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Model-year record

2014 Ford Transit Connect
Image: Wikimedia Commons contributor · See source file

2014 Ford Transit Connect

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

127

Reports to NHTSA, 2014

Safety recalls

15

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

24

EPA estimate

Known issues

Structure issues lead owner complaints (20% of 127 reports), followed by unknown or other (13%).

Structure20% · 25 reports
Unknown Or Other13% · 17 reports
Electrical System11% · 14 reports
Latches/Locks/Linkages10% · 13 reports
Power Train9% · 11 reports
Fuel/Propulsion System7% · 9 reports
Engine6% · 7 reports
Steering6% · 7 reports

+ 10 more component categories with fewer reports.

Share of all 127 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11677341, ODI 11556454, ODI 11528359, ODI 11476574, ODI 11476575.

Individual complaint reports(127)

Showing the 50 most recent reports
Electrical SystemJun 2026 · ODI 11745610Details +

The backup camera on the Ford Transit Connect 2014 has failed, making the vehicle unsafe, particularly for backing over pedestrians or small children difficult to see in mirrors. We see that recalls on the backup camera have been issued for models 2015 and later, but it is apparent that this is an issue for earlier models as well. Please require that Ford address the problem with all models.

Reported
Jun 2026
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11745610 at NHTSA →
Unknown Or OtherJun 2026 · ODI 11743695Details +

Back up camera cuts off at random times when backing or is not available at all. There is a recall our 2015 Tranist Connect for this issues but no recall issued on the 2014 model year. We basically cannot safely back up in this van.

Reported
Jun 2026
Incident date
Jun 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11743695 at NHTSA →
Visibility/WiperMay 2026 · ODI 11739968Details +

This here is the continuation of complain # 11736595 and Ford case # 01747943. The aim is to inform NHTSA and Ford that this issue at hand is already a recall from other years on the same car model, materialized by NHTSA Campaign Number: 22V192 and Ford Recall Number: 22S20. There is no need to identify if this issue can be recalled, it was already identified as necessary in the past. Yet, this one VIN here was left out from the list. The images attached here will show: water dripping from center mirror on dashboard, windshield fog on just about every morning and drive without AC and a video (available) showing windshield glass completely off from its adhesive. Solution offered is having Ford to also include this and other related VINs to its recall 22S20 or create a new near identical recall.

Reported
May 2026
Incident date
May 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11739968 at NHTSA →
SteeringMay 2026 · ODI 11736595Details +

I had a chat with FORD explaining the full set of details. Will need to upload chat file.

Reported
May 2026
Incident date
Dec 2014
Mileage
Not provided
Outcome flags
None reported
Open ODI 11736595 at NHTSA →
Unknown Or OtherApr 2026 · ODI 11730414Details +

The Rear View Camera keeps doing weird things. One time you back up, it could be fine. The next time the picture will be upside down. The next time - no picture at all. The next time it could say that the camera is not working..... Ford issued a Recall on a LOT of models regarding this issue - they need to include my vehicle model and others.

Reported
Apr 2026
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11730414 at NHTSA →
Latches/Locks/LinkagesApr 2026 · ODI 11729069Details +

The contact owns a 2014 Ford Transit Connect. The contact stated that while driving at an undisclosed speed, the rear passenger’s side sliding door unexpectedly opened. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the rear passenger’s side door latch had failed and needed to be repaired. The vehicle was not repaired. The contact stated that the vehicle had previously been repaired under a recall related to the failure; however, the failure reoccurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 97,000.

Reported
Apr 2026
Incident date
Apr 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11729069 at NHTSA →
Electrical SystemMar 2026 · ODI 11725687Details +

The backup camera flips the image upside down and has static throughout the image. Occasionally it blinks out completely. This began happening on an occasional basis over the past few years, but in the past year it has been consistently upside down all the time.

Reported
Mar 2026
Incident date
Mar 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11725687 at NHTSA →
SeatsMar 2026 · ODI 11725689Details +

The larger middle bench seat gets stuck and often won't fold down from its up position; this began several years ago, I've just been living with it. Recently it also began to get stuck in both positions -- won't fold down when up, and also won't unfold back up when it's been down. I took this vehicle in to the dealership to get this issue fixed a few years back, and they were unable to figure out what was wrong, but still charged me full price for service. I am now driving with the faulty seat and these days often have to transport passengers, frequently kids in my family, and I'm not sure if it's safe.

Reported
Mar 2026
Incident date
Mar 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11725689 at NHTSA →
Unknown Or OtherFeb 2026 · ODI 11714887Details +

Rear view camera does not work correctly. It has been fluttering for about 3 years, works maybe once a month.

Reported
Feb 2026
Incident date
Feb 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11714887 at NHTSA →
Latches/Locks/LinkagesNov 2025 · ODI 11698544Details +

The contact owns a 2014 Ford Transit Connect. The contact stated that the vehicle was previously serviced at a local dealer under NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages); however, the recall was still present on the VIN. The local dealer was contacted. The vehicle was repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Reported
Nov 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11698544 at NHTSA →
Unknown Or OtherNov 2025 · ODI 11697391Details +

Rear View camera has quit working. It has not worked properly for quite awile

Reported
Nov 2025
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11697391 at NHTSA →
Exterior LightingSep 2025 · ODI 11688429Details +

The vehicle now has 130K miles on it and the dash instrument lights are getting so dim that I can not see the speedometer on a sunny day. The dealership says the adjustment is all the way up for dash light brightness, but the lights are just not bright enough anymore. This affects all the dash cluster instruments, both the digital speedometer and the analog speedometer.

Reported
Sep 2025
Incident date
Jan 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11688429 at NHTSA →
Unknown Or OtherSep 2025 · ODI 11687149Details +

Rear view camera malfunction. Back up function Stopped working and screen has now whited out permanently even when car is moving forward.

Reported
Sep 2025
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11687149 at NHTSA →
StructureJul 2025 · ODI 11677341Details +

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at an undisclosed speed in the highway, the rear passenger's side plastic sliding door panel separated from the vehicle and flew off. The contact was able to retrieve the door panel. Additionally, the contact stated that the driver's side plastic sliding door panel was loose. The dealer was contacted and informed the contact that the VIN was not included in NHTSA Campaign Number: 14V777000(Structure). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 187,000.

Reported
Jul 2025
Incident date
Jul 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11677341 at NHTSA →
Back Over PreventionMay 2025 · ODI 11663948 · crash · 1 injuriesDetails +

The contact owns a 2014 Ford Transit Connect. The contact stated while reversing, the rearview camera image was black, and the message "Rearview Camera Unavailable" was displayed on the infotainment screen on some occasions. The contact stated that the rearview camera had become inoperable. The contact stated while reversing on one occasion, the failure recurred, causing the rear of the vehicle to hit a child who was riding a bicycle. The contact stated that the child sustained minor bruises and did not receive medical assistance. The dealer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 60,000.

Reported
May 2025
Incident date
May 2024
Mileage
Not provided
Outcome flags
Crash 1 injuries
Open ODI 11663948 at NHTSA →
Back Over PreventionMay 2025 · ODI 11658253Details +

The contact owns a 2014 Ford Transit Connect. The contact stated that upon placing the vehicle in reverse, the rear-view camera display occasionally went blank, and on other occasions, the displayed image was reversed. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the camera was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

Reported
May 2025
Incident date
Nov 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11658253 at NHTSA →
VisibilityJan 2025 · ODI 11633746Details +

The contact's employer owns a 2014 Ford Transit Connect. The contact stated that while driving 60 MPH, the panoramic roof panel detached on the passenger’s side but remained attached to the driver's side. The detached panoramic roof panel struck the driver's side of the vehicle. The vehicle was taken to an unknown dealer, who determined that the panoramic roof panel was not adequately bonded to the vehicle. The contact was informed that the panoramic roof panel needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V695000 (Visibility); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 147,219.

Reported
Jan 2025
Incident date
Dec 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11633746 at NHTSA →
Latches/Locks/LinkagesDec 2024 · ODI 11630284Details +

The contact owns a 2014 Ford Transit Connect. The contact stated while driving at undisclosed speeds, the trunk unintendedly unlatched. The contact placed a strap extending from the trunk latch to the seat to keep trunk closed while driving. The dealer was contacted and confirmed that the vehicle was included in NHTSA Campaign Number: 23V502000 (LATCHES/LOCKS/LINKAGES) for the door, but not for the trunk latch. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 90,000.

Reported
Dec 2024
Incident date
Dec 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11630284 at NHTSA →
Engine And Engine CoolingOct 2024 · ODI 11619373Details +

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 45-55 MPH, the engine overheated. The message “Pullover - Engine Temperature High” was displayed. The contact pulled over and noticed that the coolant level was low. The contact added coolant to the reservoir. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 106,000.

Reported
Oct 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11619373 at NHTSA →
Power TrainSep 2024 · ODI 11612415Details +

For starters, about 2-3 days before August 6, 2024 (the day I took my van to Autozone to diagnose my check engine light) my ford transit shot a check engine light due to a "P0304 Cylinder 4 Misfire". On August 8, 2024 after dropping my van off once the mechanic opened, around 11:27 AM i received a call from the mechanic I was referred to by the dealership I bought the van from that the car was fixed and ready to go. I was also told by one of the mechanics that work at the shop that the threading on the spark plugs were stripped, these were the original spark plugs that came with the vehicle when i purchased it before the misfire happened. On August 10th after work, my transmission had failed on me and i was not able to park my car, i ended up having to let my car roll back on a hill, blocking a strangers driveway having to call a tow truck around 11pm-12am. After having to wait some time, the same mechanic i was referred to by my dealership called me a day after receiving the new transmission telling me the van was ready. Not only did they try to charge me an extra $200, but the car wouldn't even start once i paid the balance due and tried to leave, and to top it all off there was still a jerk in the transmission every time i tried to put it in drive, the job was rushed. Less than a week later, the van was displaying another check engine light related to the same misfire as before, and also a transmission failure message on my dashboard while on the highway with my dog in the back. I'm a dog trainer and need the vehicle to safely transport animals to and from north to south jersey. I have not been able to do so due to all the complications I've been encountering with the vehicle. I dropped the van off Thursday August 29th and have not received any updates from the same mechanic and it has been 5 days (today's Sept. 3rd). I understand labor day just passed but I was told by the head of the shop that they would look at it Friday Aug 30th & update me asap.

Reported
Sep 2024
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11612415 at NHTSA →
Power TrainJun 2024 · ODI 11596476Details +

Hello. We were passing a tractor trailer on the interstate and at 75 mph the transmission shifted into low gear all by itself. We never went into passing gear just accelerating. The vehicle nosedived, rpm’s went up, blew the transmission fluid out all over the exhaust with major smoke, threw us into the dash, and went to about 5 mph all in about .5 seconds leaving us in the middle of the interstate in 5:00 traffic. Tractor trailers stopped and let us get the vehicle to the side .If my daughter had not been behind us I’m sure one of the tractor trailers would have hit us because my brake lights didn’t come on because I never hit the brakes. The vehicle is sitting in my driveway where it was towed. No one has looked at it and it now has a check engine light on.

Reported
Jun 2024
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11596476 at NHTSA →
Unknown Or OtherFeb 2024 · ODI 11572400Details +

Door latches - Took this vehicle into Hopkins Ford Dealer in Elgin IL. The parts aren't in so it is delaying the repair. The main question I have is every time I have a recall I am told I have to wait for the part to break so they can send to Ford as proof in order to get the parts. This does not make sense to me as this is a safety issue am I to wait to get injured because the recalled part finally breaks and then I can use the recall to repair my vehicle?

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11572400 at NHTSA →
Latches/Locks/LinkagesFeb 2024 · ODI 11571723Details +

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while entering the vehicle, the passenger attempted to close the front passenger’s side door however, the door was not able to be locked. The contact stated that the passenger held onto the door until arriving at the destination. The contact drove the vehicle to a locksmith who was able to repair the door springs that had failed. The vehicle was repaired. The contact stated that two months later she received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages), however the repair had already been completed. The manufacturer was not informed of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Reported
Feb 2024
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11571723 at NHTSA →
Power TrainNov 2023 · ODI 11556963Details +

contacted local ford dealership for recall repairs (Johnson City Ford). they state there are not any recalls for a 2014 ford transit connect and would not schedule the repairs.

Reported
Nov 2023
Incident date
Nov 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11556963 at NHTSA →
StructureNov 2023 · ODI 11556454Details +

The driver side door latch failed. The door would not close and latch. Dealer charged $578.42 for the repair and has not reimbursed the charges per safety recall 23V502. ~ 90 days has passed since the repair.

Reported
Nov 2023
Incident date
Aug 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11556454 at NHTSA →
Latches/Locks/LinkagesOct 2023 · ODI 11549237Details +

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the front driver's side door unexpectedly opened. There was no warning light illuminated. The contact stated he immediately shut the door closed while depressing the brake pedal; however, the failure recurred several times while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 391,000. VIN tool confirms parts not available.

Reported
Oct 2023
Incident date
Oct 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11549237 at NHTSA →
Latches/Locks/LinkagesOct 2023 · ODI 11548181Details +

The contact owns a 2014 Ford transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches, Locks, Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while entering the vehicle and closing the front driver's side door, the door failed to latch securely. The dealer was made aware of the failure and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 155,000. VIN tool confirms parts not available.

Reported
Oct 2023
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11548181 at NHTSA →
Latches/Locks/LinkagesSep 2023 · ODI 11546770Details +

The contact owns a 2014 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front passenger’s side door latch had detached from the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000. VIN tool confirms parts not available.

Reported
Sep 2023
Incident date
Jul 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11546770 at NHTSA →
Electrical SystemSep 2023 · ODI 11544883Details +

the backup camera has failed at 50,000 miles. The backup camera no longer functions.

Reported
Sep 2023
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11544883 at NHTSA →
Exterior LightingSep 2023 · ODI 11542945Details +

The contact owns a 2014 Ford Transit Connect. The contact stated while driving with the low-beam headlights activated, the low-beam headlights became inoperable. There was no warning light illuminated. The contact attempted to replace the bulbs. The vehicle was taken to an independent mechanic, who informed the contact that the wiring connector was burned on the passenger’s side. The contact called another independent mechanic, but no assistance was provided. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 148,000.

Reported
Sep 2023
Incident date
Aug 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11542945 at NHTSA →
Latches/Locks/LinkagesSep 2023 · ODI 11542774Details +

The contact owns a 2014 Ford Transit Connect. The contact stated while driving approximately 35 MPH, the contact leaned against the driver's side door and the door swung open. The contact stated that the "door open" light was illuminated. The contact received notification of NHTSA Campaign Number: 23V502000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the door pawl spring tab needed to be replaced; however, the part was unavailable. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

Reported
Sep 2023
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11542774 at NHTSA →
StructureJun 2023 · ODI 11528359Details +

The tailgate unlocks on its own and becomes unlatched on its own. It is unpredictable but has happened at least once when coming to a stop (still in gear) and once when sitting with the engine off, after having come to a stop. My dogs ride in the back so they could fall out of the vehicle if it occurred while driving; in addition, cargo in the back of the van could fall onto the road if the tailgate came unlatched and opened. I have not taken the van to a dealer because the nearby Ford dealership has a reputation as not being easy to work with, and I don't know who else would be qualified to work on such a problem. The "tailgate open" warnings do occur, when the door unlocks/unlatches. But the lock makes audible noises FREQUENTLY, and it's not always easy to tell if the lock has disengaged or just made a noise.

Reported
Jun 2023
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11528359 at NHTSA →
Electrical SystemJun 2023 · ODI 11526786Details +

The contact owns a 2014 Ford Transit Connect. The contact stated while driving approximately 35 MPH, the instrument panel went blank. The contact stated that the vehicle was running; however, the instrument panel was inoperable. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument panel needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 15V406000 (Electrical System). The failure mileage was approximately 59,000.

Reported
Jun 2023
Incident date
May 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11526786 at NHTSA →
Electrical SystemMay 2023 · ODI 11523337Details +

Rear view camera is no longer functioning properly.

Reported
May 2023
Incident date
May 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11523337 at NHTSA →
Unknown Or OtherMay 2023 · ODI 11521495Details +

The driver side door latch failed and the door will no longer latch when closed. Thankfully it failed while the vehicle was stopped. Obviously this is a safety concern as the door can now open on its own and can not be secured closed. The vehicle is currently at a local Ford dealership (Gary Yeoman's Ford) where the component is being replaced. There were no warning lights or symptoms, it was working fine until it failed.

Reported
May 2023
Incident date
May 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11521495 at NHTSA →
Latches/Locks/LinkagesDec 2022 · ODI 11498279Details +

The contact owns a 2014 Ford Transit Connect. The contact stated while driving 25 MPH, the rear hatch doors opened independently. The contact stated that the door ajar warning light was illuminated. The contact stated he had experienced the failure for a second time. The contact took the vehicle to the local dealer. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 86,000.

Reported
Dec 2022
Incident date
Dec 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11498279 at NHTSA →
Power TrainAug 2022 · ODI 11479426Details +

While driving, the car seemed to change gears and then went to neutral and wouldn’t go into any other gear. After turning it off and on, it engaged a couple of times- enough to pull to the side of the road. Once it even felt like it popped into reverse. It now won’t go out of neutral. No warning lights have gone on

Reported
Aug 2022
Incident date
Aug 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11479426 at NHTSA →
StructureJul 2022 · ODI 11476574Details +

In February 2022 the driver's side door stopped being able to latch. The door was unable to securely close. The driver's door was able to swing open on turns and the driver would be able to fall out of the vehicle during a crash.

Reported
Jul 2022
Incident date
Feb 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11476574 at NHTSA →
StructureJul 2022 · ODI 11476575Details +

After having the panoramic sunroof replaced in 2019 due to a recall, the roof started leaking again causing mold to grow and making us fear for the structural integrity of the vehicle due to the possibility of unseen rust. The Service Department said it was not related to the original recall and that it was an epoxy failure. We feel this is just a continuance of the original defect and there was another recall about leaking.

Reported
Jul 2022
Incident date
Jun 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11476575 at NHTSA →
Fuel/Propulsion SystemJul 2022 · ODI 11473662Details +

Vehicle is currently being repaired at a Ford dealer. They have diagnosed the malfunction as a fuel pump failure and have ordered replacement parts. I will ask the service center to save the parts. The vehicle lost power in the fast lane of I5. Traffic was moving at or above the 70 MPH posted speed limit including large trucks. I was able to turn on the 4 way flashers, change lanes, and move the vehicle to the shoulder out of traffic, but the situation could have easily resulted in a collision due to the abrupt loss of power. It was towed to the Ford dealer 15 miles from the incident when it would could not be restarted. Because the shoulder was narrow there was insufficient room for me to safely open the drivers side door and deploy my wheelchair lift and transfer seat to exit the vehicle. It took approximately an hour for AAA to arrive in 100 degree weather. I don't believe the dealer has removed the defective pump yet but they were unable to start the vehicle because of the problem. There was no warning anything was wrong, it simply slowed down and did not respond to giving more gas. Attempts to restart the vehicle on the side of the road resulted in the engine misfiring and rapidly dying. The next morning at the dealer the car turned over OK but did not show any signs of starting. No warning lights were present. This vehicle has only 28,000 miles on it and there are reports of both a Fuel Pump recall on some 2014 Ford Transit Connect Vans, and other early failures on Vans not in the Recall indicating the problem may not be confined within the scope of the original recall.

Reported
Jul 2022
Incident date
Jul 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11473662 at NHTSA →
StructureJul 2022 · ODI 11473094Details +

The drivers door is failing to latch. Ford Dealers have only said there were only recalls on the rear doors. My minivan has the door roped shut for the time being and it is dangerous having to unwrap the rope to exit. Also the smell of fuel inside the vehicle is pronounced and they won't repair the fuel line because I purchased the vehicle used and the previous owner didnt handle it.

Reported
Jul 2022
Incident date
Jul 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11473094 at NHTSA →
StructureJul 2022 · ODI 11472841Details +

2014 Transit connect LH front door won't latch , this van has 44,000 miles on it I bought it new.. the door will fly open can not drive it like this.. the sliding doors had a recall but not the front doors. door latch fail

Reported
Jul 2022
Incident date
Jul 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11472841 at NHTSA →
Engine And Engine CoolingJun 2022 · ODI 11466991Details +

The catalytic converter is stopped up, and that is definitely a safety issue, causing extra heat. In the event of it touching almost anything, it makes it more likely than not that a fire will ensue! This happened on the day that I purchased the Car. Within hours. Dealer is LDT Motors in Amarillo Texaa.

Reported
Jun 2022
Incident date
May 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11466991 at NHTSA →
Electrical SystemApr 2022 · ODI 11461077Details +

While driving, the speedometer dropped to zero, the car milage displayed as ------, the ABS light turned on, the traction control light turned on, and there was a warning that the hill assist was unavailable. I was driving with 4 children in the vehicle and was unable to discern if it was an actual safety issue or an electronic malfunction. We suspect a wheel speed sensor on one of the four tires has failed since an internet search shows this is the likely culprit but it hasn't yet been confirmed.

Reported
Apr 2022
Incident date
Apr 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11461077 at NHTSA →
Electrical SystemMar 2022 · ODI 11456703Details +

6-2021: Crackling sound on radio, whether on or off. 2 types: Like bare wires rubbed together, or connecting/disconnecting speaker. ·Crackling persists after vehicle shut off. Eventually stops. 12-2021: ·Radio quit working, crackling sound continued, appears random. ·Observed lights on @ distance. Then off. Vehicle was parked overnight, inactive. 2-2022: ·2-year-old battery died. Dead again in a few days. (Parasitic drain) Mechanic said it needed new radio. New radio was > $600.00, required reconfiguration of dashboard. ·Lost many, not all functions, of SYNC System, & it goes to sleep after a few minutes. Backup camera doesn’t work if SYNC system is asleep. Sometimes revived after pushing SYNC button on steering column. ·Auto electrical mechanic said still a drain on electrical system, but not like before. Rebuilt alternator & refurbished the fuse box too. Said electrical drain was from information control module on dashboard. Said take vehicle to Ford, have them reprogram the module where display screen is located & the drain occurring while vehicle is parked, would stop. ·Ford Technician said they had “no updates” on information control module. Took care of recall & transmission issues, returned the vehicle. oParasitic drain & dead battery continued. 3-2022: ·Battery tests as good but dies in 2 days. Engine quit if jumper cables were removed. Then died before they were removed. Appeared dead, no start even though connected to a good battery via jumper cables. ·Asked dealer to reprogram information control module. ·They gave it back, saying, “It’s acceptable”. oThey disconnected an “aftermarket” module. Went from 64 milliamps to 42 milliamps. Drove 90 minutes & parked. 29 hours later battery died. Dlr. said turn off/disconnect everything BEFORE shutting off vehicle: No automatic lights, heater, phone charger, etc. Apparently this is a body control module (BCM) problem. Not “information control module” problem.

Reported
Mar 2022
Incident date
Dec 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11456703 at NHTSA →
EngineFeb 2022 · ODI 11450305Details +

Air bubble in coolant system caused by faulty placement of heater core allows air bubble to form there. This cause no heat or defrost in cab of vehicle. Also causes overheating which leads to cracked block, coolant leak into combustion chamber, destroying catalytic converter and emissions to soar and fuel milage to drop. Engine stumbles and stalls and goes into fail safe mode which could cause an accident because vehicle won’t accelerate or shift.

Reported
Feb 2022
Incident date
Feb 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11450305 at NHTSA →
Unknown Or OtherOct 2021 · ODI 11438579Details +

My van was running fine until the piece that goes on the transmission that makes it shift broke off after that broke I started having transmission problems when I took it to have it checked they told me the piece that broke was a recalled piece for this type of vehicle. So I know that the recalled piece is what caused my transmission to start messing up. Their saying it's going to cost me $9000 to replace the transmission. I feel like this recalled piece causes my transmission to start messing up and I shouldn't have to pay out of pocket that much money for something that was recalled anyways.

Reported
Oct 2021
Incident date
Sep 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11438579 at NHTSA →
Unknown Or OtherOct 2021 · ODI 11437778 · crash · 1 injuriesDetails +

Seatbelt failed, did not restrain the driver. Available for inspection. Steering wheel was the only item stopping the drivers momentum Not at this time. No warning.

Reported
Oct 2021
Incident date
Oct 2021
Mileage
Not provided
Outcome flags
Crash 1 injuries
Open ODI 11437778 at NHTSA →
Air BagsOct 2021 · ODI 11436826 · crashDetails +

T-bone a four door vehicle at 55 mph. The seat did not stop me. The belt did not catch and will not retract. It is laying on the driver seat. Air bags did not deploy. The front end of my vehicle hit the side of the other vehicle crushing the front of my vehicle. Nether safety restraint worked.

Reported
Oct 2021
Incident date
Oct 2021
Mileage
Not provided
Outcome flags
Crash
Open ODI 11436826 at NHTSA →
Unknown Or OtherOct 2021 · ODI 11435570Details +

On 9/7/21 we were retuning from NB to Colorado 0n I-80 about 30 miles east of North Plate NB the moon roof blew off off of our 2014 Ford transit Van Ford has refused to fix it but there has been over 5000 recall for this problem?

Reported
Oct 2021
Incident date
Sep 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11435570 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(15)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Power TrainOct 2022 · 22V413000Details +

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Open full NHTSA recall record →
Latches/Locks/LinkagesAug 2020 · 20V331000Details +

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

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VisibilityAug 2020 · 20V260000Details +

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Remedy: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

Open full NHTSA recall record →
Latches/Locks/LinkagesJun 2016 · 16V643000Details +

Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy: Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.

Open full NHTSA recall record →
Fuel SystemSep 2015 · 15V005000Details +

Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.

Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.

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StructureMay 2014 · 14V777000Details +

Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect cargo vans manufactured August 9, 2013, to September 20, 2014. The affected vehicles are equipped with sliding door panels that may have an improper bond strength between the plastic panel and paint primer. This could cause the door panel to separate from the vehicle while driving.

Risk: If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.

Remedy: Ford will notify owners, and dealers will reinstall the panel with proper materials, free of charge. The recall began January 28, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S26.

Open full NHTSA recall record →
Fuel SystemMay 2014 · 14V703000Details +

Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured August 1, 2013, to July 10, 2014. In the affected vehicles, the fuel and vapor lines may have been incorrectly installed in the engine compartment, allowing the two lines to make contact.

Risk: Contact between the two lines may result in abrasion and a fuel leak. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Ford has notified owners, and dealers will inspect the fuel line routing. If the fuel line has been routed incorrectly, it will be replaced and routed correctly. These repairs will be made free of charge. The recall began on November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S24.

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EquipmentFeb 2014 · 14V406000Details +

Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured March 1, 2014, through May 15, 2014. The affected vehicles may have a brake reservoir cap that does not have the required text advising owners which brake fluid the vehicle uses. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 135, "Light Vehicle Brake Systems."

Risk: Without the correct brake reservoir label on the cap someone may add the wrong brake fluid, causing damage to the brake system seals, resulting in brake fluid leaks, lengthened stopping distances and increasing the risk of a crash.

Remedy: Ford has notified owners. Dealers will replace the brake reservoir cap with a correct one, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14C06.

Open full NHTSA recall record →
Seat Belts · 15V050000Details +

Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect vehicles manufactured November 6, 2013, to September 20, 2014. In the affected vehicles, the upper seat belt bolts may have been improperly torqued, allowing them to loosen over time.

Risk: If the seat belt anchorage fasteners loosen over time, there is an increased risk of personal injury in the event of a crash.

Remedy: Ford will notify owners, and dealers will replace the original seatbelt fasteners with properly torqued fasteners, free of charge. The recall began March 26, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S03.

Open full NHTSA recall record →
Electrical System · 15V406000Details +

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Risk: If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.

Remedy: Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.

Open full NHTSA recall record →
Visibility · 16V695000Details +

Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured October 4, 2013, to July 14, 2014 and equipped with a Panoramic Fixed-Glass Vista roof. The panoramic roof panel may have an inadequate bond to the vehicle, possibly resulting in the panel separating from the vehicle.

Risk: If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.

Open full NHTSA recall record →
Engine And Engine Cooling · 17V209000Details +

Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Risk: If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

Open full NHTSA recall record →
Power Train · 21V376000Details +

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Remedy: Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Open full NHTSA recall record →
Visibility · 21V977000Details +

Ford Motor Company (Ford) is recalling certain 2014 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle.

Risk: Panoramic roof panel separation while driving can increase the risk of an injury or crash.

Remedy: Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. This recall is an expansion of NHTSA recall number 16V-695. Owner notification letters were mailed January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.

Open full NHTSA recall record →
Latches/Locks/Linkages · 23V502000Details +

Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

Risk: An unlatched door can open while driving, increasing the risk of injury.

Remedy: Dealers will inspect and replace the front door latches as necessary, free of charge.  Owner notification letters were mailed February 2, 2024.  Owners may contact Ford customer service 1-866-436-7332.  Ford's number for this recall is 23S36.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

2 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Door Latch Failures

In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl spring tab typically results in a ?door will not close? condition, however in certain somewhat rare circumstances, may result in the door coming open while driving. In response to ODI?s investigation, Ford has announced three field actions, as discussed below.On March 23, 2020, Ford submitted Safety Recall 20V-177 (Ford 20S15), a regional recall campaign to address door latch failures in vehicles not previously recalled under Safety Recalls 15V-246, 16V-643 and 17V-210. The recall affects vehicles currently or ever registered in certain high ambient temperature states (see 20V-177 for affected states). As a remedy, Ford will replace all four door latches free of charge.On August 24, 2020, Ford issued a non-safety regional field action (Ford 20R01) to address door latch failures on the same model/MY vehicles not covered under 20V-177 (i.e., not currently/ever registered in affected states). According to Ford, spring tab failure rates for vehicles covered by this action are about half that of the 20V-177 vehicles. Under this action, dealers will replace all door latches, free of charge, if either; a) the vehicle exhibits a related latch concern, or b) if the vehicle owner expresses a concern about the latches in their vehicles. Details can be found under NHTSA TSB No. 10190990, a copy of which is available in this investigative file available at NHTSA.gov.On June 8, 2020, Ford submitted Safety Recall 20V-331 (Ford 20S30) addressing vehicles previously remedied under NHTSA Recalls 15V-246, 16V-643 and 17V-210, where the repair may not have been properly completed, specifically not all of the door latches were replaced, or replaced correctly. This recall involves an inspection of the latches, with the option for a consumer self-inspection; owners could view the date codes on their latches (and confirm child safety locks are present on the rear doors) and then submit the information to Ford?s mobile app or website. A dealership inspection option was also available. Any vehicle found to have unreplaced defective latches requires the replacement of all door latches as directed by Ford.Regarding the 4,494 reports cited above, 1,485 involve scope-related failures (with 13% alleging door opening), and the remaining 3,009 reports involving remedy concerns (with 18% alleging door opening - note ODI was unable to verify the allegations of door opening). The three ODI injuries were all relatively minor. Ford?s reported injury incidences include one (unconfirmed) report of an ejection, three minor injuries with the others involving undisclosed injuries. Ford?s crashes involved two (unconfirmed) crashes alleging the incident door contacted another vehicle and three involving doors striking other property.The recalled vehicles include MY 2011-2015 Ford Fiesta, 2013-2016 Ford Fusion and Lincoln MKZ, 2015 Ford Mustang and Lincoln MKC, 2013-2015 Ford Escape and Ford C-MAX, 2012-2015 Ford Focus and 2014-2016 Ford Transit Connect.Ford's actions address ODI's concerns at this time. ODI will take further action if warranted by new information. The reference (OD

Door Latch Failure

In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked vehicle.In response to ODI's information request, Ford Motor Company (Ford) provided 500 unique reports related to the alleged problem on the subject vehicles.Ford reported no injury or accident claims.Ford also submitted 1,513 warranty claims related to door latch failures.Many customers indicated that the affected door could not be latched at all and some of them decided to restrain the door by other means in order to operate the vehicle.Some customers also reported door latch failures occurring on multiple doors and at different times.Additionally, Ford stated that MY 2014-2015 Ford Focus, 2013-2015 Ford Escape, 2013-2015 Ford C-Max, 2014-2016 Ford Transit Connect, 2015 Ford Mustang, and 2015 Lincoln MKC, all use the same door latch as the 2012-2013 Ford Focus.On September 6, 2016, Ford notified ODI that it would conduct a safety recall (16V-643) to remedy the door latches in the MY 2012-2015 Ford Focus and other Ford models mentioned above (total of approximately 2 million vehicles).According to Ford, a component within the door latch may break preventing the door from latching.Ford dealers will replace all four door latches in the recalled vehicles with a new more robust latch design that is currently in production.The recall action initiated by the manufacturer appears to address the safety risks.Accordingly, this investigation is closed.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the identification (ODI) numbers found in the attached list.

Crash-test ratings

2014 Ford Transit Connect VAN FWD NHTSA source

Overall
Not rated
Frontal
Side
Rollover
Not rated

2014 Ford Transit Connect Wagon FWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Transit Connect Van 2WD1.6L 4-cylFront-Wheel Drive222925
Transit Connect Wagon FWD1.6L 4-cylFront-Wheel Drive222924
Transit Connect Van 2WD2.5L 4-cylFront-Wheel Drive212824
Transit Connect Wagon LWB FWD2.5L 4-cylFront-Wheel Drive202723
Transit Connect Wagon FWD2.5L 4-cylFront-Wheel Drive202823

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2014 Ford Transit Connect: frequently asked

What does the complaint record show for the 2014 Ford Transit Connect?

Owners filed 127 NHTSA complaints about the 2014 Ford Transit Connect. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2014 Ford Transit Connect?

The most-reported problem areas are Structure (20% of complaints) and unknown or other (13%).

How many recalls does the 2014 Ford Transit Connect have?

15 recalls have been issued that affect the 2014 Ford Transit Connect, covering components such as power train. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2014 Ford Transit Connect get?

The EPA rates the 2014 Ford Transit Connect between 23 and 25 mpg combined, depending on trim and drivetrain.