2024 Kia Sportage

On Tuesday, July 14th I started my vehicle around 6:30 am and started to drive. Once I was driving, I had multiple warning lights on my dash showing and my power steering failed on me. I stopped the vehicle, put it in park and turned it off. I restarted the car and still had the various warning lights and no power steering. The car was driving fine with no warning lights at 4:50 am that morning and again at 6:15 am that morning. I managed to drive the 2 miles home at a low rate of speed with no power steering since there were not many cars out. I called the Kia dealership and contacted a tow truck to take the vehicle in. The tow truck driver saw the warning lights as well and had to maneuver the car with no power steering onto his truck. Once Kia did the initial inspection, they said there were no warning lights and the power steering worked. They were going to conduct a more thorough inspection on Friday to see what the issue was. I called end of day Friday and was told they would need more time to inspect since they could not find any issues with the car. The know the warning light had shown up but if they could not recreate the issue then the car would not be looked at further. This is the 3rd issue with this vehicle that the dealer could not recreate. I've had the vehicle stall on me at a light when I was stopped or at a stop sign as well as not accelerate when I was at a high rate of speed in an emergency situation. This issue puts me and my family at risk if I were to be driving during a busy period or on a highway. My car is only 2 years old and has under 32k miles, I drive it frequently to visit family 4 hours away. I am to pick up my car from the Kia dealer and I am scared to drive this car. I feel it's a deathtrap and an accident waiting to happen. Kia said I can always trade it in for a new car, but no thank you.

Reported

Jul 2026

Incident date

Jul 2026

Mileage

Not provided

Outcome flags

None reported

•12,000 Miles: Front rotors required complete replacement. •21,000 Miles: Front rotors failed and required replacement a second time. •28,000 Miles: Front seat cushion required repair due to material separation. •34,000 Miles: Front rotors failed and required replacement a third time. •51,000 Miles: Front rotors failed and required replacement a fourth time. •51,000 Miles: Complete transmission replacement required due to severe shifting difficulties.

Reported

Jul 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

The 2024 Kia Sportage PHEV has a significant design defect resulting in a personal safety and situational security hazard. I am unable to disable the door unlock chime which makes it impossible for me to enter my car without directly advertising my presence and making me feel unsafe and vulnerable at night and in unfamiliar settings.

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

While navigating the highly dangerous downhill descent of the Tejon Pass, LEBEC, CA , the vehicle experienced a complete throttle disengagement. The accelerator pedal became entirely unresponsive, leaving the vehicle without power on a steep, high-speed highway descent. I was traveling with my young daughter inside the vehicle. Due to the sudden loss of propulsion, I was forced to make an emergency maneuver and pull over onto the shoulder on the left side, right next to the high-speed passing lane. This situation put our lives in immediate danger of a catastrophic high-speed rear-end collision. A highway patrol that drove by within 5 mins was able to assist by blocking the downhill highway cars so I can drive down on Neutral Gear until a safe spot ( which it was a very stressful life endangering maneuver). Only Warning light I got was the Yellow engine light but no text indication of failure. Car was tolled to the dealership today for scanning. This is the first time that an event like this occured. Car has around 35 K miles and under warranty. All services have been performed ( last was 2 months ago)

Reported

Jun 2026

Incident date

Jun 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2024 Kia Sportage. The contact stated that while driving at undisclosed speeds, or while the vehicle was parked, the engine intermittently hesitated and the vehicle almost shut off. The contact stated that the START/STOP button was depressed to shut off the vehicle; however, the button became inoperable. The vehicle was turned off and restarted to resume normal operation. The vehicle was taken to a dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,700.

Reported

Jun 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Sunroof exploded while driving. No rocks or anything hit it. Glass is pointing upward.

Reported

May 2026

Incident date

May 2026

Mileage

Not provided

Outcome flags

None reported

Sunroof on the vehicle shattered without being struck by projectile or road debris. The area where we were driving had no other cars near us at the time of the incident. There was no sound of something hitting then shattering, it just exploded. Examination of the sunroof did not reveal any points of impact, research done online has shown multiple other Kia Sportage owners with the same issue. Spontaneous shattering of the panoramic sunroof.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

Sudden Unintended Acceleration – 2024 Kia Sportage – Safety Hazard. Incident Date: April 18, 2026. Location: Parking lot. While pulling into a parking space at low speed, I brought the vehicle to a complete stop with my foot on the brake. Immediately after stopping, the vehicle suddenly and forcefully accelerated forward on its own without my foot on the accelerator. I was actively pressing the brake pedal, but the vehicle did not respond as expected and continued to accelerate. The acceleration was strong enough that the vehicle jumped over the parking bumper with both front tires and struck a fixed post. Even after impact with the post, the vehicle continued to push forward as if still accelerating, until it hit another barrier and finally came to a stop. At no time did I press the accelerator pedal. The vehicle’s behavior felt completely uncontrolled and unsafe. This incident could have resulted in serious injury or death if it had occurred in traffic or with pedestrians in front of the vehicle. The vehicle has been towed to KIA dealership and is pending inspection. I am reporting this as a serious safety defect. No injuries. Front-end damage after collision with post. This event was sudden, unexpected, and not driver-induced.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

Crash

As I was driving to work this morning, I heard a loud bang. The sun roof blew up. Based on how the glass is raised, it looks like it blew from the inside out.

Reported

Apr 2026

Incident date

Apr 2026

Mileage

Not provided

Outcome flags

None reported

On December 24, 2025, while driving in traffic, my Kia Sportage experienced severe lurching, bucking, and jerking, causing the engine to shut down. All dashboard warning lights illuminated, including a message prompting me to "turn engine back on." The vehicle would not restart, necessitating a tow to Horne Kia. After several days of diagnostics, it was determined that a blown ignition fuse and a bad fuel pump relay were the issues, along with a battery replacement. However, just 19 days later, while attempting to merge onto the freeway, the vehicle again bucked violently, and the engine shut down with all warning lights flashing. The police had to assist in moving my vehicle out of traffic, and it was towed to Courtesy Kia in Mesa, AZ. Once again, no error codes were found. After further diagnostics, it was discovered that the same ignition fuse had blown and that the catalytic converter had "shattered." The catalytic converter was replaced. Upon picking up the vehicle from the dealership, and driving less then 5 miles on freeway, the vehicle was bucking and hard shifting once again resulting in a third tow to dealership just 48 hours later after the previous service. The dealership ran several diagnostics under Kia's tech line, which revealed that the engine pistons are slipping and not functioning properly, resulting in loss of compression. Per Kia's tech line, a new engine long block was ordered and replaced.

Reported

Mar 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

Forward collision warning systems check error light hard braking occurred and scared the pee out of me. Camera blockage obstruction error

Reported

Mar 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I was driving on the highway and had set the cruise control to 76. I then pushed the plus button once to increase the cruise control speed and the cruise control increased immediately to 110 mph. I braked right away which stopped the acceleration but could see it was still set at 110 mph. I pushed the button to turn the cruise control off. When I pushed it again, it went immediately back to 110. I tired multiple times over the next 45 minutes to turn the cruise control back on but it always went immediately to 110 mph.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

In January 2026, my wife was driving our 2024 Kia Sportage Hybrid EX downhill in traffic when the hybrid system failed without warning. Cabin filled with smoke, lost steering control, and explosion shook the vehicle. She was surrounded by other vehicles and could have been killed or caused multi-car crash. COMPONENT FAILURE: Dealership diagnosed hybrid system failure after 2.5 weeks. Vehicle at dealership awaiting repair. Failed components available for inspection. SAFETY RISK: Zero steering control downhill surrounded by traffic. Smoke impaired visibility. Explosion posed fire risk. Life-threatening danger to occupants and other motorists. DEALER CONFIRMATION: Yes, confirmed by dealership. Repair pending. WARNING SYMPTOMS: None. Instantaneous catastrophic failure. CRITICAL ISSUE: I discovered Kia issued service campaigns for 2024 Sportage Hybrids directly related to this failure: Service Campaign SC322 (January 2025) - Hybrid Control Unit software failure affecting 2023-2025 Sportage Hybrids built Feb 2022-Jul 2024 12V Battery Overcharge Campaign - Battery Management System overcharging causing loss of motive power and "Check Hybrid System Stop Safely" warnings SC319 (NHTSA 24V-422) - Motor-Driven Power Steering contaminated circuit board causing loss of power steering Never notified of campaigns despite being owner since May 2024. NHTSA shows zero recalls, falsely indicating safety. By classifying defects as "voluntary service campaigns" instead of safety recalls, Kia avoided mandatory federal notifications. My wife drove with multiple known defects Kia failed to disclose. Vehicle under 2 years old, within warranty. This catastrophic failure and notification failure warrants NHTSA investigation. There was smoke and we called 911 and the fire department came out.

Reported

Feb 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2024 Kia Sportage. The contact stated that while driving at an undisclosed speed, the sunroof exploded. The contact stated that there was no evidence of an impact on the sunroof glass. The dealer was made aware of the failure. The contact was advised to take the vehicle to a Collision Center for assistance. The vehicle was taken to the Collision Center, and the contact was informed that the failure was a known failure with similar vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact was advised to contact the NHTSA Hotline and the manufacturer to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,525.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

While driving, the vehicle experienced a sudden loss of propulsion and significantly reduced acceleration. At the same time, the climate control system stopped producing heat. A red warning message appeared instructing me to stop safely. The vehicle would barely accelerate, creating a dangerous situation while driving. This issue has occurred three separate times, including twice in the same day. Each occurrence happened while the vehicle was in motion. The condition resolved only after turning the vehicle off and restarting it. The issue is intermittent and cannot be predicted. The reduced acceleration and loss of propulsion placed my safety at risk, especially at highway speeds, as the vehicle could not respond normally to traffic conditions. The vehicle was taken to a Kia dealership and inspected. A manufacturer tech line case was opened, and testing was performed, including a smoke test. The dealership stated they were unable to duplicate the issue. No repair was made, and the manufacturer closed the tech line case despite the reported loss of propulsion events. The vehicle is currently being retained at the dealership because I do not feel it is safe to operate. The problem was not resolved.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

While driving my 2024 Kia Sportage Hybrid, the vehicle displayed the warning message “Check Hybrid System – Stop Safely.” Immediately after this message appeared, the vehicle lost propulsion and entered a reduced power/limp condition. This creates a dangerous situation because the vehicle can suddenly lose power while driving in traffic. The dealership informed me that this condition is related to a known hybrid system defect but refused to repair it, stating it was “not under warranty.” This is a safety-related high-voltage hybrid failure involving the propulsion system and can result in unexpected loss of power while driving, increasing the risk of a crash. This defect makes the vehicle unsafe to operate.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

None reported

While attempting to park the vehicle in an angled parking spot I was pressing the brake and slowing to a stop. Prior to stopping with my foot still on the brake the engine revved and the vehicle surged forward hitting the car in front of me. The emergency braking did not seem to activate nor di my foot on the brake slow the car. The car has been in the shop at least 4 times totaling nearly 30 days for electrical issues. The vehicle had a full charge prior to the drive which was about 6.5 miles. The vehicle was operating in automatic mode utilizing electric only during the trip. What component or system failed or malfunctioned, and is it available for inspection upon request? Powertrain gas and electric emergency braking. It is at repair shop can be inspected How was your safety or the safety of others put at risk? Car accelerated without warning Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer has video of engine surging when switching to electric only mode. I also have many videos. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Dealer only in service shop. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Had check engine light multiple times shorting after buying vehicle. Also has burning wire or rubber smell when charging. Engine RPM's surged when manually switching to electric only mode. Dealer service tech has video and I have multiple videos of this happening. Other items. Car dash says to place hands on steering wheel while hands are on steering wheel. Have video of this. Car has a surging sensation while driving slight gyro sensation. Automatic wipers slow to activate or reactivate during light rain. Have video. Electronics related to android auto and heat AC do not work right flicker disengage and reengage over and over. Have multiple videos of this.

Reported

Jan 2026

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

Crash

While driving the vehicle and selecting EV only mode the engine RPMs surge to about 3000. This happens frequently and I have it on Video. Kia has had the car multiple times for electrical may electrical related repairs but say the vehicle is normal. The tech line person even had the dealer drive a similar car for a baseline. I would expect they had a baseline prior to manufacturing the car. This is an ongoing unrepaired issue. Date below is first reported date of electrical concerns.

Reported

Jan 2026

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Blank Instrument Panel Screen. abnormal CAN message which can cause certain instrument clusters with a 4.2” screen to reboot while driving. During this rebooting, the cluster will not show information such as the speedometer or telltales for approximately five (5) seconds. As a result, the subject vehicles do not comply with the visibility and illumination requirements of FMVSS 101, §§ S5.1.2 and 5.3.1

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

While highway driving, suddenly and without warning, the panoramic sunroof shattered and exploded. Nothing hit the vehicle. Yes, it is available i took a photo. Yes, the Kia Southern Pines, NC saw the vehicle and damage.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

6” Snow ice storm & negative degree temps 12/13/25 used heated windshield deicer. On 12/15 driving to work on a country road no other traffic, heard pop cracking noise above my head checked sunroof snow ice melting no visible cracks thought noise from thawing ice. Parked vehicle in my home garage while I went out of town. Returned home 12/22 found large crack origination point in front windshield originating in glass down the middle of rear view mirror sensor housing black box mounted on inner windshield the crack spans from top middle to bottom of black box glass over to right center half of windshield. Believe this is a manufacture defect design flaw low quality integrity of glass weaker than standard glass making it more susceptible to temperature changes or minor impact. Entire crack feels smooth interior exterior glass as if the crack is in the inner layers of glass windshield. Due to multi complaints & prior class action lawsuit regarding manufacture defect of KIA windshields I am reporting my complaint as it is quite similar to others complaints, issues & lawsuits. The massive crack in windshield is a driving safety hazard & a manufacture defect that needs recalled & resolved before injury or death occurs. KIA must acknowledge, issue recall &/or post a bulletin, accept responsibility this is a manufactures defect, notify the public and replace the windshields under Good Faith Customer Relations Warranty

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

While traveling at approx 65 mph on a clear, debris-free Alaska highway in -5°F temperatures, the panoramic sunroof of my 2024 Kia Sportage spontaneously shattered with an explosive sound. There were no vehicles in the immediate vicinity (nearest car was maybe 50 to 75 ft away) and no observation of flying debris or falling objects from overpasses. The failure appears to be a spontaneous glass breakage (SGB) incident potentially caused by thermal stress or manufacturing defect rather than external impact. Crucially, some of the remaining glass fragments and one large attached piece are displaced and flexed OUTWARD (upward toward the sky). There are also fracture lines in the remaining glass along and parallel to the sides of the vehicle as well as parallel to the front frame of the glass. They do not radiate out from a central point as one would expect from an object strike. This geometry to me indicates internal tension or cabin pressure release, as an external impact from a projectile would have forced the glass inward into the cabin. Additionally, there was very little glass in the vehicle cabin, certainly far less than one would expect given the size of the opening in the sunroof and the amount of glass missing. I have personally previously been in a vehicle whose side window was blown out from a vehicle kicked rock strike and in that case was showered with a lot of glass. Yesterdays catastrophic failure resulted in some glass intrusion into the passenger cabin at highway speeds, creating a severe distraction with sound was loud & sudden enough to potentially cause a loss of vehicle control. I am aware of similar reports regarding the 2023-2024 Sportage (and previous Kia panoramic sunroof class actions) regarding the use of ceramic glazing or assembly stresses that contribute to such failures. I request an investigation into whether the current model's panoramic roof assembly is capable of withstanding extreme thermal differentials and body flex.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

A month after buying my vehicle in February of 2024, while driving my vehicle the screen behind my steering wheel will black out and come back on and do a system check as if I had just turned my car on. It happens at all times of day, at all speeds. I kept a log of some of the incidences and there are no two that are the same. I have even been in park with the car on and it will happen. When you are driving with cruise control on and it does it the cruise control shuts off then comes back on after it has done the system check again. This is extremely dangerous while driving on the interstate and a line of cars around you. I have taken it to the dealership and they have worked with Kia to try to figure it out and still have not been able to. I am now going on almost two years of this happening without any resolution. Below I put the last time it happened but this happens ALL the time and is not one isolated incident. I have attached a log I kept for two months of the incidences.

Reported

Dec 2025

Incident date

Dec 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2024 Kia Sportage. While the contact’s daughter was driving approximately 70-75 MPH, the vehicle suddenly lost motive power. The driver was able to coast to the side of the road, where the vehicle was turned off for several minutes. The driver then activated the jump-start system of the hybrid vehicle. The driver was able to continue driving. The message "Hybrid Battery - Hybrid System Failure" was displayed. The vehicle was taken to an unknown dealer, where it was confirmed that the vehicle was included in a Voluntary Emissions Service Campaign: SC338; and the dealer completed the Service Campaign repair. No further information was available. The manufacturer was informed of the failure, and a case was filed. The failure mileage was 19,832.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The sunroof shattered while driving without any sort of impact.

Reported

Nov 2025

Incident date

Nov 2025

Mileage

Not provided

Outcome flags

None reported

The component that failed is the sunroof (glass) The sunroof exploded while driving down the street, glass splattered in my head, face, and body. I almost wrecked because it sounded like a gunshot. The component is being inspected by the insurance adjuster and dealership on 10/23/25. There was no warning lamp, message or other symptom of the problem prior to the explosion.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

Two issues that I've taken to dealership 3 times since purchasing vehicle January 2024. 1. Adaptive cruise control -- I was in right lane of 4 lane highway with cruise control on. A car in left lane took a turn to cut through median and my car thought it was a collision and hard braked and took my vehicle from 60mph to 35mph in a few seconds. If a car had been behind me, I would have been rear ended. They cannot "replicate" so I no longer use cruise control unless there are no cars around. 2. Timing has been off (loud clicking every time I crank) since a few months after I bought the car. I sent approximately 9 videos to the service advisor. Took it in 2 times "cannot replicate." Left it overnight at dealership "cannot replicate." It's every time I first crank for the day. It's now louder and gotten worse. I have videos and can take more. I just want this fixed. Afraid I'll be stranded and it feels like they are pushing it farther and farther out so it will exceed warranty and they won't have to eat the cost to repair. It's been 1.5 years I've been dealing with this. Any help you can provide is greatly appreciated!!

Reported

Oct 2025

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

I am writing to report a serious and dangerous issue with my Kia vehicle that is putting my life and my family’s safety at risk. While driving, the engine shuts off completely whenever I come to a stop or press the brake pedal. I then have to manually restart the engine to continue driving. This happens frequently, including while I am in traffic or on the highway. I have come very close to being hit by other vehicles multiple times while my children were in the car. I already brought the vehicle to a Kia dealership, and they informed me that the issue was fixed. However, within one week, the same problem started again. This clearly indicates that the problem has not been resolved and may be due to a manufacturing or system defect. I cannot continue to drive this vehicle under these conditions. I am requesting immediate assistance to ensure my vehicle is either: Properly repaired and guaranteed safe to drive, or Replaced with another vehicle if the defect cannot be corrected. Please treat this as a high-priority safety matter. I am sending this email as official documentation that I have reported this issue to Kia Headquarters in case anything happens to me or my family while operating this vehicle. I expect a prompt response and resolution. Thank you for your urgent attention to this matter. Sincerely, [XXX] [XXX] [XXX] [XXX] Vehicle Information: Make/Mode: 2024/kia Sportage VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Description of Crash: On [XXX], I was involved in a front-end collision while driving my 2024 Kia Sportage. Despite the impact, the airbags did not deploy. Additionally, the Forward Collision Assistance system did not engage or warn me prior to the crash, even though conditions were normal and the system was active. Safety Concern: •The airbags and collision assistance are federally regulated safety systems. Their failure put me and any potential passengers at serious risk. •I am very concerned this indicates a defect in the airbag and/or collision avoidance system. Damage/Injuries: My front end of my vehicle is completely destroyed, and so is my engine. As for myself I am experiencing some soreness and discomfort Requested Action: •I request that Kia and NHTSA investigate this failure as a potential safety defect. •I want confirmation that my case has been documented and reviewed for possible recall or repair action. State Farm Claim #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

Crash

Sunroof unexpectedly shattered at highway speed with no vehicles or obstructions present.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

Driving, just left my house and turned on to the road. Sunroof shattered for no apparent reason. Owned vehicle for a year and half, no previous issues. No prior damage. No other vehicle around, clear skies and it shattered. The moving part, not the stationary part.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The design of the backup light is awful. There is a single light that is about two inches long and an inch high under the license plate. When you back up in a parking lot like at Walmart, other drivers cannot see the light and keep driving by like you are not moving. We have had several close calls because of this. Kia should be forced to change the design

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The car emergency brake component was faculty and kicked in at an inappropriate time. When the emergency brake occurs you are unable to move the car at all. Being unable to move put myself and my passenger seater at risk for bring hit to which we were. The vehicle was not inspected due to Kia Corporate office not answering the phone.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

Crash 2 injuries

The dash on my sportage will go black while driving, and then the system reboots showing "system check" the cruise control also goes out when this happens. This happens about once a month. Dealer has checked it more than 3 times and has found no issues except the first time I brought it in.

Reported

Sep 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

I am writing to formally raise a safety concern regarding my vehicle’s brake and rotor system, which has experienced premature failure on two separate occasions. First Occurrence: The issue was first identified prior to reaching 11,000 miles and was addressed by the dealership after surpassing 11,000 miles. The repair involved replacement of the rotors and bolts, but notably, the brake components themselves were not replaced. Second Occurrence: Around 23,000 miles, I began to notice progressively worsening shaking and a disturbing sensation of the brakes skipping or slipping—particularly during highway downgrades. By 24,500 miles, the issue had become significantly more pronounced. I returned the vehicle to Kia of Stockton at 25,248 miles. During my visit, Ricardo from the Kia of Stockton Service Department attributed the issue to “driver error,” citing hot spots on the rotors. However, he also acknowledged that during the initial repair, only the rotors and bolts were replaced—not the brakes. Ricardo further stated that Kia could not offer any additional support beyond a 10% discount on repairs, per his manager’s directive. I explained that I live and work locally, and my driving habits do not involve long commutes or frequent stop-and-go traffic. Given this, I strongly believe the repeated brake system failure points to a potential manufacturing defect rather than user error. Ricardo agreed that if this were his own vehicle, he would be concerned as well. This issue poses a serious safety risk—not only to myself and my family, but to other drivers on the road. In addition my vehicle has also experienced powertrain issues, where it feels as if the vehicle is stuck in 1st gear. I am therefore requesting a full investigation into this matter. If necessary, I would like to initiate the process of reporting this vehicle as a potential lemon under applicable consumer protection laws. Thank you for your attention to this urgent safety concern.

Reported

Sep 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

The panoramic sunroof glass spontaneously shattered upon entry in to the vehicle and closing the driver door. If the privacy cover closed, my daughter would have been showered with glass. I have tried reaching out to a Kia Dealer directly but have not received a response. I did notify my insurance so there would be a record and I am waiting for an adjuster to come out to look at the vehicle and document it. No warnings.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

While driving my 2024 Kia Sportage PHEV X-Line AWD the instrument panel went black for 3-5 seconds and appeared to be "re-booting/resetting". The first time this occurred was approximately March 2025 (odometer reading approximately 6000 miles) and the issue has re-occurred numerous times (30+) since then (current odometer reading is 12,410). There was no warning prior to this happening and there were no warning lamps, messages, or other symptoms of any problems with the vehicle. I took the car into my local Kia dealer to have them check the instrument panel issue under warranty and to perform the recommended 8000 mile service. During the service visit they addressed the SC322 - Hybrid Control Unit Software upgrade recall. With regards to the instrument panel issue, the Service department told me that they could not fix the issue under warranty unless they could reproduce the issue. Therefore any work that they would perform to address the issue would have to be paid for by me. They suggested that I try to capture the issue on video as evidence of the issue. Given that the event only happens over a 3-5 second period, there is no way for me to safely videotape the issue while I am driving the vehicle and I have no idea when it will happen again. This issue has continued to occur randomly multiple times since that service visit with the last event happening three days ago. When the instrument panel goes black it is very distracting to the driver and draws your attention from the road to the instrument screen which puts the occupants of the vehicle at risk as well as others driving/walking around your vehicle. I have read online of others having this same issue with no clear consistent resolution from Kia. I strongly believe that this is a serious safety issue for many Kia drivers and needs to be addressed via a recall or voluntary dealer campaign to avoid unnecessary crashes/injuries.

Reported

Aug 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

hello , my mom was driving . she had all the lane driving assist systems on. the driving assist , lane assist, forward collision assist, lane keeping assist, & cruise control. it had started to rain my mom tried to move over to the middle lane the steer wheel would not let her it pulled her back as if someone was on the side of her but it wasnt it then started driving by itself. the car started malfunctioning , it toke control my mom tried to get a hold of the wheel but the power assit would not let her. it then turned by itself and drove straight into a mountain. we hit it head on with no warning. we then flipped 5 times and landed upside down. the door and windows did not work we were trapped. the power was completely out in the car. my insurance company has inspected it and states that they think the car malfunctioned. i have called kia and they stated a engineer was suppose to go get the black box to get the data. it has been three weeks kia has stopped returning my calls. my insurance company is holding my car for 90 days. Please Help. It is availible for inspection .

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

Crash 5 injuries

Horn stopped working

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

Not safety but I couldn't locate the complaint section you supposably have. The front rotors had to be turned with less than 18K miles. They have since been completely replaced twice at my expense and the car is less than 2 years old. Now the rear rotors have issues and it's going to cost me $360 to turn them or $700 to replace them. The dealer says it's either my driving or the weather. I've have literally been driving for 40 years and have never had to replace rotors. As for weather, unless Columbia, MO has some special weather that eats rotors that is not the case either. A parts counter employee told us it was an issue with the axle and that until we find a service tech smart enough to fix it, we'll just keep replacing rotors. He said he worked for Toyota, and they had the same issue. The Kia tech said he had no idea what he was talking about so again, we're paying to replace parts on a less than 2-year-old car and they won't even warranty their repair work. There is obviously something very wrong with this car.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Since day one of my purchase I noticed All warning light turned on and goes off while driving over an hour I thought it was normal as it’s my first Kia so continue to drive and it did same when ever I go on long drive and after 2 months it started vehicle to loose power and I always has to stop and restart the engine. Continued with same issue and all of a sudden it stopped on interstate and this time the car bogged out and engine shut off which was a dangerous situation for my whole family as cars behind would have hit us and cause multiple car collision I called my dealership to add this issue on my appointment for first service so it can be taken care of and I dropped off the car at dealership and after road test they confirmed that yes it has issue where multiple lights comes on and off so they don’t really know what’s causing the issue but will try to change the infotainment screen which they think is the issue might solve it so they kept my car for more than 90days and got my car back with scratches on dash and digital display bit shaky but according to milestones look like they tested if the issue been solved. ????

Reported

Jun 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

Rear liftgate window imploded.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

i BOUGHT THE VEHICLE IN FEBRUARY 2025 AND THE WINDSHEILD CRACKED (ROCK HIT IT) WITHIN 3 MONTHS OF PURCHASE. IT IMMEDIATELY SPREAD TO BE IN MY VIEW OF THE ROAD WHICH WAS A SAFETY CONCERN FOR ME AND OTHERS, AND TOO BIG TO HAVE REPAIRED. I TOOK IT TO THE DEALERS BODY SHOP AND HAD REPLACED. AFTER REPLACED, I DROVE IT APPROX. 5O MILES AND SAME THING HAPPENED. I HAVE READ OF LAWSUITS AROUND DEFECTIVE WINDSHEILD ON THIS MODEL. I TOOK IT BACK TO LANDERS KIA IN LITTLE FOR THEM TO INSPECT IT AND IT IS STILL CRACKED AS I DO NOT HAVE ANOTHER $500.00 TO HAVE REPLACED AGAIN. I HAVE PICTURE OF SECOND CRACK IF YOU NEED IT?

Reported

Jun 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

I hear rattling coming from the rear right side of the car. There is extreme loss of control of vehicle when it hits any bump or imperfection in the road or driving service, ranging from small transition in road surface to potholes and raised patches in road surface. Must continually work to maintain control of the vehicle when driving over these surfaces. This occurs at any rate of speed. It feels very unsafe to drive.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

All the dash lights come on randomly has happened 3 separate times the 4th time they came on I also couldn’t shift out of park.

Reported

May 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection. It would not restart immediately while cars were speeding by on both sides. It finally started. This is the second occurrence we took the car into the KIA dealership. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Vehicle mpg does not match estimated mpg statement on sales sticker. This has been a consistent problem from date of purchase. Dealer and car manual claim it would improve gradually. It has not. I think they over estimated mpg and/or the milage calculator is defective. I have been to dealer 3 times, they do not make records of my concerns and tell me that 5 mpg off is normal. I have wide fluctuating numbers from the display whether running on battery or gas.

Reported

Mar 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. The dash then lights back up with System Check and all the instruments lights in dash glow and it stays like that for several seconds. I am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it’s dangerous to drive. I have filed a complaint with the NC Attorney General, a BBB Auto Complaint, a Complaint with the Manufacturer directly and they are telling the dealer to return car to me because they can’t recreate the problem and so in their opinion nothing is wrong when I have video of this happening while driving. Please help me

Reported

Mar 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

While driving, the vehicle engine shut off while making a turn. Before the engine stalled, the engine began to sputter as I made the turn. I was stranded on the roadway as I could not restart the vehicle. For my safety, I stayed in the vehicle as there was no shoulder and many vehicles including dump trucks. Several attempts to restart the engine were unsuccessful - the engine would try to turn over and then stop. I contacted roadside assistance and the car was towed to the dealership. Diagnosed as a Faulty Fuel Pump/Bad Connectors. Approximately 8950 miles. This is the second time the car stalled while driving.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

Kia America, Inc. (Kia) is recalling certain 2024 Kia Sportage vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.

Risk: A loss of power steering assist can increase the risk of a crash.

Remedy: Dealers will replace the motor-driven power steering electric power pack, free of charge. Owner notification letters were mailed July 19, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC319.

Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.

Risk: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.

Remedy: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.

Kia America, Inc. (Kia) is recalling certain 2023-2025 Sportage Plug-In Hybrid Electric (PHEV) and 2024-2025 Sportage vehicles equipped with a 4.2" screen and a Genuine Kia tow hitch harness accessory. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."

Risk: An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.

Remedy: Dealers will replace the tow hitch harness control module, free of charge. Owner notification letters were mailed February 13, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC359. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning December 31, 2025.