2015 Mercedes Sprinter

one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of the Electronic Stability Control (“ESP”) control unit functions. If ESP control unit functions are disabled, vehicle driving stability may be impacted under certain driving conditions, increasing the risk of a crash.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

We rent this vehicle, and they hand-made installed additional seatbelt on the back of the van on top of a wooden structure, and they are renting this vehicle to others, claiming that it has 3 seating. This is a very big safety hazard.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Catastrophic engine failure one week after DEF warranty service following class action lawsuit.

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact's employer owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated that when the vehicle was started in the morning, there was a small puddle of fuel pooling under the fuel tank lid. The contact was not aware of any warning light being illuminated. The contact had taken the vehicle to an independent mechanic who diagnosed the vehicle and determined that the leak was from the fuel filler neck and the fuel filler neck needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 17V092000 (Fuel System, Diesel). The manufacturer was informed of the failure and informed the contact that the vehicle was not included in the recall. The contact was transferred by the manufacturer to the NHTSA Hotline. The failure mileage was approximately 180,000.

Reported

Apr 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Technician detected a leak on the power steering cable on my Sprinter [XXX] that a previous recall for the same model year as mine but the VIN is not currently associated with the recall. The defect is apparently the same, however, I am required to pay the maintenance to fix it for $657 How can I get this to be covered or reimbursed by the recall? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

For about a year occasionally when I put my van in park it rolls away mostly within approx.5 seconds thankfully all the times this happened I was able to jump back in to hit the brake pedal. I told the dealer the problem about 1 month ago they looked into it and said they could not find any problem.Yesterday for the first time my van rolled out of park approx.3 minutes later and collided with my other vehicle.I was able to see this happen and the time it took to roll away in park do to the fact I have video surveillance.I am at this point putting a chock behind the tire til I can figure out what to do.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

Crash

seat that driver sits on coming apart at 7 1/2 years am only driver an is my personal van , van is not a work van dealer wants $850 plus installation . my last van had 15 yrs was in good shape and no tears . when washing my seat with warm water and cloth its coming apart looks like bad material

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

Two separate incidents where wheel speed sensors failed. One in June 2022; one in September 2023. This disables antilock braking (ABS), electronic stability control (ESC), forward collision warning (FCW), brake force distribution and cruise control. Almost all safety features are disabled. Previously a safety recall has been implemented for the 5 ton Mercedes Sprinter model (3500), for these same faulty wheel sensors. Service for these Sprinters is difficult to schedule when traveling with an upfitted Class B (Roadtrek) RV like ours. The sensors are covered for replacement with our 10-year extension warranty for the emissions system, but only after failing. This places the driver + occupant (s) at risk until an available service center can be found and an appointment scheduled. Please issue a safety recall so we can have our remaining 2 wheel speed sensors replaced prior to failure.

Reported

Oct 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated that while the vehicle was parked in the driveway, he noticed fluid dripping from the vehicle. The contact stated that upon inspecting the vehicle, he noticed that the power steering hose was leaking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 20V663000 (Steering) The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 70,000.

Reported

Mar 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Mercedes-Benz Sprinter 2500. The contact stated while driving at various speeds, the vehicle jerked and lost motive power. The contact stated that the ABS and EMS warning lights were illuminated. The vehicle was diagnosed and repaired but continued to experience a failure. The manufacturer was informed of the failure and but offered no assistance. The failure mileage was approximately 124,000.

Reported

Aug 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Mercedes-Benz Sprinter 3500. The contact stated while driving approximately 35 mph, the transmission inadvertently downshifted into third gear and the vehicle stalled with an unknown warning light illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the rear wheel speed sensors were faulty and needed to be replaced. The vehicle was repaired, and the failure was remedied. The contact later received notification of NHTSA campaign number 21V042000 (Electronic Stability Control) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. Vin tool confirms parts not available. The failure mileage was 52,000.

Reported

Jul 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

I RECEIVED A RECALL NOTICE FOR THE THE REAR SPEED SENSORS ON THIS VEHICLE. I HAVE HAD BOTH FRONT SPEED SENSORS FAIL AND I BELIEVE THIS SHOULD BE LOOKED INTO AS WELL AS I BELIEVE THE ABS BRAKE SYSTEM WAS EFFECTED BY MY FRONT WHEEL SPEED SENSOR FAILURES. THE FIRST SENSOR FAILED 30 DAYS AFTER WARRANTY EXPIRED WHEN THE VEHICLE HAD LESS THAN 19,000 MILES. THE SECOND SENSOR FAILED ABOUT 3 MONTHS LATER.

Reported

Apr 2021

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

WHEN DRIVING THE VEHICLE WILL ACCELERATE BY ITSELF. THE BRAKES WILL PULSATE WHEN YOU TRY TO STOP AT THE ACCELERATED LEVEL YOU MUST PUT THE VEHICLE IN NEUTRAL TO STOP. THEN 3 LIGHTS APPEAR ON DASH, ABS,TIRE AND TRACTION. WHEN THE LIGHTS APPEAR THE VEHICLE RUNS FINE BUT CRUISE CONTROL WILL NOT WORK. WHEN VEHICLE IS TURNED OFF FOR THE DAY THE NEXT DAY THE LIGHTS ARE GONE FROM DASH AND THE VEHICLES RUNS PROPER FOR A SHORT PERIOD OF TIME. THIS ISSUE IS BECOMING MORE FREQUENT.

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

WE WERE TRAVELING ON FLAT, OPEN INTERSTATE ROADWAY IN RAINY WEATHER AT NIGHT WITH CRUISE CONTROL SET WHEN THE VEHICLE UNEXPECTEDLY ACCELERATED QUICKLY. I NOTICED THE VEHICLE FELT LIKE IT DOWNSHIFTED AND FELT LIKE IT WAS ACCELERATING HARD. I LOOKED AT SPEEDOMETER AND SPEED HAD INCREASED BY MORE THAN 5 MPH OVER WHAT CRUISE WAS SET IN A MATTER OF 4 SECONDS OR SO. I THEN APPLIED PRESSURE TO BRAKE PEDAL AT WHICH POINT THE VEHICLE FELT LIKE BRAKE SYSTEM PULSED 4 TIMES, AND CRUISE CONTROL DID NOT APPEAR TO DISENGAGE. I THEN HIT BRAKES AGAIN, AND PUSHED THE CRUISE CONTROL LEVEL TOWARD DASH AND CRUISE DISENGAGED THIS TIME. DURING OR IMMEDIATELY AFTER THIS EVENT, WARNING LIGHTS CAME ON IN DASH FOR ABS, ESP, VISIT WORKSHOP, AND OTHER WARNING LIGHTS THAT SAFETY FEATURES WERE DISABLED SUCH AS FORWARD COLLISION, BLIND SPOT INDICATORS IN MIRROR, ETC. THESE WARNING LIGHTS HAVE OCCASIONALLY WENT OFF FOR SHORT PERIODS OF TIME, BUT HAVE REMAINED ON FOR MOST OF TIME. SOMETIMES THEY WILL BE OFF WHEN STARTED, BUT COME ON AFTER TOUCHING BRAKE PEDAL. NO WARNING LIGHTS WERE ON PRIOR TO THIS EVENT.

Reported

Feb 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

BOTH REAR WHEEL SENSORS WENT OUT WITHIN 2 MONTHS OF EACH OTHER. ONE 6,000 MILES, THE OTHER 8,000 MILES. BOTH HIGHWAY DRIVING NO ROUGH ROAD

Reported

Jan 2021

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

I NOTICED A RECALL FOR THE MB SPRINTER 2500 - YEAR 2015-2020 WITH A LEAKING POWER STEERING CLAMP/HOSE.(20V-663) MY VAN IS NOT INCLUDED IN THIS RECALL DESPITE BEING A 2015 MB SPRINTER 2500. I HAD THIS PART REPLACED ON MY VAN TWO WEEKS AGO. PLEASE DIG DEEPER INTO THE VANS AS THERE ARE OTHER VINS THAT ARE BEING AFFECTED BY THIS EXACT SAME ISSUE THAT ARE NOT BEING INCLUDED IN THE RECALL. I HAD TO REPLACE THE DRIVE BELT TOO AS THE POWER STEERING FLUID WAS LEAKING ON THAT BELT.

Reported

Nov 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING ON THE FREEWAY WITH MY CRUISE CONTROL SET AT 65. THE VEHICLE ABRUPTLY STARTED ACCELERATING. FORTUNATELY I HAD LEFT MYSELF A GOOD DISTANCE FROM THE SEMI IN FRONT OF ME OR I WOULD HAVE RAMMED INTO THE BACK OF IT. THIS WAS QUITE UNNERVING AND AFTER BRAKING I RECEIVED THE FOLLOWING ERROR CODES: ABS, ESP, TRACTION CONTROL AND CRUISE CONTROL.

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

THIS VEHICLE HAS HAD 4 SEPARATE WHEEL SPED SENSOR FAILURES. WHEN EACH INCIDENT OCCURRED, THE VEHICLE WILL ACCELERATE ON ITS OWN AND AT THE SAME TIME THE ABS WILL NOT ALLOW FULL BRAKING PRESSURE WHILE UNDERWAY. YOU WILL HEAR THE ABS SOUND LIKE IT'S SLIDING ON A SLIPPERY SURFACE IN ANY CONDITION. AS THE VEHICLE ACCELERATES AND BRAKING PRESSURE IS GREATLY REDUCED, IT IS SOMETIMES NECESSARY TO QUICKLY SHOVE THE VEHICLE IN NEUTRAL TO KEEP FROM HITTING ANYTHING AHEAD. WHEN THESE FAILURES OCCUR IT CAN BE AT ANY SPEED OR ON ANY SURFACE. THIS VEHICLE WAS PURCHASED NEW AND NOW HAS APPROXIMATELY 45,000 MILES. OCCASIONALLY, PRIOR TO THE DASH LIGHTS INDICATING A WHEEL SPEED SENSOR FAILURE, THE VEHICLE WILL ALSO CUT ALL POWER. THIS TYPICALLY HAS HAPPENED ON HARD ACCELERATION ONTO A HIGHWAY, BEING EQUALLY DANGEROUS TO DRIVE. THE VEHICLE IS JUST GOING OUT OF WARRANTY AND I HAVE TRIED TO WORK OUT A SOLUTION WITH MERCEDES WHO HAVE NOW STATED I HAVE NO CLAIM. A FINAL FACTOR IS THAT AT ABOUT 10,000 MILES THIS VEHICLE HAD A MASSIVE SHORT THAT LITERALLY MELTED THE BATTERY DOWN. I HAVE SUGGESTED TO MERCEDES THAT THAT INCIDENT, UNDER WARRANTY, MAY HAVE DONE SEROUS HARM TO THE ENTIRE ELECTRICAL SYSTEM/COMPUTERS.

Reported

Nov 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

1 injuries

SEE UPLOADED DOCUMENT

Reported

Oct 2020

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING ON AN INTERSTATE HWY AND THE ABS AND ESP WARNING MALFUNCTION OCCURED WITH A VISIT WORKSHOP MESSAGE. THE ENGINE RPM REVED UP AND THE VEHICLE SLOWED TO 40 MPH. I WAS ABLE TO GET TO A SAFE PLACE. CONSULTATION WITH A REPAIR FACILITY DETERMINED THE CAUSE TO BE THE WHEEL SPEED SENSORS ON THE REAR WHEELS. FURTHER INVESTIGATION REVEALED THIS SAME THING PREVIOUSLY OCCURED WITH THE PREVIOUS OWNER WITH 4000 MILES ON THE VEHICLE THE SPEED SENSORS WERE REPLACED AT FACTORY AUTH DEALER AT THAT TIME. THIS INCIDENT I AM DESCRIBING OCCURED AT 12000 MILES ON THE VEHICLE. I WAS 700 MILES FROM HOME AND THE NEAREST FACTORY REPAIR FACILITY'S ONLY EMERGENCY OPENING WAS 3 DAYS IN THE FUTURE. THE INDEPENDENT REPAIR FACILITY THAT DIAGNOSED THE PROBLEM WAS NOT ABLE TO PERFORM THE NECESSARY REPAIRS. I DROVE HOME IN LIMP MODE. 4 SPEED SENSORS WERE PURCHASED AT A MERCEDES DEALER FOR A COST OF $900.00 AND REPLACED BY MYSELF. PRIOR TO REPLACING THE SENSORS THE SECOND TIME THE ABS AND ESP WARNING OCCURED BRIEFLY AND CLEARED ON THEIR OWN. MUCH RESEARCH HAS SHOWN THIS IS A VERY COMMON FAILURE OF THESE VEHICLES.

Reported

Oct 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

IN OCTOBER OF 2018 AT 28,860 ODOMETER MILES, THE PASSENGER REAR WHEEL SPEED SENSOR FAILED WHILE DRIVING FROM ATLANTA, GA TO WEST PALM BEACH, FL. CAUSING THE EPS, ABS, ANTI_COLLISION AND CRUISE CONTROL SYSTEM TO STOP FUNCTIONING WITH WARNING MESSAGES DISPLAYED ON THE DASH. I EXPERIENCED ERRATIC SPEEDS WHILE MANUALLY DRIVING HOME. ON OCTOBER 3, 2020, AT 39,214 ODOMETER MILES, THE SAME ISSUE HAPPENED AGAIN, ONLY THIS TIME IT WAS THE FRONT PASSENGER WHEEL SPEED SENSOR THAT FAILED WITH ALL THE SAME WARNING LIGHTS AND DISABLED EPS, ABS, ANTI-COLLISION AND CRUISE CONTROL SYSTEMS BEING SHUT DOWN. IN BOTH CASES THE FAILED SENSORS WERE REPLACED UNDER THE MERCEDES-BENZ EMISSION WARRANTY. I AM VERY CONCERNED THAT THESE FAILURES ARE COMMON WITH THIS MODEL VEHICLE AND I WILL CONTINUE TO EXPERIENCE FAILURES OF THESE SENSORS AFTER THE WARRANTY EXPIRES. I HAVE REPLACED TWO OF THEM SO FAR WITH LESS THAN 40,000 MILES ON THE VEHICLE AND THERE ARE STILL TWO MORE ORIGINAL SENSORS YET TO FAIL.

Reported

Oct 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

THIS IS A WINNEBAGO VIEW 24G ON SPRINTER 3500 CHASSIS. WHILE HIGHWAY DRIVING, SUDDEN ABS AND ESP WARNING LIGHT WITH MESSAGE TO GO TO WORKSHOP. CRUISE CONTROL STOPS WORKING. LOSS OF POWER AND SHIFTING ABILITY IS INTERMITTENT. WAS ABLE TO DRIVE (WITHOUT CRUISE CONTROL AND WITH WARNING LIGHTS ON) FOR 100+ MILES TO SHOP. WHEN LOSS OF POWER OCCURED, I WOULD PULL OFF THE ROAD AND TURN OFF ENGINE, AND THIS WOULD TYPICALLY RESOLVE THE PROBLEM FOR AWHILE SPRINTER AUTHORIZED SERVICE CENTER REPLACED BOTH REAR WHEEL RPM SENSORS 7/3/20 ($581.09). SAME CONDITION RE-APPEARED DURING SIMILAR DRIVING CONDITION. SAME SPRINTER DEALER REPLACED RIGHT FRONT WHEEL SPEED SENSOR TO RESOLVE THE PROBLEM ON 8/18/20 ($507.48).

Reported

Oct 2020

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

ON 10/15/2018 WHILE DRIVING THE VEHICLE I BEGAN EXPERIENCING FLUCTUATIONS IN SPEED, WHAT FELT TO BE AT TIMES A SLIPPING TRANSMISSION, DIFFICULTY BREAKING, AND INEXPLICABLE WARNINGS ON MY DASH MESSAGE BOARD, AND A FEELING OF A LOSS OF CONTROL OF THE VEHICLE. I HAD THE VEHICLE TOWED FROM TUNICA, MS. TO MEMPHIS, TN. TO TAG TRUCK CENTER, A CERTIFIED REPAIR CENTER FOR SPRINTERS, WHERE THEY DIAGNOSED A FAULT IN THE RIGHT REAR WHEEL SPEED SENSOR. THEY REPLACED THE RPM SENSOR. THE COST FOR THE REPAIR WAS $494.20. AT THE TIME I HAD 23,029 MILES ON THE VEHICLE, BUT THE REPAIR WAS NOT COVERED BY A VEHICLE WARRANTY.

Reported

Oct 2020

Incident date

Oct 2018

Mileage

Not provided

Outcome flags

None reported

VEHICLE HAS A HIGH FAILURE RATE FOR TIRE ROTATION SPEED SENSORS. THIS CONDITION IMMEDIATELY DISABLES THE ANTILOCK BRAKES, STABILITY CONTROL, TRACTION CONTROL AND CRUISE CONTROL. VEHICLE MILEAGE WAS 31000 MILES AT LOSS OF THIRD SENSOR. VEHICLE WAS IN MOTION AT HIGHWAY SPEEDS AT THE TIME OF ALL FAILURES.

Reported

Sep 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2016 THOR SIESTA INSTALLED ON A 2015 MERCEDES BENZ SPRINTER 3500 CHASSIS. THE CONTACT STATED THAT UPON APPROACHING A STOP, THE CONTACT HEARD A LOUD ABNORMAL GRATING NOISE. UPON INSPECTION, THE CONTACT NOTICED THAT THE RECEIVER HITCH THAT WAS ATTACHED TO A BAR HAD FRACTURED FROM THE CHASSIS. THE TOW BAR WAS STILL ATTACHED TO THE RECEIVER HITCH HOWEVER, DUE TO THE FAILURE, THE TOW BAR WAS DRAGGING ON THE ROAD. THE SAFETY CABLE FROM THE TOW BAR WAS ALSO NO LONGER ATTACHED TO THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 31,842.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

WHILE GOING UPHILL AT ABOUT 50 MPH ON A HIGHWAY THE VEHICLE DID A HARD DOWNSHIFT AND THREE ENGINE LIGHTS CAME ON,ESP,ABS&ASR . I STOPPED AND CHECK TIRES AND AIR PRESSURE ALL OK. AT TIMES THE ENGINE WOULD BUCK, THEN SPEED UP. TURNED OFF ENGINE THEN STARTED IT AGAIN. I WAS ABLE TO DRIVE ABOUT 50 MILES TO MERCEDES DEALER WHO DIAGNOSED AS THE REAR AXEL SPEED SENSORS FAILURE. MEDFORD MERCEDES-BENZ REPLACED BOTH REAR REAL AXEL SPEED SENSORS (VEHICLE MILEAGE 27907) COST $909.00. VEHICLE WARRANTY ON SPEED SENSOR IS 5 YR OR 100,000 MILES.

Reported

Jul 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING AT 65 MILES AN HOUR ON INTERSTATE AND THE VEHICLE DECELERATED AND THEN ACCELERATED AND CONTINUED TO ACCELERATE. THE CRUISE CONTROL WAS NOT ON AT THE TIME. I TRIED TO BRAKE BUT THE VEHICLE CONTINUED TO TRY TO ACCELERATE AS I DEPRESSED THE BRAKE PETAL. THE ONLY WAY TO STOP THIS WAS TO PHYSICALLY PUT THE VEHICLE IN NEUTRAL. AFTER SITTING FOR A PERIOD OF TIME MULTIPLE ALARMS WERE DISPLAYED. I WAS ABLE TO DRIVE AGAIN ONCE THE VEHICLE WAS IN ALARM MODE AND THE ANTI LOCK BRAKING SYSTEM HAD DISABLED ITSELF. I AM AN EXPERIENCE DRIVER. I AM AFRAID THAT ANOTHER PERSON MAY HAVE PANICKED AND THE RESULT MAY HAVE BEEN MUCH DIFFERENT. THE ATTACHED IMAGES SHOWS THE ALARMS THAT WERE PRESENT AFTER THE INCIDENT, ABS ALARM, ESP ALARM, AND ANTI TRACTION LIGHT THE PROBLEM WAS ULTIMATELY FOUND TO BE A FAULTY WHEEL SPEED SENSOR ON THE DRIVER SIDE REAR TIRE. VERY DANGEROUS, I HAVE ALSO FOUND OTHER TESTIMONIALS ONLINE SINCE THIS INCIDENT

Reported

Jul 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

I'M EXPERIENCING WHEEL SPEED SENSOR MALFUNCTION AND FAILURE AT INTERSTATE HIGHWAY SPEED. IT'S HAPPENED APPROX 10 TIMES. ONCE WHEN ENCOUNTERING A DIP IN THE ROAD. ONCE IN HEAVY CROSS WINDS. AND LASTLY WHEN PASSING AN 18 WHEELER. UPON MALFUNCTION, MY CAMPER LOOSES POWER DUE TO CRUISE CONTROL DROPPING OUT. THIS PUT ME IN UNSAFE CONDITION PASSING 18 WHEELER. FIRST FAILURE WAS ON I-8 IN REMOTE COUNTRY. I MADE IT TO SAFE AREA BUT WAS VERY STRESSED. FAULT CLEARED AFTER RESTARTING MY ENGINE. NEXT EVENT WAS IN COLORADO IN AUGUST 2019. IN HEAVY CROSSWIND ON INTERSTATE SYSTEM CODED 'WHEEL SPIN, LOSS OF TRACTION.' MULTIPLE TIMES I STOPPED, KILLED ENGINE, BUT CODES DIDN'T CLEAR. UPON LEAVING CAMP IT CODED ADDITIONAL ABS FAILURE. THIS RESULTED IN BREAKDOWN. VEHICLE BECAME ERRATIC JERKING AND LURCHING. I CALLED MERCEDES AND WAS TOWED 250 MILES TO DEALER IN LITTLETON CO. RIGHT REAR WHEEL SPEED SENSOR REPLACED. LASTLY THIS HAPPEN AGAIN TWO DAYS AGO ON I-20 IN LOUISIANA. WHILE PASSING AN 18 WHEELER MY SPRINTER CODED 'WHEEL SPIN, VEHICLE SKID'.' IMMEDIATE LOSS OF CRUISE CONTROL CAUSED LOSS OF SPEED. THE LARGE TRUCK SPED BY ME IN THE INSIDE LANE BUFFETING ME BADLY! I MAINTAINED CONTROL BUT THIS WAS UNSAFE FOR MYSELF AND THE TRUCK DRIVER! UPON GETTING OFF INTERSTATE I GOT ABS CODE WITH VEHICLE STUCK IN LOW GEAR (COMPUTER GENERATED RESPONSE).MERCEDES HAS ONCE AGAIN TOWED MY SPRINTER TO DEALER FOR REPAIR. ALL SAID THESE SENSORS ARE NOT FIT FOR PURPOSE. THEIR FAILURES AT HIGHWAY SPEED PUT OPERATORS AT RISK. THIS RUINS CONSUMERS PLANS.IT PUTS US UNSAFELY ON THE SIDE OF THE ROAD WAITING ON TOW TRUCKS.

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING OUR 2015 MERCEDES SPRINTER 3500 ON I-5 SOUTH FROM OAKLAND, CA TO JOSHUA TREE NATIONAL PARK ON THURSDAY, MARCH 19 SUDDENLY OUR SPEED CONTROL QUIT FUNCTIONING AND THE ABS, ESP AND TRACTION CONTROL LIGHTS ON OUR INSTRUMENT PANEL LIGHTED UP. WE IMMEDIATELY CALLED A MERCEDES BENZ SERVICE DEPARTMENT IN BAKERSFIELD, CA AND WERE TOLD THAT AS LONG AS THE VAN SEEMED TO BE DRIVING , BRAKING AND HANDLING NORMALLY WE DID NOT NEED TO BRING IT IN FOR SERVICE BUT COULD CONTINUE DRIVING. THE VAN DID SEEM TO BE RUNNING NORMALLY SO WE DROVE ON WITHOUT SPEED CONTROL. ABOUT 400 MILES LATER AS WE WERE DRIVING INTO JOSHUA TREE NATIONAL PARK THE BRAKES STARTED TO MAKE A LOUD CLICKING NOISE WHEN THE PEDAL WAS DEPRESSED COMPLETELY AND THE TRANSMISSION WOULD NO LONGER SHIFT OUT OF 2ND GEAR MAKING IT IMPOSSIBLE TO DRIVE OVER 30 MPH. WE HAD TO HAVE THE VAN TOWED 46 MILES BACK TO PALM SPRINGS, CA AND AWAIT THE MERCEDES BENZ SERVICE DEPARTMENT THERE OPENING ON MONDAY, MARCH 23. AT THE SERVICE DEPARTMENT THEY DIAGNOSED THE REAR WHEEL SPEED SENSORS HAD FAILED WITH ONLY 48,271 MILES ON THE ODOMETER. THE FOLLOWING DAY THEY REPLACED THE REAR WHEEL SPEED SENSORS AND THE VAN WAS RUNNING NORMALLY AGAIN. I HAVE RESEARCHED THE PROBLEM WITH THE WHEEL SPEED SENSORS ON MERCEDES BENZ SPRINTER VANS. IT SEEMS TO BE A COMMON PROBLEM AT LEAST FROM THE YEAR 2013-2016. IT IS UNACCEPTABLE THAT A VAN THAT MERCEDES PROMOTES FOR ITS UTILITY HAS THIS KIND OF FAILURE COMMONLY. IT IS A SIGNIFICANT SAFETY ISSUE. WE WERE DRIVING ON DRY PAVEMENT SO NOTICED NO PROBLEM WITH PERFORMANCE UNTIL THE BRAKES BEGAN TO MALFUNCTION AND THE VAN WOULD NOT SHIFT ABOVE 2ND GEAR. IF WE HAD BEEN ON WET OR SLICK ROADS THE LACK OF ANTI-LOCK BRAKES, TRACTION CONTROL AND ELECTRONIC STABILITY CONTROL WOULD HAVE MADE THE VAN DANGEROUS TO DRIVE. MERCEDES BENZ NEEDS TO DO SOMETHING TO REMEDY THIS COMMON FAILURE.

Reported

Apr 2020

Incident date

Mar 2020

Mileage

Not provided

Outcome flags

None reported

THIS IS THE SECOND TIME THE RPM SPEED SENSORS HAVE NEEDED TO BE REPLACED ON MY 2016, 3500 MERCEDES SPRINTER

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

None reported

THE 2015 SPRINTER VAN WAS CONVERTED TO RECREATIONAL VEHICLE (RV) BY ERWIN-HYMER GROUP NA AKA ROADTREK WHICH I PURCHASED IN 2016. IT WAS SOLD AS SEATING FOR 4 (ORIGINAL SPRINTER VAN - DRIVER AND FRONT PASSENGER SEAT AND AN ADDED ROW/2 CAPTAIN CHAIRS BEHIND THAT) IN 2019 ERWIN-HYMER NA GROUP /ROADTREK FILED BANKRUPTCY TAKING AWAY 4 OF THE 6 YEARS WARRANTY I PURCHASED (VIOLATION OF MAGNUSON-MOSS WARRANTY ACT). I REACHED OUT TO THE COURT APPOINTED RECEIVER ALVAREZ&MARSAL CANADA WHO SAID THAT NO FUNDS WERE SET ASIDE FOR CONSUMERS. ADDITIONALLY, IN 2019 I WAS NOTIFIED THAT THE SECOND ROW/ 2 ADDED CAPTAIN SEATS/SEAT BELTS COULD FAIL IN A CRASH AND NOW MY VEHICLES SECOND ROW SHOULD NOT BE OCCUPIED WHILE THE VEHICLE IS MOVING. (NOTIFIED IN JAN. 2020 NHTSA 19V450) YES THIS IS A SAFETY VIOLATION BUT ALSO A CONSUMER AND ROAD SAFETY ISSUE. THE RV INDUSTRY IS PUTTING LARGE VEHICLES ON THE ROAD AND THEIR IS NOT ENOUGH REGULATION TO INSURE HIGHWAY SAFETY.

Reported

Feb 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SURGED AND THE ANTI-SKID AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MELBOURNE (509 E NASA BLVD, MELBOURNE, FL 32901) WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED SENSOR WAS DEFECTIVE. THE SENSOR WAS REPLACED. THE CONTACT STATED THAT ALL FOUR WHEEL SENSORS WERE REPLACED WITHIN THE LAST YEAR. THE REPAIRS WOULD LAST APPROXIMATELY FIVE MONTHS BEFORE THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED 10% OFF THE REPAIR COST. THE CONTACT STATED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. *PM CONSUMER STATES THAT VEHICLE IS UNSAFE TO DRIVE IN RAIN OR ON WET ROADS. *DL

Reported

Nov 2019

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING, THREE WARNING LIGHTS ILLUMINATED ADVISING I HAD LOST MY ABS AND MY CRUISE CONTROL FAILED. THE VEHICLE SOON WENT INTO LIMP MODE. BOTH REAR WHEEL ABS SPEED SENSORS FAILED AND WERE REPLACED BY A MERCEDES SPRINTER DEALER. I SOON DISCOVERED THIS IS A VERY COMMON FAILURE. THE VEHICLE ONLY HAD 32000 MILES ON IT WHEN THE PROBLEM OCCURRED. THE SERVICE AGENT SAID IT WAS A VERY COMMON PROBLEM ON THE SPRINTER RV VEHICLES. I FEEL MERCEDES SHOULD FIX THE PROBLEM AS IT IS AN INHERENT SAFETY PROBLEM FOR THESE VEHICLES. I WAS TRAVELING 65 MPH ON AN INTERSTATE HIGHWAY WITH CRUISE CONTROL ENGAGED WHEN THE PROBLEM OCCURRED. THIS COULD HAVE BEEN A SAFETY ISSUE HAD I NEEDED THE BRAKES AT THAT MOMENT.

Reported

Sep 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. WHILE PARKING ON A HILL WITH THE EMERGENCY BRAKE APPLIED, THE BRAKE FAILED AND THE VEHICLE STRUCK A CURB IN REVERSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AT A LATER DATE, WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND THE REAR WHEELS SEIZED. THE CONTACT WAS ABLE TO PARK THE VEHICLE ON THE SIDE THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF HANOVER (LOCATED AT 1877 WASHINGTON ST, HANOVER, MA 02339, (781) 924-4200) WHERE IT WAS DIAGNOSED THAT A SPRING HAD FRACTURED AND THE EMERGENCY BRAKE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 69,000. THE VIN WAS NOT AVAILABLE.

Reported

Sep 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTH ORLANDO (1100 RINEHART RD, SANFORD, FL 32771) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED AIR BAGS REPLACED NO LONGER SAGETY PROBLEM. *JB

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL: RECEIVED NOTICE APPROXIMATELY 6 MONTHS AGO. SAN FRANCISCO DEALER STILL DOES NOT HAVE THE PARTS TO CORRECT PROBLEM. I DON'T KNOW IF IT IS SAFE TO DRIVE THE VEHICLE AND NO ONE CAN OR IS WILLING TO GIVE ME THAT ASSURANCE. SHOULD I NOT DRIVE IT?

Reported

Jul 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

TAKATA RECALL: MERCEDES ADVISED ME THAT THE REPLACEMENT AIRBAGS FOR PASSENGER SIDE MAY NOT BE READY UNTIL 2020. THIS IS UNACCEPTABLE. THEREFORE THIS IS MY FORMAL COMPLAINT.

Reported

Jul 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

MY AIR CONDITIONING SYSTEM WENT OUT AT 90K IT'S A VERY COMMON PROBLEM FOR THIS VEHICLE ACCORDING TO MY MECHANIC. THE AC COMPRESSOR STOPPED WORKING CAUSING A $3000 BILL THEN TO MAKE MATTERS WORSE THE NEW ONE BROKE DOWN 1Y LATER THEN THEN 2ND ONE BROKE AFTER JUST 3 MONTHS OF BEING ISOLATED. NOW THE 3RD ONE IS OUT AND THEN WARRANTY WON'T COVER IT BECAUSE IT WAS ONLY FOR 2Y . I'M SO FRUSTRATED ABOUT MERCEDES NOT ISSUWING A RECALL OR SOMETHING THAT WILL HELP OWNERS LIKE ME OF BEEN STUCK WITH A HUGE REPAIR BILL AND FRUSTRATION

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V004000 (AIR BAGS) AND 16V077000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF OMAHA (14335 HILLSDALE AVE, OMAHA, NE 68137, (402) 378-9048) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED PARTS WILL NOT BE AVAILABLE UNTIL SEPT. 2019.*JB

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

THE VEHICLE HAD A LEAK THROUGH THE ROOF MOUNTED REAR A/C UNIT. THIS LEAK ALLOWS WATER INTO AN AREA WITH ELECTRICAL CONNECTIONS AND ONTO PASSENGER'S. ONLY THROUGH A GOODWILL REPAIR WAS THIS REPAIR COMPLETED BECAUSE MY FACTORY WARRANTY IS EXPIRED AND MY EXTENDED WARRANTY WON'T COVER SUCH A REPAIR.

Reported

Apr 2019

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

ABS,ESP AND TRACTION CONTROL OUT. WHEEL SPEED SENSORS CAUSE FAULT THAT TRIGGERS ALL THREE SYSTEMS TO FAIL. I HAVE REPLACED REAR WHEEL SENSORS THREE TIMES. WHEN FAILING THE TRANSMISSION IS ERRATIC AND WANTS TO SURGE AHEAD. I MUST STAND ON THE BRAKE TO NOT HIT THE CARS IN FRONT. MY VEHICLE HAS 22,000 MILES AND ISSUE STARTED ON OUR FIRST ROAD TRIP. IT USUALLY HAPPENS WHEN GOING ABOUT 5 MPH IN TRAFFIC. OUR VEHICLE IS A WINNEBEGO NAVION WITH A MB SPRINTER BASE. THIS PROBLEM IS STRICTLY A MERCEDES PROBLEM. *DT*JB

Reported

Apr 2019

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

I PURCHASED THIS VEHICLE FROM A PRIVATE PARTY IN 2016 IT IS A SPRINTER WITH A COACHMAN FOREST RIVER MOTORHOME/COACH ON THE CHASSIS I HAVE ALMOST NO VISIBILITY ON THE PASSENGER SIDE LOOKING IN THE SIDE VIEW MIRROR. BECAUSE THEY INSTALLED AN AWNING AT THE FACTORY BEFORE THEY SOLD IT AS A NEW VEHICLE. I CONTACTED THE NTSB AND FILED A COMPLAINT IN JULY OF 2016(APPROXIMATELY) AND WAS TOLD IT WOULD BE LOOKED INTO. I NEVER HEARD BACK. I COMPLAINED TO MERCEDES AND THEY SAID THEY SELL THOUSANDS OF CHASSIS TO COACH MANUFACTURERS AND IT IS NOT THEIR PROBLEM. I CONTACTED COACHMAN AND FOREST RIVER AND GOT THE RUNAROUND. THIS IS A SERIOUS PROBLEM AND NEEDS TO BE ADDRESED. I AM SURE THERE ARE THOUSANDS OF VEHICLES OUT THERE WITH THE SAME PROBLEM.

Reported

Mar 2019

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

CURRENT ISSUE AND PAST PROBLEMS WITH THE PROPANE SYSTEM. ON MY 2015 WINNEBAGO ERA. IT CONTINUES TO VENT ENTIRE PROPANE TANK INSPIT OF THREE PRIOR ATTEMPTS BY WINNABAGO DEALERS EFFORTS TO FIX PROBLEM. *BF AFTER I FINALLY GOT MY VEHICLE IN AUGUST 18. I USED IT ON A FOUR DAY TRIP TO SEE THE ECLIPSE. SINCE THEN I HAVE TAKEN IT FOR A RIDE TWICE A MONTH AND I RAN THE GENERATOR THREE TIMES, AS INSTRUCTIONS DICTATE. PROPANE TANK SHOWED NEARLY FULL THREE WEEKS AGO. LAST WEEK I SMELT PROPANE GAS COMING FROM UNDER THE VEHICLE IN MY DRIVE WAY. AS A VOLUNTEER FIREMAN I WAS CONCERNED ABOUT IGNITION AT THE SOURCE SO I CLEARED THE AREA. AFTER A FEW HOURS THERE IS NO MORE SIGN OR SMELL OF PROPANE, HOWEVER, THE SYSTEM PANEL SHOWS THE PROPANE TANK IS EMPTY. EVEN THOUGH THE SERVICE SHUT-OFF VALVE WAS CLOSED. THIS IS THE THIRD TIME I HAVE HAD AN ISSUE WITH THE PROPANE SYSTEM 1) RECALL, 2) THE LAST PROPANE SYSTEM BLOW OUT WHILE CAMPING, 10 WEEKS AGO AND 3) NOW. COLERAIN RV CINCINNATI 800332-4270 OR 513-923-3600 WAS IS THE RV DEALERSHIP THAT WORKED ON MY VEHICLE AND [XXX] IS THE SERVICE ADVISER, WINNEBAGO INDUSTRIES SERVICE ADMINISTRATION, OR@WINNEBAGOIND.COM | 800-537-1885 605 W CRYSTAL LAKE RD | FOREST CITY, IA 50436 THE RV DEAND SPEAK TO ADAM MY SERVICE ADVISER ON THE LAST GO AROUND ON MONDAY 27 NOV TO TAKE MY VEHICLE BACK IN TO GET THIS PROBLEM FIXED. MY LEVEL OF CONCERN ABOUT THE OVERALL SAFETY OF THIS ISSUE AND VEHICLE IS VERY STRAINED AT THIS POINT. *TR

Reported

Nov 2017

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

DEALERSHIP STATED THEY DID NOT HAVE THE PARTS TO COMPLETE THE RECALL WHEN TAKEN IN BACK IN FEBRUARY 2017. WHICH WAS NOT NOTED ON THE INVOICE.

Reported

Oct 2017

Incident date

Feb 2017

Mileage

Not provided

Outcome flags

None reported

I HAVE A MB 2015 SPRINTER PASSENGER VAN WITH 14,345 MILES. THE VEHICLE HAS KUMHO ROAD VENTURE ATP/M 245/75R16 TIRES. ON A FAMILY TRIP THIS SUMMER THE RIGHT REAR TIRE STARTED TO CAUSE A JUMPING VIBRATION. IT WAS CAUSED BY TIRE BELT SEPARATION. THIS ISSUE PLACED MY WIFE AND MY TWO 9 YEAR OLD CHILDREN ALONG WITH OTHERS IN HARMS WAY. I HAVE SEEN IN WEBSITES ALL THE ISSUES OF TIRE BELT SEPARATION KUMHO TIRES ARE HAVING. AT THIS POINT I HAVE THE VEHICLE SITTING IN Y DRIVEWAY UNTIL I CAN GET A RESOLUTION TO THIS PROBLEM. KUMHO SHOULD BE HELD ACCOUNTABLE FOR ALL THESE TIRE ISSUES AND BE RESPONSIBLE TO CORRECT THE PROBLEM TO ALL THE CUSTOMERS WHO HAVE THIS ISSUE.

Reported

Oct 2017

Incident date

Jun 2017

Mileage

Not provided

Outcome flags

None reported

PURCHASED VEHICLE WITH STEERING WHEEL CONTROLS FOR RADIO VOLUME AND HANDLESS TELEPHONE ANSWERING AS I PREFER TO TO KEEP BOTH HANDS ON THE WHEEL WITH A LARGER, HEAVIER VEHICLE. RECALL REMOVED FUNCTION OF SAID CONTROL AND WAS TOLD IT WILL NOT BE FIXED. VERIFIED BY PHONE CALL TO WINNEBAGO. INQUIRED AT FACTORY AND WAS TOLD THAT I HAD TO MAKE AN APPOINTMENT TO SPEAK TO A TECHNICIAN, OR CALL. TO ANSWER THE PHONE, I NOW HAVE TO TAKE MY EYES OFF THE ROAD, FIND THE SMALL SQUARE ON THE TOUCH SCREEN TO ANSWER AND DISCONNECT . I ALSO HAVE TO CONTINUALLY ADJUST THE VOLUME BECAUSE THE MUSIC ON MY I-POD HAS BEEN DOWNLOADED AT DIFFERENT TIMES AND EACH SONG PLAYS AT A DIFFERENT VOLUME

Reported

Sep 2017

Incident date

Jun 2017

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING THE RV ON A HIGHWAY REFRIGERATOR CAME COMPLETELY OUT OF CABINET AND WHEN I TURNED IT FELL OUT INTO THE MIDDLE OF RV AISLE

Reported

Aug 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 2500. WHILE THE VEHICLE WAS AT THE DEALER FOR INSPECTION, IT WAS DISCOVERED THAT THE DIESEL PARTICULAR FILTER WAS FRACTURED. THE CHASSIS CONNECTING BRACKET FAILED AND FRACTURED THE DIESEL PARTICULAR FILTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THAT THE WARRANTY WAS EXPIRED AND THE REPAIR COST WOULD NOT BE COVERED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

Reported

Apr 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

THE 2015 MERCEDES-BENZ SPRINTER CRUISE CONTROL SHOWS NO ICON WHEN ACTIVATED. THE CRUISE CONTROL, LEVER IS LOCATED CLOSE TO THE TURN SINGLE SWITCH AND HAS A SIMILAR DESIGN. MAKING IT EASY TO ACTIVATE BY MISTAKE. THE DESIGN I BELIEVE IS NOT A THE PROBLEM. BENZ HAS USED THIS LAYOUT FOR YEARS ON ALL VEHICLES. THE FACT THAT THE DRIVER IS NOT INFORMED IS A SAFETY PROBLEM. I QUESTIONED MERCEDES ABOUT THIS AND WAS TOLD, THE 2016 MODELS HAVE A ICON THAT DOES SHOW THE SYSTEM IS ON. INCLUDING SHOWING SET SPEED. BUT IT DOES NOT STAY ON. SIMPLY PUT IT SHOWS ICON AND SPEED WHEN ACTIVATED BUT ONLY FOR A SECOND OR SO. THIS I FEEL IS ALSO A SAFETY PROBLEM. PLEASE UNDERSTAND THIS IS NOT A COMPLAINT ABOUT ANYTHING BUT THE LACK OF INFORMATION THE VEHICLE EXTENDS TO THE DRIVER. I HAVE AND WILL CONTINUE TO BELIEVE MERCEDES IS A LEADER IN AUTO SAFETY. ITS HARD FOR ME TO BELIEVE WITH TODAY'S TECHNOLOGY, BENZ OVER LOOKED THIS. MERCEDES HAS OFFERED ME NO FORM OF RESOLVE. SO I REQUEST, ON BEHALF OF ALL SPRINTER OWNERS WITH CRUISE CONTROL THAT THE NHTSA LOOKS INTO THIS. PLEASE INFORM ABOUT YOUR FEELINGS ON THIS. THANK YOU . *TR

Reported

Sep 2016

Incident date

Dec 2015

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ SPRINTER 3500. WHEN THE BRAKE PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, IT EXTENDED TO THE FLOORBOARD AND THE VEHICLE HESITATED TO RESPOND. AFTER THE BRAKE PEDAL WAS DEPRESSED A SECOND TIME, IT RESET BACK TO THE PROPER POSITION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500. THE VIN WAS NOT AVAILABLE.

Reported

Sep 2016

Incident date

Mar 2016

Mileage

Not provided

Outcome flags

None reported