Verdict
2020 Toyota Sienna: Complaints, Recalls & Known Issues
What the public record actually says about the 2020 Toyota Sienna — every figure below is a NHTSA or EPA number, not an opinion.
The read
Middle-of-the-pack complaint volume for minivan.
Owners filed 36 NHTSA complaints — more complaints than 60% of 2020 minivans. Power Train leads the reports (22%). 2 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2020 minivans, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
36
Reports to NHTSA, 2020
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
20.5
EPA estimate
Complaint volume vs. segment peers
More complaints than 60% of 2020 minivans
The bar is this car's percentile among 2020 minivans by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Power Train issues lead owner complaints (22% of 36 reports), followed by unknown or other (14%).
+ 5 more component categories with fewer reports.
Share of all 36 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11736554, ODI 11733827, ODI 11681131, ODI 11680231, ODI 11531570.
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Fuel SystemApr 2020 · 20V682000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Steering · 19V532000Details +Close −
Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.
Risk: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.
Remedy: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2020 Toyota SIENNA VAN AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2020 Toyota SIENNA VAN FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Sienna 2WD | 3.5L 6-cyl | Front-Wheel Drive | Automatic (S8) | 19 | 26 | 21 |
| Sienna AWD | 3.5L 6-cyl | All-Wheel Drive | Automatic (S8) | 18 | 24 | 20 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2020 Toyota Sienna: frequently asked
What does the complaint record show for the 2020 Toyota Sienna?
Owners filed 36 NHTSA complaints about the 2020 Toyota Sienna — more complaints than 60% of comparable 2020 minivans, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2020 Toyota Sienna?
The most-reported problem areas are Power Train (22% of complaints) and unknown or other (14%).
How many recalls does the 2020 Toyota Sienna have?
2 recalls have been issued that affect the 2020 Toyota Sienna, covering components such as fuel system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2020 Toyota Sienna get?
The EPA rates the 2020 Toyota Sienna between 20 and 21 mpg combined, depending on trim and drivetrain.