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Model-year record

2014 Ram 2500
Image: Own work · CC BY-SA 4.0

2014 Ram 2500

See the complaints, recalls, crash rating, and fuel economy in the public record. Then check the mileage and history of the car you found.

This page shows records, not a buy or avoid call.

The same model year can include a well-kept car and a neglected one. Use these records to plan what to check. Use the specific-car check when you know the mileage.

Complaints filed

340

Reports to NHTSA, 2014

Safety recalls

16

NHTSA campaigns on record

NHTSA crash test

Overall NCAP rating

Combined MPG

No data

EPA estimate

Known issues

Steering issues lead owner complaints (25% of 340 reports), followed by power train (16%).

Steering25% · 86 reports
Power Train16% · 56 reports
Engine10% · 34 reports
Electrical System10% · 33 reports
Suspension8% · 28 reports
Unknown Or Other5% · 18 reports
Fuel/Propulsion System4% · 13 reports
Vehicle Speed Control4% · 12 reports

+ 14 more component categories with fewer reports.

Share of all 340 NHTSA complaints for this model year, grouped by the component owners named. Bars are scaled to the largest category. Examples: ODI 11032861, ODI 11729528, ODI 11722016, ODI 11700153, ODI 11684945.

Individual complaint reports(340)

Showing the 50 most recent reports
SteeringApr 2026 · ODI 11729528Details +

Drag link recall for my 2014 Ram 2500 was performed in 2019 and failed in 2024 causing the steering component to became loose while driving. When I had it "re-fixed" by Folsom Lake Dodge and Chrysler dealership they re-welded it without aligning the steering column so my steering wheel has been off ever since(not centered). This needs to be fixed not band aided.

Reported
Apr 2026
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11729528 at NHTSA →
SteeringMar 2026 · ODI 11722016Details +

On 5/28/2019 Recall V06 was completed on my 2014 Dodge Ram 2500. As part of that repair the adjustment nuts on the steering drag link were welded to prevent loosening and potential separation. On 3/3/2026 I had new front suspension components installed by Les Schwab Tire Center. During that service the technician advised a wheel alignment could not be performed because the welded drag link nuts prevented the steering linkage from being adjusted. Alignment is normally required after front suspension work and necessary for proper steering geometry. Les Schwab advised that grinding the welds off the drag link to perform the alignment and then rewelding the component would be unsafe because it could introduce hidden stress or cracking in the steering component. They recommended replacing the drag link with a Moog DS801538A redesigned component. The drag link had to be replaced to restore normal steering adjustment and allow the vehicle to be properly aligned. On 3/3/2026 I requested reimbursement from Dodge/Chrysler for the drag link replacement required due to the recall repair. The request was denied. On 3/4/2026 Chrysler representatives acknowledged the welded drag link rendered the vehicle unserviceable for alignment yet still denied reimbursement. Chrysler’s Vehicle Alignment Clarification Letter states that after the recall repair, owners should still be able to obtain an alignment using an approved procedure. In my case, however, the welded drag link prevented any adjustment necessary to perform that procedure, making the vehicle unserviceable for alignment until the drag link was replaced. The recall repair rendered a steering component non-adjustable and prevented normal service, leaving the vehicle less serviceable than before the recall repair. Documentation and photos are attached.

Reported
Mar 2026
Incident date
Mar 2026
Mileage
Not provided
Outcome flags
None reported
Open ODI 11722016 at NHTSA →
Air BagsFeb 2026 · ODI 11717436Details +

A red warning light appeared on my dash which says to” service airbags.” It has been on for a few months now. I’m really concerned now since I heard about airbags being recalled.

Reported
Feb 2026
Incident date
Sep 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11717436 at NHTSA →
EngineJan 2026 · ODI 11709430Details +

Check engine light came on end of November 2025 and stayed on. Immediately I took the truck to two different independent mechanics. They both said it was a problem with the turbocharger but I never received a recall regarding this. They both said I could still drive it and that it would not leave me stranded. The last recall done was the 67A a year ago. There are currently no recalls for my particular vehicle through the NHTSA. The truck is currently having the very expensive turbocharger replaced by one of the independent mechanics. Why wasn't I alerted to this problem?

Reported
Jan 2026
Incident date
Nov 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11709430 at NHTSA →
SteeringNov 2025 · ODI 11700153Details +

The contact owns a 2014 Ram 2500. The contact stated that while driving at 65 MPH, the steering wheel shifted while turning. The contact self-diagnosed the vehicle and found that there was slack in the track bar and brackets that needed to be reinforced. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.

Reported
Nov 2025
Incident date
Oct 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11700153 at NHTSA →
SteeringSep 2025 · ODI 11684945Details +

I took my 2014 Dodge Ram 2500 (VIN: [XXX] ) to Glendora Chrysler Dodge Jeep Ram on Lone Hill Ave. for Recall R46. The dealership kept my truck most of the day but did not perform the recall. Instead, they told me something untrue—that my upgraded suspension made the repair impossible—without ever attempting the repair. They then tried to pressure me into signing a waiver of liability stating the recall could not be performed and gave me the runaround when I refused. This dealership was unwilling to help me and misled me instead of completing a federally mandated safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Reported
Sep 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11684945 at NHTSA →
Power TrainAug 2025 · ODI 11681197Details +

Twice in the same manner my 2014 Ram has sucked the fan shroud through the radiator. When under load (towing under the weight maximum) and moving at highway speeds 60-70 MPH, the fan shroud softens to a point where it is pulled in by the fan and slung through the radiator causing debris and immediate leakage and power loss, effectively stopping the vehicle. This fault has occured twice the same way in the last two years and according to forums is a continuous problem with the trucks

Reported
Aug 2025
Incident date
Aug 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11681197 at NHTSA →
Electrical SystemApr 2025 · ODI 11656335Details +

The contact owns a 2014 Ram 2500. The contact stated that the area around the radio was overheating. The vehicle was taken to the dealer was unable to determine the cause of the failure, but the radio was replaced. The contact stated the area around the radio was still overheating even with the radio turned off. The contact believed that there was a possible electrical failure with the fuse lines inside the vehicle around the console. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 45,000.

Reported
Apr 2025
Incident date
Aug 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11656335 at NHTSA →
Electrical SystemMar 2025 · ODI 11649949Details +

The TIPM is bad. Truck goes dead whenever it wants. I’ll be driving down the highway and it quits and then you can’t get it to start back. Windshield wipers work sometimes other times they randomly come on.

Reported
Mar 2025
Incident date
Feb 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11649949 at NHTSA →
TiresMar 2025 · ODI 11646598Details +

Tires are load range E but max load on tire is only 65psi. Truck requires 80 psi tires. Not sure how they can be load range E and only handle 65 psi. Can not tow anything because sidewall of tire is too flimsy to handle load at highway speeds. Tires also have bad vibration at highway speed even though I have tried balancing them multiple times. tire size is 35x12.5x18

Reported
Mar 2025
Incident date
Jan 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11646598 at NHTSA →
Power TrainJan 2025 · ODI 11639267Details +

Stuck in fourth gear Check engine light illuminated

Reported
Jan 2025
Incident date
Jan 2025
Mileage
Not provided
Outcome flags
None reported
Open ODI 11639267 at NHTSA →
EngineDec 2024 · ODI 11630539Details +

The contact owns a 2014 Ram 2500. The contact stated while driving 45 MPH, the vehicle started to jerk, slipped into neutral, with the RPM being raised abnormally. The check engine warning light was illuminated. The contact pulled over to the side of the road and continued driving the vehicle very slowly. The vehicle was taken to a local AutoZone to be diagnosed. The contact was informed that 5th and 6th gears were in incorrect gear ratio. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 177,038.

Reported
Dec 2024
Incident date
Dec 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11630539 at NHTSA →
Engine And Engine CoolingDec 2024 · ODI 11628326Details +

The contact owns a 2014 Ram 2500. The contact stated that after parking the vehicle, there was diesel fuel leaking from the vehicle. Upon inspection, the contact discovered that there was diesel fuel leaking from the fuel filter connected to the diesel fuel heater. The vehicle was not yet repaired. The local dealer and manufacturer were contacted but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.

Reported
Dec 2024
Incident date
Dec 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11628326 at NHTSA →
Electrical SystemNov 2024 · ODI 11626219Details +

The grid heater relay failed, it turned on the heater then wouldn’t shut off. This melted the entire wire which could have caused a fire

Reported
Nov 2024
Incident date
Oct 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11626219 at NHTSA →
SteeringOct 2024 · ODI 11621047Details +

Negligent service. How could be possible to measure assembly threads without a torque wrench? I regret bringing the vehicle for the recall. Passed two weeks, and the RamCare and dealer did not contact to fix. It's dubious if all performed recall V06 was executed correctly at the dealer. Owners and dealer may think that the recall will not bring any risk for the owner. See attached pictures and the procedure.

Reported
Oct 2024
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11621047 at NHTSA →
Service BrakesSep 2024 · ODI 11612365Details +

I had the cruise control set. I hit a large bump on the highway. The cruise control shut down along with the back up sensor. The ABS and Anti-Skid lights came up on the dash. Several messages came up on the dash to service the ABS, service the EBS, service the backup sensor. I am concerned that this is going to cause an accident due to the possibility of the brakes locking up and causing a slide that could result in a rollover. This is very concerning to me. Also, I get a credit on my insurance for having ABS on my vehicle. Please contact me or notify me with your intentions. I have been reading on the Ram 2500 forums and it sounds like this is a common failure. Thank you for your time, and interest in my concern.

Reported
Sep 2024
Incident date
Sep 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11612365 at NHTSA →
EngineJul 2024 · ODI 11603850Details +

I was contacted to complete a recall on my truck, (67A), which I had performed by the local dealer. The recall notice also said "If you have already experienced this condition and previously paid for a repair, you may be eligible to receive a reimbursement." I spoke to an individual and followed the instructions to submit a claim. With no response, I tried to get a status; to confirm proper items were received electronically. I was told, they were received and the claim was denied? No reason or justification. I tried many times and was disconnected after asking to speak with a manager/supervisor.

Reported
Jul 2024
Incident date
Jul 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11603850 at NHTSA →
Service BrakesJul 2024 · ODI 11602223Details +

The ABS motor and module failed burning the wiring harness plug into the module This caused the engine once shut down to not be abled to start the electrics on the dash were flicking on and off 24 hours later engine started and a warning chime noise came from the dash turned engine off wouldn't start again every thing was dead Replaced ABS Module and electric motor as a unit and electric module plug ,reset problem solved About 30000ks later same problem again no warning same as before there was a problem This time dash lights "service ABS" flashing and chiming been told ABS module and motor needs replacing by mechanic

Reported
Jul 2024
Incident date
Jan 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11602223 at NHTSA →
EngineJul 2024 · ODI 11599813Details +

I recently received a letter in the mail from FCA US LLC, about an emissions recall (Emissions Recall VB6 or 67A) on this 2014 ram. The recall covered many emissions components including the diesel exhaust fluid components. The recall letter also said that if I had replaced or repaired any of these components in the past, I may be eligible for a reimbursement. I had previously had to replace my Diesel Exhaust Fluid Pump back in 2021 and turned in the receipt for the work, but the claim has been denied. I just wanted to reach out to see if there was anything that done to help possibly get the reimbursement.

Reported
Jul 2024
Incident date
Dec 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11599813 at NHTSA →
Power TrainJul 2024 · ODI 11598270Details +

Upon starting the trucks engine, putting the transmission in gear (either Reverse or Drive), at idle engine speed (approx 700-800 rpm) or very low (near idle speed) the trucks engine starts to surge from idle then drops down to 500 rpms with a voltage drop (5V) too. It will do this a couple of times and then the trucks engine dies (engine stops) while in gear and no codes are shown on the CEL or saved in the vehicle control module. When I put the transmission in Park, the trucks engine restarts without a problem. But when I go to Drive or Reverse gear it then will do it again. The truck sounds like the engine brake is being applied causing the engine to lug/bog down. The torque converter has been inspected and replaced. The fuel pump/lifter has been replaced. The batteries have been replaced. The fuel filters have been serviced; the crank case breather has been serviced. The emissions controls equipment (EGR valve) have been serviced/cleaned. Knowing that my trucks engine can cut out/die at anytime at low rpms, poses a safety hazard. Knowing that the truck can do this without a code being throw feels unsafe.

Reported
Jul 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11598270 at NHTSA →
Electrical SystemJun 2024 · ODI 11593519Details +

The contact owns a 2014 Ram 2500. The contact stated that upon entering the vehicle, he observed that the center of the dashboard had melted and bubbled up. The contact stated that the instrument panel then failed to display the necessary information. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 138,000.

Reported
Jun 2024
Incident date
Jun 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11593519 at NHTSA →
Power TrainFeb 2024 · ODI 11574027Details +

The contact owns a 2014 Ram 2500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic reset the check engine warning light. The contact proceeded to drive the vehicle to the residence. The contact stated that while driving, the gear shifter independently shifted from drive to neutral. The contact noticed a metallic clicking sound that came from the engine compartment. The contact stopped and parked the vehicle into a nearby parking lot. The contact turned the vehicle off and restarted the vehicle and was able to shift the gear shifter into drive. However, the contact continued to notice the clicking sound. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11574027 at NHTSA →
SteeringFeb 2024 · ODI 11574039Details +

Steering has been pulling hard to the right. This makes it harder to steer especially at highway speeds with a larger vehicle. Had two 4 wheel alignments and it was brought to my attention on my last alignment that the nuts on my adjuster sleeve had been cut off and therefore the reason of the bad alignment. They said that this will cause a continual alignment issue if not resolved. I contacted a Dodge dealership and they are willing to do an inspection, but out of my pocket. I really can't afford an inspection since I was told this issued has been under recall in the past. Also there are no stickers or labels indicating a recall was ever performed on the vehicle prior to me purchasing it.

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11574039 at NHTSA →
SteeringFeb 2024 · ODI 11572281Details +

The Front Suspension Track Bar Frame Bracket R46/NHTSA 15V-541. There was a recall issued in 2016 that impacted around an estimated 150,000+ vehicles. I purchased my Truck in 2020, and according to records this problem was fixed in 2016. I recently noticed something seriously wrong with the front suspension while driving, and just about lost control of my vehicle on the highway. After taking it to a certified maintenance technician for Dodge Ram, they found that the Recall was not completed at all. This problem involves faulty welding and the weld can break loose at any given moment without being fixed properly with a stability bracket. Mine gave loose on the highway going 70mph. My concern is how many other vehicles were marked as fixed, but in actuality were not.

Reported
Feb 2024
Incident date
Feb 2024
Mileage
Not provided
Outcome flags
None reported
Open ODI 11572281 at NHTSA →
EngineFeb 2024 · ODI 11570276Details +

After the vehicle sits at night and then started in the morning the engine has a ticking sound. ( cold start ticking) Then when I was on the hiway the vehicles motor locked up.

Reported
Feb 2024
Incident date
Oct 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11570276 at NHTSA →
SuspensionNov 2023 · ODI 11554511Details +

Death wobble at 45 and 74 mph. Driving on freeway and vehicle begins to shake violently: Has been a problem with other year models in the past after researching. Very dangerous on busy freeways.

Reported
Nov 2023
Incident date
Nov 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11554511 at NHTSA →
Service BrakesOct 2023 · ODI 11551497Details +

Recently I have had warning lights turn on my dashboard in my truck. Also any time I press the brake petal anti lock brakes lock in. The warning lights are ABS light, and TCS light. As a result of these lights they have also thrown other codes. The check engine light came on shortly after, the service electronic throttle control warning, as well as the BRAKE warning light. I was instructed to check all fuses and replace all ABS sensors to correct the issues. I have replaced all sensors with brand new OEM sensors and it did not fix the problem. I took it to my local mechanic and they said the truck needs a new ABS control module, as well as a new Hydraulic Control Unit/HCU. They preceded calling the Ram dealership to order the parts only to find out that the ABS control module is on back order and I might be able to get one by February. They also said that they stopped making the HCU and don’t have any available because it was a faulty part and they haven’t come up with a new design yet. They said that they aren’t accepting any orders for HCUs until at least February (IF) they have the new design completed by then. But it will most likely be on back order. Upon researching the issues with my truck, I am not alone and there are hundreds of people with the same issue. I think Ram should issue a recall and fix this issue as it is a major safety concern. Many people have lost their brakes while driving from this issue. My mechanic informed me that I could still drive my truck but he wouldn’t because I could very well lose my brakes. I am also concerned that it may cause other issues if it is driven without fixing the issues. So now I am out of my work vehicle until I can get this fixed, but it’s virtually impossible to get it fixed because they are not making the part anymore. Thank you for taking the time to read my concerns. I hope Ram is held accountable for these faulty and dangerous malfunctions.

Reported
Oct 2023
Incident date
Oct 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11551497 at NHTSA →
Electrical SystemOct 2023 · ODI 11550988Details +

The horn on the vehicle did not work when a small child was running out into the street in front of me. This horn condition was not known before the incident took place. The child was not warned and was nearly hit. I took the vehicle to the dealer and they would not fix even though there was a previous recall for the functionality Safety Recall R36 / NHTSA 15V-459.

Reported
Oct 2023
Incident date
Oct 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11550988 at NHTSA →
SteeringOct 2023 · ODI 11551128Details +

On the night of September 15, 2023, I was driving home from work around 8:00 pm. I hit a bump on the interstate and my truck started the "death wobble". Having driven a Dodge truck for a very long time, I was aware of what was going on. The vehicle starts to "wobble" uncontrollably until you come to a complete stop. I was doing 70 mph and in the left lane when this happened, it immediately pulled me to the ditch in the right lane on the side of the interstate. I researched the problem and found that it had an R46 recall and the bracket in said recall had been ripped from the frame and broken in half. I hauled the vehicle to Jeff Wilson Chrysler in Brookhaven and they sent pictures to whomever for the recall and it was denied for some reason. The Service Manager then sent it to someone else because he thought that it should have been fixed based off what he has seen. I then called 1-800-992-1997 to speak with someone about my issues and they proceeded to tell me that my recall had already been fixed. When I or Mr. Shane at Jeff Wilson types it in, it clearly states the R46 recall has not been fixed. There is nothing on this bar or bracket that has been done. This bracket breaking almost caused me to wreck and I cant get any help in getting it resolved. Mr. Shane at Jeff Wilson in Brookhaven has been nothing but fantastic in this matter and continues to try and help me get it resolved with no help coming from anyone above the dealership. The vehicle is undrivable and has been out of commission for 5 weeks now with no progress. Any help in this matter would be appreciated.

Reported
Oct 2023
Incident date
Sep 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11551128 at NHTSA →
TiresAug 2023 · ODI 11539571Details +

I have a set of 285/60R20 Discoverer AT3 XLT tires that I purchased new for my ‘14 Ram 2500 in December of 2020. On June 7th of this year (2023) I had my tire “cave in” in the middle due to the belts in the tire separating. This defect on the tire caused an extreme wobble and made the vehicle unsafe to drive. The tires in question had 33k miles on them and my local dealer said they would not be warrantied and I was forced to pay $900 to replace both front tires. On August 19, the same defect occurred on one of the 2 remaining tires (tires have 37k miles on them). This defect in the belts/cords again cause the tire to “cave in” and have a death wobble while driving down the road. I own numerous vehicles and have been through several sets of tires on each of them and have never experienced 1) an extreme failure of the tire like this and 2) this high of a failure rate (currently at 50%). These tires are unsafe for the road and need to be recalled!

Reported
Aug 2023
Incident date
Aug 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11539571 at NHTSA →
SteeringAug 2023 · ODI 11537074Details +

Since purchasing in 2014 I have had my truck in and out of RAM Dealerships for steering issues and braking issues. Repeatedly told that it’s a RAM. A steering linkage recall was received and I took it in to have it done. Problem has been there continuously. The water pump issues continue Brakes are still an issue BUT I have been told at the Dealerships that they are hydraulic and they work differently.

Reported
Aug 2023
Incident date
Jun 2014
Mileage
Not provided
Outcome flags
None reported
Open ODI 11537074 at NHTSA →
Service BrakesJul 2023 · ODI 11530456Details +

RAM has Turbocharger/actuator high failure rate. I have had 2 turbo failures in under 80,000 miles. When I lost the turbo I loose the exhaust brakes. This is very dangerous when towing and coming down a mountain road. This could lead to vehicle damage and loss of life. IN FACT: RAM on the 2015 model year only, issued a warranty extension for Turbo failures. This is serious safety concern due to NO exhaust brakes or no acceleration when needed to avoid a collision.

Reported
Jul 2023
Incident date
Jun 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11530456 at NHTSA →
EngineMay 2023 · ODI 11521699Details +

There is a ticking noise from the 6.4L Hemi that is in this truck. I took it into the dealer and I was told that it was normal. Recently The ticking got so loud that it sounds like the lifters or a rod that will shoot through the engine compartment and injure or kill someone.

Reported
May 2023
Incident date
May 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11521699 at NHTSA →
Power TrainMay 2023 · ODI 11521106Details +

The contact owns a 2014 Ram 2500. The contact stated that the transmission seized, and the gear shifter was stuck in park(P). No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 54,000.

Reported
May 2023
Incident date
Apr 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11521106 at NHTSA →
Electrical SystemMay 2023 · ODI 11520371Details +

Ecm needs updated

Reported
May 2023
Incident date
May 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11520371 at NHTSA →
EngineMar 2023 · ODI 11514036Details +

on the 6.7L cummins diesel engines, as part of the cold start system, there is a bolt in the intake plenum that can come loose and eventually break off getting sucked into the #6 cylinder. when this happens, there will be catastrophic failure of the engine. This boltis barely visible looking from the top driver side of engine, a sure sign of this problem is the preheater wire connected to the intake plenum will seem loose and you can wiggle it. This is not repairable from the exterior of plenum and must be torn down for repair or replacement. If this problem is not noticed, eventual total failure of the diesel engine will happen, not maybe, but will potentially destroy the engine. numerous reports in the repair field have identified this problem and it needs to be addressed ASAP .... respectfully request that RAM/Cummins be contacted and at a minimum, a TSB be initiated so RAM owners can have this area inspected before total failure occurs

Reported
Mar 2023
Incident date
Dec 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11514036 at NHTSA →
EngineMar 2023 · ODI 11511506Details +

The heater in my pickup was not working correctly on the driver's side, so I took it into a shop to have the engine coolant flushed ($150). Within a few weeks, I had a check engine light appear and discovered the thermostat had failed ($350). I had this replaced. Still no heat. It was discovered that my heater core was plugged, could not be flushed, and the sediment from the coolant breaking down caused the failure in the thermostat, the heater core, and had plugged the EGR cooler ($3459 repair). Eide Chrysler informed me they had had a number of these issues occur this winter alone on Ram trucks from this vintage and mentioned Chrysler had changed coolant beginning with Ram model year 2013, and that said coolant was routinely failing between 60-100K miles. Chrysler stated they would not stand behind the repairs since the original warranty had expired. I am the original owner of this pickup, keep it in a heated garage, very seldom tow, and I follow the maintenance schedules. Chrysler's own maintenance schedule states the coolant should be flushed at the earlier of 10 years or 150,000 miles. This truck is 8 years old with 93,000 miles on it. This failure was caused by a systemic defect

Reported
Mar 2023
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11511506 at NHTSA →
Seat BeltsJan 2023 · ODI 11504796Details +

While cleaning and detailing the vehicle on 01/31/23, it was noticed that there is severe cracking in the plastic assembly that holds the seatbelt in place. A malfunction has not yet occurred, but this seems as if it could be a potential hazard once the plastic completely fails. This vehicle is available for inspection upon request. Seatbelt failures put the driver, front passenger and rear passengers, as well as other vehicles, at risk of injury or fatality in an accident. I have not contacted any dealers or independent service centers regarding this issue. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the potential failure. I am unsure of when the cracks first appeared, but have owned the vehicle since 2015.

Reported
Jan 2023
Incident date
Jan 2023
Mileage
Not provided
Outcome flags
None reported
Open ODI 11504796 at NHTSA →
Exterior LightingDec 2022 · ODI 11497237Details +

The contact owns a 2014 Ram 2500. The contact stated that the windows needed to be scraped from the inside. The driver was unable to see the roadway. The brake light became inoperable. The vehicle was taken to the local dealer where it was diagnosed that the brake light housing needed to be replaced. There was water entering the brake light housing. The vehicle was not repaired. The manufacturer was contacted but no additional assistance was provided. The approximate failure mileage was 40,000.

Reported
Dec 2022
Incident date
Nov 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11497237 at NHTSA →
EquipmentNov 2022 · ODI 11492897Details +

The contact owns a 2014 Ram 2500 equipped with a Strattec bolt lock 5/8-inch pin lock. The contact stated while hauling a 2016 Outdoors Wind River RV, the lock detached from the pin causing damages to the trailer. The contact was able to park on the offramp but was unable to attach the trailer back to the vehicle. The contact stated that a bystander assisted in towing the RV to a local dealer where the pin and lock were replaced. The contact called the manufacturer of Strattec and made them aware of the failure. The failure mileage was not applicable.

Reported
Nov 2022
Incident date
Sep 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11492897 at NHTSA →
EngineSep 2022 · ODI 11484937Details +

While towing a moderately loaded trailer, the cooling fan on the engine turned on. It appears the fan shroud got sucked into the fan causing pieces of the shroud to get thrown into the radiator, which in turn destroyed the radiator and leaked all the coolant onto the ground. A quick google search shows this seems to be an extremely common issue with these trucks. It seems that the design of the shroud is poor and should be remedied by the manufacturer. With such a sudden failure this left me stranded just over the top of a hill in the middle of the road with no safe place to pull over, creating a serious hazard.

Reported
Sep 2022
Incident date
Sep 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11484937 at NHTSA →
Power TrainSep 2022 · ODI 11484011Details +

The contact owns a 2014 Ram 2500. The contact stated while her husband was driving approximately 40 MPH, the transmission shifted independently into neutral(N). The contact stated there was no warning light illuminated. The driver was able to park on the side of the road and shifted the vehicle into park(P). The contact stated then experienced the failure within 20 minutes. The contact stated that her husband was able to continue driving to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 51,700.

Reported
Sep 2022
Incident date
Sep 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11484011 at NHTSA →
Visibility/WiperFeb 2022 · ODI 11450562Details +

No heat on drivers side.

Reported
Feb 2022
Incident date
Dec 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11450562 at NHTSA →
Power TrainJan 2022 · ODI 11448051Details +

When putting the truck in Gear to go in reverse, the gear shifter on the steering column came loose from the column and fell out. This exposed the column and it was found that an aluminum bracket holding the gear shift had broken in half. Truck could not be put in park to shut off engine.

Reported
Jan 2022
Incident date
Jan 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11448051 at NHTSA →
SteeringJan 2022 · ODI 11446732Details +

Truck has around 67k miles. When preforming an oil change i checked the drag link knowing that some trucks are recalled. The outer jam but was loose. Called dealership and they said the recall was done. There are no indications that the recall was done. No marks or welds on the nuts as the recall states.

Reported
Jan 2022
Incident date
Jan 2022
Mileage
Not provided
Outcome flags
None reported
Open ODI 11446732 at NHTSA →
Power TrainNov 2021 · ODI 11441766Details +

The contact owns a 2014 Ram 2500. The contact stated that while driving at 20 MPH, he temporarily released the accelerator pedal and when he depressed it again the vehicle failed to respond. There were no warning lights illuminated. The contact stated that he veered to the side of the road. The contact stated that after he disconnected and reconnected the battery terminals, he was able to restart the vehicle and the accelerator pedal responded when depressed. The vehicle was taken to the dealer who diagnosed that the accelerator sensor needed to be replaced. The contact stated that the accelerator sensor was replaced; however, the failure reoccurred five times. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 230,000.

Reported
Nov 2021
Incident date
Mar 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11441766 at NHTSA →
SteeringNov 2021 · ODI 11440760Details +

A Recall on the Drag Link Bar was for a bolt coming loose. The recall was to weld the bolt, so Drag Link Bar could not be adjusted or bolt come loose. I am the original owner and in order to do an updated alignment, I now need to buy a new adjustable drag link bar, because the original one can not be adjusted due to the recall fix was to weld a nut, so it cold not back off. So a $80 alignment charge, is now going to cost me $1000 because I have to buy a new Drag Link Bar. I have contacted RAM, they said the will not do anything, they fulfilled the Recall. Why would the NHTSA allow a fix to be a welded nut on a steering arm that might need to be adjusted for alignment? So it would of been better for me to not do the recall and wait for it to fail and then get a new drag link bar. My Drag Link bar does not need to be replaced due to age of vehicle or wear and tear. The Drag Link bar needs to be replaced because the part can not be adjusted, like all other steering parts.

Reported
Nov 2021
Incident date
Nov 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11440760 at NHTSA →
Electrical SystemOct 2021 · ODI 11438728 · fireDetails +

The electoral component of the climate control started on fire while vehicle was parked and turned off. The truck was deemed a total loss by insurance. There is a fire and police report stating the fire started in the wiring of the climate control. The fire department had to tear out that whole dash part to stop the fire. There was no warning that this was going to happen. We are now stuck with $8000 left to pay on this vehicle that was deemed total loss by American Family Insurance. This was faulty wiring on Dodges behalf.

Reported
Oct 2021
Incident date
Sep 2021
Mileage
Not provided
Outcome flags
Fire
Open ODI 11438728 at NHTSA →
Power TrainOct 2021 · ODI 11438438Details +

The part that failed the first time was transmission module. We were 12-13 hrs from home when 2500 tried to engage 4wd while truck was moving approx 55 mph. While pulling horse trailer. It tried to engage 3 times during repetitive stops along narrow highway. Truck was making loud grinding noise during the attempts to engage 4wd while moving. Truck failure on highway with NO shoulder with NO option but to stop put whole rig in danger of collision. After internet research we pulled appropriate fuse & drove into park. Upon return home 2500 was driven to Russell Barnett Dodge for inspection and repair. Cost to us $721.05 due to no warranty. 4wd service lite appeared while trying to engage. After repair, and approx 200 miles later during an out of state trip pulling horse trailer, the 2500 service lite appeared, and the truck tried to engage 4wd at 65 mph on interstate highway with the same noise. Again pulled fuse and continued trip. We have logged each event with Ram corporate and obtained case numbers. They did not feel this was a safety issue, was not covered under warranty, and our responsibility. So the first repair did NOT work and failed again 2nd time. Ram still would not cover repair & dealer repair shop is saying it’s a different module. But all symptoms were identical from first event. We feel this is a safety issue - on highways pulling a trailer and potentially becoming a moving obstacle for other drivers if the truck had engaged 4wd at high speed.

Reported
Oct 2021
Incident date
Jul 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11438438 at NHTSA →
SteeringAug 2021 · ODI 11428335Details +

My Ram 2500 truck is in need of repair under the R46 recall. On 8/4/2021 the dealership inspected my truck and claimed they had ordered parts and the repair will not be completed until June 2022. The recall bulletin states that a failure of the track bar frame bracket can cause a sudden crash without warning. There is a frequent popping or "clunk" sound coming from under the truck when turning and when going over bumps. This is my daily driving vehicle. I do not think it is safe to drive this truck for another 25,000-30,000 miles while waiting for these parts. This truck has been in the same dealer service center at least three times since 2015 for recall repairs and each time they have failed to address the R46 recall.

Reported
Aug 2021
Incident date
Aug 2021
Mileage
Not provided
Outcome flags
None reported
Open ODI 11428335 at NHTSA →

This page shows the latest 50 reports to keep it usable. The count above includes every complaint NHTSA has returned for this model year.

Recalls(16)

Open a recall to read what NHTSA says is wrong, what can happen, and how it gets fixed. Check the VIN and remedy eligibility with a dealer; federal no-charge requirements have an age limit, though a manufacturer may offer more coverage.

Latches/Locks/LinkagesSep 2019 · 19V347000Details +

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Risk: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

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Engine And Engine CoolingDec 2017 · 17V562000Details +

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Risk: The leaking water pump can increase the risk of an engine compartment fire.

Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

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WheelsOct 2017 · 17V499000Details +

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Risk: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Remedy: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

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Air BagsSep 2017 · 17V302000Details +

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

Risk: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

Remedy: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

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Engine And Engine CoolingAug 2014 · 14V635000Details +

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Risk: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.

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Electrical System · 13V486000Details +

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.

Risk: Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.

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Air Bags · 15V459000Details +

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.

Risk: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.

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Seat Belts · 15V460000Details +

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.

Risk: Air bags that unexpectedly deploy increase the risk of a crash or injury.

Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

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Equipment · 15V461000Details +

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Risk: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

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Steering · 15V541000Details +

Chrysler (FCA US LLC) is recalling certain model year 2014 Ram 2500 trucks and 2013-2014 Ram 3500 trucks and cab chassis manufactured October 9, 2012, to July 29, 2014. The affected vehicles may have inadequate welds securing the front track bar frame brackets, which may result in the bracket components separating from the frame.

Risk: If the bracket components separate from the frame, the vehicle may be more difficult to steer and control, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and install a reinforcement bracket over the front track bar bracket. This recall began on February 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R46.

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Equipment · 16E041000Details +

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Risk: If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Remedy: Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

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Power Train · 17V821000Details +

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Risk: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

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Equipment · 17V824000Details +

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Open full NHTSA recall record →
Steering · 18E096000Details +

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Risk: The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

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Electrical System · 18V332000Details +

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Risk: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Open full NHTSA recall record →
Steering · 19V021000Details +

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Risk: A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

Open full NHTSA recall record →

A campaign can apply to this model year without being incomplete on a specific vehicle. Check the VIN with NHTSA or a dealer to confirm whether a particular car needs repair.

Investigations

4 NHTSA investigations on record

Investigations are agency reviews, not findings that a vehicle is defective.

Post Recall Remedy Brake Transmission Shift Interlock (BTSI) Failure

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA).  The drag link failures were found to be due to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen.   The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering.  During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles.  The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD).  The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector.  In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks.  The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019.  The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector.  This could cause a separation in the drag link resulting in a loss of steering control.  FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode.  The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks.  This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect.  Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles.  Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut.  In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment.   To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recall

Software security vulnerability

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi

Crash-test ratings

2014 Ram 2500 Crew PU/CC 2WD NHTSA source

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2014 Ram 2500 Crew PU/CC 4WD NHTSA source

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2014 Ram 2500 Mega PU/EC 2WD NHTSA source

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2014 Ram 2500 Mega PU/EC 4WD NHTSA source

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2014 Ram 2500 Regular PU/RC 2WD NHTSA source

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2014 Ram 2500 Regular PU/RC 4WD NHTSA source

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Source: NHTSA New Car Assessment Program (NCAP).

Fuel economy by trim

No EPA fuel-economy record is available for this model year. Some trims and older vehicles were not tested or are not in the current EPA feed.

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Useful next checks

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2014 Ram 2500: frequently asked

What does the complaint record show for the 2014 Ram 2500?

Owners filed 340 NHTSA complaints about the 2014 Ram 2500. This is raw owner-reported complaint volume with no production or exposure normalization, so it is not a reliability score or a best/worst-year ranking.

What are the most common problems on the 2014 Ram 2500?

The most-reported problem areas are Steering (25% of complaints) and power train (16%).

How many recalls does the 2014 Ram 2500 have?

16 recalls have been issued that affect the 2014 Ram 2500, covering components such as latches/locks/linkages. Check the VIN with NHTSA and ask a dealer to confirm remedy eligibility; federal no-charge requirements have an age limit, though manufacturers may offer more coverage.

What gas mileage does the 2014 Ram 2500 get?

EPA fuel-economy figures for the 2014 Ram 2500 aren't available yet.