2018 Honda HR-V

I am filing a formal complaint regarding two critical manufacturing defects on my 2018 Honda HR-V that pose immediate safety risks and financial losses: 1. CRITICAL SAFETY ISSUE (Instrument Gauge Failure): The digital display gauge on the right side of the driver's dashboard consistently blinks out and displays entirely unreadable, corrupted characters. This failure makes it impossible to monitor the fuel gauge or know how much gasoline remains in the vehicle. This defect is highly temperature-dependent, becoming severely worse during colder months. Not being able to read the fuel gauge creates an immediate, dangerous safety hazard, risking sudden, unexpected engine stalling on active highways or getting stranded in hazardous conditions. 2. MANUFACTURING DEFECT (Paint Delamination): The vehicle is exhibiting severe paint peeling and flaking on the roof in four distinct places. The exterior clear coat and base coat are actively separating from the underlying primer due to an inherent manufacturing adhesion failure. The vehicle features the White Orchid Pearl color (Paint Code: NH-788P). American Honda Motor Co. previously acknowledged this exact production defect by issuing a Warranty Extension under Technical Service Bulletin (TSB) 19-064, extending coverage for 2016–2018 HR-Vs for 7 years. However, because this premature failure is only now manifesting on my vehicle, Honda Corporate and local dealerships are refusing to cover the thousands of dollars in necessary repair costs, claiming the 7-year window has expired. Limiting the remedy to an arbitrary timeframe for an inherent manufacturing defect leaves consumers with a structurally degrading vehicle (exposure to rust and metal deterioration) & zero recourse. Respectfully request that the Office of Defects Investigation compel American Honda to address the dashboard electrical failures and expand or reopen the remedy for known White Pearl paint peeling defect to ensure consumer safety& manufacturer accountability

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

We have a Honda 2018 HRV We purchased it new from Suburban Honda in April 2018 They have serviced the in our ownership The CVT Transmission was serviced and maintained by this dealership The fluid was changed at 29.063 miles and the transmission was updated by Honda at 31781 miles The fluid was changed at 54874 Now at 76081 miles the CVT Transmission has failed and Honda has said its $9500.00 to repair No warning lights just a Cluck on XXX I feel if the transmission completey fail on the road at any time The car has been inspected and is at Honda Dealership in [XXX] now they have confirmed internal Transmission failure Honda should repair at no cost to our family INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My 2018 Honda HR-V had the federally-mandated Safety Recall 24-015 (Fuel Pump Motor replacement) performed on August 16, 2025 at Honda Westborough, Westborough, MA. The vehicle had zero EVAP-related issues or warning lights before that recall work. Approximately 9 months later, in May 2026, a parking alert and check engine light appeared on the dash. I brought the vehicle back to the same dealership. The technician retrieved diagnostic codes P0455 (large EVAP leak) and P0456 (small EVAP leak), performed a smoke test, and confirmed the leak was coming specifically from the FUEL PUMP MOTOR AREA - the exact same location where the recall work had been performed. The technician's own notes state: "confirmed leak coming from the fuel pump motor area." After replacing the O-ring and lock ring, the leak persisted at the same spot. A new fuel pump assembly (part# 17045-T7X-A02) was ultimately installed to resolve it. Honda Westborough charged me $1,676.61 for this repair, including $870.50 in labor and $724.83 in parts. When I contacted American Honda Customer Relations, they declined to reimburse me, stating the repair was unrelated to the recall. I strongly dispute this. The recall involved opening the fuel pump housing to replace the motor. The subsequent EVAP leak was confirmed by smoke test to originate at that exact location. No such issues existed before the recall. This is a direct causal connection. Other Honda owners on public forums (HR-V Forum, CivicX Forum) have reported identical P0455/P0456 EVAP leaks appearing within days or months of the same recall being performed, suggesting a systemic issue with the recall repair procedure, specifically, improper resealing of the fuel pump housing after motor replacement. I am requesting: 1. An investigation into whether the Recall 24-015 repair procedure is causing downstream EVAP system failures. 2. Honda be required to reimburse owners who incurred repair costs caused by improper recall workmanship.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Complaint Regarding 2018 Honda HR-V AWD – Air Conditioning Failure, Odometer Malfunction, and Prior Fuel Pump Replacement. I am filing a complaint regarding my 2018 Honda HR-V AWD due to ongoing mechanical and electrical issues that appear to affect many Honda HR-V owners. The primary issue is the air conditioning system, which has not been functioning consistently. The A/C repeatedly fails to cool properly and intermittently stops working altogether. I am aware that many other Honda HR-V owners have reported similar air conditioning problems, and Honda has offered extended warranty coverage for certain Honda vehicles with A/C system defects. However, my vehicle has not been included in that extended coverage, despite experiencing the same recurring issues. In addition, the vehicle previously required a fuel pump replacement in 2021. I am concerned that this may indicate broader reliability and safety-related defects affecting this model. The vehicle is also experiencing mechanical and electrical problems involving the odometer/instrumentation system. The odometer has shown irregular behavior and appears to malfunction intermittently, raising concerns about the accuracy of vehicle information and overall reliability. I have been experiencing these issues for years without any resolution. I reached out to Honda Customer Service about these issues, but because my "VIN" is not included in the recall or extended warranty, I haven't been able to get much help. I believe these issues warrant investigation, particularly given the number of similar complaints from other Honda HR-V owners. I respectfully request that Honda be required to extend warranty coverage and corrective action to include affected 2018 Honda HR-V AWD vehicles like mine. Thank you for your attention to this matter

Reported

May 2026

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

•What component or system failed or malfunctioned, and is it available for inspection upon request? CVT, yes this is a known issue •How was your safety or the safety of others put at risk? On Tuesday, April 21st, 2026 our Honda HRV catastrophically and dangerously failed. Our Honda HRV Navi is the all-wheel-drive (AWD) and we are the original owners. It shuddered and dropped speed from almost 70 mph, to about 20 mph, putting us and others at risk for a rear end collision. My wife is traumatized by these events and for being stranded on the side of the road. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, it was repaired at a high cost. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Honda dealership •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. This was the first time there was any indication of a problem. The transmission was serviced on March 6th, 2026 at Honda a Honda Dealership. There were NO warnings of problems (i.e. NO slipping or hesitation during acceleration, NO engine revving without speed gain, NO sudden jerking or shuddering when driving, NO delayed engagement unusual noises (whining, grinding, clunking), NO fluid leaks of transmission fluid, and NO overheating or burning smell. When I queried the servicing dealership, I was told the March 6th, 2026 routine maintenance CVT service found no metal shavings or other issues in the transmission fluid. It was a routine scheduled and dealer suggested maintenance. On Tuesday, April 21st, 2026 our Honda HRV catastrophically and dangerously failed. Our Honda HRV Navi is the all-wheel-drive (AWD) and we are the original owners. It shuddered and dropped speed from almost 70 mph, to about 20 mph, putting us at risk for a rear end collision. My wife (the registered owner) is traumatized by these events and for be

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The tires on this car are 215-55-R17 94 V, they were purchased through priority tire in September 2024 they were mounted by Mavis Tire in Lockport Illinois on April 28, 2026 while driving on the Illinois Tollway system at 7:30 in the morning the right rear tire started making a loud noise and then a pop sound. Where I proceeded to get over to the shoulder to get over to the shoulder. There was rubber trail all the way along the shoulder, where I pulled over from the tire after changing the tire and putting on the donut, I noticed a split in between the treads and the whole inner sidewall of their tire had blown out these tires were purchased as a set and when I got home, I noticed that three of the four tires were manufactured in 2023 and this tire in 2022. What concerns me is a week before this Card did a trip to Minnesota with a [XXX] grandson in the backseat. My cars are maintained meticulously, and these tires had an approximately 16,000 miles on them. I’ve never been XXX years of driving. Had a tire blowout like this. I contacted priority tire, which told me all they could do is try to help with contacting GT Radial as they are a third-party seller. I have pictures of the tire or it looks like the tire was almost destroyed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Roof and pillar paint peeling

Reported

Mar 2026

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

VEHICLE INFORMATION Year: 2018 Make: Honda Model: HR-V VIN: [XXX] Mileage at Time of Incident: 96,993 Incident Date: 03/10/2026 I am filing this complaint regarding the premature and complete failure of the CVT (Continuously Variable Transmission) on my 2018 Honda HR-V with approximately 96,993 miles. DESCRIPTION OF FAILURE: The transmission on my 2018 Honda HR-V failed without prior warning. Symptoms included sudden loss of acceleration, vehicle unable to move under its own power, etc. The vehicle was taken to Page Honda of Bloomfield where it was diagnosed with a complete CVT transmission failure. The repair cost totaled $8,873. SAFETY CONCERN: This failure poses a serious safety risk. A sudden loss of transmission function while driving — particularly at highway speeds resulted in loss of vehicle control and created dangerous conditions. This is not a minor mechanical inconvenience; it is a critical safety defect. HONDA'S RESPONSE: I opened a case with Honda Customer Service; Case # XXX requesting goodwill assistance reimbursement for the repair costs. Honda denied my claim. After submitting a formal written demand, Honda agreed to reconsider, but has yet to provide full reimbursement. PATTERN OF FAILURE: I believe this is not an isolated incident. I am aware of other 2018 Honda HR-V owners who have reported the same CVT transmission failure pattern. I urge NHTSA to investigate this and help me with resolving this case. I am happy to provide additional documentation, repair invoices, and correspondence with Honda upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I was driving on the highway when all of a sudden, no warning signs, no sounds/car shaking, anything, my car started lighting up with break system, engine light, parking sign, etc. I didn't know what was going on so I pulled over. When I pulled over, I checked the parking break to see if I might have hit it and I didn't. Then the car wouldn't go. The check engine light and all the break system lights were on and my car wouldn't move. I was stuck on the side of the highway for an hour waiting for my vehicle to be towed to Dover Honda, where I always get my work completed on the car and I complete all my inspections there as well. They advised the CTV Belt snapped and when I asked how this could have happened, because I was just there a few months prior and nothing was said they advised "this just happens" and "there was no way to know". This vehicle has been inspected, multiple times over the past five years that I have owned the car and they never mentioned this could happen without warning.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

On September 17. 2025 I was at a red light on Normandie Avenue and Exposition Blvd the light turned green and as I was entering the intersection going southbound my doors on the vehicle started locking and un locking, my dashboard went black and the car shut off, The Braking system malfunction, the airbag did not deploy, my knees hit the bottom part of the dashboard and my mouth hit the steering wheel knocking out several teeth. The dashboard only had an airbag code, a brake code and a vehicle with the doors opened on the screen. I had the car towed to my home and informed my insurance company of the incident, they referred me to a body shop who held my vehicle for 5 months after doing the body work, they labeled my vehicle unsafe to drive because the codes are still on the vehicle, not knowing that this body shop doesn't do electrical work. I reached out to Honda several times because they were the last ones to work on my vehicle for the fuel pump recall, but they noted VSA\ABS for the last couple of weeks I finally talked with Service Manager Marvin Cabrera and he directed me to American Honda Motors and after reaching out to them since the 3rd of February, they keep telling me about appointing an investigation inspection with the FTS (field technical specialist) and I have not received any updates about my vehicle. These are the codes that came up while using the scan tool U0416 Invalid Data Received from vehicle Dynamics Control Module, B00D5 Occupant Classification System Sensor Fault, B0090 Left Frontal Restraints Sensor Incorrect Component Installed

Reported

Mar 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

In a freezing cold parking lot car would not start. Had car towed to service center. Problem was gas gauge showing almost half a tank but car was out of gas. It is a bad sending unit. This is hazardous. There were no warnings or lights notifying me of a problem with the sending unit. I drive on highways at night. Potentially running out of gas on a busy highway with no warning is hazardous. Mechanic informed me this is a common problem with Honda. Over 500 dollars for a tow and diagnosis. Will cost $2200 to repair. If parts of the fuel pump were recalled why not the sending unit?????

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I was driving to work and everything on the dashboard lit up. It actively showed that the car was changing gears while I was in traffic. I pulled over and the car reader gave me error - P0793. We have a 2018 Honda HRV with only 86,000 miles. The car became sluggish and sounded like something went wrong with the engine. There was no prior alarm or lights on dashboard before everything began blinking. There is a service bulletin for this issue by honda - 21-047 CVT belt deterioration warranty extension. Car is currently at Honda dealership and they denied us a good will request because we were 11 months and 29 days out of warranty.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The car after a while drives sluggish & brakes very badly even after replacing the brake pads & the roater. I have replacement everything that could affect any of these issues.

Reported

Feb 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The instrument cluster within the dashboard cuts out in cold temperature preventing you from seeing your fuel, mileage, as well as oil life. It was inspected by 2 different dealerships and was told its a common problem with the Hrv's This is a common occurrence with this vehicle.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

the fuel gauge, mileage don't show until the car is warmed up. this happens on a cold weather.

Reported

Jan 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The dashboard light don't turn on on a cold weather day until the car is warm. The dealer charged me $215.97 in late October but it started again. Dealer says right software cluster must be replaced now.

Reported

Jan 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Odometer and fuel gauge cluster on dashboard only working intermittently. Started in November 2025 in the cold weather the display would get blurry, then not work. Honda dealership confirmed problem but did not offer a recall or TSB. Only offered to replace that gauge cluster for $2,365. Safety concern as driver cannot know the amount of fuel left in the vehicle. If vehicle runs out of fuel, can cause crash.

Reported

Jan 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda HR-V. The contact stated that the fuel gauge reading was intermittently inoperable. The contact stated that the failure mostly occurred while starting the vehicle, with the fuel gauge reading being displayed after driving for an extended period. The dealer was contacted and informed the contact that it was an instrument cluster failure, and there would be a charge for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Reported

Jan 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The instrument panel with the odometer and gas gauge goes out completely at random times. Before the panel goes dark, the display flickers chaotically. I always note the issue to the dealership when I service my car. On the 2nd occasion, I was told the entire panel would have to be replaced at a cost of $1800. I told the service tech that I could not afford that expense. His recommendation was to bang on an area close to the display with my fist to get it to reappear. He actually demonstrated how to do it. The Honda Dealerships are aware of the problem and admit it’s a manufacturing design flaw. I have tolerated this for several years thinking Honda would offer compensation for the problem. However, yesterday when it was working, an alert appeared in the middle of the display about an issue with my fuel cap. I’m aware that the fuel cap issue is related to a recall, but if the display had not been working I wouldn’t have seen the alert because I wasn’t aware that alerts appear on that display and I realize now that I can miss an urgent alert. To me that’s a huge safety issue! I’ve seen hundreds of complaints online about this, and I know it’s caused by cracks in the solder. I would like for Honda to be accountable and let customers have this repaired at no charge.

Reported

Dec 2025

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

Just bought this car in a private party sale. As with other complaints posted on this site, the car has issues with its electrical system related to its Dashboard and specifically the right display showing the mileage, fuel gauge, outside temperature, etc. Intermittently (and possibly related to cold weather), the entire dashboard will either flicker with unintelligible information and/or go completely black where no info will show. This will happen upon start or after driving a short bit and last several minutes. Very concerning as you will not be able to view mileage and fuel levels. My guess is this has been happening for some time. There should be a recall to fix this as from looking at your complaints and internet research, this is affecting many, many vehicles.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

On March 11, 2025 I took my car to Gardena Honda for a fuel pump recall for my 2018 Honda HR-v ex. On September 17, 2025 I had a system malfunction where the doors were locking and unlocking the dashboard went black and a car symbol with doors opened appear on the dash, the car shut off and I tried to brake but they did not work, I hit a car in front of me and when the airbags did not deploy I hit my mouth on the steering wheel and knock out 3 of 4 teeth that I had work done on. A scan tool was put on my vehicle when I got it home and there was two codes showing B00D5 occupant classification sensor fault and U0416 invalid data received from vehicle dynamic control module. I came to this website because i wanted to know was there any other recalls and found out there was 3 on the make model and year of my vehicle. # 135 Vehicle Brake System, low pressure fuel pump, and the fuel pump inside the fuel tank

Reported

Nov 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

On the driver's dashboard, the right side gauge of the dash blinks out and shows unreadable letters/characters. This makes it impossible to read this gauge and see how much fuel is remaining in the car. It is most problematic in colder months.

Reported

Nov 2025

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

While driving my Honda HR-V under normal conditions around noon on Saturday on NC Highway 54, the vehicle suddenly illuminated multiple dashboard lights and began to decelerate despite pressing the accelerator. The steering became extremely hard to maneuver, the brakes did not respond, and I was unable to activate the hazard lights due to an electrical malfunction—putting my life and the lives of others in jeopardy. My car gave me no prior warning signs of this issue. It had been serviced at Autopark Honda Service Center on September 19, 2025, including a transmission service, and nothing abnormal (such as debris or metal) was noted or communicated to me. After the incident and I had my car towed to Autopark Honda, I was informed that the transmission had failed. I later learned of Honda Service Bulletin #21-047 (April 27, 2021) concerning premature CVT belt deterioration in 2016–2020 HR-V models. Despite this known issue, Honda has refused responsibility because my vehicle is about 10 months beyond the 7-year warranty extension. This sudden failure caused complete loss of power, steering, braking, and hazard functions, representing a serious safety risk that warrants investigation.

Reported

Nov 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

my name is [XXX] . My address is [XXX] , phone number [XXX] . I purchased a 2018 Honda HR-V and on yesterday I was driving on the beltway when my engine stalled. The car slowed down n the dashboard became black. It happened at 415pm and I put hazard lights on. Traffic was moving fast and I had just a small area to pull over. I turned the car key off and started the car again n proceeded to drive again. It was very scary. I looked for recalls with my vin number and didn’t see anything. I looked at the issues with my type car n that’s one issue with engine stalling for fuel pumps. I have a full tank of gas. I travel out of town a lot. I need you to add my car to the recall for fuel pump issue. Here is the vin number: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I am submitting this complaint regarding a severe and widespread paint peeling/delamination defect on my 2018 Honda HR-V, which is painted in the White Orchid Pearl (NH-788P) color. Nature of the Defect: The exterior clear coat and base coat are separating from the underlying primer, resulting in large, unsightly patches of paint peeling and flaking off the vehicle's body panels. This is a clear manufacturing adhesion failure, not damage due to wear, tear, or external environmental factors. Manufacturer Acknowledgment: American Honda Motor Co., Inc. previously acknowledged this defect by issuing a Warranty Extension (Technical Service Bulletin 19-064, issued August 29, 2019) for specific models, including the 2016-2018 HR-V, extending the warranty coverage for this specific paint problem to 7 years from the original date of purchase with no mileage limit. The Current Issue: My vehicle has recently begun exhibiting this peeling condition, which is consistent with the defect covered under TSB 19-064. However, I have been informed by the dealer/Honda Customer Service that the 7-year warranty extension period has expired as of 2024, and they are refusing to cover the cost of the necessary repainting, which can cost thousands of dollars. Request for Action: The underlying problem is a manufacturing defect that exists for the life of the vehicle and is only now manifesting due to premature failure. Limiting the remedy to a seven-year period is inadequate for a defect that is inherent to the production process and directly affects the vehicle's structural integrity over time (potential for rust exposure). I respectfully request that the Office of Defects Investigation review the data related to this known manufacturing defect (Honda White Pearl Paint Peeling, TSB 19-064) and consider the following actions: Re-open or Extend the Investigation: Investigate the ongoing nature of this failure and the adequacy of Honda’s limited remedy. Compel an Expanded Remedy: Pressure

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

We initially chose this Honda vehicle as we are Honda owners and valued their reliability. While driving with my six year old son in the car our HRV it started shaking anytime I accelerated. No check engine lights or other lights came on but I turned back home and drove my husbands car before taking my car into the shop where they diagnosed it as a CVT transmission failure. There was a recall issued for this vehicle due to transmission issues tied to the CVT and in 2022 we did have the software update that was supposed to resolve this issue. It did not and this transmission failed, our case for good will assistance was denied and we are left with a $9,000.00 problem in addition to the nearly $7,000.00 still owed on this vehicle that we purchased in 2021 (we are second . Any Honda owners looking to purchase the 2018 HRV should consider their probability of failure due to the CVT transmission that no longer falls under their extended recall warranty. It really is a disappointment to know that Honda does not standby their product seeing as their customers invest thousands of dollars into these purchases. In summary Honda acknowledged this CVT defect, extended coverage, and even performed their product update on my vehicle. Despite that, my CVT failed prematurely from the same issue, only months outside the time window but far under the mileage limit. Honda denied assistance for reasons unrelated to the defect itself (service history and number of Hondas in their system), refused to provide a written denial, and blocked escalation to higher review. My case number is 15868599.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

2018 Honda HRV EX AWD premature CVT transmission failure at 68,314 miles. Problem diagnosed and confirmed by an independent mechanic on July 10th and by a Honda Dealership on July15th. I had to pay the Honda dealership to replace the transmission. I do not know where the old transmission was sent or if it was inspected, could contact Honda Dealership for further information. Safety of myself, passengers and other vehicles were at risk due to sluggish excelaration, jerky movements and at times unable to get the vehicle to move at all. These actions could have caused a rear end crash, front end crash or side crashes due to other vehicles not knowing what was happening. I did not have the control or the ability to move the vehicle off the road. July 3, 2025 dash lights unexpedtedly came on with no prior warning. Dashboard lights were a yellow P(parking) with an exclamation point, Red PARK light, yellow brake system light and a yellow check engine light. All lights led me to believe there was a problem with the braking system or the emergency brake was engaged. No lights indicating a transmission problem.

Reported

Sep 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I am writing to file a formal complaint regarding a defect in my 2018 Honda HR-V, specifically with the White Orchid Pearl paint (paint code NH-788P). This issue appears to be widespread, as evidenced by a previous warranty extension issued by Honda in 2019 and ongoing class action lawsuits related to paint delamination on affected models. I purchased a 2018 Honda HR-V in June 2020, unaware of any pre-existing paint defects. Recently, I have noticed significant peeling of the paint on the roof in four distinct places. The affected paint is the White Orchid Pearl color with code NH-788P, which matches the vehicles covered under Honda's 2019 warranty extension for paint delamination issues. This extension was issued following reports of the clear coat and paint layers separating, leading to peeling, flaking, and exposure of the underlying primer or metal. This defect is not due to any fault of my own, such as improper maintenance or environmental damage beyond normal use. The vehicle has been garaged and maintained according to Honda's recommendations. Despite this, the paint failure has resulted in an estimated devaluation of my vehicle by up to $5,000, based on comparable market values for similar models without this issue. I have no recourse through Honda, leaving me with significant financial loss and a vehicle that is aesthetically compromised and potentially prone to further deterioration, such as rust if the peeling exposes metal. While paint peeling may not immediately present as a safety hazard, it could lead to other issues and Honda should be accountable for their vehicles. I request that NHTSA investigate this matter, review the existing warranty extension and TSB, and consider mandating a recall or further extension to cover repairs for affected owners like myself. Please contact me at [XXX] or [XXX] for any additional information.. Thank you for your attention to this complaint. I look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Sep 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact purchased a 2018 Honda HR-V for his daughter. The contact stated that while his daughter was driving approximately 55 MPH, the vehicle started losing motive power. The driver became aware of several unknown warning lights illuminated before the vehicle unintendedly decelerated to 15 MPH. The driver was able to pull over and stop the vehicle. The vehicle was then towed to a mechanic. The contact stated that the mechanic advised that there was a known issue with the CVT transmission and referred the contact to the dealer for assistance. The vehicle was towed to a dealer, where the vehicle was diagnosed, and it was determined that there were metal shavings found inside the transmission fluid. The contact called the manufacturer about a warranty coverage program for the CVT transmission. The contact was advised that his daughter's vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was notified about the failure and filed a case for the contact. The failure mileage was approximately 112,000.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The odometer displays keeps lagging and the display goes out. This is a common problem with this vehicle. It should be addressed because the vehicle isn’t running at is fullest potential.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Fuel pump is failing and not properly propelling the fuel which is causing the car not to start correctly and failing during driving

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

I am writing to report a serious safety concern involving my vehicle. The car has exhibited repeated instances of unintended activation while parked and left untouched. Specifically, the entire electrical system—including the dashboard, infotainment, and other electronic components—powers on and off spontaneously without any user interaction. This behavior raises significant safety and reliability concerns, especially when the vehicle is unattended. I am requested for a thorough investigation into this issue to determine the root cause and to ensure that appropriate corrective measures are taken to prevent potential hazards. Honda service center identified the issue is caused by 'Body Control Module'. They even indicated that the fault is in the software and the unit and user has nothing to do with it and asked me to check with Honda company. When i asked the company they said no recalls for this VIN and asked me to file a complaint here. My car has driven only 36K miles and its like a brand new car still. This is not even my fault and its a big safety issue. I ended up paying $1400 for the whole thing since i am in need of a car right now for all the doctor appointments and i didn't even got a rental car while the repair is going on which is like 4 days. This costed me so much money and headache. Also i have seen the same issue reported online by many folks using Honda at that year. Please take the ticket forward as this is a major safety issue. Please help in recall and reimburse my money

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

While driving the car to work the instrument cluster LCD display began to glitch showing garbled information on the fuel as well as effecting the speedometer reading. Having inaccurate speedometer reading due to a faulty instrument cluster can put others at risk due to not knowing your exact speed. There were no indications of a problem prior to this incident. Upon discussion with several HRV owners and forums this issue is likely caused by cracked solder joints on the board for the instrument cluster. The leadfree solder used appears to fail causing connection issues for the pins on the board and erratic read outs and displays. I plan to have the dealer look at the vehicle shortly. This problem is known and reported prolifically on discussion boards. Honda has released several service notices internally related to this issue for CRVs and Civics, but no recalls and not for HRVs.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda HR-V. The contact stated that while his daughter attempted to start the vehicle, the vehicle was able to start after several attempts. Several unknown warning lights were illuminated. The contact stated that while the vehicle was parked overnight, the headlights and an alarm would independently engage, causing the battery to fail. The contact stated that the electrical systems had engaged independently. Additionally, the contact stated that vehicle had stalled while idling. The vehicle was taken to the local dealer to be diagnosed, but the cause of the failure could not be determined. The vehicle remained at the dealer, where it was later diagnosed that the Body Control Module(BCM) had failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was contacted and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 38,000.

Reported

Jul 2025

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

White pearl paint has started peeling off the roof of my car. It is not a safety issue. Honda is declining to cover the extended warranty on the paint although I brought it to the dealer before the warranty was up. The dealer took photos and informed me they would be contacting Honda Corporate. Honda Corporate states the dealer did not contact them.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

On the driver's dashboard, the right side gauge of the dash blinks out and shows unreadable letters/characters. This makes it impossible to rear this gauge and see how much fuel is remaining in the car.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

I am writing to report a serious issue with the paint on my white pearl Honda HR-V. The roof paint began peeling in 2023, and I initially attempted a minor repair using a paint pen from AutoZone. However, the problem has worsened significantly over the past six months. Recently, I took the vehicle to Maaco for an estimate, and they quoted approximately $2,400 to repaint the roof and side panels. I also contacted the dealership where I purchased the vehicle, and they confirmed that I had purchased an extended warranty which expired in October 2024. After researching the issue, I discovered that paint peeling is a common and widely reported problem for white pearl Honda models. I spoke with both American Honda and the dealership on July 2025, and while the Honda representative acknowledged that they are receiving many similar complaints, they stated that the company is still investigating the root cause and does not currently offer compensation. They classified the issue as normal wear and tear. I keep my vehicle well maintained, and it is only 8 years old. I strongly believe this is a manufacturing defect, not a result of neglect or environmental wear. I would like to formally file a complaint and request that Honda take responsibility for this issue. Thank you for your time and attention. I can provide additional photographs, repair estimates, and additional documentation upon request.

Reported

Jul 2025

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle failed to immediately start. The cause of the failure was not yet been determined. The failure mileage was 22,000. Parts distribution disconnect.

Reported

Jul 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The instrument cluster, specifically the odometer, fuel gauge, etc. (Right side) Rarely lights up to show how much fuel is in the tank, oil life, or mileage, potentially leaving you stranded or running out of gas while driving. Dealership has confirmed and said it would be $1,500+ to replace the entire cluster.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Complaint to NHTSA – Honda HR-V Transmission Failure and Safety Risk I purchased a used 2018 Honda HR-V, and the day after purchase, I noticed unusual noises coming from the vehicle. I took it to a certified Honda dealer, where they updated the transmission software without my consent or prior notice. After the update, the car suddenly stalled on the highway, creating a serious safety risk. The dealership then informed me that the transmission is failing, and that this is a wider issue among HR-Vs. There is a known extended warranty (7 years/150,000 miles) on the CVT transmission, but my vehicle is only 6 months past the time limit and still under 110,000 miles. Honda Corporate has denied a goodwill claim, despite the safety issue and my history as a loyal Honda customer. I currently own four Honda vehicles, and this situation has raised major concerns about the safety and reliability of the HR-V’s transmission. I’m filing this complaint because I believe this is part of a systemic transmission defect that has not been adequately addressed, and the sudden failure after a dealer-initiated update poses a significant safety hazard.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

I just want to get my recall done. It’s almost 2 years since the recall was announced and no one is able to do my car. I called Open Road Honda a bunch of times, last year they told me parts are not available. I have been following up since then every few months since honda sent a letter that parts are available. I just get sent to voicemail and no one calls back. I tried to call Honda to report but they just tell me to call local Honda dealerships. Something needs to be done with this before my car breaks.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Every honda I have had, civic, accord, Hrv, have had issues with the driver side sun visor. It will not stay up and it makes seeing out the windshield an issue. Also the rearview mirror developed black marks going across a big one portion of the bottom part of the mirror. Making it difficult to see everything.

Reported

Apr 2025

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda HR-V. The contact stated that while driving at an undisclosed speed, a message was displayed to "Check fuel cap". After refueling the vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to the repair under NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, and the vehicle had been repaired by the dealer. The manufacturer was not notified of the failure. The failure mileage was 102,000.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

I was driving on the highway and suddenly my 2018 Honda HRV had a power failure, with the dash flashing and loss of acceleration. Luckily, I was able to coast off the highway with hazards on. After numerous power cycles, I was able to get the car into limp mode but could not go over 30mph. I took it to the dealer and was diagnosed to be the known Continuously Variable Transmission (CVT) issue. My car is in great condition, with only 97k miles. I was at the dealership only a week before for the fuel injector recall, and this transmission issue was not mentioned. According to Service Bulletin 21-0467, the extended warranty to cover the CVT defect covers 7 years and 150k miles -- unfortunately, my car was is an 7 years and 1 month old according to the "delivery date" in Honda's system. I am still trying to verify this claim. I was denied all warranty and goodwill from Honda and quoted over $10,000 for the repair. I called the corporate contact (America Honda Motor Co.) to no avail. Both the dealer and corporate offices deny any liability for a known defect, after having brought the car to their service center just days before the warranty allegedly ended.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Odometer has been glitching due to freezing temps. Mileage seems to still be tallying but yesterday in temp of 10 degrees F, meter was glitching badly. Seems to be fine when warmed up but even button on dash to see trips becomes difficult to push. Sometimes turning car on the odometer is blank and will turn off the car and back on again to have it pull back up. Gas gauge and light still function even with glitching. Have read that other makes are having this issue as well.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Car completely died at a stop light while in drive but just stopped. Restarted it and it was sluggish. 2 red lights came on in middle of display but disappeared before I could see what they were.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda HR-V. The contact stated that the vehicle was taken to the local dealer for Technical Service Bulletin: 19-064. While at the dealer, the front windshield cracked. The vehicle was repaired. The contact became aware that the repair was completed with an aftermarket windshield. The contact stated that there was water leaking around the windshield. There was no warning lights illuminated. The local dealer was contacted again, but the vehicle had not been diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 50,000.

Reported

Jan 2025

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Honda HR-V. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

Jan 2025

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The rear camera produces distorted images during and after rain, snow, dust or other road or atmospheric conditions. The defect in the camera's design creates significant safety risks because the driver cannot see obstacles, including people, behind the car when backing up. The vehicle has not been taken to a dealer, independent service center, manufacturer, police or insurance representative. There are no warning lamps, messages or other symptoms (other than the distorted images) of the problem. Also, there does not appear to be a way to change the brightness of the video screen, which makes it difficult to see images at night.

Reported

Jan 2025

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk: A reduction of braking performance increases the risk of a crash.

Remedy: Owners will be notified, and Honda or Acura dealers will bleed the brakes, free of charge. The recall began December 11, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are C31 and L30.

Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Honda will notify owners and dealers will replace the fuel pump assembly, free of charge. The recall began July 22, 2020. Owners may contact Honda customer service at 1-888-234-2138.

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.