2016 Toyota Highlander

Steering column can become worn prematurely causing loose steering and possibly loose control

Reported

Feb 2026

Incident date

Jun 2025

Mileage

Not provided

Outcome flags

None reported

I was on Hwy 27 headed south bound at Bellecita Rd in Davenpoerrt, Fl. This is a busy four way intersection. I moved into the left hand turn lane. When the left turn green light came on I began my U-Turn to head north bound. The steering wheel would not respond to my input and the vehicle kept going straight into oncoming traffic. It took a great deal of bodily force to get the vehicle to respond. When it did respond there was loud popping noise. I had noticed in the past, that when Iwas turning or changing lanes on the hwy, the steering had a small glitch before it centered. I thought this was strange but figured this was normal for this vehicle. This incident left me badly shaken. I thought for the grace of God that I was not involved in a serious , possibly deadly accident. I've lost my confidence in the vehicle and the brand. I will be taking it to a Toyota dealer to get it diagnosed the first chance I get.

Reported

Feb 2026

Incident date

Feb 2026

Mileage

Not provided

Outcome flags

None reported

I was driving on a 2-lane road early in the morning with light snowfall. There was about 1" of snow on the road, with the roads not yet plowed or treated as it was the beginning of the snowfall. About 15 minutes into my trip, I was on a relatively flat and straight stretch of the road and let up on the gas paddle to avoid going too fast -- was probably traveling ~35 mph. Although the road was straight and flat at that point, my car suddenly started fishtailing, slowly turned 180 degrees and sliding to the other side of the road, ending up on the opposite edge of the road. When it hit the edge of the road, it tipped over on its right side, as apparently the dirt at the edge of the road was not as slippery as the road, and the SUV having a high center of gravity. Since my car was an AWD hybrid vehicle, I believe that the triggering event was the vehicle shutting down the gas engine and switching to EV mode when I started coasting (that usually happens when I'm driving <40 mph and the vehicle is sufficiently warm). But I did not look at the dashboard to see if the EV mode switched on at that point. In addition, while I did not sense any skidding prior to this event, it's possible that there may have been a slick spot right at that point in the road. But it seemed to me that when the power to the front wheels was reduced from the gas engine shutting down (as I believe was the case), the transition to electric motors taking over the front drive created some perceived traction issues which triggered the electric motors in the back to try to compensate for the perceived traction issues in the front. But the rear drive ended up creating a significant differential where the right rear wheel was driving much harder than the left rear wheel, creating the car spin and slide, which the traction control did not correct. I did not apply the brakes nor gas once the car started skidding. The car was 10 years old and was a total loss as a result of tipping on its side.

Reported

Jan 2026

Incident date

Jan 2026

Mileage

Not provided

Outcome flags

Crash

**Nature of Safety Defect Within 13,000 miles of normal mixed highway and light off-road use on a Toyota Highland, one tire developed a sidewall bubble and all four tires exhibited extreme and uneven tread wear—far below the advertised 50,000-mile treadwear warranty. The remaining tread depth on all four tires is already under 2/32" in multiple locations, with severe cupping and feathering that makes the vehicle vibrate violently above 50 mph and causes unpredictable handling, especially in wet & snowconditions. These conditions render the tires objectively dangerous and unfit for continued highway or street use. Manufacturer Response Pirelli warranty claim #2194927 was summarily denied as “impact damage” with no physical inspection. Pirelli has refused any prorated adjustment, replacement, or refund, and has kept possession of the failed tire. On November 17, 2025, Pirelli Consumer Affairs closed the case stating: “Pirelli considers this claim to be closed and will not take any further action regarding the claim or the subject tires.” Request to NHTSA I am asking the National Highway Traffic Safety Administration to open a formal defect investigation into the Pirelli Scorpion All Terrain Plus line for: Premature and excessive tread wear (tires effectively worn out in under 13,000 miles vs. 50,000-mile rating) Widespread reports of sidewall bubbles and sudden structural failures Potential violation of Federal Motor Vehicle Safety Standards relating to tire strength, endurance, and treadwear labeling (49 CFR Part 571.139 and Part 575) These tires present a clear safety hazard—severe uneven wear and structural defects can lead to loss of vehicle control, hydroplaning, or catastrophic blowouts. Hundreds of owners have posted identical failures online in the past 18–24 months. Please investigate this tire model for possible safety recall or enforcement action. I am happy to provide the tires, in

Reported

Nov 2025

Incident date

Sep 2025

Mileage

Not provided

Outcome flags

None reported

I was traveling on an interstate going home from work. My speed was approximately 65mph. I noticed traffic slowing up ahead. I began to drop my speed (cost down), as I was approaching the traffic the car in front of me was applying their brakes; I had already began to apply mine. I was applying more pressure to my brakes to slow down more as the person in front of me began to slow more quickly. The person in front of me then had to slam their brakes on and I was not able to stop in time to avoid collision with the car in front of me. That driver did not come in contact with any other vehicle. The impact was at approximately 50mph. I was then very quickly hit from behind by the car behind me. The vehicle behind me hit of center and more on the right back corner of my car. My vehicle sustained significant front-end damage; the hood was folded, the grill was gone, the radiator was pushed back. As I looked up after the impact and saw my hood folded I then noticed that my air bag had not gone off. How could the air bag have not gone off in an impact such as that. My safety was compromised by the possibility of hitting the steering wheel or worse such as impacting the windshield if the crash had been worse. I do not remember if my vehicle had side curtain air bags as well. NO air bags deployed. Law enforcement was called by the driver of the car I rear ended as we agreed that she would. The driver of the vehicle that hit me I believe also called 911. Highway Patrol responded along with state incident response vehicles to protect the scene. I have filed a claim with my insurance, and the vehicle was looked at and deemed a total loss. It is not available for inspection and was taken to a salvage yard per the insurance company. I did not notice any lights on on the dash after. I also did not encounter any issues before this. I had the vehicle just over a year.

Reported

Oct 2025

Incident date

Oct 2025

Mileage

Not provided

Outcome flags

Crash 1 injuries

P245/55R19 103T Nitto Crosstek2 BW. Vehicle pulls to different directions when the tires are cross swapped. I have taken the vehicle to 4 to 5 wheel alignments within 3 months and 3 different shops after the purchase of the tire. Recently I took the vehicle Big O Tires and they _verified the tires have "Radial Pull" / Tire Conicity due to Manufacturing Defect of the a belt separation within the tire's structure. _The shop also verified that the alignment is performed correctly. I believe those tire are unsafe and they could fail suddenly causing crash.

Reported

Aug 2025

Incident date

Aug 2025

Mileage

Not provided

Outcome flags

None reported

On multiple (3-5), but not all, occasions at the same location my pre collision warning and automatic breaking appear to have been triggered as I approached an expansion plate at the edge of a bridge. The pre collision warning sounded, then the brakes were automatically applied. After a few seconds the braking stopped and my car proceeded normally. If a car had been following closely I may have been struck in the rear.

Reported

May 2025

Incident date

May 2025

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Toyota Highlander equipped with Cooper Tires, Tire Line: Evolution H/T, Tire Size: 245/55/R19, DOT Number: UPPIILE. The contact stated that while his wife was driving approximately 55-65 MPH, the rear driver's side tire unexpectedly had a blowout. The contact's wife pulled over to the side of the road. The contact arrived on the scene and replaced the rear driver's side tire with the spare tire. The vehicle was taken to a tire retailer, where it was determined that the tire blowout was caused by a road hazard. The tire was not replaced. The tire manufacturer was made aware of the failure. The tire failure mileage was 30,000. The vehicle failure mileage was 61,000. The VIN was unavailable.

Reported

Jan 2025

Incident date

Jan 2025

Mileage

Not provided

Outcome flags

None reported

The water pump on my 2016 Toyota Highlander XLE disintegrated while I was driving in heavy traffic. The pulley came loose from the water pump shaft. I have the water pump. Our safety was at risk because this happen in heavy traffic and it could have effected my control of the vehicle if it had came off completely. The pulley was wedge between the wheel well and fame. I sent a claim to Toyota and it was rejected due to the vehicle be out of warranty. I'm saying this is a manufacturing defect. No warning before it happen.

Reported

Dec 2024

Incident date

Dec 2024

Mileage

Not provided

Outcome flags

None reported

The contact owned a 2016 Toyota Highlander. The contact stated that while driving at an undisclosed low speeds on a decline, the brake pedal depressed all the way to the floorboard. As a result, the vehicle rolled downhill into a busy intersection and was struck by another vehicle on the passenger side door. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed at total lose by the contacts insurance provider. A police report was filed with no injuries reported. The manufacturer was notified of the failure; a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 62,000.

Reported

Dec 2024

Incident date

Nov 2024

Mileage

Not provided

Outcome flags

Crash

The contact owns a 2016 Toyota Highlander. The contact stated that while the vehicle was parked, the trunk power switch failed to function as intended. The contact stated that the trunk power switch was enabled to unlock, however the trunk door did not unlock. The contact stated that the trunk power switch failed to unlatch the trunk door and the trunk door was stuck. The vehicle was taken to an independent mechanic where it was diagnosed with battery failure due to a lack of voltage. The contact was informed that the battery needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that the failure reoccurred intermittently. The manufacturer was made aware of the failure. The contact stated that a Representative provided remedy options over the phone. The contact stated that the failure reoccurred intermittently. The failure mileage was approximately 48,000.

Reported

Nov 2024

Incident date

Apr 2024

Mileage

Not provided

Outcome flags

None reported

The driver side rear passenger door can not be opened,either by remote or manually. This poses a threat to the safety of passengers in the rear seat area in the event of a crash. First responders would need to take other measures to tend to any injured passengers.

Reported

Aug 2024

Incident date

Aug 2024

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Toyota Highlander. The contact stated that while driving approximately 20 MPH, the front right passenger's side view mirror suddenly fractured. The vehicle had not been taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 64,000,

Reported

Jan 2024

Incident date

Jan 2024

Mileage

Not provided

Outcome flags

None reported

2016 toyota highlander le model v-6 cylinder. The FUEL PUMP runs after engine has been turned off for several hours, even up to as many as 8 hours. This situation can be heard in a closed in garage, in the completely quiet of night time, and at multiple times during the same time period. It happens intermittently with various levels of gas in the tank. The length of time FUEL PUMP can run can be as little as 10 minutes to over 60 minutes.

Reported

Dec 2023

Incident date

Dec 2023

Mileage

Not provided

Outcome flags

None reported

The side view mirrors are positioned in a way that completely blocks visibility on the sides of the car, especially when making a left-hand turn. After owing the vehicle for several weeks, I collided with another car when making a left-hand turn. I couldn't see the car when turning until it was too late. I've been driving for 30+ years and have never had an accident before. I had another close call several weeks ago, and my husband almost didn't see a pedestrian because of the visibility issue. I looked up the problem online and see that many other have had this same problem. Please look into it. I called Toyota but they don't have a recall and said they couldn't help. I plan to change out my side view mirrors but wanted to bring this to your attention so that no one gets hurt by this issue. Thank you.

Reported

Nov 2023

Incident date

Aug 2023

Mileage

Not provided

Outcome flags

Crash

Had cv boot and control arm work at 30k miles caught it in time in 2021 and dealer fixed it. 2 years later same issue if i had bot taken it to dealer and just did oil changes myself cv boot and control arm would break during operation. Seems like they have serious issues with cv boots and control arms at low miles. I only have 50k miles to have a second replacement.

Reported

Oct 2023

Incident date

Oct 2023

Mileage

Not provided

Outcome flags

None reported

I have had problems with the brakes since I bought the vehicle new in 2016. I have the brakes checked every year and when I had problems but they never found the problem why the brakes do not work. The worse accident was on November 19, 2022 when my wife was using the car. She was in the car alone. She went to brake and the brakes did not engage, she slammed on the brakes 4 times and the car did not even slow down and she rear-ended the car in front of her. The air bags did not engage and she was injured. The brakes do not always work, I have gone through stop signs and red lights but the dealership says there is no problem.

Reported

Aug 2023

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

Crash 1 injuries

brakes did not work in January 13, 2023 when backing out of driveway. Have had numerous dealership look at it multiple times in last 4 years.

Reported

Jun 2023

Incident date

Jan 1954

Mileage

Not provided

Outcome flags

None reported

Description of Problem (electrical issue affecting multiple systems): Engine shuts off while driving. All instrument/electronic displays shut off or flicker while driving. Steering wheel locks and vibrates. Liftgate does not open. Vehicle cannot be unlocked with fob. Vehicle does not start. May start after several attempts. Safety: My family's safety was put at risk when car stalled and almost hit by other vehicles while driving on streets and highway. Risk has continued because Toyota has not identified and fixed the problem. Dealer: The problem has been reproduced by dealer. Dealer blamed and replaced battery, but problem continued. Vehicle only inspected by dealer and nobody else. Warning Lamps/Message: No Service lights or warning messaged on.

Reported

Mar 2023

Incident date

Jan 2023

Mileage

Not provided

Outcome flags

None reported

DRIVING ON HIGHWAY AND SUNROOF EXPLODED. SOUNDED LIKE A GUN SHOT.

Reported

Nov 2022

Incident date

Nov 2022

Mileage

Not provided

Outcome flags

None reported

The tail lights on the back tailgate hatch are leaking and have been leaking. The leaks are getting progressively worse and the lights are filling up with water. The vehicle has been garage kept, has low mileage, and has never been wrecked. I feel like this is a manufacturer defect.

Reported

Jul 2022

Incident date

May 2019

Mileage

Not provided

Outcome flags

None reported

2 years ago I pulled my car, that was backed into the driveway out to turn it around to face in to the garage. As I pulled forward going very slowly I pressed on the brakes and the rubber pad on the pedal came off and caused my foot to come off of the pedal. I hit my wife's car and caused some slight damage to my car and to hers. I contacted Toyota and they had my car inspected and gave me a report that the brakes worked fine. I have not replaced the rubber pad, because I am afraid the cover will come off again in a similar matter. I explained this to Toyota but they closed the case of my complaint. I believe this is a danger that can cause an accident.

Reported

Jun 2022

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

Crash

Cooper Adventurer P245/60R18 tires. Three of four tires had sidewall separation on both inner and outer sidewalls in same area. A separation could be seen in the outer casing about .25" above the rim line radiating and following the rim line. Tires were also exhibiting constant minor air leakage through the sidewalls. Testing indicated no punctures in the tread areas of the tires. Tires were inspected and found defective and replaced by tire dealer. Dealer took photos of the tires and one was retained for further inspection.

Reported

Jun 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

While driving down the road the panoramic moonroof section of the sunroof exploded. This included a lout shotgun like sound. The sound, in addition to not having sufficient roof coverage, resulted in a safety issue. Glass shards may have also been thrown to vehicles behind us. The dealer is closed today, but I will be contacting them in the morning to report the issue and to see if it is covered. I understand that this happens relatively frequently, but no recall has been issued. I have reached out to insurance and will likely be filing a claim if Toyota doesn't cover it. No party has inspected at this point. There was no warning to this.

Reported

Jun 2022

Incident date

Jun 2022

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Toyota Highlander. The contact stated while driving 55 MPH on the highway, the contact pulled over and heard water dripping. There were no warning lights illuminated. The contact had the vehicle towed to the residence and then to the dealer where it was diagnosed as the water pump needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000. The contact stated that the failure speed was actually 0 mph and the mileage was 90,723. The manufacturer was also notified of the failure.

Reported

Jun 2022

Incident date

May 2022

Mileage

Not provided

Outcome flags

None reported

I had bought my vehicle 5 months ago in an authorized Toyota dealer, on Easter Day we got on the vehicle drove 15 minutes from home to the park, parked my vehicle, turn it off and went to the park are next to where my vehicle was parked, from where i was sitting i was able to see my vehicle and we wasn't that far, not even 5 minutes after that i walked near the vehicle and notice it was on fire. No light was on in the dashboard, everything was working fine, the vehicle just had an oil change at the begging March 2022 and now in April 2022 it caught fire. This was my dream vehicle and i worked hard to get it. Fire fighters arrived at the scene, police department as well, the police gave me a report number, also a fire department investigator was called to the scene where he certified it was a short circuit and gave me a report number as well.

Reported

Apr 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

Fire

Rear passenger tail light lift gate has water inside tail light housing, if this continues it will cause brake light to be burned off or malfunction and cause vehicle behind these cars unable to see the tail light and cause an accident. The problem has been seen all over toyota forum and a quick google search will provide adequate evidence or recurring problem with this vehicle and similar vehicle with the same tail light manufacturer. Some people has brought their car to the dealerships under warranty for the same issue. I thought these will resolve itself but it has not. So I'm submitting request for recall to solve these problem since removing the housing is a difficult task and might cause more electrical problems.

Reported

Feb 2022

Incident date

Feb 2019

Mileage

Not provided

Outcome flags

None reported

I was driving and I started to lower my sun visor and something broke and visor went all the way down and I could not see and had to pull over and remove the visor from the arm. I have been told Toyota had a problem before but they are not willing to fix the problem ( they should replace the whole sun visor.

Reported

Feb 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

UNKNOWN please investigate this vehicle. The recalls we're never addressed. The dealership I purchased the car from, AutoNation Honda Roseville refused to service this car after a maintenance required warning light and tire pressure warning light came on and gasoline averaging 9mpg I complained about on 1-5-2022

Reported

Jan 2022

Incident date

Jan 2022

Mileage

Not provided

Outcome flags

None reported

After shopping, we went to open the trunk of our Highlander by pressing the button. As it opened, we heard a crunching sound from the top but the trunk continued to open. It then reached the point where suddenly the top spoiler was dislodged and the back window's glass exploded outward in a thousand small pieces all over my husband. At no point did a safety mechanism turn on to stop the trunk from opening. We had a few prior experiences with the trunk failing to stop if something was in its way, demonstrating that there is an issue with the sensor or there is no sensory system in the car that would prevent it from crushing something or someone. After contacting Toyota, they stated that this was not covered under the warranty of the vehicle.

Reported

Nov 2021

Incident date

Oct 2021

Mileage

Not provided

Outcome flags

None reported

The contact owns a 2016 Toyota Highlander. The contact stated that while driving at various speeds, the vehicle would shut-off without warning. The contact would be able to restart the vehicle a few minutes after the failure. The contact had taken the vehicle to an unknown dealer. The dealer attempted to charge him a diagnostic fee and the contact refused. The manufacturer had been notified of the failure and they sided with the dealer and insisted that he pay a diagnostic fee to have the vehicle serviced. The vehicle was not repaired. The failure mileage was unknown.

Reported

Jul 2021

Incident date

Jun 2021

Mileage

Not provided

Outcome flags

None reported

ENGINE IS MAKING A AUDIBLE KNOCKING SOUND THAT INCREASES WITH ENGINE RPM. THE SOUND IS EMITTING FROM THE BOTTOM RIGHT HAND SIDE OF THE ENGINE (UNDERNEATH/TO THE RIGHT OF THE OIL PAN ON THE SIDE NEAREST TO THE PULLEYS AND SERPENTINE BELT). I HAVE REPORTED THIS ISSUE TO RELIABLE TOYOTA IN SPRINGFIELD MISSOURI. DEALER CLAIMS THE SOUND IS NORMAL EVEN AFTER VIDEO EVIDENCE WAS PROVIDED. HOWEVER, I HAVE NOT HEARD A KNOCKING SOUND COMING FROM OTHER HIGHLANDERS. A NON DEALER MECHANIC WAS CONSULTED AND HE HEARD TO NOISE AND ADVISED MY TO RETURN TO THE DEALER SO THEY MAY SOLVE THE ISSUE UNDER WARRANTY,

Reported

Apr 2021

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

CRANKSHAFT POSITION SENSOR INOPERATIVE DURING NORMAL USE

Reported

Dec 2020

Incident date

Dec 2020

Mileage

Not provided

Outcome flags

None reported

MONDAY 2, 2020 AND ON THE FRIDAY BEFORE AND 2 OTHER TIMES ,THE STEERING WHEEL ICON WOULD SHOW ON DASH. AND ON AT LEAST TWICE WHILE DRIVEING STEERING WOULD LOCK UP SO BAD ,IT REQUIRED YOUR WHOLE BODY WEIGHT TO TURN A SMALL AMOUNT . THOUGHT I WAS GOING TO BE KILLED! PULLED OVER AND SHUT OFF ENGINE AND RESTARTED ENGINE AND THAT PUTS SEERING BACK TO NORMAL FOR A LITTLE WHILE. TOOK TO DEALERSHIP 11/02/2020 THEY SAID NOT UNDER WARRANTY, { 56125 MILES} BY THE WAY! TOLD ME 1400.00 PLUS TAX! THEY SAID THEY NEVER SEEN THIS BAD TOLD I SHOULDN'T DRIVE IT HOME, HAD TO FIND A RIDE HOME. THE Y WILL REPLACE THE ECU WHICH IS 700.00 BY ITSELF ON 11/03/2020. IM NOT SURE TOYOTA IS WHAT THEY USED TO BE. AND WE HAVE OWNED 5 TOYOTA'S!

Reported

Nov 2020

Incident date

Nov 2020

Mileage

Not provided

Outcome flags

None reported

2016 TOYOTA HIGHLANDER 30,000 MILES EPS FAILURE STEP ON THE BREAK IN THE MORNING EPS FAILURE WITH THE FLASHING LIGHT SHUT IT OFF STEP ON THE BREAK AGAIN START IT AND SOMETIMES IT'S BACK TO NORMAL READ ABOUT THE 2015 HAVING THIS PROBLEM TRULY THING THIS TRUCK WAS BUILT TOWARDS 2015 MORE THAN INTO 2016 THINK IT SHOULD BE LOOKED INTO I KNOW THEY HAD PROBLEMS IN 2015 WITH IT FOR A 2016 WITH 30,000 MILES YOU SHOULD HAVE NO PROBLEMS. TRULY WOULD LIKE TO RESPOND IN SOME SORT INVESTIGATION TO SEE IF IT WAS BUILT TOWARDS THE TAIL END OF 2015. STATIONARY ALWAYS HAPPENED STARTING IT UP HAPPENED TWICE IN DECEMBER2019 DIDN'T THINK ANYTHING OF IT STARTED HAPPENING FREQUENTLY SEPTEMBER 2020

Reported

Oct 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

HAS THERE BEEN ANY RECALLS IN MY VEHICLE THAT I HAVEN'T ADDRESSED OR TAKEN CARE OF? I AM ON THE ROAD QUITE A BIT AND WAS NOTED OF SEVERAL PAST RECALLS. THANK YOU . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

MY SUV S SUNROOF SHATTERED WHILE DRIVING ON A SUBURBAN STREET WITH TWO KIDS IN CAR SEATS BEHIND ME . IT SOUNDED LIKE AN EXPLOSION . GLASS IS ALL OVER THE CAR , IT HAS TO BE TOWED AND I NEED A RENTAL CAR AND I HAVE TO FILE A CLAIM FOR MY INSURANCE NOW.

Reported

Sep 2020

Incident date

Sep 2020

Mileage

Not provided

Outcome flags

None reported

WATER INSIDE LEFT TAILLIGHT ASSEMBLY AS PURCHASED USED FROM DAVE EDWARDS TOYOTA, AS CERTIFIED PRE-OWNED

Reported

Aug 2020

Incident date

Aug 2020

Mileage

Not provided

Outcome flags

None reported

WE WERE DRIVING ON THE HIGHWAY ON 5/16/20. WE WERE DRIVING AROUND 65 MPH STRAIGHT. WE WERE DRIVING ON BLACK ASPHALT AND THEN WHEN WE DROVE OVER A BRIDGE WITH WHITE/GRAYISH CONCRETE, THE CAR'S EMERGENCY BRAKING SYSTEM ACTIVATED AND APPLIED SUDDEN BRAKING EVEN THOUGH WE WERE NORMALLY DRIVING. THE CAR JOLTED AND SLOWED DOWN AND ALL PASSENGERS WERE STOPPED BY AUTO-LOCKING SEATBELTS. *TR

Reported

Jun 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

THE IPHONE 11 IS NOT COMPATIBLE WHICH CAUSES YOU NOT TO BE ABLE TO DRIVE HANDS FREE. EVERY TIME I TURN ON MY CAR AND CONTEXT MY PHONE MY CAR AUDIO DISCONNECTS. I CONFIRMED ON THE TOYOTA WEBSITE THAT THE IPHONE 11 IS NOT COMPATIBLE WITH TOYOTA CARS WHICH MAKES IT IMPOSSIBLE TO DRIVE HANDS FREE. *TR

Reported

May 2020

Incident date

May 2020

Mileage

Not provided

Outcome flags

None reported

THE LIFTGATE HIT MY 73 YEAR OLD MOTHER IN THE HEAD KNOCKING HER BACKWARDS WITHOUT ANY SAFETY FEATURE STOPPING OR REVERSING THE DOOR AS IT CLOSED.

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

1 injuries

INTERIOR LIGHTS ON AND OFF; WARNINGS E.G .HOOD OPEN WHEN NOT; DID NOT (LIGHT) ALERT CARS ALONG SIDE OR PASSING; MODULE CRACKED BY TAPPING TO DELETE PHONE #S PUT INTO SYSTEM BY TOYOTA TECH, NAVIGATION STARTED ON ITS OWN AND IT WAS INCORRECT!; MAPS INCORRECT TO LOCATION; MAP SHOWING NORTH AS SOUTH AND EAST AS WEST ALL WHEN CAR IN MOTION

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

HEADED TO WORK AT 5:35 AM ON WEDNESDAY, JANUARY 15, 2020, AT 55 MPH ON MY DAILY COMMUTE IN MY 2016 TOYOTA HIGHLANDER, WESTBOUND ON I-70 BETWEEN THE CENTRAL PARK AND 270 EXITS, AND MY SUNROOF EXPLODED. 22 DEGREES, CLEAR DAY, MODERATE TRAFFIC WITH STEADY FLOW, NO TURNS OR FREQUENT BRAKING, NO OBJECTS THAT COULD HAVE PLAYED A ROLE IN SITE, AND NO WARNING SIGNS OF WHAT WAS TO COME. SOUND REMINISCENT OF A GUNSHOT OCCURRED, AND AS I LOOKED AROUND I REALIZED THAT SHARDS OF GLASS WERE FALLING ONTO ME FROM MY PANORAMIC SUNROOF. THE FRONT PANEL OF MY SUNROOF IS BLOWN OUTWARD. 67,784 MILES ON THE VEHICLE WITH NO AFTERMARKET PARTS ASIDE FROM THE LED HEADLIGHTS. NO OTHER DAMAGE TO CAR OR MYSELF. AFTER SOME RESEARCH, I HAVE LEARNED THAT THIS IS A KNOWN ISSUE WITH VARIOUS MANUFACTURERS, INCLUDING TOYOTA. I HAVE REACHED OUT TO TOYOTA AND AM WAITING FOR A RESPONSE.

Reported

Jan 2020

Incident date

Jan 2020

Mileage

Not provided

Outcome flags

None reported

LACK OF HANDS FREE PHONE CALLING. TOYOTA AND APPLE IPHONE 11'S ARE NOT SYNCING AND CAUSING A SAFETY ISSUE.

Reported

Jan 2020

Incident date

Dec 2019

Mileage

Not provided

Outcome flags

None reported

I'VE HAD TWO SERIOUS INCIDENTS INVOLVING THE CAR'S AUTO BRAKING SYSTEM WE BOUGHT AS PART OF A SAFETY PACKAGE. BOTH WERE IDENTICAL. EACH TIME I WAS DRIVING ON A MAJOR HIGHWAY AND THE CAR DETECTED A POTENTIAL SIDE IMPACT CRASH. BOTH TIMES, I SAW THE HAZARD IN TIME AND GIVEN THE CLOSE PROXIMITY OF TRAFFIC BEHIND BE AND THE HIGH RATE OF TRAFFIC FLOW SPEED I DETERMINED MY BEST CHANCE AT AVOIDING THE CRASH WAS TO ACCELERATE PAST THE SIDE IMPACT HAZARD. THE CAR DISAGREED AND SLAMMED ON THE BRAKES. THIS CAUSED ME TO ALMOST LOSE CONTROL OF THE CAR BECAUSE MY SPEED BOTH TIMES WAS >70 MPH. AND IT WOULD HAVE CAUSED A SERIOUS MULTI-CAR COLLISION FROM BEHIND. THE FIRST TIME IT OCCURRED I WENT STRAIGHT TO A TOYOTA DEALER AND ASKED HOW TO 'TURN OFF' THE SYSTEM. THEY SAID THEY CAN'T WITHOUT DISMANTLING EVERY ASPECT OF THE CAR'S SAFETY FEATURES. AFTER WATCHING ANOTHER TOYOTA GO THROUGH WHAT I BELIEVE WAS A SIMILAR INCIDENT WHILE DRIVING THROUGH A TUNNEL RECENTLY, I AGAIN VISITED A TOYOTA. THEY SEEMED INTERESTED IN THE COMPLAINT BUT HAD NO IDEAS FOR ME AS TO WHAT TO DO ABOUT IT. SAID THEY'D RECEIVED NO OTHER COMPLAINTS, WHICH I FIND DIFFICULT TO BELIEVE.

Reported

Oct 2019

Incident date

Aug 2019

Mileage

Not provided

Outcome flags

None reported

BRAKES DID NOT WORK AND CAR WENT THROUGH A 4 WAY STOP SIGN. DATES WENT OUT: SEPTEMBER 2019, OCTOBER 2019. BRAKES FAILED ON A NORMAL DAY DRIVING UNDER 30 MPH IN RESIDENTIAL AREA.

Reported

Sep 2019

Incident date

Sep 2019

Mileage

Not provided

Outcome flags

None reported

WHEN DRIVING, PERIODICALLY, UNDER NO PARTICULAR ROAD OR WEATHER CONDITION, THE "CHECK AWD SYSTEM," "ABS," "BRAKE" AND "STABILITY CONTROL" WARNING LIGHTS LIGHT UP. WHEN WARNING LIGHTS ARE ON, ONLY THE FRONT WHEELS WILL DRIVE AND STABILITY CONTROL IS INACTIVE. REAL WHEELS ARE NOT ACTIVE. THIS CONDITION MAY LAST FIVE TO TEN MINUTES, THEN RETURN TO NORMAL. THIS HAS OCCURRED 10 TO 15 TIMES IN THE LAST SIX MONTHS.

Reported

Sep 2019

Incident date

Jan 2019

Mileage

Not provided

Outcome flags

None reported

WINDSHELD CRACKED OVERNIGHT WHEN PARKED IN THE GARAGE WITH NO REASON. I CONTACTED THE COMPANY AND DIDN'T GET A SOLUTION FROM THEM. THIS MUST BE SOMETHING THING RELATED TO THE COMPANY. FINALLY, I REPLACED IT WITH MY INSURANCE

Reported

Aug 2019

Incident date

Feb 2017

Mileage

Not provided

Outcome flags

None reported

TWO SEPARATE ISSUES: 1. RAIN SENSING WIPERS ACTIVATE RANDOMLY ON CLEAR DAYS, SUN SHINING. WIPERS WILL WIPE ON TIME WHILE DRIVING RANDOMLY. A SEVERE DISTRACTION. 2. CRUISE CONTROL DISPLAY ACTIVATING RANDOMLY WHILE DRIVING WITH NO VEHICLES NEARBY IN FRONT (ACTIVE CRUISE CONTROL VEHICLE). DISPLAY WILL BE NORMAL AND THEN GO BACK AND FORTH THE THE SET DISPLAY SCREEN. DISTRACTING WHILE DRIVING ON FREEWAY.

Reported

Aug 2019

Incident date

Mar 2018

Mileage

Not provided

Outcome flags

None reported

PARKING SENSORS AND PARK ASSIST RANDOMLY TURNS ITSELF OFF. WILL NOTICE THE SENSORS NOT DETECTING WHILE BACKING UP AND NOTICE DASH LIGHT IS NOT ILLUMINATED. NOT FUNCTIONING WHEN BACKING AND PARKING.

Reported

Aug 2019

Incident date

May 2019

Mileage

Not provided

Outcome flags

Crash

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2016 Toyota Camry and Highlander, 2015-2016 Toyota Tundra, Scion FR-S, and tC vehicles. The Load Carrying Capacity Modification Label may not reflect the correct added weight of the installed accessories. As a result, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims for Passenger Cars."

Risk: An incorrect label may lead an owner to overload the vehicle, increasing the risk of a crash.

Remedy: SET will notify owners, and provide a corrected label for placement over the inaccurate label, free of charge. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226.

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Highlander vehicles manufactured May 26, 2016, to September 16, 2016. The brake fluid level sensor may not be connected to the wire harness, preventing the sensor from detecting the brake fluid level. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."

Risk: If the brake fluid level is low and is not detected, the braking performance may be decreased, increasing the risk of a crash.

Remedy: Toyota will notify owners, and dealers will inspect and, as necessary, connect the wire harness to the sensor, free of charge. The recall began November 14, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this G03.

Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

Risk: The ECM damage may result in the engine stalling, increasing the risk of a crash.

Remedy: Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.