2014 Chevrolet Suburban

Our 2014 Chevrolet Suburban has been garage-kept since it was purchased new. Within a year of the factory airbag recall replacement, the dashboard began cracking in two separate areas. The cracks have continued to spread despite the vehicle being consistently garage-kept and the regular use of a windshield sunshade.

Reported

Dec 2025

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

Stopped at a stop sign. The vehicle suddenly lost all electrical power. Lights began flashing. Traction control system turned off and on. Then it went back to normal driving. I just had the Chassis Control Module Recall taken care of as well. The air conditioning is intermittently cutting its ability to cool then suddenly cooling again during this time. When the vehicle turned back on, the strong odor of fuel was present from the air vents. I had reported the issue before but was told by a dealer there is nothing wrong they could see beyond a visual inspection.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

There is a technical service bulletin published (15-NA-082) that is the result of insufficient welds between the bracket and frame rail that hold the sway bar on the models listed in the TSB. Recently while on a road trip we experienced heavy (almost uncontrollable) truck swaying while on the high way. I now have to find someone with welding experience in order to fix this problem because I am concerned about the safety of my family driving this vehicle with this condition. Please consider a recall for this condition.

Reported

May 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

I received a safety recall for my suburban in 2021. I contacted the dealership and have been waiting for 1 year to get a call back from Chevrolet dealership so that they can proceed with the passenger airbag repair “safety recall”.

Reported

Mar 2022

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

Dash has cracked completely front to back on drivers side, and has several cracks around the air bag on passenger side. Nothing has happened to cause stress on the dash that would cause these cracks

Reported

Dec 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

The dashboard cracked at the edge of the airbag. Vehicle was not in an accident.

Reported

Nov 2021

Incident date

Nov 2021

Mileage

Not provided

Outcome flags

None reported

I cannot believe we don't have a repair for this yet. It is proven to be fatal, even a 2013 Chev Cruze incident caused a fatality. I want to know something about this fix and I want Chevrolet/GM to start fixing immediately. At this point, I am paying a lien on a vehicle that could be fatal and no one is talking about when it will be repaired.

Reported

Nov 2021

Incident date

Jan 2014

Mileage

Not provided

Outcome flags

None reported

The manufacture has not accommodated the repair/replacement of this dangerous part and it has been a lonnnnnnnng time. This is ridiculous.

Reported

Oct 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

Takata Recall. The contact owns a 2014 Chevrolet Suburban. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were not notified of the failure. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

Takata Recall. The contact owns a 2017 Chevrolet Suburban. The contact received notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.

Reported

Aug 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2014 Chevrolet Suburban. The contacts stated while driving at night at an unknown speed, the high-beam headlights were activated to see the roadway. Several unknown warning lights then became illuminated. The vehicle shuddered and jerked for approximately 30-40 seconds before resuming normal driving. The contact stated that the failure occurred after activating the high-beam headlights. The vehicle was taken to the dealer to be diagnosed; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact felt unsafe driving the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000

Reported

Aug 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

Dashboard cracked at front passenger air bag and steering wheel like many other owners have experienced.

Reported

Jul 2021

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

Service suspension system & dash cracked by recalled airbag that we haven't been notified to fix yet on passenger side. Also small crack starting on drivers side.

Reported

Jun 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

We need to sell this vehicle, which our company can not do with an open recall on it - the auction company will not allow it. I called Gene Messer Chevy and spoke with Keith & was told they CAN NOT repair yet As recall was listed in Feb, this is affecting our ability to dispose of vehicle in timely manner. My company is AgriSompo North America and the vehicle is located at our Lubbock Texas office.

Reported

May 2021

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED AS TRANSMISSION CONTROL SYSTEM FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 187,000.

Reported

Apr 2021

Incident date

Apr 2021

Mileage

Not provided

Outcome flags

None reported

TRANSMISSION RELEASED AT LIGHT ON HILL AND ROLLED BACK OUT OF CONTROL WITHOUT ABILITY TO MOVE FORWARD.

Reported

Jan 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

CRACKED DASHBOARD. AFRAID IF IN ACCIDENT SHRAPNEL FROM CRACKED DASH WILL GO FLYING ESPECIALLY IF AIRBAGS ARE DEPLOYED.

Reported

Nov 2020

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

I SAW A RED STURDY SIGNAL ON THE DASHBOARD THAT STATES, "SERVICE AIRBAG SOON." THEN, SAW CNN NEWS OF THE RECALL AND 17 DEATHS. CAN I HAVE MY AIRBAG EXAMINED AND FIXED?

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A DOREL JUVENILE GROUP MAXI-COSI CAR SEAT, MODEL NAME: PRIA 85, MODEL NUMBER: CC121BIZ, MANUFACTURED DATE: 05/07/2015 UTILIZED IN A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE FRONT SCREWS USED TO SECURE THE HARNESS BUTTON UNSCREWED FROM THE HARNESS. ADDITIONALLY, THE REAR SCREW WAS HALFWAY UNSCREWED FROM THE HARNESS BUTTON. THE FAILURE CAUSED THE HARNESS STRAP TO BECOME FRAYED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE CAR SEAT WAS NOT REPAIRED. THE MANUFACTURER ORDER A REPLACEMENT CAR SEAT WHICH WAS STILL PENDING ARRIVAL TO THE CONTACT.*DT*JB*DT THE CONSUMER SUBMITTED PHOTOS. *TR

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

DASH IS CRACKED IN TWO PLACES ALSO INSIDE HANDLE IS MADE OF PLASTIC AND IT IS BROKEN. VEHICLE WAS STATIONARY

Reported

Aug 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

THE DASHBOARD HAS CRACKED IN NUMEROUS PLACES. *TR

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

FRONT DRIVERS SEAT AIRBAG HAD TO BE REPAIRED REPAIRED AT CHEVROLET DEALER. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

THIS CAR'S FUEL EFFICIENCY IS ATROCIOUS. IT WAS ADVERTISED AS 16-22 MPG BUT I HAVE NEVER BEEN ABLE TO GET MORE THAN 11 MPG ON THE HIGHWAY, IT'S LOWER AROUND TOWN. 12 MPG AROUND TOWN. I'VE TAKEN IT IN TO CHEVY DEALERSHIPS AND MAINTENANCE SHOPS AND THEY SAY THERE IS NOTHING THEY CAN DO. I'VE OWNED PREVIOUS SUBURBANS WITH 30 GALLON GAS TANKS AND CAN GO 600 MIKES ON A FULL TANK OF GAS. HOWEVER, I HAVE TO STOP FOR GAS WITH THIS CAR AFTER 325-350 MILES. IT'S TERRIBLE, ESPECIALLY IN LONG TRIPS. THERE IS SOMETHING WRONG WITH THE FUEL USAGE BY THIS CAR CAR AND I DON'T KNOW WHO TO TURN TO FOR CORRECTION OF THE PROBLEM. IF YOU DON'T CONSIDER THIS A VALID COMPLAINT, CAN YOU REFER ME TO ANOTHER ORGANIZATION? I'VE TRIED TO GET AHOLD OF A NATIONAL CHEVROLET REPRESENTATIVE BUT I AM ALWAYS REFERRED BACK TO A LOCAL CHEVROLET DEALER WHO SAYS THERE IS NOTHING THEY CAN DO TO HELP. I HOPE ( AND PRAY) THAT YOUR ABLE TO HELP BECAUSE THE CAR IS USING TWICE AS MUCH GAS AS I AM USED TO WITH THIS MODEL, HAVING HAD 20+ MPG WITH THE SUBURBAN I OWNED IN 2000. THANK YOU.

Reported

Apr 2020

Incident date

Dec 2016

Mileage

Not provided

Outcome flags

None reported

WHEN TURNING ON THE VEHICLE THE LIGHTS WILL POWER SURGE. ONE DAY THE VEHICLE JUST DIDN'T START. THE NEXT DAY IT STARTED AND AS I WAS DRIVING DOWN THE ROAD I LOST THERMOSTAT CONTROL, THE POWER LOCKS WERE INVOLUNTARILY GOING UP AND DOWN, THE RADIO SHUT OFF, AND THE SPEEDOMETER AND GAUGES ALL WENT TO THE LEFT AND WERE NOT WORKING. WHEN I FINALLY PARKED THE VEHICLE I COULD SMELL AN ELECTRICAL BURNING SMELL. THE VEHICLE WAS IN MOTION FOR ALL OF THIS ON A 2 LANE ROAD.

Reported

Feb 2020

Incident date

Feb 2020

Mileage

Not provided

Outcome flags

Fire

AFTER OWNING THE VEHICLE OVER 5 YEARS, THE DASHBOARD STARTED TO CRACK. AFTER RESEARCHING A FIX, I DISCOVERED A LOT OF OWNERS OF MY TYPE OF VEHICLE ARE EXPERIENCING THE SAME PROBLEM IN THE SAME LOCATIONS.

Reported

Jan 2020

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

I HAVE HAD MY CALIPER BOLT COME LOOSE AND WAS COMPLETELY MISSING TWO TIMES, ON TWO DIFFERENT WHEELS, AND DIFFERENT TIMES. THE FIRST TIME, IT CAUSE THE CALIPER TO PARTIALLY DISENGAGE AND WEDGE INTO THE RIM, CRACKING IT. THE SECOND TIME, IT WAS DETECTED BY THE HORRENDOUS NOISE AND CLACKING MADE BY THE LOOSE CALIPER WHILE DRIVING.

Reported

Jan 2020

Incident date

Apr 2019

Mileage

Not provided

Outcome flags

None reported

OIL CONSUMPTION DUE TO AMF MODULE CAUSES LOSS OF OIL.

Reported

Dec 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

LOSS OF PEDAL POWER WHEN BRAKING. HAS HAPPENED MULTIPLE TIMES WHILE DRIVING AND WHEN STOPPED. ON HIGHWAY AND CITY STREETS. ISSUE IS ONGOING HAS HAPPENED THE LAST TWO YEARS. HAVE FIXED MULTIPLE ITEMS ON BRAKE SYSTEMS AND IT CONTINUES TO HAPPEN.

Reported

Sep 2019

Incident date

May 2018

Mileage

Not provided

Outcome flags

None reported

WIPERS NO LONGER WORK. THEY DO NOT TURN ON DUE TO FAULTY MOTOR AND OR LINKAGE. COMMON PROBLEM WITH GM VEHICLES

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

AFTER PARKING THE VEHICLE AND TURNING OFF THE ENGINE WHEN THE KEY IS PULLED OUT OF THE IGNITION THE POWER DOORS WONT RELEASE AND POWER WINDOWS WONT WORK. WHEN STARTING THE VEHICLE AND TURNING BACK OFF THIS FIXES THE PROBLEM. THIS OCCURS ANYWHERE AND SPECIFIC TO PARKING THE VEHICLE. THE REMOTE START WORKS INTERMITTENTLY. SOMETIMES IT WILL WORK AND KEEP THE VEHICLE RUNNING AND OTHER TIMES IT WONT WORK AT ALL. THIS OCCURS ANYWHERE AND SPECIFIC TO THE VEHICLE PARKED. FOR NO REASON, THE CLOCK WILL RESET THE TIME AND DATE SO IT SHOWS 12:00 FOR THE TIME AND 01 01 2005 FOR THE DATE. THIS HAPPENS NO MATTER IF THE CAR HAS BEEN RUNNING THEN SHUT OFF AND THEN DRIVEN AGAIN OR IF THE CAR HASN'T BEEN DRIVEN IN A COUPLE OF DAYS. THESE PROBLEMS HAVE ALL OCCURRED ON DIFFERENT DAYS BUT HAVE BEEN SPORADIC AND NOT OCCURRED AT THE SAME TIME. ALL THESE PROBLEMS HAVE BEEN OCCURRING SINCE APRIL OF 2019.

Reported

Jul 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

THE TRANSMISSION KEEPS SLIPPING BETWEEN 1ST AND 2ND GEAR AND HAVING DIFFICULTY SHIFTING OUT OF REVERSE WITH ONLY 80,000 MILES. I HAVE TAKEN IT TO MAUS CHEVROLET (TAMPA, FL) SEVERAL TIMES AND THE PROBLEM IS NOT BEING FIXED. NO REASON FOR THE TRANSMISSION TO FAIL AT 80,000 MILES BUT THERE IS NO RECALL.

Reported

Mar 2019

Incident date

Dec 2018

Mileage

Not provided

Outcome flags

None reported

DASHBOARD CRACKED IN TWO PLACES. NO REASON.

Reported

Nov 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

DASH IS CRACKED ON PASSENGER SIDE AT AIR BAG

Reported

Sep 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

CRACKED DASHBOARD AT INFORMATION CLUSTER AND PASSENGER SIDE AIRBAG. DASHBOARD CRACK IS BAD ENOUGH THAT IF THE AIRBAG WERE TO ENGAGE SHARDS WOULD BE LAUNCHED INTO CABIN THUS CREATING A SAFETY HAZARD. THE CONDITION EXISTS WHETHER MOVING OR STATIONARY.

Reported

Jun 2018

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

THE DASHBOARD HAS CRACKED, STARTING TOWARDS THE WINDSHIELD AND TRAVELLING TOWARDS THE STEERING WHEEL. THERE WAS NO IMPACT, IT HAS CRACKED ON IT'S OWN OVER TIME. THE MANUFACTURER WOULD NOT FIX IT UNDER WARRANTY.

Reported

May 2018

Incident date

May 2018

Mileage

Not provided

Outcome flags

None reported

THIS 2014 CHEVROLET SUBURBAN WAS PURCHASED BY MY HUSBAND IN 2017. CRACKS HAVE STARTED AT BOTH TOP CORNERS OF THE AIRBAG COMPARTMENT. ACCORDING TO INFORMATION FOUND ON THE INTERNET, THIS IS A COMMON OCCURRENCE, GM IS AWARE OF IT BUT CHOOSES TO IGNORE IT. IT SEEMS TO ME, THIS TYPE OF CRACKING COULD EFFECT THE PERFORMANCE OF THE AIRBAG OR CREATE A MORE DANGEROUS SITUATION IN CASE OF A WRECK.

Reported

Apr 2018

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

VEHICLE WAS SITTING IN OUR GARAGE, WENT TO CRAWL IN AND START UP AND THE DASH CRACKED, WE ARE CONCERNED AS IT IS CRACKED INTO THE PASSENGERS SIDE AIR BAG. .

Reported

Apr 2018

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2014 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE THIRD ROW SEAT BELTS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO J P MOTORS CHEVROLET (3675 FRONTAGE RD, PERU, IL 61354) WHERE IT WAS DIAGNOSED THAT THE SEAT BELTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PAID A PORTION OF THE COST. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

Reported

Jan 2018

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

WOULD GET INTERMITTENT AIR BAG WARNING LIGHT. TOOK IT TO ONE DEALERSHIP AND FOUND NO CODES. LATER I FIGURED OUT IT WOULD ONLY BE ON WITH A PASSENGER IN THE SEAT AND TOOK IT TO ANOTHER DEALERSHIP WHERE IT WAS FOUND TO BE THE PASSENGER PRESENCE MODULE. WITH THE LIGHT ON THE AIRBAG WILL NOT DEPLOY. FILED THE COMPLAINT WITH GM WARRANTY DEPARTMENT AS THE TRUCK IS A 2014 MODEL AND ONLY 54,000 MILES, GM WILL NOT WARRANTY OR PAY FOR THE FIX. HAD TO PAY OUT OF POCKET TO CORRECT THIS SAFETY FEATURE

Reported

Jan 2018

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

MY DASHBOARD CRACKED RIGHT AROUND THE AIRBAG. I HAVE CONCERN THAT WHEN THE AIRBAG MY DEPLOY IT COULD CAUSE PHYSICAL HARM TO THE PASSENGER. CHEVROLET REFUSES TO REPAIR THE ISSUE BECAUSE IT IS 3 MONTHS OUT OF WARRANTY

Reported

Dec 2017

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

INTERMITTENT ELECTRICAL SHORT - RADIO NO POWER, DVD NO POWER. INTERMITTENT ELECTRICAL SHORT - STABILITY CONTROL DISPLAYING AFTER POWER RESTORED. INTERMITTENT ELECTRICAL SHORT AND HE VEHICLE STALLED ON 09/21/2017

Reported

Sep 2017

Incident date

Sep 2017

Mileage

Not provided

Outcome flags

None reported

DASHBOARD IS CRACKING AND NON-REPAIRABLE. MY RESEARCH FINDS THAT THIS ISSUE HAS HAPPENED TO A VAST NUMBER OF 2007-2014 GM VEHICLES, THAT DEALERSHIPS AND GM ARE REFUSING TO FIX THE DASHBOARDS, AND THAT THE DASHBOARDS CONTINUE TO BREAK DOWN, CREATING MORE POTENTIAL FOR HAZARD.

Reported

Sep 2017

Incident date

Aug 2017

Mileage

Not provided

Outcome flags

None reported

THE DASHBOARD CRACKS ON ITS OWN AS IT EXPANDS OVER TIME WITH HEAT AND WEAR. THE CRACKS OCCUR AROUND THE DRIVER SIDE DASH AND THE PASSENGER SIDE AIRBAG COMPARTMENT, MAKING IT QUESTIONABLE AS TO HOW THE CAR WILL HOLD UP DURING A COLLISION AND WHETHER OR NOT THE PASSENGER SIDE AIRBAG WILL DEPLOY PROPERLY.

Reported

Jul 2017

Incident date

Feb 2017

Mileage

Not provided

Outcome flags

None reported

THE DASHBOARD BY THE AIRBAG HAS CRACKED .

Reported

Mar 2017

Incident date

Mar 2017

Mileage

Not provided

Outcome flags

None reported

THE DASHBOARD IS CRACKING IN SEVERAL PLACES INCLUDED BY THE FRONT PASSENGER AIRBAG. WHILE RESEARCHING TO SEE IF A RECALL WAS AVAILABLE, NOTED NUMEROUS IDENTICAL ISSUES WERE NOTED DATING BACK TO 2009 BUT NO RECALL.

Reported

Feb 2017

Incident date

Jan 2017

Mileage

Not provided

Outcome flags

None reported

I HAVE A 2015 SUBURBAN WHICH HAD ISSUES FROM DAY WHEN MY SUV CUT OFF AND WOULDN'T START BECAUSE OF A FAULTY BATTERY. IT HAD LESS THAN 100 MILES ON IT. IT HAD NUMEROUS RECALLS, I'M ON MY 3RD SET OF TIRES 275/55/20 CROSS CONTACT ECO WHICH YOU ONLY GET 25000 MILES IF BEST. MY ENTERTAINMENT SYSTEM HAD TO BE REPLACE BEFORE I HAD 20000 MILES. THE VIBRATION IS ANNOYING AND I'VE CHANGED MY TIRES AGAIN AND IT'S STILL VIBRANTING. AFTER READING OTHER COMPLAINTS I NOW REALIZE I' WASN'T GOING CRAZY WITH THE DIZZINESS.

Reported

Nov 2016

Incident date

Nov 2014

Mileage

Not provided

Outcome flags

None reported

CRACKING DASHBOARD. NO ACCIDENT OCCURRED IT IS JUST CRACKING. I'M AFRAID IT MAY AFFECT THE AIRBAG.

Reported

Nov 2016

Incident date

Oct 2016

Mileage

Not provided

Outcome flags

None reported

THE RIGHT REAR SEAT BELT WILL NOT RETRACT. CHEVROLET NEEDS $600 TO FIX IT. PEOPLE WHO CANNOT AFFORD THIS REPAIR ARE AT RISK OF DYING.

Reported

Oct 2016

Incident date

Oct 2016

Mileage

Not provided

Outcome flags

None reported

CRACKED DASHBOARD

Reported

Aug 2016

Incident date

Aug 2016

Mileage

Not provided

Outcome flags

None reported

AFTER RETURNING FROM A TRIP AND WHEN PULLING INTO A PARKING LOT THE TRANSFER CASE SHIFTED FROM 2 WHEEL DRIVE INTO 4 WHEEL LOW ON ITS OWN. NO ERROR LIGHTS CAME ON. THE INDICATOR LIGHT DID NOT REFLECT THE CHANGE INTO LOW GEAR. THE TYPICAL CLUNK OF THE TRANSFER CASE SHIFTING AND DIFFICULTY TURNING ON DRY PAVEMENT WERE VERY EVIDENT. THE TRANSFER CASE WAS SET TO 2 WHEEL DRIVE, NOT AUTO. AFTER THE CAR SAT IN THE LOT FOR APP. 20 MINUTES, WE BACKED UP AND PULLED FORWARD AND THE TRANSFER CASE SWITCHED BACK INTO 2 WHEEL DRIVE, AGAIN ON ITS OWN. THIS HAPPENED ONE TIME SO FAR.

Reported

Jul 2016

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Risk: If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the chassis electronic module, free of charge. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM’s number for this recall is 14515.

General Motors is recalling certain model year 2014 Chevrolet Suburban vehicles manufactured July 9, 2013, through July 22, 2013; and 2014 Chevrolet Tahoe vehicles manufactured July 16, 2013, through July 23, 2013; and model year 2014 GMC Yukon vehicles manufactured July 13, 2013, through July 18, 2013; and model year 2014 GMC Yukon XL vehicles manufactured on July 22, 2013. The rear brake caliper bolts may not be fully tightened. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Risk: Loose caliper bolts may cause reduced braking performance and result in lengthened stopping distances, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the bolts on both rear brake caliper brackets. Any bolts found loose will be replaced and tightened. This service will be performed, at no charge. Owners may contact Chevrolet at 1-800-222-1020 and GMC at 1-800-462-8782. GM's recall number is 13247.