2010 Ford Transit Connect

After placing vehicle in Park, vehicle rolled away and destroyed my mailbox. Luckily I was able to stop it inches away from neighbors car. There is a recall for other years, but none for this year. The vehicle has not been inspected by a dealer yet, however, after talking to the dealership service department, it is a common problem and would cost a lot to repair

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2010 Ford Transit Connect. The contact stated that while driving approximately 30 MPH, the vehicle drover over the pump in the road and both the front driver's side and front passenger side wheel exterior fender flares along with the front grill had dislodged from the vehicle. Upon inspection, the contact discovered that the plastic clips attaching the parts to the body of the vehicle had failed. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 130,000.

Reported

Mar 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The car can roll/move after the automatic transmission has been put in PARK. There are no warnings or indication of a problem and the ignition key can be removed after the transmission is in PARK. But the car can roll away and injure people or damage property if the emergency brake is not engaged. The transmission shift linkage has been examined and it appears to be fine, with no slop or mis-adjustment, and the linkage bushing (that is the subject of a recall of several other Fords of other model years) seems to be fine and not deteriorated. So, it's not the same problematic part but the vehicle roll away risk and danger to people and property is the same. This problem happens every time the vehicle is put in PARK and been independently verified by the vehicle service maintenance department of Somerset County of the State of New Jersey. This problem has been reported to Ford Motor Company and is documented as Case # CAS42939534.

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

When I put my TC in park at work this morning it rolled forward. I found it odd so put the vehicle in reverse, applied the brake, put it in park, released the brake, and it again rolled. I applied the parking brake, opened the door and put my left foot on the ground to try to roll it myself. Although I was satisfied it would stay put with the parking brake applied, I moved to a parking space at the outside edge of the lot with a slight down-grade and a curb, and parked with the rear tires against the curb and applied the brake. When I arrived at my desk I did an internet search about this new problem and came across information about a recall for this problem in Ford Transit Connects, however my year is not included. This worries me as I now have a known problem but cannot get it fixed under recall because owners in my vehicle's age group apparently have not experienced this or just figured it was too expensive to fix, or do not keep there vehicle as long as I have. Is there any way to remedy this? My husband and I bought this vehicle new in 2010 and have had very few problems with it, and to now have this major problem that is known with others is troubling. How many more are out there with this same problem?

Reported

Oct 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

2010 Ford Transit Connect 120,000 miles Pulled driver door (electric lock) latch handle to exit vehicle. Upon pulling the door latch handle a very loud buzz lasting for approximately 1 to 2 seconds came from the driver door. I remained in the vehicle and closed the driver door and pressed the door lock mechanism and all doors locked. I then pulled on the driver door latch handle to unlock the doors which resulted in the same loud buzz from the driver's door. I exited the vehicle and locked it using the key fob. Upon returning to the vehicle I unlocked it using the key fob and again a very loud buzz came from the driver door. It was apparent this loud buzz only emanated when the automatic door locks were commanded unlocked, no noise while moving to the locked position. I entered the vehicle to drive home, all doors locked automatically as designed. After parking I pulled on the driver door latch to open the door. No loud buzz, however the latch did not release and the door would not open. The interior door latch lever now offered resistance, which is abnormal. I lowered the driver door window and tried, unsuccessfully, to open the door from the outside. I also tried unlocking the driver door using the key fob to unlock/lock repeatedly, also unsuccessful. I exited the vehicle by climbing to the front passenger side. I then used the key in the driver door lock. Door still wouldn't unlock. Disconnected the battery cable to rule out the possibility the door locking mechanism was still energized. Still could not unlatch and open the driver door. There is likely a mechanical malfunction in the driver door automatic locking mechanism. Thankfully the inability to exit the vehicle was merely an aggravation. Obviously the same cannot be said if circumstances were such that a hasty vehicle exit was required. Dealer has not been notified about this trouble - vehicle is no longer under warranty and I have zero confidence in this dealerships' service department.

Reported

Jun 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

THE CENTER MOUNTING OF THE FRAME HAS RUSTED SO BAD IT BROKE AND I HAD VERY UNSTABLE STEERING. THE ENGINE SITS OVER THIS AREA. VEHICLE IS ONLY 9 YEARS OLD AND IN EXCELLENT CONDITION. I HAVE INCLUDED PICTURES. THE VEHICLE IS UNSAFE TO DRIVE AT THIS TIME.

Reported

Nov 2019

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. WHILE DRIVING, THE FRONT DRIVER'S DOOR AND SLIDING DOOR ERRONEOUSLY LOCKED. WHILE THE DOORS WERE LOCKED, THE INSTRUMENT PANEL INDICATED THAT THE DOORS WERE UNLOCKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER (ADVANTAGE FORD, 1031 CENTRAL AVE, DUARTE, CA) WERE NOTIFIED. THE FAILURE MILEAGE WAS 47,000. THE VIN WAS UNKNOWN.

Reported

Jan 2019

Incident date

Jun 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR WOULD NOT OPEN. AS A RESULT, THE CONTACT HAD TO CLIMB OVER THE EMERGENCY BRAKE AND EXIT THROUGH THE PASSENGER DOOR. THE CONTACT, AN INDEPENDENT MECHANIC, STATED THAT THE GENERIC ELECTRONIC MODULE THAT CONTROLLED ALL OF THE LOCKING MECHANISMS IN THE VEHICLE FAILED TO LOCK AND UNLOCK ON MORE THAN ONE OCCASION WHILE INSIDE OR OUTSIDE OF THE VEHICLE. FURTHERMORE, BOTH OF THE REAR SLIDING DOORS EXPERIENCED INTERMITTENT FAILURES. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 116,000.

Reported

Oct 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

VEHICLE WAS INVOLVED A TRAFFIC ACCIDENT ON JULY 16,2018 AND A CONTRIBUTING WAS A WORN BRAKE SYSTEM BY MY EMPLOYER'S VEHICLE. THE BRAKE SYSTEM NEEDED REPAIRS AND IT WAS BROUGHT SUPERVISIONS ATTENTION ON SEVERAL OCCASIONS. I WAS TERMINATED BECAUSE OF THEIR VEHICLE BEING UNSAFE. THE COMPANY THAT OWNS THIS VEHICLE IS IOCAFANO'S CATERING SERVICE AT 1739 SAM RITTENBERG BLVD.THE VEHICLE WAS TRAVELING TOWARD I-95 HEADED TO SAVANNAH GEORGIA FOR A FOOD DELIVERY WHEN IT WAS INVOLVED IN A REAR END COLLISON.

Reported

Aug 2018

Incident date

Jul 2018

Mileage

Not provided

Outcome flags

Crash 1 injuries

THE VEHICLE HAS A VERY LOUD HUMMING NOISE COMING FROM THE FRONT END. I INSTALLED BALANCED BRAND NEW TIRES, CAR DOES NOT PULL TO ONE SIDE OR THE OTHER. TURN SLIGHTLY TO THE LEFT AND THE NOISE DISAPPEARS. ONCE THE WHEEL IS STRAIGHT THE NOISE COMES BACK VERY LOUD..

Reported

Jul 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

OVER THE YEARS, THE STEERING WHEEL HAS BECOME LOSE TO THE POINT THAT THERE IS ALMOST 3/4" OF PLAY AT THE OUTER EDGE. THE STEERING WHEEL DOES NOT STAY ON A FLAT PLANE. THIS CONDITION OCCURS AT ALL TIMES. IT MATTERS NOT IF THE ENGINE IS RUNNING, OR IF I AM IN MOTION, TURNING, OR BREAKING.

Reported

Jan 2018

Incident date

Jun 2016

Mileage

Not provided

Outcome flags

None reported

THE POWER DOOR ACTUATOR STOPS WORKING OR WORKS BUT HAS A STRANGE GRINDING SOUND. THE POWER DOOR LOCK WILL REMAIN LOCKED, CANNOT BE UNLOCKED MANUALLY, AND REQUIRES THE KEY FOB UNLOCK TO EXIT THE VEHICLE.

Reported

Jul 2017

Incident date

Jul 2017

Mileage

Not provided

Outcome flags

None reported

CAR RAN INTO GUARD RAILS ON SIDE OF ROAD TURNED I QUARTER OVER HAD TO BE TOTALED IT MAY BECAUSE OF HALF SHAFTS MADE IN TURKEY THAT WERE LEMONS. *JS

Reported

May 2017

Incident date

May 2017

Mileage

Not provided

Outcome flags

Crash

TRUCK WILL ROLL WHEN PARKED. LUCKILY I HAVE A GOOD EMERGENCY BRAKE. TRUCK WAS STATIONARY ON LEVEL STREET

Reported

Apr 2017

Incident date

Feb 2017

Mileage

Not provided

Outcome flags

None reported

IT WAS APRIL 2016 WHEN MY CAR STARTED RUNNING ERRATICALLY (LOSE POWER, ADD POWER) AND I INSTANTLY TOOK IT IN. IT WAS DIAGNOSED WITH "RUSTY" PLUGS AND COIL; REPLACED FOR $845 AND AT 33,310 MILES. NEXT TIME I DROVE IT, ROUGH, AND HIGH THEN LOW POWER. IT "DROVE" ITSELF, SURGING AT A HIGH RATE OF SPEED, THEN STALLING. VERY SCARY. THE DEALER'S DIAGNOSIS? THE WINDSHIELD WASHER NOZZLE GASKETS HAD NOT BEEN INSTALLED, SO THEY "LEAKED" DOWNHILL ONTO THE ENGINE. APPARENTLY, FORD KNEW OR CAME TO KNOW THIS WAS A PROBLEM WITH MANY TCS, BUT THEY CHOSE NOT TO INFORM BUYERS. THE GASKETS COST $69.50. WITHOUT THIS KNOWLEDGE AND HAVING IMPROPERLY INSTALLED GASKETS, I PAID $845.15 PLUS $971.13. AT 33,402 MILES. YES IT TICKS ME OFF; I AM A DISABLED SENIOR AND I NEED THIS CAR FOR MY DOGS AND MY DISABILITY SCOOTER. BOO ON FORD. AND INDEED, WHEN I WAS POINTED UPHILL PARKING IN A PARKING LOT, MY CAR SURGED - HEADED STRAIGHT FOR A CAR. THANK GOODNESS I WAS HEADED UPHILL AND WAS ABLE TO STOP THE VEHICLE ... AFTER HAVING PAID $845.15 BEFORE REALIZING THE PROBLEM WAS NOT FIXED AND ADDING THE ADDITIONAL $971.13 BEGINNING THE NEXT DAY. (IF ANYONE NEEDS THEM I CAN TAKE DOCS TO STORE TO SCAN AND UPLOAD.) *TR

Reported

Jan 2017

Incident date

Apr 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE DOOR LOCK ACTUATOR FAILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 30,000. UPDATED 01/27/17*LJ *CN

Reported

Dec 2016

Incident date

Nov 2016

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHEN ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER SIDE DOOR FAILED TO UNLOCK UTILIZING THE KEY FOB OR THE HANDLE. THE CONTACT HAD TO EXIT THE VEHICLE UTILIZING THE PASSENGER SIDE DOOR. THE CONTACT CALLED THE DEALER AND WAS NOTIFIED THAT THERE WERE NO RECALLS ON THE DOOR LOCK ACTUATOR. THE VEHICLE WAS DRIVEN THEN TO AN INDEPENDENT MECHANIC THAT REPLACED THE DOOR LOCK ACTUATOR. THE FAILED OCCURRED ON TWENTY-FIVE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 216,000.

Reported

May 2016

Incident date

Apr 2016

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING ON DRY STREET AT 35-40 MPH HAD CAR IN FRONT OF ME COME TO A SUDDEN STOP. I APPLIED BRAKES AND THEY DID NOT STOP CAR. PEDAL FELT HARD AND THERE WAS NO ACTIVATION OF ABS. STEERED VAN TOWARDS CURB AND REACHED FOR EMERGENCY BRAKE BUT STRUCK REAR OF OTHER VEHICLE. NO SKID MARKS. EXTENSIVE DAMAGE TO VAN. INSURANCE COMPANY TOTALED VEHICLE. STATE SAFETY INSPECTION WAS CURRENT AND BRAKES HAD BEEN CHECKED BY A MECHANIC WITHIN THE LAST FEW MONTHS. HAVE HAD PRIOR ISSUES WITH BRAKE WEAR. HAD TO REPLACE FIRST SET OF BRAKES AT ABOUT 8000 MIKES. DEALER STATES THAT IT WAS "NORMAL WEAR AND TEAR". HAVE ALSO HAD ISSUES WITH FUSES FOR ELECTRIC WINDOWS BLOWING AND SIGNAL AND BRAKE LIGHT BULBS FAILING CONSTANTLY. ALL OCCUPANTS WERE RESTRAINED BUT 13 YEAR OLD FEMALE IN REAR SEAT STRUCK HEAD ON B POST AND SUFFERED CONCUSSION.

Reported

Aug 2015

Incident date

Jul 2015

Mileage

Not provided

Outcome flags

Crash 1 injuries

WHEN IT GETS COLD OUT DOORS THE WINDSHIELD WASHER WILL NOT WORK. I HAVE HAD IT IN TO DONLEY FORD AND THEY PUT -20 WASHER FLUID IN BUT IT STILL WILL NOT WORK. I HAVE TROUBLE SEEING WITH ALL THE SALT IN THE FRONT WINDOW. IS THERE A DESIGN FLAW ? *TR

Reported

Feb 2015

Incident date

Feb 2015

Mileage

Not provided

Outcome flags

None reported

VEHICLE COOLING FAN INOPERATIVE, DUE TO BLOWING FUSES. FOUND RESISTOR AND HARNESS BURNT. REPLACED COOLING FAN ASSEMBLY AND IT HAPPENED AGAIN. *TR

Reported

Mar 2014

Incident date

Dec 2013

Mileage

Not provided

Outcome flags

None reported

WHILE SITTING A TRAFFIC LIGHT, THE DEFOGGER WAS TURNED ON AND THE REAR WIPER /WASHER WAS ALSO TURNED ON TO CLEAN THE REAR WINDOWS. THE RIGHT WINDOW BLEW OUTWARD IN THE CENTER. *TR

Reported

Jan 2014

Incident date

Jan 2014

Mileage

Not provided

Outcome flags

None reported

TURNED ON THE WIPER AND WASHER FOR THE REAR WINDOWS AND THE LEFT WINDOW BLEW OUT. *TR

Reported

Jan 2014

Incident date

Jan 2014

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS AND THE VEHICLE STALLED WITHOUT ANY WARNINGS. THE CONTACT ALSO MENTIONED THAT THE TEMPERATURE GAUGE INDICATED THAT THE ENGINE WAS OVERHEATING. THE VEHICLE WAS TOWED TO A DEALER WHERE THE MECHANIC STATED THAT THE WINDSHIELD GASKET AND THREE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 21,000.

Reported

Dec 2013

Incident date

Dec 2013

Mileage

Not provided

Outcome flags

None reported

2010 FORD TRANSIT. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO TRANSMISSION FAILURE. *SMD WHEN THE CONSUMER PULLED OVER, THE TRANSMISSION LOCKED UP.

Reported

Sep 2013

Incident date

Sep 2013

Mileage

Not provided

Outcome flags

None reported

THE INCIDENT IS THAT THE VEHICLE IS POORLY MADE. BODY WISE. WITHIN THE FIRST WEEK I REPLACED THE RIGHT WINDSHIELD WIPER. WITHIN 90 I HAD REPLACED BOTH OF THEM. AT 19,000 MILES I NEEDED BRAKES. I HAVE 85,000 MILES AND HAVE HAD 4 SETS OF BRAKES. I HAVE HAD TO REPLACE 3 OF THE 4 DOOR LOCK MOTORS AT THE COST OF $500.00 EACH AND STILL THE DOORS DO NOT LOCK OR UNLOCK AS THEY DID THE DAY I BOUGHT IT. I HAVE REPLACE 3 OF THE 4 TIRE SENSORS AND STILL HAVE PROBLEMS WITH IDIOT LIGHT. I HAVE REPLACED THE PASSENGER SIDE TAIL LIGHTING SYSTEM NOT ONCE BUT TWICE. HAD THE HEADLIGHTS FIXED. THE RUBBER AROUND THE DRIVERS DOOR HAS COME LOOSE WITHIN THE FIRST YEAR, AND I CAN SEE LIGHT OUT THE FLOOR IN THE BACKSEAT BEHIND THE DRIVER AND HAVE SINCE I BOUGHT IT. I FOUND THE PROBLEM THE FIRST TIME I CLEANED THE INTERIOR. GUESS DOOR IS NOT SEALED OR SOMETHING. I SPOKE WITH THE LOCAL CHARLON FORD WHERE I BOUGHT THE VEHICLE AND THEY ARE NOT THE LEAST BIT INTERESTED IN EVEN TALKING WITH ME ABOUT THESE PROBLEMS. I EVEN TRIED TO TRADE IT IN AND WAS TOLD THE VEHICLE WAS SO NEW THERE WAS NO RESALE VALUE BASIS AT THAT TIME. NOW THE COOLING SYSTEM FUSES ARE BURNING OUT AND I AM TOLD BY FORD IN MOJAVE THERE WAS A TSB, BUT I HAVE YET TO BE NOTIFIED. THE VEHICLE IS CUTE, EASY TO DRIVE OTHER THAN IN THE WIND, BUT!!!!!!!!!!!!!!!!! *TR

Reported

Jul 2013

Incident date

May 2013

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE INTERIOR DOOR HANDLE WOULD NOT FUNCTION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 88,000. *TR

Reported

Jun 2013

Incident date

Jun 2013

Mileage

Not provided

Outcome flags

None reported

MY INITIAL PROBLEM WAS TRACTION CONTROL. IF YOU SLIP COMING OUT OF A DRIVEWAY AND YOU HIT GRAVEL, MUD, SNOW, RAIN YOUR TRACTION CONTROL WILL STOP YOU IN THE MIDDLE OF THE STREET AND YOU CANNOT DRIVE. KIND OF A PROBLEM WITH CARS COMING RIGHT AT YOU. PROBLEM 2 IS THAT THIS SEEMS TO ALSO AFFECT THE WHEEL BEARINGS AND CAUSE PREMATURE FAILURE. I AM GOING ON MY SECOND REPLACEMENT AT 72,000 MILES. PROBLEM 3 IS THAT WHEN THE WHEEL BEARINGS FAIL THEY WEAR ON YOUR ROTORS AND I AM NOW ALSO NEEDING TO REPLACE THOSE ALSO. I CERTAINLY HOPE THAT THIS GETS ADDRESSED SOON. THIS VEHICLE IS NOT ONLY A SAFETY HAZARD IT IS ALSO A MONEY PIT. *TR

Reported

Jun 2013

Incident date

Jun 2013

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2007 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE TRANSMISSION DOWNSHIFTED INTO SECOND GEAR WHILE DRIVING AT 65 MPH. THE CONTACT ALSO STATED THAT THE RPM INCREASED, THE VEHICLE JERKED, AND BECAME DIFFICULT TO CONTROL. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL FUNCTION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES AND WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY AND ACCELERATOR RELAY WAS REPLACED AND THE ENGINE WAS REBUILT BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000 AND THE CURRENT MILEAGE WAS 79,645.

Reported

Mar 2013

Incident date

Feb 2012

Mileage

Not provided

Outcome flags

None reported

THE VEHICLE WAS PARKED IN A SECURITY ENCLOSURE BY EARLY EVENING ON SATURDAY SEPT. 29. AT APPROXIMATELY 1:30 AM ON SUNDAY MORNING, A NEIGHBOR LIVING ADJACENT TO OUR OFFICE FACILITY CALLED 911 REPORTING THAT THE VEHICLE WAS ON FIRE. SACRAMENTO METRO FIRE RESPONDED AND PUT OUT THE FLAMES. A FIRE INVESTIGATOR WAS CALLED OUT TO LOOK AT THE SCENE. IT WAS THE INVESTIGATOR,S OPINION THAT THE FIRE WAS NOT ARSON RELATED AS THERE WERE 3 OTHER COMPANY VEHICLES PARKED IN VERY CLOSE PROXIMITY AND WERE NOT THEMSELVES DAMAGED BY SEPARATE INCIDENTS OF FIRE. NO FORENSIC INVESTIGATION WAS PURSUED. *TR

Reported

Dec 2012

Incident date

Sep 2012

Mileage

Not provided

Outcome flags

Fire

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN THE SNOW, THE VEHICLE STALLED DUE TO THE TRACTION CONTROL INDEPENDENTLY ASSUMING THE VEHICLE WAS SLIPPING. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 48,000.

Reported

Oct 2012

Incident date

Oct 2011

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE WINDSHIELD FAILED WHILE DRIVING IN RAINY WEATHER. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE 2010 FORD TRANSIT CONNECT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V374000 (VISIBILITY: WINDSHIELD WIPER/WASHER) AND DENIED ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.

Reported

Oct 2012

Incident date

Aug 2012

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE KEYLESS ENTRY FOB FAILED. THE CONTACT HAD TO USE THE KEY TO MANUALLY OPEN THE DOORS AND START THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY WERE UNABLE TO CORRECT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 7,000.

Reported

Aug 2012

Incident date

Feb 2012

Mileage

Not provided

Outcome flags

None reported

TRACTION CONTROL SYSTEM (TCS) HAS CAUSED VEHICLE TO STOP IN TRAFFIC WHILE DRIVING UP STEEP GRADE IN SNOW OR WET/MUDDY ROAD. UNABLE TO RECOVER TRACTION AND NO METHOD TO TURN OFF TCS. VEH MUST BE BACKED OFF HILL IN NEUTRAL. VEH NOW SITTING ON SIDE OF ROAD, WAITING FOR SPRING SUN TO RECOVER. *TR

Reported

Feb 2012

Incident date

Jul 2011

Mileage

Not provided

Outcome flags

None reported

AFTER THE VEHICLE SAT FOR AN UNKNOWN PERIOD OF TIME, ATTEMPTS TO RE-START THE VEHICLE FAILED DUE TO THE APPARENT LOSS OF PROGRAMMING IN THE PCM MODULES. FORD HAS RECOGNIZED THIS ISSUE BY APPARENTLY A TSB, PER THE DEALER, THAT THE VEHICLE MUST BE STARTED EVERY 15 DAYS OR THIS MAY HAPPEN. AT NO TIME WAS THIS ISSUE RELAYED ON ANY LEVEL TO THE END-USER OF THE VEHICLE, YET, FORD EXPECTS THE END-USER OF THE VEHICLE TO ABSORB THE COST OF RE-PROGRAMMING. I FEEL STRONGLY THAT AS THIS IS A RECOGNIZED ISSUE THAT UPON THE FIRST TROUBLE CALL SHOULD BE COMPENSATED BY FORD. FURTHERMORE I FEEL THAT FORD SHOULD BE INFORMING THE CONSUMER OF THIS ISSUE. TT

Reported

Jan 2012

Incident date

Jan 2012

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT WAS DRIVING 50 MPH WHEN A RUMBLING NOISE WAS HEARD FROM THE FRONT TIRES . IN ADDITION, THE VEHICLE WOULD SQUEAL ABNORMALLY WHEN BRAKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THAT BOTH FRONT ROTORS AND BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 400 AND THE CURRENT MILEAGE WAS 1000.

Reported

Dec 2011

Incident date

Aug 2011

Mileage

Not provided

Outcome flags

None reported

TL*THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE FRONT BRAKES WERE WORN PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED THE BRAKES AND ROTORS. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT MILEAGE WAS 28,000. THE APPROXIMATE FAILURE MILEAGE WAS 10.

Reported

Jun 2011

Incident date

Aug 2010

Mileage

Not provided

Outcome flags

None reported

LANE CHANGE TURN SIGNAL. FORD HAS VEHICLES WITH THE LANCE CHANGE SIGNAL, WHERE WHEN TAPPING THE TURN SIGNAL HANDLE, THE SIGNAL FLASHES 3 TIMES. IN WISCONSIN AND I ASSUME ALL STATES, THE LAW STATES THAT ONE MUST INDICATE IN ADVANCE THE INTENT OF LANE CHANGE OR TURN AND CONTINUE SIGNAL UNTIL COMPLETED. THREE FLASHES DOES NOT PROVIDE ADEQUATE WARNING. SHOULD BE 6-8 FLASHES. CONTACTED FORD CUSTOMER SERVICE AND DEALER. NO WAY TO ADJUST THE NUMBER OF FLASHES, AND CUSTOMER SERVICE SAYS AS LONG AS WORKING ACCORDING TO SPECS, THAT IS ALL THAT MATTERS. *TR

Reported

Apr 2011

Incident date

Apr 2010

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2010 FORD TRANSIT CONNECT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TOWED TO AN AUTHORIZED DEALER WHERE THE STARTER WAS REPLACED. LATER, THE CONTACT HEARD AN UNUSUAL NOISE FROM THE FRONT END THAT PERSISTED FOR SEVERAL WEEKS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FRONT BRAKES AND CALIBERS WERE REPLACED AT 21000 MILES. THE VEHICLE THEN BEGAN TO EXHIBIT AN ABNORMAL HUMMING AND WAS TAKEN BACK TO THE DEALER WHERE BOTH FRONT BEARINGS AND HUBS WERE REPLACED AT 27000 MILES BUT THE NOISE PERSISTED. THE DEALER THEN REPLACED BOTH REAR BEARINGS AND HUBS, TEST DROVE AND REPLACED THE AIR BRAKE SYSTEM SENSORS AND RELEASED THE VEHICLE TO THE CONTACT. THE CONTACT STATED THAT LATER WHILE THE VEHICLE WAS PARKED, HE NOTICED ANTI-FREEZE ABNORMALLY LEAKING FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE COOLANT HOSE WAS REPLACED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 31,500.

Reported

Mar 2011

Incident date

Jun 2010

Mileage

Not provided

Outcome flags

None reported

FRONT BRAKE PADS COMPLETELY WORN DOWN TO THE METAL AT 5000 MILES. REAR BRAKES DEALER MECHANIC FIRST TOLD ME HAD 15% LEFT, THEN THEY "REINSPECTED" AND SAID THEY HAD 50% LEFT AND WERE "FINE" AFTER I COMPLAINED. DEALER FINALLY REPLACED FRONT BRAKES UNDER WARRANTY, AFTER FIRST TELLING ME WERE "NORMAL" WEAR AND TEAR AND THUS WERE NOT COVERED. *TR

Reported

Mar 2011

Incident date

Mar 2011

Mileage

Not provided

Outcome flags

None reported

PREMATURE BREAK WEAR...FRONT BREAKS NEEDED TO BE REPLACED AT JUST UNDER 30,000 MILES INCLUDING NEED FOR NEW ROTORS. AT 39800, TOLD BY DEALERSHIP THAT FRONT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED AGAIN. FORD IS SAYING THERE IS A PROBLEM WITH PREMATURE BREAK WEAR, BUT THIS IS VERY, VERY DANGEROUS AND COULD RESULT IN BRAKE FAILURE. *LN

Reported

Feb 2011

Incident date

Feb 2011

Mileage

Not provided

Outcome flags

None reported

LED USE IS MISSING THE APPROPRIATE LEVEL OF RIGGER FOR CORRECT HUMAN FACTORS! THE OPERATING FREQUENCIES OF PWM (PULSE WIDTH MODULATION) LED'S (LIGHT EMITTING DIODE) IS TO LOW FOR SOME VIEWERS! THIS IS A VERY REAL CONDITION KNOWN AS FLICKER FUSION OR CRITICAL FUSION FREQUENCY AND DOES NOT HAVE THE SAME EFFECT ON ALL VIEWERS. THE LAMPS LOOK AS IF THEY ARE ALL OVER THE ROADWAY AND COMPLETELY OUT OF CONTROL! IT IS JUST ABOUT IMPOSSIBLE TO DRIVE AT NIGHT DUE TO THIS!!!! ALL MANUFACTURES USING LED'S OR OTHER FAST RESPONSE LAMPS NEED TO CONSIDER HUMAN FACTORS, THE OPERATING FREQUENCY IS CRITICAL AND NEEDS TO BE OVER 3000 HERTZ (CYCLES PER SECOND). THIS LACK OF CONTROL HAS PUT PROBABLE 10% OF THE DRIVERS AND PILOTS ARE AT RISK! A RECALL IS NEEDED TO FIX THIS TRAVESTY THAT IS OUT OF CONTROL. IT STARTED WITH CADILLAC'S SRX AROUND 2000, NOW IN 2010+ FORD, 2010+ MERCEDES AND VOLKSWAGEN HAVE GONE OVERBOARD AND JUST ABOUT ALL THE VEHICLES THEY BUILD ARE OPERATING AT THIS DANGEROUS AND VERY DEADLY OPERATING FREQUENCY. THE OPERATING FREQUENCY NEEDS TO BE >2500 HERTZ! THE USE OF PWM IS NOT THE PROBLEM IT'S THE OPERATING FREQUENCY! ALL MANUFACTURES THAT USE PWM NEED TO CONSIDER HUMAN FACTORS! *TR

Reported

Dec 2010

Incident date

Jun 2010

Mileage

Not provided

Outcome flags

None reported

FLICKER EFFECT! THIS NEEDS ACTION NOW; THE OPERATING FREQUENCY ON SOME VEHICLES DID NOT CONSIDER HUMAN FACTORS. THE OPERATING FREQUENCY NEEDS TO BE ABOVE 3000 HERTZ, THIS NEEDS A RECALL TO CORRECT THIS ON ALL VEHICLES THAT DO NOT CONFORM. THE CHOICE OF FLICKER FUSION THRESHOLD OPERATING FREQUENCY IS GOING TO GET SOMEONE KILLED OR MAYBE IT ALREADY HAS! WHAT IS NEEDED: RECALL ALL DELENATORS, ROAD SIDE SIGNS, SIGNAL LIGHTS AND VEHICLES THAT USE PWM "PULSE WIDTH MODULATION". AND ARE OPERATING BELOW 3000 HERTZ!! SET A STANDARD FOR THIS!!! *TR

Reported

Sep 2010

Incident date

Aug 2010

Mileage

Not provided

Outcome flags

None reported

FORD IS RECALLING CERTAIN MODEL YEAR 2010 TRANSIT CONNECT VEHICLES MANUFACTURED FROM DECEMBER 5, 2008 THROUGH MAY 31, 2010 FOR FAILING TO MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACT." DURING VEHICLE TESTING THE VEHICLE EXCEEDED HEAD INJURY CRITERIA REQUIREMENTS SET BY THE STANDARD. THE HEADLINER RETENTION PUSHPIN LOCATED ON THE HEADLINER ABOVE THE B-PILLAR TRIM ON BOTH THE LEFT AND RIGHT SIDE OF THE VEHICLES NEEDS TO BE REPLACED.

Risk: IN THE EVENT OF A VEHICLE CRASH, AN OCCUPANT COULD BE AT AN INCREASED RISK OF INJURY.

Remedy: FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 19, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY AT 1-866-436-7332.

MAIN MOBILITY IS RECALLING CERTAIN CONVERSION VANS BUILT ON MODEL YEAR 2008-2010 CHEVROLET EXPRESS, 2009 GMC SAVANA, AND 2010 FORD TRANSIT CONNECT CHASSIS, AND FITTED WITH CERTAIN BRAUN WHEELCHAIR LIFTS. OVER TIME AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE WHEELCHAIR LIFT’S OUTER BARRIER MAY BECOME BENT OR MISALIGNED.

Risk: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIR’S OCCUPANT COULD FALL AND SUSTAIN INJURY.

Remedy: MAIN MOBILITY IS WORKING WITH BRAUN TO NOTIFY OWNERS, AND BRAUN DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. MAIN MOBILITY HAS NOT PROVIDED A NOTIFICATION SCHEDULE. OWNERS MAY CONTACT MAIN MOBILITY AT 1-716-759-6811.