Verdict
2023 Ford Explorer: Complaints, Recalls & Known Issues
What the public record actually says about the 2023 Ford Explorer — every figure below is a NHTSA or EPA number, not an opinion.
The read
More reported complaints than most SUV.
Owners filed 103 NHTSA complaints — more complaints than 76% of 2023 SUVs. Unknown Or Other leads the reports (17%). 14 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2023 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
103
Reports to NHTSA, 2023
Safety recalls
14
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
21
EPA estimate
Complaint volume vs. segment peers
More complaints than 76% of 2023 SUVs
The bar is this car's percentile among 2023 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Unknown Or Other issues lead owner complaints (17% of 103 reports), followed by steering (12%).
+ 14 more component categories with fewer reports.
Share of all 103 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11743487, ODI 11740112, ODI 11736843, ODI 11715713, ODI 11712490.
Recalls(14)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Back Over PreventionMar 2026 · 26V123000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
EquipmentOct 2025 · 25V685000Details +Close −
Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk: An electrical short circuit can increase the risk of a fire.
Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Fuel SystemJul 2025 · 25V455000Details +Close −
Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.
Risk: An engine stall increases the risk of a crash.
Remedy: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Interim notification letters notifying owners of the safety risk were mailed July 16, 2025. Second letters will be sent once the remedy is available, anticipated 2nd Quarter 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
EquipmentAug 2024 · 24V852000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
SuspensionAug 2024 · 24V091000Details +Close −
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.
Risk: A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.
Remedy: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.
Back Over PreventionDec 2023 · 23V342000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Power TrainOct 2023 · 23V070000Details +Close −
Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."
Risk: The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.
Remedy: Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.
Back Over Prevention · 23V022000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Engine And Engine Cooling · 23V597000Details +Close −
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with 2.3L GTDI engines. The turbocharger oil supply line may be damaged, which can result in an oil leak inside the engine compartment.
Risk: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in an engine stall, increasing the risk of a crash.
Remedy: Owners are advised to park and shut off the engine as soon as possible if they see an oil pressure warning light or smoke coming from the engine compartment. Dealers will replace the turbo oil supply line assembly, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S50.
Back Over Prevention · 23V686000Details +Close −
Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.
Back Over Prevention · 25V159000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Risk: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Seats · 25V393000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Risk: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
Remedy: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Back Over Prevention · 25V442000Details +Close −
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Seat Belts · 26V159000Details +Close −
Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.
Risk: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2023 Ford Explorer SUV RWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2023 Ford Explorer SUV 4WD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Explorer HEV RWD | 3.3L 6-cyl | Rear-Wheel Drive | Automatic 10-spd | 27 | 28 | 27 |
| Explorer Platinum HEV RWD | 3.3L 6-cyl | Rear-Wheel Drive | Automatic 10-spd | 25 | 26 | 26 |
| Explorer HEV AWD | 3.3L 6-cyl | Part-time 4-Wheel Drive | Automatic 10-spd | 23 | 26 | 25 |
| Explorer RWD | 2.3L 4-cyl | Rear-Wheel Drive | Automatic 10-spd | 21 | 28 | 24 |
| Explorer RWD | 2.3L 4-cyl | Rear-Wheel Drive | Automatic 10-spd | 20 | 28 | 23 |
| Explorer Platinum HEV AWD | 3.3L 6-cyl | Part-time 4-Wheel Drive | Automatic 10-spd | 23 | 24 | 23 |
| Explorer AWD | 2.3L 4-cyl | Part-time 4-Wheel Drive | Automatic 10-spd | 20 | 27 | 23 |
| Explorer AWD | 2.3L 4-cyl | Part-time 4-Wheel Drive | Automatic 10-spd | 20 | 26 | 22 |
| Explorer Timberline AWD | 2.3L 4-cyl | Part-time 4-Wheel Drive | Automatic (S10) | 19 | 22 | 21 |
| Explorer RWD | 3.0L 6-cyl | Rear-Wheel Drive | Automatic 10-spd | 18 | 26 | 21 |
| Explorer Timberline AWD | 2.3L 4-cyl | Part-time 4-Wheel Drive | Automatic (S10) | 19 | 21 | 20 |
| Explorer RWD | 3.0L 6-cyl | Rear-Wheel Drive | Automatic (S10) | 18 | 25 | 20 |
| Explorer FFV AWD | 3.3L 6-cyl | Part-time 4-Wheel Drive | Automatic 10-spd | 17 | 25 | 20 |
| Explorer AWD | 3.0L 6-cyl | Part-time 4-Wheel Drive | Automatic 10-spd | 17 | 24 | 20 |
| Explorer AWD | 3.0L 6-cyl | Part-time 4-Wheel Drive | Automatic 10-spd | 18 | 24 | 20 |
| Explorer AWD | 3.0L 6-cyl | Part-time 4-Wheel Drive | Automatic (S10) | 17 | 24 | 20 |
| Explorer AWD | 3.0L 6-cyl | Part-time 4-Wheel Drive | Automatic (S10) | 18 | 24 | 20 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2023 Ford Explorer: frequently asked
What does the complaint record show for the 2023 Ford Explorer?
Owners filed 103 NHTSA complaints about the 2023 Ford Explorer — more complaints than 76% of comparable 2023 SUVs, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2023 Ford Explorer?
The most-reported problem areas are Unknown Or Other (17% of complaints) and steering (12%).
How many recalls does the 2023 Ford Explorer have?
14 recalls have been issued that affect the 2023 Ford Explorer, covering components such as back over prevention. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2023 Ford Explorer get?
The EPA rates the 2023 Ford Explorer between 20 and 27 mpg combined, depending on trim and drivetrain.