2015 Lexus ES

The paint is cracking and it is rusting.

Reported

Jan 2026

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Lexus ES 350. The contact stated that while attempting to start the vehicle, the contact noticed that the infotainment system was displaying a blank screen, and the contact heard an abnormal sound. No warning light was illuminated. A dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 120,000.

Reported

Aug 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

1. I was involved in a car accident on Aug 28, 2024 when I was about to go around a curve in the road. A vehicle coming at breakneck speed and well over the posted speed limit, lost control, went over the double yellow lines and crashed into the left driver side of my Lexus. I was the driver and my left knee got crushed against the dashboard. None of my airbags, including my knee airbag deployed. My car was totaled but it is still available for inspection and held at the insurance company. The other driver was test driving a Mercedes and all their aibags deployed. 2. I suffered a communited patella fracture where my knee cap got fractured into several pieces, was taken by ambulance and had to have surgery the next day. The driver and the passenger in the other car were unscathed. 3. No. Until about two weeks ago I was under the impression that my 2015 Lexus was too old to include knee airbags. We recently found out that my car did indeed have knee airbags which did not deploy. For that matter none of the airbags deployed. 4. •My car was towed initially to the police tow lot and then to a car repair place. The car repair place along with a representative from our insurance company together decided that my car is damaged beyond repair. I have filed a complained with Lexus Brand Engagement Center and they have said that they will proceed with sending an inspector out to check the car as to why my airbags did not deploy causing me such a grievous knee injury 5. •There had been no warning lights of any kind. The police report shows that the airbag switch was on.

Reported

Nov 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

Crash 1 injuries

The contact owned a 2015 Lexus ES350. The contact stated while driving at 60 MPH during heavy rain weather conditions, the vehicle was hydroplaned, control of the vehicle was lost, and crashed into the concrete median. The contact heads impacted the steering wheel and the vehicle ricocheted off the concrete median and spun three times. The vehicle crashed into a wall and the vehicle came to a stop. No air bags deployed. The contact sustained head, tongue, middle back, shoulder, and neck injuries that required medical attention. A police report was filed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The vehicle was totaled. The manufacturer was notified of the failure. The approximate failure mileage was 110,000.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

Crash 1 injuries

The braking, steering and suspension components are malfunctioning and are extremely rusted. The vehicle is available for inspection upon request. My safety as well as my passengers, other motorists and pedestrians with children and pets on the roads and highways safety is compromised due to the vehicle violently and unexpectedly pulling left and right, losing contact with the road over rough road surfaces and shaking uncontrollably during deceleration. I cannot state with certainty that the dealerships have reproduced the problem and I have not been given written permission to take my vehicle to an independent service center after numerous complaints. I cannot confirm that the vehicle or components have been inspected by the manufacturer, however no police, or insurance representatives have inspected my vehicle. There were no warning lamps or messages displayed on my vehicle's instrument panels, however, there were symptoms such as shaking, rattling, uncomfortable and uncharacteristic handling and a feeling of a serious problem or defect prior to the suspension lower arm assembly being replaced and diagnosis of broken steering column bushings, circa 2021. As of today, the low tire pressure light stays on constantly.

Reported

Mar 2024

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

Water leaking into vehicle , I think the driver side door and window seals are defective

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

2015 LEXUS ES 350. Michelin Primacy 215/55VR17 tires installed 9/2022. CONSUMER WRITES SEEKING REIMBURSEMENT FOR TIRES DUE TO A BLOWOUT CAUSED BY A POTHOLE.

Reported

Oct 2022

Incident date

Oct 2022

Mileage

Not provided

Outcome flags

None reported

I had new brakes put on my car and a few months later, while I was driving, the brakes completely stopped working. There was no warning and I ended up going through a red light because I couldn't stop. I was lucky to be in a residential area where I could pull over to the side and be towed to the brake shop. They checked it out, and said there was a code that showed a Lexus issue. We took it to the Lexus service at Woodland Hills Lexus. They drove it and nothing happened, but finally with a lot of nagging on my part, they did a diagnostic (charging me $486.74 for this) and found a problem. Based on what my service person told me, there was a letter sent out to Lexus dealerships saying this was a problem, but they weren't doing a recall. How can they be allowed to ignore a brake problem ? I would like to buy another Lexus (I have already had 3), but I am concerned they are not forthcoming about safety issues. I have emailed their headquarters regarding this, but have not heard back.

Reported

Oct 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

LEXUS ES2015 -THE DASHBOARD HAS TURNED SHINY AND STICKY CAUSING A REFLECTION INTO THE WINSHIELD THAT IMPAIRS VISIBILITY ON THE INCIDENCE OF SOLAR LIGHT. THE DEGRADATION OF THE MATERIAL IS SUCH THAT THE SHINE ANNOT BE REVERSED USING COMMON AUTOMOTIVE PRODUCTS. EFFECT IN VISIBILITY IS A SERIOUS SAFETY ISSUE AND REFLECT POOR JUDGEMENT OF FROM THE MANUFACTURER IN TEH SELECTION OF MATERIALS OF A LONG USEFUL LIFE GOOD.

Reported

Apr 2021

Incident date

Feb 2021

Mileage

Not provided

Outcome flags

None reported

GREETINGS, THIS MESSAGE IS BEING SENT ON THE BEHALF OF CHERYL [XXX] & RAYMOND [XXX] [XXX] 2015 LEXUS GS350 [XXX] ISSUE: FRONT PASSENGER SIDE SEAT: SEAT HEATER/WARMER IGNITED WITHOUT BEING TURNED ON AND BURNED THROUGH THE LEATHER LEAVING A BLACK BURNT MARK. WHILE IN MOTION ON HIGHWAY. I'M CONCERNED THAT THE SEAT CAN OVERHEAT AND CAUSE A FIRE. THIS IS LISTED IN VEHICLE HISTORY REPORT. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

Reported

Jan 2020

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

THE DOORS DONT LOCK OR THEY LOCK ONLY ON DRIVER SIDE OR THEY GET UNLOCKED RIGHT AWAY, THIS IS SAFETY ISSUE. I HAVE TAKEN TO DEALERSHIP BUT SAME ISSUE AFTER THAT,THIS HAS BEEN HAPPENING FOR A LONG TIME.

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

ON 6/3/2019 AT 12 NOON, IT HAS SUDDEN RUNAWAY ACCELERATION. WE HAD STOPPED ON THE CURB OUTSIDE OUR HOME AND THEN STARTED DRIVING SLOWLY IN EV MODE TURNING INTO OUR DRIVEWAY, AND ALL OF A SUDDEN, IT ACCELERATED HARD BY ITSELF, HIT ANOTHER CAR IN THE DRIVEWAY, AND THEN HIT THE CORNER OF THE HOUSE AFTER GOING OVER SOME SHRUBBERY. THERE WAS NO TIME TO HIT THE BRAKES; IT ALL HAPPENED SUDDENLY. THIS IS CLEARLY UNINTENDED RUNAWAY ACCELERATION, AND THIS MAKE/MODEL/YEAR NEEDS TO BE RECALLED BEFORE ANYONE GETS INJURED OR DIES. THIS IS SERIOUS

Reported

Jun 2019

Incident date

Jun 2019

Mileage

Not provided

Outcome flags

Crash

CAR SHAKES

Reported

Feb 2019

Incident date

Dec 2018

Mileage

Not provided

Outcome flags

None reported

I AM THE OWNER OF A LEXUS WHOSE ENGINE WIRES ARE SOY BASED. 4 WEEKS AGO MY CAR WAS TOTALLY "DEAD" AND I HAD IT TOWED TO THE DEALER WHO TOLD ME RODENTS ATE THE WIRES.THE COST TO REPAIR THE WIRES WAS $977.00 PLUS THE COST OF TOWING. THIS IS NEGLIGENCE ON THE PART OF LEXUS AND A HIGHWAY DANGER TO ALL.I FEEL IT IS THE RESPONSIBILITY OF YOUR ORGANIZATION TO RECALL ALL CARS THAT HAVE SOY BASED WIRES WHICH IS AN EXTREME SAFETY HAZARD FOR ALL ON THE ROAD AND HAVE LEXUS REPLACE MY WIRES WITH NON SOY WIRES AND REIMBURSE ME FOR ALL COSTS OF THIS SITUATION.

Reported

May 2018

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

MOON ROOF EXPLODED WHILE DRIVING AT 60 MPH--GLASS FLEW ALL OVER THE ROAD--IT COULD HAVE IMPACTED ONCOMING TRAFFIC. I DIDN'T SEE ANYTHING THAT MIGHT HAVE HIT THE MOON ROOF. I WAS ABLE TO CONTROL THE CAR BUT HAD TO DRIVE 45 MILES HOME AT 35 MPH AS WIND KEPT BLOWING BACK THE INTERIOR COVER.

Reported

Dec 2017

Incident date

Nov 2017

Mileage

Not provided

Outcome flags

None reported

TAKAT RECALL

Reported

Sep 2017

Incident date

Jan 2016

Mileage

Not provided

Outcome flags

None reported

THREE MAJOR ISSUES WITH THIS CAR, AND LOTS OF MINOR ONES. 1. THE BRAKES DID NOT ENGAGE WHILE SLOWING DOWN IN TRAFFIC. HITTING THE BRAKES CAUSED THE CAR TO LURCH FORWARD. 2. THE ELECTRICAL SYSTEM SEEMED TO TURN OFF AND ALL INTERNAL/EXTERNAL LIGHTS WENT OFF AT NIGHT AND I WAS UNABLE TO SEE THE ROAD. 3. THE CAR SLIPS AND THE SYSTEMS TO COUNTERACT SLIPPING DID NOT ENGAGE. THERE ARE ISSUES WITH THE NAVIGATION, THE ENFORM SYSTEM AND MANY OTHER ISSUES. REPEATED ATTEMPTS TO RESOLVE THE PROBLEM WITH LEXUS HAVE MET WITH NO SUCCESS. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Nov 2016

Incident date

Nov 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 LEXUS ES350. THE CONTACT STATED THAT THE PUSH BUTTON START FUNCTIONED PROPERLY FOR AT LEAST ELEVEN MONTHS. AFTERWARDS, THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO GET THE PUSH BUTTON START TO FUNCTION PROPERLY. THE DEALER INDICATED THAT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE DEALER HAD NOT TEST DRIVEN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND INDICATED THAT THEY WOULD INVESTIGATE THE FAILURE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Reported

Oct 2016

Incident date

Sep 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE), BUT THE REMEDY TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/19/16*LJ *TR

Reported

Sep 2016

Incident date

Dec 2015

Mileage

Not provided

Outcome flags

None reported

RECEIVED A RECALL DUE TO A MALFUNCTION ON THE P C S (*PRE COLLISION SYSTEM). THE RECALL WAS NOVEMBER 2015. TO DATE, JUNE 25, 2016, NO REMEDY FOR THIS PROBLEM. SEVEN TO EIGHT MONTHS TO SOLVE THIS PROBLEM IS EXCESSIVE.

Reported

Jun 2016

Incident date

Nov 2015

Mileage

Not provided

Outcome flags

None reported

THIS IS THE THIRD INCIDENT OF UNEXPECTED ACCELERATION AND HAPPENED ON 4/22/2016 AT ABOUT 1PM. I WAS IN EV MODE, DRIVING TO PARK WHEN ALL OF A SUDDEN THE CAR SHIFTED TO "GAS" AND ACCELERATED RAPIDLY. I WAS ABLE TO STOMP ON THE BREAKS AND STOPPED TO CAR ABOUT A FOOT BEFORE HITTING A CAR IN FRONT. AFTER MY DR APPOINTMENT AT 2PM, I BROUGHT THE CAR INTO THE LEXUS DEALER IN MAPLEWOOD, MN AND EXCHANGED IT FOR ANOTHER CAR. THIS 300H IS TOTALLY UNSAFE AND SHOULD NOT BE ON THE ROAD. THIRD INCIDENT IN THREE MONTHS.

Reported

Apr 2016

Incident date

Apr 2016

Mileage

Not provided

Outcome flags

None reported

I WAS DRIVING ABOUT 5MPG WHILE PULLING INTO A PARKING SPACE. CAR WAS IN EV MODE. ALL OF A SUDDEN THE CAR ACCELERATED; STEPPED REALLY HARD ON THE BRAKES AND THE CAR FINALLY STOPPED ABOUT 2-3 INCHES BEFORE THE SIGN. 04/11/2016.

Reported

Apr 2016

Incident date

Apr 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reported

Mar 2016

Incident date

Dec 2015

Mileage

Not provided

Outcome flags

None reported

I WAS PULLING INTO MY GARAGE SLOWLY, BRAKING TO STOP, WHEN THE CAN ACCELERATED. I COULD HEAR THE ENGINE REV AND I PRESSED HARD ON THE BRAKE AND PUT THE CAR IN PARK. THE CAR TRAVELED ABOUT 4 FEET BEFORE IT CAME TO A STOP. I REPORTED TO LEXUS WHO TURNED OVER TO 'LEGAL' AND I HAVE BEEN WAITING FOR A WEEK FOR AN INVESTIGATOR TO CONTACT ME TO LOOK AT THE CAR, AFTER WHICH THEY SAY IT WILL BE ANOTHER 30 DAYS FOR A FINDING. THE PAPERWORK I FILLED OUT TERMED THIS AS 'UNINTENDED ACCELERATION". THIS IS THE SECOND TIME THIS HAS HAPPENED WITH THIS CAR, WHICH I PURCHASED NEW AND HAVE HAD FOR A LITTLE OVER A YEAR.

Reported

Mar 2016

Incident date

Feb 2016

Mileage

Not provided

Outcome flags

Crash

WHILE DRIVING ON THE INTERSTATE WITH THE RADAR CRUISE ENGAGED, WE WERE APPROACHING A SLOWER CAR , ANOTHER CAR WAS IN THE INSIDE LANE ADJACENT TO US AND BEFORE WE COULD DISENGAGE THE CRUISE OUR LEXUS ES350 BRAKED FORCEFULLY AND THE CAR FOLLOWING HAD TO BRAKE TO AVOID A COLLISION...THIS IS FIRST HAND INFORMATION WITH NO DOCUMENTATION....WE HAD JUST PURCHASED THE VEHICLE AND WERE ON OUR WAY HOME....THERE ARE 3 DISTANCE SETTINGS FOR THE RADAR CRUISE AND I AM NOT SURE WHICH ONE WAS ACTIVE SINCE I HAD NO EXPERIENCE WITH IT....THIS RADAR CRUISE SYSTEM IS THE DEFAULT SYSTEM WHICH CAN BE DEACTIVATED EACH TIME THE CRUISE IS TURNED ON ....IT IS A PACKAGE WITH THE PRE COLLISION SYSTEM WHICH WAS RECALLED ON NOV 3 2015 FOR SUDDEN BRAKING....

Reported

Dec 2015

Incident date

Jul 2015

Mileage

Not provided

Outcome flags

None reported

MY BRAND NEW ES300H SHOWS DIFFERENT MILAUGE CAPACITY EACH TIME I FILL THE TANK. WHEN I PURCHASED IT BRAND NEW IT SHOWED THE DRIVING RANGE OF 675 MILES WITH FULL TANK. SINCE THEN IT HAS BEEN CONTINUOUSLY DROPPING BY 20 TO 30 MILES EACH TIME I FILL IT UP. NOW I WILL BE LUCKY IF I CAN GET EVEN 500 MILES RANGE. I SHOWED IT TO TWO DIFFERENT DEALERS IN DALLAS, TEXAS AREA. THEY BOTH CLAIM THAT THE CAR IS ADJUSTING TO MY DRIVING STYLE (THAT INDIRECTLY MEANS I AM A BAD DRIVER). IT HAS BEEN 3.5 MONTHS SINCE I PURCHASED IT AND IT IS STILL DROPPING. CAN DRIVING STYLE MAKE THAT BIG A DIFFERENCE (NEARLY 200 MILES LESS THAN THE ORIGINAL RANGE INDICATED)? I DON'T THINK SO AND I BELIEVE THAT DEALERS THEMSELVES DO NOT KNOW WHAT IS GOING ON WITH MY ENGINE/ HYBRID SYSTEM. BUT THEY REFUSE TO DO ANYTHING ABOUT THIS PROBLEM.

Reported

Nov 2015

Incident date

Aug 2015

Mileage

Not provided

Outcome flags

None reported

AFTER STARTING ENGINE WE BEGAN TO HEAR CRACKLING NOISES SIMILAR TO ELECTRICAL SOUNDS. THIS PERSISTED FOR ABOUT 30 MINUTES. WE VISITED OUR DEALER AND WERE TOLD THAT IT IS NORMAL. WE DO NOT BELIEVE THIS. THE CRACKLING NOISES WOULD ONLY BE EVIDENT FOR A SHORT TIME AFTER THIS. NOW WE ARE HEARING THESE NOISES LOUDER AND MORE OFTEN THROUGHOUT THE DAY. WE HAVE NO IDEA WHETHER WE HAVE A SAFETY ISSUE OR NOT, HOWEVER WE FEEL UNSAFE. WE NOTIFIED LEXUS AND ARE WAITING FOR A RESPONSE.

Reported

Aug 2015

Incident date

May 2015

Mileage

Not provided

Outcome flags

None reported