Model-year record

2021 Chevrolet Express
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.
Complaints filed
14
Reports to NHTSA, 2021
Safety recalls
2
NHTSA campaigns on record
NHTSA crash test
Not rated
Overall NCAP rating
Combined MPG
No data
EPA estimate
Known issues
Air Bags issues lead owner complaints (21% of 14 reports), followed by fuel/propulsion system (21%).
Share of all 14 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11559558, ODI 11749127, ODI 11749131.
Individual complaint reports(14)
Showing the 14 most recent reportsAir BagsJul 2026 · ODI 11749127 · fireDetails +Close −
Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 - 2021 Chevy Express 3500 - Date Of Fire - April 18th 2026
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- Fire
Air BagsJul 2026 · ODI 11749131Details +Close −
Vehicle Caught Fire while driving on the highway. This is the third Chevy express 2021 that caught fire in last three months. 1GB0GRFP9M1249499 - 2021 Chevy Express 3500 - Date of Fire - July 6th 2026 1GB0GRF72N1218998 - 2022 Chevy Express 3500 - Date Of Fire - April 16th 2026 1GB0GRFP0M1249665 - 2021 Chevy Express 3500 - Date Of Fire - April 18th 2026
- Reported
- Jul 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemMar 2026 · ODI 11724714Details +Close −
The contact owns a 2021 Chevrolet Express 3500. The contact stated that while driving 30 MPH, there was a burning odor coming from the vehicle, and the vehicle was pulled over into the right lane. Upon exiting the vehicle, the contact became aware that the front wheels were smoking. Additionally, the brake pedal went to the floorboard while depressed. The contact stated that the brake fluid seemed to be boiling. The contact was on a trip, and the vehicle was driven to a campground. The vehicle was later driven to a dealer. The contact referenced NHTSA Campaign Number: 21V189000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 20,300.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2025 · ODI 11647184Details +Close −
My 2021 Chevrolet express van with an 8L90 transmission has failed after only 80k miles, willing to have it inspected. Check engine codes show P0700 and P2714 on 02/08/25. No prior warning lamps. This product has put my safety at risk due to overheating and making the vehicle go into limp mode while on public roadways. The product is known to fail for trucks alike with the same transmission but has yet to be reported for the Chevrolet express. Has only been confirmed via OBDii scanner from parts shop.
- Reported
- Mar 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesMar 2025 · ODI 11646583Details +Close −
The contact owns a 2021 Chevrolet Express. The contact stated that while driving at an undisclosed speed, the vehicle started to pull to the left, prompting the contact to pull over to the shoulder off the roadway. After a visual inspection, the contact stated there was smoke coming from the driver's side front brakes. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the braking system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 18,000.
- Reported
- Mar 2025
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJan 2025 · ODI 11634050Details +Close −
This is a Forest River Sunseeker Motorhome on a 2021 Chevrolet Express chasis. On Friday, [XXX], after being in stop and go traffic for 10-15 minutes on [XXX] driving at 65 mph, a smell of burning brakes started filling up the motorhome. Then the vehicle started to wobble and the ABS light came on. Pulled over to the side and while applying brakes the vehicle shook/wobbled. Drove to a NTB tire store and the manager indicated it was not the tires but smelled like the brakes burning and advised not to drive it. Had it towed to Monument Chevrolet and they reported they could not replicate the problem. No repair. On [XXX] after numerous trips in RV, the exact same thing occurred. This time drove it to Monument Chevrolet with dash lights on: ABS, brakes, etc. and demanded a repair. They replaced left front speed sensor for $406.00. On [XXX], coming off of a mountain, the exact problem happened again: wobble, ABS light, and this time the Stabilitrak sensor on. The dealer in Arkansas ran a history report and said the right front speed sensor had failed. No repair available because of the size of the vehicle. Now scheduled to return to Monument Chevrolet 01/09/2025 to hopefully be repaired. Chevrolet has recalled 638,000 of the vehicles with identical issues but mine not on recall list. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jan 2025
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemOct 2024 · ODI 11617913Details +Close −
Fuel Pump Control Module failed in vehicle with only 26,000 miles. No warning light came on. No previous issue. Vehicle stalled while driving speed limit, all control of steering and braking was lost and vehicle did not restart. Needed to have vehicle towed. Vehicle was diagnosed by a dealership. Part unavailable, backordered and have been without vehicle for over 2 weeks. Awaiting invoice for repair
- Reported
- Oct 2024
- Incident date
- Sep 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2024 · ODI 11587552Details +Close −
When I come to stop in traffic the drivetrain suddenly jolts and pushes the vehicle forward potentially pushing me into the car or traffic in front of me unless I put it in neutral or press hard on the brakes approaching the stoplight. Happens everyday.
- Reported
- May 2024
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsDec 2023 · ODI 11559558 · crash · 1 injuriesDetails +Close −
The contact owns a 2021 Chevrolet Express. The contact stated while driving at approximately 55 MPH the contact was crashed into by a deer, the contact stated that the deer struck the driver's side front headlight and then the driver's door. The contact stated that the left headlight was fractured and the grill was damaged by the deer strike. The contact stated that both side curtain air bags had deployed. The contact stated that the impact of the side air bag caused his left arm to pull down on the steering wheel which caused the vehicle to veer out of the lane and into oncoming traffic. The contact was hauling an 18-foot box trailer. The contact stated that he turned the steering to the right to get back into his lane, however, he had overcompensated and the vehicle left the roadway and into a ditch and stopped. The contact stated that the vehicle frame and undercarriage had extensive damage. The contact stated that the police were on the scene and a report was filed. The contact declined medical treatment and stated that he had abrasions and bruises on both arms and legs and had a scrape on the left side of his face from the air bag. The vehicle was towed to an impound lot and had not been repaired. The failure mileage was approximately 65,000.
- Reported
- Dec 2023
- Incident date
- Nov 2023
- Mileage
- Not provided
- Outcome flags
- Crash 1 injuries
Fuel SystemDec 2023 · ODI 11558742Details +Close −
The contact owns a 2021 Chevrolet Express. The contact stated while driving out of the driveaway, the vehicle shut off inadvertently and failed to restart. The vehicle was towed to the dealer, where it was diagnosed that the fuel pump control module had failed and needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact stated while driving 75 MPH, the failure recurred. The contact was unable to pull to the side of the roadway. The vehicle was towed to a second dealer, Auto Gallery Chevrolet Buick GMC (1415 Lafayette Pkwy, LaGrange, GA 30241) and the contact was informed that the dealer could not repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle would be towed to another dealer. The failure mileage was approximately 5,000.
- Reported
- Dec 2023
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemSep 2023 · ODI 11542691Details +Close −
The fuel pump power control module in this vehicle has caused the fuel pump to fail or operate intermittently, interrupting the flow of fuel to the engine. When the engine does not receive adequate fuel, the vehicle has unexpectedly stalled. This has happened several times. At times has seen a check engine light or experienced a rough running engine. The vehicle may also be A vehicle stall without warning could increase the risk of a crash, especially at high speeds. This vehicle has been taken to a GM or Chevrolet service center twice for this problem. The first time, the fuel pump module was replaced. The second time, there was wiring that was bad that had to be traced down that was related to the fuel pump module failing. It has now happened a third time, while driving down the road, the vehicle suddenly shuts off. It has less than 5,000 miles on the engine. This vehicle has been out of service to the owners for an inordinate amount of time since ownership. It was in the shop 38 days the 2nd time. It is now taking a very long time with GM customer care for them to even find a place to work on it and to have it towed there. This has happened several times. I have created a log of events. I will enter the first time that this happened below and then provide other data.
- Reported
- Sep 2023
- Incident date
- May 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemApr 2023 · ODI 11519585Details +Close −
While driving engine inexplicably shut off leaving us without power steering or brakes and unable to safely navigate off of the roadway. Fault: Fuel Pump Control Module GM representative stated they are seeing numerous failures of these components
- Reported
- Apr 2023
- Incident date
- Apr 2023
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringDec 2022 · ODI 11497723Details +Close −
The contact rented a 2021 Chevrolet Express. The contact stated that while driving approximately 30 MPH, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The vehicle was slowed to 10 MPH for the contact to regain control of the steering wheel. The vehicle was later towed to the local dealer who diagnosed that the steering gears were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not yet notified of the failure. The failure mileage was 23.
- Reported
- Dec 2022
- Incident date
- Nov 2022
- Mileage
- Not provided
- Outcome flags
- None reported
TiresMay 2022 · ODI 11462943Details +Close −
TPS monitoring system displayed front right tire pressure low. Seconds later tire blew-out where sidewall meets tread. We luckily were traveling at low rate of speed (25mph). This is new van with 100 miles on it.
- Reported
- May 2022
- Incident date
- Apr 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Recalls(2)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Tires · 21V115000Details +Close −
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
Open full NHTSA recall record →Electrical System · 21V189000Details +Close −
General Motors, LLC (GM) is recalling certain 2021 Chevrolet Express and GMC Savana vehicles equipped with 6.6L gasoline engines. The positive battery cable terminals may contact a fuse block assembly attachment post and cause an electrical short circuit.
Risk: A short-circuit can increase the risk of a fire.
Remedy: Owners are advised to park their vehicles outside and away from structures until the repair is complete. GM will notify owners, and dealers will remove a portion of the anti-rotation tab on both positive battery cable terminals near the fuse block assembly attachments, free of charge. If too much of the tab had been removed during prior servicing, the battery cable will be replaced, free of charge. The recall began April 16, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202325160.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
No NHTSA crash test is on record for this year. Some vehicles and model years were not tested or do not have a published NCAP result.
Fuel economy by trim
No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.
Before you buy
Useful next checks
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2021 Chevrolet Express: frequently asked
What does the complaint record show for the 2021 Chevrolet Express?
Owners filed 14 NHTSA complaints about the 2021 Chevrolet Express. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2021 Chevrolet Express?
The most-reported problem areas are Air Bags (21% of complaints) and fuel/propulsion system (21%).
How many recalls does the 2021 Chevrolet Express have?
2 recalls have been issued that affect the 2021 Chevrolet Express, covering components such as tires. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2021 Chevrolet Express get?
EPA fuel-economy figures for the 2021 Chevrolet Express aren't available yet.