2020 Ford F-150

The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was locked and parked on the street with the engine running and unoccupied, the transmission erroneously shifted into gear and the vehicle drove forward. The contact stated that the vehicle crashed into another parked vehicle and landscaping and missed crashing into another vehicle that was driving in the opposite direction. The contact expressed concerns because no one was present inside the vehicle during the failure. The contact stated that the Police Department was contacted but no officers showed up on scene. No injuries were reported. The cause of the failure was not determined. The dealer was contacted and informed the contact that the PCM needed to be reprogrammed; however, the vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.

Reported

Aug 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2020 Ford F-150. The contact stated while driving 40 MPH, the vehicle made an abnormal rattling sound. The vehicle was taken to an independent mechanic where it was diagnosed that the transmission had failed and needed to be replaced. No further information was available. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 118,923.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds on several occasions, the vehicle accelerated unintendedly while depressing the brake pedal. The contact stated that the power train warning light was illuminated, and the message "Power Train Malfunction - Reduced Power" was displayed on the Mobile App. Additionally, the contact stated that while driving 60 MPH, the transmission downshifted unexpectedly while depressing the accelerator pedal. The contact stated that the engine revved while the RPM was fluctuating. The vehicle was not repaired. No further information was available. The manufacturer was notified of the failure and informed the contact that the manufacturer could not issue recalls. The contact was referred to the NHTSA Hotline to file report the failure. The failure mileage was approximately 100,000.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that upon attempting to unlock the doors of the vehicle with the key fob, only the front driver's side door unlocked. There was no warning light illuminated. Additionally, the contact stated that while attempting to manually unlock the tailgate, the tailgate failed to unlock as intended. The dealer was contacted and informed the contact that the failure could be related to an unknown actuator recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

i AM RECEIVING ALERTS ON MY FORD APP STATING THAT IT IS A PARKING AID ALERT BECAUSE OF ELECTRICAL ISSE WITHIN THE VEHICLE. ALSO STATES TO SERVICE ENGINE SOON ALERT BECAUSE OF ELECTRICAL ISSUE HAS BEEN DETECTED WITH YOUR VEHICLE. THIS MAY CAUSE THE ENGINE START/STOP FEATURE (IF EQUIPPED) TO NOT WORK. CHECKING ON THIS I FOUND 0 ON THE NHTSA WEBSITE FOR RECALLS. WITH FURTHER CHECKING I WAS INFORMED THAT THIS SHOULD BE A RECALL TO BE DONE. PLEASE LET ME KNOW IF I CAN GET THIS REPAIRED UNDER THE RECALL. I ALSO NOTICE WHEN STARTING MY VEHICLE IN THE MORNINGS THAT IT SMOKES OUT OF BOTH TAILPIPES AND LASTS APPROXIMATELY ONE TO TWO MINUTES. [XXX] [XXX] . THANK YOU. MY EMAIL IS ALSO [XXX] ADDRESS IS [XXX] , EDNA, TEXAS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that while her husband was driving approximately 20 MPH, the check engine warning light illuminated. There was an abnormal burning odor coming from the vehicle. The driver drove to the residence. The vehicle was turned off and restarted and there was smoke coming from the engine with a loud screeching sound. The vehicle was taken to the local dealer, where it was determined that the cam sensor was defective and caused the engine to overheat. Additionally, the engine was low on oil. The contact stated that an oil change was previously performed. The vehicle was not repaired. The manufacturer was contacted, and a complaint was filed. The manufacturer confirmed that the VIN was not under recall and that there was no financial assistance available. The failure mileage was approximately 102,000.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The rear differential exploded while driving without warning. immediate lose of power while traveling 70mph, the explosion blew some hot parts of the differential off the road and started a brush fire.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

Fire

My truck started to throw codes p0240 and p0430 when my truck hit 81000 miles. I am now at 141000 miles. I have since replaced both of my catalytic converters, all 4 of my O2 sensors and I still have the same p0240 and p0430 codes. I also took my truck into ford on Feb 26, 2025 for the recall on my PCM reprogramming. They claimed to have redone the programming but ever since they did that, I now have shifting problems, surging, clanking, hard shifting, random and sporadic shifting with no end in sight. This should be addressed by Ford TSB 24-2101 but again, they did nothing and claim there is nothing wrong with my truck. I have had a fluid replacement and filter replacement with no issues noted, no metal parts, no burnt smell or burnt fluid. Today I came across Ford TSB 24-2184 where they acknowledge that there is an issue with the calibration and controls sensitivity and that replacement of catalytic converters may be necessary. Ford never did any of this. The recall on my truck, which was reprogramming of my PCM also leads to dirty and fouling of the catalytic converter. I have spent over $3000 so far to fix Fords mistakes and not only in nothing fixed, I still have the exact same issues. When i take it to Ford, all the do is clear the codes and then the codes come back on before I get home. So Ford is aware of the issues, knows about the issue and yet will do nothing to fix it.

Reported

Jul 2025

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

Check engine light turn on with the code P0087. The truck don't turn on quickly. Lose power at high demand or RPM.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, rainwater leaked into the cabin of the vehicle from the sunroof assembly because the sunroof failed to properly close. The vehicle to taken to the local dealer who removed debris from the sunroof tracks. After retrieving the vehicle, the contact discovered that rainwater was still leaking into the vehicle from the sunroof. The vehicle was taken back to the local dealer who advised that the sunroof assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle was not covered under the Manufacturer's Extended Warranty coverage related to the failure. The failure mileage was 20,000.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the message “Pre-Collision Assist Not Available” was displayed and “Front Camera Malfunction - Service Required" was displayed. The vehicle was not diagnosed or repaired. The contact stated that the messages were continuously displayed. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

Reported

Jul 2025

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, there was a rattling sound coming from the front-end of the vehicle. Upon inspection, it was discovered that the front driver’s and passenger’s side shock absorber springs were cracked and fractured, causing damages to several suspension components on the vehicle. The vehicle was taken to the local dealer who informed the contact that the shock absorbers and springs needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 34,000.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Experience HARSH Engagement with transmission both upshift and downshift. Some downshifts at so HARSH, feels like rear wheels are trying to “lock up”. Ford dealer performed recall which did not correct the issues. Ford dealer recommended full transmission replacement. Seems this is a known issue and Ford has admitted fault by issuing a recall in an effort to “fix” the problems with the 10 speed transmission.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Catalytic converter has failed prior to 80,000 miles. Ford has done updates, via wifi, to the system, but it has not helped. Parts are now on back order due to the demand for replacing bank 2 (driver side) converters.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

Somehow my daughter engaged park assist. She put her foot on brake and with it still on the break truck began reversing and do not stop till we ran over a mailbox. We even tried to turn wheel.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

Crash

Transmission jerking, clinking sounds,hard up or down shifting. When starting first time in the morning, feels like the transmission is engaging, gives alittle jerk.

Reported

Jul 2025

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

Transmission would shift into different gears when not intended

Reported

Jul 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

I’ve already had 10R80 10 speed transmission replaced once at 53,000 miles. Now I’m at 65,000 miles and I’m having issues again. Twice this past week, my truck has shifted from 6th gear down to 1st gear while driving for no reason. I’m getting rough shifts again and a lot of clunking and jerking.

Reported

Jul 2025

Incident date

Jul 2025

Mileage

Not provided

Outcome flags

None reported

There is a flaw in the design of the 2020 F150 and specifically the 5.0L V8 Engine. I have kept up to date on all maintenance, no visible oil spils and engine is consuming/burning significant amounts of oil. I've been told by numerous dealerships/mechanics that there is nothing that they can do and to try and join all of the class action lawsuits. I spent 50k on a vehicle that isn't even making it thru the life of the loan..... WHY DO I HAVE TO DO A CLASS ACTION. THIS SHOULD BE CONSUMER PROTECTION.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The truck is stuttering when you go wide open throttle

Reported

Jul 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed, the contact heard an abnormally loud pop. The contact drove the vehicle to the shoulder of the road. In addition, the contact stated that the transmission was slipping. The automatic transmission failure warning light was illuminated. The contact turned off the vehicle. The vehicle was restarted and driven to the residence. The vehicle was then towed to the dealer where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

I have a 2020 F150 King Ranch with 64K miles on it. It has always shifted harshly, but I had thought that was just the issue with the design of the 10-speed transmission. Right after 60K miles, the transmission would stay stuck in 1st and rev the rpms high and then jump to 4th. There were other times where the transmission would harshly jump up or down gears. I took it into the local Ford dealership to be reviewed. Of course, this is another case of a faulty 10R80 transmission. I had to get the entire transmission replaced. An almost $10K repair and Ford Motor Co only covered $3800 of it. This is unacceptable, dangerous, and quite frankly irresponsible of Ford. I called the Ford Customer Service three times, each of which, they referred me back to the local dealer (who referred me back to the Ford Motor Co case). Some quick background. I'm a very loyal Ford customer. I've owned 3 F150s, an Expedition, and a Ford Fusion. I get all of my services done at the local Ford dealership. I've never had a transmission go out and especially on such a new truck. ** I rarely tow, so this hasn't been a truck that has been towing a lot of weight (I've towed 4 times with a trailer < 4000 lbs). Customers shouldn't have to pay over $5K for repairs on a truck less than 5 years old that cost over $70K (and 4K miles beyond the Powertrain warranty). That's ridiculous. Ford should step up and do the right thing and recall these transmissions for the customers experiencing problems. I now know of 6 personal people (in a small town) that has the same issue and the dealership is full of trucks with the same transmission problems.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated while driving 15 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal and the engine seized. The contact was able to coast to the side of the road. The oil warning light was illuminated. The oil gauge indicator was at zero. The vehicle was towed to an independent mechanic who diagnosed the vehicle with a cracked crankshaft between cylinders #2 and #3 and a cracked oil pan. The contact stated that the short block showed signs of metal shavings. The contact was informed that the engine needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.

Reported

Jul 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

My 2020 Ford F-150 EcoBoost with the 10-speed automatic transmission (10R80) is experiencing the same transmission shifting issue covered under NHTSA Recall 22V188 (Ford Recall 22S71). My truck intermittently shifts erratically, including hard downshifts, delayed upshifts, and occasionally feels like it jumps to a lower gear unexpectedly. This creates a noticeable jolt and could potentially cause loss of vehicle control in traffic or inclement weather. I contacted Ford and was told my VIN is not included in the recall, even though my symptoms match those described. There is also a known TSB (22-2225) for this issue, but the dealer won’t cover it under warranty since no recall appears for my truck. I am requesting that the recall and/or investigation be expanded to include more affected VINs from this model year, as this is clearly not an isolated issue.

Reported

Jun 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

While driving down the road the transmission in the truck made a load noise and now the truck will no shift properly. Because of this I could have been hit from behind by another truck by the sudden shifing problems from the transmission. This truck has jumped in reverse before and has had transmission problems ford has refused to adress. This is the second powertrain problem to happen in this vehicle going down the road.

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated while driving at various speeds, the transmission was not shifting correctly. The contact stated that the transmission was shifting hard, and the vehicle jerked abnormally. The contact stated that the engine revved high during the failure. The contact stated that while starting the vehicle there was an abnormal clunking sound coming from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer and was diagnosed with transmission failure. The vehicle was not repaired. The vehicle was taken to another local dealer, Wyatt Ford (3471 Grant Hwy, Manistee, MI 49660); who confirmed that the transmission was the cause of the failure. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 35,000.

Reported

Jun 2025

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

None reported

Ford 10r80 Transmission slips or revs for long period of time before banging into gear when accelerating. When accelerating and merging onto the highway I am unable to merge and accelerate to highway speed without the risk of being rear ended by oncoming vehicles already at highway speed. The vehicle has been inspected and confirmed that the transmission needs to be replaced. No other lights and absolutely not warnings at any time before problem started. As per TSB 23-2250 and several earlier TSB on this transmission, having a known defect, Ford should escalate this to a recall and compensate owners for the expensive repair when the vehicle should have plenty of more life in it.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Exhaust manifold leak due to factory turbo mounting and bolts issue. Due to improper amount of bolts in rear of exhaust manifold where ford designed the turbochargers to mount to there is warping of the exhaust manifold and the mounting bolts break off due to heating and cooling with the turbochargers weight. Very common issue with the f150, causing exhaust leaks and possible carbon monoxide to leak into cabin. This is a dangerous design flaw that owners should not have to pay out of pocket to repair due to fords poor engine design flaw. Ford should have to recall the engine manifolds

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

Time Line for the problem: 10/14/2024 Oil Change completed by Joe Myers Ford @69,392 miles [XXX] Check engine light comes on; solid; not blinking;01/20/25 Immediately took vehicle to Joe Myer, within one mile;01/20/25 Requested service advisor, Brandon P to check vehicle; was told it would be 5 days before anyone was available to look at the vehicle 01/20/25 Immediately took vehicle to Cliff Auto Repair, approx 3 miles. They checked the oil level and found no oil on the dip stick. They emptied the oil and found only 3 quarts was in the crankcase; approximately 5.5 quarts low. They completed the oil change an topped off the oil Per the technician, the oil was not burnt. Per comment on receipt "it appears oil was not filled to correct level on last oil change 01/22/25 Took vehicle back to Joe Myers to be checked for excessive oil consumption 01/22/25 Received estimate for repair service 01/23/25 Picked up vehicle Repairs completed: (1) oil change (2) Reprogramming PCM (3) Replaced dipstick; was told to return after 3000 miles to be checked again 03/20/25 Brought vehicle to Joe Myers at 3000 miles; was told after inspection that entire engine replacement was necessary at a cost of $11,007.10; Service Advisor, Kevin Ryan said Joe Myers was not responsible for the damage 04/10/25 I was referred to Service Manager, Phillip Martinez. He referred me to the Ford Motor Company to ask for good will. He gave me the number to call and said that was all he could do 04/11/25 Mr. Martinez told me he would check with Ford good will himself on my behalf 04/16/25 Ford agree to pay $5000 total 05/01/25 I received the vehicle back from Joe Myers with the engine replaced; paid $5,369.19. The vehicle has been "inspected" by Joe Myers at minimum 10 times since purchase. Why was the Technical Service Bulletin from Ford (TSB)19-2365) completely ignored thru all 10 inspections? I also suspect that Joe Myers technicians did not fill it with oil. I should be reimbursed for either reason INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated upon attempting to replace a flat tire with the spare tire, the contact noticed that there was a hole in the spare tire. The contact determined that the mufflers had burned the spare tire due to the spare tire location in the vehicle. The dealer and the manufacturer were notified of the failure, but no assistance was provided. The manufacturer informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The vehicle remained in a parking lot. The tire had not been replaced. The failure mileage was approximately 65,000.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine, followed by a rough idle. There was no warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related to the failure to Ford Campaign Number: 21B10. No further information was available. The failure mileage was approximately 100,800.

Reported

Jun 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The passenger side front brake overheated while driving at highway speed. We stopped the truck after smelling the burning odor. The rotor was blue and radiating heat. The driver's side appears normal. Inspection revealed the lower caliper piston was stuck. The piston boot was removed and significant corrosion was found. Truck has 60,000 miles. We are the original owners.

Reported

Jun 2025

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated while driving approximately 10 MPH, the vehicle jerked abnormally before downshifting with the accelerator pedal depressed. The contact stated that there was an abnormal sound coming from the transmission while shifting into gear. The contact stated that the messages "Power train Fault”, “AWD Malfunction" and "Schedule Service" were displayed on the instrument panel. The vehicle was towed to a local dealer where it was diagnosed with a transmission failure. The contact was informed that the transmission needed to be replaced. The contact stated that prior to the failure; the vehicle was taken to the same local dealer where a transmission oil flush was performed; however, the failure occurred. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train); however, the VIN, nor the model year was included. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.

Reported

Jun 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated when the vehicle was shifted into reverse(R), the back over prevention camera failed to operate as needed. The contact stated that occasionally the image was frozen, or the screen was blue. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 20V575000 (Visibility, Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 200,000.

Reported

Jun 2025

Incident date

Feb 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that while driving with the cruise set at approximately 65-70 MPH and passing in the left lane, the accelerator pedal was depressed and there was an abnormal clunking sound while downshifting. The contact pulled over and restarted the vehicle. The contact stated that the “WRENCH” symbol was displayed. The vehicle was taken to an independent mechanic who retrieved DTC: P07F7 - Indicating a failure with the 10th gear in the transmission. The vehicle was taken to the local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired. The manufacturer was contacted and confirmed there was no warranty coverage on the vehicle. No assistance was provided. The failure mileage was approximately 65,000.

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, the message "Parking Brake On" remained activated. The vehicle was towed to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. Additionally, while operating the vehicle, the message that the rear driver’s side door was ajar was displayed. The vehicle was taken to the local dealer who replaced the instrument cluster, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 76,620.

Reported

Jun 2025

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

None reported

I have a 2020 F150 with just over 58,000 miles. I work from home, and do not tow. While driving up a four lane highway to Boone, NC, my vehicle's transmission appeared to get 'confused' and threw a fault. I took my truck into a dealership to have the issue resolved, and was told that I needed an entirely new transmission because the CDF drum was failing to the tune of almost $10,000. I have brought the issue of hard shifting, and the transmission slipping up to Crossroads Ford of Kernersville previously, but they have refused to look at it because of it was not throwing a code. I called Ford, and they stated that the vehicle would have to encounter a total failure with the transmission before they would look at it. They referred to me driving on a four lane highway to a higher elevation as extreme driving conditions. [XXX] was built in 1930, which is they road they referred to as 'extreme'. From there, the manufacturer told me that they would cover 40% of the repair. To me, this indicates a known issue with the vehicle's transmission and CDF drum and requires a recall to be issued by Ford Motor Company. This is a known issue amongst many F150 owners, and a simple google search will show that many drivers have experienced this. This has been addressed by TSB 22-2428, but Ford should be responsible for manufacturing a defective product. I do not tow, do off-road activities, and I work from home. There is no scenario where my actions should cause this type of failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Jun 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

With 72,000 miles the driver's side spring broke just setting in our driveway. Unknown to my wife who drove it 7 miles to work with a broken suspension spring. Within 200 miles the other spring broke on the passenger front while going down the road. Didn't hit a bump and was going straight. This one also snapped with no notice and i had visually inspected it days before. We were going 15-20 mph when it broke and were able to safely pull off the road. Unheard of them breaking when the vehicle is only driven on the paved roadways and not off used off road. Cost approximately $1,200 to just repair the driver front at a shop.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

At 63mph my transmission started shifting erratically between gears, jumping into 1st gear twice. The transmission is being repaired by Ford at my expense now. There were no warning lights or previous indications. The 10R80 transmission is dangerously flawed and should be recalled by Ford

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that the vehicle made an abnormal rattling sound on cold start. The vehicle was taken to the dealer, where it was diagnosed that the cam phasers had failed and needed to be replaced. The dealer informed the contact that the vehicle was not covered under Ford Campaign Number: 21N03. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in a recall. The manufacturer referred the contact to the NHTSA Hotline for the VIN to be added in a recall. The failure mileage was approximately 137,000. The VIN was not available.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

2020 Ford F-150 with 62,400 miles and a 10 speed automatic transmission. Transmission has failed! The truck is at Bill Brown Service in Livonia, Michigan. At 62,200, the transmission was not engaging and disengaging when ever it wanted to. This has happened several times and resulting in inability to drive and control the vehicle. This had happened previously over the past few weeks but only in a parking lot or the driveway. Now it is happening every time the vehicle is driven. Ford said the repair would be $3,500 to $4,500. They have offered me a discount and my portion would be $1,600. This truck has never towed a trailer, never had a hitch in the receiver and been offroad or barely on a gravel road. All maintenance has been done to this vehicle and was due for transmission fluid replacement. Ford should bare all of the cost for the transmission repairs and should recall this transmission before someone gets injured. I have the same transmission in a Ford Explorer that has had to be worked on two or three times now. Thank you for your consideration in this matter [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that upon starting the vehicle, there was an abnormal rattling sound coming from the engine compartment. After the vehicle reached normal operating temperature, the rattling ceased, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N03. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was unknown.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

I was driving on Loop 610 with stop and go traffic and after a lot of restarts the engine almost did not restart. If it would have not restart I would have been trapped in traffic in a mid lane which would have resulted in a various dangerous situation. Ford needs to install a switch to allow owners to disconnect the device that kills the engine when you stop. We are getting ready for hurricane season and based on past history if we have to do a mass evaluation we have vehicles with this devise that could result in blocking traffic and not allow people to evacuate result in potentially many lives lost.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated that after starting the vehicle, the messages "Front Camera Malfunction" and "Pre-Collision Assist Not Available" were displayed. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The local dealer was not contacted. The failure mileage was 115,000.

Reported

May 2025

Incident date

Sep 2023

Mileage

Not provided

Outcome flags

None reported

After completing a 200-mile highway drive with my family in the vehicle, I performed a routine visual inspection of the undercarriage. During this inspection, I immediately noticed that one of the front coil springs appeared to be off-center in relation to the shock assembly. Upon closer examination, I discovered that both front coil springs had shifted significantly out of position. Even more alarming, the coil spring on the passenger side had a complete fracture—it was fully cracked through. In addition, the misalignment of both springs had caused visible damage to the shock bodies, suggesting metal-on-metal contact had been occurring during operation. This is not a wear-and-tear issue or a cosmetic concern—this is a catastrophic suspension failure on a relatively new and well-maintained vehicle. Coil springs are a critical structural component designed to support the weight of the vehicle, absorb shocks, and maintain proper handling and ride height. A complete failure of one coil spring, coupled with misalignment of both, indicates either a serious design flaw or material defect. Had this failure progressed during our highway drive, especially at speed or during an evasive maneuver, the consequences could have been tragic—not only for my family, but for other drivers on the road. The loss of suspension integrity at highway speeds could lead to sudden loss of vehicle control, steering instability, or even a rollover. The fact that this occurred without any warning signs (no abnormal noises, ride quality changes, or handling issues were noticed prior to inspection) makes it even more concerning. This type of failure should not be happening on a modern pickup truck, especially one marketed for its toughness and reliability. I am filing this complaint in the hope that NHTSA investigates whether this is an isolated incident or part of a broader issue affecting other 2020 F-150s. If other vehicles are at risk of similar suspension failures, this poses a serious publ

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Ford F150 Mileage when 10R80 Transmission Failed: 66,195 New 10R80 Transmission Replacement of Original Factory 10R80 Transmission installed on September 20, 2024 Original 10R80 Transmission Failure Date: [XXX] Brand New 10R80 Transmission Installed: September 20, 2024 2nd Incident Malfunction of New Replacement 10R80 Transmission: [XXX] 3rd Incident Malfunction of New Replacement 10R80 Transmission: [XXX] My 2020 Ford F150 transmission failed on [XXX], on [XXX]. The truck lost power and the transmission was shifting erratically. Upshifting and downshifting and the engine revved up. A Warning Light came on as a transmission failure. I was driving in a construction zone without shoulders, so the experience was terrifying for my Wife and I when the transmission failed. There was an emergency turn off and I pulled my truck off the highway and looked underneath and saw the entire underside of the truck covered with transmission fluid. When the 10R80 transmission failed, the mileage on my 2020 Ford F150 was 66,195 miles. The powertrain warranty on the vehicle is up to 60,000 miles. Ford Motor Company and the Ford Dealer offered no financial help to replace the factory original failed 10R80 transmission. On September 20, 2024, I paid Front Royal Ford $8,756.13 for a new transmission and installation. My assessment is that the transmission failed when driving up a mountain for several miles at a steep grade. On [XXX], the new transmission installed started acting very erratically and the transmission disconnected from the engine and a total loss of power occurred. The transmission randomly started downshifting and upshifting. Transmission fluid leaked from the new transmission. The 2020 Ford F150 was put in the Service Department of Front Royal Ford, and they could not replicate the problem and told me to pick up the vehicle.

Reported

May 2025

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

Transmission routinely drops from 4th to 2nd rapidly decreasing speed (~40 to 20 mph) with loud clink. Maybe one day it will lock up. Took it in for warranty: “It will progressively get worse until just outside of warranty, then we’ll replace the transmission.”

Reported

May 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Transmission is being replaced for a 2nd time due to erratic downshifting at highway speeds. Going from 10th to 1st to 5th and back to 10th gear. Then loss of power.

Reported

Apr 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2020 Ford F-150. The contact stated while driving at an undisclosed speed and attempting to accelerate, the vehicle jolted into gear, prompting the contact to return to the residence. After arriving at the residence and shifting the vehicle into park, upon releasing the brake pedal the vehicle briefly started to roll away. The contact also heard an abnormal humming sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The contact was informed that the transmission needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 26,000.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Transmission shifting erratically between gears, sometimes shifts hard enough to jerk the truck. I have searched Ford owner databases and this is a common problem with the 10R80 transmissions

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."

Risk: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.

Remedy: Dealers will reprogram the body control module software, free of charge. Owner notification letters are expected to be mailed July 6. 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26C28. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6, 2026.

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.

Risk: Electrical arcing can increase the risk of a fire.

Remedy: Ford will notify owners, and dealers will replace the starter motor B+ power supply attachment nut, free of charge. The recall began August 25, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S40.

Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.

Risk: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.

Remedy: Ford will notify owners, and dealers will inspect and correct the shift cable locking clip installation, as necessary, free of charge. The recall began April 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S18.

Ford Motor Company (Ford) is recalling certain 2019-2020 F-150 vehicles. The fastener securing the Power Distribution Box (PDB) 12V cable and Battery Monitoring System (BMS) eyelets to the positive battery terminal may loosen and affect the vehicle's systems such as instrument panel displays and braking or steering assist. The engine could also stall.

Risk: Inoperative vehicle systems or an engine stall can increase the risk of a crash. Reduced braking and steering efforts increases the risk of a crash. This condition could also create a resistive short, increasing the risk of a fire.

Remedy: Ford will notify owners, and dealers will inspect the positive battery cable/BMS/PDB joint for excess sealant adhesive and remove any excessive adhesive, reassemble the joint, and retorque the fastener, as necessary, free of charge. The recall began November 25, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S40.

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Ford Motor Company (Ford) is recalling certain 2020 F-150 trucks equipped with 17-inch spare tires. The spare tire could have been damaged when it was installed on the rim.

Risk: The damage can cause the tire to rapidly lose air pressure or detach from the wheel, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the spare tire, free of charge. The recall began January 13, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S55.

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."

Risk: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.

Remedy: Ford will notify owners, and dealers will reprogram the body control module, free of charge. The recall began March 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C03.

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: Reduced rearward visibility can increase the risk of a crash.

Remedy: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.

Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Remedy: Dealers will replace both front windshield wiper arms, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed on May 24, 2022. Remedy parts are expected to be available 3rd Quarter 2022. Owner notification letters were mailed on October 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S26.

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.