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Verdict

2025 Kia Soul: Complaints, Recalls & Known Issues

What the public record actually says about the 2025 Kia Soul — every figure below is a NHTSA or EPA number, not an opinion.

The read

More reported complaints than most hatchback.

Owners filed 11 NHTSA complaints — more complaints than 67% of 2025 hatchbacks. Exterior Lighting leads the reports (36%). No safety recalls on record.

Based on NHTSA complaint volume against 2025 hatchbacks, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

11

Reports to NHTSA, 2025

Safety recalls

0

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

30

EPA estimate

Complaint volume vs. segment peers

More complaints than 67% of 2025 hatchbacks

The bar is this car's percentile among 2025 hatchbacks by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Exterior Lighting issues lead owner complaints (36% of 11 reports), followed by unknown or other (18%).

Exterior Lighting36% · 4 reports
Unknown Or Other18% · 2 reports
Air Bags9% · 1 report
Lane Departure9% · 1 report
Suspension9% · 1 report
Vehicle Speed Control9% · 1 report
Visibility/Wiper9% · 1 report

Share of all 11 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11722928, ODI 11707067, ODI 11677971, ODI 11673048.

Recalls

0 recalls — none issued for this model year as of Jul 2026. Recall records can change as NHTSA publishes new campaigns.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

0 NHTSA investigations on record

No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.

Crash-test ratings

2025 Kia Soul SUV FWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Soul2.0L 4-cylFront-Wheel Drive273330

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2025 Kia Soul: frequently asked

What does the complaint record show for the 2025 Kia Soul?

Owners filed 11 NHTSA complaints about the 2025 Kia Soul — more complaints than 67% of comparable 2025 hatchbacks, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2025 Kia Soul?

The most-reported problem areas are Exterior Lighting (36% of complaints) and unknown or other (18%).

How many recalls does the 2025 Kia Soul have?

No safety recalls are on record for the 2025 Kia Soul as of Jul 2026.

What gas mileage does the 2025 Kia Soul get?

The EPA rates the 2025 Kia Soul at 30 mpg combined.