2025 Toyota Sienna

We purchased a used 2025 Toyota Sienna a few weeks ago. The other day, my husband put his phone and wallet into the center console compartment and closed the lid. When we went to retrieve those items, the lid only opened partially. We were finally able to remove the wallet but the phone had slid down into the compartment where the door to that console opening slides into when you open and close it. The lid would not open all of the way and blocked our access to that space when you opened it. The only way to remove the phone was to take it to our local dealership where they spent hours removing seats and pieces of the console to remove the phone from the inaccessible area and then put everything back together. This cost us roughly four hours of work time and $311.99 out of our own pocket. Apparently this is a known issue with this vehicle and is a design flaw where items of the right size (including iPhones) can slide into that compartment while the lid is closed and then are inaccessible.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

Driver-side mirror (glass part only) vibrates while driving, no matter the speed. This causes a distorted rear view — for example, it's hard to read the license plate of a car on your left.

Reported

Jul 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The complaint was filed for the contact's business. The business owns a 2025 Toyota Sienna Hybrid. The business received notification of NHTSA Campaign Number: 25V668000 (Seats); however, part to do the recall repair was unavailable. The contact stated that the vehicle had been inoperable since the recall notification was received. The manufacturer was not contacted. The vehicle had not experienced a failure related to the unrepaired recall repair.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

The Supplemental Restraint System (SRS), specifically the airbag system, is the component of concern. During a two-impact collision involving my 2025 Toyota Sienna XLE, none of the airbags deployed despite significant front-end damage that resulted in the vehicle being declared a total loss. The vehicle is currently in the possession of the insurance company or its storage facility. I do not know whether it has been released for salvage, but it may still be available for inspection. I, my wife, and our children were all wearing seatbelts at the time of the collision. After an oncoming vehicle struck the front-left portion of my vehicle while making a left turn, my vehicle lost control and collided with a concrete pillar. None of the airbags deployed during either impact. All occupants sustained injuries and were transported to the emergency department. I suffered injuries to my right leg, wrist, chest, neck and back. My wife sustained injuries to her neck, chest, back, and knee, and our children sustained injuries including head impacts. My wife and I continue to receive physical therapy. The vehicle was declared a total loss following the collision, and no dealer or independent repair facility has evaluated or reproduced the concern. The vehicle was inspected by the responding law enforcement officers at the crash scene, and a police crash report was completed. The insurance company (GEICO and Allstate Fire and Casualty) inspected the vehicle and declared it a total loss. To my knowledge, Toyota has not yet inspected the vehicle, and I do not know whether the Event Data Recorder (EDR) or Supplemental Restraint System has been analyzed. Prior to the collision, I did not observe any airbag warning lights, SRS warning messages, or other indications that there was a problem with the Supplemental Restraint System. The vehicle was operating normally before the crash.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

Crash 5 injuries

My rear lift gate was misaligned and gets stuck. The dealer just fixed and wouldn't honor the warranty, but I believe this shoddy build quality could impact the safety of my family in an accident as it didn't appear the hatch was properly secured

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Card became unattainable after dropping behind the top of the center console. No way to get it out.

Reported

Jun 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

June 3, 2026, approximately 5:30 PM EDT, I entered my 2025 Toyota Sienna to move it from the street beside my home, to my driveway. Upon closing the driver's door, the rear liftgate window exploded into the vehicle. This occurred without any warning or adverse action by myself or anyone else. The vehicle has been in no collisions, and has only 6429 miles on the odometer. I phoned Toyota's "Customer Experience Center" to report the incident and to seek warranty service for this problem. I was told to drive the vehicle to my Toyota Dealer, which is located 115 miles away, for inspection. I explained that it is unsafe to drive a vehicle filled with broken glass and with no rear window 115 miles. If I vacuum up the glass, there is nothing for the dealership technician to inspect. If I tape plastic over the opening, it could come loose at highway speed, and cause an accident, and the tape adhesive could damage the vehicle finish. The Toyota agent advised me that the vehicle must be inspected at a Toyota Dealership, and if the vehicle is unsafe to drive to the dealer, we could have it towed. But in a subsequent call to the "Customer Experience Center", my wife was informed that Toyota would not cover a tow of that distance in their warranty, and it was our fault for buying a car and taking it to an area that far from a dealer. The phone number we called is located inside the vehicle owner's manual cover under a heading, "If there is not a Toyota dealer near you, please call the following number:" In the morning, once they are open, I will call the nearest dealership, 115 miles distant, to seek further guidance. Based on my background in both mechanical engineering and automotive failure analysis, it is my opinion that the window and its support system was not designed to withstand the prolonged sun and heat exposure experienced. The outside temperature reached at least 82 degrees F where the vehicle was parked.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number 25V668000 (Seats). The contact contacted the dealer and was informed that the remedy parts were not yet available. The vehicle was not diagnosed or repaired. The dealer confirmed that the recall remedy was unavailable and was unable to advise whether the second-row seats were safe or operable for continued use. The manufacturer was notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide the recall remedy. The contact had not experienced a failure.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: (SEATS ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

This report is being filed to due a prolonged recall on the second row seats of this vehicle. We have not been able to use the second row seats for over 7 months, and there have been no communication or updates from the manufacturer regarding a remedy. This is to report that Toyota has still not offered a remedy to the following recall: Oct 07,2025 Manufacturer Recall Number25TB12 NHTSA Recall Number25V668 Recall StatusRecall Incomplete, remedy not yet available Summary The subject vehicles contain second-row seats that are mounted on seat rails that may have been improperly welded. Safety Risk If these seats are occupied during certain high-speed collisions, the seat may lose structural integrity, increasing the risk of injury. Remedy Toyota is currently preparing the remedy. When the remedy is available Toyota dealers will replace the second row seat rails with ones that have the proper welding, FREE OF CHARGE.

Reported

May 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

May 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

THIS RECALL IS A MAJOR SAFETY ISSUE WHERE A SEAT COULD COME FREE FROM VEHICLE IN THE EVENT OF A COLLISISON - THIS VAN IS A SHUTTLE VAN FOR MY COMPANY- I NEED A RESOLUTION AS I AM UNABLE TO USE THIS VEHICLE UNTIL THIS SAFETY RECALL IS REMEDIED- I COULD BE HELD LIABLE IN THE EVENT THAT I USE THIS VEHICLE AND SOMETHING HAPPENS- PLEASE ADVISE OF A SOLUTION

Reported

May 2026

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

This has been a recall for over 5 months and my van is still not repaired and my two middle seats are unsafe for my children to be in. Toyota and the dealership say there is no fix, but the car is unsafe in the second row per their recommendation.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

On [XXX], I purchased a 2025 Toyota Sienna XLE Hybrid subject to NHTSA Recall 25V668 (Toyota Recall 25TA12 — second-row seat rail suspect welds), publicly announced on 10/07/2025. The selling dealer marketed the vehicle as "Certified Used" on Cars.com for at least 64 days after the recall was announced. The dealer's sales representative also represented the vehicle in writing via SMS as "Gold Certified" with the full Toyota Certified Used Vehicle warranty package on [XXX] — one day before sale. The dealer disclosed the recall only at the closing table on [XXX], after I had relied on the prior representations to negotiate the price, submit a credit application, drive to the dealership, and tender a down payment. Toyota's interim recall guidance prohibits occupation of the second-row seats until remedy is performed. The remedy is currently not available. My [XXX] daughter has [XXX] and uses a wheelchair; second-row sliding-door access is essential for her safe transport. The vehicle has been in dealer storage since 01/08/2026 because it cannot safely transport my family. As of 05/24/2026 — 229 days after the recall was announced — no remedy date is available per the dealer's Service Manager. The vehicle is available for inspection upon request. Component failure: second-row seat rails (potentially improperly welded per Toyota's recall description). The defect has not been independently inspected; the recall is documented by Toyota and NHTSA. No warning lamps or symptoms appear because the defect manifests only in high-speed collisions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

There is a safety recall on my vehicle with no remedy. It has been 7 months since the recall notification. The dealer provided us with a rental, however it is a different model (Sienna vs 4 Runner).

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Difficulty in pulling the seats belt on the second row seats when the car is turned off. Child has no wiggle room once it’s fastened and cannot undo seat belt as there’s no room to reach to unbuckle belt. I have to force the seat belt out of booster seat so belt can retract completely. The third row seats had a similar issue but didn’t have to force to out of booster seat for it to work properly.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The recall on the 2nd row seat welding makes this row unusable per Toyota’s recommendation until they get a remedy. There is no estimated date on when the remedy will be available and Toyota is offering no solution to this. I have 2 small kids, one [XXX] and one [XXX] . I brought home my newborn in this car before the recall notice was sent out. It is our hybrid family vehicle and we cannot use it due to this recall and there is no remedy available for who knows how long. They have no offered me a loaner at the dealership near me plus they likely do not have a Sienna as a loaner because according to them Sienna’s are well sought out. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number:  25V668000 (SEATS). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Reported

May 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notice of NHTSA Campaign Number: 25V668000 (Seats) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk such that we cannot use the vehicle for its intended purpose, namely, transporting our three young children. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given that Toyota has not indicated a solution date for this and the problem was discovered in October 2025 I believe the manufacturer has failed or is unable to remedy this safety recall for our vehicle in a timely manner and would like to officially log a complaint with NHTSA

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

I am filing a formal complaint regarding my brand‑new 2025 Toyota Sienna, purchased in February 2025 for nearly $70,000. I am still paying interest on this vehicle, which has failed to perform as promised. From early ownership, the vehicle had issues including multimedia malfunctions and unsafe lane‑change behavior on rough roads. In October 2025, Toyota issued a recall for faulty second‑row seats due to improper welding, creating serious safety concerns. This recall has effectively defeated the purpose of purchasing the vehicle. The Sienna was bought as a seven‑seater, but due to the recall it functions as a four‑seater, making it impractical and unsafe for my family. Daily use now causes: Increased back pain from bending to seat and secure children Children kneeling to access the third row, causing pain and injury risk Risk of dropping a child, slipping in rain/snow/ice, or being struck by passing vehicles when exiting backward Significant difficulty for an elderly parent with back pain Ongoing fear that the recalled seats could fail in an accident and injure occupants I contacted Legends Toyota (Kansas City 66109) and Toyota headquarters. The dealership offered unsuitable replacements, including a smaller vehicle or one recently repaired for other issues. Toyota corporate has provided no meaningful remedy, only loaner vehicles that are not equivalent to what I purchased. I believe this represents serious consumer harm: Toyota collected a large sum for a vehicle that cannot be safely or reasonably used and has failed to resolve a known safety defect while continuing to sell newer models without guarantees. I respectfully request an investigation and a fair remedy, such as a refund or equivalent replacement. Thank you for your attention to this matter.

Reported

May 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

1 deaths

The vehicle is a 2025 Toyota Sienna Hybrid subject to a safety recall related to the rear seating area (third row). We were informed by the manufacturer and dealership that no remedy is currently available and that the vehicle may be unsafe to operate as intended. The concern involves potential safety risks with the rear seating system, which affects safe passenger use, especially for family transportation. As a result, we have limited use of the vehicle and do not transport our children in it due to safety concerns. While the vehicle is still occasionally driven, it cannot be safely used for its intended family purpose. The issue has not been resolved, and we have not received a loaner vehicle or alternative transportation despite multiple attempts through the dealership and manufacturer escalation channels. No repair has been performed, and the issue remains open under recall status.

Reported

May 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer due to safety concerns, and the contact was provided with rental assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

No specific incident occurred. This recall has been active for almost 7 months. I am uncomfortable putting my newborn in the middle rows of seats that are affected and my wife has a medical condition where putting our newborn in the back row is difficult. We are only using our other vehicle at this time until the recall is fixed. 7 months without remedy is unacceptable.

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Due to safety recall 25TA12 anyone sitting in the second row has an increased risk of injury during a collision. This remedy has taken far too long to implement. The reason for the purchase included passenger capacity and safety. My use is now limited. Toyota should have already remedied this situation.

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact stated that while driving downhill, the brake pedal was depressed, and the vehicle lurched forward. The failure reoccurred during the transition between braking and charging the braking system. No warning lights were illuminated. The vehicle was taken to the local dealer, but the dealer was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a service task. The failure mileage was approximately 25,000.

Reported

Apr 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Toyota issued a recall in fourth quarter 2025 for this batch of Toyota Siennas that have bad welds on the second row seats and as a result of these, no one should be sitting in the second row. Toyota still doesn't have a fix in place for the 50k vehicles with this problem. Publicly Toyota says a fix is on the way, but at the dealership the service department has indicated that they've heard nothing on this. I am in a loaner from Toyota for the foreseeable future and it doesn't seem like I have much recouse through lemon laws based on the way Toyota issued the recall.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I am filing a complaint regarding an unresolved safety recall for my 2025 Toyota Sienna involving the second-row seat welds. VIN: [XXX] NHTSA Recall ID: 25V668 Recall Date: October 7, 2025 Manufacturer/Dealer Recall Reference: 25TB12 This recall involves the structural integrity of the second-row seat welds. A failure of these welds could increase the risk of injury to occupants in the event of a crash or sudden stop. As of today, more than six months after the recall was issued, no remedy has been made available. I have not been provided with a repair, a timeline for when a fix will be available, or an adequate interim solution. On February 25, 2026, I brought my vehicle to the dealership, and it was placed out of service due to this recall. I was provided with a smaller loaner vehicle, which is not comparable to my Toyota Sienna and does not meet my transportation needs. This situation has left me without use of my vehicle for an extended period of time while also dealing with a known safety defect. I request that NHTSA review whether the delay in providing a remedy is reasonable and compliant with federal safety requirements, and whether additional action is necessary to protect vehicle occupants. All relevant vehicle details are included in this complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint. My husband and I purchased a Sienna, 7-passenger van, April 2025 and have received two safety recalls, the first being the lack of second-row seats being installed correctly presenting a safety problem, and later a possible problem with the backup camera. We purchased a vehicle of that size especially for the convenience of transporting family when they visit. Also, we have a granddaughter, husband and one-year old great-grandson who live nearby and thought having a van would be helpful for trips together. Unfortunately, all our hopes were diminished at being able to enjoy the reason we purchased such an expensive vehicle, $65,000+. We are an elderly, retired couple, considered the vehicle an investment, because our two previous Toyota vehicles had lasted us for 15 years with no problems. Therefore hoping our daughter and grandchildren would be able to use the van for many years. The van has been nothing but an Albatross, not being able to drive it with only two passengers, in the front, since learning of the first recall on the second row seats. The local dealer told me if I’d get an appointment and be at their door at 7:00 a.m. they could repair the camera. BUT, dealers have no fix from Toyota for the second row seats. However, I went on line to the Toyota web site and they have a “FIX” process listed. I cannot imagine how a vehicle maker can be allowed to sell a vehicle when they find out it has such safety hazards? We consumers can beg our Legislators to pass laws to that effect, but, hope your agency will take the lead on protecting us consumers since we know this Congress will do nothing. I ask your agency to please take action on this issue and prod Toyota to do something concerning the major safety hazards with their 2025 model Sienna vans.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The affected component appears to be the rear seat / seat track recall system. I took my Toyota vehicle to the dealership / repair center in approximately October 2025 for recall-related repair, and the vehicle was then kept there for months. During that time, I was deprived of the use of the vehicle while continuing to make lease payments. I repeatedly contacted the repair center for updates but was not provided a clear repair completion date. Toyota and the dealership later claimed that the recall had been repaired only after the stated 60-day buyback review period had expired, yet NHTSA’s VIN lookup still showed the same recall as unrepaired for my vehicle. No credible current documentation was provided showing the exact recall repair completion date or the work performed. Under these circumstances, I am not comfortable accepting return of the vehicle. My children ride in the rear seat, and because this recall involves the seat / seat track area, I cannot reasonably be expected to trust the vehicle without clear proof that the recall repair was properly completed. I have also experienced a serious accident in the past, which makes this issue even more concerning to me. At this point, I have lost confidence in Toyota’s handling of this matter. I am seeking repurchase of the vehicle and fair final resolution.

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

See attached document for complaint.

Reported

Apr 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The contact had been calling the local dealer and the manufacturer and was advised that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the issue. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I've had the car in the shop for 3 months plus now. Toyota has not had a remedy for the impacted 55k people. We bought a Hybrid, brand new, paid it off and has been on rental for a non hybrid. Toyota won't trade in our car, refund us anything such as gas ( hybrid vs non hybrid). So we're stuck with a rental we don't like. Basically we felt like we spent 50k on a car we did not want since it's not the Sienna we wanted. I need them to be held accountable or have options we can do something with the car. We have kids that utilized the 2nd row and this is unacceptable.

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

I bought a new 2025 Toyota Sienna Hybrid in Feb 2025 and shortly after, I was informed by letter by Toyota that there was a recall. We were informed NOT to use the second row. (Exactly why we bought a van!) I am STILL waiting for a remedy. Toyota has not offered a rental or any kind of assistance with us being out of a new van for OVER 1 YEAR. I am beyond discouraged and disgusted. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was not safe to transport children because of the unrepaired recall repair. The dealer was contacted, and the contact was informed that parts were not yet available for the recall repair. The manufacturer was contacted regarding the unrepaired recall repair. The contact was referred to the NHTSA Hotline. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats). The two children occupying the car seats were positioned in the third-row seats due to the recall. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer offered a loaner vehicle, but the contact declined the loaner vehicle due to not being able to receive a comparable vehicle and needing to leave the vehicle at the dealer for an extended period. The manufacturer was contacted and confirmed that parts were not yet available. The contact had not experienced a failure.

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The second row seat recall has effected us so much, we transport a [XXX] and [XXX] old ( [XXX]) all the time to appts and out to dinner, we are putting them in the 3rd row seats Our dealership told us there were no rentals available when we contacted them. So we have been suffering and my inlaws as well! They are finally fixing some of them, saying it by vin number. From what I can see the are fixing the ones that they are paying for a rentals on first. This is unacceptable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the part was not yet available. The manufacturer was made aware of the issue, and it was confirmed that the part was not available for the recall repair. The contact had not experienced a failure.

Reported

Mar 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted but the vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Reported

Mar 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Due to the on going recall 25TA12/25TB12, I am unable to safely transport my child.

Reported

Mar 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

We learned that our 2025 Toyota Sienna was recalled as of October 2025. We dropped off our Sienna at One Toyota of Oakland on 10/31/25. We have not heard anything back from them about when the seats will be repaired. We have had a Rav4 in the interim, but the ergonomics of this car are painful for one of the car's users. We purchased the Sienna because of the ergonomics when using the vehicle with our baby. The Rav4 replacement vehicle does not meet the needs for which we purchased the Sienna, yet have had to have a Rav4 since 10/31/2025. We placed a lemon law claim within Toyota internal lemon law department 60 days ago and we were denied on 3/26/26, with the department starting that a remedy will be provided. No other info was provided, nor was a date provided for the repair. It is still unclear when we will get our van back. Other than denying our lemon law claim, Toyota has been completely noncommutative.

Reported

Mar 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while attempting to adjust the position of the second-row seat forward or backwards, there was a lot of resistance, requiring an excessive amount of force to move the seat. Occasionally, the contact had to physically push the seat with their feet. The dealer was contacted and informed that the part to do the recall repair was not yet available. The vehicle remained with the dealer, awaiting parts for the recall repair. The manufacturer was made aware of the issue; however, the manufacturer failed to follow up on with the contact. The failure mileage was approximately 18,000.

Reported

Mar 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

RE: NHTSA Recall Number 25V668 Defective Unsafe 2025 Toyota Sienna 2nd row seat rails. I purchased a brand new 2025 TOYOTA Sienna Hybrid on May 20th, 2025 as a family vehicle to transport my grandchildren in their car safety seats. In July, Toyota discovered that the 2nd row seat rails were defective and posed a serious safety risk. Dealers were sent a DO NOT SELL notice on October 7th for the unsafe Siennas. I was not notified until December 12th that no one should occupy the 2nd row seats while the vehicle was in motion due to a serious safety risk, so my grandchildren were strapped into unsafe seats without our knowledge all that time. Since then, the vehicle has been unusable for its intended purpose due to this significant safety risk. I have been waiting for months for the vehicle to be fixed without any update of any kind from Toyota on when this will happen. I have called the Toyota Brand Engagement Center several times and they have had zero information to provide beyond that listed in the Interim Notice. This is completely Unacceptable. Toyota has continued to produce new 2025 Siennas and 2026 Siennas with corrected seat rails since July 25th 2025 without supplying any replacement seat rails to remedy the recall and end the hardship it has caused for the families affected. This needs to be addressed and Toyota needs to be compelled to put their pursuit of profit on hold and fix these vehicles NOW.

Reported

Mar 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (SEATS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

I am reporting an unreasonable delay in the remedy for NHTSA Recall 25V-668 (Toyota Recall 25TA12). My 2025 Toyota Sienna has been subject to Interim Notice 25TB12 for approximately 170 days. Per Toyota’s official safety instructions, I have been directed to ensure that 'no one sit in or use a child restraint in any second-row seat while the vehicle is in motion.' Despite this recall being active since October 2025, Toyota has failed to provide the necessary replacement seat rails or a firm repair date. This defect involves structural weld failures that pose a high risk of seat detachment in a collision. By rendering the primary passenger area of this minivan unusable for nearly 6 months, the manufacturer has caused a substantial loss of utility and safety. I am requesting NHTSA investigate the lack of remedy availability and Toyota’s failure to support owners who cannot safely use the vehicle for its intended multi-passenger purpose.

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.