Model-year record

2018 Ram 2500
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Complaints filed
2,502
Reports to NHTSA, 2018
Safety recalls
10
NHTSA campaigns on record
NHTSA crash test
Overall NCAP rating
Combined MPG
No data
EPA estimate
Known issues
Service Brakes issues lead owner complaints (64% of 2,502 reports), followed by electrical system (18%).
+ 12 more component categories with fewer reports.
Share of all 2,502 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11735775, ODI 11729618, ODI 11717768, ODI 11715789, ODI 11714222.
Individual complaint reports(2,502)
Showing the 50 most recent reportsService BrakesJul 2026 · ODI 11751601Details +Close −
The Ram ABS Brake recall is over 2 years old. My dash abs lights and alarm continually are alarming. When they alarm the cruise control quits working too. The manufacturer cannot tell me when the parts will be available. They say it is safe to drive but the recall says accidents could occur. I cannot get rid of this unsafe truck because the resale value stinks due to the recall. What do 317,000 owners do?
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11751541Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that occasionally while her husband was driving at various speeds, the ABS warning light illuminated, and an alarm sounded. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.
- Reported
- Jul 2026
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11751324Details +Close −
I received this safety recall in late 2024 (it is currently July 2026). I have made numerous calls to local dealerships and have called the manufacturer's customer service line. I have been told during these calls that parts are not available to repair my vehicle. Considering the safety recall notices I received in the mail states in bolded text that "the loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning", the time this has been left unrepaired seems unreasonable. I am appealing to the NHTSA to take action to advocate for highway safety by requiring the parts necessary for satisfaction of this recall be made available in a reasonable timeframe. Thank you.
- Reported
- Jul 2026
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11751008Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and traction control warning lights were illuminated. While driving at various speeds, the brake pedal vibrated, and the vehicle decelerated without the brake pedal being depressed. The vehicle was taken back to the private dealer where the vehicle was purchased and was diagnosed and determined that the hydraulic control unit needed to be replaced. The mechanic informed the contact that there was an updated HCU and referred the contact to the dealer for assistance. The dealer was not contacted. The manufacturer was made aware of the issue, and it was confirmed that the part was not yet available. The failure mileage was approximately 126,800.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11751193Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2026 · ODI 11750804Details +Close −
ABS failure. Dealers keep stating there are no replacement parts available. Also loss of cruise control. Ram is stalling for time. Time to force the issue. They can get the parts made!
- Reported
- Jul 2026
- Incident date
- Jul 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11750783Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and several other unknown warning lights illuminated. The ABS was inoperable. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.
- Reported
- Jul 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11750606Details +Close −
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the vehicle failed to immediately stop. The contact maintained a safe distance from other vehicles to avoid a crash while driving. The vehicle was taken to the dealer, but the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
- Reported
- Jul 2026
- Incident date
- Aug 2018
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11750634Details +Close −
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated, and the cruise control became inoperable. The vehicle was taken to an independent mechanic to be diagnosed; however, the independent mechanic checked the wiring but was unable to repair the vehicle. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 12,000.
- Reported
- Jul 2026
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2026 · ODI 11749991Details +Close −
The brake hydraulic control unit (HCU) has malfunctioned as described in recall campaign 24V-896/C4B, resulting in the ABS and Traction Control warning lights remaining illuminated on the dashboard for an extended period. This indicates an ongoing loss of ABS/Traction Control system function, which increases the risk of a crash during hard braking or slippery conditions, per the manufacturer's own description of this defect. I have not taken it to a dealer for a repair attempt because the manufacturer's own service bulletin confirms no remedy/parts are currently available for this vehicle's configuration. No crash has occurred to date, but the vehicle is being driven with a known, unaddressed active safety defect with no manufacturer timeline for correction.
- Reported
- Jul 2026
- Incident date
- Dec 2022
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11749967Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light illuminated, causing the cruise control to disengage. Additionally, the contact stated that the ABS was inoperable while driving. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the HCU needed to be replaced; however, the part was not yet available. The manufacturer was contacted and confirmed that the part was not yet available. The vehicle was not repaired. The failure mileage was approximately 80,000.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJul 2026 · ODI 11749516Details +Close −
The vehicle has experienced repeated failures of the variable geometry turbocharger (VGT) electronic actuator. The actuator intermittently fails to move the turbo vanes to their commanded position, resulting in fault codes related to turbocharger performance and actuator position. The failed actuator is currently installed on the vehicle and is available for inspection upon request. This failure creates a significant safety concern because the engine can suddenly lose turbocharger performance and enter a reduced-power or "limp mode" condition without warning. During these events, the vehicle experiences a substantial loss of acceleration and power, making it difficult to safely merge onto highways, pass slower traffic, or maintain speed while towing or traveling on grades. This unexpected reduction in power increases the risk of a rear-end collision or other traffic incident, particularly when operating in normal highway traffic. The condition has been reproduced multiple times and confirmed through diagnostic trouble codes. The issue is consistent with a malfunctioning VGT electronic actuator. Numerous other owners of 2013-2018 Ram 2500 and 3500 trucks equipped with the 6.7L Cummins engine have reported similar failures involving the electronic actuator, suggesting this is not an isolated incident. Prior to complete failure, the vehicle displayed intermittent warning symptoms including a Check Engine Light, reduced exhaust brake performance, and occasional turbocharger-related diagnostic trouble codes. The symptoms became progressively more frequent before the actuator ultimately failed to operate reliably. In some cases, cycling the exhaust brake temporarily restored operation, but the problem continued to return and worsened over time. The vehicle has been diagnosed using standard diagnostic equipment, and the fault has been confirmed through the presence of turbocharger actuator-related diagnostic codes.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJul 2026 · ODI 11749276Details +Close −
Vehicle has not has cruise control, abs, traction/stability control for over 2 years. No traction control or stability in the winter is horrible. Not being able to control speed when traveling is inconvenient. The warning lamps illuminated and went away for weeks. Then randomly just stayed illuminated. Abs hydraulic pump has failed. The recall has been open for over a year and a half and no parts or remedy to fix it.
- Reported
- Jul 2026
- Incident date
- Aug 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11749298Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11749049Details +Close −
After driving my vehicle it begins to hold pressure on the brakes causing it to come to a stop leaving the vehicle inoperable. This issue has been ongoing for nearly 2 years.
- Reported
- Jul 2026
- Incident date
- Oct 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11749113Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to complete the recall repair was unavailable. The contact stated that while driving at an undisclosed speed, the vehicle nearly became uncontrollable and veered off the side of the road. The traction control and ABS warning lights illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure. The failure mileage was 31,500.
- Reported
- Jul 2026
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11749123Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. The contact stated that while driving and applying the brakes, the brakes would stutter before coming to a complete stop. No warning lights illuminated. The local dealer was contacted and confirmed that the remedy was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, informed the contact that NHTSA was responsible for the unavailability of the remedy, and referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was approximately 61,700.
- Reported
- Jul 2026
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJul 2026 · ODI 11748909Details +Close −
My 2018 Ram 2500 has been experiencing a message about servicing the electronic braking system and it is causing issues with my entire truck. When the issue arises, my automatic running boards will constantly work up and down without the truck even being on, I am having a constant message popping up on my infotainment system with a constant dinging, causing my traction control light to be illuminated on my dash. My Ram app showed me that I have 4 services required on 7/5/2026 which include, Safety Recall C4B, Antilock Brake System, Brake Warning Light and airbags. This causes concern for not only my safety but my families safety as multiple people operate my vehicle along with my child. The last thing anyone wants is for someone to get hurt especially when it could be avoided however I feel that the incident is being avoided since it has taken over almost two (2) years since this recall was issued and nothing has been done to repair said recall. I am a Law Enforcement Officer in WV along with a Volunteer Firefighter. I see the outcomes of issues with negligence of persons driving vehicles and rarely do I see anything where it is not the driver's fault. I would not wish to have to investigate into the cause of a crash that took someone's life where a known issue was able to cause the accident and no sort of remedy has been found for almost two years after being known.
- Reported
- Jul 2026
- Incident date
- Jul 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11748765Details +Close −
The contact owns a 2018 Ram 2500. The contact received a recall notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available.The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was confirmed that the failure was associated with the unrepaired recall, but the parts were unavailable. Additionally, the contact stated that the ABS module had previously been replaced under warranty in 2021, but the failure reoccurred. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 31,000.
- Reported
- Jul 2026
- Incident date
- Jul 2021
- Mileage
- Not provided
- Outcome flags
- None reported
Vehicle Speed ControlJul 2026 · ODI 11748434Details +Close −
Vehicle is unsafe to drive due to the loss of ABS and traction control. The constant dinging of the warning is very distracting. Stellantis, Ram Trucks, and local dealers do not seem to care that this has been an ongoing issue for over a year and still do not have any parts for the recall.
- Reported
- Jul 2026
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11748476Details +Close −
The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the remedy part was unavailable, preventing the local dealer from completing the repair. The contact stated that the manufacturer had exceeded a reasonable amount of timefor the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was 31,846.
- Reported
- Jul 2026
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11748258Details +Close −
Abs and traction light come on and off causing the ding on the dash to happen more than a seatbelt warning. Loss of traction control in rain. Loss of abs while towing. Its a safety concern while driving and an annoyance. How is there no fix yet after over 2 years.
- Reported
- Jul 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11747904Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated with an audible alarm. The failure mileage was 30,000.
- Reported
- Jul 2026
- Incident date
- Jul 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJul 2026 · ODI 11748016Details +Close −
The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, there was a bell-sounding alert coming from the vehicle and several unknown warning lights illuminated. The messages Traction Control, ESC, and Cruise Control Offline were displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that the part to repair the vehicle was on back order. The dealer informed the contact if the vehicle was repaired out of pocket, there might be a possible reimbursement. The manufacturer was not notified of the issue. The failure mileage was approximately 59,000.
- Reported
- Jul 2026
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11747423Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS failure alarm sounded, and the warning light was illuminated. The dealer was contacted and confirmed that the part was not yet available. The dealer informed the contact that there were several other owners awaiting the recall repair. The manufacturer was contacted; however, the hold time of 3-4 hours to speak with a representative was extremely long. The failure mileage was 72,000.
- Reported
- Jun 2026
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11747183Details +Close −
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal dinging sound coming from the vehicle. Additionally, while the cruise control was activated, the cruise control feature intermittently became inoperable. The ABS warning light and another unknown warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 30,000.
- Reported
- Jun 2026
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11747234Details +Close −
The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS failure warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the part to repair the vehicle was unavailable. The contact was advised to repair the vehicle out of pocket and later submit a reimbursement request. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The manufacturer was made aware of the failure, and two cases were filed. The failure mileage was approximately 50,589.
- Reported
- Jun 2026
- Incident date
- Oct 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Electrical SystemJun 2026 · ODI 11747029Details +Close −
ABS Recall since November 2024. NHTSA has done nothing! Ram needs to establish a Repurchase/Replacement program now!
- Reported
- Jun 2026
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Power TrainJun 2026 · ODI 11746762Details +Close −
The ABS/HCU module failed. There is recall but no fix. There are no aftermarket parts available. This has been 2 years . I cannot use 4 wheel drive or cruise control. I cannot trade the truck in. Help I am stuck with no recourse. This is a safety Issue!
- Reported
- Jun 2026
- Incident date
- Dec 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11746379Details +Close −
I purchased this vehicle a month and a half ago from Max Motors in Belton Missouri. I was not aware of the recall until I signed the paperwork. At the time the ABS system for open recall C4B. This issue has not been remedied for almost 3 years due to “part shortage”. My ABS system has not completely stopped working. My vehicle is no longer safe to drive.
- Reported
- Jun 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11746392Details +Close −
Ram (Stellantis) has had a antilock brake recall going for more than 2 years. No parts are available. The recall documentation on this website says that braking could fail causing an accident. My truck is included in the recall. The dealer and Ram say it is ok to drive. The dashboard board lights are constantly going off. What do I do? I need the truck to pull heavy loads. Is it safe? When will parts be available? After almost 3 years, they could redesigned the whole truck.
- Reported
- Jun 2026
- Incident date
- May 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11746532Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard before the vehicle came to a complete stop. The approximate failure mileage was 45,850.
- Reported
- Jun 2026
- Incident date
- Jun 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11746138Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the cruise control and the traction control warning lights were illuminated, and the drive assist system failed to operate as designed. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The failure mileage was approximately 120,000.
- Reported
- Jun 2026
- Incident date
- May 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11745665Details +Close −
The contact owns a 2018 Ram 2500. The contact stated that while driving 60 MPH, the ABS warning light illuminated, and the brakes seized. The contact was unaware if it was the front or rear brakes that had seized. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact stated that the failure had occurred on several occasions. The approximate failure mileage was 23,000.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11745690Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, but the contact was only able to interact with the automated system, which stated that the VIN was not under recall. The failure mileage was approximately 120,000.
- Reported
- Jun 2026
- Incident date
- Jun 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11744677Details +Close −
2018 Ram 2500 Tradesmen 6.7 liter diesel. My ABS hydraulic control unit failed at 41000 miles. I paid over $1400 to have a new HCU installed. It failed again at 82000 miles. In Nov 2024, NHTSA Recall Number 24V-896 was issued. 2 years later I am now at 109,000 miles and there still is not a remedy available for my truck, and Stellantis refuses to refund me the $1400 for the original reapir cost that failed.
- Reported
- Jun 2026
- Incident date
- Jun 2021
- Mileage
- Not provided
- Outcome flags
- None reported
SteeringJun 2026 · ODI 11744483Details +Close −
The truck started with a death wobble in the steering. Ball joints,bushing,stabilizer bar replaced front end work was done. Brought to the dealership approx 4 times for the same steering problem. It still has a small wobble pulling to the Rt or left. Steering was very loose but has been tightened up with a replaced steering shock. But the steering wobble continues had the steering gear box replaced twice. Dealership does not know how to fix the problem.
- Reported
- Jun 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11744635Details +Close −
I called the dealer to get a safety recall completed. The service manager told me they couldn’t get parts for it (abs hydraulic unit). Then stated that I needed to call Chrysler and order the parts myself.
- Reported
- Jun 2026
- Incident date
- Jan 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11744426Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS, the trailer brakes, the speedometer, the odometer, and the fuel gauge had become inoperable. The ABS and traction control system warning lights were illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired due to parts not being available. The contact was advised that reimbursement might be available if the repair was performed at the owner's expense. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 206,698.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11744571Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was a consistent audible warning associated with the ABS. The approximate failure mileage was 60,000.
- Reported
- Jun 2026
- Incident date
- Sep 2023
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11744245Details +Close −
I experienced a complete loss of hydraulic brake pressure while driving home from work, creating a serious safety hazard. The dealership later confirmed that the failure was caused by the Hydraulic Control Unit (HCU), which is currently under an active recall (C4B). However, the dealership informed me that they are unable to complete the repair because there is no available remedy for this recall at this time. When I contacted Stellantis corporate, I spoke with Damon, who advised that the dealership could temporarily repair the vehicle using a stock part. Unfortunately, the dealership has stated they cannot source that part, and even if they could, it would not be a true resolution since it is the same component known to fail. As a result, my vehicle is completely inoperable, and I have not been provided with any viable solution. This recall was issued in 2024, and the fact that there is still no remedy available is extremely concerning and appears negligent given the safety risk involved. I am requesting that Stellantis take immediate action to provide a safe and permanent repair solution, as well as support for my current situation.
- Reported
- Jun 2026
- Incident date
- Apr 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11744144Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had experienced the failure listed in the recall. The contact stated that while operating the vehicle, there was an audible chime coming from the vehicle, and the ABS and traction control warning lights were illuminated. The failure mileage was 35,000.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11744190Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the traction control warning light was illuminated, and the message "Electronic Braking Issue" was persistently displayed with a persistent audible dinging sound. Additionally, the cruise control mode was inoperable, and the traction control system was inoperable while driving in the rain. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU had failed and needed to be replaced; however, the recall repair was not yet available. Another dealer was contacted and confirmed that the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 63,000.
- Reported
- Jun 2026
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11744061Details +Close −
The ABS system light is on and off and dings all the time. The ABS system has been confirmed by my local dealer who told me at least a year ago that there was a remedy but they werent doing my year of truck yet. I recently called again and was told that I could not get it fixed under the recall but that I could pay 1000 out of my own pocket to get it fixed. I then called recall hotline for the truck and the lady told me that it was escalated and that I would be contacted the next week. That was 2 weeks ago and noone has contacted me. I do pull a trailer with heavy skidloader behind it and not having a functional ABS system is dangerous. In addition listening to the vehicle ding for hours on end while driving is also an extreme nusiance.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11743660Details +Close −
The brake hydraulic control unit recall has been going on for a long time. This renders the truck with no anti-lock brakes. The new replacement part is available on the market but dealers will not make the repair on the 2500 series trucks, only 3500.
- Reported
- Jun 2026
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11743186Details +Close −
The contact owns a 2018 Ram 2500. The contact received a recall notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that the parts were unavailable. The contact stated that the unrepaired recall repair was a safety concern, and the vehicle was unsafe to drive. The manufacturer was not contacted. The contact had not experienced a failure.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11743242Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS, electronic stability control (ESC) and traction control system warning lights intermittently illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
- Reported
- Jun 2026
- Incident date
- Nov 2024
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11743249Details +Close −
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving at 50 MPH, the traction control and the ABS warning lights illuminated, and a "Service ABS and Traction Control" message was displayed. Additionally, the contact stated that the rear wheels locked during hard braking on several occasions. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 43,000.
- Reported
- Jun 2026
- Incident date
- Jan 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11742909Details +Close −
In January of 2025 I received a letter for a recall with no remedy for the Hydrualic Brake Control Unit that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing to permanent loss. I have reached out to FCA numerous times over the last year and a half with no information received. I have reached out to the local RAM dealer, they stated they have a repair for the vehicle but I would not be able to claim it under the recall as there is no remedy. I am told by FCA that brake failure is possible putting my safety and my family's safety at risk. Vehicle has not been inspected by anyone other than myself. While operating vehicle, warning lamps will illuminate an audible sound will alarm, and then the system will clear. This will happen numerous times over and over and over while driving. These symptoms began February of 2025.
- Reported
- Jun 2026
- Incident date
- Feb 2025
- Mileage
- Not provided
- Outcome flags
- None reported
Service BrakesJun 2026 · ODI 11742541Details +Close −
The ABS and Traction control dashboard warning lights are flashing on and off. There is a 2 year old recall and the dealer told they have no idea of when it will get fixed. The recall says an accident could occur.
- Reported
- Jun 2026
- Incident date
- Jun 2026
- Mileage
- Not provided
- Outcome flags
- None reported
This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.
Recalls(10)
Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.
Air BagsNov 2025 · 25V592000Details +Close −
Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.
Open full NHTSA recall record →Latches/Locks/LinkagesSep 2019 · 19V347000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Open full NHTSA recall record →Power TrainAug 2018 · 18V100000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Open full NHTSA recall record →Equipment · 17V824000Details +Close −
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Open full NHTSA recall record →Steering · 18E096000Details +Close −
Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.
Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
Open full NHTSA recall record →Electrical System · 18V332000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Open full NHTSA recall record →Back Over Prevention · 18V398000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: A loss of image in the rearview camera while backing up can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
Open full NHTSA recall record →Steering · 19V021000Details +Close −
Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.
Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.
Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
Open full NHTSA recall record →Service Brakes · 24V896000Details +Close −
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.
Risk: A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
Remedy: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated July 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
Open full NHTSA recall record →Air Bags · 25V010000Details +Close −
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk: An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Open full NHTSA recall record →A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.
Investigations
4 NHTSA investigations on record
Investigations are agency reviews, not findings that a vehicle is defective.
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
The Office of Defects Investigation (ODI) opened this investigation on November 28, 2022, after receiving 134 reports from consumers alleging an intermittent or permanent loss of braking performance in certain 2017-2018 Ram 2500-3500 pickup trucks manufactured by Fiat Chrysler Automobiles (FCA). The alleged failures continued to occur at a steady rate across both models, at all speeds, with limited detectability. Consumers complained that the Anti-lock Braking System (ABS) warning light illuminated on their vehicles. The ABS module works in conjunction with the Hydraulic Control Unit (HCU), an electromechanical device that controls hydraulic pressure to the individual wheel brake assemblies, to manage braking forces during emergency stops. During this investigation, ODI received over 2,500 consumer complaints concerning ABS or HCU warning lights that illuminated on the dashboards of their vehicles. Many consumers described also having trouble with cruise control, traction control, or electronic stability control. Of the complaints received, over 50% mentioned that the ABS or HCU warning light was intermittent in nature. ODI learned that in January 2021, FCA was aware of a problem with the ABS pump motors on the subject vehicles. FCA had been working with the supplier, ZF, on an issue concerning swelling of the brushes inside the motor. According to a briefing given by ZF to FCA on January 15, 2021, the ABS, electronic stability control (ESC), traction control system (TSC) and other functions utilizing the motor would be disabled in the event of a problem with an ABS pump motor. ZF also informed FCA that Slip Control would be inhibited with the driver warning lamp illuminated, base braking would not be affected, and FMVSS stopping distance requirements would still be met. In order to better understand the potential consequences of the brushes swelling and the disablement of the ABS, ESC, TSC and other functions, ODI requested that NHTSA's Vehicle Research and Test Center (VRTC) conduct testing on a subject vehicle with a faulty pump motor installed. During the testing, VRTC found that as the brushes started to swell in the motor, the warning lamp could illuminate intermittently, causing confusion to drivers. Although the warning light illuminated intermittently, VRTC discovered that the pump was not working properly regardless of the warning light status. In this condition drivers might think that their vehicle is operating normally when the warning light is off, but instead, the ABS, ESC, TSC and other functions supported by the pump will not work. Following a series of meetings with FCA to demonstrate the findings ofVRTC's testing, FCA conducted an internal review and on November 27, 2024, FCA submitted safety recalls 24V-896 and 24E-100. In view of the recalls being conducted by FCA, ODI has closed this Preliminary Evaluation. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). The drag link failures were found to be due to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen. The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering. During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles. The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD). The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector. In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks. The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019. The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector. This could cause a separation in the drag link resulting in a loss of steering control. FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode. The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks. This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect. Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles. Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut. In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment. To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recall
Crash-test ratings
2018 Ram 2500 Crew PU/CC 4WD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2018 Ram 2500 Crew PU/CC 2WD NHTSA source
- Overall
- Frontal
- Side
- Rollover
2018 Ram 2500 Regular PU/RC 2WD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
2018 Ram 2500 Regular PU/RC 4WD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
2018 Ram 2500 Mega PU/EC 2WD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
2018 Ram 2500 Mega PU/EC 4WD NHTSA source
- Overall
- Not rated
- Frontal
- Not rated
- Side
- Not rated
- Rollover
Fuel economy by trim
No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.
Before you buy
Useful next checks
Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.
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Compare the year-by-year record
Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.
2018 Ram 2500: frequently asked
What does the complaint record show for the 2018 Ram 2500?
Owners filed 2,502 NHTSA complaints about the 2018 Ram 2500. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.
What are the most common problems on the 2018 Ram 2500?
The most-reported problem areas are Service Brakes (64% of complaints) and electrical system (18%).
How many recalls does the 2018 Ram 2500 have?
10 recalls have been issued that affect the 2018 Ram 2500, covering components such as air bags. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.
What gas mileage does the 2018 Ram 2500 get?
EPA fuel-economy figures for the 2018 Ram 2500 aren't available yet.