Model-year record

2010 Jeep Compass
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
81
Reports to NHTSA, 2010
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
25
EPA estimate
Known issues
Air Bags issues lead owner complaints (21% of 81 reports), followed by structure (12%).
+ 8 more component categories with fewer reports.
Share of all 81 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 10744677, ODI 10706499, ODI 10556818, ODI 11382863, ODI 11073141.
Individual complaint reports(81)
Showing the 50 most recent reportsVehicle Speed ControlFeb 2024 · ODI 11574614Details +Close −
System failed was the throttle body, power (engine?) and brakes. I was unable to accelerate while going up a hill. When this happened the whole vehicle shut off which wouldn't allow me to push in the break pedal since I was still in drive. This could of caused us to be hit from the traffic following behind me. This put our lives at risk. Unknown, unsure what is being questioned as far as repeoducing a problem? It has failed my states safety inspection yesterday. I just purchased this vehicle a week ago. Warning lights were lightening bolt, abs light and traction control light.
- Reported
- Feb 2024
- Incident date
- Feb 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemApr 2023 · ODI 11515187Details +Close −
The brake and ABS are on. Also there is a lightning bolt that appears on the cluster. The honk does not want to work as well and it is associated with the airbag since its installed with it in the center of the steering wheel.
- Reported
- Apr 2023
- Incident date
- Mar 2023
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJul 2022 · ODI 11472682Details +Close −
The contact's son-in-law owns a 2010 Jeep Compass. The contact stated that while the vehicle was at an independent mechanic for an oil change and tire rotation, the mechanic informed him that the rear subframe was cracked. The mechanic advised the contact's son-in-law to not drive the vehicle until the rear subframe was replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
- Reported
- Jul 2022
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionDec 2021 · ODI 11442742Details +Close −
my front and rear sub-frame rotted out, making my vehicle dangerous to drive for me my family and other passengers that ride in my vehicle,it is also a danger to other vehicles and persons on the road. Chrysler knows of this problem with 2010 jeep compass but has never issued a safety recall, it seems only fair that Chrysler should held responsible to recall this vehicle since they used cheap parts knowing they would not hold up in states with heavy winters and the use of salt on roadways.
- Reported
- Dec 2021
- Incident date
- Nov 2021
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJan 2021 · ODI 11388379Details +Close −
MY 2010 JEEP COMPASS WAS TAKEN IN FOR AN INSPECTION TODAY. IT FAILED FOR LOWER FRONT SUBFRAME BEING TOTALLY RUSTED OUT. THIS IS UNACCEPTABLE FOR A 10 YEAR OLD VEHICLE AND VERY UNSAFE!
- Reported
- Jan 2021
- Incident date
- Jan 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2020 · ODI 11382863Details +Close −
THE AIR BAG LIGHT REMAINS ON AND IT CHIMES.
- Reported
- Dec 2020
- Incident date
- Mar 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemDec 2020 · ODI 11377474Details +Close −
EVERY TIME I FILL MY JEEP UP IT STARTS JERKING THEN COMPLETELY QUITS. I RESTART MY JEEP AND START TO PULL OUT ONTO THE STREET AND/OR HIGHWAY IT STILL JERKS FOR THE FIRST FEW SECONDS THEN QUITS. I HAD A ENGINE DIAGNOSTIC TEST AND HAD TO REPLACE THE CANISTER COSTING ME $248.00 NOT COUNTING LABOR COST. THIS HAS BEEN AN ISSUES FOR THE LAST SEVEN MONTHS TO DATE, THE JERKING AND SHUTTING OFF OF MY JEEP
- Reported
- Dec 2020
- Incident date
- May 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherSep 2020 · ODI 11360185Details +Close −
THE VEHICLE KEEP ON HONKING ON IT OWN. WE TOOK THE VEHICLE TO THE DEALERSHIP WHICH THE DIAGNOSED AND REPAIRED THE PROBLEM BUT THE VEHICLE FROM TIME KEEPS HONKING. WE TOOK IT BACK TO THE DEALERSHIP THEY SAY THERE'S NO CODE SHOWING UP FOR THE AND IT NEVER WENT OFF WHILE THERE.
- Reported
- Sep 2020
- Incident date
- Aug 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2020 · ODI 11330416Details +Close −
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT OCCASIONALLY, THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
- Reported
- Jun 2020
- Incident date
- Apr 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlApr 2020 · ODI 11320890Details +Close −
I HAVE BEEN DRIVING MY VEHICLE FOR ALMOST A YEAR NOW IT AND IT SEEMS LIKE THE CLUTCH PEDAL IS BINDING, THE PEDAL DEPRESSES WHEN I'M DRIVING BUT FEELS LIKE IT HAS SOME KIND OF RESISTANCE. I'M NOT SURE IF IT MAY BE AN UNDERLYING ISSUE OR NOT BUT THIS IS BEST HOW IT CAN BE DESCRIBED.
- Reported
- Apr 2020
- Incident date
- Apr 2020
- Mileage
- Not provided
- Outcome flags
- None reported
Seat BeltsNov 2019 · ODI 11280396 · crash · 1 injuriesDetails +Close −
TL* THE CONTACT OWNED A 2010 JEEP COMPASS. WHILE DRIVING 25 MPH, ANOTHER VEHICLE TURNED LEFT WITHOUT YIELDING THE RIGHT OF WAY. AS A RESULT, THE CONTACT SLAMMED ON THE BRAKE PEDAL AND REAR ENDED THE OTHER VEHICLE. THE DRIVER'S SEAT BELT FAILED TO ENGAGE AND ALL THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND BURNS TO THE LEFT ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE SIDE OF THE ROAD AND WAS TOWED TO A LOT. THE VEHICLE WAS LATER DEEMED DESTROYED. THE WINDSHIELD, PASSENGER SIDE HEADLIGHT, AND DRIVER'S DOOR WERE DAMAGED. THE CONTACT MENTIONED THAT IN 2017, THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL AT THE FARICY BOYS CHRYSLER JEEP (4950 NEW CAR DR, COLORADO SPRINGS, CO 80923, (855) 846-8666). THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS 120,000. *BF *TR
- Reported
- Nov 2019
- Incident date
- Nov 2019
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Unknown Or OtherOct 2019 · ODI 11266052Details +Close −
JEEP COMPASS HAS JUST OVER 61,000 MILES, WHEN TURNING TO GO UP MY DRIVEWAY THE CONTROL ARM FELL TO THE GROUND. I HAD TO PURCHASE NEW VEHICLE AS THIS WAS UNSAFE TO DRIVE. THE SERVICE DEPARTMENT AT LIA JEEP OF NORTHAMPTON REPORTED TO ME THAT I WOULD KEEP CONTINUING HAVING OTHER PROBLEMS WITH UNDERNEATH THE CAR EVEN IF REPAIRED AS IT WAS SO BAD. THIS IS WHY I CHOSE TO GET NEW VEHICLE. METRO JEEP OF CHICOPEE, MA TOOK IS AS A TRADE AND WILL BE TOWED THERE TODAY. 10/4/19 I WAS VERY THANKFUL THAT THIS DID NOT HAPPEN AT HIGH RATE OF SPEED OR I MAY NOT BE TYPING THIS RIGHT NOW.
- Reported
- Oct 2019
- Incident date
- Oct 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringSep 2019 · ODI 11256534Details +Close −
AFTER PURCHASING MY NEW/USED COMPASS FROM A DEALER IN TOWN I WENT TO FILL THE GAS TANK UP. NOT REALLY A PROBLEM THIS TIME FILLING THE TANK BUT UPON STATING THE VEHICLE IT STARTED TO STALL SHAKE , SPIT, AND SPUTTER DOWN THE ROAD AFTER ONLY ABOUT A 1/10 OF A MILE. DURING THIS TIME OF STALL THE STEERING BECAME ALMOST IMPOSSIBLE TO TURN WHILE DRIVING TOWARDS ONCOMING TRAFFIC . THIS WASNT THE ONLY TIME IT DONE THIS ....NO EVERY TIME I GO TO FILL UP THE TANK WITH GAS IT DOES THE SAME THING AND ACTS THE SAME WAY IT STRAIGHTENS UP AFTER RUNNING A FEW MILES (IF IT STAYS RUNNING ) OR RESTARTING THE ENGINE. LATELY IT TAKES ME ABOUT A HALF AN HOUR TO FILL THE TANK BECAUSE THE PUMP SHUTS OFF LIKE IT IS ABOUT TO OVER-SPILL EXCEPT THE TANK IS EMPTY AND IT ISN'T THE PUMP BECAUSE IT DOES THIS AT EVERY GAS STATION I COME TO NOW. THE SAFETY FACTOR HERE IS THE STALLING WHILE IN MOTION WITHOUT WARNING LOOSING CONTROL OF WHERE MY CAR IS GOING IS A SAFETY HAZARD AND THIS NEEDS TO BE ADDRESS BEFORE A HEAD ON COLLISION
- Reported
- Sep 2019
- Incident date
- Aug 2019
- Mileage
- Not provided
- Outcome flags
- None reported
EngineAug 2019 · ODI 11246070Details +Close −
CAR STALLS AFTER FILL UP, NO OTHER TIME.I DO NOT OVER FILL.AFTER LEAVING THE GAS PUMP, THE CAR "BUCKS" AND THEN STALLS ONE OR TWO TIMES WHILE IN TRAFFIC AS I TRY TO LEAVE A TRAFFIC LIGHT OR DRIVE IN THE TRAFFIC. CAR IS IN MOTION WHEN THIS HAPPENS ON CITY STREETS. STARTED IN 2017 AND CONTINUES TO TODAY.
- Reported
- Aug 2019
- Incident date
- Jul 2017
- Mileage
- Not provided
- Outcome flags
- None reported
StructureAug 2019 · ODI 11242943Details +Close −
THE CAR LEAKS THRU THE OVERHEAD LIGHTS DURING RAIN/STORMS WHICH CAUSES THE WATER TO COME ONTO THE SHIFT CONTROL COLUMN CAUSING MAJOR DISTRACTION WHILE DRIVING. IN ADDITION, THE WATER LEAKAGE ALSO RUNS ALONG THE DRIVER SIDEBAR, AND POOLS ON THE DRIVERS FLOORBOARD AND THE SEAT IMMEDIATELY AFT. THIS IS A SAFETY HAZARD WHEN WATER IS POURING OUT OF THE OVERHEAR DOME LIGHTS ONTO THE SHIFTER/DRIVER WHILE DRIVING. RAIN COMES IN BE IT STATIONARY OR DRIVING. THIS HAS BEEN A CONSTANT PROBLEM SINCE WE HAVE OWNED THIS CAR. WE HAVE REPAIRED/REPLACED THE SUNROOF, NEW WINDSHIELD...NOTHING WORKS. THIS CAR IS A SAFETY HAZARD, I DON'T ALLOW ANY MEMBERS OF MY FAMILY TO DRIVE IT ANY LONGER.
- Reported
- Aug 2019
- Incident date
- Aug 2019
- Mileage
- Not provided
- Outcome flags
- None reported
EngineAug 2019 · ODI 11241597Details +Close −
CAR RANDOMLY SHUTS OFF WHILE DRIVING. STARTED WITH NO KNOWN CAUSE THEN IT STARTED DOING THIS AFTER FUELING THE CAR. HAVE SEEN THAT IT IS A WELL KNOWN PROBLEM WITH JEEP COMPASS, AND OTHER MODELS LIKE THE COMPASS.
- Reported
- Aug 2019
- Incident date
- Jan 2019
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJul 2019 · ODI 11229446Details +Close −
I BROUGHT MY VEHICLE A 2010 JEEP COMPASS TO BODWELLS JEEP IN BRUNSWICK MAINE LAST YEAR TO HAVE THE CROSSMEMBERS INSPECTED. THERE IS AN EXTENDED WARRANTY ON THIS VEHICLE FOR 10 YEARS. LAST YEAR THEY TOLD ME THAT IT WAS IN PERFECT SHAPE AND NOW THIS YEAR THE CROSSMEMBERS ARE SO RUSTED THROUGH THAT THERE IS A GIANT HOLE. THEY DON'T WANT TO FIX IT FOR FREE AND MY CAR WILL NOT PASS INSPECTION.
- Reported
- Jul 2019
- Incident date
- Mar 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2019 · ODI 11228417Details +Close −
CAR RANDOMLY SHUTS OFF WHILE IN MOTION. WILL RESTART AFTER SHUT OFF. HAS DOES THIS MANY TIMES . THIS HAS BEEN HAPPENING FOR QUITE SOME TIME. LOOKED IT UP AND IT'S A COMMON PROBLEM THAT NEEDS TO BE ADDRESSED.
- Reported
- Jun 2019
- Incident date
- Jun 2019
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJun 2019 · ODI 11222148Details +Close −
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. AFTER FUELING THE VEHICLE, IT SPUTTERED AND STALLED. THE VEHICLE WAS ABLE TO RESTART AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE INTAKE MANIFOLD SENSOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 102,000.
- Reported
- Jun 2019
- Incident date
- Jan 2019
- Mileage
- Not provided
- Outcome flags
- None reported
StructureJun 2019 · ODI 11218568Details +Close −
RUSTED SUBFRAME. RECALLED IN SOME STATES CONSIDERED SALT BELT STATES BUT NOT NEBRASKA, WHY NOT? THIS IS HORRIBLE. NOTHING ELSE IS SO RUSTY IT IS CRUMBLING LIKE THE SUBFRAME.
- Reported
- Jun 2019
- Incident date
- Jun 2019
- Mileage
- Not provided
- Outcome flags
- None reported
SuspensionMay 2019 · ODI 11205724Details +Close −
PURCHASED IN 2017, 4 MONTHS LATER PUT CLOSE TO $4000.00 IN SUSPENSION AND FUEL FILLER TUBE DUE TO EXTREME RUSTING. NOW ON APRIL 15, 2019 TOOK IT IN FOR OIL CHANGE AND WAS WRITTEN ON PAPER BUT NOT TOLD TO ME. I JUST WAS GOING THROUGH THE PAPERS TODAY BECAUSE THE BBB SAID THEY CAN'T HANDLE MY PROBLEM. MDH 0826XX IS A SAFETY BULLETIN THAT EXTENDED THE COVERAGE FOR THIS PROBLEM. I STILL OWE ON THIS AND THE DEALER SHOULD BE HELD ACCOUNTABLE FOR ALL OF THESE PARTS I PAID FOR SOME ALREADY BUT THIS I WON'T PAY FOR. WHY ISN'T RANDY WISE CHYRSLER RESPONSIBLE? ALL THESE SAFETY THINGS SHOULD HAVE BEEN FIXED BEFORE THEY SOLD IT WITH TERRIBLE SAFETY DEFECTS THAT THEY WERE AWARE OF. YOU CAN'T DO ALL THE SUSPENSION WORK THEY DID AND NOT NOTICE A ROTTEN CRADLE!!! I AM MORE UPSET NOWTHAN I CAN EVEN SAY. I'M A 69 YEAR OLD WOMAN WITH A 72 YR OLD DISABLED HUSBAND!!
- Reported
- May 2019
- Incident date
- Apr 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemApr 2019 · ODI 11192888Details +Close −
I JUST FILLED UP MY CAR AND ABOUT 1 MILE FROM MY HOME THE CAR STALLED OUT WHILE MAKING A TURN. I WAS DRIVING AT ABOUT 15 MPH IN THE CITY. I ALMOST CRASHED THE CAR BECAUSE THE STEERING WHEEL LOCKED UP AND I NEEDED AN ENORMOUS AMOUNT OF PRESSURE ON THE BRAKE PEDAL TO STOP MY CAR.
- Reported
- Apr 2019
- Incident date
- Dec 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherFeb 2019 · ODI 11182574Details +Close −
FILLED MY GAS TANK AT THE GAS STATION BEFORE GETTING ONTO THE HIGHWAY. CAR STALLED AND TURNED OFF MERGING ONTO THE HIGHWAY ABOUT A MILE DOWN THE ROAD. LOST CONTROL OF BREAKS AND STEERING. NO WARNING LIT UP ON DASH. GOOGLED AND FOUND OUT MANY OTHERS HAVE THIS ISSUE. THIS IS DANGEROUS AND I WAS ALMOST KILLED, SOMETHING NEEDS TO BE DONE.
- Reported
- Feb 2019
- Incident date
- Feb 2019
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemOct 2018 · ODI 11133155Details +Close −
CAR STALLS AFTER YOU FILL UP THE GAS TANK AND DRIVE AWAY FROM THE GAS STATION. IF YOU COME TO STOP AND/OR IDOL WITHIN 5 MINUTES OF FILLING UP YOUR CAR TANK OR COASTING ALONG IT WILL STALL.
- Reported
- Oct 2018
- Incident date
- Oct 2018
- Mileage
- Not provided
- Outcome flags
- None reported
StructureSep 2018 · ODI 11130565Details +Close −
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT STATED THAT THE FRONT SUBFRAME OF THE VEHICLE WAS RUSTED AND SPLIT IN HALF. THE DEALER (RAMEY CHRYSLER DODGE JEEP RAM, 27992 GOV G C PEERY HWY, NORTH TAZEWELL, VA 24630 (276) 988-6526) WAS CONTACTED AND STATED THAT THE VEHICLE WAS ONLY INCLUDED IN A SEAT BELT RECALL. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST; HOWEVER, THE CONTACT HEARD A MESSAGE ABOUT THE RUST FAILURE WHEN SHE WAS PLACED ON HOLD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.
- Reported
- Sep 2018
- Incident date
- Aug 2018
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringSep 2018 · ODI 11129404Details +Close −
I'VE OWNED A 2010 JEEP COMPASS FOR TWO YEARS NOW. I USE IT AS A WORK VEHICLE. RECENTLY IT STARTED MAKING A VERY ROUGH SOUNDING NOISE GOING DOWN THE ROAD. IT WOULD BE DEEP AND DISGRUNTLED AND THEN HIGH PITCHED ALMOST WHISTLING. I TOOK IT TO A MECHANIC AND THEY SAID THE FRONT SUBFRAME IS RUSTED SO BAD IT'S UNSAFE TO DRIVE. SO I STARTED LOOKING INTO THE ISSUE ONLINE AND THERE ARE DOZENS AND DOZENS OF OTHER JEEP OWNERS COMPLAINING ABOUT THE SAME ISSUE WITH THEIR JEEPS. AND TO MAKE IT ALL WORSE JEEP SEEMS TO WANT TO DO NOTHING ABOUT IT. IT'S UNSAFE AND IT'S GOING TO GET SOMEONE SEVERELY HURT OR KILLED.
- Reported
- Sep 2018
- Incident date
- Sep 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2018 · ODI 11121972Details +Close −
"TAMARA RECALL" WHERE I TOOK MY CAR THEY SAID THEY COULD NOT FIND WHAT WAS CAUSING THE CAR TO HESITATE ARE TRANSMISSION SLIPPING. THIS HAPPEN WHEN THE CAR WARMS UP AND DOES IT UNTIL YOU REACH ABOUT 50 MILES A HOUR. THE MECHANIC CLEAN TRANSMISSION SCREENS AND CHANGE FLUIDS. STILL DID NOT CORRECT THE PROBLEM.
- Reported
- Aug 2018
- Incident date
- Jun 2018
- Mileage
- Not provided
- Outcome flags
- None reported
EngineAug 2018 · ODI 11121547 · 1 injuriesDetails +Close −
FIRST OF ALL, THIS IS ONE OF THE MOST COMMON COMPLAINTS OF THE ENTIRE JEEP COMPASS LINE AND IT STILL HAS NOT BEEN RECALLED. MY JEEP COMPASS 2010 STALLS RANDOMLY WHEN I DRIVE AND IS A MAJOR HAZARD. 2 MECHANICS INCLUDING A LOCAL DEALER ARE UNABLE TO DIAGNOSE THE PROBLEM (WHICH IS A COMMON THEME IN ALL OF COMPLAINTS REGARDING THE JEEP COMPASS). IT HAS ALMOST CAUSED AN ACCIDENT SEVERAL TIMES WITH ME (ANOTHER COMMON THEME) AND IT MAY EVENTUALLY TAKE A DEATH FOR IT TO BE ON THE RADAR FOR AN ACTUAL RECALL. IT HAS HAPPENED IN THE DRIVEWAY DRIVING 5MPH OR ON THE HIGHWAY DRIVING 70MPH. IT IS EXTREMELY FRIGHTENING. THERE IS NO WARNING SIGN. THE CAR DRIVES INCREDIBLY WELL WHEN IT IS NOT STALLING. SHAME ON THE NHTSA FOR NOT RECALLING THIS YET. I WILL NEVER PURCHASE A JEEP AGAIN SINCE THERE IS NO SUPPORT FROM THEIR END OR EVEN FROM THE NATIONAL SERVICE HERE. I GOT SCARED THE LAST TIME IT STALLED AND JAMMED MY FINGER ON THE STEERING WHEEL TO STEER IT TO THE SHOULDER ON A HIGHWAY DRIVING 70MPH! THE CAR HAD ABOUT 84K MILES ON IT, BUT THE STALLING HAPPENS ON EVEN THE NEWER MODELS WITH LESS THAN 2,000 MILES DRIVEN!!
- Reported
- Aug 2018
- Incident date
- Aug 2018
- Mileage
- Not provided
- Outcome flags
- 1 injuries
Fuel/Propulsion SystemJul 2018 · ODI 11105408Details +Close −
AFTER RE-FUELING MY JEEP 2010 JEEP COMPASS UNTIL THE TANK IS FULL (NOT OVER FILLED) THE CAR DRIVES HEAVY; ENGINE STALLS AND ENGINE HAS STOPPED COMPLETELY WHILE IDLING IN TRAFFIC AND AT A INTERSECTION STOP LIGHT ON ROUTE 102 IN LONDONDERRY, NH OFF OF EXIT 4 OFF OF INTERSTATE 93. IT HAS HAPPENED MULTIPLE TIMES AND THE CHECK ENGINE LIGHT BRIEFLY HAS FLICKERED ON, HOWEVER, MY MECHANIC STATED THE WARNING LIGHT DID NOT SHOW IN THE COMPUTERS HISTORY. THUS CAUSING NO WAY TO ACTUALLY DIAGNOSE AND FIX THE PROBLEM. THIS IS DANGEROUS AS I HAD DIFFICULTY RESTARTING THE ENGINE AFTER EACH INCIDENT . HOWEVER, I WAS ABLE TO EVENTUALLY START AND DRIVE(ALTHOUGH WHILE THE GAS TANK IS FULL IT DRIVES HEAVY)THE CAR. IT SEEMS, THAT THE PROBLEM DISSIPATES AFTER USING THE GAS AND IT HAS NOT OCCURRED WHEN THE GAS TANK IS NOT FILLED TO ITS POTENTIAL CAPACITY. THE CAR HAS APPROXIMATELY 83,960 MILES AS OF TODAY, JULY 3RD, 2011. THIS IS A VERY DANGEROUS ISSUE THAT NEEDS TO BE ADDRESSED AND COVERED COST WISE/RECALLED WITH JEEP ACCORDINGLY. THIS HAS ONLY OCCURRED ON A FULL TANK OF GAS WHILE IDLING AT INTERSECTIONS. I KNOW THAT ON THE CAR GURUS WEBSITE MULTIPLE JEEP COMPASS OWNERS AND JEEP OWNERS IN GENERAL HAVE EXPERIENCED THIS SAFETY ISSUE.
- Reported
- Jul 2018
- Incident date
- Jun 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2018 · ODI 11081026Details +Close −
I WENT TO START MY JEEP COMPASS AND IT DOESN'T START ALL THE LIGHTSBOM,THE DASH COME,ON ALSONTHW RADIO,TUENS,ON BUT WHEN,YOU TURN THE KEY IT DOES NOTHING. I CHANGED THE STARTER WHAT ELSE SO,I HAVE TO CHANGE.
- Reported
- Mar 2018
- Incident date
- Mar 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2018 · ODI 11073141Details +Close −
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE CONTACT CALLED LARRY H. MILLER CHRYSLER JEEP DODGE RAM ALBUQUERQUE (8528 LOMAS BLVD NE, ALBUQUERQUE, NM 87710, 505-404-0108). THE DEALER STATED THAT THEY WERE UNABLE TO PROVIDE A TIMEFRAME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT. *TT *TR
- Reported
- Feb 2018
- Incident date
- Feb 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2017 · ODI 11031398Details +Close −
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER; 16V668000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VAN ANDEL AND FLIKKEMA CHRYSLER JEEP (3844 PLAINFIELD AVE, NE, GRAND RAPIDS, MI 49525; 616-363-9031) AND WAS INFORMED THAT THE RECALL REPAIR APPOINTMENT HAD TO BE RESCHEDULED FOR THE FOURTH TIME WITH GIVEN CAUSE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, CONTACTED THE DEALER, BUT WAS UNABLE TO EXPEDITE THE DEALER'S APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
- Reported
- Oct 2017
- Incident date
- Oct 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsSep 2017 · ODI 11021597Details +Close −
THE LOCAL DEALERSHIP IPAC (INGRAM PARK CHRYSLER DODGE JEEP RAM) SAN ANTONIO, TEXAS 210.998.9782 IS NOT PROVIDING ME WITH ASSISTANCE IN REPAIRING MY RECALLED VEHICLE. MY JEEP WAS DROPPED OFF AUGUST 24, 2017 WITH THE DEALERSHIP AND I WAS NOTIFIED THAT AN ADDITIONAL PART NEEDED TO BE ORDERED TO COMPLETE THE RECALL REPAIR. I WAS TOLD IT WOULD TAKE 3 DAYS TO GET THE PART IN. I LEFT MY CAR UNTIL MONDAY 8/28/17 AND WHEN CAR WAS STILL NOT REPAIRED I PICKED UP SO I COULD TAKE MY GRANDCHILDREN TO SCHOOL. I WAS TOLD I WOULD BE CALLED WHEN THE PART CAME IN. IT IS NOW SEPTEMBER 5TH AND I HAVE NOT HEARD BACK FROM SERVICE DEPT. I HAVE CALLED 4 SEPARATE OCCASIONS AND KEEP GETTING TRANSFERRED TO A LINE NO ONE ANSWERS AND WITH NO VOICE MAIL. I WAS ASSURED BY RAY THAT COMMUNICATION WOULD NOT BE AN ISSUE. I HAVE ALSO TRIED CHATTING WITH THE STORE ONLINE AND NO ONE WILL ANSWER MY QUESTIONS REGARDING THE STATUS OF RECALL REPAIR. I KEEP BEING TOLD SOMEONE WILL CALL BACK AND NO ONE DOES. I AM NOW GOING INTO WEEK 2 SINCE I MADE CONTACT WITH THE SERVICE DEPT TO HAVE MY JEEP REPAIRED. MY JEEP IS STILL NOT FIXED AND THERE IS NO SCHEDULED DATE FOR REPAIRS TO TAKE PLACE.
- Reported
- Sep 2017
- Incident date
- Aug 2017
- Mileage
- Not provided
- Outcome flags
- None reported
SeatsAug 2017 · ODI 11019908Details +Close −
THE HEAD REST ON THE PASSENGER'S SEAT DEPLOYED WHILE SETTING IN A GROCERY STORE PARKING LOT IN GREAT BEND, KS. THE PASSENGER WAS STRUCK IN THE BACK OF THE HEAD WITH NO INJURY. THIS HAPPENED ON 7/25/17 AT ABOUT 10:30 A.M. THE CAR WAS IN PARK WITH THE AIR-CONDITIONER RUNNING. THERE WAS NO IMPACT TO THE VEHICLE. I HAD DIAGNOSTICS RUN ON THE VEHICLE BY MARMIE MOTORS IN GREAT BEND, KS.
- Reported
- Aug 2017
- Incident date
- Jul 2017
- Mileage
- Not provided
- Outcome flags
- None reported
StructureAug 2017 · ODI 11013546Details +Close −
MY JEEP DID NOT PASS INSPECTION TODAY. THE UNDERBODY IS TOTALLY RIOTED AWAY FROM FRAME, THIS SHOULD NOT HAPPEN TO A 2010 VEHICLE, I WANT TO KNOW IF JEEP WILL RECALL OR FIX THIS PROBLEM . I DID NOT SPEND 17,000 ON A 7 YEAR OLD VEHICLE FOR IT TO HAVE A ROTTED FRAME , I'M VERY IN HAPPY WITH JEEP RIGHT NOW
- Reported
- Aug 2017
- Incident date
- Aug 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2017 · ODI 11010697Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (CROSS CHRYSLER JEEP FIAT, 1501 GARDINER LN, LOUISVILLE, KY 40218, (502) 459-9900) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Jul 2017
- Incident date
- Oct 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlJul 2017 · ODI 11010272Details +Close −
MY SON HAS A 2010 JEEP WRANGLER AND WAS SENT A RECALL REIMBURSEMENT LETTER FOR "FRONT BRAKE CALIPER HOSES AND BOTH WHEEL SPEED SENSORS". I OWN A 2010 JEEP COMPASS THAT NEEDED REPLACEMENTS FOR BOTH FRONT SPEED SENSORS. VEHICLE SENSOR ALERTED ME WHILE DRIVING IN BOTH INSTANCES. I HAD DEALER REPLACE THE FIRST ONE AND LESS THEN TWO MONTHS BEFORE SECOND SPEED SENSOR NEEDED TO BE REPLACED. ARE THESE SPEED SENSORS COMMONLY NEEDING REPAIR/REPLACEMENT?
- Reported
- Jul 2017
- Incident date
- Jan 2013
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2017 · ODI 11006320Details +Close −
WIRELESS CONTROL MODULE (WIRELESS MODULE-RECEIVED) WENT AGAIN FOR THE 2ND TIME. WHEN THIS HAPPENS - KEYLESS ENTRY DOES NOT WORK. WHEN KEY IS REMOVED FROM THE CAR AND THE DOOR OPENS, CAR CHIMES LIKE THE KEY IS STILL IN THE IGNITION, AND AM UNABLE TO LOCK THE DOORS WITH THE BUTTON FROM THE INSIDE. I MUST PUSH EACH DOOR LOCK DOWN, AND THERE IS NO WAY TO LOCK MY TRUNK. THIS POSES A SERIOUS SAFETY CONCERN, ESPECIALLY IF BEING FOLLOWED AND NOW BEING ABLE TO ENTER MY CAR IN A FAST MANNER AND LOCK THE DOORS WITH ONE SWITCH. PURCHASED THE VEHICLE IN JULY OF 2010. REPLACED ONCE ON DECEMBER 6, 2013. NOW HAVE ANOTHER APPOINTMENT TO HAVE IT REPLACED AGAIN ON JULY 25, 2017.
- Reported
- Jul 2017
- Incident date
- Jul 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJul 2017 · ODI 11004723Details +Close −
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 800-853-1403. THE MANUFACTURER STATED THAT THE PARTS WOULD COME WITHIN 2 MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Jul 2017
- Incident date
- Sep 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemJul 2017 · ODI 11002603Details +Close −
INITIAL INDICATION WAS A CHECK ENGINE ERROR. MECHANIC TROUBLESHOT AND DETERMINED ERROR RELATED TO FUEL SYSTEM. REMOVED REPLACED SUSPECTED FAULTY GAS CAP AND ERROR CLEARED. WITHIN 62 MILES ACROSS 19 DAYS, THE CHECK ENGINE ERROR RE-APPEARED. MECHANIC TROUBLESHOT AND FOUND FUEL SYSTEM ERROR AGAIN. MECHANIC PROBED THE FUEL SYSTEM AND FOUND THAT THERE WAS A FUEL LEAK AND FUEL BREACH/PUDDLING DUE TO CORROSION ON THE FUEL PUMP. MECHANIC REMOVED & REPLACED THE FUEL PUMP TO CORRECT THE LEAK AND THE CHECK ENGINE ERROR MESSAGE.
- Reported
- Jul 2017
- Incident date
- Jun 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsJun 2017 · ODI 10995425Details +Close −
I AM UNABLE TO USE MY 2010 COMPASS TO TRANSPORT MY FAMILY BECAUSE OF FEAR THE PASSENGER AIRBAG IS DANGEROUS. SINCE NO REMEDY IS AVAILABLE, WHAT AM I TO DO?? I MUST HAVE TRANSPORTATION. HOW MANY DEATHS MUST OCCUR BEFORE FCA MAKES A CASH SETTLEMENT SO I CAN REPLACE MY CAR? HOW LONG MUST AMERICAN CONSUMERS BE AT RISK FOR THE LIVES OF PASSENGERS? FCA IS LEGALLY RESPONSIBLE. I CANNOT AFFORD TO KEEP RENTING A VEHICLE.
- Reported
- Jun 2017
- Incident date
- Jun 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2017 · ODI 10992967Details +Close −
SPEED CONTROL DEVICE NOT RESPONDING. JUST PURCHASED THE VEHICLE!!! ALSO I HAVE BEEN INFOMED FROM A DIAGNOSED TROUBLE CODE WITH THE FOLLOWING CODE: P0700. SHIFTING PROBLEM..SLIPPING ( FREE WHEELING).
- Reported
- Jun 2017
- Incident date
- May 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2017 · ODI 10979772Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
- Reported
- Apr 2017
- Incident date
- Sep 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2017 · ODI 10979370Details +Close −
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (SEAT BELTS, AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Apr 2017
- Incident date
- Sep 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMar 2017 · ODI 10967827Details +Close −
OCCUPANT RESTRAINT CONTROLLER BEEN WAITING SINCE 2016 SEPTEMBER CALLED 10 TIMES AND NO PARTS I BETTER NOT GET IN AN ACCIDENT AND I HAVE AN INJURY.
- Reported
- Mar 2017
- Incident date
- Sep 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2017 · ODI 10960268Details +Close −
TAKATA RECALL. I GOT A RECALL ON MY AIR BAGS IN SEPTEMBER 2016 AND I HAVENT HEARD ANYTHING BACK YET.
- Reported
- Mar 2017
- Incident date
- Sep 2016
- Mileage
- Not provided
- Outcome flags
- None reported
StructureMar 2017 · ODI 10960365Details +Close −
FRONT CROSSMEMBER WAS FOUND TO BE CORRODED. ALONG WITH THE CROSSMEMBER BEING CORRODED, THE LINKS, AND ARMS ATTACHED TO THE CROSSMEMBERS WERE ALSO FOUND TO BE CORRODED. THERE IS AN "EXTENDED WARRANTY" THAT WAS ISSUED BY FCA FOR THE CROSSMEMBERS ONLY. MY VEHICLE WAS TAKEN FOR REPAIR AT A JEEP DEALERSHIP AND THE FRONT CROSSMEMBER WAS REPLACED ONLY UNDER THE WARRANTY. THE PASSENGER SIDE LOWER CONTROL ARM WAS ALSO RUSTED OUT AND BROKEN DURING THE REPAIR AS WELL AS THE LINKS TO THE FRONT CROSSMEMBERS WHICH BROKE WHEN THEY WERE REMOVING THE WARRANTY PART. HOWEVER, THESE PARTS WERE NOT COVERED UNDER WARRANTY, COSTING ME OVER $200 TO REPLACE SO FAR. AN ALIGNMENT WAS COMPLETED ON THE VEHICLE, BUT WHEN IT WAS PICKED UP FROM THE DEALERSHIP IT WAS PULLING SEVERELY. AN APPOINTMENT WAS SCHEDULED TO TAKE THE VEHICLE BACK FOR ALIGNMENT TO BE REDONE AND FOUND THAT THE REAR CROSSMEMBERS WERE ALSO CORRODED AS WELL AS THE LINKS AND CONTROL ARMS IN THE REAR. VEHICLE SOUNDS AS IF SOMETHING COULD BREAK EVERY TIME A BUMP IS HIT, PULLS SIGNIFICANTLY, AND IS CONCERNING TO DRIVE, BUT I HAVE BEEN TOLD THAT IT IS SAFE TO DRIVE. I DO NOT FEEL SAFE, BUT I HAVE BEEN TOLD BY FCA THAT THE MECHANIC AT THE DEALERSHIP KNOWS MORE THAN I DO EVEN THOUGH THEY COULDN'T SEE THE OBVIOUSLY CORRODED PARTS. I IMAGINE THAT IT WILL COST ANOTHER COUPLE OF HUNDRED DOLLARS TO REPLACE THE ADDITIONAL PARTS NEEDED TO FIX THE REAR CROSSMEMBER WARRANTY. WHILE I AM GRATEFUL THAT FCA HAS ISSUED AN EXTENDED WARRANTY. THE WARRANTY IS NOT INCLUSIVE OF THE ENTIRE PROBLEM AND THE PARTS ARE NOT BEING REPAIRED I AM BEING TOLD UNTIL THEY HAVE HOLES CORRODED THROUGH THEM. THIS DOES NOT MAKE SENSE TO ME AS I FEEL HUMAN SAFETY SHOULD BE PRIORITY! THIS DOES NOT APPEAR TO BE THE CASE. MY OTHER CONCERN IS THAT THERE IS ASO A WARRANTY ON THIS VEHICLE REGARDING THE AIRBAG AND SEATBELT WHICH WAS ISSUED SEVERAL MONTHS AGO WITH NO REPAIR.
- Reported
- Mar 2017
- Incident date
- Mar 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2017 · ODI 10959784Details +Close −
TAKATA RECALL - AIRBAG LIGHT IS ON - STILL NO PARTS AVAILABLE. THIS RECALL IS OVER 6 MONTHS OLD AND THE PARTS TO REPAIR ARE STILL NOT AVAILABLE. I DRIVE CHILDREN!
- Reported
- Mar 2017
- Incident date
- Jul 2016
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsMar 2017 · ODI 10958951Details +Close −
TAKATA RECALL. THE DEALERSHIP TELLS ME THAT THE REPLACEMENTS ARE STILL UNAVAILABLE. I'VE KNOWN ABOUT THIS ISSUE SINCE MAY 2015...ALMOST 2 YEARS!! WHEN CAN I GET MY VEHICLE FIXED SO THAT I CAN DRIVE IT WITHOUT WORRYING ABOUT BEING KILLED IF I HAVE A CRASH!
- Reported
- Mar 2017
- Incident date
- Mar 2017
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsFeb 2017 · ODI 10949031Details +Close −
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V668000 (AIR BAGS, SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
- Reported
- Feb 2017
- Incident date
- Sep 2016
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Air BagsApr 2013 · 13V233000Details +Close −
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2012 Jeep Compass and Patriot vehicles manufactured May 6, 2008, through July 20, 2012. The affected vehicles have a software error which may result in a delayed deployment or non-deployment of the seatbelt pre-tensioners and/or side airbags.
Risk: In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
Remedy: Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.
Open full NHTSA recall record →Seat Belts · 16V668000Details +Close −
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
Risk: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
1 NHTSA investigation on record
Investigations are agency reviews, not findings that a vehicle is defective.
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Crash-test ratings
2010 Jeep Compass 4-DR. w/SAB NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Compass 4WD | 2.4L 4-cyl | 4-Wheel Drive | Manual 5-spd | 23 | 28 | 25 |
| Compass 2WD | 2.4L 4-cyl | Front-Wheel Drive | Manual 5-spd | 23 | 28 | 25 |
| Compass 2WD | 2.0L 4-cyl | Front-Wheel Drive | Manual 5-spd | 23 | 29 | 25 |
| Compass 2WD | 2.0L 4-cyl | Front-Wheel Drive | Automatic (variable gear ratios) | 23 | 27 | 25 |
| Compass 2WD | 2.4L 4-cyl | Front-Wheel Drive | Automatic (variable gear ratios) | 21 | 25 | 23 |
| Compass 4WD | 2.4L 4-cyl | 4-Wheel Drive | Automatic (variable gear ratios) | 21 | 24 | 22 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2010 Jeep Compass: frequently asked
What does the complaint record show for the 2010 Jeep Compass?
Owners filed 81 NHTSA complaints about the 2010 Jeep Compass. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2010 Jeep Compass?
The most-reported problem areas are Air Bags (21% of complaints) and structure (12%).
How many recalls does the 2010 Jeep Compass have?
2 recalls have been issued that affect the 2010 Jeep Compass, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2010 Jeep Compass get?
The EPA rates the 2010 Jeep Compass between 22 and 25 mpg combined, depending on trim and drivetrain.