2018 Chevrolet Express

A safety recall has been issued for my 2019 Coachmen Leprechaun motorhome (VIN: [XXX] ) built on a GM chassis. The recalled component/system is the subject of an active manufacturer recall; the vehicle is available for inspection upon request. I have attempted multiple times to complete the recall repair through General Motors. However, there is no Chevrolet/GM dealership within approximately 2.5 hours of our location in [XXX] that has the lift capacity required to service this motorhome. GM representatives confirmed that the repair must be completed at Dick Hannah Chevrolet in Sandy, Oregon. GM offered to cover towing to the dealer but stated the “reunite” transport (return of the vehicle to the owner) would be billed to us, leaving the consumer responsible for part of the logistics required to complete the recall. Because the recall cannot be performed locally, this situation leaves us without a practical way to complete the safety repair without incurring significant cost. The vehicle has not yet been inspected by a dealership because there is no capable service facility in our region. Any warning symptoms or failure conditions related to the recall are UNKNOWN, as we are attempting to have the recall remedy performed before a failure occurs in order to avoid potential safety risks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported

Mar 2026

Incident date

Mar 2026

Mileage

Not provided

Outcome flags

None reported

While travelling down the road the "service Stabilitrak" and "service traction control" messages come on in the Driver Information Center and the lights for each component are lit in the dashboard. On occasion, the emergency brake light comes when I know the emergency brake is off. My safety is at risk because I'm not sure if the lights are indicating a problem or if the lights are malfunctioning as they come on every time I take a trip in this vehicle. The vehicle has been inspected by three different Chevrolet dealers, one of them three times and no fix has solved the problem. The dealers confirm the problem, but cannot find the solution. Chevrolet headquarters is well aware of the issue and have paid toward some of the dealer charges. The issue has been going since I purchased the vehicle in 2019.

Reported

Jan 2025

Incident date

Nov 2019

Mileage

Not provided

Outcome flags

None reported

My Airbag Readiness Light started blinking. I took vehicle to dealer for service. No trouble codes were found. Issue was found with Passenger Presence Module. Dealer advised that this is part of the seat that has been discontinued and that no repairs are available for the vehicle. I found a GM Engineering Information bulletin on your website that states the exact conditions that I am seeing with my vehicle. It instructs Technicians to replace two modules and two sensors and to send the old parts to GM Engineering for root cause analysis. But apparently, these parts have been discontinued. I now have a vehicle in which the airbag protection system may not work properly, especially to protect an occupant in the passenger seat, and there is no fix. I don't understand how a vehicle that is only six years old cannot have parts to make repairs.

Reported

Oct 2024

Incident date

Oct 2024

Mileage

Not provided

Outcome flags

None reported

The transmission started to fail at around 65k miles. There were no warning signs, it just began shifting hard and then began slipping. It was taken to a transmission shop and the fluids were replaced, but this did not change anything. It was at this time we were told the transmission would need to be replaced, but they had no means to obtain a replacement. It has been over two years since the problems started and the transmission is still in the vehicle and we drive it daily. It continues to slip going up through the gears and progressively gets worse during the day. By the end of the day you cannot pull out in front of anyone for fear of it slipping and not grabbing the next gear. This is an obvious danger to us and other drivers around us. The problem has been evaluated by the Chevrolet dealer and two other independent shops. The fluids have been changed but this did not help. Only the dealer has been able to provide a solution which is to replace the transmission. This was quoted to cost $11,000. Due to this high price and no alternative options, we've continued to drive the vehicle as safely as possible.

Reported

Jul 2024

Incident date

Jun 2024

Mileage

Not provided

Outcome flags

None reported

when the vehicle approaches 45-50 mph on the highway, the car begins to shake violently, where it feels like the body/frame of the vehicle is going to separate from the car. the only way to resolve/reset this is to bring the vehicle to an almost complete stop and then re-accelerate. when this happens on the highway everyone violently shakes in the vehicle, and it is difficult to quickly bring the car to a halt as other cars are traveling at highway speeds behind the vehicle. this has been taken to the dealership multiple times over the years with no resolution.

Reported

Jun 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

Since purchasing this vehicle in 2018 we have had an ongoing issue of the car randomly going into a violent shaking when exceeding speeds of about 60mph, it happens without warning, and other than coming to an almost standstill, it is impossible to recover the vehicle. This is extremely dangerous on the freeway. Have taken the vehicle to Chevrolet dealership multiple times without any resolution. They would charge us for an alignment and this never fixed the problem. This continues to be an ongoing issue, and now having researched it on the internet, I am reading this is not a unique experience by Chevrolet/GM truck owners.

Reported

Apr 2023

Incident date

Apr 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Express. The contact stated that the defroster would intermittently fail to operate as needed. The contact mentioned that the defroster might start working when driving over a pothole or an obstruction in the road. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 18V655000 (Electrical System). The contact also discovered that the rear window was made out of tempered glass which failed to comply with FMVSS standards; she was also able to link that failure to NHTSA Campaign Number: 19V387000 (Visibility). The manufacturer was notified of both failures and informed her that the recall repair for NHTSA Campaign Number: 18V655000 (Electrical System) was already performed on the vehicle. The manufacturer also informed her that the VIN was no longer included in NHTSA Campaign Number: 18V655000 (Electrical System). The contact was also referred to the dealer, but they offered no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

Reported

Jan 2022

Incident date

Sep 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2018 Chevrolet Express. The contact stated that the gear shifter would shake when shifting gears. Over time, the shifter cable fractured without warning. Due to the failure, the contact had the vehicle towed to a dealer where he was informed that the steering column needed to be replaced. The contact disputed the diagnosis and notified the manufacturer of the failure. The manufacturer initially agreed to repair the gear shifter under warranty; however, they later informed him that they would only cover 10% of the cost for the repair. The contact was provided with a case number. The contact then had the vehicle towed to Ourisman Chevrolet Buick GMC of Alexandria (1800 Old Richmond Hwy, Alexandria, VA 22303) where he was charged for the repair to the shifter cable. The vehicle was repaired. The failure mileage was approximately 70,000.

Reported

Oct 2021

Incident date

May 2021

Mileage

Not provided

Outcome flags

None reported

Unknown, electrical fire from inside passenger door, no external heat source, and heat source seems to be from inside the door. Vehicle was parked while fire occurred.

Reported

May 2021

Incident date

May 2021

Mileage

Not provided

Outcome flags

Fire

WHILE PULLING A VARIETY OF 3 DIFFERENT TRAILERS, THE INTEGRATED TRAILER BRAKE CONTROL DOES NOT PROPERLY SEND OUTPUT TO THE TRAILER BRAKES. THIS CAUSES THE TRUCK (TOW VEHICLE) TO DO ALMOST ALL OF THE BRAKING WORK ON ITS OWN. ON MULTIPLE OCCASIONS I'VE HAD THE ANTI LOCK BRAKES ACTIVATE ON THE TRUCK WHILE TRYING TO STOP AT A TRAFFIC LIGHT BECAUSE I WASN'T GETTING ADEQUATE BRAKING FROM THE TRAILER DUE TO THE INTEGRATED TRAILER BRAKE CONTROL FAILING TO SEND ADEQUATE POWER TO THE TRAILER BRAKES. THE GAIN ON THE TRAILER BRAKE CONTROL WAS SET PROPERLY FOR THE LOAD BEING PULLED ON THE TRAILER AND THE GROSS COMBINATION WEIGHT OF THE TRUCK/TRAILER/LOAD DID NOT EXCEED THE RATED CAPACITIES OF THE TRUCK OR TRAILER. THE TRUCK HAS BEEN TO 2 DIFFERENT CHEVROLET DEALERS AND BOTH OF THEM HAVE TRIED BLAMING THE TRAILER OR THE OPERATOR. I HAVE SHOWN BOTH DEALERS THAT THE TRUCK DOES IT WITH A VARIETY OF DIFFERENT TRAILERS AND PROVEN THAT IT'S NOT THE TRAILER. I HAVE MY CLASS A CDL AND HAVE BEEN PULLING TRAILERS WITH BRAKE CONTROLLERS FOR 20 YEARS. THIS INSTANCE HAPPENS AT ALL DIFFERENT SPEEDS OF TRAVEL WHILE DRIVING, WHETHER IT BE 5 MPH OR 65 MPH OR ANYWHERE IN BETWEEN. ALSO, WHILE SITTING STILL AT A TRAFFIC SIGNAL, THE TRUCK PUTS NO BRAKING POWER TO THE TRAILER WHICH IS HORRIBLE WHEN YOU ARE SITTING ON ANY KIND OF SLOPED GRADE. FROM A COMMERCIAL DRIVER STANDPOINT, THIS TRUCK DOES NOT IN ANY WAY SHAPE OR FORM PASS A DOT SAFETY INSPECTION DUE TO THIS ISSUE. THE TRUCK HAS ROUGHLY 37,000 MILES, IS WELL TAKEN CARE OF, AND IS FLEET MAINTAINED. THE ATTACHED PHOTO IS WHILE SITTING STILL WITH A LOADED GOOSENECK TRAILER HOOKED TO THE TRUCK.

Reported

Feb 2021

Incident date

Jan 2021

Mileage

Not provided

Outcome flags

None reported

WHILE TRAVELING AT 31 MPH ON A SLIGHT DOWN-GRADE, THE TRANSMISSION 'SHUTTLES' BETWEEN GEARS WHICH CAUSES THE VEHICLE TO SHAKE VIOLENTLY. IT IS MOST PROMINENT WHEN THE ENGINE HAS NOT REACH FULL OPERATING TEMPERATURE. IT ALSO HAPPENS WHEN ACCELERATING, SUCH AS ENTERING A FREEWAY. A VIDEO IS AVAILABLE.

Reported

Jan 2021

Incident date

Apr 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 CHEVROLET EXPRESS CARGO VAN 2500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKING SYSTEM ERRONEOUSLY ACTIVATED AND CAUSED THE VEHICLE TO STOP ABRUPTLY. ALSO, WHILE DRIVING, THE REAR BRAKE LIGHTS REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT BEING DEPRESSED. THE VEHICLE WAS TAKEN TO PURAFOY CHEVROLET (601 DENVER AVE, FORT LUPTON, CO) WHO REPROGRAMMED THE BRAKE MODULE; HOWEVER, THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 7,200.

Reported

Nov 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 CHEVROLET EXPRESS. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES APPLIED AUTOMATICALLY. TO KEEP THE VEHICLE FROM STOPPING ABRUPTLY, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO CONTINUE DRIVING. IN ADDITION, THE BRAKE INDICATOR ILLUMINATED DURING THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS, INCLUDING EMICH CHEVROLET (303-647-5376, LOCATED AT 2033 S WADSWORTH BLVD, LAKEWOOD, CO 80227) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT WAS INFORMED BY THE TECHNICIAN THAT THE VEHICLE PERFORMED AS DESIGNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,283. *BF

Reported

Aug 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2018 CHEVROLET EXPRESS 4500. WHILE DRIVING 60 MPH, THE CONTACT HEARD SEVERAL BANGING SOUNDS UNDERNEATH THE VEHICLE. THE CONTACT EXAMINED UNDERNEATH THE CAMPER AND DISCOVERED THAT THE SPRINGS WERE NOT STRONG ENOUGH TO CARRY THE LOAD OF THE CAMPER.THE 2018 CHEV 4500 IS THE PROBLEM THE SPRINGS ARE NOT HEAVY ENOUGH AND IT LAYS ON THE STOPS AND IS UNSAFE TO DRIVE. THE CONTACT STATED THAT THE CAMPER WAS RIDING OVER THE YELLOW, RUBBER OVERLOAD STOPS. ACCORDING TO THE FRONT END TAG OF THE CAMPER, THE CAMPER HAD THE ABILITY TO HAUL UP TO 4,600 LBS; HOWEVER, THE CONTACT'S LOAD WAS LESS THAN THE WEIGHT CAPACITY. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE NOT RESPONSIBLE FOR THE FAILURES. THE COACHMEN MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CAMPER WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 468. THE VIN WAS INVALID. *TR*JB

Reported

Aug 2019

Incident date

Jul 2019

Mileage

Not provided

Outcome flags

None reported

TAKARA RECALL. MY CHEVY EXPRESS HAS VIBRATION IN THE FLOOR AND STEERING WHEEL AT SPECIFIC SPEED, ONE AT 28 TO 30 MPH, ANOTHER AT 38 TO 40 MPH AND AGAIN AT 48 TO 50 MPH. THIS IS VERY ANOYING GIVE THAT THE VAN HAS ONLY 13K MILES ON IT.

Reported

Mar 2019

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

MY 3500 HD SRW HAS A POWER FOLD BUTTON FOR THE SIDE MIRRORS. WHILE PASSING A SEMI TRUCK AT 70 MPH ON I-20, I WENT TO ADJUST THE RIGHT MIRROR SLIGHTLY. I ACCIDENTALLY PUSHED THE POWER FOLD BUTTON ( IT IS LOCATED BETWEEN THE LEFT AND RIGHT MIRROR ADJUSTMENT BUTTON ON THE DRIVER SIDE DOOR ). THE SIDE MIRRORS FOLDED IN. I TRIED TO RETURN THE MIRRORS BACK TO THEIR OPERATING POSITION BUT THEY WOULD ONLY UNFOLD A SLIGHT AMOUNT DUE TO THE WIND RESISTANCE. SINCE I WAS PULLING MY FIFTH WHEEL MY REAR VIEW MIRROR WAS USELESS. I DID NOT HAVE ANYONE WITH ME AT THE TIME TO HELP FORCE THE MIRROR OUT SO I AM NOW COMPLETELY BLIND AND BESIDE A SEMI IN THE LEFT HAND PASSING LANE. THIS WILL EVENTUALLY GET SOMEONE HURT SERIOUSLY. YOU CAN NOT PULL OVER SINCE YOU ARE IN THE LEFT LANE, CAN NOT SLOW DOWN SINCE YOU ARE ON AN INTERSTATE HWY AND HAVE NO SIGHT ON THE RIGHT SIDE OF YOUR VEHICLE.

Reported

Aug 2018

Incident date

Aug 2018

Mileage

Not provided

Outcome flags

None reported

Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.

General Motors LLC (GM) is recalling certain 2018 Chevrolet Express and GMC Savana vehicles with certain combinations of front-tire and gross-vehicle-weight option codes. The Tire Pressure Monitoring System (TPMS) may be incorrectly calibrated, causing the TPMS warning lamp to illuminate when tire pressure reaches 37 PSI, not 41 PSI. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Risk: If the low tire pressure telltale is not illuminated at the correct tire pressure, the driver may have less time to react to a low-tire-pressure situation, which could affect the driver's ability to control the vehicle in certain situations and could increase the risk of a crash.

Remedy: GM will notify owners, and dealers will check the PSI information on the remote control door lock receiver (RCDLR) and tire placard match, and if the information is different the RCDLR will be reprogrammed. This repair will be done free of charge. The recall began August 27, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18255.

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Express and GMC Sierra vehicles equipped with a single, manual, rear climate control module (CCM). If the temperature is set to maximum heat or the mode knob is set to maximum floor vent and an electrical short occurs, components within the CCM may overheat.

Risk: If the CCM overheats, there is an increased risk of a fire in the vehicle's headliner.

Remedy: GM will notify owners, and dealers will remove the electrical insulation from a wiring connector within the CCM to remove the fire risk, free of charge. The recall began November 6, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18299.

General Motors LLC (GM) is recalling certain 2016-2019 Chevrolet Express and GMC Savana vehicles. One or both of the rear-quarter windows may be tempered glass instead of laminated glass. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk: Tempered glass increases the risk of injury in the event of a side impact or rollover crash.

Remedy: GM will notify owners, and dealers will replace the tempered glass windows with laminated glass windows, as necessary, free of charge. The recall began July 5, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N192218960.

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.