2016 Ford Explorer

We received the recall 25S53/25V347 on XXX. Then on XXX; [XXX], sent me a picture of the trim / rubber coming off the front windshield. I contacted the dealership Gary Yeomans Ford [XXX] & sent them the pic. They said they don't have the parts & didn't know when they would be available. They recommended us to contact a glass repairer and have them to fix it. And then us to send the bill to the Ford Dealership for reimbursement. The trim / rubber was flapping and making noise on passenger side. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

Been waiting on parts to repair existing A pillar trim recall for almost 2 years. This is unacceptable.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior a pillar trim on the driver’s and passenger’s side of the windshield detached. No warning light was illuminated. The dealer was contacted, and the contact was informed that the part was not available to repair the vehicle. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 107,000.

Reported

Jul 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Lost all power in the transmission while driving down the road. Transmission is not fixable. Could barely get the car off the road

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My 2016 ford explorers torque converter has failed. It causes a extremely rough idle while in drive or reverse, the rpms vary and at a complete stop the car will continue to lunge forward. If I were to continue to drive the vehicle at any point without warning my transmission could completely lock up causing me to stall in the middle of the road. The dealership has confirmed it as well as ford and ford has an active recall for my specific car but my vin isn't covered under the recall and ford is refusing any sort of fault.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the A-Pillar trims detached from the vehicle. The contact received notification of NTHSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000.

Reported

Jul 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact stated that while driving at approximately 60 MPH, the front windshield rattled and shook. No warning lights illuminated. The contact received recall notification letters for NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). A local dealer was contacted and placed the contact on a waiting list. The vehicle was not diagnosed or repaired. The contact phoned an additional unknown local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 90,000.

Reported

Jul 2026

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact stated while driving at 50-60 MPH on a parkway, an unknown B-pillar trim detached. Additionally, the contact had received a notification letter for NHTSA Campaign Number: 25V347000 (Structure). The local dealer was contacted and sent two mobile mechanics, who inspected the vehicle at the contact's residence and confirmed the part was not available. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer. The failure mileage was approximately 45,000.

Reported

Jul 2026

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

I was driving along the highway and and the passenger side a-pillar trim blew off my vehicle. I had to pull over to the side of the road and pick up the piece that blew off. The driver side appears to be also loose as if it would come off. This part is recalled on other explorers of the same year, but for some reason, my VIN isn’t included.

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Keyless entry pad/trim falling off

Reported

Jun 2026

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The piller on the passenger side flew off the vehicle driving down the interstate. It’s a recall that has been open for awhile but Ford never had the parts/remedy when I call.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and stated that information for parts availability would be released in December 2026, and again in November of 2027. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Reported

Jun 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

2016 Ford Explorer, VIN [XXX]. Filing against Planet Ford Dallas regarding incomplete Regional Program 21R01 (Rear Toe Link Replacement), tied to Federal Safety Recall 21V537. May 11, 2026: Vehicle presented for 21R01 service. May 15: Returned with recall marked complete in Ford's system. 21R01 mandates replacement of both rear toe links, alignment check, and rear toe adjustment. None of these steps were correctly completed. Dealer has since acknowledged to me that the toe link was not replaced correctly, but instead with the incorrect part and that rear suspension hardware was left loose upon vehicle release. The vehicle was driven approximately one month in this condition. Progressive symptoms followed: steering pull, steering wheel offset, tire screeching, and vehicle instability. Rear toe was subsequently found approximately 3 degrees out of specification — consistent with loose hardware shifting during normal driving. Dealer is attributing front suspension wear to natural causes while providing no investigation demonstrating the incomplete recall did not contribute to or accelerate that damage. Ford Motor Company Head Office has confirmed 21R01 as applicable (Corporate Case [XXX]). Dealer has declined to accept responsibility. The recall was marked complete in Ford's system despite mandatory work not being performed. I am requesting NHTSA investigate dealer compliance with 21R01/21V537 and whether a reimbursement claim was submitted to Ford for work not performed. This matter may also be referred to the Texas AG Consumer Protection Division and FTC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

one fell of window right side when driving on right side of window i tried to glue it back on don't think it will hold don't drive it much now went to ford dealer several time always told part is not available why it is a 2016 after 10 years should replacement parts not be available

Reported

Jun 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

I have a 2016 ford explorer limited and it has 2 separate recalls on it one being the exterior a pillar applique trim clip attachments are not properly engaged due to improper assembly which borders the right and left side of the windshield, may be loose missing or become detached. also, the driver and front passenger door b-pillar trim appliques may become partially or fully detached. which I can hear wind noise and a rattling noise with also water pouring inside my truck when it rains, which has now caused damage to my wiring in the seats where the heat and cold does not work, nor does my sunroof/moonroof work anymore bc the water comes in from the top also

Reported

Jun 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Multiple Ford dealerships in my service area have been contacted for recall dated Jan 19,2024, Manufacturer Recall Number24S02, NHTSA Recall Number24V031 but indicate Ford manufacturing does not have parts available. It has been over 2 years. What recourse do consumers have? Summary IN SOME OF THE AFFECTED VEHICLES, IT MAY BE POSSIBLE THAT SOME OF THE EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENTS ARE NOT PROPERLY ENGAGED DUE TO IMPROPER ASSEMBLY OR REPAIR. IF THIS OCCURS, THE A-PILLAR APPLIQUE TRIM, WHICH BORDERS THE RIGHT AND LEFT SIDE OF THE WINDSHIELD, MAY BE LOOSE, MISSING OR BECOME DETACHED. Safety Risk AN EXTERIOR A-PILLAR TRIM PART THAT DETACHES WHILE DRIVING CAN CREATE A ROAD HAZARD FOR OTHER ROAD USERS, INCREASING THE RISK OF A CRASH. Remedy FORD MOTOR COMPANY HAS AUTHORIZED YOUR DEALER TO INSPECT AND REPAIR ANY LOOSE OR MISSING EXTERIOR A-PILLAR TRIM MOLDINGS FREE OF CHARGE PARTS AND LABOR. A TEMPORARY REPAIR MAY ALSO BE COMPLETED AS NEEDED.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 70 MPH, the front passenger’s side A-pillar trim became loose and was vibrating against the passenger’s side window. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 246,000.

Reported

Jun 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The electronic power steering failed Yes its available for inspection My child and my safety were put at risk when I warning came up and said "steering loss, stop safely" and the steering wheel was locked. The problem was still there when it was brought into Ford service center Nothing prior to the warning

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I am filing a complaint regarding a safety recall on my 2016 Ford Explorer that remains unrepaired despite repeated attempts to have it fixed. I purchased this vehicle from a dealership in 2024. At the time of purchase, the dealership did not disclose any outstanding safety recalls. Within a few weeks of purchasing the vehicle, I noticed the exterior trim panels were loose and beginning to separate from the vehicle. I returned to the dealership, where I was told that replacement parts were not yet available but should be available soon. Ford’s recall notice stated that parts were anticipated to be available toward the latter half of 2024. However, that representation has proven inaccurate. I have now been waiting more than two years for this safety recall to be repaired. During that time, I have contacted the dealership regularly, often weekly, seeking updates and a resolution. No repair has been offered, and no meaningful timeline has been provided. The unrepaired condition has created significant safety hazards. Because of the loose trim panels, my windshield frequently fogs on the inside, making it extremely difficult or impossible to properly defrost during cold weather. This severely limits visibility while driving. I have experienced multiple near-collisions while transporting my children because I could not adequately clear the windshield. More recently, the situation escalated when a trim panel from the driver’s side door detached while I was driving. The panel flew off the vehicle and struck my daughter in the face while she was seated in the rear seat with the window down. Fortunately, her injuries were not more severe, but the incident demonstrates the serious danger posed by this unresolved recall. As a single mother of four children, I rely on this vehicle for daily transportation and cannot simply replace it. I have made every reasonable effort to obtain the recall repair, yet I continue to drive a vehicle with a known safety defect that has alrea

Reported

Jun 2026

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

1 injuries

I was driving on the highway and the driver side trim piece on the window flew off onto ongoing traffic. This is the second piece that flew off. The passenger side also flew off but was fixed. But now since this piece flew off I can’t even open my trunk. I did some research and it does say that the piece that flew off is connected to the trunk and a wire might have snapped when the piece flew off and now won’t allow the trunk to open. I took it to ford and they told me they can’t do anything about it until I get the recall paper and they get the piece in stock. This has been a year now that I’ve been having to drive around like this and with trunk not opening. Please help!

Reported

Jun 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns 2016 Ford Explorer. The contact recieved notice of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving at unknowns speeds, she observed something hitting the vehicle. The vehicle was stopped and when she observed the vehicle the lower passenger windshield had a missing trim piece. The contact added on another occasion while parked and examining the windshield she noticed that additional pieces were missing. The mechanic from the dealer made a house call to her residence where it was diagnosed that the pillar trim needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Reported

Jun 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact stated that distorted image would appear on rear view camera every time contact would go in reverse with his vehicle. The contact stated that distortion on camera started happening today, 06/03/2026. Contact stated they contacted dealer but has not contacted manufacturer. The vehicle failure damage regarding rear view camera distortion was 90,686 miles.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I have been put off every month for over a year to have this fixed. It is a safety risk. Not only does the recall state the trim can come off and cause a crash, the rubber around both sides also keep coming loose and flapping on my windshield which causes interference with my view of the road. I am not sure why a safety recall was issued in 2024 but has still not been able to be resolved by 2026. They say the parts are not available but they should be making them available for any issue that can cause crashes and harm people.

Reported

Jun 2026

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 MPH the drivers side B- piller had detached. The contact indicated that the B-piller trim stayed connected to the vehicle by a wire. After the failure the contact discovered that the rear hatch door would not longer open. The B-piller trim was reattached to the vehicle using duct tape. The cause of the failure was not determined. The local dealer was notified of the failure. The failure mileage was 119,000.

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The A pillar piece has been on recall since 2024. I have been trying to get this fixed for almost 2 years and Stevens Ford in Milford has been telling me the pieces are on back order since then. The piece became loose recently when driving on highway and I called them (Ford dealer) to notify them. They said they were still waiting on parts and were not going to have them until August. I called Ford corporate number two times and then received a call back for scheduling my recall repair. The recall was on the driver side and passenger side A pillar. They only repaired the side that was missing that flew off on highway. I explained to them the risk of safety to myself and others if the other side was not repaired in a timely manner. Kait Brudecki service advisor told me in person today when I picked up my car, that they have no control over the parts they receive and that they only get one part delivered to them every 6 months and that this recall has cause them a lot of grief. This piece that flew off of my car on highway caused me to swerve because I thought something hit my car, it then hit the car behind me causing them to swerve as well. I am scared that if this other piece on driver side is not replaced this will happen and end up in an accident. I drive for work and do home health care and frequent the highway. Please help!

Reported

Jun 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact received the recall notification letter for NHTSA Campaign Number: 24V031000 and NHTSA Campaign Number: 25V347000. The contact stated that the water had entered the B-pillar trim and had detached. The local dealer was contacted who confirmed who confirmed the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was unknown.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Odometer Fraud. The contact purchased a 2016 FORD Explorer. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 93,000 and at the time of registration, it was discovered that the mileage was 184,847.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Vehicle: 2016 Ford Explorer 2WD V6-3.5L VIN: [XXX] rchase: January 20, 2026 Odometer at Purchase: 70,929 miles (fraudulent — true mileage approximately 123,779 miles) Dealer: Drive Time Car Sales Company LLC, DBA Drive Time, 8805 E Adamo Dr, Tampa, FL 33619-3525 Narrative — Copy and Paste Into NHTSA Online Form: On January 20, 2026, I purchased a 2016 Ford Explorer 2WD V6-3.5L (VIN: [XXX] ) fr [XXX] Sales Company LLC, located at 8805 E Adamo Dr, Tampa, Florida 33619-3525. At the time of sale, the vehicle had three open, unrepaired federal safety recalls: 1. NHTSA Recall 19V435 / Ford 19S17 — Rear Suspension Toe Link Replacement (initiated June 26, 2019, affecting 1,194,173 vehicles). The rear suspension toe links may fracture, causing sudden loss of vehicle handling and risk of crash. 2. NHTSA Recall 21V537 / Ford 21S32 — Rear Suspension Toe Link Cross-Axis Ball Joint (owner notifications mailed March 2022, affecting 644,055 vehicles). The cross-axis ball joint may corrode and seize, causing toe link fracture and loss of steering control. 3. NHTSA Recall 25V347 / Ford 25S53 — B-Pillar Door Trim Detachment (owner notifications mailed June 2025, affecting 492,145 vehicles). B-pillar trim may detach while driving, creating a road hazard for other motorists. None of these recalls were repaired prior to sale. The dealer had documented actual knowledge of all three open recalls. Drive Time provided me with copies of the recall notices as part of the purchase paperwork at the time of sale. Additionally, the recall documentation included a printout from the NHTSA recall lookup website for this specific VIN, timestamped January 19, 2026, at 5:28 PM — the day before the sale — proving that Drive Time actively investigated and confirmed the open recalls within hours of delivering the vehicle. Ford's own dealer notice for Recall 19V435/19S17 states: "Federal law requires dealers to complete this recall service before a new vehicle is INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

When I am driving at a speed limit of 35-45 mph, there is a shutter in my transmission accompanied by a rattling noise. It only happens at that range of speed, below 35 and above 45 it seems to work just fine. If I have to drive a considerate amount of time at that speed, it does it constantly and I can't make it stop. It feels like the transmission will blow up. I have seen multiple articles and recalls for the torque converter in the 2016-2020 models, but apparently my VIN number isn't included, although the symptoms are exactly like the open recall symptoms of other Explorers. I have taken it to a transmission shop to get it test driven and diagnosed and they agreed that it did feel like the torque converter was slipping, but their advise was to rebuild the whole transmission since there wasn't any recalls specifically for my VIN number. It does not show any messages or have any warning lights about this issue on the car itself, I don't know if the computer recognizes these type of issues or not.

Reported

May 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Description of Incident: The driver, [XXX] , was idling on a road near Lake Murray when her vehicle was rear-ended. Despite the force of the impact requiring Ms. [XXX] to be rushed to the hospital, the vehicle’s airbags failed to deploy. Post-Accident Concerns: Following the collision, the CEO of RideCare had the vehicle moved immediately to avoid public scrutiny. I have reason to believe the company is intentionally withholding the vehicle from inspection to prevent the XXX Highway Patrol or safety investigators from accessing the "black box" (Event Data Recorder). The vehicle is currently being stored inside the garage at the RideCare facility off [XXX] . Given that this company is responsible for the safe transport of vulnerable mental health patients, the failure of critical safety equipment and the subsequent attempt to hide evidence is a matter of urgent public safety. I request a formal investigation into the maintenance standards of this fleet and the specific safety failure INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

Crash 2 injuries

Roof rail covers, exterior A and B pillar trim have not been fixed. I was told at the time of purchase the recall (1) was fixed. The rubber trim in the pillar trim flaps in the wind and I was told to buy the parts on Amazon and that it isn’t hard to install. Along with the A/C not working a week after I bought the SUV. dealership is uncooperative.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The mold that holds the windshield came off of the side of the windshield in both sides of the window and since then there is a loud noise coming from the windshield as we drive and gets louder the faster you go.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Ford has failed to remedy this issue and has been pending for more than 1 month

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The steering on my Explorer has seized up making it very dangerous to drive because you can not hardly get the steering wheel to turn.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

When acceleration hot air blows through dashboard fogging front driver windows. Weather strips in doors are coming apart.

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

Whenever it rains or I go through a car wash, water leaks in around the back lift gate hatch. And it goes in into the spare tire wheel well and there ands up being several inches of water in there. It’s also covering whatever electrical component or plug that is the bottom of the wheel well. PLEASE HELP!

Reported

Apr 2026

Incident date

Aug 2022

Mileage

Not provided

Outcome flags

None reported

Coolant leak in the cylinder head grooves that builds up on the seal and leaking into cylinders. Causing coolant loss, white smoke and engine overheating. This issue has left me stranded on the interstate and in danger with potential engine fires. These incidents have exposed myself and the general public to unnecesary safety hazards.

Reported

Apr 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

I have an airbag light on as well as the 2nd row inflatable seatbelt has stopped working. I took it into the dealership and they said it was generating codes B141B and B141C. Ford issued a Customer satisfaction program 21B11 specifically to fix this problem in 2022 but it expired less than a year later. Now my air bag and my seatbelt don't work. Ford knows about the safety defect and their dealers are charging people to fix it ($2400 in this case) rather than stand behind the safety of their product and do the right thing. This is clearly a safety issue that Ford should be addressing yet they are trying to slide by and get their customers to pay for it. The car only has 49,000 miles on it.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Smoke coming from engine bay area. Vehicle in limp mode. Mechanic says piston broke a hole in engine wall.

Reported

Apr 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 25V347000 (Structure) and 24V031000 (Structure); however, the parts to do the recall repairs were not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the A-pillar trim and B-pillar trim had detached from the vehicle. The vehicle was not repaired. The failure mileage was unavailable.

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that while driving at an undisclosed speed, the driver’s side exterior A-pillar trim was flapping in the wind. While the vehicle was parked, the passenger’s side trim was partially missing. The contact stated that on another occasion, while the vehicle was parked, the passenger’s side B-pillar trim was partially detached. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.

Reported

Apr 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. While driving at an undisclosed speed, the A-pillar and B-pillar trim pieces became loosened and nearly detached from the vehicle. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE), and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 83,000.

Reported

Apr 2026

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

When it rain outside, my passenger side floor has a puddle of rainwater. This happened at least 4 times over the life of my vehicle.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

I am writing to formally request your assistance regarding an unresolved recall part issue affecting my 2016 Ford Explorer (VIN# [XXX] ). On [XXX], while driving on [XXX] , the exterior A pillar trim on the front windshield unexpectedly detached, creating a significant safety hazard for myself and other motorists. Following this incident, I scheduled an assessment at Frontier Ford in Santa Clara, CA on 4/9/2024. During the visit, I was advised to contact Ford’s complaint line, after which I returned to the dealership. The required replacement part was ordered, but I have now been waiting for over two years, as it remains on back order. Despite several follow-up calls, visits, the issue remains unresolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

This is the 3rd time I've notified NHTSA about this concern. The remedy for this "safety recall" is still unavaiable. This recall is for the 'B Pillar' appliques; however, as I mentioned in my previous concerns/complaints to NHTSA the 'A Pillar' applique on the driver's side of my 2016 Explorer was loose and I was afraid that it would blow off. Well, on April 2, 2026 while driving on I-75 that applique broke loose and flew off at 75 mph smacking against the side of my vehicle and narrowly missing the vehicle travleing behind me. What has (is?) NHTSA going to do about this hazardous -safety issue?

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Transmission was rebuilt by Asheville Ford three years ago we’d only put 40,000 miles on it and now it needs a new transmission. We did bring it to another Ford and they had to reseal the casing saying the original sealant wasn’t done right

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, parts to do the recall repairs were not yet available. The manufacturer was not contacted about the unrepaired recall repairs. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (STRUCTURE) and 25V347000 (STRUCTURE); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at 60 MPH, there was an abnormal sound coming from the vehicle. Upon arriving at the destination, the driver's side A-pillar trim detached from the vehicle. The A-pillar trim was pushed back into place. The contact stated that the failure persisted. The contact stated that on a separate occasion, while driving 60 MPH, the driver's side A-pillar trim detached from the vehicle. The contact's wife pushed the trim piece back into place and removed a piece of the trim. The contact stated that on a separate occasion, while in Mexico, the driver's side A-pillar detached from the vehicle. The vehicle was repaired by a mobile mechanic in Mexico. However, the contact stated that the failure worsened. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

Reported

Apr 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk: An electrical short circuit can increase the risk of a fire.

Remedy: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.

Risk: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

Risk: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

Ford Motor Company (Ford) is recalling certain 2014-2016 Explorer, 2014-2015 Taurus and 2014 Edge vehicles equipped with 2.0L or 2.3L engines and front wheel drive. The support bracket for the front drive axle halfshaft may fail.

Risk: The failed bracket could result in a loss of park function which can cause unintended vehicle movement, and loss of motive power while driving which increases the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the link shaft bracket, free of charge. Parts are not currently available. Owners received an interim notification detailing safety risk December 8, 2020. A second letter will be mailed when parts become available in January 2021. The recall began February 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S63.

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Ford Flex, and Lincoln MKS vehicles manufactured May 4, 2015, to May 23, 2015, Lincoln MKT vehicles manufactured May 4, 2015, to May 21, 2015, and 2015-2016 Ford Explorer vehicles manufactured May 4, 2015, to May 23, 2015. The affected vehicles have a parking brake that may not fully engage when applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."

Risk: If the parking brake does not fully engage and the transmission is left in a gear other than 'Park' while on a slope, the vehicle may roll away, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will test the operation of the parking brake system, and if necessary, replace the parking brake control assembly, free of charge. The recall began on September 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C07.

Ford Motor Company (Ford) is recalling certain model year 2015 Ford Taurus, Lincoln MKS, and 2016 Ford Explorer vehicles manufactured on July 24, 2015. During vehicle production, the fuel tank attachment bolts may not have been properly tightened. As a result, the fuel tank straps may fracture and the fuel tank could separate from the vehicle.

Risk: If the fuel tank separates from the vehicle, a fuel leak may occur, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will tighten the fuel tank attachment bolts, as necessary, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S26.

Ford Motor Company (Ford) is recalling certain model year 2015-2016 Lincoln MKC vehicles manufactured November 25, 2013, to January 25, 2016, and 2016 Ford Explorer vehicles manufactured October 20, 2014, to January 28, 2016. The affected vehicles are equipped with 2.3L GTDI engines and engine block heaters. These engine block heaters have elements that may overheat while plugged in.

Risk: Overheating of the engine block increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the engine block heater, free of charge. Dealers will also inspect and replace the electrical cord, as necessary. The recall began on May 18, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S14. Note: Owners should not use the engine block heater until the vehicle has been remedied.

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Explorer and F-150 vehicles equipped with a manual recline driver's seat. The seat back frame may have insufficient welds which may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Risk: The seat back may not adequately restrain the occupant during a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and dealers will inspect and, if necessary, replace the seat back frame, free of charge. The recall begin on August 18, 2016. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 16C11.

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Risk: A loss of the wheel or wheel end can increase the risk of a crash.

Remedy: Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

Ford Motor Company (Ford) is recalling certain 2016 F-150 and Explorer vehicles. Loose power seat adjuster pivot bolts may cause the front seat cushions to detach and not properly restrain the seat occupant in the event of a crash.

Risk: In the event of a crash, a seat occupant that is not properly restrained has an increased risk of injury.

Remedy: Ford will notify owners, and dealers will inspect the tightness of the power seat track upper pivot link bolt, either applying threadlocker or replacing the lift link and hardware, free of charge. Interim letters are expected to go out January 15, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S40.

Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.

Risk: A rear toe-link fracture can result in a loss of steering control, increasing the risk of a crash.

Remedy: Dealers will inspect and replace as necessary, the cross-axis ball joint (CABJ) knuckle, and replace the rear suspension toe links, free of charge. This recall is an expansion of previous NHTSA recall numbers 16V-245, 19V-435, and 20V-675. Certain vehicles previously repaired will need to return for the new remedy. An interim notification letter notifying owners of the safety risk were mailed on September 10, 2021. Owner notification letters were mailed on March 16, 2022. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 21S32.

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Risk: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.

Risk: Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.

Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

Risk: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

Remedy: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed August 24, 2026. Additional letters will be sent once the remedy is available, anticipated in September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.