Model-year record

2016 Chevrolet Suburban
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
216
Reports to NHTSA, 2016
Safety recalls
6
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
18
EPA estimate
Known issues
Service Brakes issues lead owner complaints (31% of 216 reports), followed by power train (20%).
+ 13 more component categories with fewer reports.
Share of all 216 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11637087, ODI 11460857, ODI 11218348, ODI 11207942, ODI 11163731.
Individual complaint reports(216)
Showing the 50 most recent reportsStructureJun 2026 · ODI 11746400Details +Close −
Hood and roof of Suburban has discolored and lost its shine coat. The door and panels are fine
- Reported
- Jun 2026
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJun 2026 · ODI 11743382Details +Close −
As I was driving 75 mph down the highway my collision alert flashed all my lights turned off, including my headlights and all interior lights as it was dark time and they flashed back on a couple of times until they finally stayed on. I pulled over and as I came to zero, speed, the vehicle completely shut down. It did start back up, but this is not the first time I get a light on my dash that says stability track and then everything resets and I don’t have any lights on at all after that this has been happening off and on I also have three coworkers that have the same make, and year that experienced the same problems ! My situation on the highway was very dangerous. It was pitched dark outside and I lost vision due to my lights going off at 75 mph and my steering wheel also locking up. The next time the vehicle does it I will take a video for proof. I have heard that this problem is very common in these vehicles and believe something should be done because that is a dangerous situation if I was going around a corner and my steering wheel locked up, I could easily flip my car. I have small children that’s why I have the big space but we need safety for our family.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2026 · ODI 11731042 · crash · 1 injuriesDetails +Close −
The contact owned a 2016 Chevrolet Suburban. The contact stated that while driving 30-35 MPH, the vehicle crashed into a concrete pole, and the front end of the vehicle was significantly damaged. The contact stated that the pole was 12-18 inches into the hood, and 1.5 ft. up into the engine bay. The concrete pole was damaged. The air bags and the seat belt pretensioners failed to deploy. Several warning lights, including the check engine, the ABS, the TPMS, the air bag, the StabiliTrak, and the traction control warning lights, were illuminated after the crash. The contact noticed he had sustained bumps on the head and neck from hitting the steering wheel, but did not feel sore at the time. The contact woke up dizzy the next day and sought medical assistance. The contact underwent X-rays and was informed that he had also sustained torn chest muscles. A police report was filed. The vehicle was towed to a tow lot. The insurance company towed the vehicle to another lot the following day, and the vehicle was totaled. The contact related the failure to NHTSA Campaign Number: 16V651000(Air Bags, Seat Belts), which was previously performed on the vehicle. Additionally, the contact stated that the manufacturer had also issued NHTSA Campaign Number: 17V437000(Air Bags, Seat Belts) for vehicles repaired under the previous recall, and the recall information stated that the affected vehicles may not have received the complete software update necessary to remedy the recall condition. However, the second recall had not been performed on the vehicle. The dealer was not contacted. The manufacturer was notified of the failure, and a case was filed, but the case manager was unreachable. The failure mileage was 192,252.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Air BagsApr 2026 · ODI 11729162Details +Close −
Per AAA—Front Airbag/Seatbelt and Increase break pedal
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2026 · ODI 11721229Details +Close −
While driving home vehicle slid on black ice and spun out. While spinning curtain airbags and driver seat deployed and battery died. Sis not hit anything
- Reported
- Mar 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2026 · ODI 11719948Details +Close −
Just purchased this vehicle used from a business in Moyock, NC. The mileage at purchase was 92,860. We checked Carfax and it showed two previous owners and had a steady maintenance history. On the way home (2 hour drive) and after the vehicle had warmed up it started showing signs of transmission problems. This was not noticeable on the test drive. The RPMs skyrocketed, the car went into neutral, once we got it back into gear it would hardly accelerate. It was a long long drive home! We took it to our local mechanic and must replace the transmission at a cost of $7,000. We will not use the manufacturer's transmission product as a replacement after reading all the complaints that are so similar to ours. Definitely not what we were expecting to have to do within a week of the purchase. There could have been injuries if my wife had not been following me and knew something was wrong when the vehicle slowed down significantly. No one was injured, except for our pride and wallet.
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringFeb 2026 · ODI 11719978Details +Close −
I have read reports online of the two thousand sixteen chevy suburban turning off completely while driving.I have experienced this not once not twice.But three times now, with my chevy, suburban. This is a severe safety issue and can lead to death or major financial loss
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2026 · ODI 11718392Details +Close −
My 2016 transmission was jerking, shuddering, vibrating, ruff shifting and stopped moving in traffic. My safety was at risk, I turned off a major boulevard onto a neighborhood street, my SUV stopped shifting and stopped, I had to contact my son to come to help to push by hands out of traffic.
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJan 2026 · ODI 11712617Details +Close −
Increased brake pedal effort to the point of difficulty to stop or control brake pressure at low speeds. This seems like the same issue reported in Safety Recall #N192268499-01, but my VIN is outside the covered range. Is the effected range in the recall correct? This has happened intermittently since we purchased the vehicle private party in 2022 with 115.5k miles on it, but is getting worse.
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2026 · ODI 11712643Details +Close −
I AM REPORTING A SEVERE AND RECURRING SAFETY DEFECT WHERE MY VEHICLE SUFFERS A COMPLETE LOSS OF ELECTRICAL AND ENGINE POWER WHILE IN MOTION. THIS HAPPENS WITHOUT WARNING AT VARIOUS SPEEDS AND DURING VARIOUS MANEUVERS, INCLUDING MAKING TURNS AND DRIVING STRAIGHT. THIS HAS HAPPENED OVER 500 TIMES SINCE THE 3 YEARS I HAVE HAD IT. I HAVE NOT FELT SAFE IN THE VEHICLE FOR A LONG TIME AND WHEN I HAVE TAKEN IT TO HAVE IT CHECKED NO ONE COULD TELL ME ANYTHING BECAUSE IT WAS NOT HAPPENING AT THE MOMENT. WHEN THE VEHICLE DIES IT COMES BACK TO LIFE ON IT'S OWN BUT THE TIMING IS NOT PRECISE AS TO WHEN IT HAPPENS. THE UNPREDICTABILITY OF THESE POWER FAILURES CREATES AN IMMINENT RISK OF A HIGH SPEED COLLISION OR BEING STRANDED IN A DANGEROUS INTERSECTION. I CAN'T EVEN SELL IT TO SOMEONE IN GOOD CONSCIOUS KNOWING IT HAS THESE SERIOUS ISSUES. NOT SURE I AM DOING EVERYTHING OR CONTACTING WHO ALL I NEED TO ABOUT THIS SITUATION BUT THIS IS A START
- Reported
- Jan 2026
- Incident date
- Dec 1969
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionJan 2026 · ODI 11712068Details +Close −
There are 2 components of the vehicle that I believe are malfunctioning. The first component would be the brake system. At first the problem presented itself when going down a parking garage it was approximately 5 miles an hour while applying the brake and the brake suddenly got stuck and really sticky, I had to apply extreme pressure to the brake to get the vehicle to stop completely. It was only after I put the vehicle in park, turned it off, removed the keys from the ignition, open the doors, and then restarted the car afterwards where the brakes would become unstuck. Since that first incident in summer of 2024, there has been other similar incidents when I am breaking in a parking lot at lower speeds, on side streets at lower speeds, or any other circumstance where I would be applying the brake at lower speeds. The brakes would get very sticky hard to press and would not come to a complete stop unless using extreme force. This is a very scary incident because if there was a vehicle a pedestrian and we weren't able to stop the vehicle then we would have crashed and potentially hurt someone. We brought this up to our mechanic and he was not able to reproduce the issue. The engine light does not turn on for this issue and we are not able to produce any engine light codes for the braking issue. This issue continues to happen until this day and it is scary when it does happen. The second component that we believe is malfunctioning has to do with the suspension system, the air ride system. We have taken this problem to our mechanic since 2019, 2020. They've been able to temporarily repair the issue but after some time the part breaks down and we believe that this is a manufacturing issue. There is a warning lamp that appears. What happens is there is air constantly being pumped into the suspension and is drawing electricity from the battery and ultimately affecting other parts of the electronic components.
- Reported
- Jan 2026
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesNov 2025 · ODI 11700004Details +Close −
When driving at low speeds the brakes do not work. The vehicle will stop, but it is very hard to get it to stop. You must push the brake pedal all the way to the floor to get the brakes to work. This does not happen all time it will just happen out of no were, this can be scaring. I looked up to see if our vehicle has any current recalls, which it does not. But on 9/19/2019 we had our vehicle in the shop and they did do a recall at this time. It was Increased Brake Pedal Effort. NHTSA Campaign # 19V645000 and this sounds like exactly what was happening. This was done when our vehicle had 60,000 miles on it and at the time it was having no symptoms. We had never had any brake issues at this time. Now our vehicle is having these issues and I feel that this safety issue should be another recall on our vehicle and should be covered and fixed as it sounds like the same issue. Please let me know what can be done about this.
- Reported
- Nov 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
StructureOct 2025 · ODI 11696832Details +Close −
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, there was a rattling sound coming from the rear of the driver’s door. Upon inspecting the vehicle, the contact discovered that the exterior trim on the front driver’s door had started to detach and was loose. The vehicle was taken to the dealer, where it was determined that the exterior trim on the front driver’s door had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 121,000.
- Reported
- Oct 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2025 · ODI 11694557Details +Close −
Transmission and Engine Failed. Please inspect. I've had several shops and mechanics inspect. I was towing both times and could have been seriously injured when my transmission went out. Then after that was resolved my engine went out. No symptoms or warnings before incidents occurred.
- Reported
- Oct 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemAug 2025 · ODI 11681086Details +Close −
Gas leak on top of tank from fuel line strong gas odor in vehicle
- Reported
- Aug 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesAug 2025 · ODI 11679020Details +Close −
The contact owns a 2016 Chevrolet Suburban. The contact stated while driving at approximately 70 MPH, the vehicle brakes independently activated. The contact stated there were no warning lights illuminated. The contact pulled off the highway and stopped the vehicle. The vehicle was turned off and restarted and regained braking functionality. The failure was intermittent but occurred at various speeds. The failure occurred mostly while driving up an incline and depressing the accelerator pedal and the independent braking failure would occur. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The contact stated that prior to the failures the vehicle had been taken to a dealer to be repaired under NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The manufacturer was not informed of the failure. The failure mileage was approximately 175,000.
- Reported
- Aug 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2025 · ODI 11677754Details +Close −
The transmission stopped working it's wouldn't go we had kids in the car the car is in the shop and needs a transmission the engine light also came on
- Reported
- Aug 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2025 · ODI 11669487Details +Close −
The transmission prematurely had to be replaced. The vehicle exhibited hesitation and thumping when changing from one gear to the next causing acceleration issues. The transmission exhibited the issue before 100,000 miles. The dealership changed the transmission at a cost to me over $6,000
- Reported
- Jun 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2025 · ODI 11666842Details +Close −
The transmission shift solenoid stopped working going down the road which caused the vehicle to stall. Going from 65mph to dying without any warning signs no check engine no issues driving before. Check engin came on after the fact took it to a parts store to run the code came back with shift solenoid. More then likely need a new transmission for $6k.
- Reported
- Jun 2025
- Incident date
- Mar 2025
- Mileage
- Not provided
- Outcome flags
- None reported
EngineMay 2025 · ODI 11662980 · fireDetails +Close −
While driving on the interstate in Nevada (speed limit of 80MPH) I had my 2016 Suburban throw a rod through the engine block as I was in the left lane passing a Uhual on an incline. The vehicle made a loud bang, lost all engine power and protruded smoke so thick I could not see cars behind me. I was thankfully able to coast to side of the road without being hit. I then exited vehicle and there was a fire in the engine bay which I put out with a gallon of water in the trunk. My mechanic confirmed the thrown rod and hole in the block and that the car needs a new engine now. I had a CEL a few minutes prior to throwing the rod for an engine knock.
- Reported
- May 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- Fire
WheelsMay 2025 · ODI 11658174Details +Close −
Various times while I was driving my 5 kids have I had an issue with the brakes and having to over compensate to pump brakes to get them to stop in time or at all. Very scary
- Reported
- May 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringApr 2025 · ODI 11655356Details +Close −
Loss of steering, jerks the week right out of your hand and then you are unable to turn the wheel. Engine stalls and you have to try to coast to the side of the road, put in park and try to restart the vehicle. Service Stabilitrak warning appears on display, Alarm Sounds, Radio beeps and display goes blank, navigation compass does not work. There is a current Technical Service Bulletin for these issues: #18-NA-161, document ID 5075841 that lists the years from 2014 to 2020. There were Product Safety Recalls issued: 17276 Loss of Steering Assist, Reference Number:N172085440 for vehicles listed in this TSB for 2014 and 2015 but no Recalls for later vehicles with the same problems.
- Reported
- Apr 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringApr 2025 · ODI 11653462Details +Close −
I was in the middle of a turn and the power steering went completely out
- Reported
- Apr 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2025 · ODI 11648751Details +Close −
The contact owns a 2016 Chevrolet Suburban. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the transmission shifted hard and made an abnormal humming sound. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the transmission was previously replaced 11/2021 and 11/2022. Additionally, the contact stated that there were only 3,000 miles within the two previous transmission replacements. The contact stated that the first transmission replacement was covered by the warranty company and the second transmission replacement was covered by the manufacturer. The contact stated that another replacement would be the third transmission replacement since 2021. The manufacturer was made aware of the failure and a case was filed. The contact was provided a Trade-In Offer. The failure mileage was 61,619.
- Reported
- Mar 2025
- Incident date
- Nov 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2025 · ODI 11645226Details +Close −
Had the transmission replaced after 100,000 miles. Not even a year later the whole engine blew. With zero warnings lights or signs the engine gave 5 gallons of gas was in the engine along with other issues. We replace the engine and everything starts falling apart. Another $1,400 later it’s still throwing codes which come to find out the computer is now bad. Less the 300 miles have been put on the engine since it was replaced. Constant cam shaft sensors are going off causing the car to not run. $10,000 was put into it to have a running car and huge mechanical issues continue to happen with maybe 150,000 miles. Maintenance was done regularly. Zero issues prior to the transmission which thankfully was covered under warranty.
- Reported
- Feb 2025
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringFeb 2025 · ODI 11645420Details +Close −
The contact owns a 2016 Chevrolet Suburban LTZ. The contact stated that while driving on a neighborhood street at 25 MPH, the steering wheel became increasingly stiff. She was able to continue driving until reaching her residence, where she parked the vehicle and attempted to restart it. Upon restarting, a message appeared on the instrument panel that read, "Service Power Steering." The local dealer was not contacted, so the vehicle was not diagnosed, and the manufacturer was not notified. The approximate failure mileage was 88,000.
- Reported
- Feb 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2025 · ODI 11645426Details +Close −
The contact owns a 2016 Chevrolet Suburban LTZ. The contact stated that while driving on a neighborhood street at 25 MPH her transmission slipped into neutral. No warning lights were illuminated, and the contact proceeded to bring her vehicle to a complete stop, put the transmission into park, attempted to get into drive again however the vehicle remained in neutral and the RPM's shot up significantly. The vehicle was towed to a local dealer where the vehicle was diagnosed and the contact was advised that the transmission had failed and that it would need to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
- Reported
- Feb 2025
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionFeb 2025 · ODI 11640853Details +Close −
I replaced the shocks in Oct 2022 and paid for an alignment and now just over 2 years later the dealer said they needed replacing again. This front end has had constant problems, but now I see there was a recall on the 2016 Suburbans, but it is not listed under my VIN. I believe if they have had problems, possibly at another manufacturing, it should be considered that this is the problem. I have now paid for the repair of the upper control arm and both front shocks and a wheel alignment again. I paid more than double to have it repaired at the dealer because I believe my vehicle's VIN should be listed under NHTSA CAMPAIGN ID: 16V256000; REPORT DATE: APR 28, 2016.
- Reported
- Feb 2025
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJan 2025 · ODI 11637087 · crash · 1 injuriesDetails +Close −
On October 23, 2024, my 2016 Chevrolet Suburban was stopped in a line of traffic on a downhill. As traffic began to move forward, the brakes failed to hold, despite pressure on the brake pedal. This resulted in a low-speed collision with the vehicle in front, which then impacted another vehicle. Component/System: The braking system failed to engage despite pressure on the brake pedal. The vehicle is a total loss; however, documentation of the damage is available through my insurance company, New Jersey Manufacturers, claim number 2024-884575, and the police report from the accident scene. Safety Risk: This brake failure posed a significant safety risk to my family (who were occupants), and other drivers. The collision caused substantial vehicle damage. Confirmation: The vehicle has not been inspected by a dealer or independent service center due to it being a total loss. It has been inspected by my insurance company. Inspection: The vehicle has been inspected by police at the accident scene and by my insurance company. Warnings: There were no prior warning lamps, messages, or symptoms of brake problems. The vehicle has been consistently maintained by All American Chevrolet with all recommended services performed. This incident raises serious concerns about the vehicle's braking system integrity, especially given its consistent professional maintenance. I request an investigation into this matter.
- Reported
- Jan 2025
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
SteeringJan 2025 · ODI 11634783Details +Close −
When driving the vehicle and when turning the steering wheel in reverse or pulling forward while turning the steering wheel. The dashboard will display a stability warning and the vehicle turns off and the steering wheel locks. It has happened two times in the last year and twice in 2023
- Reported
- Jan 2025
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJan 2025 · ODI 11634856Details +Close −
The contact owns a 2016 Chevrolet Suburban. The contact stated while approaching a stop sign and driving at 5 MPH, the brake pedal was depressed and failed to respond. The brake service warning light illuminated after the failure. The contact was able to pull to the side, turn off the vehicle, wait a moment, and restart. The failure persisted and progressively worsened. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 100,000.
- Reported
- Jan 2025
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringDec 2024 · ODI 11631618Details +Close −
Incident Report Vehicle Information: Year: 2016 Make: Chevrolet Model: Suburban I am experiencing a recurring issue with my 2016 Chevrolet Suburban involving the steering column lock module and the theft deterrent system. The truck intermittently fails to start, displaying a "Theft Deterrent" warning message on the dashboard and lighting get dim on the display. On some occasions, after waiting approximately 10 minutes, the vehicle starts, but other times it does not. Additionally, there are instances when the truck starts but cannot be shifted into gear. To address the problem, I have attempted to disconnect and reconnect the battery to reset the system, but this has not resolved the issue. The problem appears randomly and unpredictably, creating significant inconvenience and safety concerns, particularly in situations where I am stranded or unable to move the vehicle. Impact on Safety: This issue poses a risk to my safety and the safety of others. The inability to reliably start or move the vehicle could lead to dangerous situations, especially in emergencies or high-traffic areas. It is also concerning that the theft deterrent system may be malfunctioning, potentially leaving the vehicle vulnerable to unauthorized access. Resolution Attempts: Despite attempting to reset the system by disconnecting the battery, the issue persists. Online forums and anecdotal evidence suggest that this may be a common problem with the steering column lock module or related systems in this model. Request for Action: I urge the NHTSA to investigate this issue as it appears to affect multiple owners of similar vehicles. A thorough review and possible recall or service bulletin could ensure the safety and reliability of affected vehicles.
- Reported
- Dec 2024
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesOct 2024 · ODI 11620922Details +Close −
I see that some 2016 Chevy Suburban's have recalls on this with brake issues. I checked to see if ours had a recall and it doesn't but I believe that it should as we have a serious safety issue with ours. We have had a couple of mechanics look over our brakes and lines and none can seem to find anything wrong, but it is very intermittent and we never know when the issue will start. Sometimes the Service Brake Assist light will flash on, but other times it will not. Basically we will be driving and sometimes it is very hard to get it to stop, some times the brake won't push down at all and sometimes it will push all the way to the floor. It seems like it will happen after the car has been driven over an hour, but sometimes not. It has happened first thing in the morning, but not very often. When you drive it in traffic or go to park it, it has been vary scary as it sometimes is very hard to get stopped before hitting something in front of you. It will make a ABS sound sometimes, but the only light that has ever come on is the Service Brake Assist..... I strongly believe this sounds similar to the recalls in this Vehicles history and believe that ours should have this recall. An this happens pretty often, but not all the time..... This had happened sometime in 2023, but it happens more often now. Thanks for any information, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Oct 2024
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2024 · ODI 11620827Details +Close −
I had just slowed down to pull into work, stepped on the gas and the suburban started chugging. After pulling into a parking space I could no longer more forward in Drive. After shifting through all the gears, I no longer had reverse, and to move my vehicle off to the side for the tow company, I had to put it in Nuetral to go forward. I had no warning lights on the dash, no errors when a mechanic scanned it. It obviously needs a new 6L80 transmission, which I see a similar class action suit for. The only blessing is that, by chance, my kids were not in our family vehicle when the tranmission broke. I had driven them to and from school just hours earlier. And that I made it safely to work, not broken down on the side of any busy roads.
- Reported
- Oct 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherOct 2024 · ODI 11620592Details +Close −
Vehicle is reporting code for bad torque converter at 95,388 miles. Mechanic estimates repair is $5318 and car jumps at acceleration and shudders at lower speeds.
- Reported
- Oct 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel SystemOct 2024 · ODI 11618033Details +Close −
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle hesitated upon depression of the accelerator pedal. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle had stalled while driving on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed that four fuel injectors were faulty and needed to be replaced. The contact was provided an estimate for the repair and was informed that there was a special coverage program related to the failure. The dealer was notified of the failure and informed the contact that the vehicle was not covered under the special coverage program. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 123,000.
- Reported
- Oct 2024
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesSep 2024 · ODI 11612163Details +Close −
The breaks get hard and stop working
- Reported
- Sep 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineAug 2024 · ODI 11610020Details +Close −
The contact owns a 2016 Chevrolet Suburban. The contact stated while driving approximately 50 MPH, the vehicle started driving rough and vibrating abnormally. The vehicle was taken to the local dealer who diagnosed that the lifters in the engine were faulty and needed to be replaced. The vehicle was repaired but shortly after retrieving the vehicle, the failure reoccurred. The vehicle was taken back to the local dealer who diagnosed the vehicle and determined that the lifters had failed again and needed to be replaced. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 86,243.
- Reported
- Aug 2024
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJul 2024 · ODI 11599379Details +Close −
I haven’t had this vehicle but for two years. Transmission just went out. 2016 Chevy Suburban 121k miles. Our 2005 GMC Yukon outlasted a 2016 Suburban.
- Reported
- Jul 2024
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2024 · ODI 11578058Details +Close −
We purchased this vehicle from a local dealership (2/5/2024) and 25 days after purchasing it (3/1/2024) we had to have it towed as the torque converter and transmission went out and we could no longer drive it. This was quite costly at $6600.00.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesMar 2024 · ODI 11575841Details +Close −
The contact owns a 2016 Chevrolet Suburban. The contact stated while reversing at approximately 2 MPH and attempting to depress the brake pedal, the brake pedal was very difficult to depress. The contact stated that extra effort was needed to depress the brake pedal before the vehicle stopped. The contact stated no warning light was illuminated. The contact stated that he shifted into park(P) and turned off and restarted the vehicle and normal brake functionality was restored. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic). The failure mileage was 109,260.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJan 2024 · ODI 11564007Details +Close −
While turning at low speed steering went out engine shut off dash gauges, radio, hvac went off engine restarted dash information stated service trailer brake system and service stability system Turned wheel again same thing did this 2 more times then had to put vehicle in natural and restart manually This also has happened twice in the past week
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2024 · ODI 11563293Details +Close −
The contact owns a 2016 Chevrolet Suburban. The contact stated that while driving slower speeds, the vehicle stalled without warning. Due to the failure, the vehicle was coasted to a stop before being restarted. The vehicle was taken to the dealer to be diagnosed. The mechanic discovered high resistance in the negative ground battery cable. The contact was informed that the cable needed to be replaced. Upon investigation, the contact discovered Technical Service Bulletin: 18-na-161 and linked the TSB to the failure. The manufacturer and the dealer were notified of the failure and the TSB. The vehicle was not repaired. The failure mileage was approximately 68,000.
- Reported
- Jan 2024
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainDec 2023 · ODI 11560352Details +Close −
From 2015-2024 suburbans have transmission and engine failures or issues. I’ve been told due to plastic parts in the transmission that is the big problem. My transmission has started messing up and I have not been the only one who has had issues. Chevrolet should be made to recall Suburbans and Tahoes 2015-2024 to place new engines and transmission when issues start for free. It is awful that it has not been made aware to the nhtsa to push this to happen sooner. Especially when the vehicle pulls no codes or lights or even gives you a warning before complete failure happens. People can get serious injured or killed if complete failure happened on a major highway or interstate.
- Reported
- Dec 2023
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsAug 2023 · ODI 11541906Details +Close −
Passenger seat belt won't click locked.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesAug 2023 · ODI 11537970Details +Close −
I keep getting a brake assist message on my dash. If I am braking at a slow speed, the brakes get so hard to press, and eventually will not let me stop unless I press the brake as hard as I can to the floor. An example, when I am dropping up and picking up my children from school, the brake will vibrate and gets harder to press with each time. With the stop and go in the school line by the time I get to the front to pick up my child it's almost impossible to stop. I have almost rear ended several vehicles going 2 mph because my brakes won't work. Same with pulling and parking into a parking lot space. I am reading there is a recall on some models but my VIN didn't pull up an active recall.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherAug 2023 · ODI 11537381Details +Close −
Transmisión
- Reported
- Aug 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringAug 2023 · ODI 11536865Details +Close −
While driving the vehicle on a freeway ramp at speed A warning light came on that said service Trailer breaking And the power steering turned off. Causing the vehicle to be very difficult to control at highway speed. Having a secondary auxiliary system turn off Your power steering at speed Is a serious safety hazard and design issue.
- Reported
- Aug 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2023 · ODI 11534441Details +Close −
While driving at low speed, the brakes did not engage while being pressed with much force.
- Reported
- Jul 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJul 2023 · ODI 11534013Details +Close −
When ignition Suv, a gas leak starts coming out of the bottom of the gas tank Strong smell of gas as well. Large amount of gas is seen. Lose of power when driving. Fuel feed hose is seems to be the problem. This may cause a fire or explosion. Putting in risk my family.
- Reported
- Jul 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(6)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Service BrakesJun 2019 · 19V645000Details +Close −
General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.
Risk: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.
Open full NHTSA recall record →VisibilityDec 2017 · 17V033000Details +Close −
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.
Open full NHTSA recall record →Air BagsOct 2017 · 17V437000Details +Close −
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
Open full NHTSA recall record →Air BagsAug 2016 · 16V651000Details +Close −
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
Open full NHTSA recall record →Suspension · 16V256000Details +Close −
General Motors LLC (GM) is recalling certain model year 2016-2017 Chevrolet Silverado 1500 and 2016 Cadillac Escalade, Cadillac Escalade ESV, Chevrolet Suburban, Chevrolet Tahoe, GMC Sierra, GMC Yukon and GMC Yukon XL vehicles. The front upper control arms may have inadequate welds near the control arm bushing.
Risk: Inadequate welds may allow the control arm to separate from the bushing, compromising steering and increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the left and right front upper control arms and realign the vehicle, free of charge. The recall began on May 18, 2016. Until the repairs have been made, owners are advised not to drive their vehicles. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, or GMC customer service at 1-800-462-8782. GM's number for this recall is 42190.
Open full NHTSA recall record →Service Brakes · 19V761000Details +Close −
General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.
Risk: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
On November 20, 2018, the Office of Defects Investigations (ODI) opened PE18-012 to investigate instances of sudden onset of a hard brake pedal that could result in extended stopping distance due to an issue with the brake assist vacuum pump in model year (MY) 2014 through 2016 GMC Sierra 1500 and Chevrolet Silverado 1500 series pickup trucks and MY 2015 through 2016 Cadillac Escalade, Chevrolet Suburban, Chevrolet Tahoe, and GMC Yukon SUVs.If the brake assist vacuum pump fails to operate as intended, the amount of brake power assist supplied to the driver can be significantly reduced, extending the subject vehicle stopping distance. GM stated that the root cause of pump failures was due to foreign debris such as oil sludge in the engine oil. GM stated that this debris can become trapped by the oil inlet filter screen. Under normal operation, this screen allows a small amount of oil into the brake vacuum pump. The foreign debris can, over time, clog the pump which can cause a loss of lubrication and a reduction in the amount of vacuum produced leading to a hard pedal and extended stopping distance.On December 13, 2018, GM issued a Special Coverage (N182202780) for the brake vacuum pump issue in MY 2014-2017 trucks and 2015-2017 SUVs on the K2XX platform for 6 years or 72,000 miles. Special Coverage repair includes the replacement of the vacuum pump and vacuum pump belt. Consumers received notification of the coverage via mail. On September 6, 2019, GM notified NHTSA that it was conducting safety recall 19V-645 which reprograms the electronic brake control module (EBCM) and included approximately 3.5 million trucks and SUVs. In October 2019, GM extended the terms of special coverage N182202780 to 10 years or 150,000 miles as well as now including the entire scope of recall 19V-645. In October 2020, GM expanded the scope of coverage N182202780 to include the MY 2018 Escalade and 2019 Tahoe.The remedy implemented in GM recall 19V-645 appears to be sufficient in addressing the safety-related concerns of this issue. Loss of vacuum assist now occurs at a progressive rate as well as there being a more timely warning of a brake problem to the driver through the driver information center (DIC). In view of the recall action and revision to the special coverage, this Preliminary Evaluation is closed. The agency reserves the right to take additional action if warranted by new circumstances. The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Suburban C1500 2WD | 5.3L 8-cyl | Rear-Wheel Drive | Automatic 6-spd | 16 | 23 | 19 |
| Suburban K1500 4WD | 5.3L 8-cyl | 4-Wheel Drive | Automatic 6-spd | 15 | 22 | 18 |
| Suburban K1500 4WD | 5.3L 8-cyl | 4-Wheel Drive | Automatic 6-spd | 15 | 22 | 18 |
| Suburban C1500 2WD | 5.3L 8-cyl | Rear-Wheel Drive | Automatic 6-spd | 16 | 23 | 18 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2016 Chevrolet Suburban: frequently asked
What does the complaint record show for the 2016 Chevrolet Suburban?
Owners filed 216 NHTSA complaints about the 2016 Chevrolet Suburban. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2016 Chevrolet Suburban?
The most-reported problem areas are Service Brakes (31% of complaints) and power train (20%).
How many recalls does the 2016 Chevrolet Suburban have?
6 recalls have been issued that affect the 2016 Chevrolet Suburban, covering components such as service brakes. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2016 Chevrolet Suburban get?
The EPA rates the 2016 Chevrolet Suburban between 18 and 19 mpg combined, depending on trim and drivetrain.