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Model-year record

2012 Toyota Sienna
Image: Wikimedia Commons contributor · See source file

2012 Toyota Sienna

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

247

Reports to NHTSA, 2012

Safety recalls

9

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

21

EPA estimate

Known issues

Air Bags issues lead owner complaints (34% of 247 reports), followed by structure (16%).

Air Bags34% · 83 reports
Structure16% · 40 reports
Electrical System10% · 24 reports
Power Train6% · 16 reports
Unknown Or Other6% · 16 reports
Steering6% · 15 reports
Vehicle Speed Control4% · 9 reports
Tires3% · 8 reports

+ 13 more component categories with fewer reports.

Share of all 247 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11499500, ODI 11277556, ODI 10882569, ODI 10503584, ODI 11349260.

Individual complaint reports(247)

Showing the 50 most recent reports
StructureJul 2026 · ODI 11750350Details +

The automatic side doors of this Toyota sienna le have malfunctioned twice between expensive repairs. When the hardware comes off the guide rail, it hits the window behind the door and shatters in covering the interior and occupants with glass. I had the window repaired after I had the door hardware replaced after its first failure in spring of 2024. The door gave no indication it was failed until I noticed the window bulging and nearly broke again. The Toyota dealer didn’t seem very interested in covering the cost of the repairs I made in 2024 and can’t get me in until mid August which leaves me without transportation for a month.

Reported
Jul 2026
Incident date
Jul 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11750350 at NHTSA →
StructureJan 2026 · ODI 11714163Details +

The contact owns a 2012 Toyota Sienna. The contact was unable to use the driver's side cargo door. The contact stated that the door was possibly frozen; however, while driving at an undisclosed speed, the door opened unexpectedly. The contact referenced NHTSA Campaign Number: 16V858000 (Structure); however, the VIN was not associated with the recall. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 201,235.

Reported
Jan 2026
Incident date
Jun 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11714163 at NHTSA →
EngineOct 2025 · ODI 11691968Details +

Coolant leaking from rear of the engine through the head gasket. Vehicle struggles to accelerate beyond 55mph or 80kmph. A quick search on the internet shows that this is a frequent occurrence in this 3.5L V6 engine from Toyota model years 2011 through 2017.

Reported
Oct 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11691968 at NHTSA →
SteeringSep 2025 · ODI 11687324Details +

The battery light came on suddenly and the power steering went out making it extremely difficult to steer the vehicle. An accident was narrowly avoided. We replaced the battery, alternator, and serpentine belt. The problem resolved for over 6 months, then reappeared. It starts with no issue, is charging properly, the serpentine belt is intact. The power steering will come on and go off sporadically, the only warning being the battery indicator on the dash that comes on first. This creates a substantial hazard and risk as the steering is severely impacted with little warning.

Reported
Sep 2025
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11687324 at NHTSA →
Electrical SystemSep 2025 · ODI 11686996Details +

Odometer Fraud. The contact purchased a 2012 Toyota Sienna. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 48,230. It was later discovered that the mileage on the Title was 241,080.

Reported
Sep 2025
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11686996 at NHTSA →
Electrical SystemJul 2025 · ODI 11674183Details +

The power sliding door cables snap by itself and unable to open or closed. While my children and I were in the vehicle.

Reported
Jul 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11674183 at NHTSA →
SuspensionJul 2025 · ODI 11674058Details +

My 2012 Toyota Sienna having problem while braking on highway 65mph or above, when i hit brake it's start shaking so bad and brake doesn't work properly. i believe it is sway bar link or lower control arm. even i had replaced once, it didn't helped and again i claimed warranty and replaced other set, but still having same issue.

Reported
Jul 2025
Incident date
Jul 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11674058 at NHTSA →
TiresApr 2025 · ODI 11657784Details +

The contact owns a 2012 Toyota Sienna equipped with Michelin Tires, Tire Line: Cross Climate 2, Tire Size: 235/60/R17, DOT Number: (N/A). The contact stated sidewalls on all four tires were expanding, causing the tires to bubble and bulge outwardly. The dealer was not contacted. The contact informed the tire shop where tires were purchased of the failures, and two tires were replaced. The contact was unsure what two tires were replaced. The manufacturer was made aware of the failure. The vehicle failure mileage was approximately 152,000 and the tire failure mileage was approximately 1,000. The VIN was not available.

Reported
Apr 2025
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11657784 at NHTSA →
WheelsJul 2024 · ODI 11601985Details +

On 8/22/2022 I had to replace the 2 front tires with MIM-Supreme Tour 18 inch tire 235/55R18. On 8/22/2022 I had 162,323 miles on the 2012 Toyota Sienna XLE 4 months later and 17,252 miles driven - the 2012 Toyota Sienna now has 179,575 miles and on 12/28/2023 the 2 front tires again have to be replaced - Matrix Toyr RS 11 on 18 inch rims. Now its July 2024 - again 6 months and now 6,700 miles and just the front tires are bald and dangerous to drive if any moisture on the road. All these tires are slated for 50,000 miles and I and not getting even half the mileage. Most driving is on highways and regular maintenance occurs on the car. this car should be designed to go at least 25,000 miles ( so once a year ) on a set of tires. I do not drive fast nor aggressive.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11601985 at NHTSA →
SeatsNov 2023 · ODI 11554727Details +

The third row passenger side split was stored and then put back up. Upon lifting the seats, pieces fell out (spring, washer, and screw) and the locking mechanism would not lock the seats into place. I am not sure how long these parts were loose, but it is a major safety hazard as the vehicle seat was not secured to the car as intended. We plan to to follow up with Toyota, but upon investigating, it seems that this is an issue for several 2011 Siennas. My Sienna was manufactured 4/2012. This is the smaller of the split seats, but out of an abundance of caution, we don't plan to use the 3rd row at all until a remedy is produced. Unfortunately, I saw only consumer complaints in regards to the 2011 3rd row seating issue and didn't see any solutions.

Reported
Nov 2023
Incident date
Nov 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11554727 at NHTSA →
SteeringJun 2023 · ODI 11528362Details +

My wife let me know that when turning to the right (not an aggressive turn, but a normal turn from one lane to the next), the whole electrical system of the minivan would shut down and then come back on. I had a mechanic check it out and they say that this is due to the electrical steering system and will have to be replaced by the dealer. He was able to reproduce the same condition where he was able to get the minivan to lose power when changing lanes. He STRONGLY advised that we should have the vehicle towed to the dealer as he felt that it wasn't safe to drive due to this. I feel that this will end up causing a lot of crashes and also that this should be covered by the manufacturer under a recall.

Reported
Jun 2023
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11528362 at NHTSA →
Power TrainApr 2023 · ODI 11518928Details +

Rear axle coupler assembly (part number 41303-28013) making very loud noise and vibration.

Reported
Apr 2023
Incident date
Mar 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11518928 at NHTSA →
Service BrakesMar 2023 · ODI 11513986Details +

The vehicle stability control activates and causes the car to slow and brake randomly. This occurs at low speeds and when the car is not skidding.

Reported
Mar 2023
Incident date
Mar 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11513986 at NHTSA →
StructureMar 2023 · ODI 11512431Details +

The contact owns a 2012 Toyota Sienna. The contact stated that the rear passenger side power sliding door cable broke. The driver-side power sliding door was malfunctioning. There was an abnormal clunking noise detected. The door failed to close with the automatic button. The contact had to manually close the door. There were no warning indicator lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the door needed to be replaced and was informed the repair coverage had expired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown. The contact stated that the failure was related to NHTSA Campaign Number: 16V858000 (Structure).

Reported
Mar 2023
Incident date
Aug 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11512431 at NHTSA →
Unknown Or OtherFeb 2023 · ODI 11504867Details +

We have had problems with our 2011 Sienna's electromagnetic coupling and the rear differential. Through my research, I have learned this is a very common problem with the Toyota Sienna. Appears the same problem occured in the RAV4 and a recall was issued, however an recall was not issued with the Sienna. The repair is very expensive, upwards for $4,000 and we had two electromagnetic couplings fail. Are there any potential action items we can take with Toyota. Kind regards,

Reported
Feb 2023
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11504867 at NHTSA →
TiresJan 2023 · ODI 11502539Details +

10-01-2022 new tire blew out at I-10 , Columbus TX78934 4 new tires installed at 07-07-2022; YOKOHAMA YK-CTX; 235/60 R17 Invoice total cost $1085.76

Reported
Jan 2023
Incident date
Oct 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11502539 at NHTSA →
TiresDec 2022 · ODI 11499482Details +

Costco installed 4 tires on my 2012 Toyota Sienna on 11/10/2021. The tire had 80,000 mile warranty. At the time of Tire installation, the mileage on my vehicle was 253,405. I did my tire rotations every 5000 mile at Suburban Toyota in Farmington Hills. I took the vehicle for tire rotation at 283,618 miles and the dealership refused to rotate the tires because the tread was below 3/32 seconds. I thought that this was a mistake and went again to rotate the tires at 288,789 miles. I went to Costco on the same day and told Costco representative at the counter [XXX] that the tire needs to replaced under warranty. I informed him that I drove only 30,000 mile on the tires. He checked all my mileage papers when I did the tire rotations. He went inside and talked to [XXX] (Tire section manager) and told me that the tire need to be under 2/32 seconds for Michelin Warranty to work. I asked him to arrange a tire rotation and scheduled the tire rotation on 12/20/2022. I took the vehicle to Costco on 12/20/2022. The mechanic called me after 30 minutes and informed me that the tire tread is under 2/32 second and cannot be rotated. I talked to [XXX] about it and he went to talk to [XXX]. He told me that the mechanic is going to rotate the tires and I can come back after one month to check the tires again. I informed [XXX] that he, Costco, and Michelin are playing with the safety of my family. He told me that Costco is not concerned about the safety of my family. If I am concerned about the safety of my family, I should change the tires without the warranty. I believe that Costco and Michelin are installing 30,000 mile tires as 80,000 mile warranty tires. I drive most of my driving on the freeway and on cruise control. So there should not be any issue with my driving. I got tires from Discount Tire Company before and had no issue like this. I request NHSTB to investigate the issue and warn people of this issue before people die. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported
Dec 2022
Incident date
Dec 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11499482 at NHTSA →
Air BagsDec 2022 · ODI 11499500 · crash · 1 injuriesDetails +

I was at a full stopped and rear Ended at 30 miles an hour and the air bags did not deploy and I am suffering many injuries pain and loss The air bags didn’t deploy at all

Reported
Dec 2022
Incident date
Oct 2021
Mileage
Not provided
Outcome flags
Crash 1 injuries
Open ODI 11499500 at NHTSA →
Electrical SystemJun 2022 · ODI 11468008Details +

The engine stalled, power steering frozen then engine shut off while driving in an intersection. Replaced new battery, dove home upon arrival the engine stalled again, power steering frozen and engine shut off again. I don’t know what’s going on.

Reported
Jun 2022
Incident date
May 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11468008 at NHTSA →
Unknown Or OtherMay 2022 · ODI 11464206Details +

Vehicle has a whining grinding noise, after having it serviced at Toyota Dealership, the finding has been a known issue for a few years: Rear Differential Viscous Coupling gone bad. If this is the same set up as the Toyota Rav and they issued a recall on it, What is the issue with not calling it for the Sienna's, especially when its a very known problem? Its a complete RIPOFF to the public, and something truly must be done. Thank you.

Reported
May 2022
Incident date
Feb 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11464206 at NHTSA →
Power TrainApr 2022 · ODI 11461296Details +

The contact owns a 2012 Toyota Sienna. The contact stated that the rear differential was making an abnormal whirling and grinding sound. There were no warning lights illuminated. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 79,000.

Reported
Apr 2022
Incident date
Mar 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11461296 at NHTSA →
Power TrainJul 2021 · ODI 11426247Details +

Vehicle began 'whirring' metal noise from underneath. Local mechanic said it was coming from rear differential. I took it to a Toyota dealer, they said rear differential coupler needs replacing ($2159) and drive shaft ($992). It seems the bearing ring inside this sealed unit has failed. Noise is continuous while driving, concern of part failure - we are taking vehicle on family vacation. Researching on - line it appears to be common problem with the Sienna's. Toyota had same issue with RAV 4's and issued recall but have not for the Sienna's. I called Toyota corporate in TX (got up 3 levels) to no avail, and it curt tone, they said they cannot help. Based on other similar stories on line from other Sienna owners, this seems to be a common very expensive design flaw problem with this vehicle.

Reported
Jul 2021
Incident date
Jun 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11426247 at NHTSA →
WheelsApr 2021 · ODI 11414122Details +

WE REALIZED THAT OUR VEHICLE HAD A FLAT TIRE. WHEN WE WENT TO ATTEMPT TO PUT ON THE SPARE, WE NOTICED THAT ALL OF THE LUG NUTS HAD "SWOLLEN" AND NONE OF THE LUG NUTS WOULD FIT IN THE CORRESPONDING SOCKET. ULTIMATELY, THE LUG NUT CAPS DELAMINATED, AND IT TOOK OVER AN HOUR TO TEAR THE CAPS FROM THE NUTS. IF THIS HAD HAPPENED ON THE SIDE OF THE HIGHWAY, ADDRESSING THIS ISSUE WOULD HAVE BEEN INCREDIBLY DANGEROUS. IT DOES NOT SEEM TO MAKE SENSE TO CONTINUE USING LUG NUTS WITH DECORATIVE CAPS FOR AESTHETIC REASONS WHILE IMPACTING THE SAFETY OF DRIVERS WITH FLAT TIRES.

Reported
Apr 2021
Incident date
Apr 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11414122 at NHTSA →
WheelsJan 2021 · ODI 11386528Details +

FRONT TIRES WEAR OUT TOO FAST ON THIS VEHICLE. I PURCHASED VEHICLE AROUND 60K MILES. NOW AT 130K AND ON 4TH SET OF TIRES. ALL MICHELIN/TOP QUALITY FROM COSTCO. ROTATIONS AT 5-7K RELIGIOUSLY. FRONT END SUSPENSION/STEERING IN GOOD SHAPE/PARTS REPLACED WHEN WEAR IS SEEN. ALIGNMENT GOOD. HORRIBLE. WEAR IS ON OUTER EDGES OF BOTH FRONT TIRES.

Reported
Jan 2021
Incident date
Jan 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11386528 at NHTSA →
Unknown Or OtherJan 2021 · ODI 11386135Details +

MY SPARE TIRE CABLE RUSTED AND THE TIRE FELL OF AND I RAN OVER IT.

Reported
Jan 2021
Incident date
Dec 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11386135 at NHTSA →
Unknown Or OtherDec 2020 · ODI 11378022Details +

SUNROOF SHATTERED WITHOUT WARNING OR KNOWN CAUSE WHILE DRIVING DOWN THE ROAD. IT WAS PRECEEDED BY A LOUD 'BANG' SOUND.

Reported
Dec 2020
Incident date
Dec 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11378022 at NHTSA →
Power TrainOct 2020 · ODI 11365250Details +

MY 2012 TOYOTA SIENNA RECENTLY BEGAN MAKING A LOUD WHINING NOISE FROM THE REAR AXLE AREA. UPON INSPECTION, WE WERE INFORMED THAT THE DIFFERENTIAL UNIT WAS FAILING AND NEEDED TO BE REPLACED. THIS WOULD COST US BETWEEN $2,500-$3,000. AFTER SOME RESEARCH, I DISCOVERED THAT THIS IS A COMMON PROBLEM WITH THE SIENNA, LIKELY CAUSED BY A DESIGN FLAW. THE SAME UNIT WAS USED ON THE RAV-4, AND AFTER SIMILAR PROBLEMS SURFACED IT WAS RECALLED AND FIXED BY TOYOTA. GIVEN THE DANGER POSED BY FAILURE OF THIS PART TO A FAMILY VEHICLE, AND THE KNOWN EXISTENCE OF THE PROBLEM BY TOYOTA, IT SEEMS OBVIOUS THAT IT SHOULD BE IMMEDIATELY RECALLED AND FIXED BY THE MANUFACTURER.

Reported
Oct 2020
Incident date
Sep 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11365250 at NHTSA →
Power TrainAug 2020 · ODI 11351737Details +

SERVICE TECH AT THE TOYOTA DEALER SAID MY ELECTROMAGNETIC COUPLER / VISCOUS COUPLER AND DRIVESHAFT UJOINT SEIZED. AFTER FURTHER RESEARCH ONLINE IT SEEMS ITS COMMON. WONDERING IF TOYOTA WOULD PUT OUT A RECALL?

Reported
Aug 2020
Incident date
Aug 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11351737 at NHTSA →
Air BagsAug 2020 · ODI 11349260Details +

BROUGHT CAR IN FOR AIRBAG SAFETY RECALL. WAS TOLD IT WAS COMPLETED. AFTER THIS RECEIVED ANOTHER RECALL MAILING FOR THE SAME PROBLEM. CALLED THE TOYOTA RECALL RESOLUTION TEAM NUMBER TO VERIFY. WAS TOLD THAT A TEMPORARY AIRBAG WAS INSTALLED AND THAT I NEEDED TO HAVE THE GOOD ONE REINSTALLED WHEN THEY GOT THEM IN. SHE CALLED THE DEALER TO SET UP AN APPOINTMENT THEN TOLD ME THAT IT WAS TAKEN CARE OF AND A NEW AIRBAG WAS NOT NEEDED. AND STATED THAT SHE WAS CONFUSED. AND THAT I NEEDED TO GO BACK TO THE DEALER TO GET A WRITTEN STATEMENT THAT THE WORK WAS DONE. I NOTICED AND EXPLAINED THAT IT LOOKS LIKE A SUBSTITUTE WAS MADE AND THE RECEIPT SAYS : 'BAG 0.8. 2007-2009 YARIS HATCHBACK 2007-2009 YARIS SEDAN'. SO IT LOOKS LIKE A TEMPORARY SUBSTITUTE WAS MADE AND THAT I WAS NOT INFORMED. I SAID THAT IF THEY GIVE WRITTEN DOCUMENTATION THAT THE REPAIR WAS MADE IT MAKES IT LEGALLY THEIR RESPONSIBILITY BUT THIS WOULD BE AFTER THE FACT IF A PROBLEM OR FATALITY WOULD OCCUR AND NOT SOLVE THE ISSUE OF ASSURING THAT A PROPER AIRBAG HAD BEEN INSTALLED. CAN YOU GIVE CLARIFICATION AND SUGGESTED FOLLOW UP (POSSIBLY THIRD PARTY) TO GUARANTEE SAFETY?

Reported
Aug 2020
Incident date
Aug 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11349260 at NHTSA →
Vehicle Speed ControlJul 2020 · ODI 11339683Details +

WHEN PRESSING THE BRAKE THE ENGINE REVS SUDDENLY AND TO VERY HIGH RPMS AND YOU HAVE TO PRESS DOWN ON THE BRAKE AND/OR THROW CAR INTO NEUTRAL/DRIVE AND THEN EVENTUALLY THE ISSUE RESOLVES. HAPPENED YESTERDAY WHEN REVERSING VERY SLOWLY OUT OF DRIVEWAY--WAS PRESSING BRAKE (NOT ACCELERATOR) AND SUDDENLY THE ENGINE GOT VERY LOUD AND WAS REVVING UP. PRESSED BRAKE HARD AND THRU THE CAR INTO PARK AND PRESSED THE ACCELERATOR AND THE ENGINE WENT BACK TO NORMAL. VERY SCARY. HAS HAPPENED SEVERAL TIMES BEFORE AND FORTUNATELY WE HAVE NOT RUN INTO ANYTHING AND THE CAR HAS NOT TAKEN OFF AT HIGH SPEED.

Reported
Jul 2020
Incident date
Jul 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11339683 at NHTSA →
Power TrainJun 2020 · ODI 11326947Details +

UNIT IS PRODUCING A SPEED DEPENDENT WHINE FROM THE REAR DIFFERENTIAL CONSISTENT WITH A BEARING FAILURE IN THE VISCOUS COUPLER. ISSUE FIRST OBSERVED WITH APPROXIMATELY 98,000 MILES ON ODOMETER. THIS APPEARS TO BE A COMMON COMPONENT FAILURE ON MANY TOYOTA AWD VEHICLES MANUFACTURED IN THE LAST 15-20 YEARS, AND THE COMPONENT IN QUESTION MAY BE UNDER-ENGINEERED TO PERFORM AS EXPECTED IN NORMAL DRIVING CONDITIONS. REPLACEMENT PART COSTS $1300+ FROM TOYOTA, NOT INCLUDING INSTALLATION. *TR

Reported
Jun 2020
Incident date
May 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11326947 at NHTSA →
Power TrainMay 2020 · ODI 11324915Details +

SAYS MY REAR DIFFERENTIAL - VISCOUS COUPLER- IS BAD AND NEEDS TO BE REPLACED AT A COST OOF AT LEAST $1,300 AND THAT DOESN'T INCLUDE INSTALLATION. HAPPENED JUST AS CAR WENT OVER 100,000 MILES AND IS COVERED IN RAV 4 BC HAD SAME PROBLEM BUT NOT 2012 SIENNA NOTHING HAPPENED EXCEPT IT SUDDENLY STARTED NOT BECAUSE OF ANYTHING I DID.

Reported
May 2020
Incident date
Jan 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11324915 at NHTSA →
Power TrainMar 2020 · ODI 11316397Details +

THE REAR VISCOUS COUPLER ON THE AWD HAD GONE BAD AND NEEDS REPLACEMENT. THIS PART IS THE SAME DEFECTIVE PART ON THE RAV 4 THAT HAD AN EXTENDED WARRANTY COVERAGE DUE TO BAD DESIGN BUT IS NOT COVERED ON THE SIENNA. THIS PART NEEDS A RECALL.

Reported
Mar 2020
Incident date
Mar 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11316397 at NHTSA →
Power TrainFeb 2020 · ODI 11307184Details +

THE BEARING FOR THE VISCOUS COUPLER HAS GONE BAD. IT WHINES LOUDLY WHEN IN MOTION, AND THE VOLUME CORRELATES WITH THE SPEED. ACCORDING TO FEEDBACK FROM ONLINE THIS ISSUE HAPPENS A LOT. TOYOTA WILL NOT CHANGE THE BEARING ($50 PLUS LABOR). THEY WILL ONLY CHANGE THE WHOLE COUPLER ($1800 PLUS LABOR) AS THEY STATE THE COUPLER IS NOT SERVICEABLE. MULTIPLE PEOPLE HAVE SERVICED THE WORKING COUPLER TO CHANGE JUST THE BEARING. TOYOTA RELEASED A SIMILAR TSB FOR THE RAV 4 WHERE THE COUPLER FAILED.

Reported
Feb 2020
Incident date
Aug 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11307184 at NHTSA →
SuspensionFeb 2020 · ODI 11306453Details +

2012 TOYOTA SIENNA AWD HAS EXCESSIVE PREMATURE WEAR ON TIRES. NEW SET OF TIRES, FOLLOWING MANUFACTURES RECOMMENDED MAINTENANCE, HAS CONSUMED A SET OF TIRES IN UNDER 20,000 MILES. DRIVING CONDITIONS WERE NORMAL IN-TOWN OPERATIONS, MAINTAINED RECOMMENDED TIRE INFLATION, ROTATION.

Reported
Feb 2020
Incident date
Feb 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11306453 at NHTSA →
SteeringDec 2019 · ODI 11292250Details +

2012 TOYOTA SIENNA DEVELOPED A "CLUNK" IN STEERING SYSTEM WHILE TURNING FROM A STOPPED POSITION. THE CLUNK CAN BE FELT THROUGH BOTH THE STEERING WHEEL AND FLOOR. THIS IS CAUSED BY A WELL-KNOWN SAFETY PROBLEM TOYOTA HAS HAD WITH SEVERAL OTHER MODELS INCLUDING RAV4, HIGHLANDER, AND CAMRY (SOME OF WHICH HAD RECALLS). TOYOTA IS PUSHING THE COST OF THEIR MISTAKES ON ITS CUSTOMERS. THIS IS AN ONGOING PROBLEM, ALONG WITH OTHERS, WITH TOYOTA.

Reported
Dec 2019
Incident date
Aug 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11292250 at NHTSA →
Power TrainDec 2019 · ODI 11287814Details +

MY 2012 SIENNA AWD XLE HAS 103K MILES AND HAS A WHIRRING NOISE COMING FROM THE REAR DIFFERENTIAL AREA FOR A WHILE NOW. THE PITCH AND VOLUME IS PROPORTIONAL TO SPEED AND IS LOUDER AS SPEED INCREASES. MY RESEARCH TELLS ME THIS IS A COMMON DEFECT WITH THE COUPLING BEARINGS IN FRONT OF THE REAR DIFFERENTIAL. IT SEEMS THAT RAV4 OWNERS GOT A RECALL FOR THE SAME ISSUE, BUT SIENNA OWNERS DID NOT. TOYOTA HAS REDESIGNED THIS PART ON LATER MODELS TO AVOID THE ISSUE. HOPE YOU CAN GET THIS RESOLVED. THANKS.

Reported
Dec 2019
Incident date
Nov 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11287814 at NHTSA →
Air BagsNov 2019 · ODI 11277556 · crash · 1 injuriesDetails +

TL* THE CONTACT OWNED A 2012 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING 55 MPH, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OFF THE HIGHWAY, AND THE VEHICLE ROLLED OVER THREE TIMES. THE CONTACT STATED THAT THE VEHICLE LANDED UPSIDE DOWN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BACK AND NECK INJURIES AND WAS TRANSPORTED VIA AMBULANCE TO THE EMERGENCY ROOM FOR MEDICAL ATTENTION. THE CONTACT WAS ALSO SEEING A CHIROPRACTOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. *LN *TR*JB *TR *DT *TR

Reported
Nov 2019
Incident date
Oct 2019
Mileage
Not provided
Outcome flags
Crash 1 injuries
Open ODI 11277556 at NHTSA →
SteeringOct 2019 · ODI 11265829Details +

EVERY TIME I TURN THE STEERING WHEEL AT LOW SPEED...IT MAKE NOISE SOUND LIKE A LOSE BOLT IN THE UNIVERSAL JOINT..TOYOTA DEALER COULD NOT FIND ANYTHING

Reported
Oct 2019
Incident date
Dec 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11265829 at NHTSA →
Air BagsSep 2019 · ODI 11257485Details +

AIR BAG LIGHT IS ON CHECK SYSTEM. PER THE DEALER. SPIRAL CABLE ISSUE WITH TOYOTA SIENNA 2012 AND PER THE DEALER THIS IS A MANUFACTURING DEFECT.

Reported
Sep 2019
Incident date
Sep 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11257485 at NHTSA →
Unknown Or OtherAug 2019 · ODI 11241509Details +

2012 GMC SIENNA. CONSUMER STATES THAT VEHICLE IS UNSAFE TO DRIVE. *LD *JS

Reported
Aug 2019
Incident date
Aug 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11241509 at NHTSA →
SteeringJul 2019 · ODI 11230622Details +

C1433 ERROR CODE HAS ON MY TOYOTA SIENNA 2012 I THINK IT IS SAFETY ISSUE C1433 STEERING ANGLE SENSOR INTERNAL CIRCUIT

Reported
Jul 2019
Incident date
Jul 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11230622 at NHTSA →
Electronic Stability Control (ESC)Jul 2019 · ODI 11230625Details +

C1433 CODE ELECTRONIC STABILITY CONTROL PROBLEM SLIP SENSOR LIGHT IS ALWAYS ON

Reported
Jul 2019
Incident date
Jul 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11230625 at NHTSA →
StructureJun 2019 · ODI 11219573Details +

POWER SLIDING DOOR WOULD NOT OPEN OR CLOSE, WHEN PARKED. BEGAN TO MAKE CLICKING NOISES WHEN TRYING TO OPEN OR CLOSE DOOR. THE DOOR WOULD NOT OPEN COMPLETELY AND IT WOULD NOT LATCH PROPERLY. CABLE BECAME FRAYED AND BROKE AND WAS DANGLING FROM DOOR. WHEN WE WENT TO HAVE IT FIXED, THE QUOTED US $1200 TO FIX IT, SO WE OPTED TO CUT IT AND USE IT MANUALLY. WHEN USED MANUALLY, THE DOOR IS OFTEN UNSAFE BECAUSE IT SLIDES RAPIDLY AND ONCE CLOSED ON OUR DAUGHTER'S HAND.

Reported
Jun 2019
Incident date
Aug 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11219573 at NHTSA →
StructureApr 2019 · ODI 11197375Details +

ON BOTH SIDES OF THE VEHICLE THE REAR SLIDING DOOR LATCHES RUSTED AND BROKE OFF RESULTING IN DOORS NOT OPENING AND CLOSING PROPERLY.

Reported
Apr 2019
Incident date
Jan 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11197375 at NHTSA →
Power TrainApr 2019 · ODI 11197376Details +

FRONT AXLE LEAKING FLUID

Reported
Apr 2019
Incident date
Apr 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11197376 at NHTSA →
Power TrainApr 2019 · ODI 11196818Details +

REAR DIFFERENTIAL HAS FAILED AT ONLY 60K MILES. WELL DOCUMENTED ISSUE FOR AWD SIENNA MODELS YET NO RECALL ISSUED. SAFETY CONCERN FOR THIS FAMILY OF FIVE.

Reported
Apr 2019
Incident date
Apr 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11196818 at NHTSA →
TiresMar 2019 · ODI 11191801Details +

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA EQUIPPED WITH FOUR NEW COOPER CS3 TIRES, SIZE: 235/55R18 (NA). THE CONTACT STATED THAT THE TIRE PRESSURE INDICATOR ILLUMINATED, BUT THE TIRES DID NOT APPEAR LOW ON AIR. THE CONTACT NOTICED THAT THE TIRES WOBBLED WHILE DRIVING DOWN A HILL. THE CONTACT TOOK THE VEHICLE TO LAKELAND TOYOTA (2925 MALL HILL DR, LAKELAND, FL 33810, (863) 688-5451) WHERE THE TIRE PRESSURE INDICATOR WAS CLEARED; HOWEVER, IT ILLUMINATED AGAIN SHORTLY AFTER THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 95,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.

Reported
Mar 2019
Incident date
Mar 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11191801 at NHTSA →
Fuel/Propulsion SystemMar 2019 · ODI 11186846Details +

THE TOP HINGE OF THE FUEL FILLER DOOR BROKE AT 82000 MILES. IT NOW DOES NOT ALLOW THE AUTOMATIC SLIDING DOOR ON THE DRIVERS SIDE TO OPEN BECAUSE OF THE SAFETY MECHANISM. THE HINGE BROKE WHEN I OPENED THE DOOR DURING REFUELING.

Reported
Mar 2019
Incident date
Mar 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11186846 at NHTSA →
Unknown Or OtherMar 2019 · ODI 11185976Details +

WHIRRING NOISE COMING FROM BACK OF VEHICLE WHILE IN MOTION - STARTS AT ABOUT 30 MPH - VEHICLE HAS 97,000 MILES. SERVICE CENTER SAYS THE REAR DIFFERENTIAL COUPLER NEEDS TO BE REPLACED. OTHER TOYOTA SIENNA OWNERS ARE REPORTING THIS SAME ISSUE BUT THE PART HAS NOT BEEN RECALLED.

Reported
Mar 2019
Incident date
Mar 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11185976 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(9)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Air BagsSep 2019 · 19V005000Details +

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

Open full NHTSA recall record →
Air BagsSep 2017 · 17V006000Details +

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

Open full NHTSA recall record →
EquipmentSep 2013 · 13V123000Details +

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Risk: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Open full NHTSA recall record →
Equipment · 11V560000Details +

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 THROUGH 2012 SIENNA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 110, "TIRE SELECTIONS AND RIMS." THESE VEHICLES DO NOT MEET THE REQUIREMENT FOR DISPLAYING THE CORRECT VEHICLE CAPACITY WEIGHT AS THE RATED LOAD FOR THE COMBINATION OF CARGO AND OCCUPANTS.

Risk: INCORRECT INFORMATION ON THE VEHICLE PLACARD MAY LEAD TO TIRE OVERLOADING AND POSSIBLY CAUSE TIRE FAILURE INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND WILL PROVIDE A REMEDY WHEN IT IS AVAILABLE. TOYOTA WILL MAIL OUT A CORRECTED PLACARD TO CUSTOMERS ALONG WITH REVISED OWNER MANUAL INFORMATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Open full NHTSA recall record →
Equipment · 12V120000Details +

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2012 4RUNNER AND SIENNA VEHICLES, EQUIPPED WITH NON-ORIGINAL EQUIPMENT REMOTE ENGINE STARTERS. A MALFUNCTION IN THE AUDIOVOX ELECTRONICS BRAND REMOTE ENGINE STARTER MODULE CAN PREVENT NORMAL COMMUNICATION OF THE VEHICLE’S CONTROLLER AREA NETWORK (CAN).

Risk: IF THIS CONDITION OCCURS, ANTILOCK BRAKING AND STABILITY CONTROL MAY BE LOST, INCREASING THE RISK OF A CRASH. DRIVERS SHOULD RECEIVE DASHBOARD WARNING LIGHTS WARNING THEM OF A MALFUNCTION.

Remedy: GULF STATES TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REMOTE ENGINE STARTER WITH A NEW ONE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 4, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-444-1074.

Open full NHTSA recall record →
Air Bags · 13V014000Details +

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Risk: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Open full NHTSA recall record →
Structure · 16V858000Details +

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.

Risk: If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.

Remedy: Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.

Open full NHTSA recall record →
Service Brakes · 19V553000Details +

Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.

Risk: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.

Remedy: Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.

Open full NHTSA recall record →
Air Bags · 19V741000Details +

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

1 NHTSA investigation on record

Investigations are agency reviews, not findings that a vehicle is defective.

Desiccated Air Bag Inflator Rupture

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Crash-test ratings

2012 Toyota Sienna VAN FWD NHTSA source

Overall
Frontal
Side
Rollover

2012 Toyota Sienna VAN AWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Sienna 2WD3.5L 6-cylFront-Wheel Drive182521
Sienna 2WD2.7L 4-cylFront-Wheel Drive192421
Sienna AWD3.5L 6-cylAll-Wheel Drive172319

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2012 Toyota Sienna: frequently asked

What does the complaint record show for the 2012 Toyota Sienna?

Owners filed 247 NHTSA complaints about the 2012 Toyota Sienna. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2012 Toyota Sienna?

The most-reported problem areas are Air Bags (34% of complaints) and structure (16%).

How many recalls does the 2012 Toyota Sienna have?

9 recalls have been issued that affect the 2012 Toyota Sienna, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2012 Toyota Sienna get?

The EPA rates the 2012 Toyota Sienna between 19 and 21 mpg combined, depending on trim and drivetrain.