2015 Chevrolet Express

The contact owns a 2015 Chevrolet City Express. The contact received notification of NHTSA Campaign Number: 25V676000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that upon exiting the vehicle on several occasions, the contact felt an electrical shock from the exterior of the front driver's side door. The contact had replaced the batteries; however, the failure persisted. Additionally, the contact stated that the vehicle was difficult to start. The contact stated that upon disconnecting the fuel pump fuse and connecting an aftermarket fuse to the vehicle, the vehicle was able to start. The contact switched the original and the aftermarket fuse as needed to start the vehicle. There was no warning light illuminated. The contact stated that the vehicle recently failed to start. The contact received a second recall notification, and the vehicle was towed to the dealer, where the contact was informed that a wiring harness needed to be replaced; however, the recall part was not yet available and needed to be ordered. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000.

Reported

Feb 2026

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Chevrolet City Express. The contact’s spouse stated that while starting the vehicle, the message “Passenger Air Bag Off” was displayed. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 95,920.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Chevrolet City Express. The contact stated that while operating the vehicle, the front driver's and passenger’s side air bag warning lights remained illuminated. The contact stated that initially the front passenger’s side warning light was illuminated and one month later the front driver’s side air bag warning light remained illuminated. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 33,000.

Reported

Feb 2025

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

I had purchased a set of four Cooper Discoverer HT3 185/60R15C 94T C Tires on 09/11/20. Since that time, three of the four Tires have failed due to Sidewall Failure. Luckily, the scenarios did not result in "Blowouts" in which control of the vehicle would have been compromised. I returned to the National tire and Battery where the tires were purchased after the first incident and was told that the Sidewall Damage was my fault as I had obviously hit a curb. I informed the young man in charge that this was highly unlikely as it was the inner Sidewall of the Tire and no "Scuff Marks" were present. He declined to assist me in any warranty replacement as I did not purchase their "Road Hazard Insurance". His attitude and lack of assistance has ended my affiliation with NTB!07

Reported

Aug 2023

Incident date

Jul 2023

Mileage

Not provided

Outcome flags

None reported

My vehicle was never corrected for the Recall described below, from my recollection. My understanding is that the 2015 Chevrolet City Express van was recalled due to an issue with the passenger-side airbag sensor, which could incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. The defect: in affected vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash. The hazards: if the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury. Affected vehicle: Chevrolet 2015-2016 Chevrolet City Express [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

May 2023

Incident date

May 2023

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2015 Chevrolet Express. The contact stated that she could not place compressed natural gas into the tank of her vehicle. The contact was able to find the required gas in another state; however, the vehicle ran out of gas on the return home. The contact had initially towed the vehicle to a local dealer and was informed that they did not have an available service technician to repair her vehicle. The contact then called Weston Buick GMC (22555 SE Stark St, Gresham, OR 97030) where she towed the vehicle after she was assured that the vehicle could be serviced by the dealer. After two weeks of remaining in the dealer's possession, the contact was also informed that the dealer did not have a service technician that could service her vehicle. The contact then called the manufacturer who contacted six dealers within her area and no dealer could help. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.

Reported

Dec 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

FUEL PUMP RELAY FAILED AT 19,900 MILES. ENGINE WOULD NOT RUN. LUCKILY I WAS NOT DRIVING ON HIGHWAY AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS PROBLEM WITH ENGINE STOPPING WHILE I WAS AT HIGHWAY SPEED. .I HAVE CONFIRMED THE PART THAT FAILED WAS THE AC/DELCO FUEL PUMP RELAY P/N 13502750 I HAVE THE DEFECTIVE PART. I HAVE READ OF OTHER OWNERS HAVING SIMILAR PROBLEMS AND ADVISED THEM TO FILE COMPLAINT WITH NHTSA

Reported

Sep 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE VIBRATED AND THE SERVICE STABILITY TRAC (ABS) LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CHAPMAN CHEVROLET LOCATED AT 6925 ESSINGTON AVE, PHILADELPHIA, PA 19153) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE THE BRAKE LINES FLUSHED AND THE POWER BRAKE BOOSTER AND STEERING SENSOR CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS 16,791. THE VIN WAS INVALID.

Reported

Jan 2020

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

SIDE IMPACT FROM A SEMI TOTALED NO AIRBAGS DEPLOYED

Reported

Jan 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

Crash 2 injuries

MY 2015 CHEVY CITY EXPRESS VAN HAS 25,000 MILES TO THIS DAY, IN AUGUST 2019 I TOOK MY VEHICLE TO CHEVROLET AUTHORIZED DEALER AT MATHEWS-HARGREAVES IN THE CITY OF ROYAL OAK MICHIGAN 48067, WHEN THE WARRANTY WAS STILL EFFECTIVE, MY COMPLAINT WAS THE CHECK ENGINE LIGHT ON THE DASHBOARD KEEPS COMING ON FROM A CODE RELATED TO EMISSION PROBLEM, AFTER 5 VISITS, AND COUPLE OF PARTS WERE REPLACED BY THE WARRANTY, THE SERVICE MANAGER TOLD ME THAT THEY CAN NOT DO ANYTHING FOR ME, AND I SHOULD TAKE IT SOMEWHERE ELSE, I HAVE ALL THE SERVICE PAPER WORK, DATES, WITH ME, IT IS AWFUL TO HAVE A NEW CAR WITH WARRANTY THAT THE AUTHORIZED DEALER CAN NOT AND WILL NOT RESOLVE THE PROBLEM. NOW THE SAME VEHICLE IS NOT COVERED BY THE WARRANTY, BUT THE COMPLAINT AND THE INITIAL PROBLEM HAPPENED WHEN MY VEHICLE WAS UNDER WARRANTY,

Reported

Nov 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, RESTARTED, AND THE CHARGING SYSTEM INDICATOR ILLUMINATED. THE CONTACT CALLED WALKER CHEVROLET (3940 CAROTHERS PKWY, FRANKLIN, TN 37067, 615-538-5184) AND WAS INFORMED TO SCHEDULE A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 24,000.

Reported

May 2019

Incident date

Nov 2018

Mileage

Not provided

Outcome flags

None reported

I PURCHASED THIS VEHICLE USED, HAVE HAD AN ONGOING PROBLEM WITH THE "STABILITRAK SERVICE" LIGHT COMING ON, HAVE HAD IT INTO THE SHOP "AUTOTIRE" FOR SERVICE 2 TIMES, THEY HAVE REPLACED THE "STEERING WHEEL MOTION SENSOR" AND HAD THE "ANGLE SENSOR" NEITHER HAVE FIXED THE PROBLEM. WHILE THERE IS NO RECALL FOR THIS THERE SHOULD BE, SOUNDS LIKE A DESIGN FLAW WITH NO APPARENT SOLUTION, THE "SERVICE STABILITRAK" LIGHT COMES ON ALL THE TIME, NO MATTER IF VAN IS SETTING STILL, DRIVING, EVEN IN PARK. I AM NOT REAL SURE WHO TO CONTACT WITH SOMETHING LIKE THIS WITHOUT BEING CHARGED HUNDREDS IF NOT THOUSANDS OF DOLLARS, HAVE ALREADY HAD DOWNTIME AND APROX $500 IN COST ALREADY. THIS IS SOMETHING THE GM SHOULD FIND THE FIX AND RECALL, I SEE THERE ARE MANY VEHICLES AND MANY YEARS INVOLVED. WE USE THIS FOR OUR COMPANY AND TIME IS MONEY. THE DATE LISTED BELOW IS THE 1ST TIME I TOOK IN FOR SERVICE.

Reported

Dec 2018

Incident date

Oct 2017

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE LOCKS ON THE VEHICLE MALFUNCTIONED. THE CONTACT COULD NOT USE THE IGNITION KEY TO OPEN ANY OF THE DOORS. CHAMPION CHEVROLET IN RENO, NEVADA WAS MADE AWARE OF THE FAILURE AND REPLACED ALL OF THE DOOR LOCKS AND THE IGNITION CYLINDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,961.

Reported

Mar 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

TL* THE CONTACT OWNS A 2015 CHEVROLET EXPRESS. WHILE THE VEHICLE WAS STATIONARY, ALL OF THE LOCKS ON THE VEHICLE MALFUNCTIONED. THE CONTACT COULD NOT USE THE IGNITION KEY TO OPEN ANY OF THE DOORS. CHAMPION CHEVROLET IN RENO, NEVADA WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,730.

Reported

Mar 2018

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

WHILE DRIVING OUT OF A MOUNTAINOUS AREA, THE BRAKES APPEARED TO WARP, WHICH RESULTED IN THE VAN SHAKING VIOLENTLY WHEN THE BRAKES WERE APPLIED. ONCE WE WERE BACK ON LEVEL GROUND THE BRAKES APPEARED TO COOL DOWN AND THE SHAKING STOPPED WHEN THE BRAKES WERE APPLIED. THE FRONT END ALIGNMENT WAS DONE 11/16/17 BY A DEALERSHIP AT 46,000 MILES

Reported

Jan 2018

Incident date

Jan 2018

Mileage

Not provided

Outcome flags

None reported

TL* TAKATA RECALL. THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reported

Oct 2016

Incident date

Jul 2016

Mileage

Not provided

Outcome flags

None reported

TL-

Reported

May 2016

Incident date

May 2016

Mileage

Not provided

Outcome flags

None reported

BRAKES FAILED WHILE DRIVING DOWN A HILL IN 2ND GEAR.

Reported

Apr 2016

Incident date

Mar 2016

Mileage

Not provided

Outcome flags

None reported

2015 CHEVROLET CITY EXPRESS. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES ISSUE. CONSUMER HAS PREVIOUS COMPLAINTS WITH DIFFERENT VEHICLES LISTED IN ARTEMIS. *SMD THE CONSUMER STATED THE TIRES WERE WEARING OUT ON THE INSIDE AND OUTSIDE EDGES PREMATURELY. THE ALIGNMENT WAS CHECKED AND IT WAS WITHIN THE RECOMMENDED SPECIFICATIONS. *JB

Reported

Nov 2015

Incident date

Nov 2015

Mileage

Not provided

Outcome flags

None reported

General Motors LLC (GM) is recalling certain 2014-2017 Chevrolet Express and GMC Savana vehicles equipped with power windows. Liquid may leak into the driver's power window switch and cause corrosion, resulting in high electrical resistance.

Risk: High electrical resistance can increase the risk of a fire.

Remedy: GM will notify owners, and dealers will replace the driver side window switch, free of charge. The recall began August 10, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 18155.

General Motors LLC (GM) is recalling certain model year 2014-2016 Chevrolet Express and GMC Savana incomplete vehicles equipped with a 159 inch wheel base manufactured August 2, 2013, to January 30, 2016. The affected vehicles were shipped to final stage manufacturers without a tire pressure monitoring system (TPMS). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."

Risk: Without a TPMS, the driver would not be alerted if one or more tires became under inflated. Driving with under inflated tires increases the risk of a crash.

Remedy: GM will notify owners, and dealers will install the hardware and software necessary to equip the vehicles with a TPMS, free of charge. The recall began on May 25, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 15819.

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.