2019 Chrysler 300

about 2 years old, I was with my family driving on the freeway when I felt the car veering to the right going off the road. I tried to correct the steering by pulling it to the left. I was not able to correct this steering as it seemed that the steering wheel was lock. I tried stopping the car from going off the road but the brake pedal was very hard to push. It seemed like the car had lose all power. The car went down the hill off the freeway and hit a huge road sign. I was doing 55 to 60 miles per hour and very mush alert. The car finally came to a stop in the middle of the frontage road. We started to push the car and it was hard to push so I attempted to start the car and to my surprise, it started. So I drove it to a safe place and called the police to make a report and the towing service. The damage on the front end of the was over $3,000. This was the first incident. The second incident happen July 2, 2026.My wife and I were traveling on a road with two lanes. It was about 4:30 PM and traffic medium. Suddenly I felt the steering wheel pulling hard to the left going to the left lane. I immediately turned the steering wheel to the right. I felt the steering wheel was very hard to turn the steering to the right. I pulled off the road to check of any problems. The car never shut off and I was able to drive home. I have driven the car several time since the last incident but I on always wary of the same happening again. I did contact the Chrysler dealer the first this happen and They stated that there had been no one reporting of any similar incident.

Reported

Jul 2026

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

Vehicle experiences sudden Auto-Park engagement, hard shifting, and loss of gear engagement. Code P0700 present. Issue began after A/C compressor failure. Safety risk includes sudden deceleration and loss of control.”

Reported

Dec 2025

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

There is a recall on my car. I’ve scheduled an appointment, but they will not provide me with a loaner. I have two jobs and I need a car and I can’t afford to pay for a a rental that’s why I work two jobs so I’d like to know what I’m supposed to do. My tags are due at the end of this month, which I’ve already paid for it, but I cannot receive them because of this recall so I need action.. i’ve tried to schedule appointment twice and they tell me that I need to call Chrysler which that’s who I’m calling and try to make arrangements for a loaner. This isn’t my mistake. It isn’t my problem. This is their problem. They need to provide me with a vehicle you’re not gonna take my car for three days when I have two jobs and no vehicle

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Reported

May 2025

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The rear passenger door light on dash come on stating that the rear door is open and the interior dome light go to flashing as well. When it first occurred, I was on the highway coming back from Indianapolis Indiana with my family and we were afraid the entire way home not knowing if the car would cut off on the highway. Yes, I took it to the dealership they stated that they couldn't do anything unless the problem happen while they had the car of course it never did. no not before just when it occurs even now I may go a week or two without it happening. I was on the highway coming from Indiana.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

Safety Recall 19B/NHTSA 24V-198/SABIC Inflator. Two (2) recall notices have been received (March 2024 and May 2025). A local Chicago area dealership, Tyson Chrysler, advises that replacement parts have not been received for the 2019 model vehicles, but have been received for model years 2020 and 2021. As a result, the potential danger associated with possible rupture of the SABIC Inflator Curtains in my 2019 Chrysler 300S continues to exist, and may lead to catastrophic failure and personal injury as the vehicle repair remains unresolved.

Reported

May 2025

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Apr 2025

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

Airbag recall occurred over a year ago, no repairs have been available to me.

Reported

Apr 2025

Incident date

Apr 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the contact stated there was an abnormal sound between the dashboard and the engine. The contact stated while driving 20 MPH, the vehicle started to make an abnormal sound. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the dealer was not able to diagnose the vehicle. The vehicle was not repaired. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

Reported

Mar 2025

Incident date

Dec 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Mar 2025

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Mar 2025

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Mar 2025

Incident date

Mar 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Feb 2025

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

I have reached out to the dealership several times about the open recall and they keep saying they have to order it and will call me when they receive it. Never got a call back and it’s been months almost and .

Reported

Feb 2025

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

Smell of straight gas coming through the car when accelerating, then checked if there was a recall and there was. Spoke to Chrysler, Jeep, Dodge, Ram and said they don’t have the parts available for the recall.

Reported

Feb 2025

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

Recall .

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

Unknown. The car shut off while driving. Flashing a code put in park and the D on the shifter knob was flashing. Vehicle wouldn't start for about 30 minutes. It was making a loud noise while trying to restart.Then it ran like normal after that. We are not shure but we think the fuel gage and low fuel light are not working properly. We put a few gallons of fuel in it and it started normally with no no loud noise.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact stated while driving at an undisclosed speed, the infotainment center did not function as intended. The contact stated that when the radio was turned on, the headlights independently became disabled. The contact stated that the failure occurred while the contact was driving at night. Additionally, the contact stated that the radio controlled the functions of the safety features in the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Dec 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Dec 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Oct 2024

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

The cruise system malfunctioned. In multiple scenarios (at least three) when the cruise control was set, if the accelerator is pushed while the cruise control is engaged, the vehicle will continue to accelerate even if the accelerator is released. Disengaging the cruise control via brake usage or by hand on the steering wheel does not stop the unwanted acceleration. The only way to stop the acceleration is to move it from in Drive to Neutral. At that point, an error populates on the dash and the acceleration stops with cruise control disengagement as well. The issue is fixed upon placing the car back in Drive. Unsolicited acceleration puts the driver and others on the road at risk. The issue has not been presented to a dealer or service center for review and has not been inspected by other entities. No dash messages or warnings occurred prior to the failure.

Reported

Oct 2024

Incident date

Sep 2024

Mileage

Not provided

Outcome flags

None reported

Description Manufacturer Safety recall issued NHTSA #24V-198 Recall #19B 2018-2021 LD LX SABIC INFLATOR Status Remedy Not Yet Available unable to find a dealership that is able to fix this as parts have not been distributed. This has been an issue since March 21, 2024

Reported

Oct 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300S. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 20 MPH and making a left turn when another vehicle made a wide turn at the same time crashing into the center of the passenger side. No air bags deployed. The contact was able to turn off the vehicle. A police report was filed. There were no injuries reported. The contact stated the crash had occurred before receiving the recall notice. The dealer was contacted and confirmed the air bags needed replacing however the remedy was not available. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

Reported

Jul 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

Crash

Safety recall and no remedy and my family doesn’t feel safe to drive in it

Reported

Jun 2024

Incident date

Feb 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

May 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

May 2024

Incident date

Mar 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

May 2024

Incident date

May 2024

Mileage

Not provided

Outcome flags

None reported

Unknown - recall open has no remedy for months now

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact received notification of NHTSA Campaign Number: 24V198000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact stated while driving at 55 MPH on a curvy road, the steering wheel locked inadvertently. There was no warning light illuminated. The contact stated he was unable to steer the vehicle. Additionally, the vehicle failed to respond while depressing the brake pedal and hit a road sign. The air bags did not deploy. The contact stated that he turned off and restarted the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an auto body repair shop. The contact sustained bruises and soreness on the right hand, but did not seek medical assistance. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000. The VIN was not available.

Reported

Apr 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

Crash 1 injuries

Within the first year I had the vehicle each of the head lights failed. Still under warranty the Dealer determined that the fuses were bad and charged me $90 each time to replace the fuses. I now have an issue with the passenger side head light. Initially it was an interment off-on condition. Now it is continuously off. I have not had this one fixed yet. but I suspect that the fuse block is defective and is not securing the fuse (ie a loose connection), which would be evident.by signs of arcing between the fuse tang and the fuse block contacts. Minor arcing between the two contacts would diminish current flow between the contacts until the light would no longrer come on.

Reported

Jan 2024

Incident date

Jul 2020

Mileage

Not provided

Outcome flags

None reported

It is obvious that this 2019 Chrysler 300 has the defects that a recall was issued by the NHSTA about. My electrical systems have malfunctioned multiple times causing the vehicle to lock up and die in traffic. The power steering would go out. The car wouldn’t want to shift. Anything and everything that could read information out wrong was going off. The check engine light. The brake system. Transmission. Etc. just everything was lit up on the dash. The car would lock and unlock on its own. The windshield wipers would come on and turn off by themselves. The transmission is electric too, and it would want to lock up when you tried to shift it to park. This car has truly been a nightmare for me. I was the second owner. It was sold to me by Crain Ford of Little Rock. I was never told anything about any recall.

Reported

Nov 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact stated while her son was driving at an undisclosed speed, the vehicle inadvertently lost motive power. As a result of the failure, the contact's son pushed the vehicle to the side of the roadway. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a general electrical failure and advised the contact to take the vehicle to the dealer for assistance. The vehicle was then towed to the dealer, who confirmed the diagnosis. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 84,000.

Reported

Nov 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2019 Chrysler 300. The contact stated that while driving at an undisclosed speed, the seat belt inadvertently disconnected. Upon reconnecting the seat belt, the seat belt seemed to return to normal functionality. The contact stated that the failure had become a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 80,000.

Reported

Sep 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

Sunroom leaking from rear interior lights when raining. Possible electrical issues. Occurs always upon raining. Chrysler has inspected the vehicle and started it’s the gasket that needs replacing. This began approximately Feb 1, 2023.

Reported

Mar 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

The battery is in the trunk. If it is dead, the trunk open button in the car won't work and there is no place to use a key in the trunk to open it. You have to go into the front door, crawl through the inside of the car, open the back seat, crawl through the opening and pull the trunk release handle INSIDE the trunk. Then you can either charge or replace the battery. I am 78 and can not physically do this. It is a real safety issue if I am stranded away from a garage or in a bad area and I am not able to get the car started with a dead battery. I have been without the use of my car for a week while I try to get someone to replace the battery.02172023

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

None reported

We were in an accident where we were Tboned and a car ran a red light at 50 miles bet hour hitting us on the passenger side and not one airbag in my vehicle went off.

Reported

Feb 2023

Incident date

Feb 2023

Mileage

Not provided

Outcome flags

Crash 2 injuries

NO BACKUP CAMERA DEAD RADIO SCREEN SECOND OCCURENCE CAR DEALER NOTIFIED

Reported

Dec 2022

Incident date

Dec 2022

Mileage

Not provided

Outcome flags

None reported

This has happened a few times. First , I started my car, after being driven for awhile, then it immediately shutoff and the abs system, traction control, emergency brake, and other lights lit up on my dash and showed in messages “service power steering,” “service abs system,” and “service electronic stability control.” Meanwhile, my power steering goes out, brakes, and air conditioning stop working with all the lights on my dash lit. Then, when you park and turn it off, it won’t start again. Doesn’t even try to start. This also has happened while driving and I had no choice, but to drive it or be stuck an hour from home at 1am. This not only puts others in danger, but myself with no brakes and power steering.

Reported

Sep 2022

Incident date

Sep 2022

Mileage

Not provided

Outcome flags

None reported

Touch screen may freeze disabling driver from adjusting climate, audio, navigation, user manual, and all other on-board screen functions. While frozen screen remains on even after vehicle has been turned off.

Reported

May 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

The forward collision warning (FCW) system does not function as designed. It is supposed to give visual and audible warnings as well as apply the brakes (if so selected). The system on my car gives the visual and audible warnings, but does not apply the brakes. I have experienced this several times since I have owned the car. I took it to the Chrysler dealer on 12/11/2020 and again on 3/28/2022 for this issue and their response both times was "there are no stored codes in the module and it is unsafe to test the system. Therefore the system is working as designed."

Reported

Apr 2022

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

when putting vehicle in gear from park to drive there is a clucking souk in the rea end such as the ring and (differential ) pinion gears or cv boots Carl Burger Dodge put a rea end in the car and it still doing it they stated that they can not or it NORMAL NOISE. I have return the car at least four time for the same noise each time one guy or the other heard it but they can not repair... I 'am afraid it the differential will go out at high speed and cause a accidennt , this first appear in the first few in 2019 and is still present.

Reported

Jan 2022

Incident date

Mar 2019

Mileage

Not provided

Outcome flags

None reported

So , when I am finishing a call and I try to hang up, it freezes the screen up. When this happens the call counter on the screen is still going like I am on the call when I am not. I have to disconnect my phone in order to use it. Then I have to pull over and go in the trunk and pull the radio fuss out so that it will clear everything out and then I can reconnect my phone and use the hands free again. When it freezes up , I can change anything, none of the buttons on the screen will works and the screen gets really hot to touch. Secondly when I go to crank my car sometimes whether it is a cold crank or not it may a hitting nose and it sound like it is coming from the back left side. That can happen several times a day or sometimes it doesn't happen at all. This is a new car for me so I don't know why I am having these problems and I work hard to finally be able to afford what I like for it to give me problems from the start. I have reached out to the dealership where I got it from but haven't hear anything back and the has been happening for a while. Please help. So many dates so I am just going to put the last time it happened but the problem started late November 2020 when I got the car.

Reported

Sep 2021

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

BRAND NEW CHRYSLER 300 W/<1100MI UCONNECT UPDATE ERROR CODE 20 VEHICLE INOPERABLE CONDITION VIN: [XXX] ATTEMPTED SERVICE CENTER TODAY (X3) AGAIN ... EXACT PART NUMBER OBTAINED FROM PREVIOUS SERVICE VISIT(S) USED PART SENT IN OPEN BOX WRONG DEVICE DELIVERED! (STOLEN OR INTERCEPTED) SO SAD COME BACK ANOTHER DAY? AUGUST MADE BE BETTER TIME FOR PARTS NEED NOW A FOURTH (4TH) VISIT TO DEALEARSHIP BY APPT NHTSA: "NO BACKUP CAMERA" COMPLAINT FILED WE ARE GOING ON MORE THAN A MONTH NOW BEFORE RESOLVE NO REPAIR PARTS AVAILABLE (X3) REPLACED AUTO BATTERY PULLED RADIO FUSES (DEALER PERFORMED) DEAD FOR A WEEK NO ONBOARD SCREEN NO OPERATIONAL MENUS THANK YOU FOR YOUR CONSIDERATION AND/OR ASSISTANCE [XXX] [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO BACK UP CAMERA" AVAILABILITY UCONNECT ERROR 20 UPDATE FAILURE RESULT CAUSING "NO REARVIEW MIRROR DIMMER" FUNCTION AVAILABILITY Chrysler's Response(s): [TODAY] Hello, my name is Dave. I'm calling from Chrysler case management regarding the case that was escalated up for the 2019 Chrysler 300. I understand that you're working with Chapman Dodge in Scottsdale regarding an ongoing concern with the radio. I have reached out to them and requested the information. We need to determine what involvement we need to get started and what the next steps are. Essentially. I'm available Monday through Friday from 10 a.m. To 6:30 p.m. Eastern, and my number here is 844-378-0597. My extension is 406-0076. Thank you. Hello, this is Michael from Ram Uconnect customer care. Just give me a quick call in regards to your new Dodge Challenger. Actually, this was a Chrysler 300 was not seeing the VIN number. But basically need the the part is on order confirm with the dealership that they made a mistake and they they put 2 orders under your name. One of them was for a different customer, but they were able to track it Down based off the serial ID number. That one was already installed. This one is currently showing an ETA of eight to twenty two. Twenty Twenty-One. But yeah, we got involved. We got it expedited. We're going to try to see about getting it sooner. It's currently being shipped from the supplier. So it hasn't actually started ship off. Basically what they're doing right now is they're trying to get it released. And that's where we're at. So, yeah, it's currently shipping from the supplier by that when I mean is there trying to release it so often. Do you have any questions? Feel free to give me a call? My telephone number's going to be 100-860-6632 extension 30478. Hope you have a great evening. Bye. CHAOS@CHRYSLER

Reported

Jul 2021

Incident date

Jul 2021

Mileage

Not provided

Outcome flags

None reported

Chrysler (FCA US LLC) is recalling certain 2019 Dodge Challenger and Charger and Chrysler 300 vehicles. The instrument cluster may not properly illuminate driver warnings. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Risk: Failure of the instrument cluster to properly illuminate may prevent the driver from receiving warnings about the vehicle's systems, increasing the risk of crash.

Remedy: Chrysler has notified owners, and dealers will update the instrument cluster software, free of charge. The recall began April 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V32.

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.

Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.