Model-year record

2024 Ford Explorer
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Complaints filed
19
Reports to NHTSA, 2024
Safety recalls
10
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
20.5
EPA estimate
Known issues
Unknown Or Other issues lead owner complaints (16% of 19 reports), followed by visibility/wiper (16%).
+ 4 more component categories with fewer reports.
Share of all 19 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11671520, ODI 11629159, ODI 11595059.
Individual complaint reports(19)
Showing the 19 most recent reportsElectrical SystemJun 2026 · ODI 11746112Details +Close −
The center display went blank and a/c controls under it would not work. Stopped vehicle and pushed ignition button to off and waited 1 minute and pushed ignition back to on on and display was still blank. Got to destination and pushed ignition to off. The next day when I got into vehicle and pushed ignition button to on the display worked.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Forward Collision AvoidanceJun 2026 · ODI 11746055Details +Close −
have been getting a warning coming up saying pre-collision sensor not available sensor blocked over 100 times brought it to the dealership and they said that the bracket for the sensor is broken due to road debris, impact or snow and ice buildup with no evidence of any damage
- Reported
- Jun 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsJun 2026 · ODI 11744835 · crash · 3 injuriesDetails +Close −
During a severe, multi-lane impact crash, the second-row outer seatbelts completely failed to maintain restraint and failed to retract. Both occupants in the second-row outer seating positions (ages 5 and 7) sustained visible seatbelt friction burns on their arms from the initial impact, but immediately following the crash, both seatbelts were found completely broken, with all slack pulled completely out and zero mechanical retraction. Both children were found entirely unbuckled and unrestrained immediately following the impact. This vehicle is a Ford Explorer, and this failure matches the exact criteria of an active manufacturer safety recall noted on my insurance documentation (NHTSA Campaign ID: 26V159000 / Ford Recall No: 26C18) regarding second-row outer seatbelt anchor bolts being improperly secured. The vehicle has been declared a total loss, but the components are preserved and currently available for inspection upon request under a temporary insurance evidence hold. How safety was put at risk: The safety of two young children was severely compromised. Because the second-row seatbelt mechanisms or anchor bolts failed mid-crash, the children were left entirely unrestrained and unbuckled inside a moving, colliding vehicle after the initial impact, vastly increasing their risk of severe secondary impact injuries. Has the problem been confirmed by a dealer/independent center? UNKNOWN. The failure occurred during the crash, and the vehicle was towed directly to a holding lot. Has it been inspected by others? The vehicle has been documented by insurance representatives for valuation purposes, but a dedicated mechanical inspection of the failed seatbelt components has not yet been performed. Were there warning lamps or prior symptoms? NO. There were absolutely no warning lights, messages, loose seatbelt components, or mechanical symptoms prior to the crash. The system appeared to be functioning normally until it failed under the stress of the impact.
- Reported
- Jun 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- Crash 3 injuries
Forward Collision AvoidanceJun 2026 · ODI 11741974Details +Close −
pre-collision warning light comes up, saying sensor blocked and sensor is not blocked. Brought it to the local dealership found that the cruise control module bracket is damaged no visible damage or strikes to the bumper dealership says not under warranty, and Ford is aware of a widespread issue with the bracket snapping on the sensor behind the front bumper
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperApr 2026 · ODI 11730556Details +Close −
Rear windshield wiper doesn't work. Earlier model years have been recalled for wiper motor issues.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2026 · ODI 11711981Details +Close −
• Driver seat not setting its memory for the driver , and will move on its own and go all the way to dash while setting in it or all the way back . Has happened multiple times and also twice while driving. • Safety at risk could have made me wreck my vehicle if I hadn’t pulled over and the seat stopped what it was doing front and back. • yes , been checked by dealership (4) times in service department. •yes, every code on the dash has appeared and lasted a total 20 minutes and car went into limp mode. Couldn’t turn car on or off. First happen in Dec 2025. There has been multiple issues with this vehicle since I bought it from the first month.
- Reported
- Jan 2026
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsNov 2025 · ODI 11700304Details +Close −
The headrest on the third row is locked in the upright position and won't fold down. I've looked online and it seems to happen in every ford explorer in the current generation, 2020+. I see hundreds of complaints online. Across the forums and reddit.
- Reported
- Nov 2025
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperOct 2025 · ODI 11696723Details +Close −
Visual blurry defect in windshield glass in driver side
- Reported
- Oct 2025
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2025 · ODI 11691606Details +Close −
The contact owns a 2024 Ford Explorer. The contact stated that while driving 65 MPH, the contact struck a deer with the front of the vehicle. There was no property damage reported. The vehicle came to a stop shortly afterwards. The contact stated that the air bags had not deployed. The vehicle was towed to a local dealer. There was no warning light illuminated. The vehicle was not destroyed. No injuries were reported. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,000.
- Reported
- Oct 2025
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJul 2025 · ODI 11671520 · fireDetails +Close −
Deputy was going to an incident and after arrival at the scene the patrol car began to smoke, and flames were seen within the wheel well. Deputy was not in the vehicle when the fire was discovered, and Fire responded and extinguished the flames - but not before major damage to the engine compartment.
- Reported
- Jul 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- Fire
SteeringJan 2025 · ODI 11635531Details +Close −
Purchased new from dealer. At 3500 miles, noticed rattling and clunking noise under front end, more noticeable at speeds less than 35. Took to dealer who diagnosed as worn struts, saying shocks and struts need to be replaced, but they need to order parts. When asked if safe to drive, was told "yes", but "avoid potholes". Now waiting to hear from dealer when parts come in. They stated it would take 4 to 5 hours to repair/replace.
- Reported
- Jan 2025
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionJan 2025 · ODI 11635284Details +Close −
The contact owns a 2024 Ford Explorer. The contact stated while parked upon inspecting the vehicle, he noticed the driver's side and passenger side struts failed. The vehicle was taken to a dealer where it was diagnosed that both front struts needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure and offered no assistance. The approximate failure mileage was 11,103.
- Reported
- Jan 2025
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringDec 2024 · ODI 11633176Details +Close −
The contact owns a 2024 Ford Explorer. The contact stated while driving approximately 30-40 MPH in cold weather, the vehicle started making an abnormal clunking and rattling sound near the wheels. The contact was unable to determine the source of the noise. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 24V091000 (SUSPENSION, STEERING). The vehicle was taken to the local dealer, where it was diagnosed that the front struts were worn and needed to be replaced. The dealer recommended that the contact not drive the vehicle. The vehicle was not repaired due to parts being on backorder. The manufacturer was contacted and filed a complaint. The approximate failure mileage was 3,600.
- Reported
- Dec 2024
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2024 · ODI 11629159Details +Close −
Inner fender liners are getting rubbed through by the tires creating large holes and exposing wiring harnesses and other components to the tire/wheel well area. We have seen this on about 5-6 of these same vehicles now.
- Reported
- Dec 2024
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperNov 2024 · ODI 11623413Details +Close −
There is a distortion in the front windshield affecting my ability to see the front right corner of my vehicle. I was leaving a restaurant in the dark and the distortion affected the headlights to the point it didn’t appear there were any on the right side of the vehicle. In daylight, that area of the windshield is so distorted I’ve missed vehicles coming from the right and developed it migraines while driving. The defect was reported to the dealership and they reported it to the manufacturer in August, they have been going back and forth since, most recently being denied due to ‘orange peel’. There is not damage to any of the paint, nor has the vehicle been through a car wash or any paint repairs (trim as been replaced by the dealership). The salesman and a number of service techs are able to confirm the distortion is visible to the center of the windshield. The manufacturer has been requested to check it in person but has not followed through. I am hoping to get a windshield repair shop, second automotive dealership, and potentially and officer to take a look at it this week.
- Reported
- Nov 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2024 · ODI 11619992Details +Close −
Hello, I bought 2024 ford explore in Aug 2024 with a few hundred miles on it!! Now two months down the road with 5500miles on it, it is jerking real hard when driving or passing vehicles and slowing down!! The drive mode is in normal at all times. I took it back to where I bought it in Booneville does place and they sent me to ford place in Paris ark where they are ordering a part to see if it fix it or if I need a new transmission. Is this a lemon or what
- Reported
- Oct 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Lane DepartureSep 2024 · ODI 11614410Details +Close −
The contact owns a 2024 Ford Explorer. The contact stated while driving 65-70 MPH on two occasions, the Lane Keep Assist malfunctioned and the vehicle veered out of the intended lane. The contact was able to recover control of the vehicle to remain in the intended lane. Additionally, while driving 40-45 MPH, the Lane Keep Assist veered the vehicle out of the intended lane and the vehicle side swiped the barrier wall. There were unknown warning lights illuminated. There were no reported injuries. There was no air bag deployment. The contact stated that a Police report was not filed. The vehicle was taken to the local dealer, who was unable to determine the failure. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 6,560.
- Reported
- Sep 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2024 · ODI 11595059Details +Close −
This vehicle has a 360 camera system that was not included, despite is being included in the component package that is standard for this vehicle. I contacted the dealer directly, informed them that there are cameras installed on the vehicle, but only the rear camera is operational. Further investigation into the matter revealed that Ford apparently "recalled" the camera systems on the Explorer for the 2023 models, but has not distributed any information to its dealers. Now I have a forward facing camera that is not operational, but the vehicle's warning system continually advises me there is a problem with the front camera's vision, "Check forward camera lens for cleanliness". Also, the front camera lens is clear, but it still will display the warning. The Ford dealers all claim that the manufacturer has not shared information about the 2024 Ford Explorer's 360 camera system. Lastly, the reverse braking system is non-operational as well. Another system that should be included with the upgraded package.
- Reported
- Jun 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Latches/Locks/LinkagesApr 2024 · ODI 11581954Details +Close −
The contact rented a 2024 Ford Explorer. The contact stated that while driving at approximately 15-20 MPH, the hood became ajar, raised up, and struck the windshield. The windshield shattered and sprayed shards of glass onto the occupants inside the vehicle. There were no reported injuries. The Police were called to the scene and filed a Police report. The vehicle was towed to the rental facility. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
- Reported
- Apr 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Recalls(10)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Power TrainSep 2026 · 26V371000Details +Close −
Ford Motor Company (Ford) is recalling certain 2024 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Risk: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
Remedy: Dealers will inspect for park system damage and replace the park system components as necessary, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S39. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 12, 2026.
Open full NHTSA recall record →Back Over PreventionMar 2026 · 26V123000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Open full NHTSA recall record →Trailer HitchesOct 2025 · 25V687000Details +Close −
Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.
Risk: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.
Remedy: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Open full NHTSA recall record →EquipmentAug 2024 · 24V852000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Open full NHTSA recall record →Hybrid Propulsion System · 24V685000Details +Close −
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
Risk: A short circuit increases the risk of a fire.
Remedy: Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Open full NHTSA recall record →Seats · 25V393000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Open full NHTSA recall record →Back Over Prevention · 25V442000Details +Close −
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Open full NHTSA recall record →Equipment · 26V012000Details +Close −
Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.
Open full NHTSA recall record →Seat Belts · 26V159000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
Open full NHTSA recall record →Seats · 26V451000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. Interim letters explaining the safety risk are expected to be mailed July 27, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2024 Ford Explorer SUV RWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2024 Ford Explorer SUV 4WD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Explorer RWD | 2.3L 4-cyl | Rear-Wheel Drive | Automatic 10-spd | 21 | 28 | 24 |
| Explorer AWD | 2.3L 4-cyl | Part-time 4-Wheel Drive | Automatic 10-spd | 20 | 27 | 23 |
| Explorer Timberline AWD | 2.3L 4-cyl | Part-time 4-Wheel Drive | Automatic (S10) | 19 | 22 | 21 |
| Explorer RWD | 3.0L 6-cyl | Rear-Wheel Drive | Automatic 10-spd | 18 | 26 | 21 |
| Explorer RWD | 3.0L 6-cyl | Rear-Wheel Drive | Automatic (S10) | 18 | 25 | 20 |
| Explorer FFV AWD | 3.3L 6-cyl | Part-time 4-Wheel Drive | Automatic 10-spd | 17 | 24 | 20 |
| Explorer AWD | 3.0L 6-cyl | Part-time 4-Wheel Drive | Automatic 10-spd | 18 | 24 | 20 |
| Explorer AWD | 3.0L 6-cyl | Part-time 4-Wheel Drive | Automatic (S10) | 18 | 24 | 20 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
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2024 Ford Explorer: frequently asked
What does the complaint record show for the 2024 Ford Explorer?
Owners filed 19 NHTSA complaints about the 2024 Ford Explorer. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2024 Ford Explorer?
The most-reported problem areas are Unknown Or Other (16% of complaints) and visibility/wiper (16%).
How many recalls does the 2024 Ford Explorer have?
10 recalls have been issued that affect the 2024 Ford Explorer, covering components such as power train. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2024 Ford Explorer get?
The EPA rates the 2024 Ford Explorer between 20 and 24 mpg combined, depending on trim and drivetrain.