTICEABLE ON INITIAL STARTING, WHEN STOPPED WITH THE ENGINE IDLING, AND UPON ACCELERATING FROM A COMPLETE STOP. I NOTICED THAT BMW HAS A RECALL FOR THIS PROBLEM, BUT MY VIN IS NOT INCLUDED IN THE RECALL. I HAVE SPENT SEVERAL HUNDRED DOLLARS HAVIN A MECHANIC ISOLATE THE LEAK, BUT IT HAS NOT BEEN FOUND. PLEASE HELP!
- Reported
- Aug 2020
- Incident date
- Jul 2020
- Mileage
- Not provided
- Outcome flags
- None reported
EngineAug 2020 · ODI 11343337Details +Close −
EXCESSIVE OIL CONSUMPTION UNDER NORMAL DRIVING CONDITIONS
- Reported
- Aug 2020
- Incident date
- Aug 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2020 · ODI 11331749Details +Close −
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE PARKING BRAKE FAILED. THE CONTACT WAS UNABLE TO PERFORM A MANUAL RESET OF THE PARKING BRAKE. THE CONTACT STATED THAT PARKING BRAKE MALFUNCTION ' DO NOT DRIVE ' GO TO THE NEAREST DEALER MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
- Reported
- Jun 2020
- Incident date
- Jun 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJun 2020 · ODI 11328543 · fireDetails +Close −
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THE VEHICLE WAS EMITTING A BURNING ODOR COMING FROM BOTH INSIDE AND OUTSIDE OF THE VEHICLE WHEN DRIVING. THE CONTACT STATED THAT AFTER STOPPING THEN ATTEMPTING TO ACCELERATE THE VEHICLE, THE VEHICLE WOULD HESITATE. IN ADDITION, THE VEHICLE JERKED WHEN TURNING OR DECELERATING. ON A SEPARATE OCCASION, THE AIR BAG WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER (ROADSHOW BMW, ADDRESS: 405 N GERMANTOWN PKWY #6207, CORDOVA, TN 38018, PHONE: (901) 365-2584) WHO INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V746000 (FUEL SYSTEM, GASOLINE), AS WELL AS, THE RECALLS FOR THE AIR BAGS AND ENGINE (NHTSA CAMPAIGN NUMBERS UNKNOWN). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE 190,000.
- Reported
- Jun 2020
- Incident date
- Feb 2020
- Mileage
- Not provided
- Outcome flags
- Fire
Vehicle Speed ControlFeb 2020 · ODI 11311246Details +Close −
THE CAR IS PUTTING OUT WHITE SMOKE. IT SEEMS AS THOUGH OIL IS ENTERING THE COMBUSTION CHAMBER AND BURNING OUT OF THE EXHAUST. THE OIL IS EITHER BURNING OR LEAKING INTO THE FUEL SYSTEM. THERE IS A SIGNIFICANT DECREASE IN FUEL CONSUMPTION AND THE ACCELERATION IS AFFECTED. AS I WAS DRIVING THERE WAS A WARNING THAT THE ENGINE HAS GOTTEN TOO HOT TO DRIVE AND TO PULL OVER IMMEDIATELY AND I HAD IT TOWED TO A GARAGE. THERE WERE NO TEMPERATURE WARNING LIGHTS OR COOLANT WARNING LIGHTS AND COOLANT LEVEL WAS FINE. BMW DOES NOT HAVE A TEMPERATURE GAUGE TO KNOW IF YOUR CAR IS GETTING HOT. STUPID DESIGN.
- Reported
- Feb 2020
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- None reported
EngineFeb 2020 · ODI 11308921Details +Close −
TL* THE CONTACT OWNS A 2011 BMW X5. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMUNATED. THE VEHICLE WOULD ROUGHLY TURN OFF AND HAD A SOUND OF THE ENGINE STILL RUNNING WHEN THE VEHICLE WAS TURNED OFF AND PARKED. THE DEALER CHECKERED FLAG BMW 5225 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462 (866) 414-7820 STATED THAT THE EXTENDED WARRANTY DID NOT COVER THE ISSUE.THE EGR COOLER THAT COOLS THE EXHAUST FUMES WAS DIAGNOSED AS THE ISSUE AND NEEDED TO BE REPLACED AND THERE WERE NO RECALLS. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 81,719.
- Reported
- Feb 2020
- Incident date
- Feb 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJan 2020 · ODI 11302404Details +Close −
ONE WEEK AFTER I PURCHASEED BMW X5, THE AIRBAG LIGHT SWITCHED ON MY DASHBOARD WHILE I WAS DRIVING ON HIGHWAY AND IGOT A MASSAGE SAYING"FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT FORCE LIMITER. CONTINUE TO WEAR SEAT BELT. PLEASE CONTACT THE NEAREST BMW CENTER."AS MY CAR HAS BEEN AFFECTED BY THE RECALL, A BMW DEALER WILL FIX THE AIRBAG PROBLEM FREE OF CHARGE. MY BMW DOESN'T HAVE TO HAVE AN EXISTING WARRANTY TO BE COVERED BY A RECALL. TODAY 1/27/2020 I WENT TO THE BMW DEALER IN EDISON FOR THE RECALL, AFTER 6 HOURS I RECEIVED THE CAR AND THE AIRBAG LIGHT STILL ON ???? I ASKED THE EMPLOYEE WHY THE AIRBAG STILL ON? HE ANSWERED ME " WE CHANGED THE PARTS BUT TO TURNE THIS LIGHT OFF YOU WILL PAY FOR IT " I ASKED HOW MUCH? HE SAID AROUND $400??? I DIDN'T AGREE AND LEFT THE DEALER WITH THE AIRBAG LIGHT ON. THE CONCLUSION, THEY DON'T WANNA DO IT FOR FREE!!!!, I'M DRIVING MY CAR WITHOUT PASSENGER SIDE AIRBAG????
- Reported
- Jan 2020
- Incident date
- Jan 2020
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionJan 2020 · ODI 11300529Details +Close −
DRIVESHAFT FAILURE
- Reported
- Jan 2020
- Incident date
- Jan 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJan 2020 · ODI 11300043Details +Close −
BURNING SMELL COMING FROM FAULTY/LEAKY EGR COOLER. EGR COOLER IS LEAKING INTERNALLY AND MIXING WITH SOOT AND BEING EXPELLED ONTO FRONT TIMING COVER. NOTICED SMELL AFTER LAST SERVICE 11/29/19. TOOK TO DEALERSHIP TO INVESTIGATE 1/13/2020. AFTER FURTHER RESEARCH THIS IS A KNOWN ISSUE (RECALLED) WITH BMW DIESELS MANUFACTURED 2010 -2017 IN THE USA AND ALSO EUROPE AND KOREA. THE MANUFACTURER DATES NEED TO BE EXTEND AS THIS IS A PROBLEM WITH VEHICLES OUTSIDE THE CURRENT RECALL DATES.
- Reported
- Jan 2020
- Incident date
- Nov 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJan 2020 · ODI 11296776Details +Close −
VEHICLE SHUDDERS AND HESITATES WHEN MAKING A HARD LEFT OF RIGHT TURN FROM A FULL STOP. (IE. TURNING RIGHT ON RED OR PULLING OUT OF A PLACE OF BUSINESS ONTO AN ACTIVE HIGHWAY.) I READ ABOUT 30 OTHER COMPLAINTS ABOUT THE SAME ISSUE - ALL POINTING A FAULTY "TRANSFER CASE". MY VEHICLE 2011 BWM X5 35I HAS 76,000 MILES. I DO SEE A POWER TRAIN RECALL FOR THE 2011 X5'S BUT MINE (FOR SOME UNKNOWN REASON IS NOT INCLUDED AND IT IS A 2011 (RECALL 17V138000) MY MECHANIC SAID IT WAS THE TRANSFER CASE AND WILL COST $3,000 TO REPAIR.
- Reported
- Jan 2020
- Incident date
- Dec 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2019 · ODI 11287909Details +Close −
I AM HAVING AN EXHAUST LEAK INTO MY CABIN. I ALREADY REPLACED THE EGR COOLER AND IT WENT AWAY, BUT NOW THE SMELL IS BACK.
- Reported
- Dec 2019
- Incident date
- Nov 2018
- Mileage
- Not provided
- Outcome flags
- None reported
EngineDec 2019 · ODI 11287374Details +Close −
THE VEHICLE LOSES POWER AND SUDDENLY INCREASE IT WHILE DRIVING THE VEHICLE IT ALSO JERKS STEERING FEELS LOOSE LEAKING OIL FROM THE ENGINE. COMPUTER ON THE DASH READS TO ADD A QUART THIS IS HAPPENING EVERY OTHER DAY SINCE I GOT IT BACK FROM THE DEALER. THE VEHICLE IS BACK AT THE DEALERSHIP AND ADVISORS TELL ME THERE IS NOTHING WRONG WITH THE OIL ALL LIES. THEY DISMANTLED MY ENTIRE ENGINE THE VEHICLE NEVER DROVE THE SAME AGAIN PLUS THE CHECK ENGINE LIGHT IS FLICKERING. PLEASE HELP!!!!!!! VEHICLE SHUT DOWN ON ME WHILE I WAS IN THE HIGHWAY DRIVING SLOWING I PULLED OUT OF THE HIGHWAY INTO AND EXIT AND FROM THERE I HAD IT TOW TO BMW AFTER THEY SO CALLED FIXED IT AGAIN
- Reported
- Dec 2019
- Incident date
- Jun 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2019 · ODI 11286694Details +Close −
DROVE MY VEHICLE IN TO THE BMW DEALER FOR COOLANT LEAK/WATER PUMP SERVICE AND OIL CHANGE. THE NEXT DAY THEY INFORM ME THE CAR STALLED DURING A STANDARD TEST DRIVE AFTER THE SERVICE WAS PERFORMED. THE WERE UNABLE TO SPECIFY WHAT CAUSED THE ENGINE TO STALL AND DID NOT RELEASE DIAGNOSTICS TO ME BUT TOLD ME THAT A NEW ENGINE WAS NEEDED. NY STATE DEPT OF VEHICLE FORWARDED A REPORT STATING VANOS FAULTS. THERE ARE CURRENTLY BMW RECALLS FOR ENGINE AND ENGINE COOLING, ELECTRIC AUXILIARY WATER PUMP FAILURE, AND AN UNSPECIFIED RECALL FOR VANOS BOLTS UNIT THAT LOOSEN OR BREAK OVER TIME CAUSING THE ENGINE TO HAVE REDUCED POWER OR STALL. MY VIN NUMBER IS NOT UNDER THESE RECALLS BUT SHOULD BE.
- Reported
- Dec 2019
- Incident date
- Feb 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2019 · ODI 11277430Details +Close −
THE PASSENGER SEAT WEIGHT OCCUPANCY SENSOR INTERMITTENTLY WORKS. I AM CONCERNED IF IT IS NOT WORKING PROPERLY, THE AIRBAG MAY NOT DEPLOY PROPERLY. ALSO, THE SEAT BELT WARNING LIGHT CHIMES EVEN THOUGH THE SEAT IS NOT OCCUPIED.
- Reported
- Oct 2019
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2019 · ODI 11270841Details +Close −
I GOT AN ENGINE MALFUNCTION WARNING LIGHT ON MY 2011 BMW X5. I BROUGHT IT TO A MECHANIC WHO TOLD ME THE ISSUE IS THE HIGH PRESSURE FUEL PUMP. THERE IS A RECALL FOR OTHER BMWS ALTHOUGH MINE IS NOT ON THE LIST. THE MECHANIC INDICATED THIS IS AN ONGOING ISSUE FOR MY BMW AND SHOULD BE COVERED BY A RECALL.
- Reported
- Oct 2019
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(14)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Air BagsSep 2018 · 18V030000Details +Close −
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." BMW is also recalling certain 2007-2010 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." BMW is also recalling certain 2007-2009 X5 xDrive30i, X5 xdrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag module, free of charge. The recall is expected to begin March 2018. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Power TrainFeb 2017 · 17V138000Details +Close −
BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.
Risk: If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →EquipmentFeb 2010 · 10V233000Details +Close −
BMW IS RECALLING CERTAIN MODEL YEAR 2011 X5 SAV AND X6 SAV PASSENGER VEHICLES MANUFACTURED FROM APRIL 1 THROUGH MAY 8, 2010. THE TIRE LABEL DOES NOT CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE VEHICLES ARE EQUIPPED WITH 20-INCH WHEELS, BUT THE LABEL STATES THAT THE VEHICLES WERE EQUIPPED WITH 19-INCH WHEELS AND THE STATED TIRE PRESSURE IS INCORRECT FOR THE EQUIPPED WHEELS.
Risk: IMPROPER TIRE INFLATION CAN RESULT IN PREMATURE TIRE FAILURE OR REDUCED VEHICLE HANDLING PERFORMANCE, EITHER OF WHICH CAN INCREASE THE RISK OF A CRASH.
Remedy: BMW WILL NOTIFY OWNERS AND PROVIDE CORRECT LABELS FREE OF CHARGE. THE OWNER WILL HAVE THE OPTION TO AFFIX THE LABEL THEMSELVES OR THEY MAY TAKE THEIR VEHICLE TO A BMW DEALER WHO WILL AFFIX THE LABEL FOR THEM AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2010. OWNERS MAY CONTACT BMW AT 1-800-525-7417.
Open full NHTSA recall record →Engine And Engine Cooling · 11V521000Details +Close −
BMW IS RECALLING CERTAIN MODEL YEAR 2011 5-SERIES, MODEL YEAR 2010-2011 5-SERIES GRAN TURISMO, MODEL YEAR 2009-2011 7-SERIES, MODEL YEAR 2010-2011 X5 SAV, AND MODEL YEAR 2008-2011 X6 SAV VEHICLES EQUIPPED WITH 8- OR 12-CYLINDER, TURBOCHARGED, ENGINES BECAUSE THE CIRCUIT BOARD FOR THE ELECTRIC AUXILIARY WATER PUMP CAN OVERHEAT.
Risk: THIS COULD LEAD TO A SMOLDERING OF THE PUMP OR AN ENGINE COMPARTMENT OR VEHICLE FIRE.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUXILIARY WATER PUMP FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 19, 2011. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Open full NHTSA recall record →Power Train · 16V311000Details +Close −
BMW of North America, LLC (BMW) is recalling certain model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010, 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010, and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November 17, 2010. The affected vehicles have a front driveshaft universal joint that may not seal out water and debris from getting in and damaging the joint, which could lead to its failure.
Risk: If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Air Bags · 16V364000Details +Close −
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5M vehicles, 2009-2011 X5 xDrive35d vehicles, 2008-2011 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, and 2010-2011 X6 ActiveHybrid vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, BMW is recalling certain model year 2007-2008 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5M vehicles, and 2008 BMW X6 xDrive35i, X6 xDrive50i and X6 M vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to high absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until they have been repaired. BMW will notify owners, and dealers will replace the passenger frontal air bag inflator or air bag module, free of charge. The recall began July 28, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Fuel System · 16V746000Details +Close −
BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.
Risk: The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump module, free of charge. The recall began February 2017. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Engine And Engine Cooling · 17V683000Details +Close −
BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.
Risk: An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.
Remedy: BMW will notify owners, and dealers will replace the PCV valve heater, free of charge. Interim letters were mailed on November 27, 2017. Owners will receive a second notification by the end of October 2018. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Engine And Engine Cooling · 18V248000Details +Close −
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Risk: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Open full NHTSA recall record →Engine And Engine Cooling · 18V336000Details +Close −
BMW of North America, LLC (BMW) is recalling certain 2009-2013 X5 xDrive 35d diesel vehicles. The engine idler pulley bolt may loosen over time and break.
Risk: If the idler pulley bolt breaks, the vehicle may unexpectedly lose power-assisted steering, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the idler pulley bolt with an improved part, free of charge. The recall began March 11, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Air Bags · 19V017000Details +Close −
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d vehicles and 2010-2011 X6 ActiveHybrid vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Air Bags · 20V016000Details +Close −
BMW of North America, LLC (BMW) is recalling certain 2009-2012 X5 xDrive35d, 2008-2012 X6 xDrive35i, X6 xDrive50i and X6 M, 2007-2012 X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M and 2010-2011 X6 ActiveHybrid vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSPI-2) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until this remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag, free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Air Bags · 20V017000Details +Close −
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →Engine And Engine Cooling · 23V707000Details +Close −
BMW of North America, LLC (BMW) is recalling certain 2010-2012 1 Series Coupe, 1 Series Convertible, 3 Series Sedan, 3 Series Convertible, 2010-2011 3 Series Sportswagon, 3 Series Coupe, 5 Series Sedan, X3 xDrive 28i, X3 xDrive 30i, X5 xDrive30i, and Z4 sDrive30i vehicles. The aluminum bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and possibly break.
Risk: Loose or broken VANOS unit bolts can result in an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the four VANOS bolts, free of charge. Interim letters notifying owners of the safety risk are expected to be mailed December 18, 2023. Owner notification letters were mailed June 19, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Crash-test ratings
2011 BMW X5 SUV 4WD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| X5 xDrive35d | 3.0L 6-cyl | All-Wheel Drive | Automatic (S6) | 19 | 26 | 22 |
| X5 xDrive35i | 3.0L 6-cyl | All-Wheel Drive | Automatic (S8) | 16 | 23 | 19 |
| X5 xDrive50i | 4.4L 8-cyl | All-Wheel Drive | Automatic (S8) | 14 | 20 | 16 |
| X5 xDriveM | 4.4L 8-cyl | All-Wheel Drive | Automatic (S6) | 12 | 17 | 14 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
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2011 BMW X5: frequently asked
What does the complaint record show for the 2011 BMW X5?
Owners filed 331 NHTSA complaints about the 2011 BMW X5. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2011 BMW X5?
The most-reported problem areas are Engine (26% of complaints) and air bags (20%).
How many recalls does the 2011 BMW X5 have?
14 recalls have been issued that affect the 2011 BMW X5, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2011 BMW X5 get?
The EPA rates the 2011 BMW X5 between 14 and 22 mpg combined, depending on trim and drivetrain.