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Model-year record

2011 Ram 2500
Image: Own work · CC BY-SA 4.0

2011 Ram 2500

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

297

Reports to NHTSA, 2011

Safety recalls

4

NHTSA campaigns on record

NHTSA crash test

Not rated

Overall NCAP rating

Combined MPG

No data

EPA estimate

Known issues

Steering issues lead owner complaints (71% of 297 reports), followed by electrical system (7%).

Steering71% · 210 reports
Electrical System7% · 20 reports
Engine6% · 18 reports
Power Train3% · 10 reports
Engine And Engine Cooling3% · 9 reports
Suspension3% · 9 reports
Service Brakes1% · 4 reports
Fuel/Propulsion System1% · 3 reports

+ 9 more component categories with fewer reports.

Share of all 297 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 10616044, ODI 10557897, ODI 10502587, ODI 11624723, ODI 11579069.

Individual complaint reports(297)

Showing the 50 most recent reports
Electrical SystemJun 2025 · ODI 11665348Details +

Approximatly 6 years ago My TIPM failed on my 2011 dodge ram 2500. It was not under warrenty so I replaced it myself not knowing this was an ongoing problem with dodge products. My TIPM is again failing. What can be done with it? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Jun 2025
Incident date
Jan 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11665348 at NHTSA →
SteeringNov 2024 · ODI 11624723Details +

The steering became uncontrollable and wobbled so violently I could not keep my hands on the wheel. It will be open for inspection at any time. The safety of all other road users and pedestrians were put in grave danger. Due to the complete loss of steering control. This has happened to other ram owners I have talked with as well. The problem was addressed by my local mechanic. He recommended replacing the entire front end steering and suspension components I agreed he did the work, he did the work. I also replaced all four tires with new and had them balanced. Within 2 weeks this death wobble happened. There are no warning lamps for this problem.

Reported
Nov 2024
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11624723 at NHTSA →
Power TrainAug 2024 · ODI 11611894Details +

Warped head / blown head gasket

Reported
Aug 2024
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11611894 at NHTSA →
SteeringMar 2024 · ODI 11579069Details +

Yesterday, 3/22/2024, I was driving northbound on I-15, fat left lane, approx. 80 mph/posted highway speed. Suddenly lost steering control on my 2011 Dodge Ram 2500 Cummins diesel truck. Front end/tires began vibrating, all steering control lost, truck veered to the right across 3 lanes of traffic and off into the dirt/sage brush to the right of the highway. It almost rolled over, but I was able to slow it to a stop. My dogs & I could have been killed. I turned the truck off for a few minutes, then re-started the ignition. Was mid-trip with no other transportation option, so I drove the rest of the way at much slower speeds, was able to get the truck to our home. I am still shaken from what could have happened to me and our family. I have dash cam video of this incident.

Reported
Mar 2024
Incident date
Mar 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11579069 at NHTSA →
Electrical SystemNov 2022 · ODI 11491994Details +

Some electrical components became inoperative in the quick minute. Fuel pump was running continuedly till the battery was drained. Mechanic, I had used before told me that the TIPM Module was defective and needed replaced. Truck just before the battery died was that not all Eletronic's were working. Interior lights, horn, cruise control, FOBs not responding to the vehicle. Mechanic stated that the TPIM did need to be replaced. Contacted dealership were purchased and they told me that there have been recalls out on this particular part. I know that from 2009 to 2017 there have been several models that were impacted by this part being defective. I do have the invoice from the mechanic that took care of replacing the TIPM module.

Reported
Nov 2022
Incident date
Sep 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11491994 at NHTSA →
Electrical SystemFeb 2022 · ODI 11453936Details +

Driving on the highway doing about 100km per hour and the truck shut off. No noise or anything it just died, no steering etc. luckily I was able to slow down and safely get to the side of the road. Put in park and it started up again fine. A few weeks later the same thing happened while drive 60km per hour. I took it home and appears the key is able to shake loose while in the run position; if you hit a bump etc it’s enough to cause the truck to shut off. I brought it to the dealer and told them and they knew exactly what the issue was; have to replace the ignition and get new keys- approximately a $1000 repair im told. They also said they do 4-5 of these repairs a week. I asked if it’s a recall item and they said no. I was shocked as it was very frightening when the truck shut off on the highway and not having full control of the vehicle. It was dangerous and I have not driven the truck since; have been 5 weeks waiting on the new ignition to come in. I also have a 2012 dodge 3500 diesel and it did the same thing this week. While driving it shut off. So I have 2 of these truck with the same issue; I’m told it’s a common issue with the trucks, but it’s not a recall? Seems like a huge safety concern to me. If I had been involved in an accident due to this issue I’m Sure we would be looking at a whole other issue.

Reported
Feb 2022
Incident date
Dec 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11453936 at NHTSA →
TiresSep 2021 · ODI 11432024Details +

I WAS DRIVING AT THE SPEED LIMIT ON THE HIGHWAY, NORMAL DAY, AND I NOTICE A SUDDEN VIBRATION STARTED TO FEEL WORST AND WORST, SO I GOT OUT OF THE HIGHWAY AND NOTICE ONE OF THE TIRES DEFORMED ON THE CONTACT PART OF THE TIRE, THE BELT IS COMING OFF , I DROVE HOME CITY ROADS AND NEXT DAY TOOK IT TO MY MECHANIC SHOP , THE ISSUE IS CONFIRMED , I TALKED TO MY THE TIRE WHOLESALER TO REPLACE THE TIRES , AND THEY SAID " I CAN ONLY GIVE YOU A PARTIAL COST OF THE OLD TIRE AND THE NEW TIRE COST EVEN MORE" NO COVERING THE WARRANTY AT ALL, AND TO BE HONEST I WILL NOT WANT TO DRIVE THIS CAR WITH THIS SET OF TIRES ANYMORE I DO NOT FEEL SAFE , TIRES GOT LESS THAN 10000 MILES, I WROTE AN EMAIL TO FALKEN COSTOMER SERVICES AFTER I TALKED TO THE WHOLESALER. IT REALLY BOTHERS ME NOW I CAN'T DRIVE THIS CAR UNTIL THEY ANSWER THIS IS UNSAFE AND CAN CAUSE A MAJOR ACCIDENT, THIS IS EXACTLY WHY I PURCHASE A NEW SET OF TIRES TO AVOID A REAL BAD ACCIDENT ..

Reported
Sep 2021
Incident date
Sep 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11432024 at NHTSA →
Power TrainApr 2021 · ODI 11414470 · fireDetails +

TRANSFER CASE EXPLODED WHILE DRIVING DOWN THE ROAD

Reported
Apr 2021
Incident date
Sep 2019
Mileage
Not provided
Outcome flags
Fire
Open ODI 11414470 at NHTSA →
SteeringJan 2021 · ODI 11387896Details +

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AND MAKING A LEFT TURN, THE BRAKING SYSTEM MALFUNCTIONED AND THE VEHICLE WOULD NOT IMMEDIATELY SLOW DOWN. ADDITIONALLY, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON FOUR SEPARATE OCCASIONS AND OCCURRED WHILE THE RPM WAS BELOW 700 RPM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.*DT FAILURE OCCURRED AFTER BRAKING AND GOING ABOUT 20 MPH AFTER THE RPM'S DROP TO ABOUT 700.*JB

Reported
Jan 2021
Incident date
Jan 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11387896 at NHTSA →
Electrical SystemSep 2020 · ODI 11355282Details +

WHILE OPERATING THE VEHICLE ON A CITY STREET, HIGHWAY, AND OFF ROAD; ON BOTH A ROUGH PAVED ROADS AND WHILE RUNNING OVER BUMPS IN THE ROAD, THE VEHICLE EXPERIENCED SUDDEN LOSS OF POWER (ENGINE AND ALL POWERED ACCESSORIES) AFFECTING THE VEHICLE'S ENGINE, POWER STEERING AND BRAKING. FORTUNATELY, NO ACCIDENTS OR OTHER EVENTS HAVE OCCURRED WHEN I WAS OPERATING THE VEHICLE DURING THIS SUDDEN LOSS OF POWER. WHILE THE VEHICLE WAS POWERLESS, IN MOTION, THE VEHICLE HAD TO BE PLACED INTO NEUTRAL AND THE ENGINE RESTARTED BEFORE REGAINING ENGINE AND ACCESSORY POWER. THIS IS NOT THE FIRST OCCURRENCE AND HAS HAPPENED NUMEROUS TIMES SINCE PURCHASING THE VEHICLE USED IN 2015. I HAVE REPLICATED THE LOSS OF ENGINE POWER WHILE PARKED WITH THE ENGINE RUNNING: BY SLIGHTLY MOVING THE VEHICLE'S IGNITION KEY FOB WHILE ATTACHED TO THE WIRELESS IGNITION NODE (WIN) MODULE, THIS CAUSED THE VEHICLE'S ENGINE AND ACCESSORIES TO SHUTOFF. WHILE RESEARCHING A SOLUTION TO THE PROBLEM, I FOUND NUMEROUS COMMENTS ON VEHICLE FORUMS AND CHATROOMS, AS WELL AS IN YOUTUBE VIDEOS RELATING TO ISSUES PROBLEMS WITH DEFECTIVE WINS THAT NEEDED TO BE REPLACED AND THE VEHICLE BE REPROGRAMMED. IN MY OPINION, MOPAR HAS KNOWN, OR SHOULD HAVE KNOWN ABOUT THE ISSUES WITH THE WIN AND THE VEHICLE'S SUDDEN LOSS OF POWER WHILE THE VEHICLE IS IN MOTION. LOSS OF POWER EVENTS LIKE I AND OTHERS HAVE EXPERIENCE HAS THE POTENTIAL FOR CAUSING A SERIOUS ACCIDENT RESULTING IN DEATH OF SERIOUS BODILY INJURY.

Reported
Sep 2020
Incident date
Sep 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11355282 at NHTSA →
SteeringAug 2020 · ODI 11348924Details +

DEATH WOBBLE AT INTERSTATE 70MPH SPEEDS, NO CONTROL UNTIL SPEED DROPS TO 30. HAS HAPPENED 5 TIMES.-FIRST TIME FEB 2019 WITH ABOUT 55K MILES. LAST TIME WAS AUG 2020 WITH LESS THAN 60K MILES. HAVE SPENT CONSIDERABLE TIME ND MONEY TO NO AVAIL. CONDITION IS EXTREMELY DANGEROUS AS IT HAPPENS WITH NO WARNING AND IS ALARMINGLY VIOLENT. THIS NEEDS TO BE RECALLED AND FIXED OR SENT TO THE SALVAGE YARD

Reported
Aug 2020
Incident date
Feb 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11348924 at NHTSA →
Electrical SystemAug 2020 · ODI 11342669Details +

THERE ARE TWO ISSUES AT HAND HERE. ONE IS THE FUEL PUMP FUSE/RELAY. IT WENT OUT BUT CANT BE FIXED WITHOUT REPLACING THE ENTIRE FUSE BOX AS IT IS INTERNALLY WITHIN FUSE BOX. I DID A BYPASS AND REPLACED FUEL PUMP, BUT I STILL HAVE CODES RELATED TO FUEL SYSTEM HAVING A LEAK. WHEN THIS ISSUE HAPPENED, MY WIFE WAS LEFT STRANDED AS THE TRUCK WOULDN'T TURN ON. ALSO, ON A DIFFERENT NOTE, I NOTICED MY TRAILER BRAKE LIGHT COMING ON SAYING IT IS DISABLE AND FLASHES ON AND OFF AS I AM DRIVING. NOT SURE IF THIS IS RELATED TO THE ELECTRICAL ASPECT OF IT. THE OTHER WAS ON ENGINE. I HAVE A 2011 RAM 2500 5.7 4X4. IT STARTED WITH HAVING A CYLINDER 1 MISFIRE. I REPLACED SPARK PLUGS AND COILS. STILL HAD ISSUE AND AFTER SOME RESEARCH, I FOUND OUT THAT THE VALVE STEM/SPRING IN ENGINE HEAD BREAK AND CAUSE THE LIFTERS AND CAMSHAFT TO RUB AND RELEASE METAL SHAVINGS THROUGH OUT ENGINE. WHILE THIS WAS MESSED UP, I WOULD NOTICE THE TRUCK WOULD SHAKE VERY HARD AS I APPROACHED A CERTAIN SPEED LIMIT. I TOOK TRUCK TO DODGE DEALERSHIP TO VERIFY RESEARCH AND IT WAS CONFIRMED. I WAS TOLD I NEEDED A NEW ENGINE. SO I REPLACED ENGINE. TOTAL BILL WAS OVER 7500 FOR PARTS AND LABOR.

Reported
Aug 2020
Incident date
Jul 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11342669 at NHTSA →
EngineJun 2020 · ODI 11329011Details +

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE RESIDENCE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO STERLING CHRYSLER JEEP DODGE RAM LOCATED AT 5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570, (337) 942-1241, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

Reported
Jun 2020
Incident date
Jun 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11329011 at NHTSA →
SteeringMar 2020 · ODI 11316068Details +

THE TRUCK IS MAKING NOISES EVERY TIME YOU TURN THE WHEEL, IT IS VERY STIFF, AND THERE IS A LEAK.

Reported
Mar 2020
Incident date
Feb 2020
Mileage
Not provided
Outcome flags
None reported
Open ODI 11316068 at NHTSA →
Power TrainNov 2019 · ODI 11280379Details +

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 65 MPH, THE VEHICLE TURNED OFF AND RESTARTED INDEPENDENTLY. THE CONTACT WAS CONCERNED FOR HIS SAFETY. ADDITIONALLY, WHILE THE VEHICLE WAS PARKED ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *DT*JB

Reported
Nov 2019
Incident date
Nov 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11280379 at NHTSA →
Engine And Engine CoolingSep 2019 · ODI 11258092Details +

WHEN THE VEHICLE'S ENGINE IS RUNNING, IF THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) IS MOVED IN ANY SLIGHT MOVEMENT, THE ENGINE WILL IMMEDIATELY SHUT OFF. IT APPEARS THE FIX IS TO REPLACE THE WIRELESS IGNITION NODE (WIN) MODULE, SIMILAR TO OTHER SAFETY RECALLS ISSUED FOR OTHER DODGE/CHRYSLER MODELS. THE VEHICLE WILL SHUT OFF EVERY DAY NOW AND HAS EVEN SHUT OFF WHILE DRIVING ON THE INTERSTATE. WE HAD TO TRY TO SAFELY PULL TO THE SIDE OF THE INTERSTATE AND RESTART THE VEHICLE.

Reported
Sep 2019
Incident date
Jun 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11258092 at NHTSA →
Electrical SystemMay 2019 · ODI 11209921Details +

WHEN WE GOT HOME LAST NITE I SAW SMOKE COMING OUT FROM UNDER THE HOOD AND I COULD SMELL SOMETHING BURNING LIKE ELECTRICAL. I OPENED THE HOOD AND THE ALTERNATOR WAS POURING OUT SMOKE. I GRABBED MY HOSE AND POURED WATER ON IT UNTIL I COULD DISCONNECT THE BATTERIES. UPON RESEARCH I FOUND THE SAME PROBLEM ON 2013 MODEL YEARS. I FEEL THE 2013 RECALL MAY NEED TO BE EXTENDED TO EARLIER MODEL YEARS. I AM FORTUNATE THE TRUCK DID NOT CATCH FIRE.

Reported
May 2019
Incident date
May 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11209921 at NHTSA →
EngineApr 2019 · ODI 11195487Details +

TO WHOM IT MAY CONCERN, MY WIFE AND I OWN A 2011 RAM 2500 6.7 TURBO DIESEL. IT WAS PURCHASED NEW BY HER PARENTS. I BOUGHT THE TRUCK FROM MY IN-LAWS A YEAR AGO AND IT'S JUST OVER 80,000 MILES. UNFORTUNATELY, OVER THE LAST 6 MONTHS, WE HAVE RUN INTO A COUPLE OF MAJOR ENGINE PROBLEMS: -O2 SENSOR (INCLUDES OVERLAY HARNESS AND MODULE REPLACEMENT), APPROX $1,500 -TURBOCHARGER - VARIABLE FLAPS NOT OPERATING PROPERLY, APPROX $5,000 (ACCORDING TO RAIRDON OF MONROE, WA) EVERYTHING I HAVE READ AND EVERY MECHANIC I HAVE TALKED TO (INCLUDING THE CHRYSLER DEALER) HAS SAID THE ONLY TRUE FIX IS TO DELETE THE EGR/EMISSIONS AND RUN THE TRUCK WITHOUT IT. IT IS VERY STRANGE THAT THE MOST TRUSTED FIX IS AN ILLEGAL OPTION AND THERE IS NO ASSISTANCE FROM CHRYSLER FOR EITHER OF THESE KNOWN PROBLEMS. SEEING AS THE DELETE IS AN ILLEGAL OPTION, I ATTEMPTED TO GO THE LEGAL ROUTE AND GET THE O2 SENSOR FIX AT THE DEALER. NOT MINUTES HAD I PICKED UP MY TRUCK, DRIVING OUT THE OF DEALERSHIP, THE CHECK ENGINE LIGHT CAME BACK ON FOR THE TURBOCHARGER. THERE IS SERVICE BULLETIN FOR THE O2 SENSOR ISSUE, HOWEVER IT WAS NEVER SUBMITTED AS A RECALL. IF IT IS A KNOWN ISSUE (A MANUFACTURE ERROR), WHY WAS THERE NO RECALL ISSUED BY CHRYSLER? IT SEEMS THE OVERARCHING ISSUE COMES FROM THE EMISSIONS EQUIPMENT. ALONG WITH THE O2 SENOR FAILING, THE TURBOCHARGER IS NOW SPITTING OUT AN ENGINE CODE (P2262). DUE TO THE CARBON/SOOT BUILD UP FROM THE EGR, THE VANES OF THE TURBOCHARGER BECOME CLOGGED. THIS IS ALSO A KNOWN ISSUE AND NOT A RECALL. PLEASE LET ME KNOW WHAT SOLUTIONS ARE AVAILABLE. THANK YOU!

Reported
Apr 2019
Incident date
Feb 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11195487 at NHTSA →
SteeringJan 2019 · ODI 11172658Details +

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.

Reported
Jan 2019
Incident date
Jan 2019
Mileage
Not provided
Outcome flags
None reported
Open ODI 11172658 at NHTSA →
Electrical SystemJan 2019 · ODI 11169967Details +

THE EMISSIONS CHECK ENGINE LIGHT CAME ON AND WAS DIAGNOSED AS A OVERLAY WIRING HARNESS THAT WAS FAULTY AND NEEDED TO BE UPGRADED. THIS VEHICLE ONLY HAS 67000 MILES ON IT AND THIS ITEM HELPS CONTROL THE DIESELS EMISIONES. IT SHOULD BE COVERED BY THE FACTORY FOR THE 100,000 MILES AS STATED. UPON CONTACTING FCA THEY REFUSED TO HELP IN ANY WAY TO COVER COST OF REPAIRS. THIS REPAIR IS HAPPENING ON MULTIPLE DIESEL RAMS . I ONLY ASK THAT FCA BE HELD RESPONSIBILITY FOR VEHICLES THAT PRODUCE AND SELL

Reported
Jan 2019
Incident date
Dec 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11169967 at NHTSA →
Power TrainJan 2019 · ODI 11164693Details +

SEVERAL MANIFOLD BOLTS BROKE OFF CAUSING EXHAUST TO LEAK EARLY. POTENTIAL HAZARD TO THE VEHICLE OCCUPANTS DEPENDING ON HOW BAD THE LEAK IS, NOT TO MENTION THE ENVIRONMENTAL IMPACT. VERY KNOWN AND COMMON ISSUE BUT FCA WILL ONLY ADDRESS IF THE VEHICLE IS WITHIN THE POWERTRAIN WARRANTY PERIOD. VEHICLE IS 7 YEARS OLD BUT ONLY HAS 37,000 MILES.

Reported
Jan 2019
Incident date
Dec 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11164693 at NHTSA →
Unknown Or OtherDec 2018 · ODI 11164131Details +

INTEGRATED TRAILER BRAKE SYSTEM FAILED AND WILL NOT READ ANY TRAILER WHEN CONNECTED. STATES 'TRAILER DISCONNECTED'

Reported
Dec 2018
Incident date
Dec 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11164131 at NHTSA →
Unknown Or OtherSep 2018 · ODI 11129572Details +

I WAS TRAVELING SOUTH ON GRAND AVE IN GLENDALE ARIZONA WHEN I CAME ON TO A TURN MY VEHICLE TURNED OFF ON ME I LOST STEERING AND BRAKES VEHICLE DRIFTED INTO ANOTHER LANE LUCKILY NO ONE WAS NEXT TO ME WHEN IT HAPPENS I HAD TO PUT THE VEHICLE IN NEUTRAL AND TRIED TO START THE TRUCK 4 TIMES BEFORE THE VEHICLE TURNED BACK ON, LATER THAT DAY SAME THING HAPPENED AGAIN ON FREEWAY I-10 AND 75TH AVE HEADING WEST.

Reported
Sep 2018
Incident date
Sep 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11129572 at NHTSA →
EngineAug 2018 · ODI 11122718Details +

ENGINE SHUTS OFF WHILE DRIVING. I AM ABLE TO GET IT STARTED AGAIN BY MOVING THE IGNITION KEY AROUND.

Reported
Aug 2018
Incident date
Aug 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11122718 at NHTSA →
Power TrainAug 2018 · ODI 11120729Details +

NHTSA RECALL 17V-821 THIS VEHICLE BEING OFFERED FOR SALE WITH CLEAN HISTORY/CARFAX REPORT. RECALL NOT COMPLETED. DEALER: AUTONATION DODGE RAM ARAPAHOE 10743 EAST ARAPAHOE RD., ENGLEWOOD, CO 80112 866 331-0726

Reported
Aug 2018
Incident date
Aug 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11120729 at NHTSA →
Power TrainJan 2018 · ODI 11065279 · fireDetails +

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT NOTICED A VIBRATION FOLLOWED BY A LARGE EXPLOSION. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE INSIDE OF THE VEHICLE FILLED WITH SMOKE AND A HOLE WAS OBSERVED IN THE FLOOR AREA ALONG WITH FLAMES. THE FIRE WAS EXTINGUISHED WITH A FIRE EXTINGUISHER. THE CONTACT CALLED 911 WHERE THE POLICE OFFICER WAITED FOR THE TOW TRUCK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER (LITHIA CHRYSLER, 7171 WEST CANEL DR, KENNEWICK, WASHINGTON 99336) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVELINE BECAME LOOSE. THE VEHICLE WAS TRADED IN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND SENT A REPRESENATIVE TO DO A REPORT ON THE INCIDENT. APPROXIMATELY TWO MONTHS LATER, THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE FAILURE WAS NOT THEIR RESPONSIBILITY. THE VIN SEARCH REVEALED ONE RECALL, WHICH WAS NOT IN EFFECT AT THE TIME OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. *TT *TR

Reported
Jan 2018
Incident date
May 2017
Mileage
Not provided
Outcome flags
Fire
Open ODI 11065279 at NHTSA →
Electrical SystemJan 2018 · ODI 11064151Details +

THE WIN MODULE MAKES THE CAR SHUT OFF, WITHOUT WARNING TO THE DRIVER. THIS HAS HAPPENED MANY TIMES GOING DOE THE FREE WAY AT 81 MPHS. IT ALSO HAPPENS IN THE CITY. YOU NEVER KNOW WHEN IT IT GOING TO HAPPEN. THE TRUCK LITERALLY SHUTS OFF BECAUSE WHENEVER. IT ALSO HAS ISSUES STARTING BACK UP.

Reported
Jan 2018
Incident date
Jan 2018
Mileage
Not provided
Outcome flags
None reported
Open ODI 11064151 at NHTSA →
Electrical SystemJan 2018 · ODI 11064173Details +

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO RON SAYER'S CHRYSLER JEEP DODGE IN IDAHO FALLS, IDAHO 83401 (WHERE IT WAS DIAGNOSED THAT THE WIND MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.

Reported
Jan 2018
Incident date
Nov 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11064173 at NHTSA →
Electrical SystemJan 2018 · ODI 11062421 · fireDetails +

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE THE VEHICLE WAS PARKED AND THE HOOD WAS LIFTED, THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE AREA. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT STATED THAT THE WIRES TO THE ALTERNATOR WERE BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE REPAIR COST WAS $400. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 250,200.

Reported
Jan 2018
Incident date
Jan 2018
Mileage
Not provided
Outcome flags
Fire
Open ODI 11062421 at NHTSA →
Electrical SystemDec 2017 · ODI 11056284Details +

CHECK ENGINE LIGHT HAS COME ON SEVERAL TIMES WITH CODES P241A AND P2196. I HAVE REPLACED THE O2 SENSOR 3 TIMES WITHIN ONE YEAR. I HAVE BEEN TOLD THAT THIS IS A COMMON ISSUE AND HAVE BEEN TOLD THAT IT IS THE WRING HARNESS.

Reported
Dec 2017
Incident date
Jan 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11056284 at NHTSA →
EngineDec 2017 · ODI 11053993Details +

EXHAUST TICK TICK NOISE. THE MANIFOLD AND THE BOLT HAST RUSTED OUT. I CAN BELIEVE THIS IS NOT A RECALL.

Reported
Dec 2017
Incident date
Aug 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11053993 at NHTSA →
Fuel/Propulsion SystemDec 2017 · ODI 11052677Details +

WHEN I STOP AT TRAFFIC LIGHT/STOP SIGN DIESEL FUMES COME THROUGH THE VENTS AND INTO THE CAB. FUMES ARE VERY STRONG. THIS ALL STARTED THE FIRST YEAR I OWNED THE TRUCK BACK IN 2011 (BOUGHT NEW). ONCE YOU TAKE OFF DOWN THE ROAD WITH WINDOWS OPEN FUMES CLEAR OUT BUT COME BACK WHEN YOU STOP.

Reported
Dec 2017
Incident date
Dec 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11052677 at NHTSA →
Electrical SystemNov 2017 · ODI 11043017Details +

I BECAME AWARE THAT THE TIPM MODULE IS DEFECTIVE. I NOTIFIED DODGE ON THIS PROBLEM AND EVEN REQUESTED ASSISTANCE ON REPAIR. ON 11/03/17, WAS TOLD DODGE DENIED CLAIM. IN MY OPINION THIS MAY BE A SAFETY CONCERN, SINCE THE TIPM MODULE CONTROLS FUEL SYSTEM, AIR BAG DEPLOYMENT, WIPER OPERATIONS AND A FEW OTHER SYSTEMS. I'VE NOTICED ON THE INTERNET FROM DOSGE FORUMS THAT ALOT OF DODGE AND CHRYSLER OWNERS ALSO HAD ISSUSES WITH THE TIPM MODULE. I WAS QUOTED FOR REPAIRS AROUND $1200.00 .

Reported
Nov 2017
Incident date
Oct 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11043017 at NHTSA →
SteeringOct 2017 · ODI 11041489Details +

DEATH WOBBLE - I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. I DROVE OVER A BRIDGE EXPANSION JOINT AND SUDDENLY THE TRUCK BEGAN SHAKING VIOLENTLY. I COULD NOT STEER. I COULD NOT BRAKE. WE NEARLY COLLIDED WITH A HIGHWAY DIVIDER AND OTHER VEHICLES. I HAD TO COAST DOWN TO 30 MPH OR SO WHEN IT RESOLVED ITSELF.

Reported
Oct 2017
Incident date
Oct 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 11041489 at NHTSA →
Power TrainFeb 2017 · ODI 10956049Details +

EXHAUST MANIFOLD BOLTS ARE CRACKED , 981 HOURS ON THE MOTOR AND 36,000 MILES ON THE TRUCK, THE CAB FILLS WITH EXHAUST SMELL, THE BOLTS ARE DEFECTIVE SEE ODI 10937913

Reported
Feb 2017
Incident date
Nov 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10956049 at NHTSA →
SteeringJan 2017 · ODI 10939569Details +

TRUCK SHUT OFF WHILE DRIVING. COULDN'T STEER, COULDN'T TURN, COULD BARELY STOP. I WAS IN THE MIDDLE OF A ROTARY WITH MY 7 MONTH OLD DAUGHTER IN THE CAR. MOST LIKELY THE TIPM WAS THE CAUSE BECAUSE IT STARTED RIGHT UP AFTERWARDS. NO SIGNS OR WARNINGS OCCURRED BEFORE ISSUE HAPPENED. *TR

Reported
Jan 2017
Incident date
Jan 2017
Mileage
Not provided
Outcome flags
None reported
Open ODI 10939569 at NHTSA →
Engine And Engine CoolingDec 2016 · ODI 10937913Details +

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT THE BOLTS THAT ATTACHED THE EXHAUST MANIFOLD TO THE VEHICLE HAD FRACTURED. AS A RESULT, THE EXHAUST MANIFOLD DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS NEEDED TO BE REPLACED, AND THE EXHAUST MANIFOLD MAY NEED TO BE REPLACED AS WELL. THIS WOULD NOT BE DETERMINED UNTIL THE REPLACEMENT OF THE BOLTS WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT DUE TO THE FACT THAT A PLOW WAS PLACED ON THE TRUCK, THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. ...UPDATED 03/13/17 *BF *CN

Reported
Dec 2016
Incident date
Dec 2015
Mileage
Not provided
Outcome flags
None reported
Open ODI 10937913 at NHTSA →
SuspensionDec 2016 · ODI 10933831Details +

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A POP SOUND FROM THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED PER A MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED LAST YEAR PER THE MANUFACTURER'S (N49) RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 174,650.

Reported
Dec 2016
Incident date
Dec 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10933831 at NHTSA →
EngineDec 2016 · ODI 10930182Details +

DIESEL FUMES INVADE THE CAB OF THE TRUCK WHEN IT IS UNDERGOING THE "REGENERATION" PHASE OF ITS EMISSIONS CYCLE. WE ARE LITERALLY CHOKING AND HOLDING OUR BREATH WHEN THIS HAPPENS ON A DAILY BASIS. THE FUMES ARE MUCH WORSE IF WE HAVE THE HEATER OR AC WORKING AT THE TIME. IT HAPPENS WHEN WE ARE MOVING BUT IT IS MUCH MORE PRONOUNCED WHEN THE VEHICLE IS STATIONARY AT A STOP LIGHT OR WHEN PARKING. *TR

Reported
Dec 2016
Incident date
Nov 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10930182 at NHTSA →
SuspensionDec 2016 · ODI 10928988Details +

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DROVE OVER A BUMP AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE VIBRATED AND BECAME VERY UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STABILIZATION BAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Reported
Dec 2016
Incident date
Aug 2015
Mileage
Not provided
Outcome flags
None reported
Open ODI 10928988 at NHTSA →
SuspensionSep 2016 · ODI 10904661Details +

WHILE DRIVING EITHER PULLING OUR 30FT 5TH WHEEL OR WHILE NOT TOWING, HIT ROUGH SPOT IN ROAD TRUCK SHAKES VIOLENTLY AND IS HARD TO CONTROL EVEN BRAKING! HAS BEEN SERVICED IN MAY 2016 AND CHANGED TORQUESTIONS BAR. SAME SCENARIO HAS CONTINUED FOR 3 MONTHS ONLY MORE OFTEN. SUPPOSEDLY WAS FIXED BEFORE 2 1/2 MONTHS TRIP TO AK, BC & YT. BACK AGAIN FOR SAME SCENARIO AS IT OCCURS MORE OFTEN! TRUCK IS ALWAYS IN MOTION AND BETWEEN 45 & 65MPH WHEN THIS OCCURS BOTH COUNTRY ROADS AND FREEWAY/HIGHWAY! THIS IS A SERIOUS UNCONTROLLABLE SCENARIO THAT COULD CAUSE ACCIDENT FOR DRIVER AND OTHER CARS ON THE ROAD WHEN THIS HAPPENS. EUGENE, OR

Reported
Sep 2016
Incident date
Feb 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10904661 at NHTSA →
Electrical SystemSep 2016 · ODI 10903348Details +

I HAD MY TRUCK TOWED INTO THE DEALERSHIP FOR A "NO START". PROBLEM DID CONTINUE WITH THE DEALER A FEW TIMES WITH NO CODES. THE PROBLEM IS THAT THE TRUCK WOULD START AND THEN WHEN YOU TRY TO RESTART VEHICLE, IT WOULD NOT START. DEALERSHIP CONCLUDED THAT IT WAS A SOFTWARE ISSUE, THAT NEEDED TO BE UPDATED WITH THE SOME MODULE IN THE TRUCK. UNFORTUNATELY, I HAD TI PAY FOR THIS UPDATED, IN WHICH THIS PROBLEM SHOULD HAVE BEEN CONSIDERED A FACTORY ISSUSE. WHICH IN MY OPINION THAT THE DODGE CORP. SHOULD HAVE COVERED THIS EXPENSE. I SEEN ON THE INTERNET WITH OTHER PEOPLE HAVING THE SAME PROBLEM.

Reported
Sep 2016
Incident date
Aug 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10903348 at NHTSA →
Electrical SystemJul 2016 · ODI 10888209Details +

UPON ACTIVATING THE HIGH BEAM HEAD LIGHTS, ENGINE WILL BEGIN MISSING AND EVENTUALLY STALL. HEADLIGHTS WILL BLINK OFF AND ON. ALL DASH LIGHTS AND ELECTRICAL SYSTEMS WILL ALSO FLUCTUATE POWER (RADIO, WIPERS, TAIL LIGHTS, HAZARDS, FRONT PARKING LIGHTS AND TURN SIGNALS). ALL GAUGES ON THE DASH WILL GO DEAD. WHILE DRIVING ON 7/22/2016 AT APPROXIMATELY 9:15 PM THE HIGH BEAM HEAD LIGHTS WERE ACTIVATED. THE ENGINE BEGAN TO MISS AND ALL ELECTRICAL SYSTEMS BEGAN TO TURN OFF, AND THEN BACK ON. THE ENGINE STALLED AT APPROX 65 MPH LEAVING NO POWER STEERING. TRUCK WAS ABLE TO BE RESTARTED ONCE IT WAS BROUGHT TO REST ON THE SHOULDER. HIGH BEAMS COULD NOT BE USED OR THE PROBLEM WOULD REPEAT. MAKE: RAM (DODGE) MODEL: 2500 YEAR: 2011 ENGINE/POWERTRAIN: 6.7L CUMMINS TURBO DIESEL W/ 6 SPEED AUTOMATIC.

Reported
Jul 2016
Incident date
Jul 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10888209 at NHTSA →
Electrical SystemJul 2016 · ODI 10884746Details +

TRUCK WOULD NOT START DUE TO FAULTY TIMP MODULE. LUCKILY IT WAS PARKED AT HOME, BUT NEEDED TOWED.

Reported
Jul 2016
Incident date
Jul 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10884746 at NHTSA →
SuspensionJun 2016 · ODI 10872998Details +

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE REMEDY DID NOT PROVIDE A SOLUTION. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE WOBBLE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE IT WAS INDICATED THAT THE PARTS NEEDED TO BE REPLACED AGAIN. THE DEALER REPLACED THE FRONT TIE RODS, BUT THE FAILURE RECURRED. THE VEHICLE WAS UNABLE TO BE DRIVEN OVER 45 MPH. THE VEHICLE CONTINUED TO WOBBLE IN THE FRONT, WHICH WAS EXTREMELY UNSAFE WHILE DRIVING AT HIGHWAY SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME AND PROVIDED NO SOLUTION TO THE DEALER TO ADDRESS THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Reported
Jun 2016
Incident date
Jun 2013
Mileage
Not provided
Outcome flags
None reported
Open ODI 10872998 at NHTSA →
SteeringJun 2016 · ODI 10872527Details +

WHILE MAKING A TURN AND APPLYING THE BRAKE PEDAL, COMPLETE LOSS OF POWER STEERING CAUSING VEHICLE TO CROSS CENTER LINE OF ROADWAY AND DRIVE INTO ONCOMING TRAFFIC. BRAKE PEDAL ALSO EXTREMELY HARD TO PRESS (POSSIBLY LOSS OF POWER BRAKING AT THE SAME TIME). STEERING RETURNING TO NORMAL SEVERAL SECONDS AFTER RELEASING THE BRAKE PEDAL. THIS HAPPENED MULTIPLE TIMES TODAY, WITH SHUTTING THE VEHICLE OFF COMPLETELY BETWEEN OCCURRENCES OF THIS FAILURE.

Reported
Jun 2016
Incident date
Jun 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10872527 at NHTSA →
SuspensionApr 2016 · ODI 10861403Details +

DEATH WOBBLE AT HIGHWAY SPEEDS 2 RECALLS FOR TIE RODS HAVE BEEN PEFORMED. THIS PROBLEM IS CONTINUING, MOST RECENTLY ON 4/24/2016.

Reported
Apr 2016
Incident date
Apr 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10861403 at NHTSA →
SteeringApr 2016 · ODI 10860445Details +

DEAR SIR OR MA'AM, I AM WRITING YOU TO REPORT A SEVERE PROBLEM THAT OCCURRED TO ME ON 3/5/16, AND AGAIN ON 4/9/16. I WAS TRAVELING AT APPROXIMATELY 65 MPH ON BOTH OCCASIONS ON WASHINGTON STATE HIGHWAYS. THE FRONT END OF MY 2011 RAM 2500 PICK UP BEGAN TO SHAKE VIOLENTLY. IT WAS SO INTENSE THAT I WAS AFRAID THAT I MIGHT LOSE CONTROL OF THE VEHICLE. I SLOWED DOWN AND PULLED TO THE SIDE OF THE ROAD AND THE PROBLEM STOPPED. AFTER I GOT BACK ON THE ROAD I TRAVELED ABOUT A MILE, AND THE PROBLEM OCCURRED AGAIN. MY WIFE BROUGHT THE TRUCK INTO A REPAIR SHOP ON 3/7/16 TO SEE IF THERE WAS A PROBLEM WITH THE TIRES OR SUSPENSION. THE SHOP SAID THE TIRES WERE BALANCED AND THAT THEY DID NOT FIND ANY OBVIOUS PROBLEM WITH THE SUSPENSION. AFTER A QUICK INTERNET SEARCH I DISCOVERED A NUMBER OF PEOPLE DESCRIBING THE EXACT PROBLEM THAT I HAD EXPERIENCED. THEY REFERRED TO IT AS THE 'DODGE DEATH WOBBLE' MUCH TO MY SURPRISE, THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENT. IT SEEMS TO BE CAUSED BY THE STEERING DESIGN ('Y' TYPE VS. 'T' TYPE?) I AM HOPING THAT YOU WILL INITIATE AN INVESTIGATION INTO THIS PROBLEM AND ULTIMATELY MANDATE THAT FCA US LLC (DODGE) ISSUE A RECALL FOR ALL VEHICLES AFFECTED BY THIS DESIGN FLAW BEFORE SOMEONE GETS HURT. I CONTACTED DODGE CORPORATE HQ AND I HAVE ATTACHED THEIR RESPONSE.

Reported
Apr 2016
Incident date
Mar 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10860445 at NHTSA →
SteeringApr 2016 · ODI 10853789Details +

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DROVE OVER A BUMP AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE VIBRATED AND CAUSED THE VEHICLE TO BECOME VERY UNSTABLE. AFTER REDUCING THE SPEED TO 30 MPH, THE VEHICLE DROVE NORMALLY. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.

Reported
Apr 2016
Incident date
Mar 2016
Mileage
Not provided
Outcome flags
None reported
Open ODI 10853789 at NHTSA →
SteeringMar 2016 · ODI 10852282Details +

AT HIGHWAY SPEEDS, THE TRUCK BEGINS TO SHAKE VIOLENTLY AND CANNOT BE PROPERLY CONTROLLED. DRIVER MUST IMMEDIATELY REDUCE SPEED OR STOP IN ORDER TO REGAIN CONTROL OF VEHICLE. THIS OCCURS ESPECIALLY IF HITTING ANY KIND OF BUMP AT HIGHWAY SPEEDS, EVEN IF IT IS NEGLIGIBLE. IT IS ENOUGH TO LOSE STABILITY. THE SHAKING IS SO VIOLENT THAT IT IS DIFFICULT TO MAINTAIN A GRIP ON THE STEERING WHEEL. BECAUSE IT HAPPENS WITHOUT WARNING, IT PLACES ALL OCCUPANTS IN DANGER AS WELL AS OTHER MOTORISTS BECAUSE THE VEHICLE CANNOT BE PROPERLY STEERED AND MUST BE IMMEDIATELY SLOWED OR STOPPED, CREATING A ROAD HAZARD TO EVERYONE. THROUGH RESEARCH, WE HAVE BEEN TOLD THIS IS COLLOQUIALLY KNOWN AS THE "DODGE DEATH WOBBLE," AND WAS SUBJECT TO A RECALL PRIOR TO OUR PURCHASE AND WAS NOT DISCLOSED TO US. WE HAVE SINCE ATTEMPTED TO DETERMINE THE EXACT CAUSE OF THE VIOLENT SHAKING AS WELL AS ANY REMEDY FROM THE MANUFACTURER, BUT HAVE ALSO LEARNED THERE IS A PENDING CLASS-ACTION LAWSUIT THAT MAY CAUSE THE MANUFACTURER TO HESITATE TO ADMIT THERE IS A KNOWN PROBLEM WITH THE "REPLACEMENT" PARTS UNDER THE PRIOR RECALL. WE HAVE BEEN FORTUNATE TO NOT HAVE AN ACCIDENT (AND THEREFORE NO POLICE REPORTS, ETC.), THOUGH THERE HAVE BEEN CLOSE CALLS WHEN WE HAD NO CHOICE BUT TO USE THE TRUCK. WE CHOOSE TO TAKE OTHER TRANSPORTATION WHENEVER WE CAN. THIS IS A VERY DANGEROUS DEFECT THAT MUST BE ADDRESSED BEFORE SOMEONE LOSES THEIR LIVES. WE PLAN TO TAKE VIDEO IF WE ARE FORCED TO DRIVE THE TRUCK AGAIN, OR ASK OUR DEALER TO DRIVE IT AND CONFIRM THE DEFECT. THIS BEGAN APPROXIMATELY IN AUGUST, BUT MAY HAVE BEEN BEFORE (I AM FILING COMPLAINT FOR MY HUSBAND) AND TRUCK HAS OVER 100,000 MILES ON IT, BUT I DO NOT HAVE EXACT MILEAGE WITH ME AT WORK. THANK YOU FOR YOUR CONSIDERATION. *TR

Reported
Mar 2016
Incident date
Sep 2015
Mileage
Not provided
Outcome flags
None reported
Open ODI 10852282 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(4)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Engine And Engine CoolingAug 2014 · 14V635000Details +

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

Open full NHTSA recall record →
SteeringJun 2013 · 13V529000Details +

Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Risk: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy: Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

Open full NHTSA recall record →
SteeringJun 2011 · 11V350000Details +

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2011 DODGE RAM 2500/3500 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; MODEL YEAR 2008-2011 DODGE RAM 3500 CAB CHASSIS 4X2, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH MARCH 28, 2011; AND MODEL YEAR 2008 DODGE RAM 1500 MEGA CAB 4X4, MANUFACTURED FROM FEBRUARY 14, 2008, THROUGH AUGUST 15, 2008, BECAUSE THE LEFT TIE ROD BALL STUD MAY FRACTURE. THIS CONDITION TENDS TO OCCUR DURING LOW SPEED PARKING LOT TYPE MANEUVERS WHEN THE CUSTOMER IS MAKING A TIGHT TURN. ADDITIONALLY, MODEL YEAR 2003-2008 DODGE RAM 2500/3500 VEHICLES MAY HAVE RECEIVED THE AFFECTED TIE ROD ASSEMBLY AS A REPLACEMENT PART DURING NORMAL SERVICE.

Risk: THIS CONDITION COULD RESULT IN THE POTENTIAL LOSS OF DIRECTIONAL STABILITY IN THE LEFT HAND FRONT WHEEL, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT THE TIE ROD ENDS FOR RELATIVE ORIENTATION AND REPLACE THE LEFT OUTER TIE ROD AS REQUIRED AND PERFORM A FRONT END TOE ALIGNMENT AS NEEDED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 3, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

Open full NHTSA recall record →
Power Train · 17V821000Details +

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

2 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Chrysler's execution of 13V-528 & 529

RMD opened this audit query (AQ) investigation in order to better understand and evaluate Chrysler's process(es) for timely and efficient execution of its safety recall campaigns, including its oversight and management of its parts division Mopar.Prior to opening this investigation, RMD had raised concerns with the company related to its execution of two safety recalls, 13V-528 and 13V-529, both of which involved safety defects that could cause the involved vehicles, FCA?s heavier Dodge Ram trucks, to lose steering control suddenly and without warning.Specifically, RMD inquired about the availability of parts for recall repairs, by email and phone on January 15, 2014 and February 19, 2014, due to the volume of complaints it was receiving from owners alleging parts scarcity and parts restrictions. FCA steadfastly denied it had placed parts restrictions on its dealers to manage issues of parts scarcity.FCA shared material showing it had uncommitted stock of parts available for its dealers. Nevertheless, consumer complaints of lack of parts continued.RMD made independent inquiries tosome dealers tobetter understand the conflicting claims between owners alleging lack of ability to repair their defective vehicles due to lack of parts, and FCA?s information showing availability of parts.Dealers informed and provided documentation to RMD on February 21, 2014 and February 25, 2014 showing FCA had, in fact, put into place parts restrictions and, further, had in some instances canceled dealerships? back orders for parts.In addition, during the course of its dialogue with dealers, RMD discovered that FCA had notified their dealerships on February 27, 2014 to return the recall remedy parts over quality concerns, and had therefore effectively canceled its safety recall program without notification to NHTSA. RMD issued a request for information (IR) on October 21, 2014.The company failed to respond to a number of the questions RMD asked that required it to produce specifics surrounding the repairs and parts ordering process with the recalls, including a question about whether a dealer order for recall parts could be canceled and under what circumstances.

Totally Integrated Power Module Failure

In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den

Crash-test ratings

2011 Ram 2500 PU/RC RWD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover

2011 Ram 2500 Crew PU/CC RWD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover

2011 Ram 2500 Mega PU/EC RWD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover

2011 Ram 2500 PU/RC 4WD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover

2011 Ram 2500 Crew PU/CC 4WD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover

2011 Ram 2500 Mega PU/EC 4WD NHTSA source

Overall
Not rated
Frontal
Not rated
Side
Not rated
Rollover

Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.

Before you buy

Useful next checks

Federal records tell you about patterns. These checks can tell you more about the specific car in front of you.

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Compare the year-by-year record

Open another year for its own evidence-gated decision. TireKick does not crown a best year from raw complaint totals.

2011 Ram 2500: frequently asked

What does the complaint record show for the 2011 Ram 2500?

Owners filed 297 NHTSA complaints about the 2011 Ram 2500. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2011 Ram 2500?

The most-reported problem areas are Steering (71% of complaints) and electrical system (7%).

How many recalls does the 2011 Ram 2500 have?

4 recalls have been issued that affect the 2011 Ram 2500, covering components such as engine and engine cooling. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2011 Ram 2500 get?

EPA fuel-economy figures for the 2011 Ram 2500 aren't available yet.