Model-year record
2010 Chevrolet Suburban
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.
Complaints filed
175
Reports to NHTSA, 2010
Safety recalls
3
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
15.5
EPA estimate
Known issues
Air Bags issues lead owner complaints (38% of 175 reports), followed by unknown or other (22%).
+ 10 more component categories with fewer reports.
Share of all 175 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11533269, ODI 11436869, ODI 11397795, ODI 11374808, ODI 11341733.
Individual complaint reports(175)
Showing the 50 most recent reportsEngine And Engine CoolingMar 2026 · ODI 11726397Details +Close −
Odometer Fraud. The contact purchased a 2010 Chevrolet Suburban. The contact stated that while driving approximately 55 MPH, the vehicle suddenly stalled. The vehicle was restarted and driven; however, approximately one minute later, the failure reoccurred. The vehicle was restarted and driven to a nearby parking lot. A certified mechanic arrived and inspected the vehicle. The mechanic diagnosed the vehicle with rod bearing failure, which caused damage to the engine. The vehicle was driven to the residence, and the contact was advised not to drive the vehicle to prevent a blown engine. The vehicle was not repaired. After the failure, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale on July 30, 2025. At the time of purchase, the mileage was approximately 180,000. The odometer indicated that the current mileage was 193,000. After researching the information on Infotracer.com, the contact discovered that on July 1st, 2001, the mileage was documented as 242,765. The manufacturer was not informed of the failure.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Exterior LightingFeb 2024 · ODI 11569806Details +Close −
*From day one of purchase there is a random, frequent loud buzzing/whining through the speakers(with our without the radio on). Dealership had no idea how to fix and Chevrolet said there was no known issue, so no help. *The running lights constantly short out. We continually replace them and they short out again! *We have replaced all four door handles! Cheap chrome plastic is not going to hold up. These should actually be metal to insure holding up! *The tires seem too big since they rub the fender well if you cut sharply to either side. You can actually hear them rubbing on the well as you cut hard to either side! *The dash cracked about five years after we purchased it. We kept it under our carport and this cracking was unacceptable! I called Chevrolet and they said there was no known issue or recall. We continued to ask our dealership to look for recalls on this. *There was a recall on our passenger side airbag. We tried to get it replaced and were told, no they could not. Takata went bankrupt, so sorry, Chevrolet will not replace air bag for you! *After a few years of not being able to use our front seat due to safety issues Chevrolet would not fix(defective airbag), we decided to save and get the airbag and cracked dash replaced on our own. Unacceptable! Proclaimed recalls should be tended to by manufacturer! *The cruise control just stopped working one day early on, no recall--not surprised:( *The fuel tank is cutting off at the pump as we try to put gas into the tank. This is problematic as the vehicle will not run without fuel! Currently fighting with this and contacting dealership to see if they can help at all. Everyone we know who has a Suburban or Tahoe has these same problems! These are all widespread problems/design flaws. Please look into these issues to make a better product!
- Reported
- Feb 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
StructureDec 2023 · ODI 11561177Details +Close −
While driving down the road a large piece of the dash exploded violently projecting a sharp plastic piece of the dash, hitting driver in the face, narrowly missing the eyes, bouncing off and landing in the 2nd row seating area. Thankfully, there was no infant or child in those seats or they could have been injured. The temperature outside was 100+ in the summer in Texas. The cracking dash issue has been reported by us and by numerous other complainants many times previously. This is an ongoing problem that has clearly not been taken seriously by GM.
- Reported
- Dec 2023
- Incident date
- Jul 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2023 · ODI 11533269Details +Close −
Takata recall. The contact owns a 2010 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The dealer was contacted, and an appointment was scheduled; however, the contact was notified that parts were not available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Reported
- Jul 2023
- Incident date
- Feb 2021
- Mileage
- Not provided
- Outcome flags
- None reported
StructureMar 2022 · ODI 11459073Details +Close −
I took my vehicle to have to air bag repaired and it has a cracks all over the dashboard now. I contacted to representative and was informed this is a Hazzard of this vehicle. It is a known issue but it has not been addressed by the GMC company. How many people have to be injured or killed before it becomes and actual safety issue? Whose life is considered expendable? If it is a known issue and it has been, in good faith, brought to GMCs attention, why has it not been corrected?
- Reported
- Mar 2022
- Incident date
- Mar 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJan 2022 · ODI 11446274Details +Close −
My dash is completely cracked in several places, I believe it’s a 2 piece dash the section closest to the windshield and the other half has the vents passenger airbag. There is approximately a 1 inch gap between the 2 pieces as well as multiple cracks. Also the rear sensors on the bumper I had replaced one and the part cost me $20 or less. I am disabled and was able to have a friend get under the rear of the truck and change 1 sensor. There still was a code and I had nobody around that could help me and I was due for inspection and thought I may get failed if they see a code. With that I brought my vehicle to Schumacher Chevrolet in Livingston NJ. So they told me I had another bad sensor and I had no way to clear the code so I had them do the repair. They told me the same part I brought for under $20 cost me there almost $300 for the sensor.. Do they have to use their parts or should they had given me the opportunity to get an aftermarket one whether they got it or I got it and then have them finish the job. Needless to say I walked out with a bill around $500. I’m permanently disabled and receive a little money from S.Security every months. That cost my 1/3 of my entire check for the month. I always thought they give you an option or aftermarket parts. I’ve had other vehicles in my life before I was disabled and always was asked. I’m really disappointed in the condition of the dash and the crazy amount for a part. Note I do have a 2008 F-Series Super Duty truck with a little over 108,000 miles and my Suburban only has 89,000 miles yet my Ford dash doesn’t have one crack in the dash. I also had a 1999 Chevrolet Tahoe and sold that in 2010 and got the new truck I mentioned but I have well over 120,000 miles on it and that didn’t have any dash cracks. That should be held accountable obviously it’s an issue with the company or how they are making the dash. My 75th Anniv Suburban should not have dash issues with as much as the vehicle costs. Parts are too $$
- Reported
- Jan 2022
- Incident date
- Aug 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2021 · ODI 11436869Details +Close −
TK Holdings Inc. (“Takata”) has decided that a defect which relates to motor vehicle safety exists in the passenger-side frontal airbag inflators installed as original equipment in certain 2007 to 2014 model year Cadillac Escalade, Escalade ESV, and Escalade EXT vehicles; certain Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, and Tahoe vehicles; and certain GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles. The determination was made that the propellant in these inflators may degrade after long-term exposure to high humidity and temperature cycling, which could cause the inflator to rupture during a deployment. SAFETY RISK:
- Reported
- Oct 2021
- Incident date
- Sep 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherSep 2021 · ODI 11431905Details +Close −
The front dash had suffered catastrophic cracking and damage from the sun and or heat. The majority of the Dan is so badly cracked and faking apart, a aftermarket dash cover was purchased to cover the unsightly OEM dash.
- Reported
- Sep 2021
- Incident date
- Sep 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2021 · ODI 11397795Details +Close −
SEVERE DASH CRACKING AROUND AIRBAGS. IF REPAIRED, I'M AFRAID THAT AIRBAG MAY DEPLOY. CRACKS ARE GETTING WORSE.
- Reported
- Feb 2021
- Incident date
- Feb 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2021 · ODI 11396686Details +Close −
TRUCK LOSES POWER TO ENGINE WHILE DRIVING. I HAVE NO OIL PRESSURE NO FUEL NO SPEEDOMETER AND NO ROOMS BUT MY BATTERY RUNS ON ABOUT 14. TRUCK WILL DRIVE AT SPEED IT SHUTSDOWN AT BUT IF U STOP IT TAKES A LITTLE LONGER TO GAIN SPEED. THIS HAS DID THIS ABOUT 5 TIMES IN 2 WEEKS I HAD IT IN THE SHOP 3 TIMES AND WE ARE UNABLE TO FIGURE IT OUT. IF U TURN THE TRUCK UP IT WILL NOT START U HAVE TO UNHOOK THE BATTERY TO GET POWER BACK.
- Reported
- Feb 2021
- Incident date
- Feb 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsJan 2021 · ODI 11389781Details +Close −
IT TAKES 3 TO 4 TRIES BEFORE THE SEATBELT CLICKS ON . DRIVER SIDE
- Reported
- Jan 2021
- Incident date
- Mar 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2020 · ODI 11385963Details +Close −
MY TRUCK IS AFFECTED DUE TO THE CRACKED DASH THAT IS A CONTINUING PROBLEM IN GYM TRUCKS LIKE MY 2010 SUBURBAN.
- Reported
- Dec 2020
- Incident date
- Oct 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsNov 2020 · ODI 11374808Details +Close −
UPON ENTERING THE VEHICLE THIS MORNING, 11/17/2020, I NOTICED A CRACK IN THE DASH NEAR THE PASSENGER SIDE AIRBAG. AS I STARTED THE VEHICLE AND DRIVING THE SERVICE AIRBAG LIGHT CAME ON. THE MILEAGE AT THE TIME WAS 129173.
- Reported
- Nov 2020
- Incident date
- Nov 2020
- Mileage
- Not provided
- Outcome flags
- None reported
EngineOct 2020 · ODI 11362335Details +Close −
2010 5.3L ENGINE CONSUMES OIL AT AN EXCESSIVE RATE. THE LACK OF A LOW OIL WARNING HAS CAUSED THE ENGINE TO BE RUN WITHOUT OIL FOR EXCESSIVE PERIODS OF TIME. ENGINE ISSUES INCLUDE STALLING AND INABILITY TO START VEHICLE UNTIL DIAGNOSED BY MECHANIC AS BEING VOID OF OIL. OIL CONSUMPTION HAS BEEN AS HIGH AS 100% WITHIN A SIX MONTH PERIOD AFTER COMPLETING A CERTIFIED OIL CHANGE BY ASE PROFESSIONALS.
- Reported
- Oct 2020
- Incident date
- Sep 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2020 · ODI 11341733Details +Close −
WE NOTICED A CRACK ON THE DASHBOARD THAT APPEARS TO MOVE BETWEEN THE PASSENGER AIRBAG AND THE CENTER DASH VENT ON JULY 11TH, 2020. THERE WAS A SUBSTANTIAL AMOUNT OF NOISE "RATLLING" FROM THE DASH BOARD. ON JULY 18TH WE NOTICED THAT THE SPA E ON THE DASH UNDER THE VENT WAS HANGING EVEN LOWER AND MORE NOISE.ON 7/27/20 WE REALIZED THE CRACK CONTINUES TO SPREAD AND THE DASH IS SUNK IN MORE. WE ARW CONCERNED THE AIR BAG WILL NOT DEPLOY IF NEEDED OR THAT FURTHER COSMETIC INJURY WILL HAPPEN TO THE DASH. THE CAR WAS INITIALLY STATIONARY OUTSIDE OUR HOME. EACH INSTANCE THE CRACK IS VISIBLE AS WELL AS THE INCREASED SPACE UNDER THE VENT. THE PROBLEM BECAME MORE EVIDENT AS WE DROVE OFF EACH TIME. WE TAKE CITY STREETS AND HIGHWAY WHEN DRIVING. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. WE HAVE OWNED SEVERAL MAKES AND MODELS OF DIFFERENT VEHICLES AND HAVE NO IDEA WHY THIS IS HAPPENING. WE DO KNOW WE HAVE SIX CHILDREN AND THIS IS OUR FAMILY CAR THAT WE NO LONGER FEEL SAFE DRIVING.
- Reported
- Jul 2020
- Incident date
- Jul 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJul 2020 · ODI 11341439Details +Close −
MY ENTIRE DASHBOARD IS CRACKING AND ITS INTO PIECES....I DO NOT PARK IN THE SUN
- Reported
- Jul 2020
- Incident date
- Jan 2019
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJun 2020 · ODI 11330073Details +Close −
DASHBOARD CRACKING IN 2 PLACES. *TR
- Reported
- Jun 2020
- Incident date
- Apr 2015
- Mileage
- Not provided
- Outcome flags
- None reported
StructureMay 2020 · ODI 11324144Details +Close −
DASHBOARD CRACK IN MULTIPLE PLACES. *TR
- Reported
- May 2020
- Incident date
- Feb 2016
- Mileage
- Not provided
- Outcome flags
- None reported
StructureMay 2020 · ODI 11323978Details +Close −
DASHBOARD CRACK. *TR
- Reported
- May 2020
- Incident date
- Feb 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherApr 2020 · ODI 11321380Details +Close −
JUST LIKE EVERYBODY ELSE ONLINE, MY DASH IS REALLY CRACKED. I HAVE 32 INCHES OF CRACKING. THIS VEHICLE IS IN SUPER SHAPE EXCEPT FOR THE DASH. *TR
- Reported
- Apr 2020
- Incident date
- Apr 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2020 · ODI 11321124Details +Close −
CRACKED DASH BOARD. NEXT TO AIRBAG AND ABOVE INSTRUMENT CLUSTER. CONCERNED FOR PROPER FUNCTION OF AIRBAG AS WELL AS THE INSTRUMENT CLUSTER. IT STARTED TO CRACK SEVERAL YEARS AGO AND CONTINUES TO GET WORSE EVERY YEAR.
- Reported
- Apr 2020
- Incident date
- Apr 2015
- Mileage
- Not provided
- Outcome flags
- None reported
StructureMar 2020 · ODI 11318631Details +Close −
DASH CRACKED AND FELL APART. HAD TO REPLACE THE ENTIRE DASH BOARD ASSEMBLY. THE DASH WAS CRACKING AS IF IT WAS MADE OF GLASS. A PIECE OF THE DASH EVEN BROKE OFF WHILE I WAS DRIVING AND FELL ON MY LAP..
- Reported
- Mar 2020
- Incident date
- Jan 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2020 · ODI 11306442Details +Close −
CRACKED DASH IN MULTIPLE LOCATIONS.
- Reported
- Feb 2020
- Incident date
- Apr 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2019 · ODI 11288347Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). TOM LIGHT CHEVROLET (LOCATED AT 738 N EARL RUDDER FWY, BRYAN, TX 77802, (979) 314-5564) WAS CONTACTED AND EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Reported
- Dec 2019
- Incident date
- Oct 2018
- Mileage
- Not provided
- Outcome flags
- None reported
StructureNov 2019 · ODI 11278882Details +Close −
DASH COVER IS CRACKED.
- Reported
- Nov 2019
- Incident date
- Nov 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsNov 2019 · ODI 11277746Details +Close −
NEED PAPERWORK SO MY AIRBAGS CAN BE FIX AT THE DEALERSHIP.
- Reported
- Nov 2019
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2019 · ODI 11268464Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. NIMNICHT CHEVROLET (1550 CASSAT AVE, JACKSONVILLE, FL 32210, (904) 638-7986) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Oct 2019
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2019 · ODI 11265216Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT MARTIN CHEVROLET (LOCATED AT 23505 HAWTHORNE BLVD, TORRANCE, CA 90505, (310) 594-5987) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Reported
- Sep 2019
- Incident date
- Sep 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherSep 2019 · ODI 11255438Details +Close −
THE DASHBOARD IS CRACKED ON THE DRIVER'S SIDE AND THE PASSENGER SIDE.
- Reported
- Sep 2019
- Incident date
- Aug 2013
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsAug 2019 · ODI 11246246Details +Close −
AIRBAG RECALL AND GERRY LANE CHEVROLET'S REPRESENTATIVE CONTINUES TO TELL ME THAT A REMEDY FOR THE AIRBAG RECALL HAS NOT BEEN FOUND YET. THIS IS A RECALL!
- Reported
- Aug 2019
- Incident date
- Jun 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherAug 2019 · ODI 11243106Details +Close −
I HAVE READ 1,000'S OF COMPLAINTS ABOUT THE DASH BOARD CRACKING. I HAVE A CRACK ABOVE THE PASSENGER AIR BAG AND NOW ABOVE THE STEERING CLUSTER. THERE ARE TOO MANY COMPLAINTS FOR THIS TO CONTINUE TO GO UNATTENDED.
- Reported
- Aug 2019
- Incident date
- Apr 2018
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJul 2019 · ODI 11232636Details +Close −
DASH IS FALLING APART, FULL OF CRACKS; CHUNKS OF PLASTIC DASH HAVE BROKEN OFF. POTENTIAL SAFETY ISSUE IF INVOLVED IN AN ACCIDENT, ESPECIALLY IF DASH AIRBAG IS DEPLOYED. LARGE SHARP PIECES OF DASH WILL BREAK LOOSE AND BECOME PROJECTILES/ SHRAPNEL. I BELIEVE SUNLIGHT AND HIGH HEAT IN PARKED CAR HAS CAUSED THIS. NOT CAUSED BY AN ACCIDENT. DEFINITELY A DESIGN FLAW. SHOULD BE RECALLED.
- Reported
- Jul 2019
- Incident date
- Dec 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2019 · ODI 11232948Details +Close −
MY AIRBAG INDICATOR LIGHT HAS COME ON IN MY DASH AND WHEN I PULLED THIS UP ON YOUR SITE I AM NEEDING TO NO IF I TAKE MY VEHICLE TO THE DEALERSHIP ARE THEY GOING TO FIX THE PROBLEM OR AM I GOING TO HAVE TO PAY FOR THE REPLACEMENT OF THE DEFECTIVE PART ORIGINALLY INSTALLED IN MY VEHICLE. THE LIGHT COME ON WHILE I WAS DRIVING ON A SMOOTH CITY STREET.
- Reported
- Jul 2019
- Incident date
- Jul 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2019 · ODI 11217299Details +Close −
THE DASH IS CRACKED IN MANY PLACES FOR NO REASON AND SOME OF THE PIECES ARE SHARP.
- Reported
- Jun 2019
- Incident date
- May 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMay 2019 · ODI 11205161Details +Close −
HAVE NOT BEEN NOTIFIED OF AN AVAILABLE REMEDY AS YET (MAY 03,2019)
- Reported
- May 2019
- Incident date
- May 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2019 · ODI 11194443Details +Close −
CRACKED DASHBOARD MAY CAUSE PLASTIC SHARDS IF THE AIRBAG DEPLOYS.
- Reported
- Apr 2019
- Incident date
- Jun 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2019 · ODI 11189696Details +Close −
DASHBOARD IS CRACKED AROUND AIRBAG AND I AM CONCERNED IF THE AIRBAG WAS EVER DEPLOYED THE BROKEN DASHBOARD WOULD ACT LIKE SHRAPNEL AND INJURE PASSENGERS.
- Reported
- Mar 2019
- Incident date
- Aug 2017
- Mileage
- Not provided
- Outcome flags
- None reported
StructureMar 2019 · ODI 11186095Details +Close −
CRACKED DASH OVER INSTRUMENT CLUSTER, STATIONARY NOTHING HAPPENED TO CAUSE IT.
- Reported
- Mar 2019
- Incident date
- Sep 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2019 · ODI 11180027Details +Close −
LARGE CRACKS IN THE DASH BOARD. SOME STARTING AROUND PASSENGER AIRBAG AND SOME STARTING OVER THE STEERING WHEEL AREA.
- Reported
- Feb 2019
- Incident date
- Feb 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJan 2019 · ODI 11170138Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO VILLAGE CHEVROLET (LOCATED AT 16200 WAYZATA BLVD, WAYZATA, MN 55391, (952) 473-5444), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Jan 2019
- Incident date
- Jul 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJan 2019 · ODI 11165564Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER, CONTACTING THE DEALER NASH CHEVROLET (630 SCENIC HWY LAWRENCEVILLE, GA 30046) THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Jan 2019
- Incident date
- Jun 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJan 2019 · ODI 11165506Details +Close −
'TAKATA RECALL' DEALER STILL SAYS FIX NOT AVAILABLE YET NHTSA SAYS 68% OF REPAIRS HAVE BEEN COMPLETED ON YOUR WEBSITE.
- Reported
- Jan 2019
- Incident date
- Jan 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherNov 2018 · ODI 11152781Details +Close −
THE DASHBOARD IS CRACKED IN TWO PLACES
- Reported
- Nov 2018
- Incident date
- Jul 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsNov 2018 · ODI 11152141Details +Close −
TAKATA RECALL: AIRBAG WARNING LIGHT REMAINS ILLUMINATED. CRACK AND DASH BULGE ON PASSENGER SIDE FRONT DASH. VEHICLE WAS STATIONARY AND PARKED IN DRIVEWAY. THE VEHICLE WAS BOUGHT USED IN 2013 FROM CABLE DAHMER BUICK GMC OF INDEPENDENCE, MO. LABEL ON DRIVER'S SIDE DOOR STATES IT WAS MANUFACTURED IN TEXAS, AND IT WAS REGISTERED IN TEXAS BY PREVIOUS OWNER.
- Reported
- Nov 2018
- Incident date
- Apr 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsNov 2018 · ODI 11149935Details +Close −
TAKATA RECALL. GM IS STILL CLAIMING NO FIX AVAILABLE WHAT CAN I DO? [XXX] CELL [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Reported
- Nov 2018
- Incident date
- May 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Electronic Stability Control (ESC)Aug 2018 · ODI 11119955Details +Close −
STABILITRAK AND ENGINE WARNING LIGHTS FLASHING, WARNING CHIME BONG-BONGING, AND DIC SAYS STABILITRAK OFF, SERVICE STABILITRAK, AND ENGINE POWER REDUCED. RUNNING ROUGH
- Reported
- Aug 2018
- Incident date
- Aug 2018
- Mileage
- Not provided
- Outcome flags
- None reported
StructureAug 2018 · ODI 11119781Details +Close −
CRACKS (2 SEPARATE CRACKS; PHOTOS ATTACHED) APPEARED IN THE DASHBOARD OF 2010 CHEVROLET SUBURBAN LT ABOVE THE STEERING COLUMN AND NEAR THE PASSENGER AIRBAG. THE VEHICLE WAS STATIONARY IN THE DRIVEWAY WHEN THE CRACKS APPEARED -- THERE WAS NO EVENT TO CAUSE THE CRACKS TO APPEAR. A SEARCH ON A GM ONLINE FORUM ADVISED THIS TO BE A KNOWN DEFECT FOR CARS OF THIS MODEL AND YEAR.
- Reported
- Aug 2018
- Incident date
- Aug 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2018 · ODI 11113308Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUTONATION CHEVROLET WACO, 1625 N VALLEY MILLS DR. #1, WACO, TX 76710, (254) 242-0679) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Jul 2018
- Incident date
- Jul 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2018 · ODI 11110477Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AMERICAN CHEVROLET AT (209) 575-1606 (LOCATED AT 4742 MCHENRY AVE, MODESTO, CA 95356) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Jul 2018
- Incident date
- Jul 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2018 · ODI 11109546Details +Close −
THE DASH IS CRACKING IN MULTIPLE LOCATIONS WHICH IF THE AIRBAGS WERE TO DEPLOY COULD SEND SHARDS OF PLASTIC FLYING THROUGH THE PASSENGER COMPARTMENT CREATING A SAFETY HAZARD. THIS HAS BEEN OCCURRING FOR SOME TIME BUT IS CONTINUING TO GET WORSE, AND WE HAVE RECENTLY NOTICED THAT IT HAS BROKEN ALL THE WAY ACROSS ONE OF THE DASH PANELS. I HAVE LOOKED ONLINE AND THIS APPEARS TO BE A ISSUE WITH MANY CHEVROLET VEHICLES.
- Reported
- Jul 2018
- Incident date
- Jul 2018
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(3)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Air BagsMay 2021 · 21V050000Details +Close −
General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Open full NHTSA recall record →Air BagsMay 2021 · 21V053000Details +Close −
General Motors, LLC (GM) is recalling certain 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2010 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2009 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 24, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328790.
Open full NHTSA recall record →Air BagsMay 2021 · 21V054000Details +Close −
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Suburban 1500 2WD | 5.3L 8-cyl | Rear-Wheel Drive | Automatic 6-spd | 15 | 21 | 17 |
| Suburban 1500 2WD | 6.2L 8-cyl | Rear-Wheel Drive | Automatic 6-spd | 12 | 19 | 14 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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2010 Chevrolet Suburban: frequently asked
What does the complaint record show for the 2010 Chevrolet Suburban?
Owners filed 175 NHTSA complaints about the 2010 Chevrolet Suburban. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2010 Chevrolet Suburban?
The most-reported problem areas are Air Bags (38% of complaints) and unknown or other (22%).
How many recalls does the 2010 Chevrolet Suburban have?
3 recalls have been issued that affect the 2010 Chevrolet Suburban, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2010 Chevrolet Suburban get?
The EPA rates the 2010 Chevrolet Suburban between 14 and 17 mpg combined, depending on trim and drivetrain.