2018 Toyota Sienna

Vehicle: 2018 Toyota Sienna XLE AWD, VIN [XXX], approximately 112,000 miles. Component: Power Train / Automatic Transmission (UA80F 8-speed). The vehicle has developed a pronounced whining noise from the transmission that rises with road speed, accompanied by harsh/rough shifting. A Toyota dealer inspected the vehicle and diagnosed a failing transmission requiring replacement. The symptoms and diagnostic trouble codes match those described in Toyota TSB T-SB-0160-18 ("Transaxle Whine Noise, Harsh Shift, MIL ON, or Reduced Power") for the UA80 8-speed transmission. This is the same failure mode Toyota acknowledged in Customer Support Program ZJC, which attributes the defect to a washer/locking tab that was not sufficiently bent during assembly, allowing an internal nut to loosen and causing progressive internal damage. However, this vehicle's transaxle serial number falls outside the range covered by ZJC, so Toyota has not provided coverage despite the identical defect and symptoms. This represents a safety concern. Based on documented failures of this transmission across the UA80 platform, the condition can progress to loss of power, limp mode, or sudden loss of forward propulsion while driving — including at highway speed and without further warning — creating a risk of a crash or of being stranded in traffic. The vehicle has been maintained through authorized Toyota service. I am requesting that NHTSA investigate whether the UA80/UA80F transmission defect warrants a broader safety defect determination and recall, given the volume of similar complaints across affected model years INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

Since owning my 2018 Toyota Sienna, I have experienced hesitation and erratic shifting with my transmission. I have the UA80E transmission which upon research others are experiencing issues with as well. It appears Toyota is not fully acknowledging the problem. The problem is a safety issue as sometimes when you go to quickly accelerate (merging, making a turn while starting from a stop, etc) the transmission hesitates and doesn't engage for a few seconds. This is an ongoing problem with the transmission. Toyota really needs to fix these transmissions!

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

My 2018 Sienna had developed a whining noise when accelerating. After taking it in to the mechanic, they advised the transmission was failing. Estimated price tag of $6500-7000 to repair. The vehicle has less than 140K miles. Looking at different issues with this make/model and year, it seems like its rather common. I bought a Toyota for its reputation of getting at least 200K if not more miles. I called both the dealer and Toyota themselves. Both said too bad, so sad - nothing they could do for me.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Sienna. The contact stated that while driving 30 MPH and ascending a hill, the vehicle started making an abnormal whining sound and hesitated while accelerating. The vehicle was driven to the dealer to be diagnosed. The vehicle was diagnosed with transmission failure. The manufacturer was notified of the failure. The failure mileage was approximately 126,000.

Reported

Feb 2026

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

Transmission has been whining. A P27137F Code appeared and the vehicle is only in 2WD mode currently. Concerned to drive vehicle due to further damaging transmission or getting stuck while on the road.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

My husband and I bought this van brand new 6 years ago. We have taken very good care of it and have had it serviced only at the dealership. We haven’t had any problem with the van outside of regular maintenance. On 10/29/25, I had a van full of children when I felt a slip in my acceleration and a warning light came on that read, “ A malfunction in the electronic control of the engine, throttle, or automatic transmission has been detected. Contact your dealer in order to have your vehicle inspected immediately.” Thankfully, I was able to get it to the parking lot. The van didn’t leave that parking lot until the next morning when we took it directly to the dealership. That is when we were told the solenoid and the transmission had gone out. We had to have the whole thing replaced. The van only had 89,388 miles on it.

Reported

Jan 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Transmission Whine and Hesitation. Low gear it will hesitate from stop. Know issue with this transmission. There should be a recall on all ua80 transmissions.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Hi, I’d like to report a serious issue with my 2018 Toyota Sienna related to the recent fuel system recall. Since the repair, the vehicle has leaked all of its gasoline not once, but three separate times. One of those times, my family was inside the vehicle, and the smell of gas was overwhelming. The car wouldn’t start, and it was clearly an unsafe situation. Now the dealership is charging me $1,400 to replace the fuel pressure hose and clamp, which, after thorough research and review, appears to be directly related to the process they followed when replacing the recalled fuel pump. I’ve also tried contacting the service manager, but I haven’t received a call back. That’s why I’m now requesting that Toyota open a formal case to investigate this properly. I believe this repair should be covered, and I’m asking for support from Toyota directly.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Odometer Fraud. The contact purchased a 2018 Toyota Sienna. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 57,000, and at the time of registration, it was discovered that the mileage was 175,152.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Whining sound coming from vehicle while in drive and accelerator is depressed. Confirmed by dealership that the transmission is failing and needs replacement.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Power Sliding Door Cable broke but not covered on current service bulletin POL19-02 dated 06/19/2019 The door affected is the passenger sliding door on the drivers side of the vehicle.

Reported

Feb 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Sienna. The contact stated while driving at an undisclosed speed, the vehicle jerked and lost motive power. In addition, the contact stated that on several occasions the vehicle shut off independently. The vehicle was taken to the dealer; however, the failure could not be duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle was taken to the dealer several times due to the failure. The contact stated that the failure began in 2019 but had become a persistent failure. The contact stated the vehicle was repaired under of an unknown recall and the fuel pump was replaced in 2020; however, the failure reoccurred. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Reported

Sep 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

This is a reoccurring issue on numerous occasions but the transmission programming is a danger to drivers when it is in economy mode (the default setting when car starts up). The transmission constantly starts at a higher gear (3rd or 4th) and reduces throttle input from a stop. It makes for a slower takeoff when making a right turn on the stop sign because the engine would be lugging. Similarly when trying to overtake or merge lanes and you try to speed up the vehicle, the car does not want to downshift. The above mentioned problems are not there when eco-mode is disabled or the car is put into sport mode.

Reported

Jul 2024

Incident date

Jul 2024

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2018 Toyota Sienna The contact stated while driving 70 MPH, the contact was rear-ended and the vehicle lost control and the vehicle rolled over multiple times and fell into a ditch. The contact stated that the side air bags did deploy but the front air bags did not deploy vduring the accident. Medical attention was given to the contact and her family in which they were transported to the local emergency room. The contact stated she and her family suffered injuries the contact stated she had bruised ribs a contusion to her hip and her shoulder and a bruised lung. The contact daughter suffered a concussion neck and shoulder and was diagnosed with manubrium in her back. The contact son suffered a concussion contusion on his abdomen and neck. The contact spouse suffered an injured wrist finger injury and possibly broken ribs and all of the family suffered from whiplash. A police report was filed. The vehicle was towed to a local towing company and the vehicle was released to the insurance to be sent to CO-part. The dealer was contacted and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.

Reported

Jun 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

Crash 4 injuries

The contact owns a 2018 Toyota Sierra equipped with a Joysceer USA Inc, Hand Control Unit. The contact stated that while operating the vehicle, the message advising to "Stop immediately" was displayed with the error code: 4209 BSM. The contact stated that later a second error code: 1069 SAM was displayed. The contact stated that the messages were due to a malfunction of the Hand Control Unit. The cause of the failures was not yet determined. The manufacturer and installation facility were contacted regarding the failure, but no response was provided. No identifying information was available for the equipment. The failure mileage was 2,000.

Reported

Jun 2024

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

There has been a "whining" noise or "hum" upon acceleration noticed for several months to a year, could be longer, but getting worse over time. There is also a delay when pressing on gas for the vehicle to actually accelerate. I have had many instances where I am almost hit from behind because of this delay. Obviously the person's behind me have been following me entirely too closely, but nonetheless, scary. This is our primary vehicle for our family, which carries 4 precious boys. I am aware of the CSP already in place for this issue but have been told that my specific vehicle does not qualify for the customer protection program. That seems very odd given the amount of vehicle's listed as "affected"(83,700) sienna's and 66,500 highlanders. You cannot tell me that there are not more out there like mine that are having the SAME problems but being told "not covered". I do not think anyone should have to drive a vehicle with children in it that you are unsure when your transmission is just going to go out or fear getting hit from behind because of the delay in acceleration. Please please do something about this in order to hold toyota accountable!

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

I am an owner of a 2018 Toyota Sienna LE. The Vehicle has an issue with the safety connect system. Dealer first states that the cause is the data handling being off, called Toyota turned it on and waited for a few days and still did not work. Called Dealer to make an appointment for service, dealer advised that they reset the DCM twice and to wait 24-48 hours to see if it works. It still does not work. No lights present on the overheard place where the SOS Safety connect Button is located.

Reported

Feb 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

When accelerating, both from a stop and/or at speed, there is a definite hesitation. When gas pedal is pressed down, there is a noticeable pause before acceleration begins. This causes safety issues especially when accelerating to merge with moving traffic. Have owned this van since Oct 2021, and it has always been an issue. Possible fuel filter problem. Have not reported issue to dealer. Currently under extended warranty.

Reported

Jan 2024

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

N

Reported

Sep 2023

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Sienna. The contact stated that while driving at approximately 70 MPH, the sunroof glass exploded without impact while closed. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 58,634.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Toyota Sienna. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating. Several unknown warning lights were illuminated. Additionally, the "Pull Over - Take to Dealer" message was displayed. The vehicle was taken to the dealer, where it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in Customer Support Program: ZJC (Coverage for UA80 Transmission). The failure mileage was approximately 132,000.

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

The fuel line under the intake ruptured when I started my car on 2/21/23. The repair shop said they had never seen one fail like this. I do not have the parts. I was fortunate to be at home and that the engine wasn't hot when this happened so there was no fire. I had an issue starting the car ~ 1 month before that, but I don't know if the issue was fuel related. The car had been sitting for 1 week prior to that issue.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

Car stalled, sputtered and died. At first, I thought I was out of gas. After several tries, the car started and went 3 miles to gas station. After getting gas, the car wouldn’t start several times and that same day the check engine light came on. We took it to Autozone to check the code and they said it was showing fuel pump failure. Today I’m taking it in to the dealer for service. It has started and run twice since the initial episode.

Reported

Jul 2022

Incident date

Jul 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a Baby Trend car seat, Model Number: CS661232H-SB-00137, Manufactured Date: 07/05/2021, installed in a 2018 Toyota Sienna. The contact stated that the buckle handle on the left was hard to operate. The contact also stated that the harness connection was defective. The manufacturer was notified of the failure and informed the contact to send the car seat back; however, the contact stated she needed a temporary replacement car seat. The car seat was not repaired nor replaced.

Reported

May 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

The last week of September 2021 my husband notice a sound like water runing and a leak on the driver and passenger seats, we take the vehicle to the Dealer for an inspection on October 2nd. They said the AC hose was clogged for a spiderweb and the leak can create a mold. This mold can affect my family health. We informed to the insurance and we taked the vehicle to the Dealer for repair. They did an expensive special cleaning to Remove the mold, and disamble my entire vehicle, the worse is my vehicle still unassembled after 3 months at the dealership. All this happens with out any warning sign, symptoms or light. This vehicle is 3 years old and all services on time and by the same Dealership. My vehicle has a lot of technology but not warning about this AC clogged and damage my entire vehicle wich still on repair.

Reported

Jan 2022

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

Driver side automatic sliding door won’t stay open , upon opening and reach all the way , it will quickly close. My child safety is a big concern.

Reported

Sep 2021

Incident date

Aug 2021

Mileage

Not provided

Outcome flags

None reported

The front passenger side bumper snap(s) comes undone, by air flow, as vehicle travels down the road - this causes further tearing of the supporting plastic frame. Local Toyota dealership says this initially was caused by a driver of the vehicle hitting a concrete curb. Note: Bottom of the bumper is only 8 inches from ground surface. The safety issue is: the bumper and its supporting plastic frame will eventually break and fall off vehicle while in transport. I have witnessed this several times on other vehicles (especially on Toyota's). Dealer compounds problem by saying entire bumper has to be replaced at high cost to customer. Customer delays repair (as I have). This causes further damage to the supporting plastic frame. I have gone from one snap to several snaps in duration. I sent Corporate Toyota a complaint - Essentially, they said they would not do anything .

Reported

Jul 2021

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2018 Toyota Sienna. The contact stated while driving at 74 mph, a deer ran across the freeway, and as a result, the contact crashed into the deer. The air bags failed to deploy. A police report was filed. The contact sustained a sore shoulder but did not require medical treatment. The was not drivable and was towed back to their home address. The vehicle was not diagnosed or repaired. A dealer was contacted and informed the contact that they would run tests on the air bag once the vehicle was fixed. The manufacturer had not been informed of the failure. The failure mileage was 60,000. The VIN was unavailable.

Reported

Jul 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

Crash 1 injuries

When turning left in a busy intersection, our van was struck by another vehicle on the front passenger corner of the car. The strike occurred with my van going about 10 mph, the other car going about 45 mph. All of the airbags deployed. When the airbags deployed, the coverings on the lights came off and the small lightbulb and silver casing projected out, scratching my son's arm. Nothing in the vehicle should break or become a projectile when the airbags deploy. I am not certain on the last few questions.

Reported

Jun 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

Crash

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HANLEES DAVIS TOYOTA (4202 CHILES RD, DAVIS, CA 95616, (530)753-3352) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE RECALL REPAIR WAS SATISFIED AT MAITA TOYOTA OF SACRAMENTO (2500 AUBURN BLVD, SACRAMENTO, CA 95821, (916)481-0855) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,350. THE VIN WAS INVALID.

Reported

Mar 2021

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

APPEARS ALL THE TIME THE TIRE PRESSURE WARNING LIGHT .

Reported

Mar 2021

Incident date

Mar 2021

Mileage

Not provided

Outcome flags

None reported

WE RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA FOR A DEFECTIVE LOW-PRESSURE FUEL PUMP ON OUR 2018 TOYOTA SIENNA. BUT THE DEALERSHIP, FOWLER TOYOTA OF TULSA, WOULD NOT REPLACE THE RECALLED PART FREE OF CHARGE BECAUSE OF THE VEHICLE BEING CONVERTED BY A NON-AUTHORIZED MOBILITY CONVERSION COMPANY. SO FAR THE VAN HAS NOT MALFUNCTIONED BUT FEEL LIKE THE RECALLED PART SHOULD BE REPLACED. CONSUMER CONTACTED THE MANUFACTURER BUT HAS NOT RECEIVED A RESPONSE. OUR COMPANY, BRIGHTER DAY, INC., PURCHASED THE VAN FROM AFFORDABLE MOBILITY SOLUTIONS AND IT WAS CONVERTED FOR WHEELCHAIR ACCESSIBILITY BY ASSISTED TRANSPORTATION SYSTEMS. I CALLED & SENT AN EMAIL TO ATS BUT HAVEN'T RECEIVED ANY RESPONSE. PLEASE RESPOND AT YOUR EARLIEST CONVENIENCE. THANK YOU, [XXX] ~ FLEET MANAGER BRIGHTER DAY, INC. [XXX]*DT INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

Mar 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

I HAD TORQUE CONVERTER CLUTCH PRESSURE CONTROL SOLENOID CONTROL CIRCUIT AND WHEN I RICH 85 SPEED THE CAR CHECK AND MY FRIEND HAVE THE SAME CAR SAM MODEL HE HAD THE SAME ISSUE

Reported

Feb 2021

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

MOBILITY WORKS SOLD ME A CAR,THAT HAD A RECALL,DESIGNED FOR SPECIAL NEEDS,THEY KNEW AVOUT IT PLUS THE RAMP WASNT WORKING PROPERLY,MADE ME PAY FOR AN EXPENSIVE WARRANTY THAT DOESNT COVER THE PROBLEM THAT ALREADY HAS,THEY ARE BLAMING ME FOR MISUSE I GOT IT 4 MONTHS AGO MY SON DOESNT WEIGHT MORE THAN 100 POUNDS

Reported

Feb 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

POWER DOOR CABLE BROKE,DOOR DOES NOT OPEN

Reported

Oct 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

ORIGINAL TIRES AT 17K, MY 2018 SIENNA IS SHOWING EXCESSIVE WEAR ON THE OUTSIDE OF THE FRONT TIRES. ALIGNMENT CHECKED, IT IS FINE.

Reported

Oct 2020

Incident date

Oct 2020

Mileage

Not provided

Outcome flags

None reported

LIGHT, MODERATE TO TOO MUCH VIBRATION ON THE FRONT BRAKE WHEN DRIVING DOWNHILL. I WAS DRIVING DOWNHILL AND I FELT MODERATE VIBRATION ON THE FRONT BRAKE. I WAS SO SCARED THAT I HAVE TO RELEASE THE BRAKE HOPING TO STOP THE VIBRATION. ON THE WAY BACK HOME, I HAVE TO DRIVE ANOTHER DOWNHILL AND THIS TIME, I FELT TOO MUCH VIBRATION ON THE FRONT BRAKE WHEN I APPLIED THE BRAKE. THE VIBRATION WAS TOO MUCH THAT EVEN THE HOOD, I FEEL LIKE IT STARTS VIBRATING AS WELL. WHEN DRIVING FLAT, THE VIBRATION WILL FADE AWAY OR THERE IS NO VIBRATION AT ALL.

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND EXITING THE DRIVEWAY, THE VEHICLE SURGED FORWARD WHILE IDLE, WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. NORTH BAKERSFIELD TOYOTA (19651 INDUSTRY PKWY DR, BAKERSFIELD, CA 93308, (661) 615-1100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 2,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Jun 2020

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE MASTER WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V012000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 56,000. *BF CONSUMER STATED DEALER FIXED THE PROBLEM BY REPLACING THE TANK FUEL PUMP.*JB

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

THERE IS A RECALL NOTICE ON MY VAN AND TOYOTA HAS NO SOLUTION FOR IT AS OF YET AND IT IS CAUSING ME TO BE UNABLE TO RENEW MY REGISTRATION ONLINE AND I WILL NOW HAVE TO PAY A LATE FEE. *TR

Reported

Jun 2020

Incident date

Jun 2020

Mileage

Not provided

Outcome flags

None reported

UNINTENDED ACCELERATION WHILE REVERSING VEHICLE. VAN WENT FULL THROTTLE AND SPED UP IN REVERSE WHILE BACKING UP FROM MY DRIVE WAY AT HOME. *TR

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

Crash

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

THE VEHICLE HAS BEEN WEARING TIRES DOWN UNEVENLY TO THE POINT STEEL BRAID BECOMES EXPOSED. IT HAS HAD 3 SETS OF TIRES IN LESS THAN 2 YEARS. IT HAS BEEN ALIGNED TWICE. THE REAR WHEELS ARE NOT WITHIN SPECS AND ARE FIXED AND IN ADJUSTABLE. TOYOTA HAS REFUSED TO LOOK INTO THE PROBLEM ANY FURTHER AND HAS STATED THAT IT MIGHT BE HOW THE VAN RIDES. HAVING THE ALIGNMENT OFF CAUSES THE TIRES TO WEAR DOWN TO AN UNSAFE LEVEL AND IT AFFECTS VEHICLE HANDLING AND PERFORMANCE. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

I AM UNABLE TO PAY MY RENEWAL REGISTRATION FEE BECAUSE THERE IS NO AVAILABLE REMEDY FOR THE RECALL ON MY VEHICLE YET. I AM NOT SURE WHAT TO DO AT THE MOMENT. THE DMV TOLD ME TO CONTACT MY DEALER. BUT MY DEALER RESPONDED BY STATING THAT THERE IS NO REMEDY TO FIX THE VEHICLE YET. THE DEALER SAID THAT I SHOULD NOTIFY THE DMV SO THAT THEY COULD INVESTIGATE FURTHER AND ALLOW ME TO PAY MY DUES. THIS CURRENT COVID-19 PANDEMIC HAS MADE IT DIFFICULT FOR ME TO GET IN CONTACT WITH THE DMV. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

MY VAN HAS BEEN SITTING IN THE DRIVEWAY DURING THE COVID-19 LOCKDOWN. ONE DAY I NOTICED A CRACK FROM TOP TO BOTTOM DOWN THE MIDDLE OF THE WINDSHIELD. THIS HAS TO BE DUE TO A MANUFACTURING DEFECT BECAUSE THERE WAS NO ACCIDENT, NO TREES ABOVE THE VAN, AND THE PATTERN IS NOT THE SAME AS WINDSHIELDS THAT HAVE BEEN HIT BY ROCKS. THIS MODEL VAN HAS HAD MULTIPLE SAFETY RECALLS AND A CLASS ACTION LAWSUIT SO I WON'T BE SURPRISED IF THIS WAS A MANUFACTURING DEFECT. MY HOPE IS THAT THIS WILL TURN INTO A SAFETY RECALL AND TOYOTA TAKES RESPONSIBILITY AND FIXES IT. THE "BUMPER TO BUMPER" WARRANTY DOES NOT COVER WINDSHIELD DEFECT. THEY DEALERSHIP CLAIM THAT IT WAS CAUSED BY WEAR & TEAR WITHOUT EVEN INSPECTING IT. WHEN I CALLED CORPORATE, THEY SAID THE SAME THING AND I CAN TAKE IT INTO THE DEALERSHIP FOR AN INSPECTION. HOWEVER, I WOULD HAVE TO PAY FOR THE INSPECTION FEE. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALAN JAY TOYOTA (404 US HWY 27 N, SEBRING, FL 33870) WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

WE RECEIVED NOTICE FROM TOYOTA OF A POSSIBLE FAILURE IN THE VEHICLE'S FUEL PUMP FOR WHICH THERE IS NO CURRENT FIX AVAILABLE. THE VEHICLE IS PARKED IN THE GARAGE. NOTHING HAPPENED. MY CONCERN IS THAT THERE'S NO DATA AVAILABLE ABOUT THE FREQUENCY OF THESE FAILURES, SO IT'S IMPOSSIBLE FOR ME TO ASSESS THE RISK OF DRIVING OUR ONLY CAR. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

THE PCS STOPPED OUR VAN ABRUPTLY WITH NO WARNING AND DID NOT SLOW DOWN. CRUISE CONTROL SET AT 75 MPH NORTH BOUND ON TX HWY 69 BETWEEN ALTO AND RUSK, TX. NO RAIN SMOOTH ROAD LATE AT NIGHT ONLY THE CAR IN FRONT OF US. NO OTHER TRAFFIC. I SCREAMED. HUSBAND HAD FALLEN TO SLEEP AT THE WHEEL EVEN THOUGH WE HAD TAKEN A LONG NAP IN HUNTINGTON, TX. WE WERE ON OUR WAY BACK HOME FROM MY SISTER'S FUNERAL IN NEDERLAND, TX.. I COULD SEE INSIDE THE READ WINDOW OF THE CAR WE STOPPED BEHIND. NO COLLISION BUT INJURED MY NECK. HAVE MEDICAL RECORDS, WAS TREATED FOR NECK INJURIES IN JACKSONVILLE, TX AND TYLER, TX

Reported

Apr 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

1 injuries

TL* THE CONTACT OWNS A 2018 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE LIA TOYOTA DEALER, LOCATED IN WEST NYACK, NY, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Reported

Apr 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONSUMER OWNS A 2018 TOYOTA SIENNA. THE CONSUMER STATED WHILE THE VEHICLE WAS AT A STAND STILL, WHEN ALL FOUR REAR DRIVER AND PASSENGER SEATS BEGAN TO MOVE INDEPENDENTLY FORWARD. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTONATION TOYOTA HAYWARD LOCATED AT 24773 MISSION BLVD, HAYWARD, CA 94544, WHERE IT WAS DIAGNOSED WITH NEEDING FLOOR RAIL CAPS TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED TWICE BUT CONTINUES TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 1,000. *DT *AS

Reported

Mar 2020

Incident date

Dec 2018

Mileage

Not provided

Outcome flags

None reported

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.

Risk: The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.

Remedy: Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018 Toyota Sienna vehicles built with a specific lot of 10-spoke alloy wheels from one production facility. These wheels may not have been properly cooled during manufacturing. As a result, the wheels may crack in the spokes from an impact while driving.

Risk: If the wheels crack at the spokes, the wheel may separate from the hub assembly causing a loss of vehicle control and increasing the risk of a crash.

Remedy: Toyota began notifying owners initially by phone on February 26, 2018 and will mail letters to any unnotified owner starting on April 20, 2018. Dealers will inspect the wheels and replace them if necessary depending on their production location, free of charge. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0J.

Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Risk: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.

Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.

Braun Corporation (Braun) is recalling certain modified 2017-2020 Toyota Sienna vehicles. The steering shaft extensions may have been improperly manufactured, possibly causing the extensions to fracture.

Risk: If the steering shaft extension completely fractures, it can cause a loss of steering, increasing the risk of a crash.

Remedy: Braun has notified owners, and dealers will replace the steering shaft extensions, free of charge. The recall began July 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.

Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.

Risk: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.

Remedy: Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.