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2024 Toyota Highlander: Complaints, Recalls & Known Issues

What the public record actually says about the 2024 Toyota Highlander — every figure below is a NHTSA or EPA number, not an opinion.

The read

Middle-of-the-pack complaint volume for SUV.

Owners filed 39 NHTSA complaints — more complaints than 56% of 2024 SUVs. Unknown Or Other leads the reports (28%). 7 safety recall campaigns on record — check the VIN and remedy terms with a dealer.

Based on NHTSA complaint volume against 2024 SUVs, not adjusted for how many were sold. It describes the model year, not the individual car you are looking at.

Complaints filed

39

Reports to NHTSA, 2024

Safety recalls

7

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

24.5

EPA estimate

Complaint volume vs. segment peers

More complaints than 56% of 2024 SUVs

The bar is this car's percentile among 2024 SUVs by complaint volume — a full bar means the fewest complaints in its class. Not adjusted for sales.

Known issues

Unknown Or Other issues lead owner complaints (28% of 39 reports), followed by electrical system (15%).

Unknown Or Other28% · 11 reports
Electrical System15% · 6 reports
Service Brakes13% · 5 reports
Power Train8% · 3 reports
Fuel/Propulsion System5% · 2 reports
Structure5% · 2 reports
Engine3% · 1 report
Fuel System3% · 1 report

+ 8 more component categories with fewer reports.

Share of all 39 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11659903, ODI 11641681, ODI 11735646, ODI 11730642, ODI 11717692.

Recalls(7)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

SeatsMay 2026 · 26V128000Details +

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Risk: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available, anticipated August 27, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

Electrical SystemNov 2025 · 25V595000Details +

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Risk: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

Remedy: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

TiresJun 2024 · 24V419000Details +

Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.

Remedy: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

Tires · 24V452000Details +

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

Equipment · 24V548000Details +

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Risk: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

Back Over Prevention · 25V744000Details +

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

Seat Belts · 25V872000Details +

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.

Risk: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.

Remedy: Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

0 NHTSA investigations on record

No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.

Crash-test ratings

2024 Toyota HIGHLANDER SUV FWD NHTSA source

Overall
Frontal
Side
Rollover

2024 Toyota HIGHLANDER SUV AWD NHTSA source

Overall
Frontal
Side
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

TrimEngineDrivetrainCityHwyCombined
Highlander2.4L 4-cylFront-Wheel Drive222925
Highlander2.4L 4-cylFront-Wheel Drive212824

EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare model years

"Fewest reports" and "most complained" describe raw NHTSA complaint totals, not vehicle reliability. The last few model years are left unlabelled because they have had less road time.

2024 Toyota Highlander: frequently asked

What does the complaint record show for the 2024 Toyota Highlander?

Owners filed 39 NHTSA complaints about the 2024 Toyota Highlander — more complaints than 56% of comparable 2024 SUVs, so it sits toward the weaker end of its class. That's a signal, not a guarantee about any single car.

What are the most common problems on the 2024 Toyota Highlander?

The most-reported problem areas are Unknown Or Other (28% of complaints) and electrical system (15%).

How many recalls does the 2024 Toyota Highlander have?

7 recalls have been issued that affect the 2024 Toyota Highlander, covering components such as seats. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2024 Toyota Highlander get?

The EPA rates the 2024 Toyota Highlander between 24 and 25 mpg combined, depending on trim and drivetrain.