Model-year record

2021 Ford Transit Connect
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Complaints filed
8
Reports to NHTSA, 2021
Safety recalls
4
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
25
EPA estimate
Known issues
Power Train issues lead owner complaints (50% of 8 reports), followed by service brakes (25%).
Share of all 8 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11739453, ODI 11627527, ODI 11577242, ODI 11500742.
Individual complaint reports(8)
Showing the 8 most recent reportsPower TrainMay 2026 · ODI 11739453Details +Close −
The transmission hasn't been working correctly for the last 2 years. It was constantly shifting incorrectly, lagging, stuttering, and making driving difficult. It finally just stopped in the middle of traffic and would not move. It threw a diagnostic code of P0751, which we learned was related to a known issue with the vehicle, TSB 25-2550. The vehicle is now not drivable and had to be towed back home.
- Reported
- May 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesMay 2026 · ODI 11739612Details +Close −
Automatic braking system module System went out mid drive and Locked up the front right and back left brakes making vehicle immovable in the middle of the highway. Towed to a dealership where they had to remove and replace ABS module no warning lamps were present. No prior symptoms before failure.
- Reported
- May 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherApr 2026 · ODI 11729101Details +Close −
Rear window in hatch door spontaneously shattered while I was driving to work this morning.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJan 2026 · ODI 11713644Details +Close −
Two tires lock up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service station, the ABS module failed and this caused damage to the brakes which had to be replaced.
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainNov 2024 · ODI 11627527Details +Close −
We have just passed 87,000 miles on our 2021 Ford Transit Connect and the transmission has had to be completely replaced. We were told at the transmission repair facility that ours was one of 4 2021 Ford Transit Connects in their shop alone with a whole transmission replacement within a 2 week time period. While our vehicle is outside of the mileage for the power train warranty from Ford, it is not outside of the time period. We feel that the significant amount of transmissions needing to be replaced on 2021 Ford Transit Connects is unreasonable expectation when you purchase your vehicle brand new from the manufacturer. Our vehicle has always been properly maintained to all dealer specs for the entire time we have owned it (and it was purchased with 6 miles on the odometer).
- Reported
- Nov 2024
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2024 · ODI 11577242Details +Close −
My windshield is leaking and has been leaking since manufacturing. The windshield is flexing and is missing the adhesive along the top. Caused electrical damage to the car.
- Reported
- Mar 2024
- Incident date
- Mar 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2023 · ODI 11500742Details +Close −
This vehicle keeps flashing service engine soon light and malfunction indicator lamp. Dealer is keep saying that there are nothing to fix the issue. However, they have noted that it might be related to fueling hole and also fuel misfire. Dealer is not addressing the issue and on the manual page 99, it advises not to operate the vehicle when both lights flash together. However, dealer is not addressing the issue. Please help.
- Reported
- Jan 2023
- Incident date
- Oct 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherAug 2022 · ODI 11479256Details +Close −
july2, 2022 Saturday, 4pm 2021 Ford transit connect titanium -Sudden unintended acceleration I was making a very slow (2-3mph) U-turn in an empty, very small strip mall parking lot with the brake being lightly pushed as I went around tight left turn. 3/4 thru the turn the van suddenly accelerated while I believe the brake pedal was still being pushed, I pushed the brake pedal down hard but the van continued to accelerate..it wouldn't slow down. The van jumped the curb and ran into a 4' square cement planter on the sidewalk, sliding the planter about 3 ft. forward. The whole sudden acceleration happened within about 3-5 seconds and was stopped by the cement planter, cutting off the engine. All front airbags were deployed. A few cuts and bruises from the airbags required no medical attention. No citations were issued by the police. The vehicle damage has been estimated at 27,000 and the insurance company is deciding whether to total it or repair it.
- Reported
- Aug 2022
- Incident date
- Jul 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Recalls(4)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Power TrainOct 2022 · 22V413000Details +Close −
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Open full NHTSA recall record →Power Train · 21V376000Details +Close −
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Open full NHTSA recall record →Seat Belts · 21V592000Details +Close −
Ford Motor Company (Ford) is recalling certain 2021-2022 Transit and 2021 Transit Connect vehicles. The front passenger seat belt automatic locking retractor (ALR) may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect the front passenger seat belt assembly, and replace the assembly as necessary, free of charge. Interim owner notification letters were mailed on September 14, 2021. Owner notification letters were mailed on December 30, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C18.
Open full NHTSA recall record →Back Over Prevention · 25V442000Details +Close −
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2021 Ford Transit Connect VAN FWD NHTSA source
- Overall
- Not rated
- Frontal
- Side
- Rollover
- Not rated
2021 Ford Transit Connect WAGON FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Transit Connect Wagon LWB FWD | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S8) | 24 | 29 | 26 |
| Transit Connect Wagon LWB FFV | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S8) | 24 | 29 | 26 |
| Transit Connect Van FWD | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S8) | 24 | 27 | 25 |
| Transit Connect Van FFV | 2.0L 4-cyl | Front-Wheel Drive | Automatic (S8) | 24 | 27 | 25 |
| Transit Connect Wagon LWB FWD | 2.5L 4-cyl | Front-Wheel Drive | Automatic (S6) | 20 | 26 | 22 |
| Transit Connect Van FWD | 2.5L 4-cyl | Front-Wheel Drive | Automatic (S6) | 20 | 27 | 22 |
| Transit Connect USPS | 2.5L 4-cyl | Front-Wheel Drive | Automatic (S6) | 20 | 27 | 22 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
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2021 Ford Transit Connect: frequently asked
What does the complaint record show for the 2021 Ford Transit Connect?
Owners filed 8 NHTSA complaints about the 2021 Ford Transit Connect. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2021 Ford Transit Connect?
The most-reported problem areas are Power Train (50% of complaints) and service brakes (25%).
How many recalls does the 2021 Ford Transit Connect have?
4 recalls have been issued that affect the 2021 Ford Transit Connect, covering components such as power train. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2021 Ford Transit Connect get?
The EPA rates the 2021 Ford Transit Connect between 22 and 26 mpg combined, depending on trim and drivetrain.