Model-year record

2017 Jeep Compass
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.
Complaints filed
228
Reports to NHTSA, 2017
Safety recalls
4
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
24
EPA estimate
Known issues
Electrical System issues lead owner complaints (29% of 228 reports), followed by power train (17%).
+ 12 more component categories with fewer reports.
Share of all 228 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11298278, ODI 11173579, ODI 11121846, ODI 11728909, ODI 11728362.
Individual complaint reports(228)
Showing the 50 most recent reportsUnknown Or OtherMay 2026 · ODI 11739861Details +Close −
When driving the 2017 Jeep Compass, a bubble which has formed on the touchscreen causes it to randomly change different settings (such as turning on the heated seats/steering wheel, turning on the AC or heat, etc.), caused music to suddenly start playing at loud volumes, caused it to call random numbers, etc. which makes it impossible to use the touchscreen or display screen at any time. This also has made the backup camera inoperable, as it just switches to the radio screen or something else while you are in the process of reversing the vehicle.
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2026 · ODI 11728909Details +Close −
Odometer Fraud. The contact purchased a 2017 Jeep Compass. The contact had traded a prior vehicle for the Jeep. The vehicle was a private sale. The following day, the mileage jumped nearly 40,000 miles. At the time of purchase, the mileage was 110,246 and the next day the mileage was 154,085. Since owning the vehicle, the contact stated that the mileage had gone back and forth between the two mileages. The contact obtained a vehicle history report online, which confirmed that there was a mileage discrepancy. The vehicle history report showed that on December 12, 2025, the mileage was 177,382.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11728362Details +Close −
Car just cuts off. Batteries are good, alternator good no codes! Rpm goes to o cuts off parking break comes takes a couple of seconds to start then cuts off at random times while driving very unsafe!!!! Taken to dealer can’t find anything wrong!!!
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesMar 2026 · ODI 11727337Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated that while driving at 30 MPH, the vehicle and the steering wheel started shaking abnormally. Several unknown warning lights were illuminated. The contact pulled over to the right side of the road, turned off, and exited the vehicle to inspect the brakes. The brakes on the vehicle and the brakes were extremely hot. The contact reentered and started the vehicle after five minutes, and the vehicle operated as intended. An independent mechanic was contacted. The vehicle was taken to the independent mechanic to be diagnosed, and it was determined that the brake caliper needed to be replaced. The brake caliper, rotors, and brake pads were replaced. The contact associated the failure with NHTSA Campaign Number: 17V301000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 125,000.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMar 2026 · ODI 11721519Details +Close −
Tire rods and suspension failed vehicle is unsafe to operate .
- Reported
- Mar 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesFeb 2026 · ODI 11719884Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated that while driving approximately 20 MPH, the ABS and Traction Control warning lights illuminated, and the steering wheel and the front passenger’s side of the vehicle were shaking and vibrating abnormally. The contact stopped the vehicle to inspect it and became aware that the front passenger’s side wheel was extremely hot to the touch. The contact deactivated the Traction Control light, and the failure was temporarily corrected before recurring. The cause of the failure was not yet determined. The local dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V301000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 61,000.
- Reported
- Feb 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2026 · ODI 11715198Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated that while driving 10 MPH in the middle lane, the vehicle stopped unexpectedly. While accelerating, there was an abnormal grinding and clanking metallic sound coming from the vehicle. There were no warning lights illuminated. After three hours of being stranded on the roadway, the vehicle was towed to the residence. An independent mechanic determined that the failure was related to the drive shaft, transfer case, and driver’s side front half shaft. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,851.
- Reported
- Feb 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2026 · ODI 11714975Details +Close −
I was approaching a stoplight and every light on the dash lit up, the car wouldn’t go after stopping and it wouldn’t turn off when put in park. I also couldn’t shift into any other gear. This is seriously dangerous and not the first time I’ve had major mechanical issues with this vehicle.
- Reported
- Feb 2026
- Incident date
- Feb 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemDec 2025 · ODI 11707071Details +Close −
My lights keep blinking on dashboard saying 4 wheeldrive isn't available and my vehicle keeps shutting off in the middle of me driving it,this is very dangerous,I took it to Carlock Dodge Jeep and for recall on vehicle that they say was causing the problem they fixed the recall but vehicle still doing the same thing
- Reported
- Dec 2025
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesDec 2025 · ODI 11705369Details +Close −
While driving, my parking break will turn on and halt the car. It usually is around when there is an issue with my auto start/stop.
- Reported
- Dec 2025
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2025 · ODI 11686836Details +Close −
While attempting to do a U-turn on two different occiasions once the U-turn has been completed the car would stop and turn off. There was not power. Would attempt to restart the car and it would not. Needed to get a jump-start for the car to start. One other time when attempting to do a U-turn the car would act as if would stop, in this case did not but took about 2 miles before it would accelerate properly
- Reported
- Sep 2025
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionSep 2025 · ODI 11684552Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the vehicle was violently shaking. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 57,000.
- Reported
- Sep 2025
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2025 · ODI 11678526Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the steering wheel was shaking, and the contact noticed a burning odor. Additionally, the transmission failed to shift as intended. The vehicle was taken to an independent mechanic, where it was diagnosed with a fractured half-shaft. The contact was informed that the half-shaft needed to be replaced. The vehicle was not repaired. The vehicle was towed to the residence. The contact referenced NHTSA Campaign Number: 17V301000 (Power Train); however, the VIN was not included in the recall. The vehicle had been taken to the dealer several times; however, the failure recently became a persistent failure. The contact was referred to the NHTSA Hotline to report the failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 90,862.
- Reported
- Aug 2025
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2025 · ODI 11677084Details +Close −
My front passenger active headrest deployed while parked.
- Reported
- Jul 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringApr 2025 · ODI 11657423Details +Close −
When driving my Jeep Compass, there have been numerous instances of the vehicle stalling out when slowing down or stopping at a light/stop sign. This has happened on busy roads, at busy intersections, and on country roads. When it happens, I cannot control any aspect of the vehicle; the breaks no longer work, I cannot turn the wheel, I cannot change gears or easily put it into park, and it takes multiple attempts to turn it off and back on. There are no warning lamps, messages or other symptoms prior to the incidents occurring, which started on 4/22/2025. Today, 4/29/2025, I checked my oil level and found that it was extremely low, although it should not be and I'm not yet due for an oil change. The Jeep Compass is going through more oil than usual and there is no message or notification showing at any time. I believe that this is the cause of the issues, and makes it extremely unsafe for myself, my passenger and other drivers/vehicles as it has happened on the highway and at intersections, where it could easily result in a serious accident.
- Reported
- Apr 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2025 · ODI 11653786Details +Close −
When driving the vehicle it has shut off the engine and stalled, it also shut off and a few milliseconds later restarted on the highway has done the multiple time
- Reported
- Apr 2025
- Incident date
- Mar 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsMar 2025 · ODI 11650482Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated while driving approximately 30-40 MPH, the driver’s side front seat belt unclipped and failed to secure the occupant. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 108,000.
- Reported
- Mar 2025
- Incident date
- Mar 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2025 · ODI 11643897Details +Close −
Wiring compartment under the front wheel well is completely eroded away which caused my vehicle to completely stop driving and turning on. When looking at the whole wiring harness under the wheel well, wires were completely falling out of where they connect to the fuses because of how bad the erosion is. I was driving my car with my 4 year old child in it on the highway and it started to jerk, lights started flashing on the dash, including the airbag light, and then all at once shut completely off, lights went out, would not start back up at all. I had it towed back to my house and now it will not start up at all. I replaced a bunch of parts to it and then that is when I discovered that it was the whole wiring box under the wheel well that had corrode a bunch of wires. When hooking up the battery to try and jump it to. see if it would start, the wires that were loose started sparking and almost caught fire.
- Reported
- Feb 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2025 · ODI 11634327Details +Close −
Unknown
- Reported
- Jan 2025
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2024 · ODI 11631692Details +Close −
Auto Start Stop feature stop working and caused my car to stall. I had to set my car to stop, take my foot of the break. Re started my car, all while traffic was going, in danger of getting rear ended.
- Reported
- Dec 2024
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherOct 2024 · ODI 11619266Details +Close −
Uconnect radio screen has severe delamination. This caused ghost presses on the screen. The ghost presses continuously make random phone calls including calls to emergency services. This poses a severe safety hazard as the operator has to pick their phone up to communicate with emergency personnel so law enforcement does not send a responding officer thinking there’s an emergency. It also poses a safety hazard for responding emergency personnel trying to respond to the false emergency notification.
- Reported
- Oct 2024
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherSep 2024 · ODI 11613584Details +Close −
Car shakes when on hill hadly
- Reported
- Sep 2024
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2024 · ODI 11612403Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that several warning lights were illuminated after restarting the vehicle. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,955.
- Reported
- Sep 2024
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2024 · ODI 11604073Details +Close −
While driving Jeep losses power and stops. At garage now and they can’t find reasonable explanation. Has less than 50k miles. Danger while driving since it just shuts off while no lights come on to indicate problems
- Reported
- Jul 2024
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesMay 2024 · ODI 11586319Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated that when the vehicle was started, the ABS, traction control, and other unknown warning lights illuminated. On another occasion, while driving at approximately 15 MPH, the tires locked up and unlocked. The vehicle was taken to a dealer where it was diagnosed that the PCU sensor needed to be replaced. The vehicle was not repaired, and the vehicle was towed back to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 158,000.
- Reported
- May 2024
- Incident date
- Apr 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2024 · ODI 11573513Details +Close −
Driver side headrest has deployed, and there was no warning or notification prior to this happening. I should not have to pay hundreds of dollars on a replacement if clips or what may it be to hold device together are faulty.
- Reported
- Feb 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2024 · ODI 11572526Details +Close −
Let me start by saying I am an electrician. I have had several electrical problems with this car, most recently my Headlights come on intermittently. I start my car and turn the headlight switch on, sometimes it takes up to 20 minutes for them to kick on. I have checked the batteries, the Fuses, the grounding connections, and the switch. This is very dangerous, and I have already spent money trying to fix the problem to no avail. I travel a lot and It's frightening when it gets dark and I have to switch the headlights on while driving. I have no way of knowing if they are working while I'm on the road. I see several other people complaing of the same exact problem, why hasn't a recall been issued?
- Reported
- Feb 2024
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2024 · ODI 11570745Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal sound coming from the front of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with an excessive amount of play in the passenger’s side front axle. The contact was advised to take the vehicle to a transmission specialist. The vehicle was not repaired. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 68,900.
- Reported
- Feb 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemFeb 2024 · ODI 11570290Details +Close −
The defrost system built into the front windsheild shorted out. This issue resulted in sparking and smoking inside of the car while the front electrical defrost was turned on. This issue could have easily resulted in catastrophic events had we not realized exactly what was happening. There were no warnings of the sytem being in failure. The issue is also apparently not covered under the vehicle warranty and now will cost out of pocket to replace something that I had no control over. The dealership was able to confirm the issue.
- Reported
- Feb 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2024 · ODI 11567464Details +Close −
Two times while driving the car shuts completely down, No acceleration, no warning lights, hard to steer. Both times luckily I was on a low traffic road. After it completely stopped and I tried to restart the car it would sound like it wanted to turn over but never did. It sounded like when someone floods a car. Another time it was -20 outside and I was starting it from my key starter ( I don't have one of the newer key fobs)...mine has a normal key with an electric lock and auto start buttons. Anyway I pushed the starter button and it acted like normal with the headlights blinked twice and normally it starts in about 3 seconds. When I went to get in my car it was off and stone cold. I went to start it and acted like I previously stated. The master mechanics can't find anything wrong with it both times I've had my car towed to the repair shop. They replaced the sparkplugs and battery and it happened again after it was "fixed" .
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJan 2024 · ODI 11566123Details +Close −
Auto stop/start will malfunction and show a message saying to cut the car off and start it again. This poses a huge safety issue as it can cause an accident from not starting up and shutting off when it stops. Car also says “please park safely car will shut off soon”. My alternator has been checked and the aux battery and regular battery have been replaced as well so they are unable to figure out why I’m getting this message.
- Reported
- Jan 2024
- Incident date
- Jan 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherDec 2023 · ODI 11559069Details +Close −
The engine malfunctioned on the freeway causing my brother to have to pull to the side as safely as possible. The engine was smoking and all of the electrical systems started to fail. It said it was overheating.
- Reported
- Dec 2023
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemNov 2023 · ODI 11553731Details +Close −
UNKNOWN the screen on my JEEP COMPASS has gone dark i can't see anything to let me know what functions are happening I have spoken to Jeep and they said i have to replace the unit at over $2000.i believe its a dangerous situation. Can someone please help me
- Reported
- Nov 2023
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringOct 2023 · ODI 11552785Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated while driving at approximately 60 MPH, there was an abnormal clunking sound detected. While turning the steering wheel, the abnormal sound was detected. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, who stated the failure was due to the rack and pinion. The parts were back ordered. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,000.
- Reported
- Oct 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringOct 2023 · ODI 11552592Details +Close −
I was traveling northbound on ih35 near exit 329 outside of Waco, Tx travel to Dallas Tx I was in the middle of the highway during rainfall when my jeep completely shut down on me without warning all lights came on radio went black, brake was stiff, steering wheel locked. I had to have my jeep towed $300 later. My vehicle was in park and the vehicle said not in park. Vehicle wouldn’t start up. I was in the 3rd lane of a 4 lane highway when the vehicle stalled and shut off easily could have gotten hit from oncoming traffic. I was on the side of the road for 5 hours not knowing what was wrong with my vehicle. I had a full tank of gas and fluids were A1. I looked up my vin with no recalls being shown. Googled the issue and nothing has been done for anyone that has experienced this scary situation.
- Reported
- Oct 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemOct 2023 · ODI 11549206Details +Close −
2017 Jeep Compass has been having an issue with either the start-stop mechanism or the brakes. I was at a single lane red light. The engine went through the start-stop sequence, but when the light turned green and I released the brake, the car struggled to come to life at all and began to stall out. I had to wiggle the steering wheel and shift the gears to multiple places before returning it to drive and thankfully being able to keep moving. I turned the feature off in my car to prevent it from having any further issues while I just made it to work and back home. When I got to the next light and stepped on the brake, I heard a sound and when I looked down and noticed that the parking brake had engaged on its own. Fortunately I was near the dealership, but I was terrified that I was not going to make it there even. After keeping it over night and test driving it, they found nothing wrong with the vehicle at all. This is not the first time this has happened and we took the Jeep to the dealership only to be told that there was nothing they could find wrong with it. I have found several other complaints by other people saying the same exact thing. They are having this issue and when they take it to their service center, they are being told it is fine. This is not fine, and the fact that there has been absolutely nothing done about this simply because there hasn't been any evidence is ridiculous. This is truly unacceptable and I do not feel safe driving this vehicle. Period. There is something seriously wrong with it that no mechanics seem to be able to pinpoint whatever the issue is.
- Reported
- Oct 2023
- Incident date
- Oct 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineSep 2023 · ODI 11547124Details +Close −
The contact owns a 2017 Jeep compass. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled without warning. The contact was able to restart the vehicle; however, the failure recurred. The message to “Stop Safely - Vehicle Will Shutoff Soon” was displayed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the failure could be related to the electrical system. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Reported
- Sep 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainSep 2023 · ODI 11544018Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated that while his wife was driving at undisclosed speeds, the vehicle stalled on several occasions. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. The VIN was not available.
- Reported
- Sep 2023
- Incident date
- Sep 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherSep 2023 · ODI 11543026Details +Close −
My sun roof exploded while I was driving on the highway. It was closed and my cover was on, which stopped the glass from coming inside and hitting me or my 1 yr old son
- Reported
- Sep 2023
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemAug 2023 · ODI 11541521Details +Close −
This car is having tons of electrical issues. From wire malfunctions in the radio to the ORC module failing. All lights for air bags, abs breaks, check engine, and everything electrical are beeping and flashing. The air bags will not work if I get in an accident and I've read they can deploy at any time while I am driving! If you look online, Chrysler/Jeep has LOTS of ORC failure issues and have even recalled for this for it before. This issue should be covered for until at least 100k miles. Some people have had this ORC module fail at as little as 18k miles. I still have 2 warranties on this car and not one covers it. Chrysler/Jeep should be responsible for fixing this. It is a risk to to peoples lives. I'm not understanding why this is still an issue in 2023 with no penalties to Chrysler/Jeep when it's been happening for over 10 years!? I'm hoping writing this will add one more person to the lost of issues Jeep has so something can be done about it.
- Reported
- Aug 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherAug 2023 · ODI 11540492Details +Close −
Unknown A frame cracked in half on passenger side
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemAug 2023 · ODI 11537293Details +Close −
While driving down the road, all doors closed, and with the lift gate closed the Jeep Compass' Emergency Parking Break is engaging at random. Shortly before it does this the vehicle loses ability to accelerate. A quick google search has yielded many hits on many Jeep Compass and Jeep Cherokee owners from years ranging from 2014 to 2020 having the same problem and Jeep refusing to acknowledge or fix the issue. This is a serious safety concern that is going to get people killed.
- Reported
- Aug 2023
- Incident date
- Aug 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2023 · ODI 11532724Details +Close −
the auto start/stop function shuts vehicle off and unable to start gain my safety and of others was high as it happens on multiple lane highways unable to reproduce as it can happen randomly, there were no warning lights or any other sign of future stalling or complete shut down when stopping.
- Reported
- Jul 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2023 · ODI 11532766Details +Close −
My Jeep was manufactured August 2016 directly after a recall for camshaft position sensory and crankshaft position sensor. For the past 3 years I have gotten a periodical check engine light for the camshaft position sensor in bank 1. Two weeks ago the engine began to stall at random times and the camshaft position sensor light came back on. I replaced it this weekend and the issue is persisting. I've checked everything else and there are no other codes that are pulling. I have had it inspected at my employment since I work for a dealership. The engine stalling on the highway is putting me and other drivers at a huge safety risk. I have almost been hit three times when it has stalled and there is nothing I can do in the middle of the road.
- Reported
- Jul 2023
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Parking BrakeJul 2023 · ODI 11530683Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated while driving 30 MPH, the vehicle would not properly accelerate. After several minutes the vehicle accelerated at a high speed with the check engine warning light, and the electric parking brake warning light illuminated. The contact desperately depressed the brake pedal and the vehicle come to a stop and started jerking. The vehicle was taken to an independent mechanic who replaced the electronic brake pedal however, the failure reoccurred. The vehicle was taken to an independent mechanic and the throttle body was replaced but the failure reoccurred. The manufacturer was contacted, and the contact was informed that there was no recall for the failure. No additional assistance was provided. The failure mileage was 121,000.
- Reported
- Jul 2023
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2023 · ODI 11526700Details +Close −
Known jeep problem- my screen is delaminating which is causing the radio stations to change, climate to turn on and off, phone calls to be made, etc. all whilst the vehicle is in motion, creating distractions.
- Reported
- Jun 2023
- Incident date
- Jun 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2023 · ODI 11525264Details +Close −
Delamination of touch screen to radio/electronic control panel. This causes the system to touch random portions of the screen, deeming it uncontrollable. The system will also make phone calls I’m not trying to make. More importantly, when I try to make phone calls, it will immediately disconnect the call. I had an emergency on the road recently and needed to make and receive calls but was unable to! In addition, I was driving and trying to figure out how to get my phone to work, which was a huge danger to me and others. This is stock equipment manufactured by LG. The first sign of this issue was the screen changing randomly, plus there is visible signs of delamination, which at first i believed to be water damage. No one has raised this issue after inspection, but after doing a quick search, I see that it is a widespread problem among Jeep vehicles.
- Reported
- Jun 2023
- Incident date
- May 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringMay 2023 · ODI 11520454Details +Close −
While driving at highway speeds, the engine shut off and power steering is disabled. The dashboard says that the car is still on and will not restart the car. This is an EXTREEMLY dangerous situation, and my family is lucky to be alive. The problem had been reproduced by Christian Brother Automotive. They have replaced the camshaft sensor as well as the batteries and updated the firmware of the car. The issue continues to persist, and Christian Brothers will not release the car to me. No the Vehicle has not bee inspected by the manufacturer, police, insurance representative. No Warning lamps, messages or other symptoms presented themself prior to the problem. After about 20 minutes the car is can be restarted and will operate as normal until it automagically cuts out the next time.
- Reported
- May 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
EngineApr 2023 · ODI 11518372Details +Close −
Coolant temperature heating with no root cause issue. Dealership cannot diagnose. And no recalls when there are tons of people posting about this
- Reported
- Apr 2023
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Latches/Locks/LinkagesApr 2023 · ODI 11517922Details +Close −
The contact owns a 2017 Jeep Compass. The contact stated that while driving at various speeds, the hood latch inadvertently unlatched without warning. The contact stated that the safety latch would prevent the hood from opening fully; forcing the contact to stop the vehicle and manually close the hood. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 74,000.
- Reported
- Apr 2023
- Incident date
- Nov 2022
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(4)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Power TrainSep 2017 · 17V301000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.
Risk: If the left front halfshaft disengages or breaks, the vehicle will have a loss of drive. Additionally, if the vehicle is parked without using the parking brake, the vehicle may roll, despite being in 'Park.' Either condition may increase the risk of a crash.
Remedy: Chrysler will notify owners, dealers will inspect the left front halfshaft for engagement and replace any that are not properly engaged in the transmission, free of charge. The recall began on June 12, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T26.
Open full NHTSA recall record →EquipmentJul 2017 · 17V433000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
Risk: If a customer follows the User's Guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.
Remedy: Chrysler will notify owners and will replace the User's Guides with a corrected version, free of charge. The recall began August 22, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T46.
Open full NHTSA recall record →Electrical System · 17V740000Details +Close −
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Risk: An instrument cluster that is too bright, and cannot be dimmed, can reduce the driver's ability to see at night, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update IPC software, as necessary, free of charge. The recall began December 8, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T70.
Open full NHTSA recall record →Equipment · 17V824000Details +Close −
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
3 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.
NHTSA opened AQ17-004 to determine whether Northwest Chrysler Jeep Dodge of Houston, Texas (Northwest) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. 30120(i)). NHTSA issued information request letters (IRs) to Northwest and Fiat Chrysler Automobiles US LLC (FCA) in August 2017, and again in October 2017 and December 2017. NHTSA's investigation indicated that Northwest sold and delivered at least 310 recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers. On August 19, 2020, NHTSA entered into a Settlement Agreement with Northwest and its parent company, Ken Garff Automotive LLC, to resolve the Audit Query. In the agreement, Northwest agreed to pay a $100,000 civil penalty and Ken Garff agreed to certain training and auditing requirements. The training relates to company policy, procedures, and compliance to prohibit sales of motor vehicles with open recalls and the integration of FCA's recall notifications into the dealership's inventory system.This Audit Query is closed.
Crash-test ratings
2017 Jeep Compass SUV 4WD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2017 Jeep Compass SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Compass FWD | 2.0L 4-cyl | Front-Wheel Drive | Manual 5-spd | 23 | 30 | 25 |
| Compass FWD | 2.4L 4-cyl | Front-Wheel Drive | Manual 5-spd | 23 | 28 | 25 |
| Compass FWD | 2.0L 4-cyl | Front-Wheel Drive | Automatic (variable gear ratios) | 22 | 26 | 24 |
| Compass 4WD | 2.4L 4-cyl | All-Wheel Drive | Manual 5-spd | 22 | 27 | 24 |
| Compass FWD | 2.4L 4-cyl | Front-Wheel Drive | Automatic 6-spd | 21 | 27 | 23 |
| Compass 4WD | 2.4L 4-cyl | 4-Wheel Drive | Automatic 6-spd | 20 | 25 | 22 |
| Compass 4WD | 2.4L 4-cyl | 4-Wheel Drive | Automatic (variable gear ratios) | 20 | 23 | 21 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
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2017 Jeep Compass: frequently asked
What does the complaint record show for the 2017 Jeep Compass?
Owners filed 228 NHTSA complaints about the 2017 Jeep Compass. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2017 Jeep Compass?
The most-reported problem areas are Electrical System (29% of complaints) and power train (17%).
How many recalls does the 2017 Jeep Compass have?
4 recalls have been issued that affect the 2017 Jeep Compass, covering components such as power train. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2017 Jeep Compass get?
The EPA rates the 2017 Jeep Compass between 21 and 25 mpg combined, depending on trim and drivetrain.