2021 Porsche Panamera

To whom it may concern; I am writing you with deep disappointment as I am experiencing dissatisfaction with the quality of car that I leased on December, 06, 2021. Panamera was always my dream car, however, today it is a life threat to me and my family. The car is experiencing failure during drive, it self shifts itself to neutral while driving as well failed AC system. Yesterday, 3/19/23, on freeway, I almost got into car accident because of that shift. The car suddenly stopped, and almost got hit by other 3 cars behind me. The problem started since December 2022 with a frequency of once or twice a month. I made an appointment with Rusnak Pasadena dealership shop to run diagnostics. They found nothing… based on 15-20 min drive. The problem started increasing in frequency to 2-3 times a week. It is extremely unsafe now. During time I was leasing car, I never missed any payments, was compliant with due dates, being a proper customer to Porsche dealer (which counts back for many years now). Again, I love the car, it is my dream car, however it is a threat now to my life and my family life. I beg your attention to this matter, as it is frustrating and disappointing experience now. Thank you for your time and business, I would like to remain good customer of Porsche in future, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Reported

Mar 2023

Incident date

Mar 2023

Mileage

Not provided

Outcome flags

None reported

I call to your attention the potential safety issues resulting from manufactories furnishing only one key. the single key fob won't start traveling with no dealer access lost or stolen key fob battery dies etc., etc. Duplicate key fobs are essential Porsche Cars USA is negligent

Reported

Apr 2022

Incident date

Apr 2022

Mileage

Not provided

Outcome flags

None reported

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 911 Carrera Coupe, 911 Carrera S Coupe, 911 Carrera 4 Coupe, 911 Carrera 4S Coupe, 911 Turbo Coupe, 911 Turbo S Coupe, Panamera, Panamera 4 E-Hybrid, Panamera 4S, Panamera GTS, Panamera Turbo S, Taycan, Taycan 4S, Taycan Turbo, and Taycan Turbo S vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An unsecured child restraint system can increase the risk of injury during a crash.

Remedy: Dealers will inspect and replace the seat belt assemblies, as necessary, free of charge. Owner notification letters were mailed October 1, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB6.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Taycan, Panamera, Panamera Turbo S, Panamera GTS, Panamera 4, Panamera 4 Sport Turismo, Panamera 4 Executive, Panamera 4S Executive, Panamera 4S, Panamera 4S E-Hybrid, and Panamera 4 E-Hybrid vehicles. The front lower trailing arms were not forged correctly and may break.

Risk: A broken front lower trailing arm may cause a loss of vehicle control, increasing the risk of a crash.

Remedy: Dealers will replace the front lower trailing arms, free of charge. Owner notification letters were mailed October 1, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB2.

Porsche Cars North America, Inc. (Porsche) is recalling certain 2017-2021 Panamera, Panamera 4, Panamera GTS and Panamera Turbo vehicles. Please see the recall report for a complete list of specific model names and model years. Humidity may enter the external coolant pump for the climate control system and cause an electrical short circuit.

Risk: An electrical short circuit increases the risk of a vehicle fire.

Remedy: Dealers will replace the external coolant pump and inspect and replace the plug-in connection, if necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed March 6, 2023. Owners will receive a second notice once remedy becomes available, anticipated July 2023. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is APA1.