Model-year record

2017 Toyota Highlander
See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.
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Federal source records
Complaints filed
264
Reports to NHTSA, 2017
Safety recalls
4
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
22.5
EPA estimate
Known issues
Power Train issues lead owner complaints (26% of 264 reports), followed by electrical system (16%).
+ 15 more component categories with fewer reports.
Share of all 264 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11267105, ODI 11176510, ODI 11749177, ODI 11741956, ODI 11739802.
Individual complaint reports(264)
Showing the 50 most recent reportsFuel/Propulsion SystemJul 2026 · ODI 11749551Details +Close −
The engine stalled because the fuel pump is failing. We have found that many 2017 Toyota Highlanders have had the fuel pump recalled for this exact issue, yet our VIN is not included in this recall. We experienced the exact issue the recall was issued for stalling while driving. Issue on July 24, 2027: The engine stalled while driving on the highway at high speed and lost power steering, creating a major safety issue. We had our vehicle towed to a car care center. The car care center identified diagnostic codes related to low pressure fuel system pressure, engine stall history, etc. but cannot reproduce the issue. After checking multiple systems, he believes the issue is a failing fuel pump. Background: Over the past 6 months, we have had problems with the check engine light turning on. On multiple occasions, we have brought the car to get diagnosed and the reading has consistently been fuel pressure codes. Each time we get the car diagnosed, the technician could not reproduce the issues and cleared the codes without resolution.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJul 2026 · ODI 11749177Details +Close −
Vehicle is a 2017 Toyota Highlander (VIN [XXX]) experiencing the UA80 8-speed transmission whine defect (T-SB-0160-18) upon acceleration. An authorized Toyota dealership test drove and officially verified the transmission failure and recommended a full replacement. However, Toyota Corporate is refusing to honor the ZJC Customer Support Program warranty extension due to an arbitrary VIN cutoff. The failing internal transmission components pose a safety risk as they can lead to harsh shifting, slipping, or a sudden loss of motive power while driving in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2026 · ODI 11744157 · crashDetails +Close −
bought the car in 2018 and ever since it makes a rttling noise, Toyota says it is the hybrid system engaigeing, hybrid cars are not supposed to make noise.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- Crash
Power TrainJun 2026 · ODI 11741956Details +Close −
Vehicle had history of hard shifting from 1st drive. On January 24, 2026 we heard a ringing sound as we were driving. Approximately 10 minutes after the noise began, the Check Engine light illuminated. We drove back home and connected our code reader to find P0741, P2714 and P2757. Had the vehicle towed to my Toyota Service Center and upon inspection, was informed that the transmission had failed and would require replacement. I was informed that although it was a 2017 with the UA80E manufacturered in April 2017 - it did not qualify for free replacement under Toyota. A rebuilt unit was secured and installed on 2/11/26. Toyota authorized $2000 Goodwill Assistance and their Warranty Labor Rate. I paid the remainder of the bill. The 'new' transmission also shifts hard and just doesn't feel like it it working right.
- Reported
- Jun 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingJun 2026 · ODI 11741892Details +Close −
The contact owns a 2017 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who determined that the spark plugs needed replaced. The spark plugs were replaced by an independent mechanic, but the failure recurred. The vehicle was taken back to the independent mechanic, who retrieved diagnostic trouble codes P11F0 (Air-Fuel Ratio Imbalance) and P0305 (Misfire In Cylinder Number 5). The mechanic cleaned the fuel injectors, but the failure persisted. The contact was informed that the fuel injectors needed to be replaced. The vehicle was taken to a second dealer, Toyota of Cedar Park (5600 183A Toll Rd, Leander, TX 78641), who determined that cylinder #5 needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 151,000.
- Reported
- Jun 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherJun 2026 · ODI 11741694Details +Close −
At 119500 miles a eev whining noise started. Only had all repairs done at a dealership.
- Reported
- Jun 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2026 · ODI 11739802Details +Close −
There is a known issue with the transmission in my 2017 Toyota Highlander that causes premature failure. This is noted in a Toyota Customer Support Program Bulletin. The issues symptoms are the same as those my car has: a whining noise from the transmission while driving, harsh shifting, reduced power, and master warning light/check engine light illumination. I have contacted Toyota and explained this to them, but they have told me that my car's VIN number does not match the identified vehicles. I am reaching out as I believe there are vehicles with this problem that Toyota has not identified, and it could be a dangerous issue.
- Reported
- May 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2026 · ODI 11736373Details +Close −
DESCRIPTION OF DEFECT: My 2017 Toyota Highlander experienced a complete transmission failure under normal driving conditions. The vehicle began showing symptoms including delayed shifting, hesitation when accelerating, and eventual loss of proper drivability. The issue was diagnosed by an authorized Toyota dealership, which confirmed internal transmission failure. The estimated repair cost provided by the dealer was approximately $9,000. I opened a case with Toyota Customer Experience and submitted an escalation request, but no assistance was provided and the claim was declined or ignored. MY CAR HAD A HISTORY OF REGULAR MAINTENACE DONE BY A CERTIFIED TOYOTA DEALERS My case # :XXX Due to the urgency of transportation needs and lack of manufacturer support, I have been forced to proceed with an independent transmission replacement. Which will cost me anywhere between $6,000 and $7,500 This failure occurred without warning severe enough to prevent continued safe use of the vehicle and raises serious safety concerns regarding sudden loss of power and drivability. SAFETY IMPACT: The transmission failure caused unsafe driving conditions including hesitation during acceleration and potential loss of power while in traffic, which could increase risk of collision. ADDITIONAL INFORMATION: VIN: [XXX] Mileage at failure: 168000 Dealer diagnosis confirmed transmission failure Manufacturer case opened and escalated with no resolution I am submitting this complaint to document a potential systemic defect and to support ongoing safety investigation and consumer protection review. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Reported
- May 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2026 · ODI 11735774Details +Close −
The transmission is whining when i coast. I fear the transmission might be dying.
- Reported
- May 2026
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2026 · ODI 11733634Details +Close −
In January during an oil change i was advised that my Toyota had a timing cover leak which is a costly repair. At this time my car was at 148k. i researched it recently and found that it could be dangerous to drive with this leak that Toyota did not advise me about after i had several phone calls with their corporate office and dealership. And even though it is a common problem with their 2017 Highlander they would not take responsibility for fixing it. It was disappointing after getting all of the service recommendations done that i would have to pay $4500.00 for engine work for a seven year old vehicle. This cost was a hardship for me because I'm still making a car payment. I also had to replace the battery every 1.5 years. The battery warning light never came on, leaving me stuck at an intersection until the tow truck arrived. It cut off because of the start/ stop feature and that would not start again. No warning. And after about 15 minutes my hazard lights went dead. This is an ongoing issue.
- Reported
- Apr 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsApr 2026 · ODI 11731086 · crash · 2 injuriesDetails +Close −
On April 5, 2026, my 2017 Toyota Highlander was involved in a side‑impact (T‑bone) collision on the front & rear passenger side. I was seated in the front passenger seat. The impact was hard enough that my insurance company declared the vehicle a total loss. During the crash, I struck my head, but no airbags deployed (front, side, or curtain). The vehicle is being released to Liberty Mutual Insurance. There were no warning lamps, messages or other symptoms of the problem prior to the failure. I am concerned that the airbag/SRS system may not have functioned properly in a crash severe enough to total the vehicle and cause a head injury to a front passenger. I am requesting that NHTSA record this incident and consider whether there may be a safety defect related to side or curtain airbag non‑deployment in this vehicle. Crash date: April 5, 2026 Approximate speed of other vehicle: [unknown] Location of impact: front passenger side (T‑bone) Result: vehicle declared total loss, head injury to front passenger, no airbag deployment.
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- Crash 2 injuries
Vehicle Speed ControlApr 2026 · ODI 11730932Details +Close −
The radar cruise control system on my 2017 Toyota Highlander is not functioning properly and creates a safety hazard. When initially setting the radar cruise control, the system works as expected. I can accelerate to a desired speed, press the “set” control, and the vehicle maintains that speed correctly. The problem occurs when I try to increase the set speed. After setting an initial speed (for example, 45 mph), I accelerate to a higher speed (such as 65 mph) and press the “set” control again to update the cruise setting. Instead of setting the new speed, the system reverts to the previously stored speed. When this happens, the vehicle rapidly decelerates and applies braking to return to the lower speed. This sudden and unexpected braking creates a dangerous situation, especially on highways, as it can put surrounding drivers at risk of a rear-end collision. I have tested this multiple times and experience the same result each time. This issue only occurs when using radar cruise control and does not occur with standard cruise control. note this has been an ongoing issue since the day I purchased my vehicle in January 2017. I notified the dealership about the issue and they stated they would open a case with Toyota
- Reported
- Apr 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2026 · ODI 11728952Details +Close −
Power training went out I-70 in warren county mo where all the construction is. It put my 4 autistic kids in danger. No insurance looked at the vehicle. However a mechanic did look and diagnosed it which look over a week for. Kaizen auto in wentzville mo diagnosed it
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2026 · ODI 11728533Details +Close −
The component that has been deemed in need of replacement is the UA80 8-speed transmission. It is available for inspection as of today's date, April 1, 2026. My and my family's safety has been put at risk of the transmission failing, especially at highway speeds. The problem was reproduced and diagnosed at both a local repair garage in Westwood, MA and the Nucar Toyota dealership in Norwood, MA. Both facilities inspected the transmission, heard a high-pitched whining noise, and determined it was irreparable and needs to be replaced. This high-pitched whining noise is a known and well-documented problem with these transmissions and needs to be included in a widespread manufacturer's recall.
- Reported
- Apr 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2026 · ODI 11727784Details +Close −
Purchased a brand new 2017 Toyota Highlander XLE 9 years ago. I followed all recommended maintenance and service schedules from the manufacturer. There has always been a faint whine noise present during acceleration. In December of 2023 and about 112,000 miles the transmission began to slip in gears 3 and 4. I brought the vehicle into Balise Toyota in West Springfield, MA for diagnostic services. It was determined that my automatic transmission was failing and needed replacement. Luckily I had purchased an extended warranty through All State and the repairs were covered under warranty. The cost of this repair was upwards of $9,000, so at the time I felt extremely fortunate. That was 2 years ago but my luck would only last so much. Since the remanufacturered transmission was installed by Toyota there has always been a faint whine noise during acceleration. I summed it up to a bad serpentine belt, pulley or alternator because how could it be the new transmission that had been installed? There is only 37,000 driven miles on it and you would expect it to last much longer. Well expectations are just that, expectations. The reality is I am now back to square one because my transmission is beginning to fail yet again. I experienced the transmission slip between 3rd and 4th gears twice on my way home from work yesterday. I set up an appointment at Balise Toyota in West Springfield, MA for tomorrow 03-29-26. My question is how can an 8 1/2 year old vehicle with 150,000 miles on it be in need of a third transmission? The answer is because of defective manufacturing and engineering. There are several class action lawsuits that have been filed in as many months due to the UA80 transmission found in Toyota Highlanders 2017 - present. There are documented claims that Toyota knowingly installed defective UA80 transmissions into these vehicles.
- Reported
- Mar 2026
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMar 2026 · ODI 11726889Details +Close −
March 5th purchased a battery from Autozone Z net Fit Match that caused cascading electrical and life -safety risk while traveling from hewitt, TX to Washington DC for our families spring break trip including 4 minor children. Component: 12-Volt Battery / Electrical System / Power Steering / Service Brakes Summary: Vehicle suffered catastrophic failure of Power Steering and Braking systems while in motion due to the installation of an incompatible lead-acid battery recommended by AutoZone’s 'Z-Net' catalog. Despite Toyota Technical Service Bulletin T-TT-0523-19 (Jan 2019) stating this VIN requires an Enhanced Flooded Battery (EFB/AGM) for its Stop-Start system, the retailer’s database continues to misidentify standard batteries as compatible. This mismatch causes a voltage drop that disables critical safety modules ('Limp Mode'). I have video evidence of the catalog error. This is a systemic misrepresentation affecting 2017+ Toyota Highlander safety compliance.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Unknown Or OtherMar 2026 · ODI 11721990Details +Close −
My husband and I were driving down the highway when the front part of our sun roof shattered.
- Reported
- Mar 2026
- Incident date
- Mar 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2026 · ODI 11719603Details +Close −
Transmission failed in May 2025, around 95,000 miles. Had to have entire transmission replaced. Shop said metal filings were found in the fluids, leading to the breakdown and need for full replacement. No other warning lights or lamps indicated a problem. A high pitched whining noise was the indicator, which then led to several visits to the shop, monitored the issue, changed fluids, but the transmission eventually failed. Transmission failed in May of 2025, it took 3 months for a new transmission to be built and shipped to the midwest for install in Aug 2025.
- Reported
- Feb 2026
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2026 · ODI 11711914Details +Close −
Transmission yes it’s available for inspection rite now on vacation on a very steep hill the transmission quit pulling at the top of the hill in the middle of a very narrow street and we had to ease backwards down to a place on the hill to turn around and get to level ground all this happened with no previous warning
- Reported
- Jan 2026
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2026 · ODI 11711173Details +Close −
Purchased my 2017 Highlander in June of 2017. At 4912 miles noticed the transmission was slipping. Contacted the dealership and was told from an employee that in his 20 plus years he had never had a transmission do that. Took it to the dealership and it was the transmission. It was replaced under warranty. In January of 2026 took it to the dealership after noticing a weird whinnying sound when running. After running a diagnostic test I was informed that my transmission needed replaced again. It only has 72,426 miles. Was told that the transmission was on back order and when asked if safe to drive, told yes.
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineJan 2026 · ODI 11711253Details +Close −
The contact owns a 2017 Toyota Highlander. The contact stated that when the vehicle was taken to a dealer for routine maintenance, the dealer informed the contact that the rear main seal was leaking and needed to be resealed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 95,402.
- Reported
- Jan 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2026 · ODI 11709998Details +Close −
I had problems in gear shift the car when start moving it’s go very slow it’s need about 1 minute to change the shift. The Toyota dealership recommended me to change the transmission with the cost $11,000
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2026 · ODI 11708965Details +Close −
-- What component or system failed or malfunctioned, and is it available for inspection upon request? This report is regarding a premature transmission failure in our 2017 Toyota Highlander equipped with the UA80F 8-speed automatic transmission. Our highlander is currently stuck at High Tech Automotive in Wenatchee, WA 150+ miles from home after experiencing a transmission failure on the highway. -- How was your safety or the safety of others put at risk? During the transmission failure while driving on the highway the Check Engine Light came on as well as ABS light and vehicle went into a limp mode. The transmission failure and subsequent limp mode rapidly decreased our speed while traveling on the highway and forced us to limp the vehicle at low speeds across traffic putting ourselves and others traveling on the highway at risk. This vehicle has been well maintained and serviced in accordance with Toyota’s recommended maintenance schedule. Despite this, the transmission failed unexpectedly during a recent family road trip to Wenatchee, WA, leaving us stranded far from home. -- Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the vehicle was towed to High Tech Automotive in Wenatchee WA (where it is currently stranded). The diagnostics report there confirmed proper transmission fluid level and a failed transmission with burnt transmission fluid. -- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not yet. A request for assistance was sent to Toyota today. -- Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, or messages. We've had the vehicle maintained and there was a whirring sound which we had inspected at Dougs Auto Tune and Repair thinking it could be the timing chain or alternator but there was no indication of transmission issues.
- Reported
- Jan 2026
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJan 2026 · ODI 11708451Details +Close −
I own a 2017 Toyota Highlander with 6 cylinders (engine model 2GR-FKS). It has 107,000 miles. I brought it to my dealer for inspection and service, and noted that it was making a whirring/whining sound upon acceleration. There were no warning messages on the dashboard to alert me of any issues. The dealer reported back to me that the transmission was failing and quoted $11k to fix it. Upon researching this issue, I learned that this is a known problem with 2017 model Highlanders.
- Reported
- Jan 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
EngineDec 2025 · ODI 11706787Details +Close −
I drive a 2017 Toyota Highlander and am having issues with the transmission. The issues and poor craftsmanship on the UA80 8-speed transmissions. Toyota offered Technical Service Bulletins T-SB-0160-18, T-SB-0008-21, and a limited Customer Support Program (CSP ZJC). But very few VINs were included and there are tons of Highlander owners with this transmission facing $10,000+ repair bills for what is supposed to be one of the most reliable cars and car brands on the planet. This is very wrong. Toyota has not stood by its customers and have not done right by owners. Toyota needs to recall the transmissions and offer a remedy at no cost to the customer. This needs to be done now. It's completely unacceptable. Thanks for what you do and for reading! Appreciate you guys very much.
- Reported
- Dec 2025
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainDec 2025 · ODI 11704469Details +Close −
Vehicle shurtter cause toque converter issue with all Toyota Highlander
- Reported
- Dec 2025
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainDec 2025 · ODI 11704376Details +Close −
Was on drive from work in 2017 toyota highlander XLE. Noticed low whining sound coming from transmission. Made appointment with toyota dealership. They identified transmission whine as requiring full replacement and projected to fail soon. Vehicle mileage was at 116k miles. There are no ua80 trans available in US and none coming in. Was told my VIN didn't qualify for CRP CJZ and TSB bulletin. The UA80 trans has known failure of this type. Replacement cost is 10K, use is dangerous, and failure is unacceptable.
- Reported
- Dec 2025
- Incident date
- Dec 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Engine And Engine CoolingNov 2025 · ODI 11700516Details +Close −
The contact owns a 2017 Toyota Highlander. The contact stated that upon taking the vehicle to an independent mechanic for service, the contact was informed that the engine was leaking due to a timing chain failure. The contact was advised that the engine needed to be taken apart to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was approximately 60,000.
- Reported
- Nov 2025
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
StructureNov 2025 · ODI 11699455Details +Close −
The paint on the hood is flaking off. There is no reason other than the paint being defective for this to happen in this manner. We just noticed it today. 11/14/25
- Reported
- Nov 2025
- Incident date
- Nov 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainNov 2025 · ODI 11699270Details +Close −
After less than a year of usage on a Highlander with 70k miles, the transmission began malfunctioning. The reverse function would work sporadically. The gears would shift only when using the power stick function and manually switching gears. The transmission would go into overdrive and once after an oil change the car came to an abrupt stop after traveling 25 mph hour.
- Reported
- Nov 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemOct 2025 · ODI 11696733Details +Close −
Leaking fuel line due to deterioration of plastic liner in fuel line.
- Reported
- Oct 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2025 · ODI 11694462Details +Close −
Transmission when the car first starts up is slipping. No dipstick for checking Transmission fluid.
- Reported
- Oct 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2025 · ODI 11693416Details +Close −
The transmission is experiencing harsh and sometimes delayed shifting and sometimes reduction of power. This can result in unpredictability when going from a stop and then crossing traffic. If the transmission fails while I am making an unprotected left turn it pups leave me vulnerable to side impact from on coming traffic. The dealer was able to reproduce the issue when I took it in and quoted me $11k for repair. Toyota is an aware of issues with this specific transmission (UA80) and issued a Service Bulletin for it. My transmission fell within the serial number range for replacement but didn’t pass the third gate for coverage related to a speed sensor issue. That said, there is massive back order on this transmission highlighting a much broader problem with the part. To answer the final question, I never saw a warning light.
- Reported
- Oct 2025
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Air BagsOct 2025 · ODI 11692150Details +Close −
My vehive has 122,000 miles...I recently received an airbag mafuction warning on the dash info system and to contact dealer. The dealer states this driver side airbag is now defective and needs to be replaced at a cost of $1100.00 The airbag has never been deployed. How is this noit covered under safety requirements on current vehicles? How do I know that the part was not defective when initally installed?
- Reported
- Oct 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainOct 2025 · ODI 11691223Details +Close −
Transmission failure causes vehicle to not accelerate in low gears. Toyota has a CSP for this issue on the same model year but this "Vin" Is not a part of it. This is a major safety issue.
- Reported
- Oct 2025
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemSep 2025 · ODI 11686749Details +Close −
Formal Complaint to NHTSA – Summary I am submitting this formal complaint regarding repeated mechanical and electrical failures involving my 2017 Toyota Highlander, purchased as a Toyota Gold-Certified vehicle with an extended Platinum Warranty. Despite strictly following Toyota’s maintenance guidelines and using only certified dealerships for all services, the vehicle has become inoperable multiple times, requiring five separate tows and resulting in repair costs exceeding $10,000. In June 2025, a Toyota dealership replaced the engine after diagnosing a warped head due to water pump failure. Following this, the vehicle began experiencing repeated charging system failures and electrical malfunctions. Multiple components—including the alternator, battery, and sensors—were replaced at another Toyota dealership based on ongoing issues, but the problems persisted. On September 2, 2025, a Toyota technician identified a missing ground wire nut as the likely root cause of these electrical failures. He confirmed the issue originated during the engine installation and that the unsecured ground caused system malfunctions. After repairs, the vehicle was again returned with a loud engine knocking noise, later traced to an improperly secured component from a prior repair. These events have raised significant concerns for the safety of myself and my family. Improper installation of major components and misdiagnosis by certified service providers have led to hazardous driving conditions, unexpected vehicle shutdowns, and unnecessary costs. I am requesting that the National Highway Traffic Safety Administration investigate this matter for potential safety defects related to improper engine installation, grounding failures, and faulty electrical diagnosis by certified Toyota service centers. Documentation, invoices, and repair records are available upon request. Thank you for your attention to this critical safety issue.
- Reported
- Sep 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainSep 2025 · ODI 11685842Details +Close −
2017 Toyota Highlander XLE Why hasn’t Toyota issued a recall?! My transmission failed at 2AM on the Florida turnpike 140 miles from home, after a physically and emotionally exhausting day moving my daughter to college. I slept in my car 7 hours, scared, waiting to get towed. The closest shop that was open early on a Saturday was an hour away in the other direction and when I got there, they told me they wouldn’t be able to look at it until Monday. Pointless to pay 2 nights at a hotel, so I got an Uber to get a rental to get home. It wasn’t bad enough when I found out the cost to replace the transmission on a car with 96k miles (my Camry had 300k when I sold it), but even if I agreed to pay, the transmission is backordered, and it could be months. Months! I had to pay the diagnostic fee - completely understandable - and I needed it moved to avoid a $75 per day storage fee. AAA would tow it 100 miles, then $7.00 per mile. When I asked to speak with someone because I had the upgraded membership that provided 200 miles, I was told they wouldn’t cover any part of the tow because it was already at an auto shop. The least expensive option was to get a transport company ($300) to pickup and deliver the car to the local Toyota dealership. They’re anticipating at least 3 months, but they’ll pay for a rental if I agree to have them do the repair. Has Toyota fixed the issue, or will the new transmission likely to have the same problem?
- Reported
- Sep 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainSep 2025 · ODI 11685919Details +Close −
TRANSMISSION ON THIS VEHICLE FAILED AND CAUSES SUDDEN DECELERATION CAUSING A SAFETY ISSUE. SUDDEN DECELERATION. YES, TOYOTA OF VERO BEACH HAS CONFIRMED FAILURE OF THE TRANSMISSION. NO, WARNING JUST FAILED THEN GOT ALL THE WARNINGS AND LIGHTS IMMEDIATELY THEREAFTER.
- Reported
- Sep 2025
- Incident date
- Sep 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Fuel/Propulsion SystemAug 2025 · ODI 11683315Details +Close −
Today (8/26/2025) my wife experienced the engine light kicked on and that the AWD system needed to be checked. After fueling up it made knocking noises and difficulty starting, and took two times to start up. Ran an OBD scan and this is what it says, which is related to fuel pump low pressure. P117B - Fuel Pressure Sensor Circuit Range/Performance Severity - High Description - Indicates a problem with the fuel pressure sensor circuit, where the sensor's output signal is outside the expected range or performance criteria, leading to potential issues with fuel delivery or engine performance. P0174 - System Too Lean (Bank 2) Severity - High Description - Your engine is getting too much air and/or not enough fuel, this is known as a "Lean" condition. Excess oxygen is getting into your engine, which makes the combustion process less efficient. This could be caused by many different factors. Consequences of Continued Driving - Reduced power, Engine knocking, Rough idle
- Reported
- Aug 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainAug 2025 · ODI 11682549Details +Close −
Transmission whining, harsh shifting, delayed acceleration
- Reported
- Aug 2025
- Incident date
- Aug 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2025 · ODI 11673285Details +Close −
After getting gas, the vehicle will not start. It will crank and crank but not turn over, like it is starving for gas. Then after 10-15 minutes it will start barely and to keep it running I have to floor the accelerator. Any other time it starts just fine. There are also no codes causing a check engine light.
- Reported
- Jul 2025
- Incident date
- Jul 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Carry HandleJun 2025 · ODI 11669607Details +Close −
I have had this car seat for 1 year and 10 months and I just found out that the headrest foam piece is split in half (06/26/2025). It has been handled with extreme care and I got it in September of 2023. It has stayed in my specific car and the only reason I found the problem was because I was cleaning them off. It is the third Chicco car seat to have found the foam headrest either broken in half or completely separate from the plastic base in 2 months (2023 & 2024 manufacture dates). There is something wrong with this and I really hope an investigation starts so that others can avoid these issues and potential repercussions from said flaw.
- Reported
- Jun 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Carry HandleJun 2025 · ODI 11669608Details +Close −
I have had this car seat for 1 year and 3 days and I just found out that the headrest foam piece came off the plastic base frame(06/26/2025). It has been handled with extreme care and I got it in June 2024. It has stayed in my car and the only reason I found the problem was because I was cleaning them off. It is the third Chicco car seat to have found the foam headrest either broken in half or completely separate from the plastic base in 2 months (2023 & 2024 manufacture dates). There is something wrong with this and I really hope an investigation starts so that others can avoid these issues and potential repercussions from this flaw.
- Reported
- Jun 2025
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2025 · ODI 11669058Details +Close −
Car suddenly began to slip out of gear and have difficulty shifting smoothly. After having car examined by 2 repair shops it was determined the UA80 Transmission needed replaced. Repair shop advised car was not safe to drive with this condition. Warning lights for Check Engine and Check AWD system and traction control came on at the same time as the slipping and rough shifting.
- Reported
- Jun 2025
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2025 · ODI 11667917Details +Close −
Car is shaking heavily when stopped. Several misfires while engaging the brakes. Mechanic is telling me that he has seen many vehicles of this model with faulty purge valves.
- Reported
- Jun 2025
- Incident date
- May 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainMay 2025 · ODI 11662910Details +Close −
The transmission on my Highlander is making a whining noise. I took it to Blackstone Toyota Service for inspection, in Fresno, CA, after my own mechanic inspected it and told me that it was a transmission problem. Toyota told me that the transmission is going out and the car can quit on me at any time and is no longer safe to drive. But since it is out of warranty now they will not do anything to help me with this problem. There has been no warning lamp, message or other symptoms yet. After my service in Nov. 2023 i noticed a slight whine when i accelerated. I had a friend mechanic look at it and he said it could be just because the tires had been rotated. A couple of months ago the whine started on deceleration. I took it to Johnson Auto in Clovis, CA and they were the first ones to tell me it was in fact a transmission problem. I then called Toyota call center and was told that the vehicle needed to be inspected by one of their dealers, and then they could help me. I explained that I didn’t want to go spend more money on the inspection if Toyota would not do anything to help me, I already knew it had transmission problems. I took it to Blackstone Toyota Service Center and they confirmed that the transmission is going out, at only 7800 miles. I called the Toyota call center and was told that since it is out of warranty they will do nothing to help me with this problem. I told them the prior agent I had spoken to said that Toyota would help me. I was told they will do nothing else to help and there was no one else I could talk to about the transmission problems. I was told that they didn’t know of any problems with the 2017 Toyota Highlander and that there were no recalls. I told them that there were lots of complaints about the Toyota Highlander online and I was surprised that they didn’t seem to know anything about the Highlanders having transmission problems. Many people in my same circumstances with expensive repairs way too soon on their Highlanders.
- Reported
- May 2025
- Incident date
- Dec 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Visibility/WiperApr 2025 · ODI 11656682Details +Close −
Driver side interior visor has failed and does not secure in place causing obstruction of view while driving.
- Reported
- Apr 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2025 · ODI 11655847Details +Close −
My 2017 Highlander XLE AWD had complete transmission failure at 106,000 miles. Toyota has an extended coverage warranty for this but according to them my VIN number was not included even though it failed for the same reason as the recalled transmissions. Loud whining started around 100,000 miles on acceleration around 30mph and continued to get louder. From a dead stop it is very slow to accelerate and misses 3rd gear and jerks. There is a TSB out on this and the extended customer satisfaction extended warranty ZJC but they refuse to cover. I was also told by Toyota corporate that even if my VIN was affected they would not cover due to all maintenance not being done at a toyota dealership. I am the 4th owner and should not be penalized for this. My case number with Toyota is Toyota Brand Engagement Center Case 250416002071
- Reported
- Apr 2025
- Incident date
- Apr 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainApr 2025 · ODI 11652259Details +Close −
Known issue with the transmission assembly that results in a whining noise and eventually hard shifting and transmission failure. Known issue acknowledged by Toyota across this model and date, but they seemingly are only addressing some vehicles - and not others - with said known issue.
- Reported
- Apr 2025
- Incident date
- Mar 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainFeb 2025 · ODI 11645297Details +Close −
Transmission failure requiring replacement. Known pattern failure from Toyota. Customer support program from Toyota does not cover all affected vehicles.
- Reported
- Feb 2025
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(4)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Fuel SystemApr 2020 · 20V682000Details +Close −
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Open full NHTSA recall record →TiresFeb 2017 · 17V295000Details +Close −
Gulf States Toyota, Inc. (Gulf States) is recalling certain 2017 4Runner , 86, Avalon, Camry, Camry Hybrid, Corolla, Corolla iM, Highlander, Highlander Hybrid, Prius, Prius C, RAV4, RAV4 Hybrid, Sienna and Yaris vehicles. The spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label.
Risk: A spare tire that is not inflated to the proper value may not perform as intended, increasing the risk of a crash.
Remedy: Gulf States will notify owners, and dealers will inspect the spare tires, adjusting their pressure as necessary, free of charge. The recall began June 15, 2017. Owners may contact Gulf States customer service at 1-800-444-1074. Toyota's number for this recall is 17R2.
Open full NHTSA recall record →Equipment · 17V520000Details +Close −
Gulf States Toyota, Inc. (GST) is recalling certain 2017 Toyota Highlander and Highlander Hybrid vehicles equipped with accessory roof rail cross bars. The fasteners for the roof rails may not be torqued properly.
Risk: The roof rails may loosen and possibly detach from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will inspect and properly torque the fasteners, free of charge. The recall began September 29, 2017. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 17R3.
Open full NHTSA recall record →Electrical System · 18E107000Details +Close −
Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).
Risk: The ECM damage may result in the engine stalling, increasing the risk of a crash.
Remedy: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
0 NHTSA investigations on record
No investigations are on record as of Jul 2026. An empty record is not a clean bill of health.
Crash-test ratings
2017 Toyota Highlander SUV FWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2017 Toyota Highlander SUV AWD NHTSA source
- Overall
- Frontal
- Side
- Rollover
Fuel economy by trim
| Trim | Engine | Drivetrain | Transmission | City | Hwy | Combined |
|---|---|---|---|---|---|---|
| Highlander | 3.5L 6-cyl | Front-Wheel Drive | Automatic (S8) | 20 | 27 | 23 |
| Highlander | 2.7L 4-cyl | Front-Wheel Drive | Automatic (S6) | 20 | 24 | 22 |
EPA laboratory estimates by trim and engine. Actual mileage varies with driving, weather, load, and maintenance. EPA source.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2017 Toyota Highlander: frequently asked
What does the complaint record show for the 2017 Toyota Highlander?
Owners filed 264 NHTSA complaints about the 2017 Toyota Highlander. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2017 Toyota Highlander?
The most-reported problem areas are Power Train (26% of complaints) and electrical system (16%).
How many recalls does the 2017 Toyota Highlander have?
4 recalls have been issued that affect the 2017 Toyota Highlander, covering components such as fuel system. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2017 Toyota Highlander get?
The EPA rates the 2017 Toyota Highlander between 22 and 23 mpg combined, depending on trim and drivetrain.