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Model-year record

2013 Hyundai Tucson
Image: Wikimedia Commons contributor · See source file

2013 Hyundai Tucson

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

266

Reports to NHTSA, 2013

Safety recalls

3

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

23

EPA estimate

Known issues

Engine issues lead owner complaints (53% of 266 reports), followed by service brakes (14%).

Engine53% · 141 reports
Service Brakes14% · 37 reports
Electrical System7% · 19 reports
Power Train6% · 15 reports
Unknown Or Other6% · 15 reports
Air Bags3% · 9 reports
Steering2% · 6 reports
Structure2% · 4 reports

+ 10 more component categories with fewer reports.

Share of all 266 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11179771, ODI 11154445, ODI 11614134, ODI 11431266, ODI 11418907.

Individual complaint reports(266)

Showing the 50 most recent reports
EngineJul 2026 · ODI 11751801Details +

I was driving on the highway going 65 mph and scared when the engine started clicking and shaking a tiny bit. Plus it was slowing down no matter what i did. Well in a 4 lane highway. There was No engine light, no previous issues. The car drove great until this issue. I had the car only 3 months. Now i am afraid to drive it because i had seen theres an engine recall online for my car. Once i saw the recalls i tried calling alot of my local Hyundai dealer ships and they denied me because of the mileage.when i bought the car it was at 180 mileage. At this point i am not sure what to do with the car, i am hoping it can get fixed.

Reported
Jul 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11751801 at NHTSA →
Unknown Or OtherJun 2026 · ODI 11742565Details +

left front latch assembly. There is a recall on this for every other model except mine, yet I cannot get in my car because the cables have stretched and the latch will not open the door. I have to crawl in from the other side to open the driver's door. If this is a known issue and there are recalls on all other models, why would I have to spend $800-$1000 to get this repaired? I want this on the recall list so I can get it repaired. P.S. My Kona N is starting to have the same issue! Not happy

Reported
Jun 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11742565 at NHTSA →
EngineMay 2026 · ODI 11741013Details +

My 2013 Hyundai Tucson with 89,417 miles experienced complete engine failure due to severe rod knock from connecting rod bearing wear. This vehicle was brought to our local Hyundai dealership with confirmed diagnosis. This is a well-documented manufacturing defect in the 2.4L Theta II engine. This vehicle was bought 10/28/205 with 29,494 miles. The vehicle was properly maintained with regular oil changes from time of purchase- records attached. Hyundai denied warranty coverage under the TXXM extended program citing incomplete Campaign 966 (KSDS software update) and improper maintenance. However, I never received any recall notices or campaign notifications. When inquiring about notices, Hyundai cited an address that I have not lived at for over 10 years. This sudden engine failure has left me without a vehicle with Hyundai refusing to address this known problem with their engines. I request that NHTSA investigate this issue as well as Hyundai's inadequate notification practices.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11741013 at NHTSA →
EngineApr 2026 · ODI 11733552Details +

On Monday, [XXX], I was traveling northbound on [XXX] headed towards Roanoke from Salem at an approximate speed of 65 MPH. At approximately mile marker [XXX], before the exit to [XXX] , the vehicle started to lose power rapidly, and the car began to go into what I perceived as "limp mode" and was shaking. In an attempt to not be stranded on one of busiest and most dangerous highways in VA, I was able to get the vehicle pulled onto the shoulder of the on ramp of [XXX] going towards Roanoke. By this time, the vehicle had completely lost power and was not able to move, so I shut it off. At this point, I was stranded on the side of [XXX] , and extremely busy highway. This was a great safety concern, as the shoulder was very narrow and cars were moving through 2 lanes of traffic with many drivers exceeding 75 mph. My own personal safety was greatly jeopardized with the failure occurring with absolutely no warning and shutting off the car while on [XXX]. The vehicles failure was catastrophic and was undriveable. The vehicle was then towed to a nearby shop. There were no warnings whatsoever before this failure occurred. No engine lights were on beforehand, and the car drove completely fine and has been comprehensively maintained its entire life. The problem of a rod-bearing failure has been confirmed with a local service center, One Stop Automotive in Vinton. The Service Department at Southern Hyundai based in Roanoke VA is refusing to look at the vehicle and submit a claim to Hyundai USA , even though the failure has already been confirmed by a licensed mechanic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Apr 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11733552 at NHTSA →
Service BrakesApr 2026 · ODI 11732950Details +

Dear NHTSA, I am the owner of a 2013 Hyundai Tucson. On March 28, 2026, my husband took our vehicle to Keyes Hyundai Van Nuys dealership for a recall repair. However, the repair was not completed because a required part (brake fuse) was not available and had to be ordered. It has now been several weeks, and we have made multiple follow-up calls, but we have not received any update or callback. Because of this delay, my vehicle registration is now suspended, which is causing legal and financial problems. This is a safety recall, and the delay is unacceptable. Service / Customer Number: XXX I am requesting: - Immediate update on the part availability - A confirmed appointment date - Urgent completion of this recall repair Please contact me as soon as possible. Sincerely, [XXX]   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Apr 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11732950 at NHTSA →
Electrical SystemFeb 2026 · ODI 11715376Details +

I am having issues with the main window switch for the second time. 1 out of 3 windows goes down but not back up. Also I took it for a check up and found nothing but the engine is making a loud noise and shakes the car when in drive. I don’t feel safe driving this car sometimes.

Reported
Feb 2026
Incident date
Jan 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11715376 at NHTSA →
TiresOct 2025 · ODI 11694101Details +

The driver side front sidewall developed a shake then a crack appeared in the sidewall about 4 inches long. The other tires show signs of dry rott. They have worn away to nothing in 21k miles less than a year. Can provide mechanic reports of the validity of my car's parts cause ive had a horrible vibration and sound. Turns out the tires are coming apart. And they are refusing to fix it. Said too much of the tires worn away. I have proof that all possible precautions were taken as ive spent a good bit of money having the garage confirm my parts are good trying to track that vibration and sound down. Now im seeing more and more people reporting this. The reviews on these tires are more of the same. Vibration and separation. This isn't right. That warranty is bs especially when I reached out yo kumho 2 times previously. Theyre going to get someone killed. 3 of the 4 tires are showing signs of failure. 21k miles in on a 65k tire balanced and rotated every 5k miles

Reported
Oct 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11694101 at NHTSA →
Unknown Or OtherSep 2025 · ODI 11685106Details +

Driver's rear passenger door. Locked and unable to open. Was functional then won't open. No safety lock engaged. I can hear the locks when trying to unlock with keyfob. Door handles are attached but can not use to open. Poses a safety issue in case of emergency child can not exit through the door. Will have to use other door to exit.

Reported
Sep 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11685106 at NHTSA →
Power TrainJun 2025 · ODI 11665309Details +

The contact owns a 2013 Hyundai Tucson. The contact stated while driving and exceeding 30 MPH, the transmission was slipping out of gear. There was no warning light illuminated. The vehicle was towed to a dealer located in Canada, where it was diagnosed that the transmission sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

Reported
Jun 2025
Incident date
May 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11665309 at NHTSA →
Service BrakesMay 2025 · ODI 11658540Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported
May 2025
Incident date
Oct 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11658540 at NHTSA →
FirerelatedNov 2024 · ODI 11624040 · fireDetails +

The contact owned a 2013 Hyundai Tucson. The contact stated that the dealer had previously repaired the vehicle under NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the failure occurred 72 miles after the recall was repaired. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle made an abnormal popping sound, and smoke filled the cabin. No warning light was illuminated. The contact's daughter pulled over and safely exited the vehicle. The contact's daughter noticed a small flame coming from under the hood, which spread and engulfed the vehicle. There were no injuries sustained. The fire department arrived on the scene and extinguished the fire. A fire department report was filed. The vehicle was towed to the tow yard and deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 177,407.

Reported
Nov 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
Fire
Open ODI 11624040 at NHTSA →
EngineSep 2024 · ODI 11614134 · fireDetails +

FIRSTOF ALL I WAS NEVER NOTIFIED ABOUT THE RECALLS WHICH NEED TO BE COMPLETED. WHILE I WAS DRIVING ON A HIGHWAY THE ENGINE BLEW UP AND CAR BROKE DOWN. THERE IS A HOLE IN THE ENGINE, I TOWED THE CAR TO A MECHANIC WHO TOLD ME THAT THE ISSUE WITH THE ENGINE OCCURED BECAUSE THE RECALL WAS NOT COMPLETED. I TOWED THE CAR TO HYUNDAI IN PARAMUS WHERE I BOUGHT THE CAR. THIS DEALER DOES NOT WANT TO FIX MY CAR CLAIMING I NEED TO PAY A DIAGNOSTIC FEE OF $800. I ADVISED THEM THAT I SHOULD NOT BE RESPONSIBE FOR THIS FEE AS THE ENGINE FAILED DUE TO MANUFACURER ISSUE. THEY HAVE MY CAR FOR 2 WEEKS NOW AND EVERYTIME I CALL THEY ASK FOR MONEY AND HANG UP THE PHONE. RECALLS SHOULD BE FOR FREE, ITS THE LAW.

Reported
Sep 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
Fire
Open ODI 11614134 at NHTSA →
Electrical SystemAug 2024 · ODI 11606679 · fireDetails +

I recently had a car accident, which has made dealing with my car issues even more stressful. On April 23rd, I went for a recall appointment at Kerry Hyundai in Florence. While the anti-rust recall was covered, the mechanic informed me that the remedy for my specific issue wasn't available. This was surprising, as I received a letter stating that the remedy for my Tucson, identified by its VIN, was available as of April 3, 2024. This seems like clear negligence, and I need assistance from www.safercar.gov. Here is the message I sent and the responses from the Kerry representative. Unfortunately, I can't attach the screenshot. **Recall Notice:** - Date: 2024-04-03 - Manufacturer recall issued - NHTSA: #23V651000 - Recall: #251 ABS FUSE REPLACEMENT (VARIOUS MODELS) - Status: Remedy Available I urgently need an appointment before 9 am at the soonest available time for my 2013 Tucson recall. Despite my visit for another recall and this recall on April 23rd, the agent's responses were negligent. They claimed the Tucson is not under Hyundai Recall Number: 251 as of April 23, 2024, which contradicts the recall notice. Here are the responses: - "So I just checked it will still stay on there because there's no fix for this vehicle yet." - "It's only for the Sonatas and Santa Fe Sport." - "The vehicle listed in this is how we can proceed but the Tucson is not yet available."

Reported
Aug 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
Fire
Open ODI 11606679 at NHTSA →
EngineAug 2024 · ODI 11606708Details +

The contact owns a 2013 Hyundai Tucson. The contact stated that the vehicle was taken to the dealer, where it was serviced under Technical Service Bulletin: 22-01-028H-1. The contact stated while driving 50 MPH the following day, the vehicle stalled. The check engine warning light was illuminated. The contact stated that the failure was scary for the contact and her minor child who was a passenger in the vehicle. The vehicle was towed to the dealer, where it was diagnosed with the knock sensor failure. The contact was informed that the knock sensor needed to be replaced. The vehicle was repaired under approval from the Manufacturer. The contact stated while driving at an undisclosed speed four days later, the failure recurred. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact was informed that the software update on older Hyundai vehicles was causing the engine failure. The vehicle was not repaired. The manufacturer was made aware of the failure, but no assistance was provided. The manufacturer informed the contact that the repair was not eligible for coverage under Warranty. The failure mileage was approximately 213,000.

Reported
Aug 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11606708 at NHTSA →
EngineAug 2024 · ODI 11605823Details +

The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to an independent mechanic, who determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 156,000.

Reported
Aug 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11605823 at NHTSA →
Service BrakesJul 2024 · ODI 11603702Details +

The contact's mother owns a 2013 Hyundai Tucson. The contact’s mother received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact's mother had not experienced a failure. Parts distribution disconnect.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11603702 at NHTSA →
Electrical SystemJul 2024 · ODI 11601152Details +

The electrical in my car is slowly failing, causing problems opening 3 out of 4 windows in the vehicle. My car is currently unsafe to drive (I am a mother with a young child and I will not risk their safety). I also fear the acceleration in the vehicle is also defective, as when I'm driving it will revv the engine and shoot the RPM meter up (even when my foot is off thr pedal). I do not believe my vehicle can be repaired at this point and I cannot go without a vehicle any longer. I cannot afford to have it towed to get inspected, and I cannot drive it to a dealership.

Reported
Jul 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11601152 at NHTSA →
Service BrakesJul 2024 · ODI 11598653Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11598653 at NHTSA →
Power TrainJul 2024 · ODI 11598658Details +

The contact owns a 2013 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and shuddered while attempting to change gear. There was no warning light illuminated. The contact restarted the vehicle; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed with a transmission shudder. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 31,266.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11598658 at NHTSA →
Service BrakesJun 2024 · ODI 11594411Details +

The contact called on behalf of his father who owns a 2013 Hyundai Tucson. The contact stated that while his father was taking the vehicle out of the car wash, the vehicle unexpectedly stalled and was not able to restart. The vehicle was left at the location until the following day. The next day the contact attempted to connect a new battery to the vehicle; however, there was white smoke coming from the battery compartment. The vehicle was towed to a local dealer where it was diagnosed and determined that the engine had seized. The vehicle was not repaired. The contact's father received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the contact stated the local dealer refused to repair the vehicle under the recall. The contact stated the local dealer was in active communication with the manufacturer to find a solution. The failure mileage was approximately 115,651. Parts distribution disconnect.

Reported
Jun 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11594411 at NHTSA →
Service BrakesJun 2024 · ODI 11593896Details +

The contact owns a 2013 Hyundai Tucson. The contact stated that the vehicle failed to start, and the battery failed to hold charge. The contact stated that the engine, oil, and TPMS warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the failure was due to the battery. The battery was replaced by the mechanic. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 149,000. Parts distribution disconnect.

Reported
Jun 2024
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11593896 at NHTSA →
Service BrakesMay 2024 · ODI 11591300Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported
May 2024
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11591300 at NHTSA →
Service BrakesMay 2024 · ODI 11587671Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
May 2024
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11587671 at NHTSA →
Service BrakesMay 2024 · ODI 11586381Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
May 2024
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11586381 at NHTSA →
Service BrakesMay 2024 · ODI 11586449Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
May 2024
Incident date
May 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11586449 at NHTSA →
Air BagsApr 2024 · ODI 11585611Details +

Airbag assembly may loosen steering wheel NHTSA campaign number 14V245000

Reported
Apr 2024
Incident date
May 2014
Mileage
Not provided
Outcome flags
None reported
Open ODI 11585611 at NHTSA →
EngineApr 2024 · ODI 11585613Details +

NHTSA campaign number 19V063000 Engine oil leaks

Reported
Apr 2024
Incident date
Feb 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11585613 at NHTSA →
Service BrakesApr 2024 · ODI 11584250Details +

Recall notice 23V651000 issued September 22, 2023 has not been addressed and has no apparent remedy yet. I have grown impatient as I am sick and tired of parking my car outside as recommended. It's Ohio here for heavens sake!! Please help inspire Hyundai to get moving on this.

Reported
Apr 2024
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11584250 at NHTSA →
Service BrakesApr 2024 · ODI 11583223Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Apr 2024
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11583223 at NHTSA →
Service BrakesApr 2024 · ODI 11581079Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Apr 2024
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11581079 at NHTSA →
Service BrakesApr 2024 · ODI 11581221Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Apr 2024
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11581221 at NHTSA →
Unknown Or OtherApr 2024 · ODI 11580626Details +

UNKNOWN. I am writing to express my dissatisfaction regarding Hyundai Motor America. They have told us our car is subject to catching fire and not to park in in our garage or near other dwellings. We have contacted them numerous times and they keep pushing off a date for repair. Now they say, “maybe June.” Isn’t there a timeline for this? For a car to catch fire, 8 months seems excessive to me. The Consumer Protection Division of the NHTSA has indicated that I should contact you to let you know that I wish to continue this case. The information they gave me is below: Re: Hyundai Motor America****** File No: [XXX] Thank you for your help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Apr 2024
Incident date
Apr 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11580626 at NHTSA →
Service BrakesMar 2024 · ODI 11578877Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Mar 2024
Incident date
Mar 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11578877 at NHTSA →
Vehicle Speed ControlMar 2024 · ODI 11578410Details +

We experienced engine failure of a 2013 Hyundai Tucson on 2/20/24. There were no warning lights displayed on the instrument panel. There was an unidentified noise and a loss of power/compression. We are in the process of learning the difference between a Service Campaign and a Recall Notification and I can’t say we understand it yet. We were not notified nor aware of potential engine failure issues. The research we’ve been able to obtain regarding Service Campaign 966 (“SC966”) appears to exclude the 2013 Tucson model unless it has a Theta II engine. The service department at Dick Smith Hyundai stated that if we would have had our car serviced at the dealership, we would have been informed of SC966. As we are the second owner of an eleven-year-old vehicle, we do not typically have it serviced at a dealership. Oddly enough, we received a notification regarding the knock sensor on 3/18/24 almost one month after we contacted Hyundai Customer Support and after the vehicle was towed to Dick Smith dealership and we spoke with the service department. We have been informed by the local dealership (Dick Smith Hyundai service department) that it is unlikely that the engine will be replaced under the Hyundai Class Action Lawsuit, or any open Recalls and it will be 2-4 months before a decision is rendered regarding the matter. We are also being charged a diagnostic fee for their services of approximately $200.00. Regardless of the recall coverage, our experience with this vehicle engine seems to mimic the exact same symptoms and issues as the Make/Models that are included in the published Recall notice by Kia/Hyundai, and we would like to make this known to protect other consumers and to see if there is any recourse and/or assistance for us.

Reported
Mar 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11578410 at NHTSA →
Electrical SystemMar 2024 · ODI 11576128Details +

I am writing to express my serious concern regarding a safety issue with my Hyundai vehicle, and the apparent lack of resolution from Hyundai despite repeated attempts to seek assistance. Last year, I received a notification from Hyundai about a critical safety issue concerning the EMERGENCY FIRE ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES, which could potentially leak brake fluid internally and lead to an electrical short over time. This electrical short poses a significant risk of engine compartment fires, both while the vehicle is parked and during operation. Naturally, upon receiving this alarming notice, I expected Hyundai to promptly address and rectify this potentially life-threatening issue. Unfortunately, my concerns have only heightened as my local mechanic recently discovered a leakage in my vehicle, which aligns with the exact problem outlined in the aforementioned notification. This discovery has left me deeply troubled and anxious about the safety of my vehicle and the potential risks it poses to my well-being and that of others on the road. Despite my numerous attempts to seek assistance and resolution from Hyundai, I have encountered nothing but frustration and disappointment. Every time I reach out to Hyundai's customer service, I am met with vague responses and reassurances that they are unable to provide a solution to the problem. This lack of urgency and accountability on Hyundai's part is unacceptable, especially considering the gravity of the safety issue at hand.

Reported
Mar 2024
Incident date
Mar 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11576128 at NHTSA →
Service BrakesMar 2024 · ODI 11575586 · crashDetails +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while his son was driving at an undisclosed speed and depressing the brake pedal to come to a complete stop, the vehicle failed to respond and crashed into the rear of another stopped vehicle. There was no warning light illuminated. The air bags did not deploy. The contact stated that the front end of the vehicle was damaged, and coolant started leaking due to the collision. The contact's son and the other driver did not sustain any injuries. The vehicle could not be driven and was towed to an auto collision shop. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 151,000. VIN tool confirms parts not available.

Reported
Mar 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
Crash
Open ODI 11575586 at NHTSA →
Electrical SystemMar 2024 · ODI 11575051Details +

Rear passenger door not opening even with door lock in the unlocked position. Child lock was is not activated. I've seen multiple Hyundai fourms regarding this. With door unable to open, presents a safety risk in an accident if the other doors become unoperable. My Hyundai service department has acknowledged the issue, but will not fix without charging.

Reported
Mar 2024
Incident date
Dec 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11575051 at NHTSA →
Latches/Locks/LinkagesMar 2024 · ODI 11574958Details +

The contact owns a 2013 Hyundai Tucson. The contact stated that the front passenger’s side door latch failed to unlock from outside the vehicle. Additionally, the passenger’s side rear door latch failed to unlock from inside or outside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Reported
Mar 2024
Incident date
Jul 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11574958 at NHTSA →
Service BrakesFeb 2024 · ODI 11573101Details +

The contact owns a 2013 Hyundai Tucson. The contact stated that the front driver’s side window failed to operate as intended. The vehicle was initially taken to an independent mechanic and a diagnostic test showed that the window motor had become damaged due to the electrical solenoid overheating which caused a breakage in the mounting between the spool assembly and the driver’s side window module motor. The manufacturer was notified of the failure and the contact was referred to a local dealer to have a diagnostic test performed. The contact then received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. Upon investigation, the contact linked the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

Reported
Feb 2024
Incident date
Feb 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11573101 at NHTSA →
Service BrakesFeb 2024 · ODI 11571853Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11571853 at NHTSA →
Service BrakesFeb 2024 · ODI 11571895Details +

The contact owns a 2013 Hyundai Tucson. The contact stated while her grandmother was driving at an undisclosed speed, there was a rubber smell emanating throughout the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose a failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 29,000. The VIN was not available.

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11571895 at NHTSA →
Service BrakesFeb 2024 · ODI 11571441Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11571441 at NHTSA →
Service BrakesFeb 2024 · ODI 11571075Details +

On 9/26/23 Recall #23V651000 was issued for my 2013 Hyundai Tucson. As of 2/9/24 the remedy is not available. How long does NHTSA give the auto maker to remedy the recall? Four months, to me, seems plenty of time to fix the problem. If you could let me know when the remedy should happen I would appreciate it. Thanks

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11571075 at NHTSA →
EngineJan 2024 · ODI 11568247Details +

With the recall in February 2023 my vehicle has a burning smell when I'm driving it which I don't feel safe in however, I have to work. Also, my vehicle will cut for now reason while driving which is so not safe as it has happened several times while on the highway. Something needs to be done or Hyundai needs to buy back my car. There have been several recalls

Reported
Jan 2024
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11568247 at NHTSA →
Service BrakesJan 2024 · ODI 11567932Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Jan 2024
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11567932 at NHTSA →
Service BrakesJan 2024 · ODI 11567589Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Jan 2024
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11567589 at NHTSA →
Service BrakesJan 2024 · ODI 11566318Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Jan 2024
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11566318 at NHTSA →
Unknown Or OtherJan 2024 · ODI 11565712Details +

Campaign 251 safety recall - Hyundai has failed to remedy this issue in a reasonable time frame.

Reported
Jan 2024
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11565712 at NHTSA →
Service BrakesJan 2024 · ODI 11564135Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Jan 2024
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11564135 at NHTSA →
Service BrakesDec 2023 · ODI 11562395Details +

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported
Dec 2023
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11562395 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(3)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Engine And Engine CoolingMay 2019 · 19V063000Details +

Hyundai Motor America (Hyundai) is recalling certain 2011-2013 Tucson vehicles. The engine oil pan may leak and, if not addressed, the loss of oil may result in engine damage.

Risk: A damaged engine can increase the risk of a fire or it can cause an engine stall, increasing the risk of a crash.

Remedy: Hyundai has notified owners, and dealers will inspect for an oil pan leak, replacing it if necessary, and install an updated oil pressure switch, free of charge. The recall began August 19, 2019. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 181.

Open full NHTSA recall record →
Air Bags · 14V245000Details +

Hyundai Motor Company (Hyundai) is recalling certain model year 2011-2014 Hyundai Tucson vehicles manufactured January 3, 2011, through December 23, 2013. In the affected vehicles, the air bag assembly installed in the steering wheel may come loose from its mounting.

Risk: An air bag assembly that is not properly mounted may result in an increased risk of injury to the driver in the event of a crash.

Remedy: Hyundai will notify owners, and dealers will inspect and tighten the bolts that secure the driver's air bag assembly, free of charge. The recall began on May 9, 2014. Owners may contact Hyundai customer service at 1-800-633-5151. Hyundai's number for this recall is 118.

Open full NHTSA recall record →
Service Brakes · 23V651000Details +

Hyundai Motor America (Hyundai) is recalling certain 2011-2015 Elantra, Genesis Coupe, Sonata Hybrid, 2012-2015 Accent, Azera, Veloster, 2013-2015 Elantra Coupe, Santa Fe, 2014-2015 Equus, 2010-2012 Veracruz, 2010-2013 Tucson, 2015 Tucson Fuel Cell, and 2013 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module may leak brake fluid internally and cause an electrical short, which can result in an engine compartment fire while parked or driving.

Risk: An engine compartment fire while parked or driving can increase the risk of injury.

Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS fuse, free of charge. Owner notification letters were mailed April 10, 2024 through October 11, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 251.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

2 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Hyundai and Kia ABS Module Fires

The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando. Safety recalls included in this Audit Query (AQ) review include: Hyundai recalls 20V-520, 20V-543, 21V-161, 21V-160, 21V-303, 22V-056, 22V-810, and 23V-651. Kia recalls 16V-815, 20V-518, 20V-519, 21V-137, 21V-331, 22V-051, 22V-800, and 23V-652 The purpose of this AQ is to evaluate the timeliness and scoping of Hyundai and Kia’s defect decision making and adherence with reporting requirements; and understand the varying defect descriptions and remedies between these recalls.

Loss of Motive Power

The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003) to evaluate the Petitioners’ request. The Petitioners have provided additional complaints within four supplemental letters dated January 31, 2023, March 21, 2023, May 23, 2023, and August 4, 2023. ODI’s evaluation included the review and analysis of the complaints and supporting information submitted by the Petitioners, as well as additional complaints submitted directly to NHTSA which referenced either the oil drain plug or a crack in the oil pan. After reviewing the available data, ODI has not identified evidence that would support opening a defect investigation into the oil drain pan assemblies of the subject vehicles. Based on a review of the available information, a loss of motive power resulting from an oil drain plug back out has not occurred between the initial sale of a vehicle and the completion of its first oil change. If during an oil change service, a technician fails to remove the existing drain plug gasket before installing a new gasket, it is likely that a proper seal between the drain plug and the oil pan will not be made. An improper seal between the drain plug and oil pan could lead to the backing out on the drain plug, resulting in the sudden loss of oil while driving. Additionally, the provided examples of oil pan cracks were localized to the immediate vicinity of the oil drain plug and/or appeared to be the result of direct-contact with a tool during servicing.  There is no information to support that a vehicle-based defect exists relating to the oil pan assembly, and instead the documented incidents are related to the failure to follow the proper maintenance procedures during oil change service. In October 2023, Hyundai published a Technical Service Bulletin (TSB) that provided detailed instructions for oil change service on its gasoline powered vehicles, specifically highlighting the need to remove and replace the existing drain plug gasket prior to reinstalling the drain plug. After a thorough review of the material submitted by the petitioner, the information already in NHTSA's possession, and the potential risks to motor vehicle safety implicated by the petitioners' allegations, NHTSA does not believe that a formal investigation is warranted. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA’s reasons for denial of the petition will be published. The reference numbers for the complaints to NHTSA cited by the petitioner can be found in the petition submission documents in the public file for DP22-003. To review those complaints and the additional complaints ODI added to its evaluation which are cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

Crash-test ratings

2013 Hyundai Tucson SUV FWD NHTSA source

Overall
Frontal
Side
Rollover

2013 Hyundai Tucson SUV AWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Tucson 2WD2.0L 4-cylFront-Wheel Drive222925
Tucson 2WD2.4L 4-cylFront-Wheel Drive213025
Tucson 4WD2.4L 4-cyl4-Wheel Drive202723
Tucson 2WD2.4L 4-cylFront-Wheel Drive202723
Tucson 2WD2.0L 4-cylFront-Wheel Drive202622
Tucson 4WD2.4L 4-cyl4-Wheel Drive192521

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2013 Hyundai Tucson: frequently asked

What does the complaint record show for the 2013 Hyundai Tucson?

Owners filed 266 NHTSA complaints about the 2013 Hyundai Tucson. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2013 Hyundai Tucson?

The most-reported problem areas are Engine (53% of complaints) and service brakes (14%).

How many recalls does the 2013 Hyundai Tucson have?

3 recalls have been issued that affect the 2013 Hyundai Tucson, covering components such as engine and engine cooling. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2013 Hyundai Tucson get?

The EPA rates the 2013 Hyundai Tucson between 21 and 25 mpg combined, depending on trim and drivetrain.