Verdict
2024 Lexus ES: Complaints, Recalls & Known Issues
What the public record actually says about the 2024 Lexus ES — every figure below is a NHTSA or EPA number, not an opinion.
The read
Middle-of-the-pack complaint volume for sedan.
Owners filed 9 NHTSA complaints — fewer complaints than 58% of 2024 sedans. Air Bags leads the reports (22%). 2 safety recall campaigns on record — check the VIN and remedy terms with a dealer.
Based on NHTSA complaint volume against 2024 sedans, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.
Complaints filed
9
Reports to NHTSA, 2024
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
27
EPA estimate
Complaint volume vs. segment peers
Fewer complaints than 58% of 2024 sedans
The bar is this car's percentile among 2024 sedans by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.
Known issues
Air Bags issues lead owner complaints (22% of 9 reports), followed by lane departure (22%).
Share of all 9 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11712623, ODI 11631157.
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Back Over Prevention · 24V124000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Mirai, Lexus LS500, LS500H, 2023-2024 Lexus ES250, ES300H, ES350, 2024 Lexus LC500, and LC500H vehicles equipped with a Panoramic View Monitor (PVM) system. Due to incorrect programming of the parking-assist electronic control unit (ECU) software, the rearview camera image may not immediately display within a couple of seconds after the shifter is placed into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the parking assist ECU software, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TA01 and 24LA01.
Back Over Prevention · 25V744000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| ES 300h | 2.5L 4-cyl | Front-Wheel Drive | Automatic (AV-S6) | 43 | 44 | 44 |
| ES 250 AWD | 2.5L 4-cyl | All-Wheel Drive | Automatic (S8) | 25 | 34 | 28 |
| ES 350 | 3.5L 6-cyl | Front-Wheel Drive | Automatic (S8) | 22 | 32 | 26 |
| ES 350 F Sport | 3.5L 6-cyl | Front-Wheel Drive | Automatic (S8) | 22 | 31 | 25 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare model years
"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.
2024 Lexus ES: frequently asked
What does the complaint record show for the 2024 Lexus ES?
Owners filed 9 NHTSA complaints about the 2024 Lexus ES — fewer complaints than 58% of comparable 2024 sedans, so it sits toward the stronger end of its class. That's a signal, not a guarantee about any single car.
What are the most common problems on the 2024 Lexus ES?
The most-reported problem areas are Air Bags (22% of complaints) and lane departure (22%).
How many recalls does the 2024 Lexus ES have?
2 recalls have been issued that affect the 2024 Lexus ES, covering components such as back over prevention. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2024 Lexus ES get?
The EPA rates the 2024 Lexus ES between 25 and 44 mpg combined, depending on trim and drivetrain.