TireKick

Model-year record

2023 Chevrolet Suburban
Image: Wikimedia Commons contributor · See source file

2023 Chevrolet Suburban

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

127

Reports to NHTSA, 2023

Safety recalls

3

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

16.5

EPA estimate

Known issues

Engine issues lead owner complaints (43% of 127 reports), followed by power train (13%).

Engine43% · 55 reports
Power Train13% · 16 reports
Electrical System10% · 13 reports
Unknown Or Other8% · 10 reports
Engine And Engine Cooling5% · 6 reports
Structure4% · 5 reports
Service Brakes3% · 4 reports
Fuel/Propulsion System2% · 3 reports

+ 8 more component categories with fewer reports.

Share of all 127 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11751691, ODI 11743908, ODI 11738983, ODI 11738667, ODI 11733473.

Individual complaint reports(127)

Showing the 50 most recent reports
EngineJul 2026 · ODI 11751691Details +

We purchased a 2023 Chevy Suburban in January of 2026. In May the vehicle shut off on me at a stop light. The check engine light flashed after I was able to restart it. I took it to the dealer and they said they "couldn't recreate the issue" even though there was an engine misfire code on all cylinders. They told me to come pick it up and bring it back if I had further issues. The second time this happened I had issues getting the vehicle started. This was June 2026 Once I finally got it started and was driving all the service lights started going off and the check engine light started flashing. I took it to a different chevy dealer and was told the same thing. This time I had 23 different service codes that showed up. Including the engine misfire code. So we picked it up and continued to drive it. On July 10th we were towing a 7k lb camper home when we lost all power. Thankfully we weren't driving fast and we're able to stop. This left us stranded at a busy intersection for 2 hours. The car would not go out of neutral. Had we been going 70 on an interstate we could have very seriously been hurt. The car had to be towed back to the dealership where we were told the engine locked up and needed to be replaced. My husband and I had our [XXX] child in the backseat with us. This was a family car that we purchased and told twice that they couldn't find anything wrong with it. The vehicle has been at the dealership waiting on a motor since July 11th. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751691 at NHTSA →
Fuel/Propulsion SystemJul 2026 · ODI 11750581Details +

The fuel pump module on this vechicle failed, and there's a recall for 2021 I believe other years should be considered as well since this was a known issue as soon as we arrived at the dealership and they wanted over $400 to replace this part which is only $45.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11750581 at NHTSA →
Air BagsJul 2026 · ODI 11749632 · crash · 1 injuriesDetails +

My vehicle was met with an accident on June 28, 2026. The accident was very swear and driver get internal injuries like swelling on face pain in head and ribs due to the heavy shock. But non of the airbag has been activated for safety of driver.

Reported
Jul 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
Crash 1 injuries
Open ODI 11749632 at NHTSA →
StructureJun 2026 · ODI 11744913Details +

The sunroof drains continue to fail. I’ve had multiple occasions where the car has had drains back up or be disconnected.. This is a safety issue because it creates mold as water falls in the headliner and then the cabin. It also creates rust, particularly behind the dashboard. That’s not rust proof. Despite being under warranty, the dealers are useless and helping address the issue because it’s la design flaw. The multiple water intrusions also affect the electronics in the vehicle., potentially disabling critical features like airbags and safety systems.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11744913 at NHTSA →
Electrical SystemJun 2026 · ODI 11744096Details +

The engine of this car has been under recall for multiple issues during the time we have owned it. The most recent issue that was experienced was total engine failure and electrical malfunction while driving on a busy street near train tracks. The vehicle was making a loud banging sound moments before this occurred. I wasn't even given time to get to a safe spot to investigate the issue. When it shut down, a quick message flashed across the dash board--stating ability to shift had been lost (or something to that effect)--the vehicle then flipped into neutral and immediately lost power. My safety was put at great risk due to the fact that the entire vehicle shut down moments after I crossed over a very busy railway track. The vehicle had to be towed to a nearby Chevrolet dealership where it has been confirmed there was total engine failure as well as blown main electrical fuse.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11744096 at NHTSA →
EngineJun 2026 · ODI 11743908Details +

My 2023 Chevrolet Suburban Premier is covered under GM recall 25V-274 for the 6.2L L87 engine defect (loss of propulsion from connecting rod and crankshaft failure). In XXX, the dealer notified me my vehicle required a full engine replacement under this recall. Wareing Sheridan Chevrolet in [XXX] replaced the engine, and the vehicle was out of service approximately 12 to 14 days. Approximately 6,000 miles later, on XXX, the replacement engine failed while I was driving on the interstate highway near Billings, Montana. There were no warning indicators of any kind until I suddenly lost power. Only at the moment power was lost did the check engine light come on and a low oil pressure warning appear. I was barely able to get the vehicle off the interstate before it died. I had my family in the vehicle, and losing power on the interstate with no warning created a serious risk of a crash. The vehicle had to be towed to Denny Menholt Chevrolet in Billings, MT. On June 13, 2026, the dealer confirmed the vehicle needs a second complete engine replacement under the same recall. This is the second L87 engine failure and second full engine replacement on this vehicle under recall 25V-274. No crash or injuries occurred. I have an open case with GM (#XXX). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743908 at NHTSA →
Power TrainJun 2026 · ODI 11743051Details +

The vehicle was shaking and shuddering when trying to maintain highway speeds. Would have to slow down to maintain safety. The dealership advised the transmission needs replaced however we are seeing this is a widespread problem that GM has refused to admit fault for.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743051 at NHTSA →
SteeringJun 2026 · ODI 11742984Details +

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to turn and exhibited resistance, with no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering wheel had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 56,000.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11742984 at NHTSA →
Power TrainJun 2026 · ODI 11742124Details +

Transmission malfunction. This has appeared several times at highway speeds and low speeds. Driver to limp along in the slow lane to exit ramp and take back roads to get back to base. The current problem has been confirmed with error codes P0747. Check engine light comes on with a screen prompt “Reduced Acceleration Drive with Care”.

Reported
Jun 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11742124 at NHTSA →
Power TrainMay 2026 · ODI 11740206Details +

With out any warning engine shake and running roughly Loud engine noise more than ticking and losing power with reduce speed

Reported
May 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11740206 at NHTSA →
EngineMay 2026 · ODI 11738983Details +

The engine siezed up due to the issues that are related to the recall. Currently waiting for a new engine, it has been almost 5 weeks and no time frame on when it will be fixed.

Reported
May 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11738983 at NHTSA →
EngineMay 2026 · ODI 11738667Details +

After performing all preventative, regular, and even proactive maintenance, the vehicle started shaking and shutting down with 2 miles. We are now being told (by 3 separate mechanics) that it needs an entirely new engine.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11738667 at NHTSA →
Engine And Engine CoolingApr 2026 · ODI 11734824Details +

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the messages “Coolant Control Valve” and “Acceleration Reduced – Stop Vehicle” were displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the coolant control valve had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 104,849.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11734824 at NHTSA →
EngineApr 2026 · ODI 11733473Details +

While driving on interstate XXX on 4/17/2026 my vehicle lost power I had to pull over on the shoulder thankfully I was able to do so. Restarted the vehicle for just a short bit and it said loss of engine oil pressure and died. would not restart. Ultimately had to be towed to a GM dealership Lynch Chevrolet in [XXX] . Was told the engine was shot and was covered under the safety recall. There was a recall on the motor I had brought it in to get rectified sept 2025.a heavier weight oil was added and filler cap replaced with 40 weight oil identification. . I just had an oil change the day before the incident on 4/16. What is concerning I'm worried about the long wait plus plus online blogs that indicate the engine failed numerous times even after replacement. I was told from the dealership that the engine was on back order and they cannot give me a time on when it's going to be available. But again I'm worried about this vehicle in general in moving forward or trying to anyway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11733473 at NHTSA →
Unknown Or OtherApr 2026 · ODI 11731027Details +

The sound in the vehicle goes silent and I'm not able to verify audibly that my turn signals are working or not. Which has led to a couple of near misses while in traffic. Power has been cycled and the call hang up botton has been depressed to soft reset the system and it still isn't working.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11731027 at NHTSA →
Visibility/WiperApr 2026 · ODI 11731090Details +

Vehicle mileage is approximately 45,000 miles. While driving in the rain the front windshield wipers stopped moving and were stuck in the down position. They would not activated with auto, manual, or wash commands. Rear wiper still functioned. This happened while driving down the interstate which resulted in having to slow my speed in heavy traffic and go out of driver position to see through a clear spot in the windshield, took exit 1 mile later and tried to find gas station, approximately 1 mile after exiting the wipers started to work again. This also happened at approximately 35,000 miles on the vehicle and the wipers did not work for multiple days, even with vehicle turned off for 12 hr period. Took to dealership and by that time they were working again and the dealership could not find anything wrong. Both instances happened on weekends so could not take directly to dealership while issue was present.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11731090 at NHTSA →
Engine And Engine CoolingApr 2026 · ODI 11729595Details +

The contact owns a 2023 Chevrolet Suburban. The contact stated that the engine and oil warning lights were displayed. The vehicle was taken to the local dealer, and the vehicle was diagnosed with engine failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 100,000.

Reported
Apr 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11729595 at NHTSA →
Electrical SystemMar 2026 · ODI 11727844Details +

Car entertainment screen shot down, next day car completely dead, had to get a booster, now the engine sign is on, and car has only 33,000 miles on it

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11727844 at NHTSA →
EngineMar 2026 · ODI 11727603Details +

I purchased a 2023 Suburban on March 6, 2026 with 52,980 miles. I drove it home to my house and parked it. On March 7, 2026 about 6pm, I started the vehicle and heard a loud engine noise. I called the dealership and let them know about the noise. On March 9, 2026 I towed it back to the dealership. The vehicle has been in service since then and was told it needs an engine. Metal spun threw the engine block and has to replaced. I just purchased this vehicle and drove it one day.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11727603 at NHTSA →
StructureMar 2026 · ODI 11722933Details +

Sun roof exploded while driving. Temps were not extreme, there were no significant pressure changes. Sun roof had no prior damage. Looking online multiple people reported the sun roof exploding on 2023 tahoes and suburbans.

Reported
Mar 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722933 at NHTSA →
EngineMar 2026 · ODI 11721619Details +

Regarding a catastrophic engine failure involving my 2023 Chevrolet Suburban equipped with the 6.2L L87 engine. There is an active GM service bulletin that we never received from either Crabtree or GM. Vehicle details: • Purchased in North Carolina in 2024 • Approximately 4,000 miles at purchase (used, still under factory warranty) • Currently at approximately 60,000 miles • Within the 5yr/60k powertrain warranty at the time of failure Incident details: On Friday 2/20, the engine experienced a confirmed catastrophic failure while my wife was driving on the interstate at highway speed. The vehicle abruptly lost power, creating a significant safety hazard. She was able to maneuver to safety, but the situation presented a serious risk of injury. GM has since towed the vehicle and confirmed catastrophic engine failure. We have been provided a rental vehicle - not a comparable one either (they refuse to address that also). Given the safety exposure and warranty status, I am evaluating potential potential claims including breach of warranty, implied warranty of merchantability, and any product liability considerations. I am also interested in understanding leverage for buyback, diminished value, risk of serious injury to my wife, or extended warranty resolution. I have preserved documentation, service records, and a written account of the incident.

Reported
Mar 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11721619 at NHTSA →
Seat BeltsFeb 2026 · ODI 11720994Details +

The drivers side, female end, of the seatbelt comes undone when cold. This is reproduced every single time it is cold for approximately 5 minutes of driving until the inside of the vehicle warms up. This happens with both primary divers of the vehicle. We took it to the dealership we bought it from but because there is not a current recall and they cannot reproduce the issue since our current temperature is in the 40s, they won’t replace it under warranty. No warning systems go on when this happens while driving.

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11720994 at NHTSA →
Unknown Or OtherFeb 2026 · ODI 11719940Details +

Transmission, got a message stating the service transmission or won’t be able to shift. Took it in to the dealership was advised that car can shut down at any moment. As that what they have been seeing.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11719940 at NHTSA →
Unknown Or OtherFeb 2026 · ODI 11718698Details +

Sun Roof has leaked. The Sun roof leaked a considerable amount of water and it came through the head liner around the ceiling mounted control panel as well as the back of the car. This is the second time it has happened and I have been told it is not covered under warranty. Through online blogs and forums I have found that this is a common issue with 2021 and newer tahoes and suburbans. And that is a reoccurring problem that is commonly not fixed properly by the dealers This causes a safety and health issue as well as an unacceptable vehicle defect. 1.) From a safety standpoint, if I am driving down the highway and a large amount of water starts pouring out of the headliner on the driver it causes a major distraction that could lead to high speed accident. 2.) From a health issue, regular water leaks could lead to vehicle mold and water damage. I have children, if they become susceptible to the mold it could cause health issues for me or my children. 3.) The water that pours out of the ceiling lands on the dash electronics which could lead to more vehicle issues by damaging electronic controls. It is my opinion that this is a major vehicle defect and something should be done by the manufacturer to correct it. I have made a complaint to the Chevy Customer service under reference #890 780 85

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11718698 at NHTSA →
EngineFeb 2026 · ODI 11716816Details +

Engine rattles and noisy, now auto light and message board states "Add Engine Oil)

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11716816 at NHTSA →
Electrical SystemFeb 2026 · ODI 11715542Details +

The lights flash high beam, low beam, high beam, low beam, while I’m driving. Nothing seems to keep them from doing that.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11715542 at NHTSA →
Power TrainFeb 2026 · ODI 11715199Details +

My 2023 Chevy Suburban High Country had the L87 Engine Loss of Propulsion (Related field action: See Special Coverage N252494003) recall performed on it and completed on August 15, 2025. Higher viscosity oil was put in. This was at approximately 55,000 miles. While driving on the highway at 60mph on December 29, 2025 the vehicle twice lost propulsion and indicated the vehicle needed to be restarted. I took it to a Chevy dealer to have looked at in early January 2026 and they could find no issues or codes. On January 31, 2026 while driving on the hwy at 75 miles per hour the vehicle started to rattle and it lost propulsion. The DIC indicatd "System Failure" and I had to pull off to the shoulder of the highway. The DIC repeated "System Failure" and that the vehicle needed to be restarted. The vehicle would not restart when attempting to press the brake and restart. This happened on a busy interstate and the safety and well being of my family inside was put at a risk that could have been avoided, likely if the engine would have been replaced in August of 2025. The temperature outside was in the single digits and there was no air pushing through the vehicle while we waited for a tow truck and another family member to pick us up off the highway. There was no warning lights or messages prior to this happening. The vehicle is currenlty undergoing diagnostic testing at a Chevy dealership. This happened at 69,000 miles. This is highly concerning that this could happen in a 95,000 dollar vehicle. This is absolutely a saftey risk. I'm lucky I was able to merge on the interstate in a vehicle that could not maintain the speed with traffic and pull off to the shoulder.

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11715199 at NHTSA →
Power TrainFeb 2026 · ODI 11715297Details +

Following extensive research & uncovering the fact that there are several class action lawsuits underway calling out GM for not issuing a formal recall when they should have from the start, we've been forced to personally absorb significant costs tied to replacing our 2023 Suburban's Valve Body around the mid-December FY'25 timeframe. It's also been publicly stated that GM opted to "not release" an official recall for the 1500 series Suburban when they've already issued an official recall for the larger 2500 series equivalent, according to our local dealership. We've already filed an official "full credit request" with GM's complaints organization, but we're sensing our voice will likely remain unaddressed at this point unless proven otherwise. Additionally, this is the second purchased Suburban with a YukonXL, being our original purchase from many years back, but in short, we're going to transition away from GM vehicles long-term, assuming our "full credit request" remains ignored. In short & our local dealership totally agrees with our current stance, critical transmission components should not be failing at this point & especially with a newer Fy'23 Suburban, when behind the scenes GM opts to "not recall" saving the company north of 600M from many months back. Just terrible from so many perspectives, as disgruntled end-clients like myself suffer from forced irresponsible cost requirements.

Reported
Feb 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11715297 at NHTSA →
EngineFeb 2026 · ODI 11714801Details +

The code that originally came up was P0300 a (Engine Misfire). I had this truck for one year and it says my fuel injector went bad so I’m getting the whole Tune Up done. I have the My Chevrolet app connected to my vehicle and it’s saying: the Engine/Transmission system needs service and the Emissions system! Mind you I e only had this vehicle for one year i bought it in February 2024 and it’s a 2023! I bought it from Lindsay Ford in Wheaton MD. I feel as though all this should not be happening in a matter of one year l believe I was sold a defective truck.

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11714801 at NHTSA →
StructureJan 2026 · ODI 11713404 · 2 injuriesDetails +

OEM Running boards, non powered. It is available for inspection. The running boards are slippery evetime they are wet. Does not matter what shoes you have. I have slipped 4 times since owned the vehicle and even broke the interior panel of my driver side door in 2023 which lead to a$500 repair bill. My wife and I both slipped today (1/26/26) and bruised pretty bad. Kids have also slipped in the past. No, it was not inspected or reproduced but dealer did say its a common problem they see with the OEM running boards. No, it was not inspected by the dealer. No warning lamps since it is a non powered part.

Reported
Jan 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
2 injuries
Open ODI 11713404 at NHTSA →
Engine And Engine CoolingJan 2026 · ODI 11708318Details +

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed coolant control valve. The contact was informed that the coolant control valve needed to be replaced. The vehicle was not repaired. In addition, the contact referenced a Special Coverage Program: N252508341, however the VIN was not included. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. In addition, the contact was informed that the NHTSA could add the VIN to the special Coverage Program. The failure mileage was approximately 134,943.

Reported
Jan 2026
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11708318 at NHTSA →
EngineDec 2025 · ODI 11707616Details +

After just getting our vehicle back on 12/11/25 from our incident on 11/9/25 when my wife was driving at 70 MPH on the highway when the engine blew the first time. Approximately 1300 miles later and 15 days after we picked up the vehicle when I was merging onto the highway the vehicle had a sudden power loss and a smell that filled the cabin. We were able to drive to the next exit and while the vehicle was idling it sounded awful. The check engine light started to flash along with the TCS light and the collision warning lights. After getting to a parking lot when called OnStar to tow our vehicle to the closest dealer. I have not received any updates yet but it is very similar to what happened the first time when the engine needed replaced.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11707616 at NHTSA →
Service BrakesDec 2025 · ODI 11706713Details +

I was driving to work last Wednesday, and I live on a hill. As I was driving, a "Brake failure" alert came over my dash and I lost all control of my brakes!!! I live right off of Main Street, and my options were only to go straight and into a house, or to turn onto Main Street and hope no one hits me or that I don't hit another vehicle. I turned and thankfully no one was coming. At the end of that street I was able to coast into an closed down gas station and park the vehicle. I called the dealership I had purchased this vehicle from 10 months prior, and they told me I had to use OnStar to have it towed to them. I did that, and they towed it to the dealership. The next day the dealership told me the cause of losing my brakes was due to a SOFTWARE UPDATE that was needed!!!!! They charged me $800 for the update & a battery that they said was not holding the charge, which I've never had an issue with. I had purchased an extended warranty with this vehicle and I was told it would be a bumper to bumper warranty AS IF I had purchased it new (it was 2 years old). The dealership said this was not a critical software update and was not covered under any warranty. I could have been KILLED or seriously injured or killed or hurt someone else due to my brakes going out due to a SOFTWARE UPDATE that was needed!! This is insane!

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11706713 at NHTSA →
Seat BeltsDec 2025 · ODI 11702886Details +

The vehicle was purchased brand new from the manufacturer. Because the third-row seating was rarely used, it was not immediately apparent that the car was delivered without one of the required seatbelts. Once the issue was discovered, it was promptly reported to the manufacturer. However, the customer service representative refused to address the problem, stating that the warranty period had expired. This is a serious safety hazard. A missing seatbelt poses a significant risk of severe injury or death in the event of an accident, and it requires immediate corrective action.

Reported
Dec 2025
Incident date
Feb 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11702886 at NHTSA →
SteeringDec 2025 · ODI 11702365Details +

Car shows ESC error message not detecting brake pads, and locking the wheel.

Reported
Dec 2025
Incident date
Dec 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11702365 at NHTSA →
Electrical SystemNov 2025 · ODI 11701963Details +

Since purchasing the car in March 2023, the battery has died 5-7 times. We contacted our dealer and they claimed nothing wrong and the battery was fine. We have contacted them about this issue and there is no fix. They performed an update in June 2025 which was supposed to fix it but it didn’t. The latest it has died is November 25. There was nothing left on for the battery to die. I have 4 children and it’s starting to get very cold outside. I live in a rural area with poor cell reception. I am worried I’ll be stranded somewhere with a new baby and 3 younger children.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11701963 at NHTSA →
Seat BeltsNov 2025 · ODI 11701833 · 1 injuriesDetails +

While driving a 2023 Chevrolet Suburban (VIN: [XXX] ), my [XXX] son was seated in the second-row center seat and was properly buckled in with the factory shoulder/lap belt. He turned around briefly to grab something from the back of the vehicle, and during that movement the seatbelt fully extended and then locked in the automatic locking mode. The retractor would not release tension afterward. The belt continued tightening around his torso, and no amount of slack could be pulled back out. The belt became so tight that he was unable to breathe comfortably or free himself, and the locking mechanism would not disengage even after the vehicle was stopped and turned off. The seatbelt remained fully cinched and would not retract or loosen under any circumstances. Because the belt created a serious entrapment hazard and my child could not safely be removed, I was forced to cut the seatbelt to free him. This appears to be a dangerous malfunction of the seatbelt retractor/locking system and presents a significant safety risk, especially for children who may shift or turn in their seats during normal use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
1 injuries
Open ODI 11701833 at NHTSA →
EngineNov 2025 · ODI 11699730Details +

My 2023 Chevrolet Suburban High Country (VIN: [XXX] ) suffered a sudden and dangerous engine failure while my wife was driving 70 mph on the interstate returning from our child’s sled hockey tournament in Ohio. The vehicle gave no warning lights, alerts, or diagnostic messages before the failure. While driving in the right lane, the vehicle began losing power and making a loud noise. My wife exited the highway and contacted OnStar, who told her the tow would take over an hour and only cover three miles to closest dealer, leaving her stranded in an unsafe area. She attempted to carefully reach a nearby dealership. During this attempt, the vehicle completely shut off and she lost all engine power. The vehicle lost all power making the final turn into the dealership coming to rest in the middle of oncoming traffic of a four lane road. The Suburban would not restart. A tow truck arrived and transported the vehicle to a dealership. When they arrived, the tow driver noticed smoke and a strong burning odor coming from the engine compartment and told her to move away from the vehicle because it could potentially catch fire. The vehicle was left in the lot with the hood open and positioned away from the building for safety. The dealership has determined the engine suffered a catastrophic failure and requires complete replacement. Multiple related components may also be affected. This occurred on a vehicle with only 54,000 miles that was purchased three months earlier. This incident created a serious safety risk for my wife, who was nearly stranded on an interstate and had to maneuver a powerless vehicle across several lanes of traffic. I am reporting this to NHTSA due to the sudden failure at highway speed, lack of warning, and potential fire hazard. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11699730 at NHTSA →
Power TrainNov 2025 · ODI 11698254Details +

I was driving the vehicle and without warning it just stopped shut off and immediately shot an error code that there was a critical issue with the engine and that the oil pressure was low, and the vehicle would not start and was not drivable. It had to be towed to a dealership.

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11698254 at NHTSA →
EngineNov 2025 · ODI 11697887Details +

My 2023 Chevrolet Suburban with the 5.3L V8 engine has experienced lifter failure twice within less than [20,000 miles]. Both times the vehicle developed a misfire, engine belt like noise and was diagnosed by the Chevrolet dealership as having collapsed AFM/DFM lifters. All oil changes have been done at the dealership using GM-approved oil. The issue appears to be a known problem on 2021–2023 GM vehicles with the 5.3L L84 engine. GM has a technical service bulletin (PIP5776H) regarding lifter collapse, but no permanent fix has been provided. I am concerned this could lead to engine failure or stalling while driving, creating a safety hazard.

Reported
Nov 2025
Incident date
Mar 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11697887 at NHTSA →
Service BrakesOct 2025 · ODI 11696501Details +

I went to get in my 2023 suburban this morning to travel to the gym. It started but it would not shift out of park. I looked down and noticed the check engine light was on, the ABS light was on, and the park brake light was on with a lock and wrench. I had no issues since I purchased it used in March 2025 and yesterday it was driving fine.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11696501 at NHTSA →
EngineOct 2025 · ODI 11694924Details +

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving at 10 MPH, there was an abnormal rumbling sound coming from the engine, with the check engine and traction control warning lights illuminated. Due to the failure, the contact restarted the vehicle and drove to an independent mechanic. The mechanic performed a diagnostic test on the vehicle and discovered a misfire in cylinder #3. The mechanic replaced the cylinder #3 ignition coil; however, the failure persisted. The contact then had another independent mechanic at the same shop inspect the vehicle, and the mechanic diagnosed the vehicle with engine failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 52,000.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694924 at NHTSA →
Fuel/Propulsion SystemOct 2025 · ODI 11694418Details +

car jerks with initial acceleration

Reported
Oct 2025
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694418 at NHTSA →
Unknown Or OtherOct 2025 · ODI 11692132Details +

When driving making a left or right hand turn my 2023 Suburban loose power and turns off and it is thrown in N and state to press start to restart my SUV. No codes are given to determine the issue. This has happen a handful of times. It has been taken into Chevy and they are unable to diagnose the problem. During the one visit they stated it was the battery and replace it and it has done it again. This is a very unsafe to drive the SUV as I'm afraid someone will rear end me and hurt me or someone else.

Reported
Oct 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11692132 at NHTSA →
Power TrainOct 2025 · ODI 11691800Details +

2023 Chevy Suburban transmission control valve failures causing wheel lockup or deceleration causing the vehicle to be unsafe to operate. Chevrolet refuses to acknowledge.

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11691800 at NHTSA →
EngineSep 2025 · ODI 11687640Details +

The contact owns a 2023 Chevrolet Suburban. The contact stated that while driving approximately 30 MPH, the vehicle suddenly shut off without warning. After restarting the vehicle, the vehicle operated normally. The contact stated that the failure had occurred on several occasions. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was approximately 20,000.

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11687640 at NHTSA →
Unknown Or OtherSep 2025 · ODI 11687172Details +

Onstar module not working, 53000 miles on 23 Suburban. Will be taking it to the dealership this next week. No other issues except for that.

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11687172 at NHTSA →
Unknown Or OtherSep 2025 · ODI 11687209Details +

On star Telematics Control Module is not working.

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11687209 at NHTSA →
EngineSep 2025 · ODI 11685274Details +

I am driving a 2023 Suburban Z71, continually on and of of the engine light and "reduction in acceleration, drive with care" this truck has the same issue and same engine as the recall, but is not included. Yesterday i was almost t boned at an intersection because the vehicle would not develop enough power to get across a street at a stop sign. one of the scariest and near disastrous occurrences of my life. this truck is deadly

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11685274 at NHTSA →
Power TrainSep 2025 · ODI 11685156Details +

Transmission malfunction. This has appeared several times at highway speeds and low speeds. We have dad to limp along in the slow lane to exit ramp and take back roads to the nearest dealership. The current problem has been confirmed with error codes P0747. The dealership has scanned this vehicle and detected error codes in the past on two different occasions and found P176C in TCM on 08/01/23 and P17D6 on 10/24/24. Check engine light comes on with a screen prompt “Reduced Acceleration Drive with Care”. The transmission valve body has already been addressed once because of triggering limp mode.

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11685156 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(3)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Exterior LightingAug 2022 · 22V903000Details +

General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.

Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222386380. This recall expands previous recall number 22V-827.

Open full NHTSA recall record →
Suspension · 23V642000Details +

General Motors, LLC (GM) is recalling certain 2023 Cadillac Escalade, Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Yukon, and Yukon XL vehicles. The rear suspension outer control arm bolts may not have been properly heat-treated, which can cause the bolts to break.

Risk: A broken suspension bolt can result in misalignment of the rear wheel, increasing the risk of a crash.

Remedy: Dealers will replace both rear suspension outer control arm bolts, free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N232415910.

Open full NHTSA recall record →
Engine And Engine Cooling · 25V274000Details +

General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.

Risk: Engine failure increases the risk of a crash.

Remedy: Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

3 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Loss of motive power due to engine failure post recall remedy

The Office of Defects Investigation (ODI) has received 36 Vehicle Owner Questionnaires (VOQs) alleging engine failure in vehicles subject to Recall 25V274. In each VOQ, the engine had the recall remedy completed prior to the reported failure incident. Recall 25V-274 addresses vehicles equipped with a L87 6.2L V8 gas engine that experienced engine damage or failure. Recall 25V-274’s remedy includes an engine inspection.  Based on the results of the inspection the vehicle will receive an oil change to a higher viscosity oil or an engine replacement.  The complaints received allege failures of both remedies. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 25V-274. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Loss of motive power due to engine failure

The Office of Defects Investigation (ODI) has received 1,157 reports of engine bearing failure failures in the L87 6.2L engine produced by General Motors (GM). Of the 1,157 reports received, 173 are outside of the scope of recall 25V-274. These engines are installed in Model Years (MY) 2019–2024 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2021-2024MY Chevrolet Suburban and Tahoe, GMC Yukon/Yukon XL, and Cadillac Escalade/Escalade ESV vehicles. The subject engine failures were investigated as part of a Preliminary Evaluation (PE25001).  GM determined that these engine failures were due to multiple supplier manufacturing and quality issues. GM issued recall 25V-274 to address the supplier manufacturing and quality issues produced between March 1, 2021, and May 31, 2024. Based on the issuance of recall 25V-274, NHTSA has closed PE25001. ODI continues to receive a significant number of reports of engine failure in vehicles outside the scope of 25V-274.  This presents a potential safety risk that warrants further investigation.  ODI is opening this Engineering Analysis (EA) to further evaluate the scope and severity of the potential problem and to fully assess the potential safety-related issues of vehicles built outside the recall scope. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Loss of motive power due to engine failure

On January 16, 2025, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE25001 after receiving complaints and field reports concerning engine failures in MY2019-2024 GM’s full-size truck and SUV T1XX platform equipped with the L87 6.2L V8 engine. These complainants alleged engine bearing failures resulting in knocking and growling noises from the engine’s bottom end and in some cases more severe consequences such as broken connecting rods leading to engine damage, or engine failure. If the engine fails during vehicle operation, the vehicle will lose propulsion, increasing the risk of a crash. On April 24, 2025, GM issued recall 25V-274 to address the concern with L87 engines produced between March 1, 2021, and May 31, 2024.  GM cited the root cause as a supplier manufacturing and quality issues. GM’s  recall remedy will be either an oil change to an oil with a different viscosity or engine replacement depending on the results of the remedy inspection procedure. To date, ODI has received 1,157 allegations of engine bearing failure. GM submitted 55,464 reports in total, with 29,752 unique VINs. ODI continues to receive allegations of L87 engine failures which fall outside of the scope of recall 25V-274. Based on GM’s recall, ODI will close this PE. NHTSA will continue to investigate complaints of engine failure outside the scope of recall 25V-274 as part ofEngineering Analysis (EA25007). To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Crash-test ratings

2023 Chevrolet Suburban SUV 2WD NHTSA source

Overall
Frontal
Side
Rollover

2023 Chevrolet Suburban SUV 4WD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Suburban 2WD3.0L 6-cylRear-Wheel Drive212723
Suburban 4WD3.0L 6-cyl4-Wheel Drive202622
Suburban 2WD5.3L 8-cylRear-Wheel Drive152017
Suburban 4WD5.3L 8-cyl4-Wheel Drive151916
Suburban 4WD6.2L 8-cyl4-Wheel Drive141816
Suburban 2WD6.2L 8-cylRear-Wheel Drive142016

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

These are affiliate links. TireKick may earn a fee if you use one.

Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2023 Chevrolet Suburban: frequently asked

What does the complaint record show for the 2023 Chevrolet Suburban?

Owners filed 127 NHTSA complaints about the 2023 Chevrolet Suburban. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2023 Chevrolet Suburban?

The most-reported problem areas are Engine (43% of complaints) and power train (13%).

How many recalls does the 2023 Chevrolet Suburban have?

3 recalls have been issued that affect the 2023 Chevrolet Suburban, covering components such as exterior lighting. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2023 Chevrolet Suburban get?

The EPA rates the 2023 Chevrolet Suburban between 16 and 23 mpg combined, depending on trim and drivetrain.