2017 Chevrolet Suburban

The infotainment system started taking ghost inputs. We replaced the screen and the ghost inputs are still there. The Human interface module has gone bad. There are many reports of this happening to chevys of similar years. Chevy dealership told me we need to replace the whole system for over $1200. I first started having this problem in 2024. It changes radio stations, moves the display screen, and tries to activate other buttons on the screen. Has also tried to call onstar.

Reported

Jul 2026

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

when applying the brakes and come to a complete stop and when you try to apply the brakes you have no power assist and when backing up if you apply the brakes more then once you have no power assist.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop. There was no warning light illuminated. The contact attempted to accelerate, and the vehicle drove sluggishly as if the tires were flat. The vehicle was taken to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission and motor mounts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 125,000.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

I am writing to formally report a critical safety defect in the vehicle’s transmission system. While driving, the vehicle began experiencing severe vibrations, accompanied by an abnormal increase in engine RPMs, while the vehicle failed to accelerate appropriately. The vehicle became unresponsive, limiting my speed to 15-20 mph. This forced me to make frequent stops every 6-7 minutes to allow the transmission to cool down, as the car would not sustain normal speeds. ​This failure created an extremely dangerous situation on the highway. Due to the sudden loss of power and inability to maintain traffic flow, I was subjected to aggressive behavior from other drivers, who were honking, gesturing, and clearly endangered by my inability to accelerate. This transmission failure is a major safety hazard that renders the vehicle unreliable and dangerous to operate in any traffic condition. I am requesting an immediate investigation into this transmission defect and a permanent resolution from General Motors, as this issue poses a significant risk of causing a collision. I spoke with the owner of AAMCO, and he showed me that they have 7 of these Chevy Suburbans, GMC Yukons, and Chevy Tahoes, Escalades, and they all have the same problem, the transmission needs to be replaced, and General Motors is not notifying car owners about this problem, but it should.

Reported

Jun 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel delivery system has failed. Specifically, the fuel lines are leaking at the connection point on the top of the fuel tank. The vehicle and the affected components are currently available for inspection upon request. How was your safety or the safety of others put at risk? This defect poses an immediate fire and life-safety hazard. Because the fuel leaks while the vehicle is powered on, any spark or heat source could ignite the fuel tank, leading to a vehicle fire or explosion. Additionally, the cabin environment has become toxic; the concentration of gasoline vapors is so high that it causes physical illness. One of my children vomited due to the fumes. The vehicle is currently undrivable because the vapors are intoxicating and hazardous to the health of all occupants. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the leak has been inspected, reproduced, and confirmed by an independent service center. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, the vehicle has not yet been inspected by the manufacturer, law enforcement, or insurance representatives. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps or dashboard messages (such as a Check Engine Light) prior to or during the failure. The symptoms—specifically a strong odor of raw gasoline—first appeared four days ago. The intensity of the odor and the rate of the leak have increased significantly since the initial onset.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

1 injuries

On [XXX], our car was parked for 5 hours at a public marina. [XXX], Miami, Fl 33138. At 316 pm the MIami Dade Fire Rescue arrived promptly to put out the car fire. There is a fire station on scene. It seems to have started at center console. We serviced the car 1/19/2026, a thermostat in the engine. The engine was not the source of the fire. We also recieved a "green" clean check list on the car except to check tire pressure monitor. This electrical fire started center console. We had a minor glitch with the radio and navigation system at times, the original system. However we had a green check list in January, 2026. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

Fire

I was driving in [XXX] on 1604 and the car was driving fine and out of nowhere. The car started shaking while on the highway for about seven8 seconds and then I heard an explosion smoke and fire. I pulled to the side. The car was on fire. The whole car was on fire within a minute or two I always took care of the car. Don’t understand how that happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

Fire

The contact owned a 2017 Chevrolet Suburban. The contact stated that while driving at 40 MPH, another vehicle crashed into the rear driver side of the vehicle, causing him to lose control of the vehicle, collided into the curb, and the two right side tires, both driver's and passenger tires, became blown and damaged. The contact mentioned that after colliding with the curb, he crashed into a tree, which caused the right passenger side rim to detach from the tire. The contact also mention from the impact the whole right passenger side of the completely crushed and was damaged. The contact stated that no air bags deployed in his vehicle. The contact stated that he sustained a concussion to the head from the driver side window, brushing of the right rib, and bruises on both left and right hands. Medical attention was required. The contact stated that a police report was filed. The vehicle was towed to City Towing. The manufacturer was notified of this failure, and they requested information from the contact regarding the accident. The approximate failure mileage was 90,000.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

Crash 1 injuries

Component or System Failure The vehicle experienced two major mechanical failures. First, the transmission failed and required full replacement shortly after the expiration of the 60,000-mile powertrain warranty. At the time of this failure, the vehicle had approximately 61,000 miles. Second, at 100,119 miles, the engine suffered a catastrophic failure that required complete engine replacement. Safety Risk The transmission failure impaired normal drivability and created a safety risk due to reduced or unreliable propulsion, which could have resulted in loss of power while driving in traffic. The engine failure rendered the vehicle inoperable and could have posed a serious safety hazard if it had occurred while the vehicle was in motion, including sudden loss of engine power. Problem Confirmation and Inspection Both failures were diagnosed and confirmed by dealership service personnel, who determined that full replacement of the transmission and later the engine was necessary. The issues were identified through inspection and standard diagnostic procedures. Warning Lamps or Symptoms There were no clear, persistent, or meaningful warning lamps, messages, or symptoms that would have reasonably alerted the driver to an impending transmission failure prior to it occurring. Any warning indicators appeared at or immediately before the failure. Similarly, there were no significant warning signs that would have predicted the engine failure prior to the need for complete replacement. Additional Information Both the transmission and engine failed at relatively low mileage for major powertrain components. The transmission failure occurred just beyond the powertrain warranty threshold, and the engine required full replacement at 100,119 miles. . These failures suggest a potential defect or durability concern affecting critical powertrain systems.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

Had to have all lifters replaced even after its a known issue with the manufacturer i had to pay out of pocket with no recall

Reported

Jan 2026

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

While driving, the vehicle has repeatedly experienced sudden loss of power and electrical failures without warning. During these events, the dashboard flickers, warning messages appear, and the vehicle shuts off or goes into reduced power mode. When this occurs, steering becomes extremely difficult, braking becomes stiff, and the vehicle cannot accelerate. These incidents have happened multiple times in different driving situations, including: At stoplights While pulling into intersections Backing out of parking spaces Driving on public roads, including dark rural roads Driving with my three minor children in the vehicle On at least one occasion, the vehicle shut off while pulling onto a road with oncoming traffic, leaving us stopped in the roadway with no power and limited steering/braking. This created an immediate and serious risk of collision. The vehicle eventually restarted after several attempts. The problem has occurred repeatedly over many months. Multiple independent repair facilities have attempted to diagnose and repair the issue, but no definitive cause has been identified, and the failures continue. The vehicle has had numerous electrical, sensor, engine, and powertrain-related repairs, yet the loss-of-power events persist. Because the vehicle can suddenly shut down while in motion and compromise steering and braking, I believe this is a serious safety defect that could result in a crash, injury, or worse.

Reported

Dec 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Warning light indicating front passenger airbag inflator which is at risk of exploding during a crash due to propellant degradation sending metal fragments into the vehicle.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The passenger seat belt will no longer just click in. In order for us to get it to latch, you have to push down on the red button as your pushing the seat belt in, then it will latch. We bought this used and within 1-2 weeks this happened. But other things happened with the engine and that took priority. It was in the shop for almost 6 months. I'm not sure if the dealer/ previous seller knew about it and they were able to "fix" it so it worked when we bought it. (We are lied to on a lot of things) I'm afraid that it might not hold up in a crash if it's not buckling right.

Reported

Oct 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The factory exterior paint is failing. Most notable on the hood, roof and back passenger side lower quarter panel area. I just got an estimate to just repaint the hood through the dealership and it was over $3,000.00 (estimate attached) and ballpark estimate to repaint the entire car was around $10,000.000. They indicated that they were not aware of any factory recalls for the failing paint. I've heard that other car owners have experienced the same issue.

Reported

Sep 2025

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving 65 MPH, the vehicle started shuddering violently, prompting the contact to discontinue driving over 60 MPH. Additionally, the contact stated that there was an abnormal clicking sound while making right or left turns. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 122,000.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 25 MPH, the check engine warning light flashed, and the traction control warning light illuminated. The contact was able to pull over to the side road and contacted the dealer. The dealer advised the contact to not restart the vehicle. The vehicle was towed to the dealer, where it was diagnosed with lifter valves failure. The dealer determined that the two banks of lifter valves and the camshaft needed to be replaced. The contact stated that the vehicle was previously repaired under warranty for the same failure. The dealer provided an estimate for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the dealer for assistance in reducing the cost of the repair. The failure mileage was approximately 43,000.

Reported

Jun 2025

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at undisclosed speeds, the vehicle hesitated to upshift while the accelerator pedal was depressed, and the vehicle experienced a loss of automotive power. Additionally, the contact stated that the vehicle failed to shift into the intended gear while the gear shifter was in use. An unknown warning light was illuminated. The vehicle was towed to a local service center, where it was diagnosed and determined that there were metal shavings in the engine, and the engine needed to be replaced. The vehicle was not repaired. The transmission had been replaced prior to the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 105,000.

Reported

May 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

Sitting in my truck and everything just stopped working. Starter was still going even with the key out of the ignition and there was a burn smelling come from under the engine and the truck wouldn't Starter. Had to get it tow from my job. Till this day my truck is still down. Engine be replace and the dealership still don't know why it still wouldn't starter. Also before the electrical problem. Me and my family was come down the highway from a vacation and the engine when i lost acceleration to the engine. The speed limit was 65 I can only do 25 because the engine lost acceleration. I only had the truck for three months. People told me that there was recalls on engine problem with the Chevrolet suburban and Tahoe. I looked it up and it is for 2019 and up. So know i have to pay 3800 to replace everything. I cant afford to replace anything I cant afford I use vehicle. The dealership that I got the vehicle from is closed down because they was lemons to people know everyone is stuck with a vehicle that they still have to pay the bank. And can't drive there vehicle. It's not right they have recalls on vehicles that are 2019 and up. I'm just looking for help. Because to be honest me and my family wouldn't be here because of the engine and electrical problem. So can someone please look in to this from a sincere father, husband, grandfather. The dealership name is Stratum auto group. 2050 Burlington-mount holly

Reported

May 2025

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated while the vehicle was taken for a routine oil change at the dealer, the check engine warning light illuminated. The vehicle received unknown repairs, and an unknown recall repair for the lifters was performed. The contact had retrieved the vehicle and several weeks later, while driving at 35 MPH, the check engine warning light illuminated. The vehicle was then towed to the deale,r where it was diagnosed with engine failure. The contact believed that the recall repair of the lifters had caused the engine failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Reported

Mar 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2017 Chevrolet Suburban. The contact stated while driving 70 MPH on the highway, the contact and his wife noticed an abnormal odor coming from the air conditioning unit. The contact pulled over to a rest stop and exited the vehicle to inspect the front of the vehicle. The contact stated that the vehicle was still drivable, and the contact returned to the residence. An undisclosed dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the A/C condenser needed to be replaced. The vehicle was not repaired; however, the contact was informed that the dealer was waiting for approval from the manufacturer. The contact related the failure to the Special Coverage Adjustment: 17336(Air Conditioning Condenser (Combi-Cooler) Refrigerant Leak). The manufacturer was made aware of the failure and opened a case. The failure mileage was 50,000.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Transmission failed and needed to be replaced.

Reported

Jan 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

When turning the car left, the power to the engine dies. This also happens on many instances that the power has died to the engine mid drive on the road and hwy. Suddenly the forward collision note appears on the dash and other warnings appear after and then the power dies to the engine. Must stop and restart the engine for it to reset. Yes, it is available for inspection. While driving at high speeds the forward collision appears, and the car can suddenly die mid drive. Even at highway speeds. No, they claim that they cannot reproduce the issue. It has been taken to the dealer at least 5 times It appeared after seat heat function went out and was worked on

Reported

Dec 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving approximately 10 MPH, the vehicle lost motive power. The contact stated that while depressing the accelerator pedal, the engine revved; however, the vehicle failed to respond as needed. The vehicle was restarted, shifted to neutral(N) and then drive(D) and driven for a short while before the failure reoccurred. The vehicle was taken to a family members’ residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 159,000.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Both back door rocker panels are rusting

Reported

Sep 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

I purchased this car at CarZone in Riverside This April 2024. I drove home with my kids in the dark and people kept honking. The lights and turn signals did not work. I took the car back in. The back up camera was broken, the safety system is broken, brakes are bad, they put two bald and all four tires with gummy plugs after I brought it back a fourth time. The tires were not fixed. I found out driving on the highway with my daughter. My tires popped. I had to pay for all four to be replaced and the dealership will not take any of my calls. I then had a check oil light. I took the car in. Pep boys discovered they had replaced the oil hose with a different one. It backed up into the engine. I paid for an oil change and was told to keep an eye on it and contact the dealership. They would not respond. I went back to pep boys be my car was completely out of oil one week later and my headlights kept dying and the car wont accelerate. They did another diagnostic and contacted the dealership and warranty saying it needs a new engine entirely. They sent an adjuster who said nothing was wrong and closed it. I have had to take the car back since. The liftgate is zip tied to the tail pipe. I am terrified to drive this car, especially the head light and brakes. I bought new tires bc the dealership would not help even though I have all the text messages they sent about the issues. It no longer accelerates the way it should and I have to put three quarts of oil minimum per week to keep it running at all. I am out so much money that I do not have and I cant drive an unsafe car with my babies in it. Upon further investigation I have found this dealership has done this to many people. I just need help getting them to take this car back or pay to fix it and to make sure they are following safety laws. I feel responsible to report this because I know I wish someone else had and it would be absolutely devastating if someone got injured in a vehicle sold by them.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

6L80 transmission failure at only 82k miles. This is a known Chevrolet fail point on all vehicles equipped with this transmission yet Chevrolet does nothing to recall or repair the issue. Customer absorbs full cost of repair ($6k) and chevrolet acts like they know nothing about it. This happens on the highway at speeds and vehicles suddenly have no drive putting occupants at risk of other traffic and trying to get off the roadway where there may be no safe zone to stop.

Reported

Aug 2024

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The Active Fuel Management valves in cylinder 1,4,6&8 failed prematurely

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated that the vehicle suddenly lunged forward while driving approximately 30 - 40 MPH. The contact was able to maintain control of the vehicle. There were no warning lights illuminated. The contact was able to continue driving with no additional failures. The next day while the vehicle was idling at a stop sign, the contact attempted to accelerate however, the RPM increased but the vehicle failed to move forward. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 150,000.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

FUEL INJECTORS are malfunctioning. Engine light has come on multiple times flashing and goes off. Took it to Ernie Lee's Service Center & told fuel injectors are not functioning properly. I will be glad to allow it to be inspected upon request because they all need to be replaced & told there's a bulletin out but Universal Chevrolet told me it EXCLUDES 2017 SUBURBANS.. It started around 100,000 miles & I only have 125,000 miles on it.

Reported

Jul 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Transmission failed at 82,000 miles. Had to be completely rebuilt. Paid $5,486.87 out of pocket. (see receipts attached)

Reported

May 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Moisture in the APP sensor connectors causing reduced engine power code affecting acceleration randomly very dangerous on the road

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The first problem that happened with the 2017 Chevrolet Suburban was we were driving and the 1 of 2 brake boosters gave out. We had to contact with customer service of Chevrolet of informed them about what happened. We took the vehicle to a local dealership to have fixed, then after that we started to have problems with the transmission, fuel pump and the air ride. With the transmission/electrical system you would be driving down the road, the next thing that you will know is that the door locks will lock then unlock, then the vehicle will would let a big amount of smoke out of the vehicle, and then the vehicle would power down to 20mph. You would have to drive 20 for 5 miles until the vehicle would quit and you could drive normal. I was going to go for my mandatory user maintenance and I did not get 2 miles out of town and the transmission went out of the vehicle.

Reported

Mar 2024

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 70 MPH, the vehicle was smoking from the rear, and the ABS failed to operate as designed, causing the wheels to lock-up. The contact stated that the failure occurred on several occasions. The service stabili-trak warning light was illuminated. The contact stated that the wheel speed sensor had failed. The contact took the vehicle to the dealer who stated that the transmission had failed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 117,000.

Reported

Feb 2024

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

Transmission sudden failure. We were driving down the road when we suddenly lost all power to the wheels. No ability to accelerate or maintain vehicle speed, only coast with the remaining speed we had like it was in neutral. No warnings or trouble light, no noticeable symptoms ahead of time. I would press the gas pedal and the engine would Rev high like it was in neutral. I had just pulled out into the flow of traffic and the cars behind me soon had to all come to a stop because i lost accelaration and had nowhere to go with parked cars along the side of the road. Luckily we were not on a really busy road and could eventually get out of traffic. I can only imagine how bad it could have been if I was in the middle of highway traffic, or going up a snowy hill, or trying to cross a divided highway, etc. The car had to be towed to the nearest dealership and is awaiting repair. The dealer says the torque converter failed and subsequently damaged the transmission fluid pump and will require the entire transmission to be replaced and cost us over $6600. It should be available for inspection but I guess you would need to contact Blaise Alexander Chevrolet of phillipsburg pa. I don't know if anyone else has inspected it. I suspect this is a very well known issue/defect. Other mechanics I talked with instantly guessed the failure before the dealer could tell us. I have the 6 speed transmission and I see there is a class action lawsuit for the similar 8 speed failures.

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The brakes fail on a regular basis!! If when backing out of a parking space you lightly press the brake, slightly release and try to depress the brakes again, power braking appears to be completely gone! The same applies moving forward. Especially in high traffic situations. Cars will move forward slowly. As you release the brakes and start to move but need to reapply as traffic starts to slow again the suburban requires maximum effort to press the brake pedal and get the vehicle to stop. I’m 240lbs. I have to press hard! My wife has almost rear ended multiple cars due to this issue. It’s typically low speed so the damage would be minimal to another vehicle. However, my wife is a school teacher! Kids cross the teacher parking lot all the time! If she lets off her brakes to go and a student walks in front of the suburban, the results could be catastrophic! This is a MAJOR safety issue. I see there is already a recall for MANY vehicles just like mine!! Please tell me why this is not being fixed on ours!! The problem can be reproduced on command. It almost sounds like it’s metal to metal contact when it happens. If you let your foot completely off the brake pedal and roll forward it will revert back to normal operation. It is only when there is a gradual release then reapplication of braking pressure applied to the brake pedal. It has not been taken to the dealership as we can’t afford it at the moment. There are no warning lights currently showing on the vehicle display. This has been happening for quite some time. Probably six months or so but the website does not allow for a range of date. I put today’s date as my wife said she almost rear ended someone again today!!

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

While driving at 70 mph transmission went out. Shifted from N back to D but no response. Coasted to shoulder of interstate and stop. Shut off vehicle and restarted but vehicle would not move. Shut off again and restarted this time if went into D. Could not any faster than 35 mph. Transmission would not shift automatically. Tried manually but same results. Was able to exit interstate. Got vehicle to Chevy dealership and was told I needed a new transmission. Vehicle has 106,000 miles.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

Transmission failure. loss of movement into intersections causing dangerous situation for my family. problem has been reproduced by local independent auto tech. I am about to go through my insurance since there is no recall on this apparent known issue by GM. no warning light to notify me of any issues.

Reported

Oct 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

1 vehicle electronic panel not working properly.. transmission making loud noise and now slipping due to normal driving unsafe while at traffic light locks lock and unlock by themselves vehicle now unsafe at 5;000 miles felt strange shifting now I had to spend 1900 dollars for broken motor mounts I believe these motor mounts were already broken I bought this vehicle with 3500 miles on it I believe the motor mounts were already broken now 140;000 miles and transmission is either done or electrical issues

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

While driving on interstate 465 in Indianapolis on Tues 9/12/23 my 2017 Chevy Suburban completely lost any ability to accelerate. Fortunately I was able to coast over to the shoulder and have the vehicle towed to the closest Chevy dealership. The dealership determined it was a catastrophic failure of the transmission and recommends full transmission replacement for the vehicle to be drivable again.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

A Chevy Suburban is a vehicle made to transport large families. You would assume these are made with true utmost safety precautions in mind to protect families. At just over 47K miles on my vehicle, our transmission went out, even though we have regular maintenance completed on our vehicle. The check engine light came on while driving on the highway. Was able to make it to a shop who verified it was the transmission. Took it to the dealer who also confirmed it is the transmission, and their 4th one on a newer Chevy Suburban to come in just today. They said they have 37 on the lot with transmission issues on newer Chevys, and some blew out while driving. We were very fortunate it did not blow out while driving, but it’s unacceptable for a family car’s transmission to go out with so little mileage. This has to be a major defect and cause for concern.

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently jolted forward. The vehicle was able to stop while the brake pedal was depressed. No warning light was illuminated. The failure recurred while the contact was driving to the residence. The vehicle was towed to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 40,000.

Reported

Aug 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

My transmission failed and I had to get a new one on my trip.

Reported

Jul 2023

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

Despite replacing Throttle Body and Accelerator Pedal Position Sensor, I continue to have my Suburban go into Reduced Engine Power without much warning. It is very dangerous when you are driving on the freeway and your vehicle suddenly will not do over 35mph with the engine revving to 4000+ RPM. I've spent nearly $1000 at repair shops and have found that nothing they attempt will fix the problem. I cannot trust vehicle with my wife and kids riding any distance in it.

Reported

Jun 2023

Incident date

Jun 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated while operating the vehicle, there was an abnormal gasoline odor inside and outside the vehicle. The vehicle was examined by an independent mechanic who determined that while the engine was turned on fuel was leaking from the fuel line connected to the fuel pump and that the fuel line needed to be replaced. The vehicle was not yet repaired. The manufacturer was contacted but no assistance was offered. The local dealer was not notified. The failure mileage was 120,000.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Service Trailer Brake System light keeps coming on even after replacing the unit it self.

Reported

Apr 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated that while her husband was driving approximately 60 MPH, the speed inadvertently decelerated to 30 MPH. The contact then stated that her husband depressed the accelerator pedal; however, the vehicle failed to respond. The check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission failed and needed to be replaced or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

Transmission went out at 5 years

Reported

Apr 2023

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

While driving the Suburban in the early morning of Sunday, March 26, our Suburban's started on fire from under the front hood. The fire quickly engulfed the entire vehicle within minutes, destroying everything inside of it.

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

Fire

The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 5 MPH and exiting a parking lot, while depressing the accelerator pedal, the vehicle failed to properly accelerate as needed. The contact stated that the check engine warning light was illuminated. The contact was able to shift into low gear and continued driving to his residence. The vehicle became undrivable. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The contact towed the vehicle to the independent mechanic, where it was diagnosed with needing the transmission to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 43,684.

Reported

Mar 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2017 Chevrolet Suburban. The contact stated while driving 75 MPH, the vehicle started shaking forcefully. The contact stated that the check engine warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 61,000. The contact noted that the failure speed was approximately 65 mph, not 75.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon XL, and Tahoe vehicles. A component missing from the drivetrain transfer case may cause the front and/or rear wheels to lock up without warning to the driver.

Risk: Front or rear wheel lockup increases the risk of a crash.

Remedy: Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Risk: As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192268490.

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk: If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is 17017.

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Risk: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is traveling between 41 and 60 mph in four-wheel or automatic mode, the Electronic-Brake Control Module (EBCM) software may activate the driveline-protection system.

Risk: Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.