Verdict
2023 Honda HR-V: Complaints, Recalls & Known Issues
What the public record actually says about the 2023 Honda HR-V — every figure below is a NHTSA or EPA number, not an opinion.
The read
More reported complaints than most wagon.
Owners filed 680 NHTSA complaints — more complaints than 100% of 2023 wagons. Visibility/Wiper leads the reports (38%). 3 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2023 wagons, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
680
Reports to NHTSA, 2023
Safety recalls
3
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
27.5
EPA estimate
Complaint volume vs. segment peers
More complaints than 100% of 2023 wagons
The bar is this car's percentile among 2023 wagons by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Visibility/Wiper issues lead owner complaints (38% of 680 reports), followed by unknown or other (28%).
+ 10 more component categories with fewer reports.
Share of all 680 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11713776, ODI 11706105, ODI 11700477, ODI 11694389, ODI 11676435.
Recalls(3)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
SteeringMar 2024 · 24V744000Details +Close −
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Risk: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda's numbers for this recall are SJS, MJU, QJT and VJV.
Seat Belts · 23V782000Details +Close −
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Risk: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are MG7 and NG5.
Fuel System · 23V858000Details +Close −
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.
Crash-test ratings
2023 Honda HR-V SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2023 Honda HR-V SUV AWD NHTSA source
- Overall
- Not rated
- Frontal
- Side
- Rollover
- Not rated
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| HR-V FWD | 2.0L 4-cyl | Front-Wheel Drive | Automatic (variable gear ratios) | 26 | 32 | 28 |
| HR-V AWD | 2.0L 4-cyl | All-Wheel Drive | Automatic (variable gear ratios) | 25 | 30 | 27 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2023 Honda HR-V: frequently asked
What does the complaint record show for the 2023 Honda HR-V?
Owners filed 680 NHTSA complaints about the 2023 Honda HR-V — more complaints than 100% of comparable 2023 wagons, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2023 Honda HR-V?
The most-reported problem areas are Visibility/Wiper (38% of complaints) and unknown or other (28%).
How many recalls does the 2023 Honda HR-V have?
3 recalls have been issued that affect the 2023 Honda HR-V, covering components such as steering. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2023 Honda HR-V get?
The EPA rates the 2023 Honda HR-V between 27 and 28 mpg combined, depending on trim and drivetrain.